Ferries from 3325 routes and 764 ports worldwide
Trusted by over 2.5 million customers
We arrange over 1.2 million ferry crossings / year
We check up to 1 million prices for our customers daily
"Horrendous and unacceptable "
Las Perlas themselves - excellent!! They came through for us when Direct Ferries epically let us down when they confirmed our return booking with us but actually not making it with Las Perlas. The resolution of this blunder fell on us completely whilst we spent our last day of our trip stressing and endlessly on hold with Direct Ferries’s customer services. This review is not about the blunder (mistakes happen) it’s about the poorest resolution in history. 3 months on... 10 emails, over 60’ waiting times on the phone and still no refund. The time alone spent on pulling teeth with the customer services department doesn’t even amount to the refund any more. Appalling for the lack of a worse word to describe this experience with DIRECT FERRIES.Read More Read Less