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"Horrendous and unacceptable "
Las Perlas themselves - excellent!! They came through for us when Direct Ferries epically let us down when they confirmed our return booking with us but actually not making it with Las Perlas. The resolution of this blunder fell on us completely whilst we spent our last day of our trip stressing and endlessly on hold with Direct Ferries’s customer services. This review is not about the blunder (mistakes happen) it’s about the poorest resolution in history. 3 months on... 10 emails, over 60’ waiting times on the phone and still no refund. The time alone spent on pulling teeth with the customer services department doesn’t even amount to the refund any more. Appalling for the lack of a worse word to describe this experience with DIRECT FERRIES.Read More Read Less
The Panama City Contadora Island ferry route connects Panama with Panama. Currently there is just the 1 ferry company operating this ferry service, Sea Las Perlas. The crossing operates up to 7 times each week with sailing durations from around 1 hour 30 minutes.
Panama City Contadora Island sailing durations and frequency may vary from season to season so we’d advise doing a live check to get the most up to date information.