"nice from the outside, but no substance "
"I have a crossing from Genoa to Arbatax (Sardinia) in June 2013 booked with Direct Ferries shipping company. Tirrenia
The booking has to work quickly and reliably. However, little information is obtained for check-in. I had only received a booking confirmation; With this in hand, I had to look find the ticket counter, where I was handed the relevant documents including barcode. Anyway, the book had worked!
The ship ("Bithia" of TIRRENNIA) there are not too many positive things to report, especially as far as the cleanliness. The cabin (4 beds) very small, which was to be expected, but also very dirty, especially the toilets were really unappetizing. We had to clean the first time brought disinfectant spray the toilet area! The flush-down of the toilet has only worked every 5th - 6th time - more details I conceal. Even the carpet (!) was probably not sucked for quite some time. For the princely sum of just under EUR 1200 -. 2 adults + 1 child of four + 1 car in the preseason, I would have expected at least a clean cabin. After all, the sheets and towels were freshly laundered. A look under the mattress I saved ...
Reception staff very rude.
Positive, we were surprised by the restaurant where we ate really well. The snack area we have not tested.
The ship has otherwise not very much, for children nothing: a children's area was closed, but it was also not a single toy. The shop was a building site. Somehow I had the feeling of having been there on the last trip of the Bithia.
So up to the deck, where, unfortunately, followed the next (nasty) surprise: there the dogs are in fact housed in a kennel and they are on the deck of the owners also a walk-out, which partially around for hours lying excrement testified - in the night you had to watch. So nothing like a romantic evening on the deck.
In conclusion, something positive: the crossings were very punctual and we arrived safely.
Unfortunately, I can not recommend this ship or this company.
Reviewed by Garibaldo who travelled with Tirrenia on Bithia