Florio
Operated by Tirrenia
Florio
Operated by Tirrenia
Operated by Tirrenia on the Naples Palermo route
The Florio has a capacity of 1470 passengers and can hold up to 625 cars. Over its 10 decks the Florio offers an array of on board facilities such as a restaurant, 2 bars, cinema, quiet reading area, games room and a shop.
Please Note: Whilst we have taken great care in making our Florio guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.
out of 5
34% of our customers recommended this ship
"Excellent Trip"
Slept in one of the cabins - overall the ferry was mostly clean, very comfortable, lots of food and drink options. The walls are thin if you have someone loud in the cabin next to you, and I wish they would stop making announcements every 30 minutes that the self service station is open. Yes, we heard you the prior 10x and we’ve all been onboard for over 2 hours already.
"Great trip"
They should swap the mattresses because the lower bed are very used but the upper beds are not
"Ferry to Palermo"
Overall we had a pleasant trip but there were a few things which could have been improved on. Directions to parking our car for the wait to board the ship were non-existent. We asked many people and it took us almost an hour to find the right spot to line up. We were very early so we were lucky. Once we boarded we had trouble with the lights in our cabin for 4 and we had to find someone to open the upper beds. Those should have been open already. The trip was very smooth and the cafeteria was very good although you should not have to wait in a long line only for a drink or a cup of fruit. The beds were comfortable and the exit from the ship although not organized was quick. The bar and gift shop were run well. It would not hurt to have at least one person at the reception area that speaks English. There must be quite a few people that travel who speak English on this trip.
"great overnight trip"
great trip
"Palermo to Napoli ferry"
Overpriced food and drinks - eat before you get on. We had to wait 45 mins for the cafeteria to open and felt ripped off by the meal. If you have a cabin turn down the air con or freeze. We took a return trip with cabin for family of 4 and both trips had only 2 towels plus 2 cotton ‘table napkin’ type things. Not great... but I live travelling by ship
"28 days holiday in Sicily"
DFDs are very good. The ferry there and back Excellent. Access to the ferry at Napoli and Palermo slow and uninformed. Egress off the ferry at Palermo an Napoli utterly chaotic free for all, very scarry. Our accommodation Excellent. The dinner was pre-booked and paid. Very poor. Overpriced. Discourtious service by arrogant counter staff. Will not book that part again. No seating available in the lounge as fellow travelers sprawled themselves over 4 seats with luggage on additional seats for family/friends. Very poor.
"Good but a few things to be cautious of..."
The ferry is pretty good. Mostly clean and well maintained from what I could see. Be careful of these coke things though: First, print the email and the attachments or they won't let you board. It's 2019, many people have smartphones, yet they won't let you show your ticket and scan it from your screen, they want a paper copy, ridiculous but that's what they want. Second, EVERYTHING on board is expensive! Stop and get some sandwiches, snacks, drinks, etc. before driving on board, if you eat in the restaurant on the ship it's actually more like a cafeteria, the food is really really horrible, mostly cold, and at least twice the cost of getting a far better meal off the ship. Just so you have an example, my salad (€6.50) the bottom half was swimming in water so the lettuce wasn't crisp, it was soggy and my tomatoes were half green. The French fries (€4.50) were cold and under cooked. The roasted pork (€9.50) was room temperature and tasteless and came with no sides. The fruit (€3.50) was bruised and had spots and holes all over it. The bread (i don't remember the price) tasted like it was baked a week ago and then frozen. A can of Coke was €4.50, thankfully I brought my own water. And then these crooks want to charge you extra for things like ketchup packets (€ .70) for the horrible fries. Total cost for dinner for two was almost (€40.00) The next morning for breakfast, a cappuccino and pastry cost €5.90!, i gave the guy a €10 note and he gave me €4 in change, so apparently there is a a little rounding off number involved. I managed to grab a sugar packet for my beverage when no one was looking otherwise they might have charged me extra for that as well. Bottom line, if you need a ferry and this is the only one available, take this one but print your ticket and bring your own food. Otherwise look elsewhere.
"Lack of information "
No signage or notifications of where to board and what time at Naples port. The cabin was fine and clean. The self service food was cold and we were told to heat it up using the microwave. What was worst was you are charged €1 per person for service in this self service restaurant. With the high cost of the awful food it seems incredible that such a company could do this.
"Worst food ever!!"
We bought the cabin ticket that included dinner at the buffet. We weren't expecting posh food as we were aware it was a buffet, but we were counting on some fresh salad and simple pasta dishes as we were in Italy!. To our surprise, the choice was 2 different pastas and a horrid lasagne. The pasta was sloppy and overcooked, the lasagne was dry and you couldn't tell where the meat was, the bread was soggy. My son (6) couldn't eat it and we had to get him a burger outside the offer. Again, such poor quality and extremely overpriced (12€), I pay less in central London for amazing burgers!, it was extortion. It's not hard to offer a simple and fresh buffet with a few good salad choices, fruit and pasta options, or even sandwiches! please get someone on the case as soon as possible. All in all worst food we've ever had while on holiday which really ruined the whole experience, my kids were really looking to spend the night in a ferry but they went to bed with empty tummies!
"Brrrrrrrrrrrr! Even in August "
Boarding in Palermo an absolute nightmare— no signs to ship — over 2 hours to load cars with engines running Once inside, Temps down to meat locker and everyone freezing — i headed down to engine room just to thaw out—did not sleep all night
"What an awesome experience!"
It was my first time ever taking a ferry and it was an awesome experience! The staff was very professional and helpful. My room was amazing and I will definitely recommend it to friends and colleagues.
"Fantastic Journey "
Please experience this Ferry Journey!
"Naples Palermo return"
Easy booking via Direct Ferries. Tirrenia ferries accommodation was ok, resturant and bars are very expensive, either pre-book meals or self cater.
"Pleasent ride from Napoli to Palermo"
We took a ferry ride from Napoli to Palermo this June and were very satisfed. From boarding, car storage, reception everything was good. We took a cabin, which was clean, spacious and comfy and we would recommend it. There is a option for sprnding the night in salon but it is really cold and could end up without space, for 10h ride cabin is really worth the extra money. Would definitly sail with Tirrenia anytime.
"Nice Ferry & Trip BUT treat foot passengers like dirt"
First, its hard to find the office where you have to download voucher into tickets. Improved signing would help. Then you have to walk to the ferry, where we had to wait over an hour with others to board. There is no shelter (good job it was sunny). no-one came to tell us what time we could board. If you can't board till a certain time tell customers...put signs up. In short, they really weren't bothered. They could provide seats and space at the check-in or could tell you if you check in early how long you have to wait. Also announcement pre arrival says about to dock...so hurried to get out of cabin without shower.....but still 45 minutes till we docked. Very Poor Information. No signs telling where cars had to go and all had to be re-directed by staff in white suit! Journey and cabin OK and ferry nicely refurbished and smart...BUT .......
"Travelling with a classic sports car"
The loading staff were very helpful when loading our car which has very little clearance. No problems
"Good voyage. "
I had no problems at all, booked tickets in UK with ferries direct. Cabin was clean and comfortable and food in the restaurant was fine.
"Wonderful Ferry Service"
Highly recommend booking a cabin, ours had an ensuite, slept overnight and felt refreshed in the morning. Enjoyed the entertainment in the bar. The bar and cabin temperature were quite cool.
"Overnight trip"
The ship itself and the cabin were fine,however the self service restaurant serves cold food and is over priced. Boarding and disembarking are absolute chaos which seems to be the Italian way. They open the doors and then it's a free for all, quite scary really. Would never use again by choice.
"Easy Boarding"
We really appreciated the ease of boarding for pedestrians. We were carrying heavy backpacks so the use of escalators rather than stairs was most welcome. The cafeteria had a range of light meals available. The cabin was comfortable and very clean. A very good trip with a professional service.
"Acceptable"
Acceptable ferry: ok facilities, good restaurant,clean. Non friendly /non knowledgeable staff in reception
"Disappointed customer"
We had great difficulty in locating Tirrenia ticketing office in Palermo port. Directferries did not help when we asked them for the exact location of the Tirrenia ticketing office with an answer of "you have to contact the office in order to obtain your tickets". We finally found the Tirrenia ticketing office at the back of SRE? marine office. Once found the Tirrenia office was efficient in issuing tickets. The ferry was refusing to load before 2 hours before sailing and it was obvious with the amount of traffic to be loaded that we would not be sailing on time with no waiting facilities for pedestrian customers. We sailed approx 30 minutes late. The cabin was acceptable but the Al Carte restaurant was more than disappointing. When we arrived at the restaurant, with only 2 other customers inside we were finally seated. Our first course arrived in a reasonable time but the second course had not arrived 45 minutes later. At this point we left having fully paid for all food and drinks provided to us. We were not given any explanation as to why our second course was not delivered to our table. Arrival in Napoli was slightly late, but was of no significance to us.
"Difficult to organise and find, but nice boat. Wear warm clothes!!!"
I had A LOT of trouble in the lead up to this trip. Firstly no confirmation email would come through, but eventually I managed to log into my account and find the information. Also the ticket did not specify where to pick up tickets at the port, like an address. The port in Palermo is massive so I had no idea where to go. Then actually picking up the tickets from the office when I did find it took about 30 minutes. All in all took me about an hour to finally get on the ship. The ship itself was nice, but the food over priced and the sleepers was freezing!! Literally couldn't sleep because of the cold and I was in long pants and a jumper. Bring a blanket if you are sleeping there! The ship also left 45 mins late.
"Palermo to Napoli - Monday July 3 2017"
This was my first time on the Tirrenia "Vincenzo Floria" boat. It was clean and well maintained. I booked a private cabin to sleep. The cabin was comfortable, but the toilet facility was not in good repair. The shower head was leaking water from several parts , and the hot water was gone in 2 minutes of use. :-( (deck 9 , cabin 5). The air condition was very good, and almost too cold in the cabins. There was no information on how to decrease the AC, which I discovered to be a manual hand control in the celing vent, that you have to turn to close, kind of like you do on the vents in your auto. Several other passengers were confused and freezing by the AC and how to close the venting. The crossing was very nice experience, and relaxing. The dining facilities were average. The fine dining restaurant I found to be over-expensive, with a somewhat limited menu, and the walk up cafeteria also left me feeling I paid a lot for average quality food. I realize it's a boat, and there are cost additions, but if better quality or value were offered, there may be more participation. I did notice many of the passengers had brought their own food, sandwiches, salads, fruits and beverages. I would do the same next time, and forgo the dining facilities. In all, I love a cruise across bodies of water, and pulling out of Palermo port at sunset was very nice.
"Expensive experience"
We took the ferry from Naples to Palermo on Mon May 22. The ferry took 31/2 hrs longer than stated, due to technical problem. It was not an issue for us as we had no specific plans, however on the return we had to catch flights to Istanbul. Our friends came on same boat on the Weds, and same problem. My friends asked if there would be a delay on Sundays ferry and the crew said yes. I then bought airline tickets to fly to Naples On the Monday morning, and stayed an extra night in hotel, which cost quite a bit. I finally have been offered a refund on the unused portion of my ticket, but no compensation for other costs incurred.
"Tirrenia ferries"
The most preferred way to travel from Naples to Palermo and vice versa
"Trip fprm Palermo to Napoli"
The trip was fine. The only wish we would have - the bigger and clear sings in the port. As the first time travellers we could not find no wharf, no the place of entry to the boat.
"Easy & Comfortable"
We booked a cabin for our overnight trip & were pleasantly surprised by how spacious & comfortable it was. I'd recommend grabbing a bite to eat as quickly as you can once on board.
"Ticketing confusion"
The boat was a good experience but when we arrived by taxi at the gateway to the boat we were told to go quite a long way away to validate our ticket .I had presumed that I would be able to present the form that I printed out when I booked online and get our tickets there .I really think that a clearer explanation should be given about this to people when they book.
"A nice alternative to stay overnight "
This was the first time to stay overnight in a ship in Italy, which was nice and confortable. We booked a 1st class cabin and could sleep well. It was a nice alternative to travel overnight with a nice situation instead of train or bus journey. Apart from the nice experience, I have to ask you to improve your booking system on the web. I booked two routes on the very same day because I found I misplaced an order from Naple to Palermo istead of the vice versa. After I replaced the new order, my former booking on my page disappered and I could not cancel the misplaced order. That is to say, I had to pay double. It's not also good that I could not find any way to do under this situation on your page.
"Two night ferries - Napoli-Palermo-Napoli"
Good service. I chose deck and the possibility to sleep comfortably in the bar, which is also open all night, is good. One suggestion: to add to the ferri a container for left baggage, optional for 1 Euro, so one does not need to guard the baggage if travelling alone. More convenient and safe. Ferries in Greece have that arrangement, and it's very good.
"Frustrating"
Although the trip was ok the disembarked procedure was particularly chaotic, if not downright dangerous.
"Palermo to Naples."
We found our cabin excellent and well stocked. Would us this ship again. Did find it very confusing locating the booking office at Palermo. The name of the ship was slightly different to on our boarding pass. As there were no indicators on the wharf pointing to walking passengers. The boarding process was totally confusing.
"Great way to get there"
We booked this as we wanted to travel from mainland to Sicily but did not want to drive all the way down so we travelled overnight and it was great the cabin was good the facilities were good and we pre booked dinner in the restaurant that was excellent value for money and was some of the best food we had during our entire trip you should really do this to save money and get an excellent meal. I would recommend this to anyone as an alternative to travelling to Sicily by land.
"Beautiful trip"