How to book a Ferry to Palermo

Ferry to Palermo reviews

• "GNV Excelsior Genoa -Palermo"

  Good. Cabins are quite small for 4 people but clean and comfortable Pool not functioning. Take books,games,movies in order not to get bored.

• "Very little customer information provided."

  No signs indicating where to go or what to at the Genoa terminal.. No indication as to when and how to board ship. No signs on board advising restaurant opening hours.. A general lack of customer information.

• "Recent trip to Barcelona"

  Unfortunately there was a problem when I paid for the trip and the ticket had only my name on it, so at Genova I had to change the ticket. As the terminal is being renovated I found it extremely difficult to get to the ticket office. Then there was a problem when we were about to get on board because we had apparently not checked in, but we had checked in and when I went yet again to another place to sort this out they told me we were chacked in and to go away. However, they did not want to let us onboard. In the end someone came and sorted it out over the telephone and we were allowed onboard. We have never had this problem before. It seemed like one person did not know what another one was doing. Once onboard everything was ok. It is unfortunate that if people have to pay for a sleeping seat, there are still people all over the various decks sleeping on the floor. This gives a very bad impression and does not make me feel safe.

• "Easy, pleasant journey "

  I'd read some horror stories about this trip so was a little concerned. The cabin was basic but clean and comfortable with a good shower, we left and arrived promptly and had a great night's sleep. We didn't eat on board, just had a overpriced and not great coffee in the morning. Only thing that was challenging was getting to the ferry terminal as foot passengers, no signage and a lot of lorry dodging but there were plenty of stewards to steer us in the right direction.

• "Very little customer information provided."

  No signs indicating where to go or what to at the Genoa terminal.. No indication as to when and how to board ship. No signs on board advising restaurant opening hours.. A general lack of customer information.