"Nice enough but Really Low on Staff"
As for punctuality and value for money, really, really good. The ship left and arrived on time and considering we took a car, had a cabin both ways, for two people, 240 euros TOTAL i think was
very good value for money. The ship was clean and although the cabin is mall with the smallest shower in the world, it was nice enough for what we required.
The Bad - Firstly, the sheer lack of staff. You queue for an hour or more for a simple coffee. Finding your room is almost impossible and you find it due to sheer luck, rather than skill.
Some simple, ' rooms 100 - 150, this way' signs would be good. But no. There are signs that say rooms 100 to 150, 150, 200' then you walk along and your room is not there, as you
enter a middle section that say's 'rooms 458 - 528' or something. Its an absolute mess and there are NO staff to help. Literally, none. They say ' go to reception' except that
is harder to find than the rooms! So frustrating. Ok, The Food. You can't call the self service ' food' Its expensive and absolutelly AWFUL! 50 euros ! As i walked along the food counter
everyone in front of me received two pieces of chicken, but when it came to me, i only received one. When i asked why, they said it was the last piece. But i was still charged for the full portion.
Bad point No.3. The announcements! They announce something then literally every 5 minutes, they keep announcing! Not great when tryingt to have a siesta!
Bad point No. whatever. Smoking! There is a big INDOOR room, right next to the self service 'restaurant' where it's full of people smoking, with the doors wide open and it STINKS!
Why allow smoking on a ferry? Also, in the bar on the top floor, under the roof where most people sit, again, smoking and it STINKS! So i couldn't sit up there as it was so
Finally, checking in on the return. ZERO communication. We arrive at the counter over two hours early only to be told that you just sit in your car and you check in as you enter the ship. So we did that.
Then we received a sticker on the car to say we've checked in, but we still have no cabin key. Again, no communication on this. So eventually, after two hoirs waiting doing
nothing, we then drive onto the ship only them to have to queue for an hour to receive our key for the cabin! They could have done thos at check in! Absolutely ridiculous.l
Finally. The 'entertainment' is basically the 'reggaton club' blasting out music while loads of creepy men who teach the classes, perv over the women.
Summary - Cheap travel which i wouls use again but more staff is required and much, much better communication is needed as it's absolutely terrible.
Reviewed by Martin who travelled with Grimaldi Lines on Cruise Barcelona