Stena Estrid
Operated by Stena Line
Stena Estrid
Operated by Stena Line
Operated by Stena Line on the Dublin Holyhead route
Built in 2019 and with a capacity of 927 Passengers, Stena Edda operates daily sailings on the route from Holyhead to Dublin. On board, you'll discover a wide range of environments to relax and enjoy yourself.
Upgrade, for a supplement, to the Hygge Recline lounge or Stena Plus Lounge and make your journey even more comfortable, enjoying magnificent sea views.
Stena Estrid features a wide range of bars and cafes. For passengers requiring a restaurant menu, Barista Coffee House and Met Bar and Grill serve a selection of hot food or a wide range of sandwiches, rolls, baps and light refreshments.
The shop offers passengers the chance to buy gifts and souvenirs for friends and family. In addition, you can pick up some great deals in fragrances, fashion and electrical goods.
There is a large play area for kids with films, games, and toys to keep them entertained and a large amusement arcade for the entire family.
Please Note: Whilst we have taken great care in making our Stena Estrid guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.
out of 5
88% of our customers recommended this ship
"Great sailing experience"
I am not a good traveller so booked a (superior) cabin. Very well equipped with free coffee, water, tv, usb ports, toilet and shower. Very stable crossing - no seasickness!
"Excellent trip"
Just got back from a trip to Ireland for a family reunion and my first time on Stenna line and very impressed. When we booked in they prioritised me to a quick lane that would put us near the lifts ,which was carried forward on our return trip. Boarding was was very quick and efficient as was disembarking. It was a very calm day and crossing was very peaceful. The Ferry was very clean and had plenty of seating, didn't purchase food but looked nice what I saw. The only downside was the Hagg lounge ,which had the reclining seats, the aircon was to low and it had a very noisy door which ment everything some one went out or in, which for some reason was every 2 mins there was a loud bang which woke me up which nullified the point of getting some rest. All said I would definitely travel with them again, maybe book a room.
"Amazing but short Trip "
You will never realize that the trip is coming to an end before the ship reaches shores
"Pleasent sailing"
We prefer to sail than fly from England to Ireland. A pleasing experience from beginning to end. A less stressful process than security at airports, and less waiting around. It works out cheaper than flights to bring our car and family. The ship is great, entertainment for my kid, good food and comfortably with pleanty of space for everyone on board.
"Good trip "
We had a great trip, good calm crossing, we didn't use too many facilities but we did use the sky bar, bit expensive but the Guinness was good, then we used the Hygge lounge, was ok but too many people snoring, including my travel buddy. It was all in all, a good trip
"Dublin to Holyhead"
Generally the ferry worked well - facilities were fine, crossing smooth, duration as expected. However, we did have an issue whereby we were told through direct ferries that the ferry was going to be at 16.30 rather than 14.45 which is the time we'd booked and received official email communications etc. from direct ferries, checked the sailing update on the day of departure and it said 16.30. Then at about 12:00 on the day of sailing I had a text reminder that said the ferry would depart at 14:45, I phoned up and was told (after some time) that that was the correct time and the 16:30 was wrong. Then had to make a dash to get to the ferry. If I hadn't rang up/got the text I would have missed it. Therefore marking the ship punctuality down (but really was a communication issue).
"Nice journey"
Really nice journey, lovely ship. The only issue is we were sent multiple messages to inform us of changes to travel times that were confusing and nor correct!
"Return crossing to Dublin"
The entire return crossing was so relaxing and comfortable, the staff were excellent and the facilities were also excellent. Much less stress free than flying.
"Dublin crossing "
Ferry very clean and comfortable staff friendly. Food was excellent and good value for money. Will travel this way again so less stressful than flying.
"Do Not Use Direct Ferries"
After the initial nightmare of trying and failing to amend my booking I was informed by Direct Ferries that the changes had been made, when returning from Dublin, I got to the ferry only to be informed that the changes had not been made and that I had to pay over £30 to get home, the lady at the Stena Line desk said that she gets this all of the time with Direct Ferries and that they should be avoided, book direct with Stena
"Happy "
Have not done boat for years loved it good price loads of rooms nice staff
"Book direct not with these guys"
Direct Ferries is crap. Stena are good. I paid for the extra cover via DF but couldn’t actually make changes within sensible timescale and the changes were not free. Just book directly with the ferry companies would be my advise. Otherwise, these guys have nothing to do with the actual crossing so the review is just for their booking service, which, as I’ve said, is basically rubbish.
"Easy travel "
Getting the ferry to Ireland taking our car was so easy, as soon as we pulled up to the booking area we were addressed by our name and directed onto the ferry. Then a short walk upstairs to the very clean and well presented ship, good facilities throughout. Would definitely travel on Stena ferries again. As the Irish like to say, “no bother”
"Remembrance Trip"
I recently booked on the Stena Estrid from Holyhead to Dublin for a Family History Trip to Enniskillen. I was very impressed with the morning trip in choppy seas. I am not a great traveller in those conditions, but I hardly noticed them. The food, drinks and snacks were in plentiful supply and the whole crossing was on time. The return journey was even better, smooth sailing conditions and a beautiful sunny day. The facilities onboard were excellent. We loaded and off loaded quickly in both directions. A very memorable trip.
"Impressed"
I was impressed by the service provided on my visit to Dublin and enjoyed the ferry crossing despite the pretty rough weather. The trip was comfortable, the timetable was adhered to and the transport arrangements from the ferry terminal at both Holyhaed and Dublin were ideal.
"Stena Estrid Late Night Crossing"
Stena Plus takes the stress out of travelling, very good facilities BUT on the night crossing they should dim the lights as it's very hard to get some rest with all the bright lights!!
"Our Trip Away Using Stena Line"
We normally fly to Ireland, first time using ferry. Cannot recommend Stena Line highly enough, will definitely travel with them again
"Dublin - Holyhead"
Irish Trip
"Dublin to holyhead"
Great experience
"Nice travel experience "
Had a very pleasant return trip with Stena Line on the Holyhead to Dublin route. Staff were very helpful and friendly and kind. The food was nice and serving size was just right.
"NOT pet friendly sailing . Definitely would recommend this sailing if you do not have a pet sailing."
Disappointed that our family dog had two choices (Stay in Car Alone ) although we were able to check on her twice each visit the vehicles around her had alarms going off she was extremely frightened and panting allot. Alternatively, there was metal kennels only 6 available. These kennels were located in the vehicle deck next to the noisy vehicle alarms. Paid a fortune for a pet certificate and horrified my rescue dog who is a gentle girl had to stay over 3 hrs alone in the car. In addition I was unable to lock my car as the alarm went off because she was inside. How can the short ferry to Isle of White have a designated area for pet owners on leads but Irish ferries do not. Staff were kind and helpful just the facilities for pets extremely unacceptable. Also it would be nice if there was a green dog friendly area for owners to exercise their dog prior to departure especially if there are delays.
"Holyhead - Dublin"
On time and served its purpose
"Good service; kids need help waiting."
Shame we had to wait, grateful for food voucher, but something needs to be provided for children who have to wait: would be easy to have some kids videos running in terminal and/or activity packs. Some poor parents had really overtired kids, which wasn't nice for other passengers either.
"nice clean ship "
A nice, pleasant journey on a very clean ship, staff were pleasant and helpful, catering first class I had no problems at all, everything went very well THANK YOU
"Dog kennel "
Extremely poor, dirty, felt gutted that I had to leave my dog
"Ok, but disappointed in ship change both journeys."
General facilities were clean enough, but very lacking in terms of childrens area or toys etc. We had a very rough crossing to Dublin and there was no motion sickness medication l/wrist bands available which made for a pretty miserable 3hours with 3 young children. The staff were very helpful the way back and having use of a cabin made it a bit easier. I was disappointed the ship was changed both times as a larger ship is more comfortable in rough seas and has more on board to do.
"Good wxperiy"
Good crossing - easy to find the car, easy to get to the facilities- no problems! 😊
"Calm crossing"
Very good coordination getting cars on and off the ship. Once on board we found seats quite easily. Boat was clean, plenty of food and drink available.
"Ireland trip"
Was ok wasn’t very happy that the ship was changed with out tell us. That meant they was very little for us to do with the kids on board which we had too with us no games room open and the kids room only had tables and chairs in with two wooden toys. Even the tv didn’t work.
"Organized "
Mum and daughters
"It’s very good "
Awesome trip ❤️
"Music "
The ship was grand, however there was an issue with the piped music on board, it was horrendous, I'm afraid not everyone one is into Hip-Hop, Rap and modern so called "music". Almost spoilt the voyage.
"Dublin"
Excellent trip. Signage at Holyhead could have been clearer. Loved the executive lounge
"Circumstances beyond your control ☹️"
Everything went smoothly from the check in booth operator greeting me by name to being boarded and parked up promptly and enjoying a welcome beer BUT it was too good to last but I had noted the tannoy call asking if there was a doctor on board! Then we were told that a passenger needed treatment and we had to wait for an ambulance to arrive so we waited and waited and eventually sailed two hours late and even though the captain did his best we were still an and a half late into Holyhead. I am a pensioner and can put myself and my family in that position but it begs the question that knowing the delay for an ambulance will be at least an hour why should the whole ship be hostage? Is there not a safe area ashore where an individual could wait for treatment or could you sign up for private emergency response? Apart from the delay, everything was marvellous, staff were great, food excellent and vessel very clean.
"Holyhead to Dublin "
Nice modern Ferry.. great facilities.. if the boat is busy I would recommend that you upgraded to a cabin which was great value at £30
"Stena trip"
Lovely people, friendly staff. Instructions were clear.
"Great Trip"
Booking and travel was smooth, easy to get on and off the ferry. Nice facilities on board.
"Brilliant all round!"
Arrived at the port early but didn't have to wait too long before boarding. We were given a boarding card & a pet boarding card. Once aboard we found the staff to be smart looking, polite & cheerful. The duty shop was well stocked too. Food & beverages were hot & fresh. Easy to drive on/off the ferry. Both ports were well sign posted so there was no confusion. Brilliant from arriving to leaving. Will definitely use Stena Line again.
"No complaints all good"
I cannot think of any complaints..good customer service Pleasant experience.
"Sea view "
Very easy crossing with friendly staff and every thing you need to make your crossing a comfortable one
"Boat trip "
Good overall
"My crossing to Ireland"
I paid for Stena Plus. I found there were lest people on the main part of the ship then in the lounge. The snacks are the same on all crossing.
"Nice experience! "
Will do it again! Same, with Stena!
"Nice trip"
Everything was great except there was no wifi at the Dublin station and some people couldn't get taxis. No one at reception to help.
"Lounge Disappointment"
02.15hrs Ferry, Selection of Snacks was woful, Staff made no attempt to keep quite when it was obvious every passenger in the lounge was trying to sleep, banging trays around etc, unable to Dim any of the lights in the lounge (bit of a school boy error by who ever designed the lighting) No further Snacks provided prior to Docking at Dublin Port, all in all not with the extra Money it costs!!! Head of Customer Service for Stena should take a few trips on thee own Ships then on Irish Ferries and check out the competition...
"Broke down "
I paid 230 pounds for my trip put my car broke down i sent emails to yourselves and sienna never got any response from you or stenn that was my experience
"Great sailing"
Our sailing was good. But having a passenger who can not walk any distance. Our car was parked far away from the lift, such a big problem. Also the lounge we booked on our first trip was very enclosed. Much preferred the return trip whare the lounge had large exterior views
"Holyhead to Dublin service"
I used this service with a motorcycle. Check in was simple and easy and was boarded first. The ship was comfortable and there was plenty to do to pass the time during the crossing. The ship was very comfortable even without using the add on facilities. We were on time both ways and overall a very good experience.
"Time to get the interior revamped "
For the amount of money it costs to get a ferry, I think that it should at least have comfortable seats in the areas that you don't have to pay more for. Three hours in seats that are like concrete, with no padding, no room for larger people or bench seats that are extremely uncomfortable because they only lend themselves to sitting bolt upright, is just not very good on the customer satisfaction front. And the food in the restaurant.... We both had the chicken burgers - extremely dry and tasted like they had been in the food cabinet since before the ferry set sail. Overall, I am disappointed.
"Nice ship"
The hot food only stays open for 30 mins from us boarding to getting in etc it's ready to close why bother opening at all a lot of missed opportunity for sales as most people were unable to buy any thing this needs reviewing by the company as it's a long sailing and not been able to buy food on board would put me off I have said I would rec this ship to a friend however I would warn them to bring there own food on board as it's impossible to buy any
"The All Irish Open Dance Championship "
The All Irish Open Dance Championship
"Ferry to Dublin "
Cinema room was great. 3 and a half hours from Dublin to Holyhead went by in a flash.
"Smooth crossings"
Very efficient in loading and unloading vehicles. Facilities excellent, staff very helpful and pleasant and the ships were spotless. Food was basic but well cooked and served. Departure and arrival times were on the dot.
"Dublin/Holyhead return trip"
We had a lovely trip on the ferry. Left on time, little early in fact, comfortable, calm crossing, friendly staff. Will use Stena again!
"Very Smooth"
Very smooth. No issues all very organised food was good if limited in choice. Recommend the lounges as a place of quiet and somewhere to unwind. Worth the extra.
"Great way to get to Eire and back"
Really great way to travel to visit family and take the dogs. Ease of booking, and staff in all areas of ferry were exceptional- very helpful and friendly. The journeys were stress free and loved how clean everywhere was. Used the cabin and Huegge Lou he provision and recommend both highly.
"You may as well be invisible"
When you have an issue they won't speak to you or discuss problems
"Easy sailing to Emerald Isle"
Booked a trip to Eire to visit my mum. Took my two dogs. The trip both there and back was fabulous. Was extremely happy with the first class quality of the ferry service provided from being handed everything I’d need at the ticket booth in Holyhead through the guys on the car deck checking on the dogs, the lady at guest service being patient and helpful to meeting a shop assistant who helped me find the cabin. Quality of all round provision was excellent and will definitely be sailing again with direct ferries and thoroughly recommending the whole service to friends and family. Hassle free and so a great start and finish to a precious break away making memories. Thank you so much Direct Ferries
"Holyhead to Dublin"
Travelled from Holyhead to Dublin and returned a week later - the ship was excellent - clean with good facilities - only lacking in lounger seats as the main ones were all booked and window seats taken very quickly. I would recommend this crossing, it was relaxed with all the catering you would need.
"Disappointed with the premium services. "
Having travelled a great number of times from Holyhead/Dublin/Holyhead over the years and enjoyed the premium experience with additional costs we found that the return on Friday 16th September 2.45 sailing the boarding and disembarking procedures appear to have been in disarray. Arriving early (with others) in the premium queue and then having to wait while many none premium vehicles were loaded. Again on disembarking delayed while none premium and most of the heavy haulage’s left the ship. This is the first time I have experienced this issue and hopefully it’s a one off. I have no issue with the lounge service , the complaint is the advertised priority boarding/disembarking procedures were not met.
"5 Star for Stena"
Was very clean and tidy, not many people was on this time, so had plenty of space, food was good. And have duty free now.
"Trip to Ireland"
Fantastic trip for a working stint into Clonmel, Co Tipperary. Couldn't fault it The ship and crew were impeccable. Would definitely use this route again......holiday trip next time though. A1
"Stena to Ireland "
We had a very comfortable trip across to Ireland. We booked the Hygge lounge, which was very quiet comfortable and with complimentary hot drinks. There was plenty of seating around the ship for everyone. The hardest part was just getting to the ferry dock itself. Good trip over and are going to go again. Easy for foot passengers too
"Ferry crossing"
Had a really good crossing to Dublin. Staff were brilliant in every aspect from top to bottom. Couldn't fault them.
"Lack of vegan food on the ship!"
No alternative milks e.g. soya or oat seemed to be available. We tried the kids vegan burger which was ok but the only vegan option available, as far as I could see...Another major problem was that foot passengers were not allowed to disembark until all the lorries/coaches and other vehicles had left. Therefore, we missed our connecting train from Holyhead.
"Brilliant ship"
The whole experience was excellent..staff very helpful and friendly
"Great journey "
Perfect crossing
"Not happy"
I booked the wrong time (my mistake) 24 hour clock got me. Not happy to have to pay £90 after paying nearly £200 to start with . £300 one way.
"Cold breakfast "
Hi I ordered a breakfast at 9 10 am food was cold very dissatisfied I told staff but was ignored overall clean ship no re embersment
"Underwhelmed."
Booked hygge recliners( that didn't actually recline) for the overnight ferry. Room very cold and chairs at a strange angle meant we got hardly any sleep. On the way back arrived good and early but seemed to board almost last, going on with people who were turning up 25/30 minutes after it said last check in was. Not sure how you decide which rows go on in what order. By the time we parked up and got up to the restuarant and seating areas, people had already had a meal and there was not enough seating.
"Very handy and suitable for families "
We took the boat to Dublin from Holyhead at the end of August for my brother-in-law’s wedding. We were travelling as a family of 3 so it was very handy to pack all of our belongs in the car, without having to worry about baggage claim etc. We took the boat from Dublin back to Holyhead yesterday, which was a slightly quicker journey. My only critique would be that there wasn’t much for little children (my son is 2) to do, so he was a bit bored. Overall a really pleasant experience and handy for family trips, with lots of luggage.
"Stena review"
Very comfortable crossing. Staff very helpful. Food good and reasonably priced ed
"Top class"
Recently traveled the 215 sailing Dublin to Holyhead, staff on board were 100% brilliant helpful and the services and everything on board was spotless clean, first time in years to travel by ferry as for passenger, won’t be the last 👌 not to mention I left behind a bag in terminal in Dublin and it was found and waiting for me to pick up, all easy quick communication
"Generally good but some disappointment"
Hygge lounge abused by people, who obviously had no code, waiting until someone had just entered or left to catch the door and get in without reserving. Allowing anyone over 8 years old in meant you had to put up with endless, noisy fidgeting which ruined the experience.
"Good service, cheap onboard, however Wifi needs serious attention "
Great service, food and drink cheap (for a ferry ) onboard and the Stena Estrid is a beauty of a ferry to cross the Irish Sea. The wifi onboard however is a shambles and needs attention, I ran a speed test multiple didn’t even register and the one that did register came up with 0.06mbps Whilst there is plenty on board in relation to entertainment, there should be a sufficient wifi service of at the very minimum 2-5mbps to give people that need to do work etc on board the facility to do so. Or even for someone to check a score of a match, or catch up on news etc. No need for it to support any streaming just the bare minimum.
"Excellent experience"
Absolutely wonderful experience travelling on the Estrid from Holyhead to Dublin. We booked cabins which were superb and clean. Facilities on the ship were exceptional from the food to the staff who were very friendly, helpful and courteous. Would definitely use again.
"Uncomfortable experience "
The Stena Adventurer is in need of a refurb. The seating areas are dirty and dated and the sunken seating area in the middle of each deck is dark and claustrophobic. I ended up wandering around looking for somewhere for our family of 5 to sit in comfort (we were precariously balanced on the high bar stools at at a high table which was very uncomfortable) but there were lone passengers sat at large tables selfishly hogging them with their luggage. The journey was so uncomfortable I dreaded the return journey, I was very relieved to board the Stena Estrid for the return journey which was a much nicer experience
"Estrid "
Great crossing both ways. Fantastic service. Highly recommend Stena Line.
"Short break "
Bouth ferries on time and in good condition
"Holyhead to Dublin return trip "
Very good service and a great crossing both ways. Quick check ins and efficient knowledgeable staff. Only problem on the way to Dublin was they had a technical problem with the contactless so it was cash only at 1st but they did resolve it as quickly as possible
"Great service"
We recently travelled from the North Wall in Dublin Port to Holyhead. Everything went according to plan and the port staff were helpful.
"Holyhead to Dublin"
This is probably one of the worst trips I ever took on a ferry. The staff in the restaurant showed little/no interest in passengers comfort or were unable to answer any questions. Every question was answer with a 'that will be ???? GBP' or a 'don't know'. It looked like nothing had been cleaned since the previous trip. Will not take this route with Stena Lines again.
"Safe Sail"
Very professional and comfortable journey both ways. The very popular premium lounge was well worth it. Embarking and disembarking both ways was very smooth.
"Not that impressed."
Caught the overnight ferry from Holyhead to Dublin on the way out and payed for a Hygge recliner that didn't recline, it was just a fixed chair at an awkward angle. Very cold in the room and a man constantly coughing (I know this is not your fault) so didn't get any sleep on the way out. Coming back we caught the 14.45. Arrived good and early and placed in row 23, then we're one of the last to go aboard, literally with cars that were turning up at 14.15 after it said last check in was at 13.45, you might as well turn up last minute like these people did. By the time we got on people had already eaten a meal and there was hardly anywhere to sit.
"Keep on eye on your kids at the playroom"
A smooth trip for an adult, but so many kids that had their fingers or head between the very heavy playroom door. Please do something about it ASAP. And parents: watch your kids going in and out in the playroom.
"Too expensive "
Paid 522 should be more like half this price
"Trip to Ireland "
Great service, comfortable journeys
"Trip to Ireland "
Excellent service both ways, would highly recommended 😀
"Quick nice and clean "
Good
"Ferry from Holyhead to Dublin return "
Excellent service throughout
"Plain Sailing"
Travel from Holyhead to Dublin and then returned Belfast to Cairnryan and on both boats the service and facilities were excellent. I would always recommend to have the priority boarding and Stena Plus lounge as these make the journey so much easier and comfortable. My journey was for business and as the price of Flights and car hire is so high, this option was by far the better choice.
"A Pleasant Crossing"
The ferry was on time in both directions with ample seating, access to many facilities including bar, cafe, movie room and duty free shop. Toilets were very clean.
"Very pleased on the journey found no fault"
Good sailing
"The best way to travel to Ireland"
Very good ship
"Lounge service terrible on Irish Ferries"
We paid extra for the lounge, however there was no seating for me and my family to sit together (4 people). There was nobody managing who was entering the lounge and people who had not paid extra were sitting there! We spoke to the staff who said they would reorganise the seating but made no effort to do so. My partner and daughter sat on 2 seats whilst I sat with my brother-in-law near the restaurant. We could not eat the food from the lounge. Utterly appalled at the service and the crew were not trained to do their job!
"Sealink Dublin to Holyhead"
Despite the regrettable delay due to a passenger having a fall which necessitated an ambulance in Dublin the voyage was comfortable and some time was made up. We were fortunate in arranging to have our car parked beside a lift as my wife has mobility problems. However the duty free shop closed at the scheduled time and did not take account of the delay.
"Recent trip"
Stena journey was great. Although like everything else prices have rocketed.
"Great Service"
We had a super experience from Beginning to end. Staff were friendly, cabin was comfortable and clean. Very happy and wouldn’t hesitate to travel this way again.
"Really good"
Very professional from the crew that we met and they were polite and friendly. The cabins were really clean and comfortable. It all went very smoothly and we even got 4 cups of free drinks in the 4 bed cabin plus own drink maker in the double bed luxury room for two. Well recommended
"Travel From Ireland"
Took the ferry on the way back from Irelan. On time, good facilities.. It could do with more information on loading. we saty on aline, watching other lines going withou any anformation on when our line will move. This is not helpful as the buildin facilities are away from the waiting lines.
"Great customer service for our dog"
We didn’t have any idea that we were able to bring our dog on deck outside and that there was an area and kennel for dogs and it was only when my daughter and I were sadly patting bye to our dog for 3.5hrs that the duty manager saw us and asked if we wanted to take our dog on deck. He then helped us with my things and the dog (who is dying of cancer) to the kennel area and showed us around, taking time to also store my pram for me. This made all the difference having our dog on board and due to sitting outside the whole crossing, I managed to spot a whale and 3 pods of dolphins! We did not know about this service or any other details to help us because we booked through a booking agent and I wish I’d gone direct with Stena Line
"Ease and enjoyment of travel"
For somebody who regularly had 100+ flights a year the ease of travelling by ferry was a very welcome experience that I will do more of in the future!
"Slowest ferry in the world, and disembarking took half a week"
Slowest ferry in the world, and disembarking took half a week, generally half decent, however no comfy seats and too many loud people
"not Satisfied"
Booked a return trip to Holyhead at 8:45 went on line to change the time to 14:45 which i thought was done when I reached Dublin I was told that my booking had not been changed and had to pay an extra £135 believe me I was not happy
"Excellent service"
Lovely, smooth crossing - ship excellent. Only problem is lack of transport links at Dublin - can the Irish authorities improve this?
"Happy traveller"
We had a great trip both ways. No delays and luckily smooth crossings. We got comfortable in the lounge and took advantage of the snacks and drinks on offeree
"Smooth sailing "
Almost felt like in a cruise ship!
"Excellent service"
The organisation was awesome, no holdups at all. The Hugge lounge was a bit of disappointment going out. It was an early morning crossing and the full lights were in on the lounge. The huge chairs are not as comfortable as the old chairs the went flat. We were in the Hygge lounge in the way back, lights were dimmed and this was in the day time plus there was a row of the better chairs so was a much more comfortable trip.
"Clean, quick and on time"
It went on time, reasonably priced. Ship was very clean and staff are helpful.
"Great trip, but make it better for veggies and foot passengers"
We had a great trip, saw dolphins and many sea birds. The kitchen staff were flexible and rustled up a nice veggie meal for us but - as we need to reduce meat consumption for climate reasons - it would be good if you offered more than just veggie burgers on the menu. And what about letting foor passengers off the boat first, to encourage sustainable transport usage?
"Excellent trip "
Thank you all so much on my trip to Dublin from Hollyhead, it was first long trip on the motorbike so was pretty apprehensive, the staff made me more then welcome and help was always on hand. If anyone is travelling on a motorbike then I would suggest paying for the lounge, very comfortable and you can leave your bags and have a wonder around on the ship
"Sale from Holyhead to Dublin. "
Fantastic crossings, ferry very clean staff most helpful, check in and boarding well organised.
"A smooth passage "
What a way to start and end a holiday !
"Family holiday in Ireland."
We booked the ferry, & also the Hygge lounge for comfort, as my husband is disabled. We could book this on the outward bound (going to Ireland) but the system wouldn't allow us to book for the return (and this was tried a good few months beforehand). We tried booking all of the different lounges & also a cabin. This was all to no avail. We tried the help desk onboard, who said all availability was taken. We also saw a lot of people trying to book these options, so the availability really needs to be increased, or at least reserve a number for Disabled (less able bodied individuals) passengers and their family/carers.
"Excellent smooth trip"
Lovely trip to Dublin lovely courteous staff and nice premium plus lounge with free tea and coffee and papers.
"Excellent Facilities "
We enjoyed every single bit during our trip with stena line!
"Short vacation "
Fantastic
"Comfortable and clean"
I booked to sit in the Hygee room, it was very comfortable and very relaxing. The standard of food was excellent and the staff very helpful.
"Trip to UK 05/08/2022"
No problem with the boat, or the staff. Just feel very ripped off that I purchased a flexi ticket but was charged €193:00 to change the ticket to an earlier boat. I won't be sailing with Stena again, or buying a ticket from Direct Ferries, Ripped off badly!!!!!
"Holyhead to Dublin - August 2022"
Overall a comfortable return trip. The only issue was a lack of recycling bins - I only found one area providing this which was disappointing.
"Wild Children Running Everywhere"
The return trip on the Stena Adventurer was appalling. It was full of around 20 to 30 bratty children who were just left to run around the ferry screaming at top note because their “parents” main concern was emptying the duty free alcohol and getting drunk. All the crew did was make about 5 announcements asking parents to look after their kids which didn’t change anything. The crossing was in the late evening so it was very annoying as people were trying to relax and sleep but it was impossible to do so. There needs to be more on for children to keep them entertained and quiet or almost certainly a deck with no children allowed so travellers can get away from feral children left to their own devices.
"Tale of Two Halves"
The fare was very expensive and whilst the outbound Adventurer was cramped the Estrid was crowded but very modern and pleasant
"Needs better restaurant service"
Generally very good although restaurant service was extremely slow. Appeared to be ample staff but only one service till working.
"Stena Holyhead to Dublin"
Great crossing. Staff were incredibly helpful. Wi-Fi wasn’t great and I had no idea how to connect to the tv in the hygge section. Some guidance on how to connect (if it is possible) would be useful.
"Excellent cabin"
I had long trip around Ireland and was in need of a good rest on the boat. Never used the cabins before, but the most comfortable bed all trip.
"Stena Line Holyhead service is AWFUL "
Yesterday (7 Aug) I was one of about 25 foot passengers arriving by train to get the ferry at 20.30. We were not allowed to board the ship. This is despite the reassurance on the Stena website about delaying the boat for the sake of delayed train passengers.I understand the protocol of security etc but that does not excuse the assurances that are given on the website. When we complained to the manager on duty he did not give us anywhere decent to sit for the 6 hours we had to wait. I was there with two small children. He did mention this happened last week too, which suggests it will keep happening..
"Ferry crossing from Holyhead to Dublin and return"
Excellent both ways and very friendly staff
"Enjoyable trip"
The ships were nice and clean and the staff were great it was a bit strange they stopped serving hot food after the first hour and the boat home was freezing cold
"Stenna Ferries"
It was on time and nice and spacious but I didn't enjoy the fried breakfast.
"Great trip"
Ferries were on time and clean. Friendly staff and efficient service. No issues.
"Excellent "
2 great crossings. Both on time. Incredibly helpful staff throughout from the chaps who strapped the bike down to the people in the restaurant. I won't use P&O after what they did to their staff so, although Stena don't go into my preferred port of Larne I will be using them from now on.
"Dublin experience"
We paid extra for lounge access on the way back, but to be honest, the reclining chairs were better value on the way out. The lounge didn’t serve beer (expected a Guinness or two at least) and more importantly, didn’t cater for Celiacs I.e. someone with gluten intolerance. Apart from fruit, all other snacks had gluten in them as did all the hot food menu.
"Excellent return trip between Holyhead and Dublin "
Very swift, simple and efficient booking in and embarking and disembarking with premium tickets. The ship was very clean, well appointed and the staff were friendly and helpful. There was nothing not to like.
"Wonderful"
stena plus lounge was comfortable, snacks were very good. Every part of the ship has been prepared with pleasure. We were satisfied as a family. we recommend it to everyone
"Freezing"
We paid to go premier lounge and express parking. The parking was good both getting on and off the ferry but….. having paid extra we were travelling at night and it was freezing in the lounge to the point of goosebumps. I asked for heating to be turned up to be told nothing they could do. It was uncomfortable At best, not impressed at all.
"Brilliant crossing"
Smooth crossing. I use a walker for balance and this was noted on my booking form. We were boarded on quickly and were directed to parking opposite the lift. Plenty of space between cars not just for mobility impaired. Seats comfortable.
"Travel"
I have no doubt that I will use StenLine in future the service and atmosphere was brilliant
"Great service from Stena"
Clean, comfortable, great food, a great experience.
"Leisure trip"
Excellent journey both ways
"Outstanding"
Our recent trip provided outstanding service-!so much so that we are unlikely to ever fly to a Dublin again! From now on it will be Stena every time!!
"Short break"
Getting on and off the boat was very efficient. Staff very friendly and the public areas were very clean. Thank you.
"All very good."
All very good. Whole meal Sandwiches particularly good for those of us with a long onward journey. Staff in Duty Free, Excellent. We like the outside in the elements and that was comportable and safe.
"Excellence personified"
The whole experience was one of excellence from booking to disembarkment. The organisation for getting a handicapped passenger on board was superb. Every member of staff was helpful and efficient, making the whole journey a pleasurable experience.
"First time traveller"
I was and am mightily impressed by the voyage both to Dublin and Back to Holyhead. The service on board was seem less, very attentive and most importantly very enjoyable. I would recommend, and have already, a journey to Ireland by boat. There was lots to do and plenty of space to unwind. I'm looking forward to travelling this way again soon. Thank you all for your service.
"Good crossing and service"
Everything went very smooth.
"Plain Sailing!"
I have to say this was one of the most comfortable stress-free journeys I have ever taken. From the check-in to the sail, absolutely A1! Check-in to boarding all smooth and efficient; no delays. Staff and boat very efficient and clean and very organised. Thoruoghly enjoyed our time travelling which is how it should be. We wouldn't hesitate sailing again with Stena Line! Thank you
"Very good"
Yes, an all round good experience. Clean, modern ferry with pleasant staff. Efficient loading and disembarkation.h
"My first ferry experience. "
Friendly, helpful staff. Great facilities.
"Enjoyable experience"
A very pleasant experience both going out and return crossings.Food at restaurant very good and reasonably priced.Only slight critisism was the hot food finished serving too early so was abit busy but overall exelent. a bit busy
"Smooth sailing"
A very comfortable sailing, unexpectedly smooth in breezy conditions. I understand the Estrid is only 3 years in service, with well designed facilities
"Beautiful stena lounge"
If you're looking foe peace and quiet, comfy chairs, attentive staff and waitress service us free drinks and snacks the the stena plus lounge delivers all of this plus the best views passengers can get.
"Disappointed "
Disappointed I had to pay £45 to change the date could not contact direct ferries directly
"1st ever ferry crossing. "
Overall great experience, the food on the other hand is ok but a little tepid. I’d stick to the free snacks and beverages. Overall I’d definitely recommend upgrading to premium.
"Stena"
Great staff. Friendly and efficient. Lovely journey. Comfortable and safe. All amenities were brilliant
"Don't reserve decline seats for sleeping "
The recline seats are so uncomfortable to sleep on. I ended up on the floor. Nit worth it at all. They should all go back horizontal
"Excellent trip"
Travelled on Stena line today - beautiful ship, good food and great service, thank you.
"re: catering"
really enjoyed our trip on Stenna Line, only comment I would like to make is that the restaurant menu doesnt really cater for those of us that like a more healthy diet.
"Great Ship and Facilities, Will Use Again"
Very impressed with the Stena Line ship Estrid, used the Stena Plus Lounge via Premium package, all great, enjoyed the experience
"First time to Ireland"
Smooth comfortable relaxing crossings. Friendly staff
"Good crossing"
Enjoyable trip
"Good experience "
Had a nice experience Nice staff, decent coffee and tea Liked the possibilities of having a movie theatre :) Wrong movie were announced but thats ok
"Excellent trip"
I'm not really one for ferries not to keen on the water but we travelled on the Estrid and it was a lovely new Ferry and was a great experience, the kids loved the cinema lounge and watched the Spiderman Movie and my husband and i just relaxed for the journey i hardly knew i was on a Ferry such nice surroundings.
"Dublin to Holylead June 2022"
Took Stena Line from Holyhead to Dublin and back. Staff were friendly, and the food was pretty good, but the food & beverage service on both legs of the journey was poorly managed. Firstly, on a 8:15am sailing, the queues for breakfast were massive. Given that Stena Line have clear visibility on the volumes of people coming onboard for each sailing, they should clearly add more tills/points of sale. Secondly, they stopped serving hot food at around 11am, with the ferry due to dock around 12:15pm. At 11am there were hundreds of passengers of passengers onboard, many of whom were eager to buy more food, and all they could get was hot drinks and cold food, I get that the kitchen needs time to transition to serving lunch, but they could easily do that during the timeslot when the vehicles are offloaded. To serve food for about 2 hours of a 3 & 1/2 hour trip is not only commercially irrational but is also providing a poor level of customer service. Lastly, the Coffee Shop service was slow, with a huge queue, because there was 1 guy manning it, and he was inexperienced. You should add staff to the coffee shop to move things along.
"Excellent"
Quick check-in, comfortable, plenty of space, clean, good catering, friendly service, everything great
"Hygge lounge "
Managed to get seats at the front so autistic son wasn't surrounded on both sides but people, but the glass was not viewable through as was damaged which was a huge disappointment. There was also a guy coughing his absolute guts up throughout the whole journey. No covid recommendations and no quiet journey home thanks to constant horrendous coughing, God knows what we'll all end up catching and having paid extra for the privilege not to mention nothing but a blocked view! May as well stick with flying in future, at least they have covid standards pre flight
"Holiday "
Excellent ship has an engine problems so sailing was delayed for 5+ hrs staff and the company did everything that they could and keep us informed about the situation
"A positive experience both ways - thank you!"
Everything was as smooth as it should be. Thank you.
"First time Ferry users."
We were first time ferry users we were a little apprehensive but soon felt at ease. Outward bound on the Adventurer was some comfy and all amenities were first class. Homeward bound on the Estradiol was also first class. Will use Stena Ferry again.
"6 hour delay"
Bad
"Do not use this company "
I can not comments on the crossing as I did not make it I’ve booked we direct ferries on the 3rd of May due to circumstances from the 5th of May continually tried to cancel this booking on the app and found for seven days on the phone continually getting the message due to technical faults I cannot take calls for seven days charge for a refund from the 5th of May never happened do not use direct ferries
"Excellent "
Everything went smoothly. I booked premium. I needed to make a lastminute.com change to vehicle. I sent the email and was contacted about 10 minutes later. My new vehicle was slightly larger but this was not a problem. The loading procedure was effortless and the plus lounge was a great choice. The whole process was just easy.
"Ireland Trip"
The organisation and ease of travel, and the facilities were faultless a truly enjoyable trip both ways
"HOLYHEAD TO DUBLIN"
Travelled Holyhead to Dublin and back again a few days later. Boarding was completed quickly, all areas on the ship were clean. It was a pleasent relaxing journey. Cooked breakfast was very good as was the coffee! The journey back was not as relaxing through no fault of Stena, it was a Saturday and very busy. If you can I'd recommend not travelling at a weekend!
"Stena Line Ferrie"
Good trip. Comfortable. The children liked the movie room. Our experience in the resteraunt was pleasant and from there we could get a good view of the sea. Plenty of space to sit in the lounges.
"Stena crossing"
The worst crossings ever
"Sat sailing "
I’m writing this review to say my sailing was cancelled and all I got was a text when I tried to call I was cut off and the website for amending the sailing had crashed . I was left in limbo like many other travellers I’m sure . I’m still in Ireland waiting on Monday sailing as the sun sailing has been cancelled also . Iv just received this e nail asking me if Iv had a nice trip aboard??? I don’t know yet as Iv not got aboard I’m sure il let you know if and when I ever do !!! Whoever sends these e mails for reviews should check first that they have actually sailed first !!!!
"Grand job"
Sailing was great, and the weather was bad, so she's smooth enough in the bad weather, if you've booked a recliner chair, you should know that some are full recliners, so if you're lucky enough to get one, (as everyone is assigned a random seat number) you should claim it quick enough, as someone else may be asleep in it if you rock in late...!!! Also be careful with dinner and breakfast, no announcement was made to the closing of the food hall when I was on board...!! Other than that, it was grand!!!
"Customer service over and above expectation"
My 10 yr old daughter and I travelled over to Ireland on 12th February 2022, the conditions were not great. very rough sea, 4 metre waves and gale force winds. We were both quite ill, the staff in the club lounge were absolutely fantastic, we were looked after by Holly, she managed to source us a cabin so we could lie down, very knowledgeable, my daughter is Asperghers and was absolutely terrified. The team went above and beyond to ensure passenger safety, comfortable and to reassure, Holly in particular showed a level of empathy and understanding which helped my daughter feel more at ease. The return journey was thankfully not as rough but again the level of customer service was exemplarily. All the team were engaging, took time to address concerns and make passengers feel at ease.
"Excellent crossing "
I travelled on the Stena Estrid, which is beautifully modern and clean with wifi that works. I have travelled to Ireland 2 weeks previously on an older ship and there was a huge difference and much better experience on the Estrid.
"Trip to Ireland End of January "
Return trip over 10 days. Excellent service, hospitable and helpful staff. Very few passengers. Felt completely Covid safe. Many thanks
"Great experience "
Lovely staff cannot do enough for you, my first experience with stenna, won't be my last
"12 January crossing"
A delightful way to return to UK from Dublin. The ship was almost empty so huge empty comfortable space with a good breakfast to start the trip. A calm sea and mild, so lots of fresh air on deck. Only one problem. As a foot passenger I was told to check in at least an hour early. That was nonsense. I spent over an hour in a rather seedy departure lounge with no working coffee machine and about 6 other passengers. 5 minutes would have been ample.
"Very pleasant and efficient trip"
I took the 1445 from Holyhead to Dublin yesterday. The departure and arrival were timely, and the experience in the Premier Lounge very acceptable. Good refreshments and a decent hot meal - which was chargeable but reasonable. My only suggestion would be the provision of some daily newspapers and/or magazines for customers' interest.
"Great trip"
The whole experience was top drawer the ship was spotless staff brilliant we where delighted.
"Holidays "
Travelled on Ulysses’s staff good, coffee was good, some of the chairs could do with an update.
"So disappointed "
Unfortunately due to current restrictions, we were unable to make the ferry crossing. Travel depended on both adults testing negative to covid within 72hours of boarding, my daughter had the results of her test on the morning of our scheduled departure, and it was positive. This gave us no time to reschedule or rearrange our arrangements, consequently Christmas as far as we were concerned was cancelled. Ian Webb.
"A Lively Crossing"
We crossed Holyhead to Dublin in Storm Barra. Sailing was delayed, but I was kept up to date by text, which was fine. The crossing was ok, if a bit lively. The return was delayed again, but this was fine too, as the text came in good time. A good service overall.
"Mixed "
The actual ferry ride over to dublin was lovely. It was just a shame we nearly missed the ferry due to the boarding gate opening 30 mins after the initial opening time and not shutting until literally 5 minutes before the ferry was due to set sail. We entered the ferry and it set sail straight away. The hygge lounge was lovely. The ferry home was equally good. It was a shame that when we got back the captain took the best part of 2 hours to dock the ship without keeping passengers informed. This then meant that we were not able to get a taxi after and had to walk back to our hotel at 2am which was over a mile away. For a 24 hour port it was not manned very well and it took time to find a colleague to assist us. Would I travel by ferry again, yes and I'd definitely use the lounges but I'd make sure I was on an earlier ferry so it eliminates walking through a strange town at all hours in the morning..
"Excellent service"
We had excellent service going over and coming back. As I needed to be near a lift they placed us right by the lifts. Coming back I had a fall and the staff were amazing. I was given a wheelchair and taken up to the hospital bay where they cleaned me up then as we were near to docking took us down to our car earlier to avoid the rush. Amazing service
"Jolly holiday "
Boat was spotlessly clean ,staff excellent food very good ,and a good sail will defiantly Use stena as first choice well done to all
"Move "
Excellent check-in and boarding and lovely clean and comfortable ferry with great facilities and staff super definitely be sailing again
"Holyhead to Dublin "
My first time on the Stena Estrid and hopefully not the last. I really enjoyed the experience from the beginning to the end. The staff were excellent, friendly and helpful.
"All good"
Friendly and helpful with loading and strapping down the motorbikes.
"Smooth ride - "
The internet seemed to be limited. Otherwise a smooth ride.
"Review Of stena line "
Very good ship to use
"Great staff, poor refreshments"
All staff at Direct Ferries, Stena and the Ports were very helpful and courteous. But refreshment facilities at Dublin Terminal were very poor (machine dispensers only) and the toastie I had on board was almost inedible.
"Exceptional"
Highly recommendef
"Going home "
Great experience travelling with stena. Great customer service and although see was a little rough it was a great way to travel. Will definitely do this again
"Great "
Stena Line is much much better than Irish ferries I will use again. Highly recommend.
"RECENT TRIP FROM HOLYHEAD TO DUBLIN PORT"
Great trip - no issues whatsoever
"Great quality ship"
Having travelled many many times across the Irish Sea over 30 years this was the best quality seating, cleanest toilets and best food we have experienced. Thank you for all the improvements. So sad not to be able to go into Dun Laoghaire though.
