Operated by Stena Line on the Belfast Cairnryan route
The Superfast VII along with her sister ship Superfast VIII is among the largest and most luxurious ships in the Stena Line fleet and features a level of quality, comfort and service never before seen on the Irish Sea. The Superfast VII provides the best ferry experience on the Irish Sea with numerous facilities including a Nordic Spa, the ‘POD Lounge’, a chill out Living Room, ‘Taste’ dining, free Wi-Fi, free movies, Curious George for the kids and the exclusive Stena Plus Lounge.
Due to the short crossing, cabin accommodation is not available on the Superfast VII however reserved seating is available in the Stena Plus Lounge. Stena Plus offers a range of comfortable leather seating including sofas and sofa chairs on two levels, so you can find the area which is just right for you.
In addition to seating, passengers who travel in the luxurious Stena Plus lounge can enjoy waiter service and choose from a premium menu which includes a range of speciality seafood dishes and old favourites. So you can simply relax in your seats and order meals at your leisure.
The all new quick food experience ‘TASTE’ serves a great selection of fresh and tasty meals for breakfast, lunch and dinner. There’s something to suit all tastes and complimentary refills on tea and coffee while in the Barista Coffee House and Bar you can savour a range of Italian Coffee or a tempting snack.
In the Superfast VII shop you’ll find a range of gifts, jewellery and fragrances with prices on average 40% cheaper than the UK high street.
Chill out in the onboard ‘Living Room’ – your lounge at sea! Enjoy complimentary magazines and all the latest news on 70” plasma TV screens.
Visit the ‘Pure Nordic Spa’ for a dip in the Jacuzzi or sauna to ensure you arrive rejuvenated and revived (only available to Stena Plus customers).
In the new concept POD lounge you’ll find an interactive zone with all the latest in technology including iPads, Xboxes and surf stations and a futuristic living digital display on the floor. You’ll also enjoy free Wi-Fi in the lounge and throughout the vessel.
If that isn’t enough to keep you occupied during your trip then sit back, relax and enjoy one of the free movies!
The Stena Superfast VII features a Curious George™ themed play area with soft play corner providing a safe and fun environment for children. In addition to the soft play area, there is a children’s cinema and an interactive zone with touch screen technology meaning there's lots to keep young ones occupied.
Accessibility - Stena Line - Superfast VII
Please Note: Whilst we have taken great care in making our Superfast VII guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.
95% of our customers recommended this ship
"Holiday"
Had a fantastic trip was lovely nice furnishings so clean. The children kids and even pets have 5 star experience.
Reviewed by Marie who travelled with Stena Line on Superfast VII
"Family day out "
Fabulous
Reviewed by Julie Stephenson who travelled with Stena Line on Superfast VII
"Return Cairnryan/Belfast"
Very good
Reviewed by Hamish who travelled with Stena Line on Superfast VII
"Magic voyage"
Great pleasant experience totally relaxing and all staff very helpful and happy to help will use service again
Reviewed by Thomas who travelled with Stena Line on Superfast VII
"Excellent service "
Efficient timely service on an extremely clean ship
Reviewed by who travelled with Stena Line on Superfast VII
"Visit to Belfast "
Many thanks to the staff on both journeys that assisted with getting a dog cage. Only negative was that I wanted to take the earlier ferry and was asked to pay £45 to do this
Reviewed by Andrew who travelled with Stena Line on Superfast VII
"Short Break"
11:30 sailing by car, easy check-in. but for the life of me I cant understand how they pull the lanes. We were one of the first cars there and in lane 4, a number of lanes departed before us, cars not hgv, then our lane eventually started two cars before us and we were stopped. From being first in line to last on board is frustrating. It means queues at dining ets by the time we were onboard. Being a european truck driver for years I sailed from all the English ports to Europe and have never wirness so much confusion. All other ports are bang,bang,bang get on board but not here they seem to cherry pick.
Reviewed by Joseph Roney who travelled with Stena Line on Superfast VII
"Stranraer- Belfast return"
Very happy- Very efficient and felt very safe
Reviewed by Anthony who travelled with Stena Line on Superfast VII
"Enjoyable trip to Ireland."
My wife and I have often travelled by ferry to Belfast from Cairnryan. We have always enjoyed the experience. Ships are comfortable and staff friendly.
Reviewed by Matthew who travelled with Stena Line on Superfast VII
"Cairnryan to Belfast "
Really good trip
Reviewed by who travelled with Stena Line on Superfast VII
"We are sailing "
Will definitely be using stena line again as I have never felt so relaxed going on holiday before,from the time you get on the ship you are looked after as nothing is a problem to the crew and also the hygge lounge is a must with the comfy chairs to relax in. I would certainly recommend it .
Reviewed by Joseph who travelled with Stena Line on Superfast VII
"Trip to Belfast "
Absolutely brilliant from start to finish
Reviewed by Joseph who travelled with Stena Line on Superfast VII
"Stena line Belfast to Cairnryan and return ,everything was on time, , clean , calme . the staff were"
all positive in all ways . Thank you.
Reviewed by Martha Elizabeth Ruth who travelled with Stena Line on Superfast VII
"Belfast cairnryan"
Very stressed when directed to level 1 of ship to park car-this is really not suitable for older folk-only one small lift with limited capacity
Reviewed by Moira who travelled with Stena Line on Superfast VII
"Excellent Ferry Crossing"
Punctuality, facilities, and staff friendliness and helpfulness all excellent. The ferry was very comfortable and spotlessly clean throughout.
Reviewed by Richard who travelled with Stena Line on Superfast VII
"Very happy "
Great service
Reviewed by J McFaite who travelled with Stena Line on Superfast VII
"Great experience, except for..."
We travelled with our daughter who is in a wheelchair and we found the whole experience so easy, simple and accessible. My only feedback would be to see appropriate changing facilities with large bed and hoist, whether this was in the port or on the ferry as we did sadly have to change her on a toilet floor 😭
Reviewed by Stephane who travelled with Stena Line on Superfast VII
"Excellent "
Very comfortable and everything worked like clockwork:)
Reviewed by Kathy who travelled with Stena Line on Superfast VII
"Holiday "
Absolutely perfect
Reviewed by Robert who travelled with Stena Line on Superfast VII
"First time Stenaline Traveller"
First time travelling by Stenaline and taking the car over to Scotland and it was all stress free. Staff were lovely, very organised, no chance of not knowing where to go. Went with Premium Plus lounge and again would highly recommend.
Reviewed by Thereasa who travelled with Stena Line on Superfast VII
"Great"
Great service
Reviewed by Robert who travelled with Stena Line on Superfast VII
"Disappointing service at Cairnryan port."
I'd paid premium €456.99 and was directed to row 9! Last car off! Very disappointing service.
Reviewed by Noleen who travelled with Stena Line on Superfast VII
"A good experience "
Check in and embarkation was straightforward and on time. Staff helpful and courteous. Onboard the facilities were clean . Plenty of comfortable seating.
Reviewed by James who travelled with Stena Line on Superfast VII
"Trip on stena line"
Was a bit choppy on the crossing . However, was quite relaxed as staff went about , professionally.
Reviewed by Robert who travelled with Stena Line on Superfast VII
"Easy crossing"
Super easy to find, board, and disembark. Good, reasonably priced food. Very friendly staff.
Reviewed by Matthew who travelled with Stena Line on Superfast VII
"A very pleasant trip from Belfast to Cairnryan "
It was a very smooth trip. Our seats were nice and comfy. The staff were very pleasant and cheerful.
Reviewed by Patrick who travelled with Stena Line on Superfast VII
"Trip to Scotland "
From booking online to arriving in Cairnryan, we had a smooth , friendly and comfortable journey onboard the ferry. The staff could not have been more friendly and going on and off the ferry was very easy . Would highly recommend this service, and will definitely be using again.
Reviewed by Ursula who travelled with Stena Line on Superfast VII
"Great service"
I had a great journey from cairnryan to Belfast on the first ferry of the day, then from Belfast to cairnryan later the same day. I paid a little bit extra for the hygge lounge which was so comfy and highly recommend. I do this trip every 6 months for work and am looking forward to my next journey with sterna which I will book via directvferries.
Reviewed by David who travelled with Stena Line on Superfast VII
"Business trip"
Fast and efficient service for boarding the ferry. Once on board, we took up the Stena Line plus lounge which was well worth the extra money. Plenty of different seats to choose from, hot and cold drinks, and snacks available throughout the journey. The bar menu wasn't part of the package, what I chose was a little disappointing for the money. All in all, excellent service.
Reviewed by Philip who travelled with Stena Line on Superfast VII
"Fantastic Trip"
This has to be one of the best, most relaxed trip we have been on. I don't travel too good but this was so easy and relaxing I will be using it again in the future without hesitation. We also turned up early for our ferry and the staff done what they could to help and avoid us having to wait they got us on the earlier ferry, once on board the lounges are all very clean and seating comfy. If you are looking to travel to Ireland or from Ireland to the UK don't hesitate book yourself on Stena Line Ferries.
Reviewed by Allen who travelled with Stena Line on Superfast VII
"Another great crossing"
Very smooth crossing lovely helpful knowledgeable staff as always
Reviewed by Sue who travelled with Stena Line on Superfast VII
"Northern Irish Trip"
Enjoyable trip and would definitely recommend
Reviewed by Jack who travelled with Stena Line on Superfast VII
"Return "
5 star
Reviewed by Leeanne who travelled with Stena Line on Superfast VII
"Belfast Trip"
Excellent service
Reviewed by Geo who travelled with Stena Line on Superfast VII
"Sorry I had to cancel due to emergency "
I wish to compliment you staff for understanding and helpfulness at Stena Line. Although I had booked with Direct Ferries I was received with consideration and courtesy by Stena Line. My journey was cancelled and a refund is in prices. I am. Very grateful for the consideration I received. Yes, I would recommend Stena Line again for having received such understanding.
Reviewed by Kathleen who travelled with Stena Line on Superfast VII
"Making changes"
The journeys between Cairnryan and Belfast were comfortable, and I was very pleased that I had good access to the internet and was able to work on my laptop. Foot passengers should know that the walk from the terminal (at either end) to board the ship is a long one. I needed to change the day of my return journey, and there was no charge for doing this. However, when I tried to make this change using the Direct Ferries website it was impossible to remain as a single foot passenger; the site insisted that there were two people travelling. When I made the change using the Sten Line website there was no difficulty at all.
Reviewed by Clive who travelled with Stena Line on Superfast VII
"Top class ferry"
Everything was really good from start to finish
Reviewed by who travelled with Stena Line on Superfast VII
"Cairnryan / Belfast trip"
Was fine
Reviewed by who travelled with Stena Line on Superfast VII
"Travel Stena Plus if possible "
The journey on both legs of the was delightful. We traveled using Stena Plus lounge. This gave a quiet and relaxed atmosphere. But our booking experience with Direct Ferries was very poor. I could not amend my booking and finally resorted to ringing Stena to make the changes. My advice is to book your journey with Stena Ferries NOT Direct Ferries
Reviewed by Paul who travelled with Stena Line on Superfast VII
"Great Service"
Recently travelled from Cairnryan to Belfast. Decided to change sailing date to one day earlier. This was arranged quickly and without fuss. Well done.
Reviewed by who travelled with Stena Line on Superfast VII
"Very comfortable "
Facilities are excellent and general seating is very comfortable overall a pleasant journey
Reviewed by Joshua who travelled with Stena Line on Superfast VII
"Happy"
Can't speak highly enough of the Staff. Very very helpful at all times and nothing was too much trouble. I was a little late getting ther for 07.30 and they sorted me out no problem. Outstanding
Reviewed by Steven Ellwood who travelled with Stena Line on Superfast VII
"Leisure crossing"
Review
Reviewed by Derek who travelled with Stena Line on Superfast VII
"discriminate "
Why the toilet door showed only English and Chinese version but not German/FRENCH/Japanese . message is only toilet paper to be flushed down the toolet.
Reviewed by Chen who travelled with Stena Line on Superfast VII
"Belfast to cairnryan"
Super ship
Reviewed by Gillian who travelled with Stena Line on Superfast VII
"Hoilday "
Stena Adventurer is very clean, staff very pleasant, getting on and off was very efficient, enjoyed the food. Would use again, and never P&O after what they did to there STAFF
Reviewed by Warren who travelled with Stena Line on Superfast VII
"Great Crossing"
The ships was very prompt. The services on board were quite good and the staff both helpful and friendly. The ship was fairly clean. I did use the cafe and the coffee was good. The crossing was very smooth and I would certainlyt ravel with Stena Line again.
Reviewed by Caroline who travelled with Stena Line on Superfast VII
"The stenaline experience "
Friend staff, kept passengers updated.
Reviewed by Felistas who travelled with Stena Line on Superfast VII
"getaway "
excellent ship and crew
Reviewed by Terry who travelled with Stena Line on Superfast VII
"Terrible service direct ferries "
Never again
Reviewed by James who travelled with Stena Line on Superfast VII
"Relaxing travel"
I am always blown away by the cleanliness, the hard work of the staff. the comfort, the polite and helpful staff. My son and I travelled to Scotland and treated ourselves to the Hygge lounge. It’s peaceful and comfortable and great value. The food is lovely too but the staff really make it. I love travelling on Stenal Line..
Reviewed by Christine who travelled with Stena Line on Superfast VII
"Boat was fantastic"
The boat was clean and the people was very friendly
Reviewed by George who travelled with Stena Line on Superfast VII
"Amazing trip"
We had an amazing experience and the kids had a blast
Reviewed by David who travelled with Stena Line on Superfast VII
"People don’t listen to what there’r told! "
Very good trip, just wish people would listen to t staff, like don’t go near t stair ways until u told & don’t start ur engine until your told too! These things need to be addressed by staff!
Reviewed by Jim who travelled with Stena Line on Superfast VII
"Cairnryan to Belfast return"
A great crossing on a friendly and comfortable boat. We would recommend to everyone
Reviewed by who travelled with Stena Line on Superfast VII
"Amazing experience from start to finish!!"
I had the most fantastic experience with staff in the call center at Stenaline. I want to personally thank Jackie & Hailey in the call center both of your professionalism but most of all the kindness you both showed me was amazing!! Stenaline both employees in call center are a credit to your company and you should be very proud of them!! I’d also like to thank Yvonne at customer service desk on board the ferry, exceptional customer service went above & beyond for me was honestly a breath of fresh air to receive this level of customer service I’m blown away and credit where it’s due employees to be proud of Stenaline they provided a human touch that seems to be missing in this day & age.
Reviewed by who travelled with Stena Line on Superfast VII
"Organised and easy trip across "
Getting on and off the ferry was very organized and easy, the only issue we had was one disabled toilet which unfortunately was frequency used by non disabled people so meant limited toilet access for people with disabilities.
Reviewed by who travelled with Stena Line on Superfast VII
"Functional & efficient"
A 2 hour 30 minute scheduled crossing, departing & arriving on time, with a speedy disembarkation inside 12 minutes despite being in the bowels of the ship and therefore (very nearly) last off. The ship was clean, the shop well stocked, the food looked good and the staff were both polite and efficient.
Reviewed by Christopher who travelled with Stena Line on Superfast VII
"Great Day Trip to Belfast"
Enjoyed a fabulous day yesterday. We took the Stena ferry from Cairnryan to Belfast. Both sailings were on time and they sent me text reminders before. Lovely tasty breakfast and evening meal on the ferry. I would recommend to my friends. 😀
Reviewed by Fay who travelled with Stena Line on Superfast VII
"Good day out"
Took my son to Ireland for the day. The journey was extremely enjoyable the ferry was clean and tidy and all the crew were very happy and polite, and would help or direct you too what you needed. Will use this ferry service again and would recommend to anyone travelling to Ireland. On Stena Line.
Reviewed by David who travelled with Stena Line on Superfast VII
"Do not book with Direct Ferries"
Unfortunately we cannot review the ferry as we needed to cancel our trip due to illness. Do not book with Direct Ferries, book Direct with the ferry. DF does not accept incoming calls, so there's no human interaction. We had booked the tickets that morning, but the children became ill later in the day, we couldn't even change the booking. DF not interested in our predicament.Money lost. Holiday spoilt. Thank you Direct Ferries.ng,
Reviewed by Angela who travelled with Stena Line on Superfast VII
"Pleasantly surprised "
Such a wonderful experience! First timer here on this vessel and excited to do it again. Thanks again for comfort and the amenities.
Reviewed by Colleen who travelled with Stena Line on Superfast VII
"Great crossing"
As usual Stena Line delivered a good service. Look forward to the next crossing.
Reviewed by Leon who travelled with Stena Line on Superfast VII
"Cleanliness "
The boat was so clean food was rubbish all I wanted was a sandwich but they only had egg yak but everything else was very nice
Reviewed by Stephen who travelled with Stena Line on Superfast VII
"Lovely sailing experience"
Recently used Stenaline to sail from Belfast to Cairnryan. Weather was glorious both ways which added to the journey. We found all the staff to be cheerful and very helpful both in the loading bay and in the lounge. We did book the Stands Plus lounge and it was well worth the money. Very comfortable and quiet with an added bonus of free snacks and drinks. Would certainly recommend this to anyone who wanted a comfortable journey.
Reviewed by Derek who travelled with Stena Line on Superfast VII
"Smooth easy trip "
Booking on line and checking in was very easy and trouble free. The ferry trip was great with no issues.
Reviewed by Fiona who travelled with Stena Line on Superfast VII
"On time and efficient"
I sailed twice in a week with my motorcycle and was impressed by the efficiency of the whole experience. I also booked the Hygge lounge which was well worth the extra. The only issues I found were that some people insisted on walkingtheir dogs on the deck despite the repeated announcements that this was not allowed . Also it would be useful o have lounge tickets checked to prevent crashers and overcrowding on busy crossings.
Reviewed by Steve who travelled with Stena Line on Superfast VII
"Spot on"
Miles better than P&O worth the extra few quid.
Reviewed by Roy who travelled with Stena Line on Superfast VII
"Overall reside of Stena Line"
Overall had a lovely experience. Will definitely be travelling again soon
Reviewed by Kirsty who travelled with Stena Line on Superfast VII
"Great ship"
A1 throughout. Excellent games room and cinema for kids and teenagers
Reviewed by Richard who travelled with Stena Line on Superfast VII
"Reason to body search on wife when others not or myself "
Hello sailings were good just on the return check in my wife was asked step out of car and body searched while I was not very strange didn't see it with other people. Why was this the case no reason was given
Reviewed by Kevin who travelled with Stena Line on Superfast VII
"Smooth Sailing "
Easy booking through Direct Ferry complete with scannable ticket. Checked in at both ends easily and quickly. We left our car at Cairnryan. Lots of parking available. Check you bag and it’s on the belt by the time you walk to the terminal. Beautiful ship. Almost like a cruise ship rather than a ferry. First time using the ferry and cannot be more satisfied with our journey.
Reviewed by Rodney who travelled with Stena Line on Superfast VII
"good service"
We recently did the crossing between Cairn Ryan and Belfast returning by the same route, Overall we were very pleased with the service and especially the staff and crew we encountered. We prepaid for breakfast on the outward journey and frankly it was a mistake The breakfast was old and tired (we ate it whilst waiting to depart the dock) and obviously left over from the previous journey. My advice would be to wait for an hour or so in order to have a fresher version other than that the ship was clean and confortable and the crew excellent personable and polite. We decidie to return early and was charge (apoligetically) another £53 Why so much? I assumed it was a busier time for the ferry but it was almost empty on the 11:30pm crossing nobody had any idea. I would use stena again tho as the only alternative was P&O and after the dover sacking and rehire scandal I will never use them
Reviewed by James who travelled with Stena Line on Superfast VII
"Stena line ferry"
Your review
Reviewed by Adeshina Idowu who travelled with Stena Line on Superfast VII
"great ..."
all went as stated. very good.
Reviewed by Meg who travelled with Stena Line on Superfast VII
"golf trip"
great
Reviewed by Cary who travelled with Stena Line on Superfast VII
"Excellent crossing"
Smooth check-in and on boarding, wide choice of food and drinks on board, enough space to sit during the crossing.
Reviewed by Josephina M who travelled with Stena Line on Superfast VII
"Trip to Ireland "
The staff were good at there jobs. The Stena lounge on Deck8 was excellent all staff very good on both crossings
Reviewed by Angus who travelled with Stena Line on Superfast VII
"Great journey, kids cinema is genius idea "
The complete opposite of Childhood ferry trips and so much easier, comfortable, less stressed than airports
Reviewed by Susan who travelled with Stena Line on Superfast VII
"Stena Line ferry "
Very good service and on time
Reviewed by who travelled with Stena Line on Superfast VII
"Excellent trip both ways"
Paid for Stella Plus and it was well worth it. Priority boarding and disembarking and food and drink on board. 👍 first time and was really impressed. 👏👏
Reviewed by Stuart who travelled with Stena Line on Superfast VII
"Day Trip"
Really happy with our trip on the Stenna Line would highly recommend upgrading to the lounge this made our trip more comfortable and relaxing and staff where 1st class.
Reviewed by Thomas who travelled with Stena Line on Superfast VII
"Belfast Cairnryan 23.7.2022"
Excell
Reviewed by Michael who travelled with Stena Line on Superfast VII
"Good communication under challenging circumstances"
Although our journey was delayed, for technical reasons, we were kept well informed and received the help we needed to deal with the delays.
Reviewed by Jane who travelled with Stena Line on Superfast VII
"Great crossing and food "
The food on board was lovely and big portions for the price, staff couldn’t be nicer and everything was so smooth.
Reviewed by Jennifer who travelled with Stena Line on Superfast VII
"Holiday trip "
The high standard of facilities on board the ferry coupled with courtesy and hospitality really helped to make our time in Northern Ireland very special.
Reviewed by James who travelled with Stena Line on Superfast VII
"THE BEST FERRY EVER"
This is one of the best ferries ever. I think you can call it a mini cruise. The staff are very friendly and the amenities are brilliant. Totally worth every single penny!
Reviewed by Mahalakshmi who travelled with Stena Line on Superfast VII
"Quick trip home "
Very pleasant experience. Went stena plus worth the extra!
Reviewed by Dympna who travelled with Stena Line on Superfast VII
"Very good trip"
Minor quibble but would have made such a difference if drinks available even from machine., in Hygge Lounge.
Reviewed by Jennifer who travelled with Stena Line on Superfast VII
" Confusion "
There needs to be a clear way of identifying where you have left your vehicle. We were among a small number of passengers who could not find their vehicle. This meant we were holding up a large section of the other vehicles.
Reviewed by who travelled with Stena Line on Superfast VII
"Great service"
Smooth sailing
Reviewed by who travelled with Stena Line on Superfast VII
"Belfast to cairnryan"
On our return journey with our car and caravan we had to reverse off the the ship once on due to there not being any room, then directed to the floor above. There was no room & we were placed on the forecastle which was outside the main ship. so
Reviewed by Alistair who travelled with Stena Line on Superfast VII
"Brilliant service "
Everything on time..motorbike strapped down by friendly team..shop well appointed..food good too
Reviewed by Stewart who travelled with Stena Line on Superfast VII
"Relaxing and smooth"
Both ships clean and plenty to keep you occupied on crossing, we travelled in the hygge lounge...comfortable reclined seats in a private lounge for those who don't want to sit in a restaurant or pub on the way over...staff were all pleasant and helped you with any concern you had. Would recommend Stena Line for this crossing.
Reviewed by Greg who travelled with Stena Line on Superfast VII
"Excellent but late."
I was impressed by the smart appearance of the staff so they were easy to identify. The facilities were very smart and have much improved over the years. There were ample seats available and we took advantage of the meal deal on board as we were travelling over the lunch hour. The quality of the food was surprisingly good. Our only complaint was that the boat was delayed both on our outward journey and on out return journeys. However overall we had a great experience with Stena.
Reviewed by Jeremy who travelled with Stena Line on Superfast VII
"Good experience "
Overall the experience was good.
Reviewed by Adela who travelled with Stena Line on Superfast VII
"Our nostalgic return to Belfast"
Very impressed with the ferry service. Much better than we remembered
Reviewed by who travelled with Stena Line on Superfast VII
"Pleasant ferry crossing to start Irish holiday."
We have often travelled by ferry to Belfast from Cairnryan and always enjoyed the crossing.
Reviewed by Matthew who travelled with Stena Line on Superfast VII
"Excellent trip"
We had two very smooth crossings, even the weather was beautiful!
Reviewed by Jonathan who travelled with Stena Line on Superfast VII
"Excellent experience"
It was the first time I took such a big ferry and I was very excited but also a bit afraid. The experience was much cooler than everything I would have expected. The ferry was huge and had a lot of comfortable cafes and places on it. The staff was very friendly. I am looking forward to travelling a second time with Stena line.
Reviewed by Tabea Krucker who travelled with Stena Line on Superfast VII
"Excellent "
Trouble free, comfortable and very pleasant journey.
Reviewed by Graeme who travelled with Stena Line on Superfast VII
"Cairnryan-Belfast "
Delayed departure outbound, txt info too late to be of any value. Delayed inbound, docking problem. Cars stored on a lower deck, very slow departure-no reason given for this
Reviewed by David who travelled with Stena Line on Superfast VII
"Ferry crossing "
Great crossing as always all 5 star
Reviewed by Alan who travelled with Stena Line on Superfast VII
"Excellent experience"
Admittedly were travelling at a quiet time of year but our sailings from Cairnyan and Belfast were both smooth and a very pleasant experience.
Reviewed by John who travelled with Stena Line on Superfast VII
"Not enough communication"
Return trip was delayed for over 4 hours despite being told it would be two. Notified of delay far to late as had entered Port if known earlier would have gone into Belfast. We had a 6 year old with us and 4 hours extra makes life very stressful for them and us
Reviewed by Colin who travelled with Stena Line on Superfast VII
"Experience "
Great experience on board . Great facilities and great for the kids . All staff very friendly and happy to help . Very clean and very organised ,would highly recommend 5star . Well done
Reviewed by Joseph who travelled with Stena Line on Superfast VII
"Very good!"
Staff were very friendly throughout the whole experience, ship was very clean and had lots to do! Covid guidance was followed and we were very comfortable and safe.
Reviewed by Siobhan who travelled with Stena Line on Superfast VII
"First trip for a while..."
My only real gripe is that the prices for a return crossing have increased dramatically. My colleague had a return flight into Belfast for £60 via liverpool and in future if prices remain high I may need to reconsider my travel options and send my business items via carrier to a customer and then fly in. If I had took this option this trip travel would have been around £100 less even including a hire car.
Reviewed by Paul who travelled with Stena Line on Superfast VII
"Belfast Dock"
I was coming to the port from the NW and was pleasantly surprised at how easy it is of access. It is efficiently run without any fuss. I would have no hesitation using this route again.
Reviewed by John who travelled with Stena Line on Superfast VII
"A quick family trip "
The service on the cairnryan to Belfast was very good all was on time facilities at the port where good clean and fresh The ship was loaded very quickly . On board staff where very helpful when needed but not in your face. Overall very good.
Reviewed by Andrew who travelled with Stena Line on Superfast VII
"Great service "
Great service friendly staff . Excellent 👍
Reviewed by Neil who travelled with Stena Line on Superfast VII
"Belfast trip"
Very comfortable sailing ,quick check in sailings on time
Reviewed by Elizabeth who travelled with Stena Line on Superfast VII
"Too many people in the cafe NOT wearing masks.."
I am a carer. I do not want to infect the people I care for. The cafe on the 11.30 crossing from Belfast to Cairnryn (Stena Line)was not safe. Due to bad weather was unable to go ondeck to be sure of safety. 50% of people inthe cafe were not wearing masks and the cafe was crowded…Two hours confined with them. Now feel unsafe to take up caring for frail relative… will have to arrange further cover before returning to caring duites. Many thanks Stena line - please get your act together!
Reviewed by who travelled with Stena Line on Superfast VII
"Good experience "
A very pleasant experience & far more enjoyable than flying across the Irish Sea.
Reviewed by David Lynn. who travelled with Stena Line on Superfast VII
"Return journey "
Everything was fine except there was a mix up with the times of our return journey. We had on our ticket 11:30 crossing but it was registered as 15:30 and Stenaline said we probably couldn’t get on. We did manage to get on the 11:30 but after a bit of an anxious wait to see if they could fit us on.
Reviewed by Graham who travelled with Stena Line on Superfast VII
"Great way to travel to Ireland "
Had a fantastic experience sailing with Stena Line. The only downside for us that we have to travel so far to the port. Apart from that the staff were brilliant, good choice of things to do while your passing the time, and I would love to sail with them again
Reviewed by Caroline who travelled with Stena Line on Superfast VII
"A good passage "
Well organised boarding, small extra charge to access posh cabin at the top well worth it esp priority boarding, crew polite, well informed and helpful, accommodation clean even the gents toilets which is unusual, buffet food good standard and value. Well done I will use stem a again.
Reviewed by Robert who travelled with Stena Line on Superfast VII
"Smooth sailing"
Everything went to plan. Very smooth journey with everything well signposted and easy to figure out. All the staff we dealt with were friendly and helpful. Paid to use the steena plus lounge. Would usually recommend it, however the level of noise from mobile phones left it very difficult to relax. Realised the rest of the boat was fairly quiet and would have been less noisy if we’d sat anywhere else.
Reviewed by Neil who travelled with Stena Line on Superfast VII
"Quick and Easy"
We travelled Cairnryan to Belfast and back. Boarding was quick and professional. Facilities on board excellent. Had booked the Stena Plus lounge and it was definitely worth it. I just wish Cairnryan was a little closer to the M6
Reviewed by Janet who travelled with Stena Line on Superfast VII
"Book direct with stena it's cheaper "
I should have checked this out but the website is clunky and there was no answer to questions I sent in an email until after the sailing. When I did make an amendment it took a couple of days for the email to come through. This led to me assuming a change had been made (it hadn't been) so I had to book and extra sailing with Stena direct which at least was cheaper.
Reviewed by Jonathan who travelled with Stena Line on Superfast VII
"Better "
Was pity good journey WiFi needs to be better
Reviewed by Ryan who travelled with Stena Line on Superfast VII
"Excellent service "
I can only describe my recent experience with Direct Ferries as "excellent " The booking process was simple and straightforward. From my arrival at Stenna port Belfast staff were friendly and helpful. Price was very keen!! Would definitely recommend Direct Ferries and will book my next trip with them.
Reviewed by Ronster who travelled with Stena Line on Superfast VII
"Perfect service"
From booking to sailing, couldn’t ask for more. I arrived much earlier at Cairnryan than I expected, & was rebooked on an earlier sailing without hassle. Ship was stable in quite rough weather - so much better than my last crossing though admittedly that was 30 years ago!
Reviewed by Lorraine who travelled with Stena Line on Superfast VII
"Totally recommend "
Sailing great, food fab, nordic spa and Heather as a beautician... Amazing!!
Reviewed by Veronica who travelled with Stena Line on Superfast VII
"Loading concerns "
Having arrived at check in within plenty of time we were directed on board but were placed in the bowels of the ship in deck 2. The lift to travel up to deck 7 or 8 was in constant use taking only 2 people at a time. The climb up all of the stairs was exhausting for two people over 65 so more considerate placing of vehicles would be appreciated. We did after all stipulate our age on the booking form. Same thing happened to us on the return Cairnryan to Belfast trip!
Reviewed by David who travelled with Stena Line on Superfast VII
"Complaint"
Due to the current situation, we didn't make the trip. Despite the message on your website, stating that you are prioritising sailings that are due to take place within 72 hours and dispite me contacting you on four occasions (23/03; 31/03; 01/04 & 03/04) Nobody has contacted me.
Reviewed by Mark who travelled with Stena Line on Superfast VII
"Lack of response"
We tried 3 times to contact you via email to discuss rearranging our booking due to coronavirus travel restrictions. The phone lines were switched off and we could not amend the booking online because we were taking a dog. Hence we have not travelled with you and have lost £350. Any comments would be very welcome.
Reviewed by Philip who travelled with Stena Line on Superfast VII
"Difficulty in ammending booking"
I made the outward journey of this critical business trip prior to the government announcement on Monday evening 23rd March. My plans were re-aligned and I tried to bring forward my return to the earliest possible ferry. I could not get through to either Direct Ferries or Stena. The phone messages stated that they were trying to deal with people travelling within a 72 hour window but there was no options to talk from that point on. I made a fresh booking at my cost to get back home safely. I have emailed the company but have had no response. The Stena Line company and staff however were absolutely on top of their game. Well controlled facilities and very obvious that safety of travellers was a priority. With no way of amending the ticket in what was an 'immediate' window of opportunity and well within the 72 hour critical period - disappointed to say the least.
Reviewed by Dennis who travelled with Stena Line on Superfast VII
"Quiet....."
Ferry pretty deserted due to virus, but crew/staff superb. Fish and chips decent too. Hope I’m around to try the trip again.
Reviewed by who travelled with Stena Line on Superfast VII
"Flexi difficulti"
The booking experience on your website was fine. However, Inhad booked a flex I ticket and needed to bring my sailing forward. Your website would not allow me to do that, nor would Stena’s. In the end to ensure a booking I had to visit the port office myself. Not good in the somewhat chaotic days. Nice boat though, good staff and lovely cabin.
Reviewed by Paul who travelled with Stena Line on Superfast VII
"Cairnryan to Belfast"
Took trip during Covid19 episode. Ship left on time both ways. Staff were courteous and cheery. They were cleaning the restaurant area continuously and the seating areas were tidy. We thought the price a bit expensive however having had to change return journey at short notice they did so with no charge due to the current situation. All in all happy with the trip.
Reviewed by Robert who travelled with Stena Line on Superfast VII
"Stenaline"
Had a very comfortable sailing yesterday from Belfast to Cairnryan. I would usecStenaline again.
Reviewed by Roslyn who travelled with Stena Line on Superfast VII
"Personal"
I had a lovely time on the Stena line from Belfast to Cairnryn today. We arrived a lot earlier than when we booked but were still agile to get on the Ferry with out any problem the trip went without any hitch and I could not fault Arena Line
Reviewed by Angela who travelled with Stena Line on Superfast VII
"Very Good"
Everything went smoothly from Check in to disembarking. Upgraded to premier , it was nice to have priority disembarking but the Stenna lounge is not much better than the barrista area which is extremely comfortable and included in standard price. Ship was a very high standard and staff were excellent.
Reviewed by John who travelled with Stena Line on Superfast VII
"No problems"
No problems for car travellers , the prices of food etc on board are excessive imo however for 2.5 hours travel its not a problem to not eat ! The facilities are very good whilst on board and the staff are very profesional in their work ethics , polite and informative .
Reviewed by Eric who travelled with Stena Line on Superfast VII
"Voyage to Belfast"
Very enjoyable trip good service and helpful at reception for bus and train times also fish and chip with mushy peas excellent nice smooth crossing shall look forward to next trip soon
Reviewed by Charles James who travelled with Stena Line on Superfast VII
"a really great service"
Growing up in the 1970's and 80's, I used to be on the Belfast to Scotland boats a number of times per year. The experience was very basic, the facilities were even worse, the staff weren't always helpful and the boats could be pretty unpleasant. Since then I have continued to use the service most years through to now when the service is just un-recognisable from those early days. The staff are great. The service is great, the facilities are great. It is now a really enjoyable experience every time I am on, rather than a means to an end. Congrats to the whole team and keep up the good work!
Reviewed by Roger who travelled with Stena Line on Superfast VII
"EVEN ION THE EDGE OF A STORM"
Despite the threat and symptoms of Storm Ciara, Stena Line staff were hospitable and helpful. The journey in the modern ferry design, both to and from Ireland was very comfortable. Loading and Unloading of vehicles took place with minimum fuss and all 'hands' appeared professional and effective. Will definitely travel by Stena Ferries again.
Reviewed by T F Barry who travelled with Stena Line on Superfast VII
"Good service, smooth crossing given the weather"
Wasn't a bad crossing to Belfast, on time, smooth sailing and generally happy looking staff considering the time in the morning. The journey back however wasn't great but not the fault of the ship or its crew. Thanks for your efforts, storm Ciara, but it wasn't likely to stop this particular vessel from reaching destination. Staff were great, sailing went well but delayed by an hour as it was a bit dicey getting in to port. Arrived back in one piece. Complimentary tea because of the delay which wasn't Stena's fault. Nice touch.
Reviewed by Pete who travelled with Stena Line on Superfast VII
"Top of the class"
This time travelling to Ireland I booked Stenna class. Fantastic experience. Really freindly crew who engaged with you and really do look after you. The choices on the menus where very good and of great value and very well presented. Very comfortable & relaxed areas to sit, eat, relax or sleep with an assortment of seating that was most pleasing. The end result is arriving at your destination fresh & ready for the task ahead. Stenna Class for me from now on.
Reviewed by James who travelled with Stena Line on Superfast VII
"Trip 30/1 - 3/2"
Good crossings both ways with cheerful and helpful staff. Only comment is on admin. I found it impossible to use Manage My Booking online to make an amendment by adding a pet for return journey - just wasn't able to do it. I then tried phoning but having chosen one of the options offered by the automated reply was left for several minutes with line just ringing and gave up. I emailed you explaining problem and asking for help - no reply. My son tried online later but didn't succeed either. Eventually he hit on the bright idea of ringing Stena direct. They answered promptly and made the change immediately for no charge.
Reviewed by Stephen who travelled with Stena Line on Superfast VII
"Great"
Wed a great trip from Belfast to Cairnryan. Food was good and we thought reasonable price. Staff were fantastic and helpful, everything was clean and plenty of space
Reviewed by Wayne who travelled with Stena Line on Superfast VII
"Delayed sailing because of bad weather"
We had a delayed sailing from Belfast to Cairnryan due to bad weather. Stena let us know that the 11.30am boat was cancelled by text message. We were ten booked on the 7.30pm boat and given free £10 vouchers for food and discount vouchers for future ferry travel. Considering the rough weather the passage was fairly smooth and the Stena Plus Lounge is pretty comfortable, except that I do not like some of the armchairs that tip right back and leave you with your legs dangling in the air! Can you change these.
Reviewed by Stella Maxwell who travelled with Stena Line on Superfast VII
"Enjoyble trip. Very satisfied with quality of service"
Outstanding quality and service. My trip to Scotland was an enjoyable experience and will definitely use Stena Lines again
Reviewed by Evangelos who travelled with Stena Line on Superfast VII
"Smooth"
Had to change ferry times although Stena was fully booked, direct ferries managed to change it for a low fee! Thank you. Ferries very good and equiped. Food: good quality but to expensive. Friendly staff.
Reviewed by Barbara who travelled with Stena Line on Superfast VII
"Christmas time trip"
Good service as always. On time, minimal waiting and comfortable accommodation on board. Pleasant staff. Thought it might be mega busy, as it was Christmas time but we found seats no problem.
Reviewed by Heather who travelled with Stena Line on Superfast VII
"Visit to belfast"
We travelled with our new puppy and was a little worried but we really didn't need to be they were really helpful we took on board and were all was really relaxed
Reviewed by June who travelled with Stena Line on Superfast VII
"Fast and convenient "
Travelled across from Belfast to Cairnryan with the dogs and my fiancé. Everything from check in to the crossing and services on board was fantastic. Would definitely recommend
Reviewed by Bernadette who travelled with Stena Line on Superfast VII
" Wet comfortable trip"
Staff made sure I got to see the football. Free coffee refills and great food at a very reasonable price. No hassles. Clean and tidy.
Reviewed by Raymond who travelled with Stena Line on Superfast VII
"Smooth sailing "
Booking online was easy to do. Sailing was smooth. Food was lovely, though pricey at around £24-£25 for 2 fish & chips and 2 teas (free refills on hot drinks). Sailings in both directions were late departing (about 20 mins), though not a problem - just an observation. Staff were friendly and efficient. Ship was very clean, with plenty of 3 pt sockets for phone charging.
Reviewed by Michael who travelled with Stena Line on Superfast VII
"Amazing "
I felt like I was on a cruise ship minus the cabins! Was disappointed I couldn't purchase something from the shop out of the Xmas catalogue . Was told they were out of stock
Reviewed by Geoff who travelled with Stena Line on Superfast VII
"Dog facilities"
We were travelling with our dog. We checked in and then parked in the queue waiting to board the ferry....the ideal time to toilet our dog as we had a wait of about 45 mins. There was no green space or dedicated area (as there is at Dover/Calais). The ‘dog’ area was a concrete pavement at the edge of a busy car park. There were other dog owners in the same position looking for a suitable pet friendly space...a few of whom had been to a Dig Show in Scotland at the weekend. Time for Stena to up their game and provide a dog space for family pets.
Reviewed by David who travelled with Stena Line on Superfast VII
"Round Trip"
All in this was a hassle free trip and the staff on board could have not been more friendly and accomadating.
Reviewed by Bruno who travelled with Stena Line on Superfast VII
"Delayed😬"
On a road trip in my camper van with my kids, ferry was delayed for over an hour which resulted in us trying to find our campsite in the dark. However the trip itself was pleasant with nice clean areas to sit and things to do for the kids. Food wasn’t great though and due to delay kids were hungry.
Reviewed by Nicola who travelled with Stena Line on Superfast VII
"Easy way to Northern Ireland"
First time I had used the crossing from Scotland to Northern Ireland. Beautiful drive, short crossing and direct into the centre of Belfast. I
Reviewed by Ian who travelled with Stena Line on Superfast VII
"Speedy serivice"
I have used this ferry from Cairnryan to Belfast on numerous occasions and always been pleased with the reception I get both ways. My only concern is the road to Cairnryan absolutely horrendous needs a motorway from m6 to Stranraer.
Reviewed by Keith who travelled with Stena Line on Superfast VII
"Perfect"
Everything was perfect
Reviewed by Jill who travelled with Stena Line on Superfast VII
"Great experience "
Ferry was very comfortable and clean. I had prepaid for meals which I would not do again as we were in the Stena Plus lounge and had to leave the lounge to go to the main kitchen to use our prepaid coupons.
Reviewed by Garry who travelled with Stena Line on Superfast VII
"Wonderful "
Everything was wonderful
Reviewed by Jill who travelled with Stena Line on Superfast VII
"Eat before you board"
Stena is the exclusive company for the crossing which is eyewateringly expensive. It was fast and the boats are immaculate. However my experience if the Taste restaurant would suggest you eat before boarding or bring your own food. Burgers of indeterminate origin that tasted dreadfyl, partially cooked oven chips. Not worth more than £2 but you will pay £10 to find that out
Reviewed by Frank who travelled with Stena Line on Superfast VII
"Flexi Ticket What does it do?"
I had paid for the Flexi Option and on this occasion I had to change my sailing because of a family bereavement and on arriving at the port I was charged £69.30 to change the sailing WHY? I was told that Sunday evening was a prime cost sailing . Did I had waste my money by paying for a Flexi Ticket? Don't think I shall be rushing back to Stena Line !!!!!!!!!!!!!!
Reviewed by Thomas who travelled with Stena Line on Superfast VII
"Fast,Efficient "
The sailing went without a hitch and the ferry was clean also the staff were friendly and helpful.The only problem was a 30 pound charge for changing your booking times we decided to stay an extra day hence the additional cost. also a few vegan options on the menu would be helpful even a choice of wraps.
Reviewed by Gary who travelled with Stena Line on Superfast VII
"Excellent "
A great service Cairnryan/Belfast/Cairnryan work faultless for business
Reviewed by Andrew who travelled with Stena Line on Superfast VII
"Ireland, here we come"
The crossing was well organised and driving on and off the ferry was very easy.
Reviewed by David who travelled with Stena Line on Superfast VII
"Relax"
Relax on the ferry, the staff very friendly and efficient. Restaurants to fill the gap which help when the journey on the other side is longer, bringing my car is convenient for me, especially when my travelling companion ( my dog ) relaxes on the back seat while the super short journey over is underway.
Reviewed by Joanne who travelled with Stena Line on Superfast VII
"GREAT SERVICE"
Enjoyed experience and ALL of the staff were very helpful . Unfortunately due to a blow out of a tyre on my car l missed my earlier sail .. ALL STAFF 1st class ...
Reviewed by JEAN MACDONALD who travelled with Stena Line on Superfast VII
"Gangways"
Everything was excellent except the extremely long walk for foot passengers to board and disembark. I'm nearly 70 with emphyzema and a bad leg. I only found out later that there was some kind of bus that could have helped.
Reviewed by Anthony who travelled with Stena Line on Superfast VII
"Poor quality on over-crowded boat"
The boat was grossly over-crowded with no sandwiches in the coffer bar nor in the waiting room
Reviewed by who travelled with Stena Line on Superfast VII
"Excellent"
The journey out of Cairnryan 11.30 Saturday was very busy with cues for all the food and for somewhere to sit. We ended up in the games room with a huge window that we could sit in and watch the gulls racing outside. The air con in there was lovely and other than a couple of extra bods in there occasionally we had the room to ourselves. With this in mind we bought a picnic and got there early for the journey back on the Sunday 15.30. We needn't of bothered - hardly anyone on. We grabbed seats by the window on the 8th deck and enjoyed the scenery.
Reviewed by Mark who travelled with Stena Line on Superfast VII
"Pleasant trip"
As a wheelchair user the accessibility to all the amenities was excellent. The staff both at the ports and on board were very helpful which helped make the sailing very enjoyable.
Reviewed by James who travelled with Stena Line on Superfast VII
"Great service"
Very friendly staff at each point of the journey. Great experience
Reviewed by Gabriele who travelled with Stena Line on Superfast VII
"Enjoyable ferry journey"
Very enjoyable ferry crossing. Pleasant staff and comfortable lounge. Arrived on time with speedy unloading. The stena plus lounge is worthwhile to enhance your ferry crossing.
Reviewed by Matthew who travelled with Stena Line on Superfast VII
"Prices "
Why is it that I paid 84 return in ferry to Belfast and it is only 27 for a walk on passenger
Reviewed by who travelled with Stena Line on Superfast VII
"COMPLAINT"
Return trip on 7 September 2019 was overwhelmed by a kiddies entertainment , and crowding without any prior notice
Reviewed by Aylmer Millen who travelled with Stena Line on Superfast VII
"Infrastructure"
I noted the lack of public transport from the terminal to either Stranraer or Glasgow. What are foot passengers meant to do.
Reviewed by Robert who travelled with Stena Line on Superfast VII
"My day trip"
Great! Everything went really well. The staff were excellent. Return journey made up the delay from the morning crossing. Thanks.
Reviewed by Robert who travelled with Stena Line on Superfast VII
"Premium fare"
My advice to travellers is not to book the Premium fare rate including 'speedy boarding/ disembarkation'. Last night we waited in a queue of cars to get off the ferry at Cairnryan while they offloaded the lorries first, meaning that we were behind queues of lorries on the road home. The only purpose of speedy disembarkation is to get you ahead of the heavy loads and that failed miserably.
Reviewed by James who travelled with Stena Line on Superfast VII
"ThankYou "
All Your staff were marvellous. Our journey to Belfast was to collect our son’s puppy then return on the next ferry back to Cairnryan! Cairnryan officers gave us premium to disembark quickly so that we had time to get the pup in the Belfast carpark for which we were very grateful, then made it back in time to the ferry! A very smooth operation, ThankYou again! Rosie & Stephen.
Reviewed by Stephen who travelled with Stena Line on Superfast VII
"My Journey"
I had a fantastic trip over to Scotland and Cumbria, the sailing both ways went of seamlessly with out any problems. The staff and cre were very friendly and helpful.
Reviewed by Daniel who travelled with Stena Line on Superfast VII
"Stena Line Travel"
Due to a permanent move from England to Northern Ireland, I used the Stena Line car ferry from Cairnryan to Belfast. The process was very efficient during the loading and unloading stages. The vessel was comfortable and the staff friendly and helpful. The timing was prompt and voyage was smooth. I would recommend this company without hesitation.
Reviewed by Aidan who travelled with Stena Line on Superfast VII
"Beautiful ride "
The ride was beautiful. We do think we may have lost our camera on board though. I have a picture of it if you would like to see a pic. It is a small blue and black FujiFilm camera, Finepix XP140.
Reviewed by Jennifer who travelled with Stena Line on Superfast VII
"Great service"
Thank you to the stena line staff who helped my family and when we where running a bit behind schedule! They made sure we got on without any fuss - thank you
Reviewed by Richard who travelled with Stena Line on Superfast VII
"Great Smooth Trip"
Has great facilities for the short trip
Reviewed by Stephen who travelled with Stena Line on Superfast VII
"Very Happy"
Very straightforward from start to finish, found the check in staff and onboard staff very helpful and friendly
Reviewed by Kevin who travelled with Stena Line on Superfast VII
"Easy way to get to Scotland and back"
Quick and easy way to get across to Scotland and back. Lots on board to keep the kids entertained for the 2 hours and a good choice of food and drink.
Reviewed by who travelled with Stena Line on Superfast VII
"Great trip."
Just returned from a holiday in England. We travelled with Stena Line on the Superfast V11 and had a very comfortable journey. The ship, it's staff and the services on board were first class. Will definitely travel again with Stena Line.
Reviewed by Joybells who travelled with Stena Line on Superfast VII
"Travelling with Stena Line"
Ferry was on time and the service was very good.
Reviewed by Gerard who travelled with Stena Line on Superfast VII
"Staff Great"
Although the staff are very good in fact great the facilities at the terminals leave a lot to be desired !!!!!! The major down side for me is you pay extra for premium plus ie the first class lounge and it has noisy kid running around and really bad mannered people talking on face time and really loud on the phone THIS soul be a mobile phone area free !!!! And no children !!!! The free drinks and nibbles were OK and the seating comfy. One major down side to dealing with STENA LINE is like all companies now when dealing on the net THE NUMBER OF E MAILS SENT TO YOU WITH MARKETING AND UPGRADES ANFD ASKING YPOU HOW WAS YOUR TRIP IF ANYTHING THIS IS THE ONE THING THATY PUTS ME OFF PURCHASING FROM THIS COMPANY AGAIN.
Reviewed by Martin who travelled with Stena Line on Superfast VII
"Lovely crossing "
Great crossing and friendly staff
Reviewed by Mark who travelled with Stena Line on Superfast VII
"Book direct! "
Booked in a dog for the ferry, turns up and the customs says that you don't have a kennel booked, therefor had to leave my windows open in a boat full of strangers
Reviewed by Luke who travelled with Stena Line on Superfast VII
"comfy trip"
My family and I were very pleasantly surprised with how nicely and comfortably refurbished the ferry was. There were lots of different lounges to hang out in, food was reasonably good, toilets were nice. I used the spa for a massage on the way to Belfast and used it again on way back to Cairnryan for a massage and use of the sauna and jaccuzi. I was very impressed with the value of the spa rates and the quality of both massages from each of the 2 masseurs. We would definitely travel with Direct Ferries/Stena again.
Reviewed by Suzanne who travelled with Stena Line on Superfast VII
"Problem with car."
Really sorry im to late with the car i loss my ferry....and no refundable .This is 180 pounds i lost them... spoke with customer service no compensation. I ask them to make some promotion for next ferry ticket... they said forget. Need bridge...to Ireland and after that low price with compensation. They have to think forward to the customers...not only for money. Thanks
Reviewed by Evgeni who travelled with Stena Line on Superfast VII
"Day trip"
£63 for a foot passenger return trip was fairly reasonable, only black mark on the ship is the extortionate food prices, on what planet is £5.40 for a roll/bap with sausages justified? Half of that price at most, Rather starve than pay that,
Reviewed by Darren who travelled with Stena Line on Superfast VII
"Loch Ryan to Belfast."
Friendly, helpful staff. Free refills on tea and coffee are a nice touch.
Reviewed by Peter who travelled with Stena Line on Superfast VII
"Noisy and disruptive "
During the whole journey. There were groups of kids and individual kids running up and down the corridors and shops. This was despite announcements being made for for parents and group leaders to control them. Very disturbing. Was looking forward to a peaceful journey but it was quite the opposite.
Reviewed by Syed who travelled with Stena Line on Superfast VII
"Poor service "
I am Still awaiting contact from direct ferries - very poor service
Reviewed by Brendan who travelled with Stena Line on Superfast VII
"Fresh fish and chips (whatever)"
Caught the late night Belfast to cairnryan on Saturday night Thought the fish and chips was a safe bet The fish must have been cooked on Wednesday at least Dried out and in edible
Reviewed by Derek who travelled with Stena Line on Superfast VII
"Really great experience"
We travelled on late evening crossings between Cairnryan and Belfast. Arrival was fast, efficient and simple, with friendly and helpful staff. The ferry itself we really enjoyed, with plenty of chairs and space to relax and rest and the free cinema for my children. We would absolutely repeat this experience.
Reviewed by Kirsty who travelled with Stena Line on Superfast VII
"Peasant journey"
Stena made our trip to NI very much part of the holiday. The lounge facility is very good value since you get away before the lorries block the roads. The facilities are similar to airport business lounges with good drinks and snacks. A Menu for meals is also an option. Compared to P&O this is a much more pleasant experience with lots of good seats and room to move around within the lounge even with its own toilets. Full marks for managing the vehicles so all in all a great trip.
Reviewed by Donald Cameron who travelled with Stena Line on Superfast VII
"Rubbish Wifi"
Absolutely disgusted that you have to pay for wifi and it was rubbish. Also one of the first on and had to wait nearly 30 mins to get off. Every thing vastly overpriced
Reviewed by Graham who travelled with Stena Line on Superfast VII
"Efficient service and crossing"
Both journeys were very efficient. Food was very good and bonus of free refills on hot drinks. Would definitely use this service again.
Reviewed by Michael who travelled with Stena Line on Superfast VII
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