Operated by Stena Line on the Harwich Hook of Holland route
The Stena Britannica is 1 of the 2 largest superferries in the world and sister ship to the Stena Hollandica. Launched in 2010, the Stena Britannica's modern onboard facilities include 2 restaurants, 3 bars, a coffee bar, an onboard shop, an internet room and even a cinema.
There's a range of high quality cabins onboard the Stena Britannica, all with en-suite facilities, towels and shower gel. Each cabin also features high quality mattresses so you'll enjoy a great night's sleep. For reserved seating, upgrade to the Stena Plus Lounge where you'll find a wide choice of seats for you to relax in as well as complimentary hot and cold beverages, a choice of newspapers.
Choose from a variety of places to eat and drink onboard during your crossing and menus to suit all at the Taste restaurant or Metropolitan á la carte restaurant. There's a range of bars too including Riva bar, Taste wine bar, Sundeck bar (weather dependant)and the Barista coffee bar.
There's plenty of bargains to be had in the Stena shop with a range of gifts, jewellery and fragrances - all cheaper than the high street on offer.
The Stena Britannica also includes a Bureau de Change, the C-View lounge, a Gaming area, free WiFi throughout the ship, a cinema, a news room/magazine lounge and an internet room.
The Stena Britannica onboard ferry entertainment aims to keep kids and teenagers entertained with fun activities, while at the same time letting adults relax on their ferry journey. There's a children's area with toys and games and a teenager area with video games.
The Stena Britannica is wheelchair friendly and features specially adapted cabins and lifts to all decks.
Please Note: Whilst we have taken great care in making our Stena Britannica guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.
81% of our customers recommended this ship
"Stena line"
Ferry
Reviewed by Babatunde who travelled with Stena Line on Stena Britannica
"Facilities are fine, information lacking"
There is insufficient information regarding the time of opening the terminus and then the timing through to boarding the ship. There is no information to allow planning of snacks, toilet breaks etc. we waited outside the gates until 6:30 (OK,but it would have been nice to know) and after checking in we moved to another barrier where we waited over an hour until allowed to board the vessel (not acceptable to not know the duration - could not leave the car for fear of blocking the queu behind.). Inside the ferry all was fine. There was then no information regarding the time that the wake up call would be given. At 5:30 am (one hour before disembarkation) the wake up call came. We visited the cafeteria for a quick coffee and a bun, but were then called to the car deck 4 just a few minutes after the call saying last breakfasts were being served, only to carry the coffee down the stairs to the car, where we waited another hour before leaving the vessel. It is apparent that there is insufficient information given here to enable planning for embarkation and disembarkation by passengers. Finally the plan of the ship was A5 size and the text was illegible. The plans are in A4 and those useful on the Gothenburg Kiel leg. All in all the Harwich / Hook of Holland service is considerably poor versus the Gothenburg-skirl service
Reviewed by Peter who travelled with Stena Line on Stena Britannica
"Very comfortable"
Convenient, easy and very comfortable
Reviewed by Gitte who travelled with Stena Line on Stena Britannica
"Super trip"
What a superb experience. Will travel with Stena again soon. l
Reviewed by Peter who travelled with Stena Line on Stena Britannica
"Hook ..............................................................................................."
The Taste resteraunt is very school dinners and expensive at that, on my trip the Barrista Bar staff were gloomy and very often absent. Couls do with a newsagent type stall.
Reviewed by Patrick who travelled with Stena Line on Stena Britannica
"Professional and comfortable service"
Staff very professional and facilities comfortable. I took a night ferry, the weather was windy so we arrived an hour late. This wasnt a,problem but having woken early for breakfast i was peeved to find the restaurant wasnt open for an hour due to the late arrival. I might have missed an announcement but the notice on the restaurant hadnt been changed to inform passengers.
Reviewed by Fay who travelled with Stena Line on Stena Britannica
"Relaxing Travel"
The crossing Harwich / Hook of Holland was perfect both ways clean and comfortable cabin. Smooth and efficient loading and departure.Staff helpful and polite.
Reviewed by Robert who travelled with Stena Line on Stena Britannica
"Pet travel"
This is the first time I have travelled by ferry in about 40 years! We travelled from Turkey to Amsterdam by plane. Stayed 2 days to visit the beautiful city. Took the ferry from Hook of Holland to Harwich as a way of getting our dogs back to Uk. Had a pet friendly cabin and was walk on passengers. Was a very easy, stress free experience. Would definitely do it again and would recommend to others too.
Reviewed by Gerald & Donna who travelled with Stena Line on Stena Britannica
"Experience on travelling with Stena Line Ferries"
Needs urgent updating/upgrading. Going out and coming back the Duty Free Shop was very under stocked. Normal seating very uncomfortable.
Reviewed by Belinda Davies who travelled with Stena Line on Stena Britannica
"Travel"
Unfortunatly my car broked so i could not leave from Harwich. And lost the Ferry trip...
Reviewed by Rastelli Vittorio who travelled with Stena Line on Stena Britannica
"Effortless and friendl"
Trip both ways was relaxing, really good cabin meant a very sound sleep. All staff completely courteous and pleasant.
Reviewed by Laurence who travelled with Stena Line on Stena Britannica
"Not providing full information in websites "
I have plans to travel from Holland to France in ferry I have found the good deal and booked both my ferry! When I checked with their rolls they didn’t tell me my wife can’t enter UK because of brexit when we we went for boarding they didn’t allow my wife for board in! We missed the ferry and travel to France and disappointed holiday
Reviewed by Sarajudin who travelled with Stena Line on Stena Britannica
"Most enjoyable."
From booking to disembarking, was a breeeze. The staff were helpful, professional and friendly The ship has entertainment everywhere from big screen Tvs to an actual cinema room
Reviewed by Andrew who travelled with Stena Line on Stena Britannica
"Stena Line provides excellent service"
I have travelled 9 times with Stena Line this year: Harwich-Hook of Holland 2 round trips; Fishguard to Rosslare 1 round trip and 1 trip from Bilbao to Portsmouth. Each trip has been impecable
Reviewed by David who travelled with Stena Line on Stena Britannica
"Very good "
Very good
Reviewed by Antanas who travelled with Stena Line on Stena Britannica
"Hook of Holland trip home"
First time travelling on this route with motorhome. Very easy, great service from checking in to desembarking. Cannot really comment on quality of carering for us, however everyone using the service seemed happy. Tea/coffee was great but not cheap.
Reviewed by Jeanne who travelled with Stena Line on Stena Britannica
"Excellent "
The best ferry crossing I've ever been on
Reviewed by Petra who travelled with Stena Line on Stena Britannica
"Rather Good"
Stena and the Hollandica and Britannica made the 7 hour crossing much less of a chore than I was expecting. Always somewhere to sit, the food was of good quality and reasonable price given the captive audience and embarking and disembarking were a breeze, well done Stena... I will be back!
Reviewed by Andrew who travelled with Stena Line on Stena Britannica
"Hoek van Holland crossing "
Excellent service
Reviewed by Ulrich who travelled with Stena Line on Stena Britannica
"Best Ferry!"
we had a pleasant trip
Reviewed by Vytautas who travelled with Stena Line on Stena Britannica
"Ferry great, beds not!"
The crossing was great, very smooth Only negatives our cabin was not clean, the bathroom wasn't clean, pubic hair all over the shower! The mattresses where okish, but the pillows... oh jaysus, was like sleeping on concrete blocks! Overall the ferry was good except the cabin, which we paid a lot for!
Reviewed by Lisa who travelled with Stena Line on Stena Britannica
"Great ship but hands off approach to check in at the Hook of Holland "
Excellent ship, marred only by being 30 minutes late and very poorly handled queuing prior to check in. No Stena staff managing the 4 lane car queue with one check in gate open and no clear instructions
Reviewed by Chris who travelled with Stena Line on Stena Britannica
"Stena "
Stena
Reviewed by Burim who travelled with Stena Line on Stena Britannica
"Very good "
Pleasant and relaxing experience, almost a micro cruise.
Reviewed by Stephen who travelled with Stena Line on Stena Britannica
"Hoek Van Holland to Harwich "
Booked with ease a couple of days before travelling home, directferries had the booking with Free Wi-Fi ? No voucher num supplied This was the second booking I’ve used and there is No Wi-Fi
Reviewed by Brian who travelled with Stena Line on Stena Britannica
"Pleasant experience "
What I enjoy the most about the trip was the 2 berth standard cabin, it was very spacious, clean with 2 beds and private bathroom/shower. The ferry was also punctual, border control was fast and efficient. The few minus points: - Main course served on board was bland, accept for the cakes. We prepare food ourselves on the return trip. - It is a small ferry so you might be a bit sea sick
Reviewed by who travelled with Stena Line on Stena Britannica
"Very bad service "
They had engine problems and said it would be 45 minutes to fix took 2 hours with only one announcement Then late into port another hour 3 1/2 hours late missed last train with no help as no one there had to sleep on a bench and get 1 st train in the morning Not happy at all leaving complaints on there Webb site
Reviewed by David who travelled with Stena Line on Stena Britannica
"Efficient"
I'm diabetic and needed to get something in the middle of the night, but the help desk was empty. Luckily for me and another diabetic who had the same problem there were some packs of sugar for drinks, but no drinks! I had to eat white sugar. There should always be someone on the help desk.
Reviewed by Chris who travelled with Stena Line on Stena Britannica
"Perfect"
Everything perfectly
Reviewed by Artur who travelled with Stena Line on Stena Britannica
"European Road Trip "
Our trip started and finished by sailing on the Stena ferry, Harwich to Hook of Holland and back. The Stena experience was excellent and a lot cheaper than our other options. We will definitely be travelling that route again.
Reviewed by Richard who travelled with Stena Line on Stena Britannica
"Thank you"
5/5
Reviewed by Iwona who travelled with Stena Line on Stena Britannica
"Good trip"
All round excellent trip but the quality of the breakfast was not there this time , taste wise, bit disappointing but can live with it.
Reviewed by Anthony who travelled with Stena Line on Stena Britannica
"Hoek De Holland & Back"
Great price for return trip. Excellent refreshments & dining. Very clean facilities.
Reviewed by Peter who travelled with Stena Line on Stena Britannica
"Very good"
Very good rooms, slept well and food was good
Reviewed by who travelled with Stena Line on Stena Britannica
"Relaxing trip"
I enjoy my travels with you. I always book a cabin to be able to sleep and a place to leave my things when having a wander. One of the suggestions I have is to show UK time and European time on board. As most of our time pieces are WiFi controlled, you are never sure when they’ve adjusted. Another would be to have free drinking water available. I took some with me, but could only find bottles in the restaurant, which I found rather expensive and most of the food was fatty food. I still like travelling with Stena, will just be better prepared next time.
Reviewed by Cathy who travelled with Stena Line on Stena Britannica
"Mix up"
I booked my trip on 14sept and day before traveling discover your system had booked me the wrong way,, from Holland to Harwich instead it should of been Harwich to Holland,, I incurred an extra 50 pounds charge and was extremely lucky to get a seat through Stena line,, I will of course be phoning you to ask for a refund,,, p hallam
Reviewed by Peter who travelled with Stena Line on Stena Britannica
"Everything just fine"
Good experience & well informed booking information.
Reviewed by Michael who travelled with Stena Line on Stena Britannica
"Enjoyable "
Loved the Ferry. Big and spacious . Very comfortable seating . Duty free shop well stocked . Food was good .a 100 times better than sitting in an airplane and no fuss no muss loading the cars on or off . Would recommend this mode of travel if you have time to sit and enjoy the ride.
Reviewed by Trish who travelled with Stena Line on Stena Britannica
"Never again. Direct ferries, not Stena who were helpful"
Worst company I have ever had the misfortune to deal with. No customer service, now no telephone service at all. Message on answering machine says free to change on website, but charged 75.00 anyway to change sailing due to coved. Now can’t make return boat and can’t contact by phone so lost money. Terrible experience all round.
Reviewed by Stephen who travelled with Stena Line on Stena Britannica
"Very professional company."
Very easy driving on and off the ferry. Impeccably clean ferry with great facilities. Friendly staff and great duty free shops. Toilets clean but the Dyson hand dryer looked very grubby. Great price on our midweek sailing with the camper van. Overall very pleased.
Reviewed by Peter who travelled with Stena Line on Stena Britannica
"Very pleasant trip with Stena"
Very pleasant trip with Stena
Reviewed by Christopher who travelled with Stena Line on Stena Britannica
"Administration "
Direct Ferries are an absolute disgrace to the travel industry, gives the impression that the operations are run from someone's front room. Conveniently unavailable during any crisis, will never be used again by myself or anyone I know who wants to visit Europe. Can't fault Stenna line, they undid the mess made by Direct Ferries and didn't sting me for more money. At one stage Direct Line wanted £170 administrative fees !!!
Reviewed by Edward who travelled with Stena Line on Stena Britannica
"Excellent service and comfort"
Very good way to cross river Holland. Very comfortable ship and staff very friendly and efficient.
Reviewed by Ian who travelled with Stena Line on Stena Britannica
"Ferry crossing to holland"
The trip was perfect. On board facilities excellent, cabins very clean and comfortable all in al a great trip.
Reviewed by Peter who travelled with Stena Line on Stena Britannica
"Excellent "
Cannot fault this trip I traveled with another ferry company last month and Stena were vastly superior. Everything was great from booking in food in restaurant cleanliness of cabins polite staff
Reviewed by Vic Spain who travelled with Stena Line on Stena Britannica
"Cabin was terrible "
Just had 2 weeks away neither my partner or myself got stung or bitten after a day in the cabin I had 16 bites my partner had 20
Reviewed by Peter who travelled with Stena Line on Stena Britannica
"Cabin "
Wet floors. No air con
Reviewed by Andrius who travelled with Stena Line on Stena Britannica
"Great service "
Great crossing (both night & day service)!
Reviewed by Paul who travelled with Stena Line on Stena Britannica
"I enjoyed the trip"
The trip was smooth, and very easy from start to finish. The staff at the coffee bar and the stena plus restaurant are abrupt and not very nice. Tv in the room made a loud noise the entire trip. We had a second cabin so it was not an issue for us. Bed sheets did not fully cover the mattress. Good gluten free options, great team at reception!
Reviewed by who travelled with Stena Line on Stena Britannica
"Nice ship!"
Seemed to be plenty of room on the car decks, however the off ramp was rather abrupt angle for low car and grounded very easily. Not enough room in the 'special' seating area, was all fully booked so couldn't access this. Other lounge seats were not the best for comfort, over a very long crossing and not enough choices other than to get a cabin (at a fairly high cost for a day crossing) if you want somewhere comfortable! Outbound journey left about 45 late but seemed to make up time, inbound was reasonably on time , but experienced long delays in unloading once in port. Not a lot to do onboard, unless you want to watch a movie for a couple of hours.
Reviewed by Ian who travelled with Stena Line on Stena Britannica
"Trip from Holland to UK"
Overall good, however it should be a nicer dog relief area with grass etc.
Reviewed by Clara Matilda who travelled with Stena Line on Stena Britannica
"Hello Stena"
Wonderful trip
Reviewed by who travelled with Stena Line on Stena Britannica
"Stena line"
Excellent service
Reviewed by Pawel who travelled with Stena Line on Stena Britannica
"The cabin room was not cleaned"
Very disappointed this time. I went in the cabin the bed was not tidy all messed up also the toilet was dirty.
Reviewed by Fatina who travelled with Stena Line on Stena Britannica
"Convenient and Comfortable trip"
We have travelled with Stena before on this route and again found it convenient and comfortable. The only issue we had was prior our trip when we were unable make a simple alteration to our booking online as described on the website. This led to a couple of weeks of uncertainty as to whether we would be able to travel as we were unable to speak to anyone directly.
Reviewed by who travelled with Stena Line on Stena Britannica
"Superb "
It was a pleasure again. All good as always. Thank You for your service and see you soon again
Reviewed by Hanna who travelled with Stena Line on Stena Britannica
"Very good experience"
Well organised, my daughter was over the moon. Thank you
Reviewed by Daniel who travelled with Stena Line on Stena Britannica
"Children"
On the first trip out everything was great, but on the return there were a few issues. The toilets were not kept as clean, despite being asked not to sleep on the sofas and benches people still did, staff were non smiling in the cafeteria and the restaurant was closed! We had booked the lounge which I believe is not available to children under 8 but we had a child in there who was screaming and yet no staff member said anything!
Reviewed by William who travelled with Stena Line on Stena Britannica
"Brilliant crossing "
We travelled from Harwich to Holland (and returned) as a party of seven. The efficiency of the whole operation was apparent and we thoroughly enjoyed this part of our journey. We will definitely do it again. We booked cabins to enjoy some quiet time and additional comfort when we were not exploring the boat or enjoying a meal or a game of cards. The only complaint was the walls etc of the cabin etc were pretty grim. Possibly bodily fluids or spilt found/drink unfortunately detracted from the enjoyment of the cabin in our return journey. The linen was perfectly clean but it’s a shame they seem to neglect the overall space.
Reviewed by ME who travelled with Stena Line on Stena Britannica
"Great "
Outbound journey was great, cabins are much nicer than I’d expected. Return journey the cinema was brill, food was great and fairly priced - loved the family meal deal. Just frustrating at the end of the journey when it took a long time to dock and get off the ship. With a 3 hour drive ahead this was not welcome.
Reviewed by Christopher who travelled with Stena Line on Stena Britannica
"Trip to hook of Holland and back to Harwich "
The whole trip was fantastic, food was great, lots of things to kids and adults and lots of sitting places. One I would suggest is maybe stock more games in the shops like playing cards incase travellers forget their own and can purchase on the Ferry. The entertainment was also good.
Reviewed by who travelled with Stena Line on Stena Britannica
"Apauling"
Ship could be doing with a full over hall
Reviewed by Marie Louise who travelled with Stena Line on Stena Britannica
"If you reschedule, do so well in advance!"
Wasn't overly pleased to have been given such a small bunkbed cabin for me, my wife and 7 month old child. I had to reschedule my return trip 2 and a half weeks before the departure date so I was surprised that we were left with no choice but to select a bunked cabin for three of us. I might be wrong but I'm sure they must have had bigger rooms available at the time
Reviewed by Lewis who travelled with Stena Line on Stena Britannica
"Good trip, very smooth"
I enjoyed my trip from The Hook Of Holland to Harwich. The negatives were the directions on the website sent me to the freight departure area so I had to get out of there and find the car port. I also could not remember what deck my car was on, perhaps being able to take a ticket from the deck would be a good idea. Food was good but basic, plenty of seating. Very smooth
Reviewed by Kenneth who travelled with Stena Line on Stena Britannica
"Great facilities "
Crossing to and from the Hook of Holland. We had a cabin which was really good. Only criticism was on the return journey there was a delay on disembarkation yet no explanation was given so people knew what was happening.
Reviewed by Christopher who travelled with Stena Line on Stena Britannica
"Fan super tactic "
What a wonderful experience from your cabin to having a meal and a relaxing drink
Reviewed by who travelled with Stena Line on Stena Britannica
"Holland trip"
Great service though out the trip
Reviewed by Alan who travelled with Stena Line on Stena Britannica
"General "
Generally excellent, would have been nice to have some free WiFi. This could be limited to a certain amount of data. But handy for doing planning while onboard
Reviewed by Antony who travelled with Stena Line on Stena Britannica
"Great trip over"
Really had a good trip over. Had a great cabin. Watched a movie with my son in the cinema. All was very good
Reviewed by Alex who travelled with Stena Line on Stena Britannica
" Holiday trip "
Very good Lovely Cabin and boat facilities
Reviewed by Ann who travelled with Stena Line on Stena Britannica
"Great journey"
Everything ok, as usually 🙂
Reviewed by Radoslaw who travelled with Stena Line on Stena Britannica
"Poor customer service "
This company are quite unhelpful. Phone number doesn’t work, can’t speak to an actual person the number just dies. When you try to manage your booking online it always says error which is infuriating. So when I finally got round to adjusting my journeys they cancelled my outward cabin and then gave me two single cabins coming home which is bizarre! Lucky for us stenaline on board we’re very helpful and I will always be booking directly through them for future bookings.
Reviewed by Darcy who travelled with Stena Line on Stena Britannica
"Great Journey"
We had a really comfortable journey, on time. Cabin's were as advertised and comfortable for an overnight journey.
Reviewed by Marek who travelled with Stena Line on Stena Britannica
"Too noisy and screeny"
Everything is nice, except that there are screens everywhere you look,and you hear speakers during all the trip. Even in your cabin you must hear audio advertisement for the shops and restaurants...
Reviewed by Francois who travelled with Stena Line on Stena Britannica
"Not again in a while"
Service has worsen compared to the last year. Nice we were allowed earlier to get on board but it was late, we were kicked out of the cabin 45 minutes before arrival. Spent over an hour on deck waiting to leave the ferry inhaling carbon dioxide. Then another hour or more waiting to go through border check in. Generally quite dissapointing experience.
Reviewed by Barbara who travelled with Stena Line on Stena Britannica
"Vacation in the UK"
Very good and convenient
Reviewed by Johan who travelled with Stena Line on Stena Britannica
"slow exit from ship"
Announcing that you could return to your car, I waited till the the end of the line before going down to my car. From entering my car, to finally going through the passport control took me 1hour 20 mins. This was far too long! Coffee machine in Barista lounge was out of action for all of the crossing.
Reviewed by John who travelled with Stena Line on Stena Britannica
"Very relaxed trip"
The ferry was very clean and comfortable. There was plenty of space and it was a very relaxed journey.
Reviewed by Alec who travelled with Stena Line on Stena Britannica
"Good Trip"
Good trip both ways arriving on time. Cabin is essential for travelling with children just so they have a space to move around. Meals are reasonable 30EURO for 2 adults and 2 kids meals. Times for meals are restricted so you should check when they are serving with the restaurant staff when you get on the ship. Quick departure off the ship.
Reviewed by who travelled with Stena Line on Stena Britannica
"Delicieus Fish and Chips"
cosy rooms
Reviewed by Rahim who travelled with Stena Line on Stena Britannica
"Travelling with Stena Line "
Good
Reviewed by Piotr who travelled with Stena Line on Stena Britannica
"Stena Line Harwich to Hook Of Holland"
Excellent experience. Cabins clean and spacious. Comfortable beds. Boarding with car was well organised and not stressfull. A really great and relaxing start of the holiday.
Reviewed by who travelled with Stena Line on Stena Britannica
"Return from Europe "
Nice, pleasant journey
Reviewed by Maciej who travelled with Stena Line on Stena Britannica
"Good crossing "
First time using this route, easy booking and reasonably priced. Quick and easy boarding, smooth crossing - no problems!
Reviewed by who travelled with Stena Line on Stena Britannica
"Hook of Harwich"
Staff were friendly, cabin was clean. Gluten free options weren't great. TV's mostly just had sport.
Reviewed by who travelled with Stena Line on Stena Britannica
"Daytime crossing August 22"
Everything ran smoothly. The ferry was comfortable and not too crowded. We will use this service again.
Reviewed by Susan who travelled with Stena Line on Stena Britannica
"Ferry experience"
Ferry experience
Reviewed by Hans who travelled with Stena Line on Stena Britannica
"A bit shocked"
After my first booked vehicle broke down I had to change vehicles from a big van to a suv which obviously is smaller. I booked with flexi in case something goes wrong. Knowing this I made the phone call quite relaxed until the lady on the phone told me I have to pay 140 quid because car space is more expensive.......... I was shocked because I thought smaller vehicle not a problem just swap registration and that's it. I was very disappointed about that but other than that as always an enjoyable journey.
Reviewed by Marcel who travelled with Stena Line on Stena Britannica
"Great ferry "
Pretty good ferry really
Reviewed by Andrew who travelled with Stena Line on Stena Britannica
"is what it is, but terrible customer service and awful motor boarding and unboarding organisation (u"
it took us nearly 2 hours of queuing top board the ship at uk, and over 1 hour to get through customs when we got back to the uk. In holland it was less than 15 minutes for both. we booked a cabin on the way back as i have 3 small children, and the booking company didn't pass the information on to the ferry. I paid for the room but when on board the ferry they told me the booking company hadn't passed this on, apparently a common occurrence. and they wouldn't give me a room unless i had again. the customer server (supervisor called vicki) was atrocious, rude, and basically told me it was my problem to deal with. from a multi million pound company to a small hard working guy taking his kids on holiday i find this awful behaviour.
Reviewed by Matthew willis who travelled with Stena Line on Stena Britannica
"Hoek van holland harwich "
Bar on deck and coffee bar were excellent Getting food for dinner was not possible due to very large row and no movement in row. Waiting time more than an hour
Reviewed by who travelled with Stena Line on Stena Britannica
"Hoek van holland - harwich "
Too long que for dinner. You had to wait more than an hour due to closure from 4 to 5 pm. Coffee bar and bar were fine.
Reviewed by who travelled with Stena Line on Stena Britannica
"Ferry"
A long boring trip with very little to do on board other than spend money but even the shopping is limited. From sitting in the van to getting through our new border controls took 55 minutes in UK a breeze of under 5 minutes in Holland, with a 4 hour drive ahead of us that was an unacceptable welcome home, illegal immigrants treated better! Boat was clean and presentable in a ferry type way, but not much improved since the 70’s over all.
Reviewed by John who travelled with Stena Line on Stena Britannica
"Amazing, comfortable "
My dog stayed with us in cabin. Super
Reviewed by Aneta who travelled with Stena Line on Stena Britannica
"Nice crossing"
We liked the comfort of the ship, personnel was great and punctuality was good.
Reviewed by Marcellus who travelled with Stena Line on Stena Britannica
"Very good"
Having a cabin was perfect to have a sleep during the crossing. Food was much better than I thought it would be. Cinema was brilliant. Very impressed with the ship. Will be using again next time I go towards the Netherlands.
Reviewed by Liam who travelled with Stena Line on Stena Britannica
"Great experience"
Such a pleasant trip!
Reviewed by Daniel who travelled with Stena Line on Stena Britannica
"Hook Of Holland to Harwich"
Excellent - best way to travel between UK and mainland Europe
Reviewed by who travelled with Stena Line on Stena Britannica
"Highly recommend. "
Lovely ship. Avoid Dover Calais disaster.
Reviewed by Philip who travelled with Stena Line on Stena Britannica
"Nice staff , rubbish food"
nice staff rubbish food
Reviewed by Kurtis who travelled with Stena Line on Stena Britannica
"Overnight ferry Harwich Holland "
Ship clean, spacious, staff excellent. Not happy with long wait to check in, then at passport control, then, after all that, queue to get on board.
Reviewed by Helmut who travelled with Stena Line on Stena Britannica
"Overnight Ferry Harwich to Hook of Holland"
Having grown tired of the nightmare that Dover Calais crossings have become, this year we decide to go overnight between HArwich and Hook of Holland. The crossing is more expensive but we saved on the cost of two hotel stays to break the journey so it worked out about even costwise. We enjoyed a clean compact cabin with ensuite and the crossing took hours of the driving time, definately recommended.
Reviewed by Rowland who travelled with Stena Line on Stena Britannica
"Ferry is the best"
In this age of flight anxiety and blocked ports to Calais, a gentle and relaxing trip can be had from Harwich if travelling to or through Europe. For us it was a perfect route to the German Baltic coast, affording us a good night's sleep on the overnight ferry, before the long drives either side of the channel. Check in was swift, the cabin spacious enough for 2 with good shower and toilet facilities. Highly recommended for a lazy trip abroad with none of the fuss.
Reviewed by Napoleon who travelled with Stena Line on Stena Britannica
"So easy"
Strength on strength off no problem.
Reviewed by Ian Craig who travelled with Stena Line on Stena Britannica
"A decent crossing with great staff"
As you would expect really, we had just the bunk rooms, I have to say the mattress was more comfortable in some of the expensive hotels we stayed in. Direct Ferries have got it right
Reviewed by Martin who travelled with Stena Line on Stena Britannica
"Outstanding value & service"
We decided for the first time to drive catch to Holland to see family due to disruption at airports etc the cost was only a small amount more than flying but I had the convenience of having the car with me so no bag drops ,baggage belts or losses. I will be doing this again in the future the trip was faultless easy check in great ship lovely cabin and the only regret I have is that I had not done this before.
Reviewed by Bryan who travelled with Stena Line on Stena Britannica
"Great value for money, but the road system getting away from the port is compromised by blocking acc"
I drove from Switzerland without a hitch in 11 hours , but getting from Harwich to the A1 took 8 hours due to blocking of roads accessing the main routes to Cambridge, Peterbourough and Newark
Reviewed by Alan who travelled with Stena Line on Stena Britannica
"Wonderful"
I really enjoyed the ferry very friendly staff One thing I found the area to let dogs out rather small but for the rest a great experience will be using you instead of the plane in future
Reviewed by Julia who travelled with Stena Line on Stena Britannica
"delay"
I would have liked to know why we had delay before leaving Hoek of Holland .. Also no vegetarian meal available except for a veggie burger in a white bun. That is not realy a meal for me. It would have been nice to explain why we arrived 30 min late!
Reviewed by George who travelled with Stena Line on Stena Britannica
"Adequate "
It’s what it is, a ferry to get from a to b . Captain’s announcement inaudible both going and returning. One very rude member of staff.
Reviewed by Sian who travelled with Stena Line on Stena Britannica
"Cleanliness"
Everything was dusty and the toilet wasn’t cleaned at all.
Reviewed by who travelled with Stena Line on Stena Britannica
"Plain sailing"
Our both legs of our journey the the boat was good and clean, catered for our very little needs and was punctual. The experience was marred by the very prolonged passport checking at\ both ends. The journey is 7 hours and all the personal checks could be made on board very easily with border control officers from either end . It is a shame that your excellent service is marred by an inefficient cortil lservice.
Reviewed by Arthur who travelled with Stena Line on Stena Britannica
"Happy"
Read a book as wifi didn’t work. Comfortable seats. Nice crossing.
Reviewed by Helen who travelled with Stena Line on Stena Britannica
"Stena experience"
A really enjoyable experience! Especially in view of what's happening at the airports nowdays. No delays, no cancelled crossing, no lost luggage and free movement in board. The food was good and the cabin clean and comfortable. Sincerely recommended!
Reviewed by Eliza who travelled with Stena Line on Stena Britannica
"Great journey "
After only ever having done Holyhead-Dublin, this was new ground for me. Clean ship, great staff and calm waters made it a pleasure.
Reviewed by Simon who travelled with Stena Line on Stena Britannica
"Great Service"
Great service from Harwich to Hook of Holland return.
Reviewed by Jonathan who travelled with Stena Line on Stena Britannica
"Great"
Stena line was a great experience with very happy staff who love there job
Reviewed by Dave who travelled with Stena Line on Stena Britannica
"Recommend "
Recommend only downside food expensive and not very nice
Reviewed by Derek who travelled with Stena Line on Stena Britannica
"Amazing staff and the right sort of transport to travel"
Amazing staff and the right sort of transport to travel with. I am amazed how they manage it, but I can easily give 10 out of 10 to their service they provided.
Reviewed by Helal Ahmad who travelled with Stena Line on Stena Britannica
"No Wifi..."
The ship was ok. Staff very friendly. I was annoyed though that on a 6 hour trip we coukd not connect to wifi in the lounge. I am american without provider in UK and will not go bankrupt on roaming charges. I needed wifi as I was on assignment and needed to send in photographs. If I had known that wifi was not available I woukd have sent in my work before boarding.
Reviewed by Catherine who travelled with Stena Line on Stena Britannica
"Fantastic flexi service"
The customer service team were brilliant, literally client have been more helpful
Reviewed by Amy who travelled with Stena Line on Stena Britannica
"Our trip to the Netherlands "
Absolutely fabulous, really happy journey with our family by
Reviewed by Roger Stuart who travelled with Stena Line on Stena Britannica
"Family on holiday 2022"
Comfortable cabin, good food, immaculate,great staff so polite spot on time
Reviewed by Roger Stuart who travelled with Stena Line on Stena Britannica
"Smooth crossing "
Another smooth crossing on a clean ship . Can’t fault the service , travelling regular for work .
Reviewed by Kerstin who travelled with Stena Line on Stena Britannica
"A very good crossing with very good service."
My wife and I enjoyed a very good crossing from Hook of Holland to Harwich and return. The cabin facilities were very good, the facilities onboard were very good and the service was very good. We would definitely repeat the crossing again given the opportunity.
Reviewed by John who travelled with Stena Line on Stena Britannica
"Two different experiences"
Went too and from the Netherlands on the same boat for a holiday postponed by 2 years. Going out on the full night boat we had a satisfactory cabin and complementary dinner. Very little choice. No glasses in cabin.. " due to covid" ... Very unhelpful staff member at customer care. Asked about breakfast details.. " don't know" .. could have explained details were on a card in the cabin! Instead thought he was being funny. Very rude. On the day boat back. Had Captain s cabin, fantastic... Including lots of glasses! Also much better meal for a 6 euro upgrade in the waiter serviced restaurant.. with wonderful staff who couldn't do enough to be helpful. Less learnt. Maybe the dayboat is better.
Reviewed by Maryke Turvey who travelled with Stena Line on Stena Britannica
"Harwich to the Hook and return. "
Nice cabins. Food ok. Boarding and departure good, although nobody on deck when we boarded and so we had to switch sides of the deck as no lashings available on starboard side. Surprised at the need for Uk side passport checks for Brits.
Reviewed by Stephen who travelled with Stena Line on Stena Britannica
"Review of the crossing from Harwich to Hook of Holland and return"
Very pleasant crossing with Stena Hollandica
Reviewed by Gabriele Lendor who travelled with Stena Line on Stena Britannica
"very pleased"
very please, with the recent trip, Cabins are great clean bathroom
Reviewed by Katalin Zsuzsanna who travelled with Stena Line on Stena Britannica
"Superb service"
Cannot compliment Stena Line enough. Our return trip to the Netherlands with them went very smoothly. The cabin was spotless, the ship clean and well organised, the staff helpful and friendly.
Reviewed by David who travelled with Stena Line on Stena Britannica
"Amazing service and enjoyed "
5 stars
Reviewed by Aram who travelled with Stena Line on Stena Britannica
"Great Service"
My family and I are very pleased with the service provided by Stena and we would recommend
Reviewed by Mitchell who travelled with Stena Line on Stena Britannica
"Stena line"
Having booked very late because of the problems with P & O. We found the service acceptable. The only problem we had was one member of staff was very rude to my partner. Spoke to him in a very brusk way.
Reviewed by Linda who travelled with Stena Line on Stena Britannica
"Relaxed travel"
Friendly staff, clean cabin. Highly recommended.
Reviewed by who travelled with Stena Line on Stena Britannica
"Satisfied with everything!"
All our journey was very good, staff were very friendly and helpful. The cabin was clean and fresh. Would definitely comeback again!!!
Reviewed by Tatyana who travelled with Stena Line on Stena Britannica
"Brilliant experience!"
Brilliant and effortless experience, would highly recommend!
Reviewed by who travelled with Stena Line on Stena Britannica
"Very helpful staff"
The staff have really raised their game over the past couple of years. They are hugely friendly and helpful, making it a pleasure to travel
Reviewed by Keith who travelled with Stena Line on Stena Britannica
"Another enjoyable trip."
From Hoek van Holland to Harwich aboard Stena Britania. The crew are pleasant and very willing to answer questions or help and give the impression they enjoy their work.
Reviewed by John who travelled with Stena Line on Stena Britannica
"Ferry review "
This survey form has no questions
Reviewed by Graham Bennett who travelled with Stena Line on Stena Britannica
"Harwich-Hook-Harwich withStena"
Enjoyed both crossings on the two ships. Staff friendly and competent.
Reviewed by Colin Smith who travelled with Stena Line on Stena Britannica
"Bad experience "
We had to wait to get to the immigration 4 hours.
Reviewed by who travelled with Stena Line on Stena Britannica
"Good trip except boarder control"
All facilities at the ship were satisfactory, but waiting at passport control makes you think to avoid any sort of travel abroad. Almost 3 hours wait with children screaming for toilet and food is not worth a few days holiday. Once all trucks were cleared, it was was our turn. This is the result of bexit, but no talks about it.
Reviewed by who travelled with Stena Line on Stena Britannica
"Excellent company "
Was one of my best experiences with a ferry company, cabins was clean and very comfortable would recommend to anyone.
Reviewed by Christopher who travelled with Stena Line on Stena Britannica
"Relaxing way to do the crossword "
I would always choose this way of crossing if the price makes it doable. It’s relaxing, gives us basically another day in England and gives us an early start and an earlier time to reach home in Germany. The staff are always friendly, the cabins clean snd the water hot - everything we need!
Reviewed by Nicky who travelled with Stena Line on Stena Britannica
"Early Feb transit from Harwich to Hoek van Holland"
Clean, punctual, friendly staff. Ideal. Could get healthier food for dining. Overall excellent.
Reviewed by Kevin who travelled with Stena Line on Stena Britannica
"Availability of Information"
Covid restrictions and changes were happening quickly. I think Direct Ferries or Stena Line could have sent out far more pertinent info before sailing.
Reviewed by Keith who travelled with Stena Line on Stena Britannica
"Just as it should be"
Everything went smoothly. It was a usual good trip.
Reviewed by Miklos who travelled with Stena Line on Stena Britannica
"Relaxing"
Coming from the Netherlands I prefer going with Stena Line from Hook of Holland to England above using the shorter sea crossing from Calais. This is more relaxing, because less driving time.
Reviewed by Mark who travelled with Stena Line on Stena Britannica
"Smooth and easy booking and crossing"
Really simple to book, although not offered a dog kennel on Direct Ferries booking page. Thankfully checked before travel and was able to add with Stenaline themselves. Check in process was straight forward. Some facilities were not available on the crossing due to staff shortages but I went straight to my cabin anyway. Comfortable cabin and able to check on dog via the TV channel. The wake up call is a nice touch but a little early if you do not intend to use the restaurant.
Reviewed by Michelle who travelled with Stena Line on Stena Britannica
"Very good"
We arrived at the Hook after travelling from the south of France, via Lille. It was very convenient. Staff at the Hook were helpful and efficient, especially the lady at the ticket desk who helped me disentangle the complications of PCR test. Staff on board were efficient and helpful. The ship is super clean and runs like clockwork, apart from the cabin door key which I had to keep on. getting recharged. We've decided that in future we will travel by this route, as well as try it as foot passengers. Although our dog could have had a kennel, we decided to leave her with our cat in the car, especially as wearing a muzzle for the first time might have been too overwhelming after such a long journey and being left alone all night. All in all, a good experience. Thank you.
Reviewed by Peter who travelled with Stena Line on Stena Britannica
"Ferry to the Netherlands "
We were very impressed with the service provided by Stena Line on our recent crossing to the Netherlands. All of the crew and port staff were very friendly and helpful..
Reviewed by Peter who travelled with Stena Line on Stena Britannica
"Smelly toilets"
The ladies toilets next to the guest service desk smelt disgusting. The cabin toilet also smelt but not as bad. Very disappointing
Reviewed by who travelled with Stena Line on Stena Britannica
"Always nice "
Always a pleasant voyage
Reviewed by Dawn who travelled with Stena Line on Stena Britannica
"A great way to travel to Holland "
Just returned from a few days visiting our daughter in Holland Took the Stena Line ferry from Harwich to Hook of Holland and returned Boarding was no problem at all and the facilities on board were fantastic. We booked a room which had an outside view and the 8 hr journey went by really quick Slight delay when entering Netherlands Border control but only because of the heighten Covid checks If you are looking for a relaxing trip to Holland this is the best way
Reviewed by Richard who travelled with Stena Line on Stena Britannica
"Very good "
Very good
Reviewed by Mihalache who travelled with Stena Line on Stena Britannica
"Terrible Communication"
Having spent a busy Christmas with my family in Belgium we were looking forward to having a couple of cabins for myself and my partner and my mum and step-dad to use on the return journey. We made the amendment 2 days before we travelled much like we had done on our outbound journey but when we checked in we found that there was no cabin details on the tickets we were given at the drive-through check-in booth. When we got onto the ship we went to the customer service desk to try and sort out the issue and they were extremely unhelpful from the very start. It turns out that the issue however was more with direct ferry as they had not communicated our amendments to StenaLine and because of this Stena refused to do anything about it. They basically told us that because it was through direct ferries they were not willing to do anything about the issue. What is the point of selling tickets through a 3rd party if they are not going to deal adequately with any issues that arise. I only took the ferry because we could not take the Eurotunnel and I can assure you that we will not be doing so again once the French borders reopen to allow us to transit across France to Belgium.
Reviewed by Jeffrey who travelled with Stena Line on Stena Britannica
"Lovely trip to UK"
Stena offers an efficient service on ground, and an excellent experience on-board. Travelling from Belgium to Midland, this is the best possibility available on the market, a real value. I'll definitely come back
Reviewed by Steve who travelled with Stena Line on Stena Britannica
"experience - Hook of Holland -Harwich and back. "
Hello. In total, trip, in both ways, was great, but - there are a few recommendations. 1. Good idea could be sms, or Email - for fast PCR test places, with work times, near HoH port. we drove from Denmark, and something vent wrong with system, and we couldn't get answers in out emails. so it was really stressful moment, but stena line customer service in port help us with address, so we also visited Rotterdam =) and one off test centers. 2. Easier overview, what papers need to be filled up, for trip NL-UK and UK-NL, maybe PDF with chance to download it, print and you are ready to go. 3. on the way back: we left ship 08:03, from port we get out 09:40. we could see, there was 2 new persons, what get training or we can call it teaching, there was a lot of people, who missed business meetings and get very stressed. Maybe one more window, or 2 windows, could help, to get flow faster, there was several persons, who helped with car flow in rows, so they could still send enough cars to persons, who learning, and enaugh to the other control point. Utherwise it was great. we definitely will use it again. P.s. We still hope, that i future there will be (once promist) again ship from DK (or Germany) to UK, it would be MUCH MUCH easier. otherwise we need to drive more than 7 hours without stops, so in the end it is abou 8:30 - 9:00 hours.
Reviewed by Janis who travelled with Stena Line on Stena Britannica
"Poor COVID protocols"
After paying over £170.00 for COVID testing and having to produce: all necessary paperwork, to quarantine on return to uk, pay for a day cabin to help isolate on board, we were told to exit our cabin a congregate in a busy public area prior to disembarkation for 30 mins. Poor protocols and attitude towards the pandemic. Consequently, don’t plan to travel this way again soon and will seek others options. Will also encourage friends and family to seek alternatives too. Extremely disappointed.
Reviewed by Andrew who travelled with Stena Line on Stena Britannica
"Great!"
Easy check in, great 4 berth cabin, clean and comfortable. Staff at breakfast very friendly! All in all a great journey. Would definitely use the service again!
Reviewed by Manuel who travelled with Stena Line on Stena Britannica
"Great and good service stena line "
I’m really happy with Coustomer service stena line and also the ship is nice and clean I give top 5 star.
Reviewed by Behzad who travelled with Stena Line on Stena Britannica
"Smooth trip even in COVID period "
Trip was smooth. No any inconvenience. Ferry landed in time.
Reviewed by Miki who travelled with Stena Line on Stena Britannica
"Customs ,and cancelling "
Not your fault,but no help at port .
Reviewed by Graham who travelled with Stena Line on Stena Britannica
"Perfect trip"
Amazing. Left on time. Staff were friendly and smiley. Football pitch was great they allowed us to borrow a ball for a deposit. Only issue was there was a bit hole in the roof of the net... Made us very cautious. But it was still fun. Highly recommend
Reviewed by Emily who travelled with Stena Line on Stena Britannica
"16/17 Hook - Harwich crossing"
All good.. except the pastries left out overnight.. when asking about croissants - told you had to pay extra..
Reviewed by who travelled with Stena Line on Stena Britannica
"Good service "
Good service
Reviewed by who travelled with Stena Line on Stena Britannica
"Efficient and comfortable "
Just what I needed after 12 hours of driving - clean, comfortable cabin.
Reviewed by who travelled with Stena Line on Stena Britannica
"Stena Harwich Crossing"
Really pleased with the service. The ship was punctual with fast and slick embarking and disembarking both directions. The boats are obviously well managed and there are good, clean facilities on board
Reviewed by Mike who travelled with Stena Line on Stena Britannica
"Overnight voyage across the channel 😀"
The Gates open 3 hours before departure giving you plenty of time to board the ship and get settled in We had a lovely Evening meal in the restaurant and then relaxed in some of there really comfortable seats We could have gone to the cinema or one of the bars but it was blowing a gale we knew it was going to be a rough night 😂🙈 The inside Cabin we booked was nice and Snug 👍 It had a nice bathroom with a shower There was a tv on the wall and bunk beds, Im 6ft 5 and i went on the top bunk It was really comfortable and was enough room without feeling cramped Slept like a log thank God 😂 At 5.30am is the cheeping of birds and they announce breakfast is being served You can have as much as you want full English or whatever for 15 pounds Great start to the day 😀 At 6.30am we left the ship refreshed considering it was a really rough crossing we were feeling really good Will definitely do this again 😃 👍
Reviewed by Gabriele who travelled with Stena Line on Stena Britannica
"Covid 19"
Even though the trip from Holland there was no problems with mask or the vaccine paperwork.. I was fully jabbed and also did pcr test in uk on the second day. I took a negitive test for uk Gov before setting off for Holland. Once at the port I told the lady I was vaccinated and except with a work permit I work in Germany also did not stop in Holland. I was sent to the van in the car park and payed 65 british pounds for a test I knew would be negitive. I resent paying this money and feel conned..the uk Goverment was supposed to make the price of travel cheaper.. If it was stena policy to have a pcr test it should have been cheaper and in the price of the ticket. Not a happy bunny. My sailing experience however was a good one.
Reviewed by Michael charnock who travelled with Stena Line on Stena Britannica
"Truncated trip"
Corona has already changed our lives however the Stena trip was a highlight before hitting the stormy waters again. Stayed in the fresh air and enjoyed the glorious view from the After Deck. Stay safe stay home support the NHS!
Reviewed by Robert who travelled with Stena Line on Stena Britannica
"Efficient service "
Loading and was smooth and on point. Facilities on board was sufficiently helpful. Pint of lager is a bit on the high side though. Will definitely recommend to anyone.
Reviewed by Christopher who travelled with Stena Line on Stena Britannica
"Hook of Holland -Harwich return"
My first time on the Stena Line ferries. The staff were very friendly. There is a huge amount of space in the vehicle hold, and it was very clean. The restaurants were well equipped and served a good selection of meals. The rooms were spotless, and very modern. Sailing: I travelled on a very windy night and the ship was rolling a bit, but not anywhere near how I thought it would. It was still comfortable to lie down and watch tv.
Reviewed by Charles who travelled with Stena Line on Stena Britannica
"Nice journey "
Everything was on time. Nice and clean cabin. The only disadvantages were wifi which is available for free for 20mins, offered very slow Internet. Also would be useful if doors (at least in family cabins) could have a lock/blockade not reachable by a little child. Good experience!
Reviewed by who travelled with Stena Line on Stena Britannica
"Disgusted "
Harwich hook of Holland 23rd March 2020, I am disgusted with the way I've been treated by your company, I have been trying to amend or cancel my booking I have emailed customer services 3 times, (direct ferries) but have not had any response from you, our government advise is not to travel, borders across Europe are closed, yet you are oblivious to to my plight, it is a sad state of affairs when you as a ferry booking service through no fault of my own does not care for your customers but only your profits, I will not be booking through your company ever again, it's completely unfair disgraceful and disgusting way I've been treated, disdainfully yours, Mike
Reviewed by Michael who travelled with Stena Line on Stena Britannica
"Great trip"
Stena ferry from Hook of Holland to Harwich one way trip: you walk in and it’s so easy, lovely staff, genuine smiles, so easy to check in and stay on board, very lovely, I had a cabin which was great and had bathroom and shower, free to roam the ship, you don’t need to think, it’s all set out for you, nice bar, lovely food, not expensive at all.
Reviewed by Nicolas Theato who travelled with Stena Line on Stena Britannica
"Great, friendly service on board"
Hook of Holland to Harwich Lovely staff both on the Dutch side and onboard. Punctual, heaps of seats (it was the low season), several hand disinfectant dispensers onboard in light of everyone freaking out about The Virus. If you're taking the train direct to London, might be worth booking direct with Stena Line as they offer a Sail&Rail ticket which Direct Ferries, who I booked with, doesn't (I don't think it does anyway) and means you can jump on any train, not just the cheapo £11 advance ticket trains, and it's about the same price as buying the tickets separately. With Direct Ferries, I'm confused as to why the price was £35 and yet suddenly jumped to £38 once paid with no notification of a booking fee and no breakdown of price. Next time, I'll just book direct with Stena Line.
Reviewed by who travelled with Stena Line on Stena Britannica
"ship ok, better than starting and landing points"
Everything to do with the ship was fine. Harwich facilities onshore were appalling, everything shut, no coffee etc Arrival in Hoek spoilt by the appalling information on getting in to Rotterdam. Perhaps the ship might sell tickets to the city, so that disembarking passengers had some guidance.
Reviewed by who travelled with Stena Line on Stena Britannica
"The best Way to travel!"
Way less stressful than an airport. Comfy bed, slept really well, would definitely use again.
Reviewed by who travelled with Stena Line on Stena Britannica
"Comfy and efficient "
We had wonderful return overnight crossings on Stena to Hook of Holland. Comfy clean cabins, helpful wake up calls, easy check in and all ran ahead of time. Can't fault it!!
Reviewed by Lorna Cousins who travelled with Stena Line on Stena Britannica
"Great short trip to Holland and Germany"
We only needed a good night crossing, clean quiet and well equipped cabin, punctual sailing and friendly staff. All very good and we arrived relaxed after easy embarkation and disembarkation. Cannot comment on catering and general facilities since we were not bothered. Easy journey, great!
Reviewed by who travelled with Stena Line on Stena Britannica
"very satisfied "
excellent and good
Reviewed by Abdi who travelled with Stena Line on Stena Britannica
"Excellent experience on the whole"
This was an excellent crossing on a superb ferry - very steady comfortable and far superior to most other ferries that I have used. Staff were most helpful and a credit to Stena. The facilities were excellent, clean toilets/washrooms and excellent dining services. Embarkation and disembarkation were efficient, fast and orderly. My only complaint is about the food and catering. In itself it was good, food hot, and excellent service - but it was bland, and seemed as though it was fresh from the can or microwave. Not the best value for money. A small cup of coffee at €2.90 and a 'normal' cup at €3.90 was ridiculously overpriced for what I got. Shame, really, as beer or cider was comparatively much cheaper - not good for drivers?
Reviewed by Chris who travelled with Stena Line on Stena Britannica
"nice safe crossing"
found the ferry very comfortable and good value wifi meant i could basically stream films the whole journey on both trips. staff all very polite and helpful, and all facilities very clean and tidy. Had a curry on the way out which was nice. Only complaint was the cost of bottled drinks in the cafeteria 4.30 euros for a bottle of ice tea and no tap water available a shame to take advantage of a captive audience especially if there is family of five.
Reviewed by who travelled with Stena Line on Stena Britannica
"A first trip on the Hook of Holland to Harwich ferry"
We decided to try the routing from Hook of Holland to Harwich for the first time and overall, it was a real pleasure and we also returned to Europe on the same route. We booked the flexible ticket which included access to the Stena lounge as we needed to be able to change the dates if we had to. The lounge was full but the passenger section of the boat was almost empty. We only stayed a short while in the lounge as the facilities were better in the main part of the boat. It would also be more pleasant if mobile phones could be banned from the lounge as there were some very disturbing moments in there. On our return trip, many of the items shown in the self-service restaurant were not available, which was rather disappointing. However, we would probably use this route again, but we would not pay extra for the lounge.
Reviewed by Frederick who travelled with Stena Line on Stena Britannica
"Trip to Hoek van Holland"
Another enjoyable and relaxing trip overnight to the Netherlands. The Staff were friendly and helpful, especially when fixing a cabin problem. We highly recommend this way of starting your holiday.
Reviewed by Jane who travelled with Stena Line on Stena Britannica
"Stena Line were excellent "
Cabin very comfortable in every way. Good service and smooth crossing. Much better than flying!
Reviewed by Jonathan who travelled with Stena Line on Stena Britannica
"Catastrophe"
We even didn't get to the boat. When we arrive in a port 1 hour before the departure, a ramp was down. We came back 20 minutes before and the ramp was still down. When I ran in their office some ladies told me they were waiting for us to get in and that the ramp was down but it wasn't. We checked it. Twice. Then they told us that we were late although we came 20 minutes earlier. They said we were 6 minutes late (?!) and that they can't get us in. But there were no cars in the port not before us or after us as well so I'm convinced they weren't even there where they supposed to be. We lost 100 euros in total for the card and 50 more euros because we had to drive to Calais to catch a ferry to England. Terrible service all together. At least in Hook of Holland Harbour.
Reviewed by Filip who travelled with Stena Line on Stena Britannica
"Very easy"
Drove to Leiden from the UK, took the Ferry. Night crossing on the way out with a cabin and mid-day crossing back a few days later. Both were very good. Clean comfortable cabin, plenty of places to relax and eat. Friendly and courteous crew
Reviewed by Jonathan who travelled with Stena Line on Stena Britannica
"High recommend "
Lovely time with family.
Reviewed by Robert Mariusz who travelled with Stena Line on Stena Britannica
"Journey home from Netherlands "
First booking cancelled adding extra day and expense to holiday Next day sailed cold cabin no tea or coffee there in Lunch on board. Really awful chicken tikka and rice unable to eat or digest. Very sick after first spoonful
Reviewed by Judie Michael who travelled with Stena Line on Stena Britannica
"Nice overall experience"
There is a lot of entertainment on the ship, time flies nicely as there are facilities to do your own stuff (watch stuff on your own device, listen to music, read a book, enjoy the view) but also there is a cinema, casino, restaurants and bars, etc. Food-wise I did not see much choice for vegans so on my way back I brought my own food. Toilets were overall clean however the restaurant and bars area was not that clean and tidy at some point late in the journey. I would strongly recommend considering a quiet area that is indeed quiet. There were babies, kids, and adults on a few drinks everywhere so peace and quiet would have been possible in a private cabin only I believe.
Reviewed by Pavlina who travelled with Stena Line on Stena Britannica
"Not what though it would be "
My return ferry was cancelled by ferry operator due to maintenance repairs etc... I was offered a new ferry tickets next available ferry. And for our troubles we were told we will get a Upgraded cabin. Instead of 2 berth we have been promised 3 berth family cabin. Well... to our surprise a 3 berth was exactly the same as 2 berth cabin!!! Unless we were given a wrong one... 🤷🏻♂️ We have had a meal on the ferry also and it wasn’t great for what they charge. Overall average experience...
Reviewed by Marcin who travelled with Stena Line on Stena Britannica
"Smooth and efficient"
Very impressed. Cabin comfortable clean and spacious. Staff extremely friendly helpful and cheerful. Crossing smooth. Boarding and disembarking efficient and stress free
Reviewed by Annie who travelled with Stena Line on Stena Britannica
"Recommended "
00% recommended
Reviewed by who travelled with Stena Line on Stena Britannica
"Watch out for "Premium Parking" - it doesn't exist! "
Stena Line is great. Direct Ferries not so much! During my phone booking I was upsold "Premium Parking" which I was told would allow me on to the ship earlier and at the front, this is a lie. The service doesn't exist, its purely a first come first serve process at the port. I have already had a huge headache with the customer service team who in my opinion need some training in basic customer service, hugely disappointed. I won't be booking via Direct Ferries again, my advice is to either book directly with Stenaline or drive the extra miles to Calais.
Reviewed by Steven who travelled with Stena Line on Stena Britannica
"Stena trip to netherlands"
The best part of this trip was easy booking and the excellent price give by direct ferries
Reviewed by Jane who travelled with Stena Line on Stena Britannica
"Overnight Ferry Harwich to Hook of Holland"
Didn't know what to expect of the cabins on the overnight ferry, but thought they would be very basic. Upon entering the cabin, we were very pleasantly surprised. 2 bunk beds of good size and very comfortable, there was also a fixed couch with side table, a dressing table area with mirror, telephone and tv. We had hoped for a toilet, but again, very happy to have a separate toilet, wash basin and shower of generous proportions. Also, it was extremely clean and even towels and shower gel were provided. The ferry itself was also very clean and well maintained, the staff are also very friendly and helpful. Our family would have no hesitation in travelling on the overnight ferry again.
Reviewed by Jacqueline Simpson who travelled with Stena Line on Stena Britannica
"Relaxed way from the UK"
Overnight Ferry from Harwich to Hook van Holland is super convenient, travel while you sleep! Ship has all facilities needed, staff helpful. Better than the chaos of flying of you have a few spare hours
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