Operated by Stena Line on the Harwich Hook of Holland route
The Stena Hollandica is 1 of the 2 largest superferries in the world and sister ship to the Stena Britannica. Launched in May 2010, the Stena Hollandica's modern onboard facilities include 2 restaurants, 3 bars, a coffee bar, an onboard shop, an internet room and even a cinema.
There's a range of high quality cabins onboard the Stena Hollandica, all with en-suite facilities, towels and shower gel. Each cabin also features high quality mattresses so you'll enjoy a great night's sleep. For reserved seating, upgrade to the Stena Plus Lounge where you'll find a wide choice of seats for you to relax in as well as complimentary hot and cold beverages, a choice of newspapers.
Choose from a variety of places to eat and drink onboard during your crossing and menus to suit all at the Taste restaurant or Metropolitan á la carte restaurant. There's a range of bars too including Riva bar, Taste wine bar, Sundeck bar (weather dependant)and the Barista coffee bar.
There's plenty of bargains to be had in the Stena shop with a range of gifts, jewellery and fragrances - all cheaper than the high street on offer.
The ship also includes a Bureau de Change, the C-View lounge, a Gaming area, free WiFi throughout the ship, a cinema, a news room/magazine lounge and an internet room.
The Stena Hollandica onboard ferry entertainment aims to keep kids and teenagers entertained with fun activities, while at the same time letting adults relax on their ferry journey. There's a children's area with toys and games and a teenager area with video games.
The Stena Hollandica is wheelchair friendly and features specially adapted cabins and lifts to all decks.
Please Note: Whilst we have taken great care in making our Stena Hollandica guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.
84% of our customers recommended this ship
"Stena line"
Ferry
Reviewed by Babatunde who travelled with Stena Line on Stena Hollandica
"Efficient and comfortable"
Everything that needed to happen happened smoothly and with great efficiency as far as boarding and disembarkation were concerned. The ship itself was reasonably modern in its facilities and comfortable. Prices were reasonable.
Reviewed by Stephen who travelled with Stena Line on Stena Hollandica
"Facilities are fine, information lacking"
There is insufficient information regarding the time of opening the terminus and then the timing through to boarding the ship. There is no information to allow planning of snacks, toilet breaks etc. we waited outside the gates until 6:30 (OK,but it would have been nice to know) and after checking in we moved to another barrier where we waited over an hour until allowed to board the vessel (not acceptable to not know the duration - could not leave the car for fear of blocking the queu behind.). Inside the ferry all was fine. There was then no information regarding the time that the wake up call would be given. At 5:30 am (one hour before disembarkation) the wake up call came. We visited the cafeteria for a quick coffee and a bun, but were then called to the car deck 4 just a few minutes after the call saying last breakfasts were being served, only to carry the coffee down the stairs to the car, where we waited another hour before leaving the vessel. It is apparent that there is insufficient information given here to enable planning for embarkation and disembarkation by passengers. Finally the plan of the ship was A5 size and the text was illegible. The plans are in A4 and those useful on the Gothenburg Kiel leg. All in all the Harwich / Hook of Holland service is considerably poor versus the Gothenburg-skirl service
Reviewed by Peter who travelled with Stena Line on Stena Hollandica
"Very comfortable"
Convenient, easy and very comfortable
Reviewed by Gitte who travelled with Stena Line on Stena Hollandica
"Recommend "
Top services
Reviewed by Krystyna who travelled with Stena Line on Stena Hollandica
"Professional and comfortable service"
Staff very professional and facilities comfortable. I took a night ferry, the weather was windy so we arrived an hour late. This wasnt a,problem but having woken early for breakfast i was peeved to find the restaurant wasnt open for an hour due to the late arrival. I might have missed an announcement but the notice on the restaurant hadnt been changed to inform passengers.
Reviewed by Fay who travelled with Stena Line on Stena Hollandica
"Relaxing Travel"
The crossing Harwich / Hook of Holland was perfect both ways clean and comfortable cabin. Smooth and efficient loading and departure.Staff helpful and polite.
Reviewed by Robert who travelled with Stena Line on Stena Hollandica
"Stena Line provides excellent service"
I have travelled 9 times with Stena Line this year: Harwich-Hook of Holland 2 round trips; Fishguard to Rosslare 1 round trip and 1 trip from Bilbao to Portsmouth. Each trip has been impecable
Reviewed by David who travelled with Stena Line on Stena Hollandica
"Excellent service"
We found the trip was efficient, well organised and the communication was great. A smooth trip.
Reviewed by Jacinta who travelled with Stena Line on Stena Hollandica
"Rather Good"
Stena and the Hollandica and Britannica made the 7 hour crossing much less of a chore than I was expecting. Always somewhere to sit, the food was of good quality and reasonable price given the captive audience and embarking and disembarking were a breeze, well done Stena... I will be back!
Reviewed by Andrew who travelled with Stena Line on Stena Hollandica
"Great journey Hoek van Holland to Harwich "
Excellent
Reviewed by who travelled with Stena Line on Stena Hollandica
"Very good service "
Very nice
Reviewed by Salaad who travelled with Stena Line on Stena Hollandica
"Great experience "
I jave to say it was a great experience. The staff at the port were all super friendly and warm. The boat was immac, the food was decent enough, but the crew on board were the best. Friendly, helpful, and created an atmosphere of welcome. All this on a car ferry I know seems a bit over the top but, a smile costs nothing but is priceless.
Reviewed by Ashley who travelled with Stena Line on Stena Hollandica
"Stena "
Stena
Reviewed by Burim who travelled with Stena Line on Stena Hollandica
"No happy"
Really bad.
Reviewed by Dmitry who travelled with Stena Line on Stena Hollandica
"Very good "
Pleasant and relaxing experience, almost a micro cruise.
Reviewed by Stephen who travelled with Stena Line on Stena Hollandica
"Pleasant experience "
What I enjoy the most about the trip was the 2 berth standard cabin, it was very spacious, clean with 2 beds and private bathroom/shower. The ferry was also punctual, border control was fast and efficient. The few minus points: - Main course served on board was bland, accept for the cakes. We prepare food ourselves on the return trip. - It is a small ferry so you might be a bit sea sick
Reviewed by who travelled with Stena Line on Stena Hollandica
"Efficient"
I'm diabetic and needed to get something in the middle of the night, but the help desk was empty. Luckily for me and another diabetic who had the same problem there were some packs of sugar for drinks, but no drinks! I had to eat white sugar. There should always be someone on the help desk.
Reviewed by Chris who travelled with Stena Line on Stena Hollandica
"Relaxing way to travel "
Used Stena line for return journey from the Hook of Holland. Chose the overnight option for the first time, including a cabin and we all really enjoyed the experience. The cabin was clean and comfy. We loved seeing all the lights of the port and ships as we left the Hook. Then in the morning, we awoke to views of the countryside near Harwich.
Reviewed by Anna who travelled with Stena Line on Stena Hollandica
"Perfect"
Everything perfectly
Reviewed by Artur who travelled with Stena Line on Stena Hollandica
"European Road Trip "
Our trip started and finished by sailing on the Stena ferry, Harwich to Hook of Holland and back. The Stena experience was excellent and a lot cheaper than our other options. We will definitely be travelling that route again.
Reviewed by Richard who travelled with Stena Line on Stena Hollandica
"Cruise "
Exacelent
Reviewed by Lukasz who travelled with Stena Line on Stena Hollandica
"Good trip"
All round excellent trip but the quality of the breakfast was not there this time , taste wise, bit disappointing but can live with it.
Reviewed by Anthony who travelled with Stena Line on Stena Hollandica
"Hoek De Holland & Back"
Great price for return trip. Excellent refreshments & dining. Very clean facilities.
Reviewed by Peter who travelled with Stena Line on Stena Hollandica
"Very good"
Very good rooms, slept well and food was good
Reviewed by who travelled with Stena Line on Stena Hollandica
"Relaxing trip"
I enjoy my travels with you. I always book a cabin to be able to sleep and a place to leave my things when having a wander. One of the suggestions I have is to show UK time and European time on board. As most of our time pieces are WiFi controlled, you are never sure when they’ve adjusted. Another would be to have free drinking water available. I took some with me, but could only find bottles in the restaurant, which I found rather expensive and most of the food was fatty food. I still like travelling with Stena, will just be better prepared next time.
Reviewed by Cathy who travelled with Stena Line on Stena Hollandica
"Everything just fine"
Good experience & well informed booking information.
Reviewed by Michael who travelled with Stena Line on Stena Hollandica
"Enjoyable "
Loved the Ferry. Big and spacious . Very comfortable seating . Duty free shop well stocked . Food was good .a 100 times better than sitting in an airplane and no fuss no muss loading the cars on or off . Would recommend this mode of travel if you have time to sit and enjoy the ride.
Reviewed by Trish who travelled with Stena Line on Stena Hollandica
"Never again. Direct ferries, not Stena who were helpful"
Worst company I have ever had the misfortune to deal with. No customer service, now no telephone service at all. Message on answering machine says free to change on website, but charged 75.00 anyway to change sailing due to coved. Now can’t make return boat and can’t contact by phone so lost money. Terrible experience all round.
Reviewed by Stephen who travelled with Stena Line on Stena Hollandica
"Very professional company."
Very easy driving on and off the ferry. Impeccably clean ferry with great facilities. Friendly staff and great duty free shops. Toilets clean but the Dyson hand dryer looked very grubby. Great price on our midweek sailing with the camper van. Overall very pleased.
Reviewed by Peter who travelled with Stena Line on Stena Hollandica
"Administration "
Direct Ferries are an absolute disgrace to the travel industry, gives the impression that the operations are run from someone's front room. Conveniently unavailable during any crisis, will never be used again by myself or anyone I know who wants to visit Europe. Can't fault Stenna line, they undid the mess made by Direct Ferries and didn't sting me for more money. At one stage Direct Line wanted £170 administrative fees !!!
Reviewed by Edward who travelled with Stena Line on Stena Hollandica
"Excellent service and comfort"
Very good way to cross river Holland. Very comfortable ship and staff very friendly and efficient.
Reviewed by Ian who travelled with Stena Line on Stena Hollandica
"Ferry crossing to holland"
The trip was perfect. On board facilities excellent, cabins very clean and comfortable all in al a great trip.
Reviewed by Peter who travelled with Stena Line on Stena Hollandica
"Excellent "
Cannot fault this trip I traveled with another ferry company last month and Stena were vastly superior. Everything was great from booking in food in restaurant cleanliness of cabins polite staff
Reviewed by Vic Spain who travelled with Stena Line on Stena Hollandica
"Cabin was terrible "
Just had 2 weeks away neither my partner or myself got stung or bitten after a day in the cabin I had 16 bites my partner had 20
Reviewed by Peter who travelled with Stena Line on Stena Hollandica
"My trip "
Greatly appreciated
Reviewed by who travelled with Stena Line on Stena Hollandica
"Nice ship!"
Seemed to be plenty of room on the car decks, however the off ramp was rather abrupt angle for low car and grounded very easily. Not enough room in the 'special' seating area, was all fully booked so couldn't access this. Other lounge seats were not the best for comfort, over a very long crossing and not enough choices other than to get a cabin (at a fairly high cost for a day crossing) if you want somewhere comfortable! Outbound journey left about 45 late but seemed to make up time, inbound was reasonably on time , but experienced long delays in unloading once in port. Not a lot to do onboard, unless you want to watch a movie for a couple of hours.
Reviewed by Ian who travelled with Stena Line on Stena Hollandica
"Stena line"
Excellent service
Reviewed by Pawel who travelled with Stena Line on Stena Hollandica
"Convenient and Comfortable trip"
We have travelled with Stena before on this route and again found it convenient and comfortable. The only issue we had was prior our trip when we were unable make a simple alteration to our booking online as described on the website. This led to a couple of weeks of uncertainty as to whether we would be able to travel as we were unable to speak to anyone directly.
Reviewed by who travelled with Stena Line on Stena Hollandica
"Very good experience"
Well organised, my daughter was over the moon. Thank you
Reviewed by Daniel who travelled with Stena Line on Stena Hollandica
"Great way to get home!"
Overnight Delight.
Reviewed by Stephen who travelled with Stena Line on Stena Hollandica
"Children"
On the first trip out everything was great, but on the return there were a few issues. The toilets were not kept as clean, despite being asked not to sleep on the sofas and benches people still did, staff were non smiling in the cafeteria and the restaurant was closed! We had booked the lounge which I believe is not available to children under 8 but we had a child in there who was screaming and yet no staff member said anything!
Reviewed by William who travelled with Stena Line on Stena Hollandica
"Night time crossing"
Easy travelling, Arrived loaded on and had a great shower before bed (Nice and comfy)
Reviewed by David who travelled with Stena Line on Stena Hollandica
"Brilliant crossing "
We travelled from Harwich to Holland (and returned) as a party of seven. The efficiency of the whole operation was apparent and we thoroughly enjoyed this part of our journey. We will definitely do it again. We booked cabins to enjoy some quiet time and additional comfort when we were not exploring the boat or enjoying a meal or a game of cards. The only complaint was the walls etc of the cabin etc were pretty grim. Possibly bodily fluids or spilt found/drink unfortunately detracted from the enjoyment of the cabin in our return journey. The linen was perfectly clean but it’s a shame they seem to neglect the overall space.
Reviewed by ME who travelled with Stena Line on Stena Hollandica
"Very efficient"
Clockwork
Reviewed by Richard who travelled with Stena Line on Stena Hollandica
"Trip to hook of Holland and back to Harwich "
The whole trip was fantastic, food was great, lots of things to kids and adults and lots of sitting places. One I would suggest is maybe stock more games in the shops like playing cards incase travellers forget their own and can purchase on the Ferry. The entertainment was also good.
Reviewed by who travelled with Stena Line on Stena Hollandica
"Apauling"
Ship could be doing with a full over hall
Reviewed by Marie Louise who travelled with Stena Line on Stena Hollandica
"Seat allocation"
A Saturday in August. It was busy, but not with trucks. Passengers were sitting on the floor while the extensive 'lorry drivers only' section was empty.
Reviewed by Ramon who travelled with Stena Line on Stena Hollandica
"If you reschedule, do so well in advance!"
Wasn't overly pleased to have been given such a small bunkbed cabin for me, my wife and 7 month old child. I had to reschedule my return trip 2 and a half weeks before the departure date so I was surprised that we were left with no choice but to select a bunked cabin for three of us. I might be wrong but I'm sure they must have had bigger rooms available at the time
Reviewed by Lewis who travelled with Stena Line on Stena Hollandica
"Great facilities "
Crossing to and from the Hook of Holland. We had a cabin which was really good. Only criticism was on the return journey there was a delay on disembarkation yet no explanation was given so people knew what was happening.
Reviewed by Christopher who travelled with Stena Line on Stena Hollandica
"Phone charges"
I got caught for 208. Euros for using their "free" online Web. They say its free for 20 minutes but my service provider say it cost me 208. So don't use their "free" Web service
Reviewed by Maurice who travelled with Stena Line on Stena Hollandica
"Fan super tactic "
What a wonderful experience from your cabin to having a meal and a relaxing drink
Reviewed by who travelled with Stena Line on Stena Hollandica
"Holland trip"
Great service though out the trip
Reviewed by Alan who travelled with Stena Line on Stena Hollandica
"General "
Generally excellent, would have been nice to have some free WiFi. This could be limited to a certain amount of data. But handy for doing planning while onboard
Reviewed by Antony who travelled with Stena Line on Stena Hollandica
"Stena line "
Super
Reviewed by Inesa who travelled with Stena Line on Stena Hollandica
" Holiday trip "
Very good Lovely Cabin and boat facilities
Reviewed by Ann who travelled with Stena Line on Stena Hollandica
"Great journey"
Everything ok, as usually 🙂
Reviewed by Radoslaw who travelled with Stena Line on Stena Hollandica
"Poor customer service "
This company are quite unhelpful. Phone number doesn’t work, can’t speak to an actual person the number just dies. When you try to manage your booking online it always says error which is infuriating. So when I finally got round to adjusting my journeys they cancelled my outward cabin and then gave me two single cabins coming home which is bizarre! Lucky for us stenaline on board we’re very helpful and I will always be booking directly through them for future bookings.
Reviewed by Darcy who travelled with Stena Line on Stena Hollandica
"Amazing "
We have used Stenaline for the first time and we were amused with facilities, bar, restaurant, cleanliness and everything really. I will recommend Stenaline to my friends and family.
Reviewed by Anna who travelled with Stena Line on Stena Hollandica
"cabin air conditioning "
I was told the cabin had air conditioning, but it was not the case. I was given a card that was supposed to trigger the air conditioning, but nothing worked. I was very disappointed
Reviewed by Jeanne who travelled with Stena Line on Stena Hollandica
"Comfortable crossing to the NL"
Used lounge plus facilities, super
Reviewed by Mandy who travelled with Stena Line on Stena Hollandica
"Misleading information "
We booked a pet friendly cabin via Direct Ferries, which we were surprised to find as the Stena Line site did not have any availability. When we arrived and checked in we found that what we had actually booked was a cabin and a kennel crossing for our dog. We had no choice but to go ahead with the journey but this was absolutely not what we had wanted. Direct Lines booking process was at best unclear and misleading. Having said that I could not fault Stena Line themselves. The issue is with Direct Ferries.
Reviewed by Tracey who travelled with Stena Line on Stena Hollandica
"Great Journey"
We had a really comfortable journey, on time. Cabin's were as advertised and comfortable for an overnight journey.
Reviewed by Marek who travelled with Stena Line on Stena Hollandica
"First time with Stena Line"
Overall it was okay. Very punctual and the staff on board very friendly and helpful We ate in the Taste restaurant - the choice of food was acceptable but would be better if it was warm. Cold chips are not the best lol 😆 The size of the meal though was good though and also that you could help yourself to mayonnaise and ketchup. It was very relaxed leaving the boat the desk day and the crossing was very smooth 😌
Reviewed by Jacks who travelled with Stena Line on Stena Hollandica
"Nice and pleasant journey"
Very positive impressions on all aspects of the trip
Reviewed by Katarzyna who travelled with Stena Line on Stena Hollandica
"Not again in a while"
Service has worsen compared to the last year. Nice we were allowed earlier to get on board but it was late, we were kicked out of the cabin 45 minutes before arrival. Spent over an hour on deck waiting to leave the ferry inhaling carbon dioxide. Then another hour or more waiting to go through border check in. Generally quite dissapointing experience.
Reviewed by Barbara who travelled with Stena Line on Stena Hollandica
"Appalling Customer Service "
I made a mistake with our booking and needed to correct it urgently. You cannot call and emails take at least 5 days to respond to.Treated terribly by the agent and had no response from several complaints Don't bother using Direct Ferries, book with Stena direct. I had to call them in the end, they were quick and extremely helpful
Reviewed by who travelled with Stena Line on Stena Hollandica
"Good Trip"
Good trip both ways arriving on time. Cabin is essential for travelling with children just so they have a space to move around. Meals are reasonable 30EURO for 2 adults and 2 kids meals. Times for meals are restricted so you should check when they are serving with the restaurant staff when you get on the ship. Quick departure off the ship.
Reviewed by who travelled with Stena Line on Stena Hollandica
"Delicieus Fish and Chips"
cosy rooms
Reviewed by Rahim who travelled with Stena Line on Stena Hollandica
"Travelling with Stena Line "
Good
Reviewed by Piotr who travelled with Stena Line on Stena Hollandica
"Quite fine trip "
Cabins are fine, on board facility's quite good, the bigger problem is asking people to leave them cabin an hour before docking, then you wait in corridor, then waiting in car and some people start the engines to get aircon running, so air get full of fumes, very unpleasant
Reviewed by Bogdan who travelled with Stena Line on Stena Hollandica
"Hook of Harwich"
Staff were friendly, cabin was clean. Gluten free options weren't great. TV's mostly just had sport.
Reviewed by who travelled with Stena Line on Stena Hollandica
"Missed the sailing, no compensation"
No input
Reviewed by Steve who travelled with Stena Line on Stena Hollandica
"Ferry experience"
Ferry experience
Reviewed by Hans who travelled with Stena Line on Stena Hollandica
"A bit shocked"
After my first booked vehicle broke down I had to change vehicles from a big van to a suv which obviously is smaller. I booked with flexi in case something goes wrong. Knowing this I made the phone call quite relaxed until the lady on the phone told me I have to pay 140 quid because car space is more expensive.......... I was shocked because I thought smaller vehicle not a problem just swap registration and that's it. I was very disappointed about that but other than that as always an enjoyable journey.
Reviewed by Marcel who travelled with Stena Line on Stena Hollandica
"Great ferry "
Pretty good ferry really
Reviewed by Andrew who travelled with Stena Line on Stena Hollandica
"Ferry"
A long boring trip with very little to do on board other than spend money but even the shopping is limited. From sitting in the van to getting through our new border controls took 55 minutes in UK a breeze of under 5 minutes in Holland, with a 4 hour drive ahead of us that was an unacceptable welcome home, illegal immigrants treated better! Boat was clean and presentable in a ferry type way, but not much improved since the 70’s over all.
Reviewed by John who travelled with Stena Line on Stena Hollandica
"Amazing, comfortable "
My dog stayed with us in cabin. Super
Reviewed by Aneta who travelled with Stena Line on Stena Hollandica
"Nice crossing"
We liked the comfort of the ship, personnel was great and punctuality was good.
Reviewed by Marcellus who travelled with Stena Line on Stena Hollandica
"Very good"
Having a cabin was perfect to have a sleep during the crossing. Food was much better than I thought it would be. Cinema was brilliant. Very impressed with the ship. Will be using again next time I go towards the Netherlands.
Reviewed by Liam who travelled with Stena Line on Stena Hollandica
"Great trip, highly recommend but a few things to work on"
In general it was a very easy, relaxing and pleasant journey to the Netherlands, with few drawbacks. During the check in process there’s no need to make passengers leave their seats in the waiting room until there’s a security team ready to chest their bags. Not great can queuing up twice at that time of day. It’s crazy. Old people, children etc. Let them stay seated and then call them up row by row or something. Only one team working on security checks so obviously that’s going to take time. No one wants to queue twice. Onboard was fun, clean etc. The basketball court was fun. Would be good to know about carbon footprint on average per passenger compared to, say, train or air travel. Also would be good to know about what Stena Line is doing for the environment. Sea water, foil slick and foam etc at Harwich looked bad. So did the exhaust fumes. Free drinking water on board should be mandatory. Drinks are pricey. Cabin was excellent and pretty good value. Fresh juices and better salads and vege options at lunch would have been nicer than so much meat! And the sate was terrible! Lastly - better signage for the metro station at Hook of Holland. The one ticket machine for RTM services is a bit confusing - we only found out the hard way that those tix don’t work on the buses. Signage for buses was also bad. Customer services were very helpful but a few more signs, clearer instructions for onward travel would be really helpful. Thanks!
Reviewed by Fergus who travelled with Stena Line on Stena Hollandica
"Hook Of Holland to Harwich"
Excellent - best way to travel between UK and mainland Europe
Reviewed by who travelled with Stena Line on Stena Hollandica
"Highly recommend. "
Lovely ship. Avoid Dover Calais disaster.
Reviewed by Philip who travelled with Stena Line on Stena Hollandica
"Nice staff , rubbish food"
nice staff rubbish food
Reviewed by Kurtis who travelled with Stena Line on Stena Hollandica
"Overnight ferry Harwich Holland "
Ship clean, spacious, staff excellent. Not happy with long wait to check in, then at passport control, then, after all that, queue to get on board.
Reviewed by Helmut who travelled with Stena Line on Stena Hollandica
"Overnight Ferry Harwich to Hook of Holland"
Having grown tired of the nightmare that Dover Calais crossings have become, this year we decide to go overnight between HArwich and Hook of Holland. The crossing is more expensive but we saved on the cost of two hotel stays to break the journey so it worked out about even costwise. We enjoyed a clean compact cabin with ensuite and the crossing took hours of the driving time, definately recommended.
Reviewed by Rowland who travelled with Stena Line on Stena Hollandica
"Love the comfort room!!"
I wasn't looking forward to the 9hr journey on a ferry, so we booked a comfort room to try and get some sleep. I have to say, the room was stunning, had a fridge, hairdryer, fab shower etc. They don't have specific shampoo and conditioner though, just general 'shower gel' - which is fine, but not with my hair 🙂 As previously stated on other reviews, there was only one of everything in the fridge, but that didn't bother us too much - I'd took some tea bags and milk to the room from our camper!! Sleep wise, the bed was so comfy that it easy to sleep through the night, so we woke up as we docked into Harwich! As the trucks all went off first, we had time to get ready and have a cuppa. The 'alarm' was fed through the cabins, and started with birds tweeting and an announcement - so you needn't worry about oversleeping. They serve full and continental breakfast, and the food is very reasonably priced! All in all, would 100% recommend, but with a comfort cabin!!
Reviewed by Kay Pender who travelled with Stena Line on Stena Hollandica
"Ferry is the best"
In this age of flight anxiety and blocked ports to Calais, a gentle and relaxing trip can be had from Harwich if travelling to or through Europe. For us it was a perfect route to the German Baltic coast, affording us a good night's sleep on the overnight ferry, before the long drives either side of the channel. Check in was swift, the cabin spacious enough for 2 with good shower and toilet facilities. Highly recommended for a lazy trip abroad with none of the fuss.
Reviewed by Napoleon who travelled with Stena Line on Stena Hollandica
"A decent crossing with great staff"
As you would expect really, we had just the bunk rooms, I have to say the mattress was more comfortable in some of the expensive hotels we stayed in. Direct Ferries have got it right
Reviewed by Martin who travelled with Stena Line on Stena Hollandica
"Outstanding value & service"
We decided for the first time to drive catch to Holland to see family due to disruption at airports etc the cost was only a small amount more than flying but I had the convenience of having the car with me so no bag drops ,baggage belts or losses. I will be doing this again in the future the trip was faultless easy check in great ship lovely cabin and the only regret I have is that I had not done this before.
Reviewed by Bryan who travelled with Stena Line on Stena Hollandica
"Good end of a holiday"
Smoothly got on the ferry, were lucky to get a last minute cabin, had a good lunch, shops are a little boring, easy access to either port.
Reviewed by Sabine who travelled with Stena Line on Stena Hollandica
"Great value for money, but the road system getting away from the port is compromised by blocking acc"
I drove from Switzerland without a hitch in 11 hours , but getting from Harwich to the A1 took 8 hours due to blocking of roads accessing the main routes to Cambridge, Peterbourough and Newark
Reviewed by Alan who travelled with Stena Line on Stena Hollandica
"Wonderful"
I really enjoyed the ferry very friendly staff One thing I found the area to let dogs out rather small but for the rest a great experience will be using you instead of the plane in future
Reviewed by Julia who travelled with Stena Line on Stena Hollandica
"Good Experience "
Took the HvH to Harwich, single trip with the car. All when smoothly and staff seemed helpful. Over night stay in the cabin was good too. Nice smooth sailing.
Reviewed by Victor who travelled with Stena Line on Stena Hollandica
"Holiday "
Very easy and pleasant trip. Great cabins and facilities.
Reviewed by Matthew who travelled with Stena Line on Stena Hollandica
"Disappointed"
Unwashed, stinking towel and pillow, leaking pipe in bathroom
Reviewed by who travelled with Stena Line on Stena Hollandica
"Awesome trip"
The ferry was well organized and clean. The staff were friendly helpful and we had a wonderful time overall.
Reviewed by Juanette who travelled with Stena Line on Stena Hollandica
"Plain sailing"
Our both legs of our journey the the boat was good and clean, catered for our very little needs and was punctual. The experience was marred by the very prolonged passport checking at\ both ends. The journey is 7 hours and all the personal checks could be made on board very easily with border control officers from either end . It is a shame that your excellent service is marred by an inefficient cortil lservice.
Reviewed by Arthur who travelled with Stena Line on Stena Hollandica
"Happy"
Read a book as wifi didn’t work. Comfortable seats. Nice crossing.
Reviewed by Helen who travelled with Stena Line on Stena Hollandica
"Stena experience"
A really enjoyable experience! Especially in view of what's happening at the airports nowdays. No delays, no cancelled crossing, no lost luggage and free movement in board. The food was good and the cabin clean and comfortable. Sincerely recommended!
Reviewed by Eliza who travelled with Stena Line on Stena Hollandica
"Smooth Sailing"
We had a wonderful day with great views, good food, and friendly staff!
Reviewed by John who travelled with Stena Line on Stena Hollandica
"Great journey "
After only ever having done Holyhead-Dublin, this was new ground for me. Clean ship, great staff and calm waters made it a pleasure.
Reviewed by Simon who travelled with Stena Line on Stena Hollandica
"Great Service"
Great service from Harwich to Hook of Holland return.
Reviewed by Jonathan who travelled with Stena Line on Stena Hollandica
"Not so good"
No wifi fo 8 hours
Reviewed by Umberto who travelled with Stena Line on Stena Hollandica
"Great"
Stena line was a great experience with very happy staff who love there job
Reviewed by Dave who travelled with Stena Line on Stena Hollandica
"Recommend "
Recommend only downside food expensive and not very nice
Reviewed by Derek who travelled with Stena Line on Stena Hollandica
"Excellent trip"
I had a good trip to and from Harwich. The services are great, the employees kind. Everything was clean and I loved the sun desk with happy music and a nice drink. On my way back after a busy weekend I booked a cabin. A clean bed and shower were waiting for me. All of it made it a very pleasant experience.
Reviewed by Ylan who travelled with Stena Line on Stena Hollandica
"my review "
The stars say it all, food wasn't that hot, but was tasty
Reviewed by John who travelled with Stena Line on Stena Hollandica
"Comfortable crossing Harwich - Hook of Holland"
Very comfortable crossing from Harwich to Hook of Holland, good services on board and variety of choices to make it a very pleasant journey.
Reviewed by Pieter who travelled with Stena Line on Stena Hollandica
"Amazing staff and the right sort of transport to travel"
Amazing staff and the right sort of transport to travel with. I am amazed how they manage it, but I can easily give 10 out of 10 to their service they provided.
Reviewed by Helal Ahmad who travelled with Stena Line on Stena Hollandica
"Never check-in your suitcase"
Great trip, but the delivery of the suitcases in Hoek was a Desaster.
Reviewed by Evelin who travelled with Stena Line on Stena Hollandica
"A day at sea"
A most enjoyable day, great amenities, professional and friendly crew, smooth embarkation. One complaint: smokers outside on all decks made it unpleasant to be outside with smoke everywhere that is outside.
Reviewed by Michelle who travelled with Stena Line on Stena Hollandica
"Unkompliziert, Problemlos…. Einfach gut"
Guter Service für Fahrzeuge und an Bord. Alles war sehr gut
Reviewed by Matthias who travelled with Stena Line on Stena Hollandica
"A very good crossing with very good service."
My wife and I enjoyed a very good crossing from Hook of Holland to Harwich and return. The cabin facilities were very good, the facilities onboard were very good and the service was very good. We would definitely repeat the crossing again given the opportunity.
Reviewed by John who travelled with Stena Line on Stena Hollandica
"Two different experiences"
Went too and from the Netherlands on the same boat for a holiday postponed by 2 years. Going out on the full night boat we had a satisfactory cabin and complementary dinner. Very little choice. No glasses in cabin.. " due to covid" ... Very unhelpful staff member at customer care. Asked about breakfast details.. " don't know" .. could have explained details were on a card in the cabin! Instead thought he was being funny. Very rude. On the day boat back. Had Captain s cabin, fantastic... Including lots of glasses! Also much better meal for a 6 euro upgrade in the waiter serviced restaurant.. with wonderful staff who couldn't do enough to be helpful. Less learnt. Maybe the dayboat is better.
Reviewed by Maryke Turvey who travelled with Stena Line on Stena Hollandica
"Review of the crossing from Harwich to Hook of Holland and return"
Very pleasant crossing with Stena Hollandica
Reviewed by Gabriele Lendor who travelled with Stena Line on Stena Hollandica
"Superb service"
Cannot compliment Stena Line enough. Our return trip to the Netherlands with them went very smoothly. The cabin was spotless, the ship clean and well organised, the staff helpful and friendly.
Reviewed by David who travelled with Stena Line on Stena Hollandica
"great overnight sailing"
we checked in at 19:30 for a 22:00 sailing. Everything was smooth to get onto the ship. Staff was helpful in securing us a great cabin for a family of 5. Ship was clean and comfortable and on time. (We've had time delays with Irish Ferries in the past, not so with Stena) Would sail again (Hook of Holland to Harwick overnight)
Reviewed by Alexx who travelled with Stena Line on Stena Hollandica
"Stena line"
Having booked very late because of the problems with P & O. We found the service acceptable. The only problem we had was one member of staff was very rude to my partner. Spoke to him in a very brusk way.
Reviewed by Linda who travelled with Stena Line on Stena Hollandica
"Relaxed travel"
Friendly staff, clean cabin. Highly recommended.
Reviewed by who travelled with Stena Line on Stena Hollandica
"Good eperience"
Cabin was excellent with a TV , good facilities on board, complimentary meal in truckers resturant, very polite and friendly crew.
Reviewed by Gary who travelled with Stena Line on Stena Hollandica
"Brilliant experience!"
Brilliant and effortless experience, would highly recommend!
Reviewed by who travelled with Stena Line on Stena Hollandica
"Very helpful staff"
The staff have really raised their game over the past couple of years. They are hugely friendly and helpful, making it a pleasure to travel
Reviewed by Keith who travelled with Stena Line on Stena Hollandica
"Ferry review "
This survey form has no questions
Reviewed by Graham Bennett who travelled with Stena Line on Stena Hollandica
"Harwich-Hook-Harwich withStena"
Enjoyed both crossings on the two ships. Staff friendly and competent.
Reviewed by Colin Smith who travelled with Stena Line on Stena Hollandica
"Heen en weer van Rotterdam naar Harwich"
Heen en weer van Rotterdam naar Harwich, zowel heen als ook terugreis stipt op tijd. Rustige periode. Vanwege corona wel op tijd zijn ivbm controle passengers locators form en vaccinatie bewijs controles
Reviewed by Simon who travelled with Stena Line on Stena Hollandica
"Bad experience "
We had to wait to get to the immigration 4 hours.
Reviewed by who travelled with Stena Line on Stena Hollandica
"Good trip except boarder control"
All facilities at the ship were satisfactory, but waiting at passport control makes you think to avoid any sort of travel abroad. Almost 3 hours wait with children screaming for toilet and food is not worth a few days holiday. Once all trucks were cleared, it was was our turn. This is the result of bexit, but no talks about it.
Reviewed by who travelled with Stena Line on Stena Hollandica
"Fabulous"
Very helpful staff - 5* service. Very clean and good value both in terms of ticket price and on board.
Reviewed by who travelled with Stena Line on Stena Hollandica
"Good quiet trip"
Good quiet trip not busy.
Reviewed by John who travelled with Stena Line on Stena Hollandica
"Top Service "
Was very Good, would use Stena again. Thx
Reviewed by who travelled with Stena Line on Stena Hollandica
"Relaxing"
Coming from the Netherlands I prefer going with Stena Line from Hook of Holland to England above using the shorter sea crossing from Calais. This is more relaxing, because less driving time.
Reviewed by Mark who travelled with Stena Line on Stena Hollandica
"Great staff "
I was so please with the staff so helpful and caring. Very friendly and respectful.
Reviewed by Dee who travelled with Stena Line on Stena Hollandica
"Excellent !!"
The Best !!!
Reviewed by Joanna who travelled with Stena Line on Stena Hollandica
"Stena Line"
All best
Reviewed by who travelled with Stena Line on Stena Hollandica
"Could be better "
Our outbound experience was perfect. The return journey was not. The staff were rude, especially guest services and the barista coffee shop. I was charged over 38 Euros for 2 bottles of water, 2 fish and chips, that were lukewarm and 2 apple pies, I should have questioned this, but was too stressed, due to children running riot around the restaurant area unsupervised. Until departure, there was no policing of the mask policy by staff. At departure, a four ringed officer, was rude and condescending. His attitude was not one of passenger courtesy, I am surprised he didn’t end up getting punched. He finished his rant by saying the he was the one that would make sure the mask policy was fully adhered to. He did this standing next to 2 passengers in his immediate vicinity, one not wearing a mask and one with the mask not covering his nose. It was like that throughout the crossing. Your safety briefing is an absolute waste of time. The female voice is not understandable and definitely not commanding. I am sure 99% of passengers did not know what to do for seven short and one long. Overall the return journey was a bad experience.
Reviewed by Robert who travelled with Stena Line on Stena Hollandica
"Harwich to Hook of Holland 2nd January 2022"
Being very concerned about whether I had the correct paperwork I arrived very early leaving plenty of time to correct problems. Being that early allowed everything to be checked and I was offered an earlier sailing with a mandatory cabin for this nighttime sailing. The marshaling and processing of the cars, vans & motorhomes was very efficient with onshore staff being very pleasant and cheerful in a most helpful way. The ship, Stena Brittanica was clean, well signed, and very comfortable and in the morning the breakfast was had a very wide choice of welcome food in a clean well kept dining area. This has been a most welcome experience and one which avoids France perfectly. Thank you, Stena Line and a happy New Year to all.
Reviewed by John who travelled with Stena Line on Stena Hollandica
"A great way to travel to Holland "
Just returned from a few days visiting our daughter in Holland Took the Stena Line ferry from Harwich to Hook of Holland and returned Boarding was no problem at all and the facilities on board were fantastic. We booked a room which had an outside view and the 8 hr journey went by really quick Slight delay when entering Netherlands Border control but only because of the heighten Covid checks If you are looking for a relaxing trip to Holland this is the best way
Reviewed by Richard who travelled with Stena Line on Stena Hollandica
"non starter holiday in the Netherlands."
We were due to travel from Harwich to the Netherlands but due to the Dutch government locking the whole of their country down due to the corona virus we were not allowed to go there, we were told that if we did go then we would be in isolation for 10 days.
Reviewed by Keith merrin who travelled with Stena Line on Stena Hollandica
"Christmas trip to the Netherlands"
Great ship and staff. Excellent cabin even for basic inside 2-berth. Check in and immigration controls in UK and NL were both rather slow and there was no queue management so felt a bit unfair when some lanes went fast than others. Also disappointed that you had to pay for wifi on the Hollandica on the NL>UK leg when it was free on the Britannica on the UK>NL leg. Overall though very good. Well done Stena!
Reviewed by David who travelled with Stena Line on Stena Hollandica
"Very good experience "
As above, please experience
Reviewed by who travelled with Stena Line on Stena Hollandica
"Covid"
Unfortunately on the day of travel there was a marked concern with COVID 19. Germany and Holland have increased in cases. Literally hours before departure we decided, sadly it was to risky to make the trip. We would not have been able to quarantine or lockdown in any country we visited. We have not had a holiday in 6 years so it was not a decision we made lightly.
Reviewed by Jason who travelled with Stena Line on Stena Hollandica
"Efficient and comfortable "
Just what I needed after 12 hours of driving - clean, comfortable cabin.
Reviewed by who travelled with Stena Line on Stena Hollandica
"Stena Harwich Crossing"
Really pleased with the service. The ship was punctual with fast and slick embarking and disembarking both directions. The boats are obviously well managed and there are good, clean facilities on board
Reviewed by Mike who travelled with Stena Line on Stena Hollandica
"Overnight voyage across the channel 😀"
The Gates open 3 hours before departure giving you plenty of time to board the ship and get settled in We had a lovely Evening meal in the restaurant and then relaxed in some of there really comfortable seats We could have gone to the cinema or one of the bars but it was blowing a gale we knew it was going to be a rough night 😂🙈 The inside Cabin we booked was nice and Snug 👍 It had a nice bathroom with a shower There was a tv on the wall and bunk beds, Im 6ft 5 and i went on the top bunk It was really comfortable and was enough room without feeling cramped Slept like a log thank God 😂 At 5.30am is the cheeping of birds and they announce breakfast is being served You can have as much as you want full English or whatever for 15 pounds Great start to the day 😀 At 6.30am we left the ship refreshed considering it was a really rough crossing we were feeling really good Will definitely do this again 😃 👍
Reviewed by Gabriele who travelled with Stena Line on Stena Hollandica
"Covid 19"
Even though the trip from Holland there was no problems with mask or the vaccine paperwork.. I was fully jabbed and also did pcr test in uk on the second day. I took a negitive test for uk Gov before setting off for Holland. Once at the port I told the lady I was vaccinated and except with a work permit I work in Germany also did not stop in Holland. I was sent to the van in the car park and payed 65 british pounds for a test I knew would be negitive. I resent paying this money and feel conned..the uk Goverment was supposed to make the price of travel cheaper.. If it was stena policy to have a pcr test it should have been cheaper and in the price of the ticket. Not a happy bunny. My sailing experience however was a good one.
Reviewed by Michael charnock who travelled with Stena Line on Stena Hollandica
"Great experience"
Great experience with everything. I travelled with my dog and they provided essentials such as blanket water bowl etc. Staff was friendly and professional.
Reviewed by Ayshe who travelled with Stena Line on Stena Hollandica
"Truncated trip"
Corona has already changed our lives however the Stena trip was a highlight before hitting the stormy waters again. Stayed in the fresh air and enjoyed the glorious view from the After Deck. Stay safe stay home support the NHS!
Reviewed by Robert who travelled with Stena Line on Stena Hollandica
"An excellent service!"
I just sailed from HoH to Harwich and was impressed on every level. All aspects of the journey exceeded my expectations. The food and cabin were excellent and the crew were extremely pleasant and accommodating but most importantly of all was the attention to safety with regards to COVID-19. I had my hands sprayed on boarding and on entering the restaurant and everywhere one looked there were a large number of crew members doing nothing but wiping down surfaces and generally disinfecting. An admirable operation which I look forward to experiencing again.
Reviewed by John Barwis who travelled with Stena Line on Stena Hollandica
"Nio such luck"
We did not go and we did not get our money back as we did not purchased flexible tickets. The fact that we could not travel as travel was banned does not help with a refund.
Reviewed by Cheryl who travelled with Stena Line on Stena Hollandica
"Last trip"
Very friendly and attentiv service. I also was very glad the manager on board was ready to answer me a question. Thank you.
Reviewed by who travelled with Stena Line on Stena Hollandica
"covid-19 problem"
i wont changed ticket 24 march to april when.sorry this not me problem pls.problem covid-19
Reviewed by Juris who travelled with Stena Line on Stena Hollandica
"Good option"
Nice journey
Reviewed by Szymon who travelled with Stena Line on Stena Hollandica
"Hassle free"
Good measures against Corona virus, easy trip over. Would be nice if you buy lounge access you could get food there, now you have to leave to get to the restaurant.
Reviewed by who travelled with Stena Line on Stena Hollandica
"Pleasant experience "
Pleasant crossing. The lounge ares was not open so not anywhere to relax apart from table an chairs area. This was obviously because of infection control due to the Coronavirus , and it was good to know that precautions were made. However , I think the lounge area is an important area for travellers who want to travel so I think the seating areas could have been switched around, and the table and chairs areas outside the restaurants closed off instead . The use of hand sanitiser was available and it was evident that Stenna was doing all they could to prevent the spread of infection .
Reviewed by Ian who travelled with Stena Line on Stena Hollandica
"Escape 🤗"
Fantastic trip, VERY punktual, flawless process of checking in, boarding. My cabin even only for two passengers and inside, was very comfortable, with everything You might need over time of crossing. Clean, comfy, as You need. Keep up good service guys 👍👏🤗
Reviewed by Ryszard who travelled with Stena Line on Stena Hollandica
"nice trip"
I had a wonderful trip with Stena line
Reviewed by Boudjemaa who travelled with Stena Line on Stena Hollandica
"The best Way to travel!"
Way less stressful than an airport. Comfy bed, slept really well, would definitely use again.
Reviewed by who travelled with Stena Line on Stena Hollandica
"Slightly Grasping"
The trip was a bit choppy, but that isn't surprising given the weather. The cabin was clean and functional. The staff were unfailingly helpful and polite. The food options for supper were unapetising, so I didn't buy any. The breakfast was greasy and the orange juice from the dispensers was sickenly sweet. My biggest complaint was the wifi being expensive, awkward, and stingy. I purhcased the option for wifi for the entire voyage, but because I embarked a couple of hours prior to departure the ticket had expired and I had no internet in the morning. Seeing as the ship was already in port and presumably had access to ground-based internet, this felt stingy and grasping. Making the wifi token cover the whole trip when it is described as lasting for the whole trip might help. Overall there are lots of little extras where simliar industries don't charge, and it feels as though one had to be on ones' guard against unnecessary expenditures. I get why ferries are the third choice for crossing the channel, I just feel more could be done to fight that.
Reviewed by Alex who travelled with Stena Line on Stena Hollandica
"Comfy and efficient "
We had wonderful return overnight crossings on Stena to Hook of Holland. Comfy clean cabins, helpful wake up calls, easy check in and all ran ahead of time. Can't fault it!!
Reviewed by Lorna Cousins who travelled with Stena Line on Stena Hollandica
"Excellent experience on the whole"
This was an excellent crossing on a superb ferry - very steady comfortable and far superior to most other ferries that I have used. Staff were most helpful and a credit to Stena. The facilities were excellent, clean toilets/washrooms and excellent dining services. Embarkation and disembarkation were efficient, fast and orderly. My only complaint is about the food and catering. In itself it was good, food hot, and excellent service - but it was bland, and seemed as though it was fresh from the can or microwave. Not the best value for money. A small cup of coffee at €2.90 and a 'normal' cup at €3.90 was ridiculously overpriced for what I got. Shame, really, as beer or cider was comparatively much cheaper - not good for drivers?
Reviewed by Chris who travelled with Stena Line on Stena Hollandica
"nice safe crossing"
found the ferry very comfortable and good value wifi meant i could basically stream films the whole journey on both trips. staff all very polite and helpful, and all facilities very clean and tidy. Had a curry on the way out which was nice. Only complaint was the cost of bottled drinks in the cafeteria 4.30 euros for a bottle of ice tea and no tap water available a shame to take advantage of a captive audience especially if there is family of five.
Reviewed by who travelled with Stena Line on Stena Hollandica
"A first trip on the Hook of Holland to Harwich ferry"
We decided to try the routing from Hook of Holland to Harwich for the first time and overall, it was a real pleasure and we also returned to Europe on the same route. We booked the flexible ticket which included access to the Stena lounge as we needed to be able to change the dates if we had to. The lounge was full but the passenger section of the boat was almost empty. We only stayed a short while in the lounge as the facilities were better in the main part of the boat. It would also be more pleasant if mobile phones could be banned from the lounge as there were some very disturbing moments in there. On our return trip, many of the items shown in the self-service restaurant were not available, which was rather disappointing. However, we would probably use this route again, but we would not pay extra for the lounge.
Reviewed by Frederick who travelled with Stena Line on Stena Hollandica
"Cruising"
We had a very gentle and relaxing crossing from Harwich to Hook of Holland on probably the nicest ferry. The staff were helpful, the boat was spotless and the facilities were excellent. It didn’t feel like we were on there for seven hours! It helped that we paid for the premium lounge however the lounge on the Irish crossing we did at Christmas had a better lounge. The only things that were missing is more food available in the lounge and the Wi Fi should have been free and much much faster. That said, we had a pleasant crossing.
Reviewed by Ian who travelled with Stena Line on Stena Hollandica
"good experience"
never been on a ferry before, usually travel by planes but this time I had to take the wee dog across the Europe so we have chosen Stena Line and we don't regret. after driving 450 miles there is nothing better than having your own cabin with the toilet 🚽and the shower 🚿. rooms are well silenced so you can't hear much from the corridor or your neighbour's TV 📺 very kind and talkative bar tenders where I have spent some time as well good facilities, cinema, restaurant, lounge area with the big TV, kids play area, couple of arcade machines as well. I was worried about 7 hours boring trip but actually I would recommend it and I would do it again
Reviewed by tom who travelled with Stena Line on Stena Hollandica
"Trip To England"
The ship was very modern, clean and above my expectations in comparison with other ferries I have used, to travel to England. The cabins are very modern and have Satellite TV. The prices onboard (Bar, Breakfast) are not too expensive as per other ferry companies. I would definitely use this ferry again.
Reviewed by Petra who travelled with Stena Line on Stena Hollandica
"Nice overall experience"
There is a lot of entertainment on the ship, time flies nicely as there are facilities to do your own stuff (watch stuff on your own device, listen to music, read a book, enjoy the view) but also there is a cinema, casino, restaurants and bars, etc. Food-wise I did not see much choice for vegans so on my way back I brought my own food. Toilets were overall clean however the restaurant and bars area was not that clean and tidy at some point late in the journey. I would strongly recommend considering a quiet area that is indeed quiet. There were babies, kids, and adults on a few drinks everywhere so peace and quiet would have been possible in a private cabin only I believe.
Reviewed by Pavlina who travelled with Stena Line on Stena Hollandica
"Amazing experience! "
Never travelled by ferry before especially not while towing a caravan, loaded quickly and safe, given the keys to our room which was perfect, TV and shower as well! We enjoyed a lovely meal and breakfast on our journeys and the staff were all very pleasant. 100% will be traveling on the Stena Line again!
Reviewed by Laura who travelled with Stena Line on Stena Hollandica
"Excellent "
It was alrigh likee e
Reviewed by Stephen who travelled with Stena Line on Stena Hollandica
"Not what though it would be "
My return ferry was cancelled by ferry operator due to maintenance repairs etc... I was offered a new ferry tickets next available ferry. And for our troubles we were told we will get a Upgraded cabin. Instead of 2 berth we have been promised 3 berth family cabin. Well... to our surprise a 3 berth was exactly the same as 2 berth cabin!!! Unless we were given a wrong one... 🤷🏻♂️ We have had a meal on the ferry also and it wasn’t great for what they charge. Overall average experience...
Reviewed by Marcin who travelled with Stena Line on Stena Hollandica
"Star line"
5stars service!
Reviewed by Piotr Piotrowski who travelled with Stena Line on Stena Hollandica
"Recommended "
00% recommended
Reviewed by who travelled with Stena Line on Stena Hollandica
"Watch out for "Premium Parking" - it doesn't exist! "
Stena Line is great. Direct Ferries not so much! During my phone booking I was upsold "Premium Parking" which I was told would allow me on to the ship earlier and at the front, this is a lie. The service doesn't exist, its purely a first come first serve process at the port. I have already had a huge headache with the customer service team who in my opinion need some training in basic customer service, hugely disappointed. I won't be booking via Direct Ferries again, my advice is to either book directly with Stenaline or drive the extra miles to Calais.
Reviewed by Steven who travelled with Stena Line on Stena Hollandica
"Hip-hop"
quickest, easiest and most relaxed way to travel between Germany and England
Reviewed by Robert Garrett who travelled with Stena Line on Stena Hollandica
"Relaxed way from the UK"
Overnight Ferry from Harwich to Hook van Holland is super convenient, travel while you sleep! Ship has all facilities needed, staff helpful. Better than the chaos of flying of you have a few spare hours
Reviewed by Steve who travelled with Stena Line on Stena Hollandica
"Big Thank You to the housekeeping crew"
Use this crossing a couple of times a year and usually have nothing to remark on the service; it serves a purpose and everything works. This time, however, I’d like to give a big Thank You to the housekeeping crew who found my mobile phone and promptly handed it in so I could be reunited with it prior to disembarking at Harwich. Cannot thank them enough for their honesty and diligence.
Reviewed by Anna who travelled with Stena Line on Stena Hollandica
"Kind Stena Line"
Very much appreciated the kindness of StenaLine ground and ferry staff. It’s wonderful to find a real sense of hospitality and understanding.
Reviewed by Charlotte who travelled with Stena Line on Stena Hollandica
"Good stuff"
It was my daughter who took the overnight ferry from the Hook of Holland. Excellent crossing , room was good and breakfast before arriving. Really good way to travel.
Reviewed by Emma who travelled with Stena Line on Stena Hollandica
"Rude Restaurant manager"
We were charged 22 euros for a very poor breakfast - I questioned why the fruit selection was so low - there was only melon and cut up oranges - normally full spread - clearly the kitchen couldn’t be bothered to cut anymore fruit. The restaurant manager snapped at me - what do you want? What I didn’t want is that attitude first thing in the morning - and told him to forget it - he started say I was moaning and acted in a racist manner by saying bloody British under his breath. The manager came and the restaurant manager started spouting how he had witnesses - he then continued to try to initmidate by strutting around discussing the issue with his staff. Terrible behavior.
Reviewed by Gavin who travelled with Stena Line on Stena Hollandica
"hook of holland to harwich"
very comfortable crossing and very comfortable single cabin enabled me to get a good night's sleep. no hassles embarking and disembarking, very a-b.
Reviewed by Sheldon who travelled with Stena Line on Stena Hollandica
"11 and 16 December "
Could not fault the service both outward and return. Clean ship and attentive crew
Reviewed by David who travelled with Stena Line on Stena Hollandica
"Fantastic experience "
Can’t fault the company, staff or ship. Everything was perfect. From timings to cleanliness. We had an inside cabin, it was spotless and spacious. Will definitely be using this crossing again.
Reviewed by Jonathan who travelled with Stena Line on Stena Hollandica
"Great trip "
Really good
Reviewed by Patricia who travelled with Stena Line on Stena Hollandica
"Highly recommend "
This was my second trip from Hook to Harwich and I highly recommend it. The ship is clean and staterooms comfortable and there is lots to do onboard. Have recommended to many!!
Reviewed by Ellen who travelled with Stena Line on Stena Hollandica
"A relaxing journey!"
Arrived at Harwich port, straight through passport control and on to Stena Line ferry. Quick & easy. Left car & went up to deck 9. This was as good as any cruise ship i have been on. Clean, comfortable, great staff, great food & relaxing!
Reviewed by Richard who travelled with Stena Line on Stena Hollandica
"A pleasant journey"
-
Reviewed by who travelled with Stena Line on Stena Hollandica
"Bitterballen on the high seas"
Not really a composer of reviews but why not. Its Sunday. I am not exactly a regular user of ferries, but have used the Harwich to NL service maybe 7 or 8 times over the last few years. Normally I fly budget, so my experiences on boats are really a comparison to this. Lets be honest, boats are slow. Saline is a pretty viscous solvent and fluid dynamics are a harsh mistress. Pushing a small floating metallic town through any liquid would take a while, especially if the aim is for everyone to survive the experience. A one hour flight to Amsterdam becomes a 7 hour investement. Are there advantages? There are. Let us consider them. You are probably reading this because you have a mortal fear of flying, or because (like me) you love you car. Possibly too much. You may also be thinking of moving copious amounts of stuff from one country to another. The good news is that fluid dynamics work in your favour here. Bouyancy in particular: your baggage is weightless on the high sea. Almost no extra fuel is burned by how much junk you bring. So your allowance is limited only by your imagination, the amount of stuff you have, plus the carrying capacity of your beloved vehicle. Usually I book a cabin because the relative cost is very small relative to the sanctuary they impart upon the weary traveller. The ability to finely control exposure to communal spaces and your fellow man is glorious. While having your own shower and porcelain express leaves you feeling like a royal, mastering your own climate with the air conditioning makes you truly feel like a God. Free WiFi is a bit bleh but at least its there. And free. I am a scientist, so too poor to use the paid internet so no comment on that. There is also something pretty humbing about driving your onto a boat alongside massive cargo trucks. Emasculating some might say, as your pride and joy becomes plankton in a sea of axels. Quite a fascinating glimpse into infrastructure, logistics and the real economy if you ask me. Sometimes I think customs is a pretty cool job, just snooping around shipping containers all day, looking at the weird stuff humans spend their money on. Not sure why, but I find ferry passengers are just chilled and nice to be around. I think most people stay pretty reasonable while their density stays below a certain threshold. Finally, I love how truckers have VIP status and basically get their own private deck. Presumably this is to minimize their exposure to civilians like me. A shame though, because I would not mind hanging out with them to be honest. They probably have nice stories or annecdotes about machines and life on the road. Reminiscing about fuel prices, epic traffic jams, their favourite junctions, etc. Especially I like seeing the massive Dutch guys and marvelling at their bigness. Honestly after living there for 9 years I never fully got used to how tall the Dutch can get. Apparently its their dairy consumption, but I find it hard to believe there is no genetic component. What I love most is that they are so chilled and laid back depsite their epic proportions. Sail Stena Line
Reviewed by Scott who travelled with Stena Line on Stena Hollandica
"All but"
The ferry crossing was very pleasant with perfect hosting by all staff,both directions. The “All but” comes from access to the terminal which is not Stena’s problem. My sat nav packed up near Dordrecht but no problem I thought, follow Road signs. You may not be aware but there are no signs for the Hook of Holland until you are almost upon it. I made it by the skin of my teeth and the goodwill of your staff at the other terminal in south who called ahead to say I was on my way. Big thank you to them.
Reviewed by David who travelled with Stena Line on Stena Hollandica
"Excellent as usual"
I've done this trip so many times, night and day crossings, never any problems, staff always brilliant, never nor enjoyed a trip, I've done circa 15+ tips now!
Reviewed by Marc who travelled with Stena Line on Stena Hollandica
"Review"
Excellent crossings to and from Hoek van Holland, especially on return with stormy seas giving the boat a run for its money. In fairness, these ferries just seem to plough through anything without spilling a drink. Cabin excellent. Crew excellent. Thank you
Reviewed by Scott who travelled with Stena Line on Stena Hollandica
"Great ferry line."
Very pleasantly surprised. Overnight sleep in private cabin a good way to travel.
Reviewed by Brian who travelled with Stena Line on Stena Hollandica
"night crossing Hook to Harwich"
good crossing shame breakfast is so expensive
Reviewed by Allan who travelled with Stena Line on Stena Hollandica
"Great service "
First time travelling by stena and it was a great experience, staff are fantastic and go above and beyond to assist you.
Reviewed by Joanne who travelled with Stena Line on Stena Hollandica
"Review"
Review
Reviewed by Nicholas who travelled with Stena Line on Stena Hollandica
"Harwich to hook of Holland "
Pleasent journey. Friendly staff and good facilities.
Reviewed by Simon who travelled with Stena Line on Stena Hollandica
"Adequate but a few downsides"
Firstly: we did the day sail, we booked a cabin so we could get some work done and some rest, upon arriving in our cabin we found a desk but no chair or stool, also the bathroom had a very bad smell (it was spotlessly clean but the toilet seemed to be giving off a very strong odor of human waste) the internet was also incredibly difficult to login to. Once it was finally able to connect it was very obvious that to do any work whatsoever (and no cell service) we'd have to pay for internet access. The first attempt took money off our card but didn't allow us online. A second attempt worked. But resulted in a double charge (which we should hopefully be getting a £10 refund for) A visit to front desk for assistance proved to be less then pleasant but we did find we got a stool delivered for the desk which was meant to be in the room. Finally when leaving the boat in our vehicle they seemed to completely forget us and one other car behind us and only at the very last minute did a man wave us on to go, and then another man stopped us and let all of the freight trucks off before us! We had to sit for absolute ages. I've been on dozens of ferries with both Stena and p&o and I've never had an experience like today. On the other hand, positive reviews for the cabins general comfort and it being clean. Also the shower was above average with decent space, good pressure and plenty of hot water which was a nice touch. The smell was off putting but if that hadn't been an issue would have been an excellent cabin experience.
Reviewed by Nicholas who travelled with Stena Line on Stena Hollandica
"Comfortable and smooth crossing "
Convenient, easy and comfortable. Would have been nice to have tea/coffee facilities in cabin without having to upgrade. Didn’t use restaurant or any other facilities .
Reviewed by Tracy who travelled with Stena Line on Stena Hollandica
"Great all round trip"
Easy, well organised, comfortable cabins, clean and well priced. No better way to get between The Netherlands and the UK. Only area that can be improved would be the food and cost of the food. Otherwise all good.
Euro
US Dollars
Euro
US Dollars