Operated by Irish Ferries on the Dover Calais route
Named after Yeats' poem "The Lake Isle of Innisfree", this well-equipped and modern car ferry crosses the English Channel from Dover to Calais up to ten times a day. On board, you'll discover a wide range of environments in which to relax and enjoy yourself.
Upgrade, for a supplement, to the luxurious Club Class Lounge and make your journey even more comfortable, enjoying magnificent sea views.
The isle of Innisfree features a wide range of bars, brasseries and cafes. For passengers requiring a restaurant menu, Boylan's Brasserie serves a selection of hot food or choose from a wide range of sandwiches, rolls, baps and light refreshments at Café Lafayette. O'Flaherty's Bar offers a choice of delicious hot and cold snacks and, of course, a full bar service.
The shop offers passengers the chance to buy gifts and souvenirs for friends and family. In addition, you can pick up some great deals in fragrances, fashion and electrical goods.
Additional Onboard Facilities - Irish Ferries - Isle Of Innisfree
There is a large play area for kids with films, games, and toys to keep them entertained and a large amusement arcade for all the family.
Accessibility - Irish Ferries - Isle Of Innisfree
Please Note: Whilst we have taken great care in making our Isle Of Innisfree guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.
77% of our customers recommended this ship
"GOOD IN GENERAL "
The ferry was better than what we’ve used before and much more affordable than most ferries. Loved tge kids play area and comfortable seats.
Reviewed by Munyaradzi who travelled with Irish Ferries on Isle Of Innisfree
"Excellent choice"
We used Irish Ferries for our Dover to Calais and return crossings for the first time this month and found the boats and service to be excellent. Everything was clean and tidy and staff were on hand as we boarded and sailed to make sure we were all ok. Although we didn't eat on either leg of our journey we did buy drinks and were happy with the service.
Reviewed by Tim who travelled with Irish Ferries on Isle Of Innisfree
"Good trip "
On time, no hustle will be using again
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Breakfast was a rip off!!"
The ferry and sailing both ways was great, but the price and the quality of the breakfast was exorbitant!!
Reviewed by Andy who travelled with Irish Ferries on Isle Of Innisfree
"dover calais crossing - 2/08/2023"
We found our crossing most agreeable,the staff were very friendly and helpful, and willing to answer any of our questions.
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Unforgettable "
A very small ferry for to many people, to crowded. Customers treated like sheep's in a stool. The worst experience I had in my life with ferry.
Reviewed by Doru-iulian who travelled with Irish Ferries on Isle Of Innisfree
"Pleasant trip "
Used to cross with Eurotunnel since 2005. I wanted to try the ferry and I was very surprised by the quality of the service. The price is fair and the facilities correct 👍🏽.
Reviewed by Mohamed who travelled with Irish Ferries on Isle Of Innisfree
"1 toilet "
Travelled with Irish ferries last summer and had a good experience so booked again, however this time was not so good. The sea was extremely rough the day we travelled this year meaning a lot of people were being sick and for the whole ship there was 1 female and 1 male toilet in working order the rest were all blocked with sick/poo we asked if anymore toilets could be open and was told not. In the end people were going into different bathrooms on the ship which said closed as the ones which were “open” all became unusable. This was at 6am too so I dread to think what the people who got on the ship after experienced. The ferry was on time, breakfast was good, shame about the bathrooms
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Lovely experience "
Fantastic
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"26.08"
Overall
Reviewed by Nathalie who travelled with Irish Ferries on Isle Of Innisfree
"Calais"
We had an appointment for 2:30pm, but we were able to leave at 7:30pm! The port of Calais was scandalous!
Reviewed by Balazs who travelled with Irish Ferries on Isle Of Innisfree
"Great service"
We had great service helpful staff, we arrived early for our crossing incase of traffic and queues and were then offered an earlier departure ferry which was great, could be a bit cleaner in places but not what didn’t expect from a day ferry, I would use again
Reviewed by Elaine who travelled with Irish Ferries on Isle Of Innisfree
"Terrible "
Terrible
Reviewed by Daiva who travelled with Irish Ferries on Isle Of Innisfree
"happy"
I am very happy I enjoyed this trip
Reviewed by Sajid who travelled with Irish Ferries on Isle Of Innisfree
"A really pleasant crossing"
After the delays caused by the Border Force, everything else went smoothly. I arrived a little early and the helpful staff managed to fit me on the earlier boat. The look and feel of the ship is one of quality and excelence. The emergenc y briefing was clear and I particularly liked that they made provision for those needing extra help. The crossing as overr almost before I reaLised it. The unloading was really well organised and we were on out way . Thanks for a great trip. Will used Irish Ferries again.
Reviewed by Peter who travelled with Irish Ferries on Isle Of Innisfree
"Satisfactory"
Dover to Calais the ship was grotty. I didn't care as I slept. Calais to Dover was a more modern ship which was far more comfortable and attractive.
Reviewed by William who travelled with Irish Ferries on Isle Of Innisfree
"Complain about parking car"
No space for get out from the car
Reviewed by Cosmin Constantin who travelled with Irish Ferries on Isle Of Innisfree
"Customer service "
This is the worse ferry website to book a ticket cause if in case u have to manage ur booking directferry charges are very high and as many time you does every time u have to pay the charges and their is no customer service on a phone if you want a peacefully journey avoid this site completely dodgy instead this site book irish ferry with very reasonable price and change ur tickets dates on very low price infact some time they do free 1 phone call.
Reviewed by Ahsan who travelled with Irish Ferries on Isle Of Innisfree
"Great Experience"
We had just such a great experience going with directferries to the UK, easy to book, easy check in, on time, great ferries, friendly people, we will come back! Keep going.
Reviewed by Bruno who travelled with Irish Ferries on Isle Of Innisfree
"Incovenient"
The crossing had been changed twice and we weren’t prevented before hand on the departure time. We had to wait 3 hours before boarding,which was really inconvenient as we were travelling with children
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Good service"
A very punctual & pleasant return crossing Dover to Calais
Reviewed by Gill who travelled with Irish Ferries on Isle Of Innisfree
"Great family experience "
First time for us as a family on a ferry. Right from booking experience to both very punctual trips, and fun time on board, we will definitely be going again. Only one small snag was the return leg the delights cafe wasn’t open nor the cafe down stairs so meal options were limited to the main diner. Other than this was lovely
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Excellent ferry "
Brilliant trip, clean and bright. Staff very friendly and food in restaurant was excellent. We had a very smooth crossing
Reviewed by John who travelled with Irish Ferries on Isle Of Innisfree
"Irish ferries"
Direct ferries are very good to book with. Irish ferries were prompt, clean and good journey
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"The best when traveling with kids"
We chose Irish Ferries as they are perfect when travelling with little ones. The soft play area is the best compared to DFDS and P&O. While the kids are entertained you get really delicious coffee at the bistro. Happy kids, happy parents. Easy boarding, always very very friendly staff. From check in to boarding the ferry. They are very nice and help you out before you can even ask. We tested all ferry providers from calais to dover and have to honestly say Irish ferries are the best!!!!
Reviewed by Lisa who travelled with Irish Ferries on Isle Of Innisfree
"Isle of Innisfree "
Well organized boarding/disembarkation by car, staff friendly and helpful, good facilities. ferry on time. Would use again.
Reviewed by Robert who travelled with Irish Ferries on Isle Of Innisfree
"For children activity "
Only one only one thing not more activity for children and they rest is very good service for everything
Reviewed by Amjad who travelled with Irish Ferries on Isle Of Innisfree
"Best ferry in the moment"
Best Club
Reviewed by Florentin Viorel who travelled with Irish Ferries on Isle Of Innisfree
"On time but cold food"
The vessel set off on time - went to buy breakfast which was not cheap but sadly very cold - bit disappointing
Reviewed by Audrey who travelled with Irish Ferries on Isle Of Innisfree
"Better out than in"
We sailed from Diver on Isle of Inishmore. This was our yenth crossing since June, and our first on Irish Ferries. Everything about the crossing was excellent. We will certainly be becoming regular customers. We returned on Isle of Innisfree, a smaller, older boat which rocked quite a bit in rough seas (though we've known wors). Unfortunately, the standard of catering was not up to scratch. On the one hand, I had gluten-free fish and chips for the first time in many years; but my wife's curry was inedible. She said it tasted as if the chef had taken Irish stew and laced it with curry powder. I suggested she take it back, but she was afraid she'd do the chef a mischief. For £16.95 one expects something one can eat. All in all, we love Irish Ferries; but when we book our next trip in mid-December, it would be nice to know on which ship we are booking!
Reviewed by Hedley who travelled with Irish Ferries on Isle Of Innisfree
"Good 👍"
Yesterday I've been from Dover to Calais with Irish ferry and staff was so nice and polite Thank you
Reviewed by Sevda who travelled with Irish Ferries on Isle Of Innisfree
"Good Service"
Good Service Overall
Reviewed by Serkan who travelled with Irish Ferries on Isle Of Innisfree
"Travel on Irish Ferries"
The ferries were very comfortable and welcoming.
Reviewed by Vesey who travelled with Irish Ferries on Isle Of Innisfree
"Reliable, clean "
In time. Easy process. All went smooth.
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Disgusting Service"
I lost £419.00 because we could not postpone our trip beyond 2 months, and would have cost me £178.00 x2 for cancellation. Lost time I use Direct Ferr6. In these hard times, £419.00 is a bitter pill yo swallow.
Reviewed by Richard W who travelled with Irish Ferries on Isle Of Innisfree
"Pleasant crossing !"
I often need to cross the channel and I used several companies. Since Irish ferries started to operates between Dover to Calais I always use their services. I travelled yesterday on the Isle of Inishmore, it's a spacious ferry with lots of amenities. It was great to be onboard, great crew, they offer all the services you need, and the ship is very spacious with 2 floors. You'll find great prices in their shops ( duty free ), and you can enjoy the restaurants ( or a canteen ), a pub or a cafe. lot of space even for children and a veranda. I'll travel again with them next month ! One last thing about the ship : the cleanliness was impeccable!
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"To dear "
Much to dear, for one way for last minute, took 5 hours dew to weather
Reviewed by John who travelled with Irish Ferries on Isle Of Innisfree
"Excellent ferry"
Excellent trip with Irish ferries. It is better than DFDS and O&P
Reviewed by Muhammad who travelled with Irish Ferries on Isle Of Innisfree
"Good value god frey it’s better than dfds"
Good good good
Reviewed by Mohammad who travelled with Irish Ferries on Isle Of Innisfree
"Recommendation "
Excellent
Reviewed by Robert who travelled with Irish Ferries on Isle Of Innisfree
"Good crossing"
Very good experience, nothong to moan about
Reviewed by Zoller who travelled with Irish Ferries on Isle Of Innisfree
"Calais return"
Good experience
Reviewed by Amrit who travelled with Irish Ferries on Isle Of Innisfree
"Not the best experience"
2 hour delay due to a technical difficulty - disappointing but fair enough. Charging £2.50 for a small bar of chocolate. Supermarkets sell them in a pack of 4 for £1.25/1.50. My mum bought 4 and paid £10. To be fair they did refund for 3 bars without any hesitation & gave us our tea on the house. Daylight robbery - especially when the prices aren’t shown.
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Great experience"
Good and safe journey there and back
Reviewed by Bruno who travelled with Irish Ferries on Isle Of Innisfree
"I don't recommend!"
First ride dover to callais is suppose to be there at 19:15, i arrive at 19:00 and of course i lost first run, i had to wait another 2 hours for another ship. When i came back even worse, i have my booking at 19:25 i arrive at 18:30 and of course, the ship was broken and i have to wait until 21:00.... and if you want to eat on ship you have take out around 50 quid.
Reviewed by Adrian who travelled with Irish Ferries on Isle Of Innisfree
"Easy to use "
This is so mich easier than flying.
Reviewed by Syed who travelled with Irish Ferries on Isle Of Innisfree
"Best ferrie "
Its so clean and well mantained, clean toilets, good food, lots of seats , depature on time and good staff
Reviewed by Ak who travelled with Irish Ferries on Isle Of Innisfree
"My trip "
Very good service, hospitality, respect of time kindness of the crew
Reviewed by Didace who travelled with Irish Ferries on Isle Of Innisfree
"The best review "
Everything very nice
Reviewed by Lulzim who travelled with Irish Ferries on Isle Of Innisfree
"Pretty good trip "
We enjoyed the trip
Reviewed by Alexandru who travelled with Irish Ferries on Isle Of Innisfree
"Easy, on time and better price"
Got Irish Ferries because it was cheaper, the boats seem smaller than other companies but that doesn't matter when it's only an hour and a half trips, staff seem nice food was good so what's not to like.
Reviewed by Rufus who travelled with Irish Ferries on Isle Of Innisfree
"New Favourite ferry co"
Used Irish ferries for last two trips to France. We were really impressed with our experiences and although we chose it on price we felt that the quality of service and of the boat itself (in terms of aesthetics, cleanliness) was at least as good if not better.
Reviewed by Joe who travelled with Irish Ferries on Isle Of Innisfree
"Holiday"
Holiday
Reviewed by Stefanka who travelled with Irish Ferries on Isle Of Innisfree
"Feedback "
Excellent service
Reviewed by Jeremias Mampas who travelled with Irish Ferries on Isle Of Innisfree
"Irish ferries did the job"
Highly recommend irish ferries, affordable which a big deal atm. The boat was on time, easy to navigate around, staff very helpful and friendly. Couldn't believe how quiet it was, not sure if its because no one can afford to travel right now. Food is very expensive, luckily we'd eaten before otherwise a family of 4 for breakfast would have set us back nearly £60. Will definitely travel again with this company
Reviewed by Sophie who travelled with Irish Ferries on Isle Of Innisfree
"Not bad"
Ferry was fine, only problem was they had a computer problem and I had to join a very slow moving que to sort it out. But other than that great ferry
Reviewed by Martin who travelled with Irish Ferries on Isle Of Innisfree
"Service and quality "
Very good
Reviewed by Hamza who travelled with Irish Ferries on Isle Of Innisfree
"Perfunctory :}"
Straight forward. I got to Calais from Dover as expected, in a clean aand friendly ship. Embarked and disembarked on time. Perfuntory :}
Reviewed by Gerard who travelled with Irish Ferries on Isle Of Innisfree
"Outstanding "
Outstanding service, smooth operation from start to finish.
Reviewed by Judyth who travelled with Irish Ferries on Isle Of Innisfree
"Great experience"
Great experience
Reviewed by Radu Cristian who travelled with Irish Ferries on Isle Of Innisfree
"Two very pleasant crossings Dover - Calais"
Just a very pleasant experience all round. We used Club lounge, which was overseen by a very helpful member of staff. Enticed by a taster of the wine on special offer, we did make purchases at the shop which we probably would not have visited.
Reviewed by Howard who travelled with Irish Ferries on Isle Of Innisfree
"Very exciting crossing "
I enjoyed every minute on the ferry, good food, affordable free duty shop and very happy and helpful crew staff. I will definitely use Irish Ferries again. Over all my experience was splendid. It’s a 5 star
Reviewed by Julius who travelled with Irish Ferries on Isle Of Innisfree
"Superb Efficient Travel"
Friendly and efficient staff. Clean Ship. Gets you from A to B without the fuss and frills.
Reviewed by Lyndsey who travelled with Irish Ferries on Isle Of Innisfree
"Dog transportation"
We are the owners of a small 12 kg dog - we have travelled on Irish ferries from Calais - Dover several times in the past 18 months - on each occasion - the ships crew have allowed us to proceed to the outside deck area for the duration of our 90 min trip with our dog on a lead and under control at all times - the deck area is very seldom used during the crossing unless the weather is warm - this discretion on the part of the crew has been much appreciated - regrettably this principle of discretion was not applied on our ferry on 19 Oct - despite the ferry being used by a small number of mainly commercial driver the crew - including the ships supervisor insisted that our small dog remained in the vehicle deck throughout the journey - whilst i appreciate making an exception to your policy on a case by case basis may not always be possible - the lack of flexibility shown by the crew on the 1610hrs to Dover was disappointing
Reviewed by Stephen who travelled with Irish Ferries on Isle Of Innisfree
"Family trip"
Wasn’t much on the ship. Just one shop, didn’t sell a great deal of choice other than perfume etc. over priced cafe etc. the childrens play area was so dirty and grotty I refused to let my child play in there for fear of them picking up gif knows what germs, over ship cleanliness needed a good deep cleans- grubby chairs and stained sofas/carpets. We feel for what we paid it would of been a little nicer
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Very good "
Very good
Reviewed by Morteza who travelled with Irish Ferries on Isle Of Innisfree
"Great experience"
Wverything was all good but i had a club class ticket but on return club class wasnt available
Reviewed by Henry who travelled with Irish Ferries on Isle Of Innisfree
"ferry "
Thank so much I spent lovely time
Reviewed by Piotr who travelled with Irish Ferries on Isle Of Innisfree
"Ferry like a star Hotel "
From we entering till the end very friendly staff everywhere for your needs,very clean, good duty free, travel with many ferry this is mytop of the choice
Reviewed by Kanapathipillai who travelled with Irish Ferries on Isle Of Innisfree
"positive opinion"
positive opinion
Reviewed by Elzbieta who travelled with Irish Ferries on Isle Of Innisfree
"Recent trip"
Quality of travel
Reviewed by Stephen who travelled with Irish Ferries on Isle Of Innisfree
"Alles super"
Es hat alles super geklappt, jederzeit wieder!
Reviewed by Bernhard who travelled with Irish Ferries on Isle Of Innisfree
"Club class. "
Had club class for £12 on way out. Club lounge and priority boarding. A bit pointless at that time in the morning as the boat was empty. But worth every penny as you get the lounge, free coffee which is £3.25 A cup downstairs and a free buffet and snacks. Also a very pleasant concierge looking after you. Overall both journeys were pleasant and hassle free. Would use again.
Reviewed by Stephen who travelled with Irish Ferries on Isle Of Innisfree
"Calais to Dover "
The so called duty free prices were 50% higher than their competitor on tho route
Reviewed by Peter who travelled with Irish Ferries on Isle Of Innisfree
"The First of Many Excellent Trips"
I have used Eurotunnel for over 25 years to make around six trips to Europe each year but the cost has now become far too high. The value for money that Irish Ferries offer for their Dover Calais route is fantastic. The two ships I used for my journeys were clean, comfortable and the staff were fantastic. Irish Ferries will be my chosen way of going to Europe from now on..
Reviewed by Alan who travelled with Irish Ferries on Isle Of Innisfree
"Great value except the food"
The ferry is fine. Some 'tiredness' in the upholstery but all else fine. Food and drink very expensive.
Reviewed by Paul who travelled with Irish Ferries on Isle Of Innisfree
"Ferry services "
Excellent quality
Reviewed by Marius-florin who travelled with Irish Ferries on Isle Of Innisfree
"Dover to Calais"
Tralla Good trip
Reviewed by Markus who travelled with Irish Ferries on Isle Of Innisfree
"Very slick with priority boarding"
Everything went very smoothly with the whole crossing. So pleased we paid the £12 each for the Business Class lounge which included priority boarding. As we arrived in good time we were first to board and lined up to be first off in Calais. This was really helpful as we had a long drive in France. The Business Class lounge was very comfortable and uncrowded (time of year probably affected this). Being able to order a full Irish breakfast without queuing was a real bonus. All the staff from check in to on board staff were very friendly and helpful. Would go Irish Ferries again on this experience.
Reviewed by Ian who travelled with Irish Ferries on Isle Of Innisfree
"Speedy crossing, good ship"
The loading crossing and unloading was swift and efficient, the ship was clean and tidy and food was good. What more could you ask.
Reviewed by David who travelled with Irish Ferries on Isle Of Innisfree
"FCKRYNR "
You saved Our Trip to the NFL London game after a cancelled Flight. REALLY THANK YOU 😊
Reviewed by Sören who travelled with Irish Ferries on Isle Of Innisfree
"Good crossing"
First time with Irish Ferries. Basically same as my normal DFDS crossing but staff were more pleasant.
Reviewed by Thomas who travelled with Irish Ferries on Isle Of Innisfree
"Poor service and terrible ship "
Bad overpriced food, terrible Service from in uninterested staff, toilets filthy, children’s zone dirty. 3 hours late for a ferry and given a refreshment voucher for water and a pack of biscuit … with 2 children?? That was a joke
Reviewed by François who travelled with Irish Ferries on Isle Of Innisfree
"A lovely voyage!"
Sailing with Irish ferries was great! Ships were nice and comfortable. Food was a little expensive but I suppose this is to be expected.
Reviewed by Julian who travelled with Irish Ferries on Isle Of Innisfree
"I like Irish Ferries"
I like Irish Ferries
Reviewed by Josef who travelled with Irish Ferries on Isle Of Innisfree
"Appalling food "
I travel a lot and am responsible for thousands of people travelling all over the world . The food on the ferry last night was horrendous. The supposed steam was a solid over cooked piece of meat truly shocking
Reviewed by Ross who travelled with Irish Ferries on Isle Of Innisfree
"All good except for price of snacks on board"
Generally fine but appalled at the price of a pack of two sandwiches at £6.50. Bought some on the outward journey but avoided having to buy anything on the way home!
Reviewed by Heather Hough who travelled with Irish Ferries on Isle Of Innisfree
"Great trip"
First time I have travelled with this company and h@ve been crossing channel for many years. Clean and modern facilities. Well signposted and there was plenty open even though it was a very quiet crossing . We paid t9 upgrade to the Club lounge and we’re pleasantly surprised by the snacks and beverages on offer. Better than we’ve seen in a lot of airport lounges. Staff really helpful and happy to signpost ,. Would use again.
Reviewed by Jane who travelled with Irish Ferries on Isle Of Innisfree
"Helpful and nice"
Well done
Reviewed by Mohamed who travelled with Irish Ferries on Isle Of Innisfree
"All nice "
Very helpful
Reviewed by Mohamed who travelled with Irish Ferries on Isle Of Innisfree
"P&O Dover to Calais"
Although we missed our ferry due to mechanical breakdown, P&O obligingly allowed me to catch the next boat. Very pleased with the service afforded and on board.
Reviewed by Philip who travelled with Irish Ferries on Isle Of Innisfree
"1st time nerves"
was unsure about this trip as normally travel with another company but after getting checked in I was looking forward to it. Both trips were excellent on time both ways and lovely friendly staff. Will be travelling with them again.
Reviewed by Philip who travelled with Irish Ferries on Isle Of Innisfree
"great serivice"
Im very happy with, Thank you
Reviewed by Albin who travelled with Irish Ferries on Isle Of Innisfree
"My trip"
Good clean ship with polite and helpful staff on board
Reviewed by Stephen Taylor who travelled with Irish Ferries on Isle Of Innisfree
"Great experience"
Check in went very smooth, friendly people at the dock and on board. We had a good experience.
Reviewed by Robert who travelled with Irish Ferries on Isle Of Innisfree
"Channel crossings"
Irish Ferries were fine and comparable to DFDS and P&O. Good friendly check-in arriving at ports.
Reviewed by Ian who travelled with Irish Ferries on Isle Of Innisfree
"Disappointed"
We were surprised and disappointed that our poor, nervous rescue dog had to stay in the car and could not join us on the ferry. For this reason we will not be using Irish Ferries again.
Reviewed by Jeanette who travelled with Irish Ferries on Isle Of Innisfree
"Very nice"
Nice
Reviewed by Gheorghe who travelled with Irish Ferries on Isle Of Innisfree
"So shabby "
The ship is so old and furnishings so worn it doesn't matter how much the crew try to clean it they cannot improve it
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Disappointing ferry"
Crossing Calais - Dover
Reviewed by Stephen who travelled with Irish Ferries on Isle Of Innisfree
"good service"
pleasant trip and well cared for, no issues unless one counts the delayed discharge, but this was out of teh hands of I rish Ferries
Reviewed by Petrus who travelled with Irish Ferries on Isle Of Innisfree
"Canceled trip "
Unfortunately I had to cancel my trip because of ill health
Reviewed by William who travelled with Irish Ferries on Isle Of Innisfree
" ****"
****
Reviewed by Miran who travelled with Irish Ferries on Isle Of Innisfree
"Interesting lack of customer awareness "
Not sure who was upset or why, but there was some strong language being used in the staff only room, it was loud enough to be in the duty free shop area! A dog area (as per P&O) would be good - especially if car owners aren’t told to turn off their car alarms and they animals have to stay in the car with that noise for 90 minutes ..
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Calais port worst service "
You should be ashamed of yourselves asking for a review you treated us like a rubbish on the 3rd of this month your staff had no heart nor humanity towards the passengers you are the worst sailing company i ever sailed with and I hope you get what you deserve
Reviewed by Rachid who travelled with Irish Ferries on Isle Of Innisfree
"Excellent "
Very smooth, on time and very clean and the food was immaculate
Reviewed by Wahidullah who travelled with Irish Ferries on Isle Of Innisfree
"Really nice and relaxing environment "
I give this hotel 4star. Staff are polite and welcoming. Is also family friendly for all kinds. Really good over all.
Reviewed by Jasmine who travelled with Irish Ferries on Isle Of Innisfree
"3/9/22"
Bit of a nightmare---boat loaded at dover--then unloaded again due to some sort of peoblem?--had to wait for another boat before re-loading.Should have sailed on the 04.40am--eventually sailed over 3 hrs later.
Reviewed by Jeff who travelled with Irish Ferries on Isle Of Innisfree
"Not recommended at all "
I arrived 4 hours before departure and only 2 staff was there to issue booking pass which is unacceptable at all not only me most of the passengers missed the ferry I had to wait 2 hrs more for this and no one even apologised very unprofessional
Reviewed by Mmhasnain who travelled with Irish Ferries on Isle Of Innisfree
"Worst experience ever"
Just want to say that in over a decade of crossing the channel, I've never had such a bad experience. P&O and DFDs had 6 lanes each and Irish Ferries had only 2 lanes which created massive chaos and disturbance to a lot of families specially with children. I will never again use Irish Ferries.
Reviewed by Alin Daniel who travelled with Irish Ferries on Isle Of Innisfree
"Issues to sort out "
If the ferries want to compete with Eurotunnel (which still after 25 years have lots of issues to sort out), they need to up their game as the travel time is about an hour more in total. First check-in needs to be much faster - Dover side was fine, Calais side a complete mess (n.b. not the fault of the guy dealing with the check-in). If people show up without the required papers and information, there simply needs to be a wayto not let all the people waiting behind suffer. Given the huge amount of space available, just re-routethe line of cars and let those who can't deal with simple admin wait to be dealt with. The ferries will never be competitive unless they can do this better than Eurotunnel (which really shouldn't be very hard).
Reviewed by Richard who travelled with Irish Ferries on Isle Of Innisfree
"Calais to dover"
Received a text from Irish ferries saying expect delays and to arrive in Calais 3 hours before departure which we did, on arrival there was total carnage, no lane controls in place and masses of cars trying to get to the terminal, there were no staff or sinage and phisical fights were breaking out where people were so frustrated. Irish Feries staff were polite and helpful, so were French boarder staff and turns out delays were caused by UK passport control where each car was taking up to 15 minutes for passprrt checks. Ferry was less than half full and we ended up getting a later crossing
Reviewed by Anony who travelled with Irish Ferries on Isle Of Innisfree
"Lovely company "
Yes Irish ferry is a proper company I love em
Reviewed by Daniela who travelled with Irish Ferries on Isle Of Innisfree
"Never again "
Confirmation- 0 Organization- 0 Information - 0 NEVER USE THIS COMPANY SPATIALLY IF YOU HAVE A DOG !!!
Reviewed by Ivaylo who travelled with Irish Ferries on Isle Of Innisfree
"Successful trip"
All went well on our recent trip from Calais to Dover
Reviewed by Kate who travelled with Irish Ferries on Isle Of Innisfree
"Never again. "
Never ever again.
Reviewed by Yigit who travelled with Irish Ferries on Isle Of Innisfree
"cheap and cheerful very happy "
cheap and cheerful very happy
Reviewed by Fation who travelled with Irish Ferries on Isle Of Innisfree
"Hassle free travel"
It may not be tge QE2 but staff were very helpful, ship was clean and it departed on time.
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Crossings to Calais and return "
Excellent service and very helpful, continuous updates, such as check in at Calais to be there 3 hours early
Reviewed by Amanda who travelled with Irish Ferries on Isle Of Innisfree
"Good "
Good
Reviewed by Nawzad who travelled with Irish Ferries on Isle Of Innisfree
"Fantastic "
Nicely cross to calais thankyou
Reviewed by Faysal who travelled with Irish Ferries on Isle Of Innisfree
"Night trip to Dover."
I admit I normally use Eurotunnel. On this this occasion we had already began our journey before booking a Channel crossing. The tunnel wanted about 3 times as much as Irish Ferries and other boat companies about double the fare.I wasn't sure that just being armed with a reference number would be enough but the lovely girl at the ticket booth said that was all that was needed. All in all a great value trip.
Reviewed by Paul who travelled with Irish Ferries on Isle Of Innisfree
"Very bad"
Absolutely wasted time
Reviewed by Kanthasami who travelled with Irish Ferries on Isle Of Innisfree
"Good "
All the best
Reviewed by Cristian-eugen who travelled with Irish Ferries on Isle Of Innisfree
"Outstanding "
Outstanding
Reviewed by Merlin who travelled with Irish Ferries on Isle Of Innisfree
"review"
Well, it wasnt the best ferry trip that I had for a long time, I think the quality of services are better from other ferry compagnies. My family didnt enjoyed the boat and the luck of space for the amount of people. Personaly I will try to book it elsewhere next time.
Reviewed by Herald who travelled with Irish Ferries on Isle Of Innisfree
"Requires improvement "
Clean me
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Fine trip overall, but issues with (no) pets on board."
irish ferries are actually super efficient, and very flexible. Journey changes handled through irish Ferries were 100% easier and cheaper to do than via Direct Ferries actually. We also arrived at the Port earlier and were placed without any issue, on an earlier sailing. But the main issue for us was the policy were dogs were not allowed out of the car for the journey. This caused huge problems with many passengers so was obviously not clear at the time of booking, nor checking in. I also understand that the policy is 'flexible' sometimes, when dogs have been allowed before, sometimes only on deck, and sometimes not at all. Very confusing. But this willl stop us from using them again, despite their great prices and flexibility.
Reviewed by Elidon who travelled with Irish Ferries on Isle Of Innisfree
"very good"
very good
Reviewed by Emanuele who travelled with Irish Ferries on Isle Of Innisfree
"Superb "
10 out of 10
Reviewed by Alban who travelled with Irish Ferries on Isle Of Innisfree
"Long delays"
Had to wait 4 hours, without any response from authorities why the ferry was delayed for so long, total chaos, ferry had not enough seats to accommodate families very poor management
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Good service"
All perfect when we lived , but almost one hour delayed when we came back
Reviewed by Sorin who travelled with Irish Ferries on Isle Of Innisfree
"Irish ferries "
Ok
Reviewed by Edison who travelled with Irish Ferries on Isle Of Innisfree
"Great service and friendly staff"
First time with Irish Ferries as am now boycotting P&O
Reviewed by Ronald who travelled with Irish Ferries on Isle Of Innisfree
"Worst experience "
Firstly i would not book again with irish ferries, i wanted to change my return to England i wasn't able to do it online keep declining my card until i asked a friend to do it for me from England. Amd then when i managed to do it direct ferries said they couldn't confirm the charges due to irish ferries didn't confirm. I had to do it until i got to Calais and i was charged double and i had to wait 3 hours
Reviewed by Youghourta who travelled with Irish Ferries on Isle Of Innisfree
"Very good experience "
Everything went smooth , staff were helpful A+++
Reviewed by Abdelwahid who travelled with Irish Ferries on Isle Of Innisfree
"Dover Calais"
All good simple straight forward good price.
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Crossing Dover - Calais"
good crossing
Reviewed by Annette who travelled with Irish Ferries on Isle Of Innisfree
"Trip to Spa F1"
Sensibly got to both Dover and then Calais (Return) early and we put on earlier ferries which was a bonus. No delays at all. Great ferry trips, everything was spot on
Reviewed by Michael who travelled with Irish Ferries on Isle Of Innisfree
"Cheap and efficient"
Good crossing, cheap no nonesense service. For those on the Dover Calais route you don’t need to do an API your details are captured at check in. Would def use again.
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Great experience with Irish Ferries"
On-time, great VIP lounge, courteous staff - from check-in to check-out! What more can one expect!
Reviewed by Alan who travelled with Irish Ferries on Isle Of Innisfree
"Experience "
Ot was quick , simple with kind and experienced staff that came across polite and patient. The ferry was clean. Prices of condiments/food and drink were very expensive though. Overall I would recommend.
Reviewed by Simona who travelled with Irish Ferries on Isle Of Innisfree
"Go again "
Would use Irish ferries again and will do in the near future
Reviewed by Brian who travelled with Irish Ferries on Isle Of Innisfree
"Ferry to Dover"
.
Reviewed by Darius who travelled with Irish Ferries on Isle Of Innisfree
"Manific "
10
Reviewed by Badreddine who travelled with Irish Ferries on Isle Of Innisfree
"Brilliant customer service"
Fantastic member of staff. They were very helpful.
Reviewed by Iwona who travelled with Irish Ferries on Isle Of Innisfree
"3 hour delay at Calais not impressed"
Not impressed with Irish ferries charge me an extra £50 to change my vehicle is my other one broke down not impressed at all that thought that took the !!!
Reviewed by Troy who travelled with Irish Ferries on Isle Of Innisfree
"Missed ferry "
We missed our ferry by 2 minutes because of the border control. It was awful to wait for the next one and i dont know why there isnt a procedure for checked in guests to have a fast lane. Otherwise it was ok food is quite expensive on board £16 for a fish and chips but good deals in the duty free.
Reviewed by Dominik who travelled with Irish Ferries on Isle Of Innisfree
"Excellent "
Excellent
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Good service all round"
Clean, On Time service and staff helpful. My family and I will indeed book your service again. The only thing was the price of the fish and chips, £16.95. We thought that was well over priced. Thanks for your service and we hope to sail with Irish Ferries in the near future.
Reviewed by Wesley who travelled with Irish Ferries on Isle Of Innisfree
"Very Good"
Despite a last minute cancellation of our outward bound ferry, staff were extremely helpful and got us on an earlier ferry with no issues at all. Similarly, on the inbound journey we had been advised to check in early due to anticipated delays at the port. We were again accommodated on an earlier ferry by extremely helpful port staff. The ferry itself was clean, loading was efficient and the journey was comfortable and pleasant. The only downside was that the catering was average in quality and expensive for what it was. However, that is to be expected when the options are limited and the staff are trying to cater for large numbers of people in a short space of time. All in all, a very positive experience. Would definitely use Irish Ferries again.
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Excellent crossing "
Friendly, helpful staff from deck to hospitality. Nice boats and great food.
Reviewed by Angela who travelled with Irish Ferries on Isle Of Innisfree
"Recommend "
It was a really pleasant trip,the ships are clean and good size . There is enough food on the ship. The shop is well stocked .
Reviewed by Dimitar who travelled with Irish Ferries on Isle Of Innisfree
"Never again "
First time travelling with Irish ferry. Going from Dover to calais: there was nowhere to seat properly, we managed to found a table at the end. Everything was dated, didn't look clean and a large section of the ferry was closed (not sure if this was because of the number of passengers). It looked like a commercial ferry with loads of lorry drivers than a public ferry. The return, calais to Dover, was more or less the same. Oy difference is that we found the kiddy aera, more space (even though people were lying down I'm all of them). We ended up sitting in a table. Looked a bit more clean. It was a first time and a last for us. I will continue with my normal sailer which is P&O
Reviewed by Ilham who travelled with Irish Ferries on Isle Of Innisfree
"Irish Ferries"
We used Irish ferries for the first time due to P&O bad publicity, the outbound ship was delayed in the channel for an hour & had limited facilities, the return ship was on time & a lot better
Reviewed by Mandy who travelled with Irish Ferries on Isle Of Innisfree
"Happy travels "
Everything left and arrived on time and the staff were helpful. Sadly the toilets were hideous and the coffee exorbitant in price the quality was very poor.
Reviewed by Paul who travelled with Irish Ferries on Isle Of Innisfree
"Good price ferry"
Good price and frequent service. Food choice ok but pricey.
Reviewed by Philip who travelled with Irish Ferries on Isle Of Innisfree
"Cheaper than eurotunnel "
Highly recommended,good food
Reviewed by Michael who travelled with Irish Ferries on Isle Of Innisfree
"Just great!"
Very safe, nice, friendly crew, clean and all these at the cheapest rate! I was surprised it wasn’t overcrowded! By far, my favourite ferry company! Thank you!
Reviewed by Mariana who travelled with Irish Ferries on Isle Of Innisfree
"None too shabby "
I was happy with our trip! I am not sure the club class was worth the money we paid as there really wasn’t much offered and it was freezing cold. But it was comfortable and nice and quite for my autistic child. My only complaint is that it was advertised as free wifi yet when we tried the Wi-Fi it just constantly said no service on my way to Calais and return to Dover
Reviewed by Candice who travelled with Irish Ferries on Isle Of Innisfree
"Disappointing"
It probably wasn't the company's fault that the ship left 90 minutes late as there had been general disruption in Channel services. However, the ship was ill-prepared (the shop was being fitted out during the sailing), the catering was poor with tills not working and there was no access to outside decks.
Reviewed by Ian who travelled with Irish Ferries on Isle Of Innisfree
"A slick operation"
Ran efficiently to time in midst of UK Border agency chaos. Friendly staff
Reviewed by Laurence who travelled with Irish Ferries on Isle Of Innisfree
"Irish ferries "
Prompt nice ferry good food plenty of seating Nice helpful staff
Reviewed by Dawn who travelled with Irish Ferries on Isle Of Innisfree
"hidden fees!"
Everything went smooth, however why not tell people about the 6.95 surcharge when paying by creditcard?
Reviewed by Steffi who travelled with Irish Ferries on Isle Of Innisfree
"Very good "
Very good
Reviewed by Vaidas who travelled with Irish Ferries on Isle Of Innisfree
"Good transfer"
Excellent transfer.
Reviewed by Christoph who travelled with Irish Ferries on Isle Of Innisfree
"Direct ferries"
Perfect
Reviewed by Ivan who travelled with Irish Ferries on Isle Of Innisfree
"Fantastic "
Smooth, quick, cheap. Ticked all my boxes.
Reviewed by Steven who travelled with Irish Ferries on Isle Of Innisfree
"Dover to calais"
Excellent service, thanks
Reviewed by Bruce who travelled with Irish Ferries on Isle Of Innisfree
"Great service "
Outstanding
Reviewed by Michelle who travelled with Irish Ferries on Isle Of Innisfree
"Great Service"
Well organised at both Dover and Calais, really pleased with the complete service from booking in to disembarking. Definitely book with Irish ferries again.
Reviewed by Brett who travelled with Irish Ferries on Isle Of Innisfree
"Good trip"
Everything fine
Reviewed by Christian who travelled with Irish Ferries on Isle Of Innisfree
"IF Katka"
Very nice experience
Reviewed by Katerina who travelled with Irish Ferries on Isle Of Innisfree
"Amazing trip"
Amazing services from Irish ferries, staff very helpful definitely I’m going to use it again
Reviewed by Loreto who travelled with Irish Ferries on Isle Of Innisfree
"Arrive with plenty of time "
Drove for 6 hrs to get to Calais 60mins before our ferry. We weren’t told about being placed on a later ferry, but given a boarding pass. We were gutted that we were placed on a later ferry with no explaination.
Reviewed by David who travelled with Irish Ferries on Isle Of Innisfree
"Inexcusable lack of information about Calais delays"
The route itself went as normal but we haven't been informed about the scale of problem at Calais on that very day. We had to wait 4.5 h for our crossing (missed two ferries). I know it was beyond control of Irish Ferries but they should had let us know what is the estimated waiting time (judged easily by scheduled departure time of boarding passangers. I boarded 5am ship with 1:30am ticket and we were at the gate at 11:40pm. Should they warned us we would get extra water, toilet brake etc.
Reviewed by Wiktor who travelled with Irish Ferries on Isle Of Innisfree
"a good basic service "
a decent basic service and overall a pretty good experience check in smooth, usual wait and loading and unloading was all fine. my only gripe would be that the general level of seating provided isn't the most comfy and generally feels pretty dated. also to stay more relevant to have access to some power points would also be useful. also the toilets on board where pretty grim.
Reviewed by James who travelled with Irish Ferries on Isle Of Innisfree
" No room for our car…"
Virtually impossible to get out of our car so tightly were we all parked. Some people were in more trouble than us.
Reviewed by Daniel who travelled with Irish Ferries on Isle Of Innisfree
"Tired old ship, expensive on board"
Oh dear, decided to drive to Italy rather than get cancelled at airport. Outbound not a problem, cleaner ship, but food & drinks expensive. Return was fraught with border farce delays which made people impatient and fractious. Two cars broke down waiting in 32c heat. I got a msg to arrive 90 mins early others did not. Hour to get to lane & this is midweek, a guy was prepared to ram our car to get in front, another got out to remonstrate with girl doing boarding, she called 5 security guys and a dog, more delay. I wondered why the ship was part empty, after reading other reviews I get it.
Reviewed by Jeff who travelled with Irish Ferries on Isle Of Innisfree
"It's not a good company "
It's not a good company
Reviewed by Shlomo Ahron who travelled with Irish Ferries on Isle Of Innisfree
"Ferry travel "
Very good
Reviewed by Douglas who travelled with Irish Ferries on Isle Of Innisfree
"1* shambles"
Started off with a text 3 days prior to our crossing advising me there would be delays and to be at the port no more than 3 hours before departure time. So that’s what we did. Went to the ticket office to collect our ticket as instructed in the confirmation email. It was shut, told to go and join the queue and go to security. Queue was already 20 cars deep and took an hour to get through this section. Showed passports and booking confirmation. Took another hour and a half to go through next section. Showed passports again. Next section we queued to show passports again and waiting for a total of 5 and a half hours, we’d missing 2 sailings to eventually board a boat that was half full. Staff in the canteen were struggling to understand simple request for food. For example, can I have a burger without anything but the meat, cheese and bread. They put a tomato in it. Twice. Never again. There were no facilities that we could get to. Every surface on the ship felt sticky and dirty. Crew were painting some handrails on one of the decks and hadn’t bothered to put any signs up to warn of wet paint or to close that part of the deck. Awful service.
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Easy of booking"
It was very easy to book a ferry and the directions given were perfect, The loading and unloading in both directions was very quick and simple.
Reviewed by Adrian who travelled with Irish Ferries on Isle Of Innisfree
".............."
No comment.......................................
Reviewed by Sebastian who travelled with Irish Ferries on Isle Of Innisfree
"Very frustrating "
Very huge and slow queue. We waiting for couple hours. Our ferry was cancelled, they send massage 5 minutes before departure. Nightmare. Someone stolen bumper tow cover from my car.
Reviewed by Genrihs who travelled with Irish Ferries on Isle Of Innisfree
"Use directferries"
And irish ferries! excellent approach to the client
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Irish ferries great service"
Irish ferries put us in earlier crossings on both outward and return crossings of the Channel when we arrived very early because of reported gueues
Reviewed by John who travelled with Irish Ferries on Isle Of Innisfree
"Ferry review "
Very pleased with service. We usually use the Eurotunnel but the ferry price was over £100 cheaper. We were pleasantly surprised by the efficiency of the check both going and returning. The catering on board was quite expensive but apart from that we were very pleased with everything and felt safe throughout.
Reviewed by Peter who travelled with Irish Ferries on Isle Of Innisfree
"Great crossing"
So quick to board (Tuesday in a August), plenty of space though the car decks are nowhere near full. Only complaint would be that truck drivers don’t understand earphones nor personal space so most listen to rubbish on their phones really loud!
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Excellent"
Irish ferries are top quality but direct ferries is rubbish
Reviewed by Shafqat who travelled with Irish Ferries on Isle Of Innisfree
"excellent experience"
excellent experience
Reviewed by Maurizio who travelled with Irish Ferries on Isle Of Innisfree
"Very good service and very efficient "
👍
Reviewed by Allyson who travelled with Irish Ferries on Isle Of Innisfree
"Delayed due to poor management "
Missed my slot due to inadequate traffic control at Calais port. Promised benefits in Club Lounge were non- existent.
Reviewed by Elizabeth who travelled with Irish Ferries on Isle Of Innisfree
"Good experience "
I’m recommend using Irish Ferries, we had a good, easy journey. Staff were professional and polite, we were on time.
Reviewed by Sarolta who travelled with Irish Ferries on Isle Of Innisfree
"Trip with Irish Ferries "
Very Quick on loading,not very clear where to get on and finished up where p+o were.Very smooth journey.Paid for club classe but got on early boat which had no club classe.
Reviewed by Giuseppe who travelled with Irish Ferries on Isle Of Innisfree
"Good Trip"
Everything was great except for the food - astronomical prices for really poor quality
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Ferry crossing"
Pretty well everything was fine, the only thing is that the parking lanes are narrow for wide cars and there is a low metal divider which if you are not carefull van damage the door
Reviewed by who travelled with Irish Ferries on Isle Of Innisfree
"Happy with this trip"
I came 3 hours early they let me to go to the ferry in 5 minutes
Reviewed by Aziz who travelled with Irish Ferries on Isle Of Innisfree
"Irish ferries trip"
Very efficient but issues with the food. Sandwiches were very poor with little filling that was dry and not fresh. Hot plates weren’t hot enough and the staff were concerned with lots of them checking temperatures if the hot food then bringing in management as the hot plates weren’t working properly.
Reviewed by Annette who travelled with Irish Ferries on Isle Of Innisfree
"Morzine"
All went without any problems
Reviewed by John who travelled with Irish Ferries on Isle Of Innisfree
"Enjoying trip "
Nice and friendly crew, clean place, no delays in bond and outbound.
Reviewed by Aurelian who travelled with Irish Ferries on Isle Of Innisfree
"Very good"
Very good
Reviewed by Spas who travelled with Irish Ferries on Isle Of Innisfree
"Thankyou"
I haven't travelled by a ferry before, but this was the easiest going abroad experience I have ever have, and will be definitely booking again. Was spotlessly clean, the staff were friendly and checking in was straight forward and quick. Thankyou!
Reviewed by Andrew who travelled with Irish Ferries on Isle Of Innisfree
"Going away "
Ferry itself was good no problems cost of food was incredibly expensive and was poor quality womens toilets were fine mens were dirty and blocked going away the ship was on time coming back it should have left at 17.50 but did not leave until 50 minutes later we then arrived back in Dover an hour later than planned
Reviewed by Geoffrey who travelled with Irish Ferries on Isle Of Innisfree
"Packing cars in to tight unnecessary "
Why when the ship is half empty do you pack the cars in so tight? I could understand it if the ship was full.
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