Operated by Irish Ferries on the Dublin Holyhead route
Ulysses is the largest car ferry in the World and can carry 1342 cars and 2000 passengers. She is wonderfully equipped and onboard you will find a myriad of facilities including restaurants, cinemas, TV lounges, video and electronic games, children's play area, two large lounge bars, a shop and a club class lounge.
There’s a range of cabins on offer; all are air conditioned, en-suite and above the water line with a choice of inside and outside.
For passengers requiring a restaurant menu Boylan’s Brasserie serves a selection of hot food. A wide variety of dishes awaits – great value and super taste! There’s also a wide range of sandwiches, rolls, baps and light refreshments at Café Lafayette. If you fancy a traditional Irish Pub then try Leopold Blooms Bar. Sit down in a comfortable environment and relax with friends over a drink and your choice of snack from a wide selection.
The shop offers passengers the chance to buy gifts and souvenirs for friends and family. You can pick up some great deals in fragrances, fashion and electrical goods.
For true luxury and comfort you can upgrade to the Club Class lounge which boasts magnificent sea views and a host of super benefits. Catch the latest movie releases in the 2 screen cinema (all the films change regularly). Cyclops Family Entertainment Centre offers the latest video and electronic games. Take a refreshing stroll on the Sandycove Promenade deck or relax on reclining seats, watch television or read a book in the James Joyce Balcony Lounge.
The ship is child friendly and features a children’s play area.
The ship is wheelchair friendly with specially designed cabins available.
Please Note: Whilst we have taken great care in making our Ulysses guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.
83% of our customers recommended this ship
"Poor vessel "
Advised when check in, ship circa 45 mins delay. Was actually over 1.5 hrs and would of been handy to of been notified prior by email. Also this ferry is way under par compared with your other fleet.
Reviewed by Jonathan who travelled with Irish Ferries on Ulysses
"Sailing from holyhead to Dublin"
The trip was good I did not buy any food but it looked good maybe a bit expensive
Reviewed by who travelled with Irish Ferries on Ulysses
"Not good"
Cannot amend the ticket, worst experience
Reviewed by Yinsheng who travelled with Irish Ferries on Ulysses
"Dublin-Holyhead Return"
Overall the journey was good, I think I just got unlucky as I was delayed going out due to late incoming and weather. My return trip was cancelled and took the later ferry, which was delayed on return to Dublin
Reviewed by Allen who travelled with Irish Ferries on Ulysses
"Beware of unsuspecting cost for Ships Wi-Fi "
The trip itself was pleasant and staff were friendly and helpful, however I had a shock when I received my mobile phone bill as I had roaming on I was charged more than £33.00 for the time I was on the ferry (one way) even though I didn’t use my phone l turned roaming off on the return journey. .
Reviewed by who travelled with Irish Ferries on Ulysses
"Good sailing/ Bad sailing"
We travelled to Holyhead on the Ulises and had a very good crossing. It was long but comfortable. We travelled home on the Swift and it was a crossing I would not like to take again. Having said that your staff were very helpful and always remained concerned for our wale fare on the crossing.
Reviewed by Patrick who travelled with Irish Ferries on Ulysses
"Mixed crossings"
The outbound crossing was on the Epsilon. The crossing was rough and due to the Epsilon being relatively small the ferry was dipping and pitching significantly for about 2 hours. As a result where lots of people with sea sickness, crockery smashing and big waves smashing against the ship. The return crossing on the Ulysses was completely different. It is a much larger ferry and the crossing was calm possibly due to the boat size. My advice is don’t book onto Epsilon if the forecast is rough!!
Reviewed by Andrew who travelled with Irish Ferries on Ulysses
" ❣️❣️❣️❣️"
Very good service. No hassle. The checkin was quick and boarding and out both so quick. The ferries were very handy.
Reviewed by Libi Biji who travelled with Irish Ferries on Ulysses
"Disgusting attitude "
Sailing from Holyhead to Dublin with Irish ferries, and just as I pulled up to board. I was greeted by an incredibly rude employee of the company, that stated quite aggressively I was incompetent simply because I was unaware of which lane I was to wait in to enter the boat and again as I drove off he shouted after me . Personally, I don’t expect this aggressive behaviour or to be spoken to like that from a member of staff and straight away this ruined my experience with Irish ferries. I won’t be traveling with them again
Reviewed by Danielle who travelled with Irish Ferries on Ulysses
"Great trip"
I traveled to and from Ireland, Holyhead/Dublin, on the ferry and it was great fun. Definitely worth the extra 13 euros to upgrade to cabin class.
Reviewed by Sean who travelled with Irish Ferries on Ulysses
"Return trip"
We were returning from a trip to Ireland arrived in plenty of time to catch the swift. We were disappointed to see it was cancelled, but we were very disappointed that we were not contacted earlier by email informing us. It seems you are able to contact us for a review but not of the cancellation.
Reviewed by Keith who travelled with Irish Ferries on Ulysses
"Good journey"
Comfortable journey, excellent food in Club lounge
Reviewed by who travelled with Irish Ferries on Ulysses
"On board quality "
Bit of disappointed. Catering food was not stand out. On board WiFi was not worked for the whole trip.
Reviewed by who travelled with Irish Ferries on Ulysses
"Irish Ferries Holyhead/Dublin"
We travelled on 24th Sept to Dublin and the service was punctual, and efficient, and the ship (?Ulysses?) was clean with plenty of facilities. Our return on 3rd Oct on the Epsilon was delayed (and no real explanation was given), the staff seemed under-trained, the cleanliness was only average and the facilities far less good, as rated below
Reviewed by Judith who travelled with Irish Ferries on Ulysses
"On time boarding, clean luxury good price all in one"
Thank you, On time boarding, clean luxury good price all in one
Reviewed by Majid A M who travelled with Irish Ferries on Ulysses
"Customer and consumer rights "
1. We booked with direct ferries who has a website engineered to gain the maximum money from their customers by not permitting g the customer to select the travel details they require . Once booked you are not permitted to cancel for a refund and zero cooling off time is given . An example of this is where we were asked if we wanted to travel by car which we chose to do but the vehicle we wished to travel with had mr been chosen at the time of booking . Unfortunately our Honda car was not in commission and we wished to change to a commercial vehicle which we own . When we went to change the vehicle we were advised that the change would have to be sanctioned by isish ferries and we would re rice an email with the addition . The booming procedure indicates a nominal amount of 1 cent to change but this was not confirmed by email . We attempted to cancel the booking within minutes of the booking in order to rebook . This was refused by direct ferries. When we arrived at the Ulysses boat we were asked to visit the booking office where the fare was increased from €366 . We thought the nominal increase of a few cents was to apply . Not to be the case . Irish ferries said we could not board the ship until we paid an additional €240 euro on top of the € 366 euro already paid . Security checked our vehicle which was empty bar two brief cases which we had our laptops in . Soon after we boarded we received an email from direct ferries saying that they noted we were on board and they wanted to demand more money for the return trip . When we were reading the email and responding we received a notification from voda phone that there was an additional fee of €60 euro for using our phone as we were using the data whilst on the ship . Even though direct ferries knew we had paid the additional fee to Irish ferries , they were not aware that we had the additional fee was for a return trip , ferries direct attempted to further fraudulently charge yet a further fee for the return trip . This entire episode was totally unsatisfactory and in breach of the consumer protection act . To add insult to injury , our outbound trip was on the Ulysses ship which we found the facilities on board to be satisfactory but the return trip was on a freighter called Epsion with no lounge area for relaxation . The entire experience was a disaster .
Reviewed by Brian who travelled with Irish Ferries on Ulysses
"Disaster "
Not a regular traveler on this route, booked Dublin to Holyhead return and club lounge just presumed that meant both ways! Only club lounge going, return journey appeared to be a freight ferry. This wasn’t made clear to me when I booked, would nit travel with direct ferries again and at a price of £460 to be crammed into a small ferry with only a very small cafe and one man serving, who couldn’t work the till or take an order, the food queue was 50 deep in the first five minutes and even without the queue you couldn’t get served. Four ladies toilets for 500? That isn’t clean, and yes if people appreciate a budget oassag3 it should be priced at that and not nearly £500 for a 2.5 hour passage. I have taken this route ten times in 15 years, very very very disappointed
Reviewed by Julie who travelled with Irish Ferries on Ulysses
"All ok"
All went ok and as planned, just watch when changing details, you don't get over charged. I did get a refund, after a while.
Reviewed by Royston John who travelled with Irish Ferries on Ulysses
"Directions"
Only complaint is signs to Terminal 1 are not clear enough. Need reviewing. OK for regular users and lorry drivers sitting up high.
Reviewed by Michael who travelled with Irish Ferries on Ulysses
"Trip to Ireland and back."
Great service apart from the lack of locks in the gents loos. Also a slightly confusing menu board!
Reviewed by who travelled with Irish Ferries on Ulysses
"Direct Ferries"
Excellent crossing both ways, very punctual, good food and seating. Staff very helpful and friendly.
Reviewed by John who travelled with Irish Ferries on Ulysses
"Pizza"
Travelled out to Dublin on the 3.5 hour ferry. Ordered pizza which was very expensive, hard and tasteless. Would definitely take a pack-up next time (which we did for the return journey)
Reviewed by Stephen who travelled with Irish Ferries on Ulysses
"Passenger review "
Punctual and comfortable - staff not Irish!!
Reviewed by Fintan who travelled with Irish Ferries on Ulysses
"Comfortable boat but poor food choice onboard"
Surprised to find no vegan food choices available (I'm dairy intolerant so often choose vegan. Get with the times. And the scone my husband had was stale.
Reviewed by Clare who travelled with Irish Ferries on Ulysses
"mixed experience"
holihead to dublin trip was good, dublin to holyhead was poor. car on open deck covered in salt spray. seating uncomfortably hard for 3.5hours. duty free shop very poor
Reviewed by Keith who travelled with Irish Ferries on Ulysses
"Great service!"
Terrific way to travel. Comfortable, friendly staff
Reviewed by who travelled with Irish Ferries on Ulysses
"Smooth Crossings"
The ferry trips between Holyhead and Dublin were smooth and unproblematic. The ferry was comfortable with a range of facilities and embarkation and diembarkation was swift. The food on board was good and the information given on board was concise and timely.
Reviewed by Lawrence Andrew Whyte who travelled with Irish Ferries on Ulysses
"I lovely change"
Having sailed over to the UK via Stena line, I can't describe how much better an experience Irish Ferries was. Clean, professional and up to date. Seriously, fuuuuuuck Stena Line!
Reviewed by Shane who travelled with Irish Ferries on Ulysses
"Very good "
Very good
Reviewed by Peter who travelled with Irish Ferries on Ulysses
"Smooth sailing"
Very efficient service. Check in, car boarding, catering to disembarkation all processed seamlessly.
Reviewed by Heather who travelled with Irish Ferries on Ulysses
"Room for improvement "
Going to Holyhead on Ulysses was a treat - plenty of room in club class would recommend it but coming back on Swift ship was a total disaster will NEVER take this boat again - we were in club class and it was filthy the carpet was sticky, stained badly , seats were most uncomfortable- dreadful crossing
Reviewed by Sean McDonnell who travelled with Irish Ferries on Ulysses
"First time seafarer on the Atlantic Ocean"
Very shortly.. it was may first experience with travelling on the Atlantic Ocean (well, between Holyhead and Dublin) and I enjoyed it very very much (the sea was very calm ;) ). I had a few questions at the time and the mebers of the crew answered in a way that also non native speakers could understand. Very kind!
Reviewed by Andreas who travelled with Irish Ferries on Ulysses
"Ulysses "
Easy efficient check in, lovely ship, has lifts if you have difficulty on stairs
Reviewed by who travelled with Irish Ferries on Ulysses
"Well organised"
This service is so easy to use ! On both our trips there was plenty of space once boarded. Food was “ok” rather than great, but good sized portions. Will definitely use again.
Reviewed by Robin who travelled with Irish Ferries on Ulysses
"Great journey "
Smooth comfortable passage from Dublin to Holyhead. The restaurant and cinema were excellent. Highly recommend.
Reviewed by Stephen who travelled with Irish Ferries on Ulysses
"Well organised, smooth sailing all the way"
Ferries on time, spotlessly clean, punctual. All staff were pleasant, only slight hiccup was that we’d booked electric car charging on the Dublin - Holyhead leg, only to be told they were all occupied.
Reviewed by Steven Marklew who travelled with Irish Ferries on Ulysses
"Alternative to flying"
Both journeys were on time and crossings smooth. Some areas of the ships and the ports are now dated and need an upgrade, but comfortable enough for the 2-3hrs onboard. Didn't have food, only drinks. Would travel on them again (as husband does not like flying)
Reviewed by Susan who travelled with Irish Ferries on Ulysses
"Two great trips across the Irish Sea! "
Holyhead to Dublin on the Ulysses was really smooth. Lovely clean ship and a very good sailing experience. Dublin back to Holyhead on the Dublin Swift - again a very smooth crossing and it was very swift!
Reviewed by Derek who travelled with Irish Ferries on Ulysses
"An excellent experience "
The best ferry I have ever been on.
Reviewed by Terry who travelled with Irish Ferries on Ulysses
"Swift and Ulysses"
Travelled to Dublin and back from Holyhead with Irish Ferries. Both journeys were run efficiently, departing and arriving on time. The ships were clean and the staff helpful and friendly.
Reviewed by Vanessa who travelled with Irish Ferries on Ulysses
"Fantastic way to travel"
We had the most fantastic time travelling on the ferry. It was completely stress free - no rushed check-in, no security check points, no passport hassles. Just simple, simple, simple. The ferry operations was superbly efficient and there were minimal queues. There was plenty of comfortable seating on the ferry and, apart from a small number of noisy passengers, the trip was super easy. Would highly recomment this way of travelling.
Reviewed by Marc who travelled with Irish Ferries on Ulysses
"Fishguard Rosslare "
Direct Ferries seem to stress the importance of printing off the booking reference and crossing details. However on the last four occasions I have never been asked for anything at the Port. Maybe time to looking at the necessity of asking people to print off the crossing details. Most people don't have printers these days. . An earlier crossing say 11am would be useful to avoid the rush hour traffic coming out of Wexford just as a boat load of cars hit one roundabout where the Wexford rush hour traffic has priority
Reviewed by Peter who travelled with Irish Ferries on Ulysses
"Avoid using Direct Ferries"
Go straight to Irish Ferries After 10 messages over 4 weeks and being told my request would be dealt with I had to travel to the port and talk directly with Irish Ferries . Lots of automated replies and requests to speak to a human ignored. Irish Ferries great company and looked after me at the 11th hour so I could travel
Reviewed by Bernadette who travelled with Irish Ferries on Ulysses
"Thank tou"
I received a text the day before I was due to sail advising me to get to the port earlier because of the busy holiday period. When I was checking in I was advised that payment for the sailing had not been received. I followed the advice given and went to the office in the port. The person who directed me from the check-in booth and the person who dealt with the issue in the office were calm and reassuring. It was confirmed that so had paid and I was given an apology by both persons involved. There were 2 other families in front of me in the office. I am not aware of their concerns but they were engaged in a civil conversation with the person they were assigned to for assistance. They happened to be sat near me in the ship and did not make reference to their issues. I think that this was due to the way in which the personnel at the port communicate with the customers. The boarding and disembarkation of the ship was conducted very smoothly.
Reviewed by Thomas who travelled with Irish Ferries on Ulysses
"Bad experience "
Service and sales round not very existing
Reviewed by Emdadur who travelled with Irish Ferries on Ulysses
"Ferry experience "
Staff were stressed, ferry seemed dated not very helpful , there were seats and the food was okay
Reviewed by Janet who travelled with Irish Ferries on Ulysses
"Disappointing customer service onboard"
Excellent organisation getting on and off the ferry. Terrible customer service onboard though. Spoke too fast and quietly when doing the announcements so didn't have a clue what they were saying other than the safety announcements. Staff were unfriendly and didn't seem bothered at all.
Reviewed by who travelled with Irish Ferries on Ulysses
"Over with Swift, back with Ulysses"
Swift was fast, very smooth sailing, and clean, a very satisfying experience. Ulysses was smooth sailing (weather was perfect), not long travel time, but a big black mark for cabin 214 which smelled of sewage, unfortunately.
Reviewed by Patrick who travelled with Irish Ferries on Ulysses
"Return Journey"
Great trip, but the return journey did not have a good selection of single malts. Did not purchase any.
Reviewed by Vepan who travelled with Irish Ferries on Ulysses
"Great service"
I needed to make a last minute modification to my travel plans. Switching my time of departure to an earlier boat was no problem at all.
Reviewed by Michel who travelled with Irish Ferries on Ulysses
"Booked and paid for club class seats, not available "
Booked and paid for club class from holyhead to Dublin, Sadly I find out while boarding that irish ferries could Not provide the service. Why offer the service in the 1st place?
Reviewed by Paul who travelled with Irish Ferries on Ulysses
"A sens of luxury."
We were surprised about the quality of the lounge - and grateful for all the assistance with the wheel-chair by your crew.
Reviewed by Thor who travelled with Irish Ferries on Ulysses
"Ferry travel"
Very comfortable travel, very organised staff, great punctuality. Lovely cooked breakfast and plenty of seating.
Reviewed by Fiona who travelled with Irish Ferries on Ulysses
"Golf Trip "
Good trip there and back, ferry left on time with no delays. Service was excellent and we were quick getting off.
Reviewed by James who travelled with Irish Ferries on Ulysses
"Smooth sailing"
Let me start with the positives. The ship was great, very spacious and clean I was impressed with this. Catering part was also great, good choice of refreshments and Duty Free was fab. Hardly knee you were sailing it was so calm. Highly recommend. My only negative is I like to sit at a window on any crossing. I found it frustrating that passengers who walked on and paid a lot less get on first and who then will obviously pick window seats against those who paid so much more to take their car are left with whatever sears they can find. This was the mist disappointing part for me
Reviewed by Tracy Bann who travelled with Irish Ferries on Ulysses
"Excellent experience "
Our first time trying that route. We had a great tour from Dublin to Holyhead. Great staff and super service. I chose to get club lounge and that was a good choice. Very good atmosphere.
Reviewed by Natasha Soegaard who travelled with Irish Ferries on Ulysses
"Great company service"
First run with 5 friends on motorcycles. The logistics, staff attitudes and support and all round facilities available were spot on. Thank you for a trouble free service.
Reviewed by Ian who travelled with Irish Ferries on Ulysses
"Like the 1970s"
Sailed Dublin to Holyhead on the cramped Epsilon ship. The ship was clean, had good toilets and that was about it. It was incredibly cramped, the chairs were uncomfortable and though there were comparatively few passengers we were all in a small space. It made for a very dull journey. The Duty Free shop was tiny - no more than two people could be in it. It was all so different from the journey to Dublin on a larger ship which felt fun.
Reviewed by Alison who travelled with Irish Ferries on Ulysses
"Good service"
On time, pleople were nice, food was good and prices reasonable. Will go with them in future instead of the other ferry from UK to Ireland return
Reviewed by Will who travelled with Irish Ferries on Ulysses
"Ferry Across the water"
Trip to Ireland went well with no hitches at all.
Reviewed by Richard who travelled with Irish Ferries on Ulysses
"Perfect"
Couldn’t fault anything
Reviewed by Justin who travelled with Irish Ferries on Ulysses
"Fantastic trip"
It was my first time on Irriah Ferries. TI travelled with my family and the trip was amazing. Different options for food and entertainment.
Reviewed by Ghada who travelled with Irish Ferries on Ulysses
"A lovely surprise"
I didn't know about the ferries to Ireland from Wales and England, and assumed flying was the only way to get to Ireland. The ferry was a lovely surprise. While it takes longer, you are able to move around and enjoy yourself, and we loved talking to other passengers.
Reviewed by Kell who travelled with Irish Ferries on Ulysses
"Smooth sailing"
Had a pleasant crossing, friendly staff, nice breakfast
Reviewed by Angela who travelled with Irish Ferries on Ulysses
"Freezing"
Average boat, though most of the amenities were shut, and most of all the air con was full on and it was freezing !! Though the crew was pleasant and the boat was right on schedule.
Reviewed by Jean-luc who travelled with Irish Ferries on Ulysses
"Dublin Trip"
Excellent
Reviewed by Christine who travelled with Irish Ferries on Ulysses
"So easy"
Cant believe how easy it was to travel From start to finish. The ferry's are lovely and comfortable seating throughout. Food served onboard a bit expensive but very tasty. And excellent choice
Reviewed by Moira who travelled with Irish Ferries on Ulysses
"Excellent trip"
This was great! Everything worked like clockwork and the staff were friendly and helpful. Highly recommend!
Reviewed by Kate who travelled with Irish Ferries on Ulysses
"Holiday to west coast of Ireland "
Faultless service from Irish Ferries on both outward and return journeys. neys
Reviewed by Allan who travelled with Irish Ferries on Ulysses
"Irish Ferries Calais-Dover-Calais"
Everything went very smooth: check in, customs, shipping, sailing, comfort
Reviewed by Gilles who travelled with Irish Ferries on Ulysses
"Hidden Charges "
Direct Ferries fails to disclose the service fee. Costs more than the ferry company Deceitful, defensive attitude to customers
Reviewed by Allan who travelled with Irish Ferries on Ulysses
"Holyhead to Dublin "
Great way to travel. Only negative, charges for internet are ridiculously high.
Reviewed by Nicole who travelled with Irish Ferries on Ulysses
"Seeing the relatives"
Great trip over to Dublin. We traveled on the ferry over and the swift back. Both trips were a pleasure. No delays and pretty calm crossings.
Reviewed by Elizabeth who travelled with Irish Ferries on Ulysses
"Superb travel"
The list beautiful ship I gave ever sailed on.
Reviewed by Claire who travelled with Irish Ferries on Ulysses
"Irish Ferris "
Excellent
Reviewed by Geraldine who travelled with Irish Ferries on Ulysses
"Ferry crossing details "
Fantastic service all round the only thing I was dissatisfied with that there was no text message for return journey to let us know with ferry terminal to go to
Reviewed by Carole who travelled with Irish Ferries on Ulysses
"Wonderful!"
Lovely surroundings, no queuing, competent and friendly staff and arrived on time. What is more could anyone ask?
Reviewed by Isolda who travelled with Irish Ferries on Ulysses
"First time foot passenger"
This was the first time I'd crossed as a foot passenger. The transfers to and from the ferry were easy and punctual. i just had to remember I hadn't driven on board!
Reviewed by Gareth who travelled with Irish Ferries on Ulysses
"Nice crossing"
Had an excellent crossing from Holyhead to Dublin yesterday and it was very nice. My only complaint is that there were no taxis as I had been told wewould be available. The shuttle bus driver did not know where my hotel was in relation the general dropping point. Wait for a taxi was about 20+ minutes and I was lucky enough to share a taxi with a lovely couple. The taxi driver was very accommodating
Reviewed by Karen who travelled with Irish Ferries on Ulysses
"Dublin-Holyhead"
Smooth process from booking to crossing
Reviewed by Allen who travelled with Irish Ferries on Ulysses
"first time irish ferrys. brekfast expencive to slow ine u get briki then ciffee then wait in que to "
disapointed brekfast expensive very cold
Reviewed by Daniel who travelled with Irish Ferries on Ulysses
"Excellent Trip"
We traveled from Dublin to Holyhead on Irish Ferries during Spring Break. It was an excellent experience. Check-in was easy and convienient and the accommodations for the journey were comfortable. There was food available and the facilities were clean. It was an excellent value and I would recommend Irish Ferries to anyone.
Reviewed by Jocelyn who travelled with Irish Ferries on Ulysses
"Well organised and good level of cleanliness."
A short break to Dublin over the Easter holiday, price was a little higher than we'd been expected but probably because we booked late. Ferry was on time, staffs were polite, facilities were good, foods were good, nothing spectacular but edible and ok for the price.
Reviewed by Kam who travelled with Irish Ferries on Ulysses
"Holyhead Dublin Holyhead"
The staff at both terminals and on board were all very polite and helpful. The embarkment and disembarkment process were great at both ends. Two not so positives, the check in at Dublin is extremely difficult to find and when you do you are not sure if you are in the right place. I paid to upgrade into the lounge for my return journey, it was not worth it.
Reviewed by Neal who travelled with Irish Ferries on Ulysses
"16, snetterton close, Cudworth, barnsley, South Yorkshire s72 8 na"
We were due to depart Dublin at 14:30 and had planned to leave our hotel at about noon. At 11:33 I was informed that due to bad weather conditions, our departure was delayed by 5 hours. So we hung around the hotel as long as was decent set off for Dublin port sometime later. We joined the queue and waited patiently to board. We finally set sail at 21:07 arriving home at 5:00 on Monday morning, some 6 and a half hours late. An update of further delay would have been appreciated. However, the crossing was quite peaceful and we enjoyed our stay in Eire immensely.
Reviewed by who travelled with Irish Ferries on Ulysses
"DELAY"
Fabulous
Reviewed by William Reginald who travelled with Irish Ferries on Ulysses
"Like clockwork "
Easy and quick boarding and exit , all staff were friendly. Food was of good quality. Toilets clean.. only two comments really, play area couldn’t be used because of raucous unsupervised older children and the carpets need vacuuming as our toddler kept picking up crumbs from the floor. Besides that all food, roomy with lots of space.
Reviewed by Paul who travelled with Irish Ferries on Ulysses
"1st ever Ferry Crossing "
Organised, pre notifications were excellent. Smooth roll on and roll off on Ferry and on Time! Staff helpful & friendly. Well informed of Covid paperwork requirements prior to the Trip. Would recommend Irish Ferries, and will be using them again.
Reviewed by Teresa who travelled with Irish Ferries on Ulysses
"Holidays "
Travelled on Ulysses’s staff good, coffee was good, some of the chairs could do with an update.
Reviewed by Derek who travelled with Irish Ferries on Ulysses
"Could be better"
The experience needs to be refined, catering staff need training and food quality was disappointing. Toilets were in a dire state and by the end of the journey they were all blocked and full.
Reviewed by Brett who travelled with Irish Ferries on Ulysses
"Excellent"
Kept us up to date on a regular basis with pandemic requirements and useful information .Excellent service.
Reviewed by Nick who travelled with Irish Ferries on Ulysses
"Good trip"
Very smooth operation both to Dublin and back. Easy boarding, comfortable seating and generally good information. (The tannoy from the captain could not be heard but we mentioned it to the purser at the time)
Reviewed by who travelled with Irish Ferries on Ulysses
"Life on the Ocean wave"
Great experience on these ferries, extremely professional from the moment you arrive at the terminal, with staff guiding you every step of the way, so no need to worry if you are not familiar with ferry travel. If soon found a good place to rest whilst on the journey, and I had a beautiful meal from the restaurant, there was plenty to choose from the menu and I think it was a very reasonable priced. The trip was very smooth but I suppose it all depends on the weather at the time of sailing. I will definitely use this service again for my next visit to Ireland.
Reviewed by Paul who travelled with Irish Ferries on Ulysses
"Delayed"
We travelled Holyhead to Dublin on Saturday November 27th. We were delayed 12 hours due to a store. Travelling in December we coild expect bad weather and delays but the communication from Irish Ferries and Directferries was very poor. On Wednesday December 1sr we returned to Holyhead from Dublin, again a delay, 3 hours this time due to adverse weather conditions, I have no idea what ghey were as it was a nice day, cold but nice, again the communication was very poor.
Reviewed by Anthony who travelled with Irish Ferries on Ulysses
"Would not reccomend this company "
After being refused a refund due to the original lockdown notice I just used the only choice I had, the voucher. The sailings were more expensive and I also opted to pay a little more on top of the additional cost to get a better time for sailing. The ferry on return was cancelled and my only option was to go on a very early ferry (which was much cheaper) meaning cutting my holiday short and getting up at 2am and having to travel and drive 15 hours with very little sleep. No compensation was offered for the cancellation. Would not use this company ever again. Food onboard the ferry was limited, poor quality and stale.
Reviewed by Heather Johnston who travelled with Irish Ferries on Ulysses
"Trip to Howth."
Quick visit to Dublin for the Boss. We both went club class. Fantastic Fantastic Fantastic. Service. Comfort And food would highly recommend. Lovely trip. Thanks from Terry and Mick. ☘️☘️
Reviewed by Terence Sweeney who travelled with Irish Ferries on Ulysses
"Trip to Ireland"
Really worried to be travelling due to Covid. The service was excellent from beginning to end. All staff and facilities reassuring and attentive to Covid sensibilities of passengers. Clean and well appointed. I didn't use restaurant facilities but could see these were of a high standard
Reviewed by Margaret who travelled with Irish Ferries on Ulysses
"Smooth ride - "
The internet seemed to be limited. Otherwise a smooth ride.
Reviewed by Paul who travelled with Irish Ferries on Ulysses
"The best ferry group to choose"
Very helpful staff. Excellent facilities. An enjoyable journey.
Reviewed by who travelled with Irish Ferries on Ulysses
"Seamless passage"
No complaints...
Reviewed by Hilary who travelled with Irish Ferries on Ulysses
"Ulysses"
Lovely ship comfortable and good facility for sailors, was expecting to sail on the same ship on the return journey
Reviewed by Patrick L who travelled with Irish Ferries on Ulysses
"Uncomfortable crossing "
The ferry lacked comfortable seating enough for all passengers. Having to sit in a small bucket shaped chair for the entire journey was extremely unpleasant. Very little facilities on offer, a very uncomfortable and unpleasant experience
Reviewed by Richard who travelled with Irish Ferries on Ulysses
"Ireland trip"
Thank you for a punctual and well organised ferry crossing and return which helped make our trip to Ireland, memorable and enjoyable.
Reviewed by Anthony who travelled with Irish Ferries on Ulysses
"Obstructive Conduct"
I was not able to travel because of the current restrictions in England, Wales and the Republic of Ireland. I began trying to contact Direct Ferries about this some two weeks before my travel date but they were not answering the telephone (understandable) and their web site was inoperative (inexcusable). After my intended travel date I was told that I was not entitled to a refund but that I would be sent a voucher to use within the next 12 months. I am entitled to a refund because my contract was frustrated by unprecedented and unpredictable circumstances. Why do Direct Ferries assume they can avoid my refund by offering a voucher which I may not be able to use? They have refused to respond to my question.
Reviewed by Graham who travelled with Irish Ferries on Ulysses
"Smooth"
Safe and comfortable
Reviewed by John who travelled with Irish Ferries on Ulysses
"Records not up to date"
Your records are not up to date. I cancelled my trip from Holyhead to Dublin on 26 Mar 2020 due to fear of spreading or picking up the corona-virus.
Reviewed by David who travelled with Irish Ferries on Ulysses
"Excellent"
I travel at a time of the Covid 19 the company was excellent
Reviewed by Denis who travelled with Irish Ferries on Ulysses
"Good sailing"
Happy with booking . Boat was cold going over. But was warm coming back. No delays.
Reviewed by Bernard who travelled with Irish Ferries on Ulysses
"Terrible "
Going from Holyhead to Dublin what a fabulous experience we had a really lovely experience there was 14 of us ,cinema soft play for the children , however comming back yesterday omg how terrible crowded in on a smaller ferry no facilities for the children not enough seats we were so uncomfortable ao delayed and people including three of our party vomiting , other been sick all around us toilets covered in vomit and also on the floors left for ages before cleaned As long as I live I will never ever get on another ferry it was one of the worse experiences I have ever had ! After a fairytale family wedding g yesterday runes everything ! My poor daughter struggled so much with her two year old as she was confined to such a small place she suffers with anxiety and it really was awful . That’s 14 customers Lost and so many more from what we witnessed yesterday !!
Reviewed by Shaun who travelled with Irish Ferries on Ulysses
"Great service"
Nice and tidy ferry
Reviewed by Peter who travelled with Irish Ferries on Ulysses
"GREAT SERVICE"
You could not expect any better service than I got from all the staff. The food was very good for a ferry boat crossing. The boat was very clean and tidy. Would use this crossing again. Tommy from newry.
Reviewed by Thomas who travelled with Irish Ferries on Ulysses
"Good service"
The whole process from booking to the actual trips were easy. The website for Irish ferries is great you can get updates all the time.
Reviewed by Lara who travelled with Irish Ferries on Ulysses
"Boat with no name"
New vessel which was vibrating very very badly whilst manoeuvring, also difficult to navigate around the decks as everything looks the same. The Televisions were inaudible and would benefit from subtitles on at least one set for the older sailors amongst us. The food was good and the staff friendly but I cant remember the name of the boat as it was a mix of upper and lower case letters and didn't look like a name, I will not be sailing on her again if I can help it.
Reviewed by Peter who travelled with Irish Ferries on Ulysses
"Excellent"
Try and save for a club class seat. Outstanding
Reviewed by Basil who travelled with Irish Ferries on Ulysses
"Super value "
No hassle All don no prob And good value for money
Reviewed by Larry who travelled with Irish Ferries on Ulysses
"Excellent service "
All perfect. This was our first time and we traveled club which was just excellent with priority boarding and off boarding. The range of free drinks and food was excellent and the lounge was very clean and calm.
Reviewed by Jean-louis who travelled with Irish Ferries on Ulysses
"Great crossing"
T
Reviewed by Paul who travelled with Irish Ferries on Ulysses
"Unhappy "
When checking in yesterday I was told I had to pay an extra £41.50 due to a system error quotation at the time when I made the change of my booking. I had taken out the insurance which is invalid after the first leg of the journey has been completed, pretty useless insurance then as sometimes the return date isn’t exactly known. I had already paid over £190 and had to pay another £41.50 or I was refused boarding. The boat was busy and the guy told me I can go to customer service and ask for a refund, that was definitely not an option at the time as boarding was almost immediately. So now it’s going to be a long process and a lot of red tape if I was to even be successful. Not happy. It’s Direct ferries not the Irish Ferry
Reviewed by Kerstin who travelled with Irish Ferries on Ulysses
"New WB Yeats boat"
New boat is lovely and the cabins are clean and very comfortable, would look forward to crossing again.
Reviewed by John who travelled with Irish Ferries on Ulysses
"Hit & Miss"
We traveled on both the Ulysses and the Yeats. The Yeats is by far the better boat, with the 'Food corridor' on the Ulysses very old fashioned and cramped. The canteen food was hit-and-miss on both boats, much of it overcooked despite being among the first to eat but some of it - especially the pie - very good. Going by boat takes about twice as long as fly-drive, but for a group of six it was also half the price of renting a car or two - plus we can take loads of stuff (on our laps!). Landing at Dublin was confusing - we went through the centre of the city but the tunnel/toll road would have cost us an extra 20 mins and €13.10 to get South. I guess timing is everything there. On the Welsh side the dual carriageway is almost continuous from the M6 to the port, very easy.
Reviewed by Ant who travelled with Irish Ferries on Ulysses
"Excellent "
Not bad
Reviewed by who travelled with Irish Ferries on Ulysses
"Delay time allowence"
4 mins delayed didnt let go on board had to buy new ticket for over 270 pound.
Reviewed by Ali Mohammad who travelled with Irish Ferries on Ulysses
"No problems"
Travelled on New Years Eve. Only 36 vehicles and a empty ship. Very good value chicken curry. Nothing was over priced. Left and arrived on time. It was a pitty NYE midnight was not marked with some sort of announcement or ships horn. Most of the crew were Latvian and very polite and friendly.
Reviewed by Alexander who travelled with Irish Ferries on Ulysses
"Excellent"
First time using Irish Ferries, everything was easy than expected, services on board were good and everything else also, overall was fine, nothing to complain about.
Reviewed by Emil Cornel who travelled with Irish Ferries on Ulysses
"sometimes service is exceptional"
We took the ferry to Dublin on December 22nd. it was the busiest ferry crossing i had experienced in years. the boat was fully to capacity. we wondered how we would manage to care and feed our disabled son in such a tightly packed and crowded environment without asking for any help, we were approached by one of the staff / crew who gave us access to the Club Lounge for free. this was great as there was space and we could at lease have some seating. shortly after our sons feed, we were then offered a cabin, free of charge and the rest of the journey was exceptional simply fantastic service and very much appreciated
Reviewed by Michael who travelled with Irish Ferries on Ulysses
"Homewood bound"
Great service as usual. 9pm ferry from Dublin was quite busy after the xmas period. Always go club class and was a bit disappointed to see many people lying over sofa chairs taking up the room of 4- 6 people. Food -great as usual and staff were friendly and helpful. Always travel Irish ferries as good value for money
Reviewed by VickieVictoria who travelled with Irish Ferries on Ulysses
"Holyhead"
Nice and smooth sailing
Reviewed by Walter who travelled with Irish Ferries on Ulysses
"Fine crossing, but....."
No complaints re: the crossing, the staff or the service in general BUT...... On returning home, both my partner and I discover that we have been hit with a £25 bill for mobile call and data services whilst away for a weekend in Ireland. We both have roaming services with the mobile operator '3' and this covers all the UK, the EU and many other countries all within our price plan, with no extras charged: I have been all over the world and all data and calls have been covered by my monthly payment in the regions offered by 3. HOWEVER, I now discover (and this was NOT pointed out to me prrior to boarding the ferries, not was my attention drawn to any notices) that whilst on board the Irish ferries, my phone connected automatically to a provider on the boat (presumably satellite-based) and this provider charges a stupid amount for its 'service'. Now, we both connected to the on-board free WiFi within minutes of taking a seat, so no data was used intentionally for web-stuff. Furhter, we neither of us made nor received any phone calls during the trips there and back. So what's going on, Irish Ferries? One presumes (unless you tell me otherwise) that you get a cut from this provider - are you so short of income that you (or the provider) has to resort to stealth to grab money off an unsuspecting customer?? I think it is disgusting! There should be a BIG warning or announcment made obvious to passengers that this can (will?) happen - I saw or heard nothing. Surely you can see that folk will be caught out by this, when they are used to their phone-roaming covering everything? It can leave nothing but a bad taste in the mouth. I paid nearly £300 for my return trip and despite this, Irish Ferries allowed me to be suckered into paying more for something that provided no function for me. Will I ever use their service again? I doubt it, unless there is an apology and a refund. Whether or not you use them .. you decide. I have a funny feeling that this review is not going to be visible for long...
Reviewed by Ian Thompson who travelled with Irish Ferries on Ulysses
"Shambles "
Absolutely terrible service, couldn’t make the ship due to a crash and then called ahead (which cost a further £20) to let the ship know and to try and rebook, all that was offered was no refund but rather a one day in and out trip to Dublin around November because other dates were too expensive. Ridiculous, me and my family travel to Ireland a lot and will never be going with direct ferries again
Reviewed by Jordan who travelled with Irish Ferries on Ulysses
"Review Dublin - Holyhead"
The ship was fine and the staff friendly, but it was an hour late which in the modern age, is very poor when there isn't fog. As a Commercial yacht master of 40 years standing I know! The other problem with this route which must be addressed, is the Port of Holyhead. Getting in and Boarding is a nightmare, but off loading is nearly as bad. Exiting a port should not take 40 minutes. I use Cairnryan as often as is practical and if I'd known that the 1hr 45mins was to be added to this expensive crossing, I would have gone via Scotland (despite their anal speed trafficking).
Reviewed by Andrew who travelled with Irish Ferries on Ulysses
"Wedding trip"
Excellent service, very easy to use, very clean and tidy. Would definitely consider using again if the price was right
Reviewed by Neville who travelled with Irish Ferries on Ulysses
"Dublin/Holyhead 23/11/19"
Good crossing
Reviewed by Christopher who travelled with Irish Ferries on Ulysses
"Very relaxing"
We had a great passage. By paying the extra for the Club Class, the atmosphere was relaxed & the complimentary extras were well worth it.
Reviewed by Maxine who travelled with Irish Ferries on Ulysses
"Would recommend"
Very pleased with both ships we sailed on. We had a 3 hour delay from Holyhead to Dublin. We were informed 4 hours before the ship was due to set off which I thought was brilliant customer service. At the port we just sat in the car and waited, we weren’t kept up to date with what was going on really but I appreciate it’s difficult. We were given a refreshment voucher which got us a full meal, drink and biscuits which I thought was very generous. Would definitely travel on either ship again. Onboard shop / restaurant wasn’t that cheap (€4.50 for a small bag of chocolates) but this is just the norm for ships / airports etc.
Reviewed by who travelled with Irish Ferries on Ulysses
"Good trip"
Was the best ferry trip I’ve been on. I usually do Belfast-Liverpool, however on this occasion I decided on Holyhead Dublin and I’ll definitely be choosing it all the time. Fast sailing, very quiet boat noises, comfy, clean and a really nice place to be, especially the WB Yeats. I normally can never sleep on the boat but I was able to on this sailing and the check in and boarding is very easy
Reviewed by Stephanie who travelled with Irish Ferries on Ulysses
"Hello"
Hi...i could not take the ferry because when i have arrived there they say the payment it's not going through and i have lost the trip.On my bank account it's show the payment it's done and they say the payment it's not done and did not let me go,i had to pay another ticket.I hope i will have a refund.thank you
Reviewed by Claudiu who travelled with Irish Ferries on Ulysses
"Excellent staff"
Missed boat staff where brilliant booking us on the next one even upgraded us to club class it took us 245 hrs to get the boat a journey that only takes 130 but due to an accident on the m1 we missed the boat five star customer service
Reviewed by Leslie who travelled with Irish Ferries on Ulysses
"Half term sailing"
Ulysses/Sunday afternoon - booking all fine, didn’t bother booking club lounge this time as was day sailing, was worst sailing ever, full of kids from football team, running around, shouting, near knocking people over, rude, overtaking cinema area, 10 plus kids in toilets, very intimidating for elderly guests on the boats and younger children , they were spoken to by staff members to calm down but ignored them- their adult supervisors were oblivious to their kids behaviour and didn’t care! Shocking! No one got a minutes peace! Was just awful, people that had driven long journey couldn’t rest, staff on board were stressed out as these gangs of kids took over all areas and shops etc! Horrible crossing! Surely a more senior member of staff should have used Tanoy system to insist on these children being made sit down and have manners!!
Reviewed by Tracey who travelled with Irish Ferries on Ulysses
"Excellent trip"
Check in smooth in both directions. Cabins were great esp on the WB Yeats. Facilities on board were good. Wouldn’t hesitate to recommend Irish Ferries.
Reviewed by Caroline who travelled with Irish Ferries on Ulysses
"Excellent support for disabled passenger travelling alone on the Dublin to Holyhead sailing."
Arriving at Dublin Port I was directed to a separate lane and loaded first. A very helpful member of staff was by the lift, where I parked, with a wheelchair for me. I had booked Club Class and he assisted me in finding a seat and assured me he would return to take me back to the car deck on arrival in Holyhead. The W.B.Yeats Club Class lounge was vey nice. I chose a reclining seat , near the buffet which was very comfortable - in fact I took a nap and felt very refreshed on my arrival in Holyhead. Sadly, the return on the Ulysses was not as good in several ways. No assistance or wheelchair provided. The slope to the lift was very steep for someone using 2 crutches - not so bad going into the lift, but very precarious coming out. The seating in the Club Class Lounge was so uncomfortable and tightly packed that I could not manage to even get a drink as maneuvering between the seating was a problem. I really would suggest that the seating be looked at. Several passengers seemed just as uncomfortable as I was. I was impressed with the outward sailing, but really disappointed with the return and wondered if I might have been better not to be in the Club Class Lounge. Having paid extra for this I was disappointed and could not recommend it.
Reviewed by Elizabeth who travelled with Irish Ferries on Ulysses
"Ferry versus aeroplane.."
The journey was very good but travelling from Yorkshire to Donegal took 13 hours. Flying to Derry takes 6 hours door to doior. Cost of ferry with 25% off was £398 for 4 and car. Aeroplane plus car hire at Derry is £200. Enjoyed the ferry but it takes too long and costs too much.
Reviewed by John who travelled with Irish Ferries on Ulysses
"My trip to Ireland"
Both journeys were very comfortable and all staff with whom we came in contact were helpful and friendly. We were espercially impressed that the ferry was delayed for half an hour to allow all those who had been caught up in the traffis jam caused by an accident on the bridge to Holyhead
Reviewed by Jean bunce who travelled with Irish Ferries on Ulysses
"The way to go"
The joy of driving up the ramp straight onto the ferry with the kitchen sink in the boot is much more civilized than having to weigh cases and wait around for at least 2 hours before boarding a plane. The journey time when you take into account the 2 hour ahead of departure etc is the same and on the other side we had the convenience of our own car. We also had the ability to shop and not worry about weight coming home. Aside from the above we were able to find seats together, eat and drink together without the limitations of belted seats and continual public announcements. We could walk around, visit the duty free. A
Reviewed by Catherine who travelled with Irish Ferries on Ulysses
"Ferry Crossing with vehicle"
Easy and comfortable crossing both ways with club class. Attentive and courteous staff made travel easy.
Reviewed by Robert who travelled with Irish Ferries on Ulysses
"Comfortable overnight sailing"
I took the overnight ferry from Holyhead to Dublin arrival 5:55 and made use of the Hygge lounge reclined seating. It was clean, quiet and I was able to sleep for a few hours in comfort.
Reviewed by Alex who travelled with Irish Ferries on Ulysses
"Return Trip to Dublin"
Ship was spotless and on time - sail was very comfortable and smooth. Thanks!
Reviewed by Barry who travelled with Irish Ferries on Ulysses
"Good Experience"
Booking and payment was straight forward. We queued with our motorbike for appprox. 20 minuets prior to boarding, when we started to board the ferry everything ran really smoothly getting us parked up in our bays, we found a seat easily enough and watched Hollyhead disappear. The Ferry was well equipped with duty free and food halls, I dont think it was over priced for a ferry but you do pay over the odds for food, so take your own, we did on our return journey. All in All a very pleasant crossing.
Reviewed by Nigel who travelled with Irish Ferries on Ulysses
"Great Sailing"
Went out on the Epsilon and returned on the Ulysses. Good facilities albeit the Ulysses is much bigger. Nice food served on both and very clean. Easy access with the car and sailed and docked on time. No complaints from me.
Reviewed by Catherine who travelled with Irish Ferries on Ulysses
"Recent southern Ireland trip"
Excellent trips both ways.. Easy embarkation and disembarkation. Great facilities will always book with Irish ferries nolies
Reviewed by Lynn who travelled with Irish Ferries on Ulysses
"Thank You"
Everything was fine as I have stared below. But I should pass further comment on the cleanliness of the Ships. My goodness well done the staff, it was wonderful to feel comfortable in your surroundings everywhere touchable I mean everywhere .All the Staff looking busy and interested in there jobs and further more the Staff looked so Clean and Smart. Thank You for a great ferry experience
Reviewed by Paul who travelled with Irish Ferries on Ulysses
"Holyhead to Dublin"
Great facilities on board. Very clean and accessible.
Reviewed by who travelled with Irish Ferries on Ulysses
"Surprised "
Our first time using Irish Ferries from Dublin to Holyhead and I thought I had booked a cruise. The vessel felt like a cruise liner, very tidy, amazingly friendly staff and a captain who wanted to make the journey pleasant for everyone. Great experience and hope to be back again to use this service.
Reviewed by Janelle who travelled with Irish Ferries on Ulysses
"Easy Sailing "
I have recently travelled on two occasions to Dublin Port from Holyhead. The first time was as a foot passenger (having never travelled as a foot passenger before). I found the experience very enjoyable and stress free and quite unlike airport travel !! The second trip was with my husband in our car and we decided to also go Club Class. Again, this was a lovely experience, having priority boarding, complimentary snacks and selected drinks plus 25% discount in the shop. Both sailings were punctual and luckily the crossings were smooth as silk. Will definitely be travelling by ferry again, much preferable to flying in my opinion.
Reviewed by Maggie who travelled with Irish Ferries on Ulysses
"Lovely experience"
Boarding, the staff, the facilities - everything about Direct Ferries was extremely professional on both our journeys. We chose to upgrade to Club Class and found the lounge very relaxing. A lovely selection of complimentary food and drinks was available. The whole experience was faultless and we wouldn’t hesitate to use Direct Ferries again.
Reviewed by Robert who travelled with Irish Ferries on Ulysses
"Good crossing of the Irish Sea"
The ships are a great improvement and my wife and I really felt comfortable
Reviewed by Eric who travelled with Irish Ferries on Ulysses
"Mill pond crossing."
Our return trip club class was as much as we could expect, enjoyable comfortable. Our sailing to Dublin however!, we were directed to level 5, and consequently we finished up in the James Joyce lounge which was ok but we did not enjoy the pleasure of club class, I can only imaging the docket we placed on the rear view mirror we somehow failed to turn it such that it did not indicate we were club class, if that were the case?, a simple solution would be colour coding. I did enquire at reception and was advised to go to deck eleven, I went to deck eleven where the options were outside area or crew only. On our return trip we were directed to deck 7, where everything was straight forward. My name is not Paddy, English people like to tag people with a broad brush.
Reviewed by William who travelled with Irish Ferries on Ulysses
" Crossing to Dublin"
Very comfortable, attentive stewards, journey passed quickly.
Reviewed by Robert who travelled with Irish Ferries on Ulysses
"Easy travelling"
Great experience with IrishFerries from beginning to end. Efficient service, comfortable interiors would certainly sail with them again
Reviewed by who travelled with Irish Ferries on Ulysses
"Amazing "
Staff were absolutely amazing to the people at the ticket desk to the help out to my mum. They looked after me so amazingly as I’m not well and have many illnesses. Such a wonderful service
Reviewed by Jade who travelled with Irish Ferries on Ulysses
"Irish ferries recommend "
Excellent recent trip. All on time. Very efficient staff. Fully satisfied customer.
Reviewed by Gary who travelled with Irish Ferries on Ulysses
"Business visit to Ireland"
Had a good experience with Irish Ferries. The booking was easy and the ferry sailings were very punctual. I used the Club Lounge facilities and found this made the 3.25 hour crossings a much more comfortable experience. ill definitely use them again on my next business trip.
Reviewed by Norman Richards who travelled with Irish Ferries on Ulysses
"limited contact available"
My ferry back from island was canceled and rescheduled for I time I was unable to make, I had to pay Irish ferries for another ferry ride who said that direct ferries would give me a refund, howeve there seems to be no way of contacting direct ferries except through they contact form on their website and I'm still waiting a reply
Reviewed by Lucan who travelled with Irish Ferries on Ulysses
"Liked Ulysses but not Epsilon"
We traveled from Holyhead to Dublin on Ulysses and enjoyed that trip. The ship was comfortable and clean and the journey was punctual. The return journey 9 days letter was on Epsilon. This ship was much less comfortable and was 30 minutes late. I can certainly recommend Ulysses but not Epsilon.
Reviewed by Edward Washer who travelled with Irish Ferries on Ulysses
"Journey to Ireland "
Had a lovely trip both ways including a nice breakfast on the way back. Even the sea was lovely and calm
Reviewed by Carol who travelled with Irish Ferries on Ulysses
"Dublin to Holyhead return."
Punctual, smooth, pleasent journey. Cabins are well worth it, food is class.
Reviewed by Ian who travelled with Irish Ferries on Ulysses
"Uncomfortable Intrusion "
The ship was clean and sailing was smooth and on time. We had a cabin which was clean and comfortable. However there was an incident that was very uncomfortable and distressing. while we were getting ready to leave the cabin as the ship was approaching Dublin Port a male member of staff Knocked the door. He said something inaudible, as my wife was only partially dressed I said as loudly as I could we will be leaving the cabin soon. He immediately opened the door and to my wife’s horror went to walk inside. I shouted “No” and he quickly closed the door. This was a very distressing intrusion on our privacy. When we were ready and came out of our cabin there was no staff to be seen so we went to guest services to report the incident. The gentleman at the desk apologised but quickly followed by saying the staff need to get access to the cabins to get them ready for the return journey. Travellers beware your private cabin is not as private as you may think.
Reviewed by Keith who travelled with Irish Ferries on Ulysses
"The Swift fails - yet again!"
Direct Ferries service and prices are good. Irish Ferries are as unreliable as ever - this was my 5th booking to travel on the Swift in 2 years and it’s been cancelled on 4 occasions. IF usually blame the weather even though the sky is cloudless - at least this time they blamed ‘technical reasons’ and gave a week’s notice rather than the usual 24 hours.
Reviewed by John who travelled with Irish Ferries on Ulysses
"Worse Experience ever"
I had the experience of being delayed for 5 hours while sitting on the 8:05 service on 21/09/2019 from Dublin to Holyhead. In addition to this the Ferry also took five hours to cross due to additional testing when we arrived at Holyhead. Communication throughout this experience was extremely poor. Never using Irish Ferries again.
Reviewed by Michael who travelled with Irish Ferries on Ulysses
"10 hours of delay"
It simple delayed 7 hours...
Reviewed by Gabriel who travelled with Irish Ferries on Ulysses
"Preferably Irish ferries "
I would like to take this opportunity to say Irish ferries is one of the cleanest ferries we have been on the cabin are always immaculate the staff are fantastic regarding any situation everything runs To schedule brilliant wouldn't use any thing else.
Reviewed by Carl who travelled with Irish Ferries on Ulysses
"Ireland 2019"
I travelled on my own by motorbike from Holyhead to Dublin return. The whole process was seamless and without any problems whatsoever. I treated myself to a seat in Club Class where I had drinks and snacks through both journeys in comfort. I would not hesitate to use Irish ferries again for my next trip to Ireland.
Reviewed by Charles who travelled with Irish Ferries on Ulysses
"Great crossing both there and back."
I really like Irish Ferries. Our crossing on both journeys were smooth. I was hoping it would have been a bit rougher!! Lol It was very quiet coming back with not the amount of passengers we had going. We thought the food was ok. My dinner could have been hotter. It was quite pricey. We had a meal going over to Ireland, but had our own sandwiches etc on our return.
Reviewed by MaryRuth who travelled with Irish Ferries on Ulysses
"Thank you for a great crossing"
We we lucky to get priority boarding and club class. I can highly recommend paying the extra. The club class loung was comfortable and had complimentary food & drinks. The staff were lovely and friendly. I will be crossing with Irish Ferries again
Reviewed by Julie who travelled with Irish Ferries on Ulysses
"A comfortable journey "
The journey was very smooth and comfortable. We found excellent seats to sleep on in the balcony area. The booking system was straightforward. Our only gripe was that due to technical reasons we were changed to a slower boat than what we had booked and the times were much earlier and did not suit us as well. It meant we had to leave home at 3:30 am to catch the Dublin boat and the same time for the Holyhead boat ( we were travelling to Cornwall).
Reviewed by Charlotte who travelled with Irish Ferries on Ulysses
"Mediocrity"
The return trip on Friday 13 on the older boat was in strong contrast to the Ulysses great experience. Poor people areas, poor careering, and overpriced products the norm.. Likely to go Stenna line next time..... Consistency, comfort and value, all go hand in hand.....
Reviewed by Granville who travelled with Irish Ferries on Ulysses
"GREAT TRIP"
VERY GOOD TRIP , ENJOYED AND COMFORTABLE.
Reviewed by Ian who travelled with Irish Ferries on Ulysses
"Stressful "
Had bought extra insurance for return journey from Holyhead to Dublin alongside the booking. A couple of days into my holiday I needed to return to the UK urgently because of a family emergency but when I tried online through Direct Ferries to bring forward the date of the return sailing I found I couldn’t do it as the outward journey had already taken place. This made an already unbearable situation even worse. I tried to go through Irish Ferries but their office was closed from Saturday 4pm until Monday morning. More stress! I emailed the port at Dublin but don’t think I received a reply. I even considered leaving my car in Ireland and flying back to the UK when I noticed a number to ring at the port out of Irish Ferries office hours and managed to secure a Sunday afternoon sailing which cost an extra £50. There was nothing wrong with the two ships I travelled on. They were adequate, comfortable and well run. Staff were pleasant and friendly.
Reviewed by who travelled with Irish Ferries on Ulysses
"Service cancelled, moved to later (cheaper) service and not offered compensation"
We booked the Dublin Swift sailing with Club Class, which was cancelled due to inclement weather. We were moved to the next available service (a few hours later). We paid extra for the Dublin Swift as this is a faster service (an hour faster than the sailing we were moved to). We also paid additional for Club Class, both because my partner is heavily pregnant. However, we were not permitted to use Club Class on the sailing we were moved to. I appreciate that cancellations due to weather are in the interest of safety and we were happy to be moved to a later service. However we paid additional for the faster sailing and Club Class to provide my partner with additional comfort on the sailing. neither of which we received. Irish Ferries have stated that they will not offer a refund on the difference that we paid! I have contacted Direct Ferries who have raised this with Irish Ferries about a month ago, but they have not yet replied.
Reviewed by Oliver who travelled with Irish Ferries on Ulysses
"Review Irish ferries"
Very good service on both ships, club class seats going , excellent Cabin coming home exceptionally clean and worth the money
Reviewed by Patricia who travelled with Irish Ferries on Ulysses
"An excellent sailing "
Sailed with Irish Ferries on two occasions this week and I was very comfortable only gripe was poor internet
Reviewed by Alastair who travelled with Irish Ferries on Ulysses
"Boat across the wee pond!"
Hadn' sailed across the Irish Sea (the wee pond) for 30 yr. Pleasantly surprised ,although not unexpected, by the the service. Boat clean & tidy, excellent obliging staff/crew.
Reviewed by who travelled with Irish Ferries on Ulysses
"Ferry "
Really good ferries very comfortable only chritism is the amount of people that selfishnessly hog all the seats for sleeping on
Reviewed by Kevin who travelled with Irish Ferries on Ulysses
"Poor After Sales Service"
Recently traveled from Dublin to Holyhead. Club Class cancelled due to other ferries cancelled and ferry very crowded. Suddenly paying for drinks and food we thought were included.Told I could get a refund for that part (still cost us a lot more than the original Club ticket. Phoned a couple of times, got through to someone who had a strong foreign accent. They eventually put me through to somewhere else. No reply. Same thing happened another day. Sent email, have not heard anything back yet
Reviewed by John who travelled with Irish Ferries on Ulysses
"Excellent experience "
We have had a truly wonderful time on holiday to Ireland. This was made so much more memorable by the excellent boat trip by Irish Ferries. The service was excellent we will surely travel with them again.
Reviewed by Marian who travelled with Irish Ferries on Ulysses
"Good overall service"
Some facilities on Stena Line are better - but overall a fairly proficient service. Cabins better equipped and the kids entertainment a bit more roomy and cinema is free. Overall is a fairly proficient service for what you pay.
Reviewed by John who travelled with Irish Ferries on Ulysses
"Excellent service"
Had two good sailing. Recieved good communication regarding our bookings. The ferry was clean, the food really good, staff were friendly and there was plenty of seats available
Reviewed by Graham who travelled with Irish Ferries on Ulysses
"Dublin trip"
Irish Ferries cancelled our return ferry at 13.50 on 30 August at short notice ( the previous day) with no stated reason. This meant that we had to rearrange our last night in Ireland and book accommodation closer to Dublin so that we could make the earlier ferry at 08.05 on Friday 30 August. This was inconvenient and meant that the end of or holiday was disrupted. Not impressed.
Reviewed by John who travelled with Irish Ferries on Ulysses
"Smooth sailing "
Excellent trip and great experience. So convenient and straightforward. Highly recommend this ferry service. Wonderful catering.
Reviewed by MD who travelled with Irish Ferries on Ulysses
"Sailing to Ireland "
The ship was good it was the sea which was rough!! Finding somewhere to sit was a problem, people spread themselves out and take up four seats and only two sitting there.
Reviewed by Ruby who travelled with Irish Ferries on Ulysses
"Food prices on Irish ferries"
The main gripe I have is with the cost of refreshments on this companies ships.If I had travelled on p&o from Liverpool the cost of good quality meals is covered within the fare. Whilst the boats on the Holyhead route were good I will always try to sail from Liverpool.
Reviewed by Kevin who travelled with Irish Ferries on Ulysses
"Perfect crossing!"
We were very lucky as the sea was extremely calm so it barely felt like we were on a ferry at all, but that aside, the entire experience was faultless - clear messaging, friendly staff, very clean everywhere and great coffee! It’s was our first experience sailing with Irish Ferries, and hopefully won’t be our last :)
Reviewed by Zoe who travelled with Irish Ferries on Ulysses
"Decent trip"
Easy to drive on and off the ship. Don't like to sleeping facilities (dated). Make sure to bring your own blanket and headphones as people are noisy and inconsiderate, and the crew does not care. Don't do at night as you won't be able to catch up on sleep.
Reviewed by Christian who travelled with Irish Ferries on Ulysses
"Lovely Ferry"
The ferry is lovely roomy and has great facilities for the trip. We enjoyed the sailing very mich and the only disadvantage to the trip was waiting for one hour in the car when trying to leave the ferry. Not sure why it happened this way and would have appreciated knowing why we couldn't get off.
Reviewed by who travelled with Irish Ferries on Ulysses
"Ferry crossing"
Trip both ways from Hollyhead to Dublin was efficient and trouble free. Only complaints was eh limited facilities on board for anyone with specialist dietary needs as choice was limited.
Reviewed by Simon who travelled with Irish Ferries on Ulysses
"Excellent service "
Traveling with Irish Ferries was a simple and effortless experience. The staff were very helpful and boarding and embarking was pain free. Nice clean ship with friendly staff.
Reviewed by who travelled with Irish Ferries on Ulysses
"Dissatisfied / Will not use again"
I have used Direct Ferries on numerous occasions in the past, without complaint, however in this occasion I paid extra to have the flexibility to change the arrangements if required. As it transpires the cancellation / change policy only covers the entire trip... once you have used part of your journey the return cannot be changed. I tried to make changes via the very very long winded on line system without success, so switched to the even more time consuming call centre customer services. I ended up buying another crossing in the hope that cancellation could could be credited or refunded. No point whatsoever in paying this extra as it is valueless. I shall complain further, but currently without some sort of credit for my lost journey (£300) I will not use this company again. Complete dissatisfaction.
Reviewed by Richard who travelled with Irish Ferries on Ulysses
"Time keeping"
Time keeping is important. Ferry was reached late on both side. I believe people put considerable efforts to be on time. Getting late on ferry means more travelling time, with more tiredness, getting late on preplanned events and behind schedules.
Reviewed by Abu who travelled with Irish Ferries on Ulysses
"Major delays on the Holyhead Dublin route (Dublin Swift)"
The departure time was delayed 80 minutes and the ferry crossing itself was 40 mins longer than on the itinerary, third was a total of 2 hours delay. They announced that the boat was not functioning at full power, my family travelled on this last Monday and they had a similar experience. We where not offered any real apologies or anything for the inconvenience. The sailing was good, smooth with no complications. Just unfortunate that the crossing seems to be repeatedly up to 2 hours delayed.
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