Operated by Irish Ferries on the Dublin Holyhead route
The Swift is Irish ferries fast ferry. Onboard there is plenty to keep you occupied during the short journey across the Irish Sea including shops, bars, restaurants, a gaming area and a number of lounges.
There are no cabins available on this ship however the is a comfortable reserved seating area for those who add the Club class lounge to their booking.
The Swift features 2 bars, a brasserie and a cafe. Temple Bar offers a choice of delicious hot and cold snacks from hot dogs and paninies to ice-cream and drinks and of course a full bar service while the Trinity Bar has a great choice of hot and cold snacks. For passengers requiring a restaurant menu Boylan’s Brasserie serves a selection of hot food or alternatively choose from a wide range of sandwiches, rolls, baps and light refreshments at Café Lafayette.
The shop offers passengers the chance to buy gifts and souvenirs for friends and family. You can pick up some great deals in fragrances, fashion and electrical goods.
You can relax & enjoy TV in the comfort of the cinema style TV Lounge but for true luxury and comfort upgrade to the Club Class lounge which boasts magnificent sea views and a host of super benefits, such as exclusive lounge bar, reserved seating and 10% off on selected best products in the onboard shop.
The ship is child friendly but does not have a dedicated childrens play area.
This ship is wheelchair friendly however the Club Class Lounge is not accessible to wheelchair users as access is only available by stairs.
Please Note: Whilst we have taken great care in making our Dublin Swift guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.
80% of our customers recommended this ship
"Good crossing"
Sailing both ways were uneventful as in everything went smoothly apart from an hours dealt coming home. Staff are very nice and efficient. The prices of the food are a little steep though!
Reviewed by Karen who travelled with Irish Ferries on Dublin Swift
"I would definitely travel with them again"
Everything was perfect. Loading, timing, food,comfort. Staff very friendly and helpful.
Reviewed by Julie who travelled with Irish Ferries on Dublin Swift
"postcode"
The only thing I can think of was there was no postcode for the ferry port in Dublin and the Satnav did not like the address as it conflicted with Terminal 1 at the airport, it would be a good idea if you could put the postcode on your booking reference page, as it is on the Holyhead reference.
Reviewed by Patrick who travelled with Irish Ferries on Dublin Swift
"Dublin-Holyhead Return"
Overall the journey was good, I think I just got unlucky as I was delayed going out due to late incoming and weather. My return trip was cancelled and took the later ferry, which was delayed on return to Dublin
Reviewed by Allen who travelled with Irish Ferries on Dublin Swift
"Beware of unsuspecting cost for Ships Wi-Fi "
The trip itself was pleasant and staff were friendly and helpful, however I had a shock when I received my mobile phone bill as I had roaming on I was charged more than £33.00 for the time I was on the ferry (one way) even though I didn’t use my phone l turned roaming off on the return journey. .
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Good sailing/ Bad sailing"
We travelled to Holyhead on the Ulises and had a very good crossing. It was long but comfortable. We travelled home on the Swift and it was a crossing I would not like to take again. Having said that your staff were very helpful and always remained concerned for our wale fare on the crossing.
Reviewed by Patrick who travelled with Irish Ferries on Dublin Swift
"Good wxperiy"
Good crossing - easy to find the car, easy to get to the facilities- no problems! 😊
Reviewed by Julia who travelled with Irish Ferries on Dublin Swift
"Fast and friendly service"
Quick and easy way to get to UK from Dublin; nice vessel; on-time and comfortable
Reviewed by Clive who travelled with Irish Ferries on Dublin Swift
"Swift sailings"
Only book for this ship if you know the weather will be fine and the sea calm.Our outward trip was very good. The homeward trip however was cancelled due to inclement weather. This caused us all sorts of problems. The weather turned out to be no worse than the outward. I got the feeling the two swift cancellations were to too fill normal ferries. This led to us having to leave earlier than planned, This in turn led to losing our money on a hotel reservation we could not keep. This cancellation seemed to be made for reasons other than bad weather. Our homeward trip was turned into a nightmare and money was lost on reservations. Be aware these ferries only sail in near calm conditions. I would recommend Irish Ferries. Subject to checking the weather.
Reviewed by John who travelled with Irish Ferries on Dublin Swift
"Excellent journey"
I was a first time user of the ferry. A bit nervous about the experience. I didn't need to worry, everything about the trip was made so easy. Text reminders about travel times, easy directions from the crew to parking. Friendly and helpful staff on the boat. Good directions getting off. A wonderful experience. Thank you.
Reviewed by Maria who travelled with Irish Ferries on Dublin Swift
"Great trip"
I traveled to and from Ireland, Holyhead/Dublin, on the ferry and it was great fun. Definitely worth the extra 13 euros to upgrade to cabin class.
Reviewed by Sean who travelled with Irish Ferries on Dublin Swift
"Return trip"
We were returning from a trip to Ireland arrived in plenty of time to catch the swift. We were disappointed to see it was cancelled, but we were very disappointed that we were not contacted earlier by email informing us. It seems you are able to contact us for a review but not of the cancellation.
Reviewed by Keith who travelled with Irish Ferries on Dublin Swift
"Good journey"
Comfortable journey, excellent food in Club lounge
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Ireland/Wales crossing"
Very expensive
Reviewed by Margaret who travelled with Irish Ferries on Dublin Swift
"Return Ferry "
Going out to Ireland on the Swift boat was excellent. Good facilities and a well stocked duty free shop. The return journey was completely the opposite. Poor facilities, poor seating, very noisy, lots of cordoned off areas, so all passengers squeezed into small space. Not enjoyable.
Reviewed by Ian who travelled with Irish Ferries on Dublin Swift
"Dublin to Holyhead"
Our afternoon crossing got cancelled due to bad weather. However initially Direct ferries (website) was not amy ware of it and were to charge for rescheduling the trip.There could be better coordination with irish ferries ( ship)
Reviewed by Anil who travelled with Irish Ferries on Dublin Swift
"Missed the Ferry "
Unfortunately we missed our ferry we had to drive from Cork to Dublin there was two seperate accidents on the road which made us miss our ferry I actually wrote to the company requesting a refund but got no response
Reviewed by Sharon who travelled with Irish Ferries on Dublin Swift
"Easy to use"
I booked the day before I travelled as I wasnt sure I would be taking the car or a motorbike. In the end I took the motorbike (although the weather wasnt very kind) and sailed on the Epsilon going over and the Swift on the way back. Easy to book and only had to be there half an hour before sailing with Irish Ferries. Have used in the passed and will use again. The Epsilon is a bit basic but its got seating and hot food, The Swift is a bit better with the seating and quicker so if your budget allows, go for the Swift.
Reviewed by Paul who travelled with Irish Ferries on Dublin Swift
"Holyhead to Dublin"
Fast loading and unloading with facilities and cleanliness excellent.
Reviewed by Ron who travelled with Irish Ferries on Dublin Swift
"Ireland trip "
Nice, clean shop. Good journey, smooth crossing.,
Reviewed by MeadyB who travelled with Irish Ferries on Dublin Swift
"Ripped off"
Disappointed at paying £30 for a free ammendment to change our reservation and then getting slugged a further £117 for a xhange
Reviewed by Damian who travelled with Irish Ferries on Dublin Swift
"Dublin Swift Ferry."
This was our first ferry crossing to Ireland and we were impressed by the efficiency of the whole boarding and disembarkation process. We were also lucky with the weather as the journey was very smooth and calm.
Reviewed by Stephen who travelled with Irish Ferries on Dublin Swift
"Direct Ferries"
Excellent crossing both ways, very punctual, good food and seating. Staff very helpful and friendly.
Reviewed by John who travelled with Irish Ferries on Dublin Swift
"Good trip"
Both crossings great disappointed with the £57 charge for changing 1 passenger name
Reviewed by Susan who travelled with Irish Ferries on Dublin Swift
"Way back from Ireland"
The crossing was fast ans smooth. The ship was on time and the boarding efficient. The facilities on board are limited, and so is the choice of food. I would recommend you bring your own food.
Reviewed by Christelle who travelled with Irish Ferries on Dublin Swift
"Pizza"
Travelled out to Dublin on the 3.5 hour ferry. Ordered pizza which was very expensive, hard and tasteless. Would definitely take a pack-up next time (which we did for the return journey)
Reviewed by Stephen who travelled with Irish Ferries on Dublin Swift
"Great quick trip"
We travelled on the Dublin Swift recently with our car and it was such an easy and comfortable trip. Very quick vehicle loading and unloading and plenty of comfortable seats for the quick (2 hr 15 min) trip. Variety of food and drinks available too.
Reviewed by Christine who travelled with Irish Ferries on Dublin Swift
"Smooth trips"
All plain sailing!
Reviewed by Janet who travelled with Irish Ferries on Dublin Swift
"Would recommend "
Would travel on this ferry again, it was faster than the usual ferries, very clean very spacious. Staff were excellent.
Reviewed by Theresa who travelled with Irish Ferries on Dublin Swift
"Dublin to Wales"
Very efficient service. All on time. Staff friendly Look forward to repeating the journey.
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Use of Flexi ticket "
Contacted you to change my ferry time but you replied you couldn't help needed to be done by Irish Ferries. Spent the day trying to resolve this (poor Internet access where we were staying) couldn't contact IF by phone. In the end you did resolve it but the wait in-between was quite stressful
Reviewed by Joanne who travelled with Irish Ferries on Dublin Swift
"A comfortable journey"
The process of getting on and off the boat was straightforward and facilities on the boat were comfortable with plenty of space.
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Great service!"
Terrific way to travel. Comfortable, friendly staff
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Smooth Crossings"
The ferry trips between Holyhead and Dublin were smooth and unproblematic. The ferry was comfortable with a range of facilities and embarkation and diembarkation was swift. The food on board was good and the information given on board was concise and timely.
Reviewed by Lawrence Andrew Whyte who travelled with Irish Ferries on Dublin Swift
"Comfy and restful"
Thoroughly enjoyed our sailings to/from Dublin. Service was also excellent - lots of smiley eye contact from crew who were willing to help. 10/10!!
Reviewed by PatricksDad who travelled with Irish Ferries on Dublin Swift
"Dublin - Holyhead Return "
Just home after our trip to mainland UK in which we sailed above route with Irish Ferries. Great comfortable sailing, on time both ways. Friendly, efficient staff, cleanliness of ship was good. Thank you to all at I.F, and God willing we shall use your facility again in the not to distant future.
Reviewed by Jeff who travelled with Irish Ferries on Dublin Swift
"The start and end of our holiday"
The boat on the way out was more for freight than car passengers and was okay but not great. On the way back we were on the sea cat and had the club class which was all very nice. The rest of the ship looked like it had plenty of facilities.
Reviewed by Russell who travelled with Irish Ferries on Dublin Swift
"Family trip"
Irish ferries we’re efficient and both journeys were smooth and on time. Got some tax free Jamesons for a very good price too!
Reviewed by Nicola who travelled with Irish Ferries on Dublin Swift
"Smooth sailing"
Very efficient service. Check in, car boarding, catering to disembarkation all processed seamlessly.
Reviewed by Heather who travelled with Irish Ferries on Dublin Swift
"Room for improvement "
Going to Holyhead on Ulysses was a treat - plenty of room in club class would recommend it but coming back on Swift ship was a total disaster will NEVER take this boat again - we were in club class and it was filthy the carpet was sticky, stained badly , seats were most uncomfortable- dreadful crossing
Reviewed by Sean McDonnell who travelled with Irish Ferries on Dublin Swift
"Food dreadful food "
For me a big part of any trip is the food! And the hot food on tbe Irish ferry was disgusting I had a pizza that cost me 20 euros and it didn't taste good there was no flavour the chips where the same they were flavourless and dry Overall the trip was not bad but it wasn't good either.
Reviewed by Cemal who travelled with Irish Ferries on Dublin Swift
"Very handy and suitable for families "
We took the boat to Dublin from Holyhead at the end of August for my brother-in-law’s wedding. We were travelling as a family of 3 so it was very handy to pack all of our belongs in the car, without having to worry about baggage claim etc. We took the boat from Dublin back to Holyhead yesterday, which was a slightly quicker journey. My only critique would be that there wasn’t much for little children (my son is 2) to do, so he was a bit bored. Overall a really pleasant experience and handy for family trips, with lots of luggage.
Reviewed by Emma who travelled with Irish Ferries on Dublin Swift
"First trip to Ireland by Ferry"
After deciding that flying and booking a hire car cost more. Decided to take my own car. After a hectic journey from the south of England with delays missed the ferry going out but no problems booking for the next one out that day. Pleasant bording of car both ways and then to relax on ship.
Reviewed by Stephen who travelled with Irish Ferries on Dublin Swift
"Disappointed "
Very disappointed that the reclining room is not supervised better. We endured a trip with a very very rowdy family of 6 youngsters running around around and making a din for the whole trip. They were even trying to run between the seats. And a bloke smoking a e-cig
Reviewed by Robert who travelled with Irish Ferries on Dublin Swift
"Food overpriced and poor quality "
Overall the ferry operation was efficient and fast. But for a premium offering there should be premium quality of food if you are going to charge premium prices.
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Well organised"
This service is so easy to use ! On both our trips there was plenty of space once boarded. Food was “ok” rather than great, but good sized portions. Will definitely use again.
Reviewed by Robin who travelled with Irish Ferries on Dublin Swift
"AWFUL! TRULY AWFUL "
This is a review of Direct ferries, with whom I booked the tickets (for IRISH FERRIES). They were appalling. When i arrived at the terminal they had no record of the passengers. I had to sort this out. I also could not contact Direct Ferries when i needed to amend the booking. They emailed me to say they would get back to me. they did not! i had to go to Irish ferries direct. which ironically Direct Ferries said i could not do!!!!!! utterly appalling. DO NOT use direct ferries. they only replied to me to say i couldnt amend my booking after i got home, having amended it with Irish ferries direct (who were ever so helpful). To date no one has been in touch from Direct Ferries.
Reviewed by Neil who travelled with Irish Ferries on Dublin Swift
"Excellent crossing "
We hadn’t traveled by ferry for a long time so we’re a bit apprehensive. Needn’t have been. All the way from boarding through to disembarkation was a smooth efficient experience. The facilities on board were very good and the staff helpful. Would recommend if you’re considering a trip to Dublin!
Reviewed by Andrew who travelled with Irish Ferries on Dublin Swift
"Crossing the Irish Sea with Irish Ferries."
everything good, NO complaints whatsoever. well done Irish Ferries.
Reviewed by Dennis who travelled with Irish Ferries on Dublin Swift
"Ireland holiday"
The trips both way were excellent,well organised and the seating was very comfortable. The food was overpriced. A great start to our holiday,rounded off by a pleasant relaxing return
Reviewed by Christopher who travelled with Irish Ferries on Dublin Swift
"Well organised, smooth sailing all the way"
Ferries on time, spotlessly clean, punctual. All staff were pleasant, only slight hiccup was that we’d booked electric car charging on the Dublin - Holyhead leg, only to be told they were all occupied.
Reviewed by Steven Marklew who travelled with Irish Ferries on Dublin Swift
"Alternative to flying"
Both journeys were on time and crossings smooth. Some areas of the ships and the ports are now dated and need an upgrade, but comfortable enough for the 2-3hrs onboard. Didn't have food, only drinks. Would travel on them again (as husband does not like flying)
Reviewed by Susan who travelled with Irish Ferries on Dublin Swift
"Two great trips across the Irish Sea! "
Holyhead to Dublin on the Ulysses was really smooth. Lovely clean ship and a very good sailing experience. Dublin back to Holyhead on the Dublin Swift - again a very smooth crossing and it was very swift!
Reviewed by Derek who travelled with Irish Ferries on Dublin Swift
"Trip to Ireland "
Very friendly and helpful staff
Reviewed by Angela who travelled with Irish Ferries on Dublin Swift
"General "
Very efficient, good facilities andclean
Reviewed by Alan who travelled with Irish Ferries on Dublin Swift
"Smooth journey to Ireland"
Efficient process checking through. Staff directed our car well into position.
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Northern Ireland tour"
Really punctual, easy to board and disembark good service
Reviewed by John who travelled with Irish Ferries on Dublin Swift
"Return trip to Holyhead "
Really cannot fault the whole service. Left on time. Arrived on time. Pleasant efficient staff. Was very very pleasantly surprised so thank you.
Reviewed by James who travelled with Irish Ferries on Dublin Swift
"Great trip "
The process was quick and efficient all the way through. The staff at each end and the crew were all pleasant and helpful. A real pleasure traveling.
Reviewed by Anthony who travelled with Irish Ferries on Dublin Swift
"Irish trip"
Very slick operation, faultless
Reviewed by Kenneth who travelled with Irish Ferries on Dublin Swift
"Irish Ferries (IF) Yes, Direct Ferries (DF) avoid! "
I tried several times to contact DF to amend the vehicle we were using for journey. Despite paying flex they kept prompting for a £50 fee to amend, which went to £150 closer to booking. We ended up contacted IF directly who advised we need to go via DF but should be OK (only wanted to amend make/model). Several online contact forms later, nothing. Ended up just going to port and speaking to IF desk there, who changed info, no questions, no fee....still nothin from F
Reviewed by Ian who travelled with Irish Ferries on Dublin Swift
"Swift and Ulysses"
Travelled to Dublin and back from Holyhead with Irish Ferries. Both journeys were run efficiently, departing and arriving on time. The ships were clean and the staff helpful and friendly.
Reviewed by Vanessa who travelled with Irish Ferries on Dublin Swift
"Great trip"
Great trip helpful staff quick effortless boarding and leaving.
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Lounge service terrible on Irish Ferries"
We paid extra for the lounge, however there was no seating for me and my family to sit together (4 people). There was nobody managing who was entering the lounge and people who had not paid extra were sitting there! We spoke to the staff who said they would reorganise the seating but made no effort to do so. My partner and daughter sat on 2 seats whilst I sat with my brother-in-law near the restaurant. We could not eat the food from the lounge. Utterly appalled at the service and the crew were not trained to do their job!
Reviewed by Paul who travelled with Irish Ferries on Dublin Swift
"Trip to Dublin August 2022"
Very smooth crossing. Boarding/disembarkation was very quick. Staff were courteous and competant. Food and data services are pricey
Reviewed by Simon who travelled with Irish Ferries on Dublin Swift
"Punctual service"
Great service! That is the way to travel. Helpful staff, great facilities. Thank you!
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Great service "
A couple of very friendly and super helpful staff and a speedy and comfortable journey. I will choose this option in the future. Thank you!
Reviewed by Lesley who travelled with Irish Ferries on Dublin Swift
"No information till to late"
Are ferry was cancelled 150pm ,we got the 805am instead, but this wasn’t to thanks from direct ferry’s we found out from people telling us, direct ferry’s text us about the cancellation when we where near Holyhead ,I have no problem with Irish ferries.
Reviewed by Gabriel who travelled with Irish Ferries on Dublin Swift
"Confusing communications from Irish Ferries"
Irish ferries seem to have an odd way of communicating with customers. The night before our return sailing we received a message that our sailing was ‘in doubt (weather)’. Despite the fact that another sailing an hour later was fine. We were told to use the sailing six hours earlier or six hours later. The sailing going 30 minutes later was unaffected but full. The next morning we received a message that the sailing would go. It was quite empty so it felt like Irish Ferries were just trying to avoid making the crossing for commercial reasons. Very weird and apparently quite common.
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Friendly staff"
Helpful staff .
Reviewed by Mary who travelled with Irish Ferries on Dublin Swift
"Fabulous voyage, very efficient."
I was incredibly impressed by the efficiency of the staff on the Dublin Swift especially the boarding staff with the incredibly quick turn around. The only grumble would be there was no Smirnoff Vodka in the duty free offer.
Reviewed by Karen who travelled with Irish Ferries on Dublin Swift
"Irish Ferries"
Sailing punctual and well organized. Staff very helpful.
Reviewed by Dennis who travelled with Irish Ferries on Dublin Swift
"quick journey "
booked this quick crossing 2.15 which was good the system at the port was badly organised and not enough booths open to get cars though so was a bit strssful other than that it was fine
Reviewed by Gary who travelled with Irish Ferries on Dublin Swift
"Traveling with a pet"
I would like my dog to be able to travel with me on board. It makes the whole experience more pleasant and fulfilling. Otherwise, I worry about the condition of my furry friend throughout the journey. Other ferries offer this option. It's time your company looked into this as well.
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Impossible to change return trip"
We wanted to upgrade to the club lounge on the return journey. I emailed direct ferries who were very quick to respond but could not help as we had already sailed on the outward journey. Irish ferries was uncontactable. Phone just rang and rang umtil disconnected and emails were unanswered. I also could not set up any account with them to amend booking online. No real problem as we only wanted to add the club lounge however had we need to change anything important I would have been tearing my hair out.
Reviewed by who travelled with Irish Ferries on Dublin Swift
"return trip holyhead to dublin"
all very efficient and smooth, with very pleasant and helpful staff; my only quibble is I can't understand why we have to leave our small dog in the car or in the cages -both very scary options for them
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Terrible customer service."
I booked this trip for my wife’s 30th birthday after her having 4 years of illness and operations this was going to be a surprise stopping in Dublin.unfortunately 2 days after the booking we found out her latest operation wasn’t successful and she was going to have treatment again. We tried to contact direct ferries for over a week everyday for 8 hours per day . We forwarded all doctors/ hospital records etc and still no response. I wouldn’t recommend this company to anyone and I will be telling the whole world of there poor customer service.
Reviewed by David who travelled with Irish Ferries on Dublin Swift
"Trip to England "
The whole experience was great and the journey not too long. Food was good. Great crossing .
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Ireland trip"
Great experience, good food , only minor downside is when parked in line waiting to board vessel , communication could be better to go back to your vehicle if nipped to loo or use waiting facilities at Dublin port. Could barely hear that it was boarding time over loud speaker!
Reviewed by Paul who travelled with Irish Ferries on Dublin Swift
"Disappointing customer service onboard"
Excellent organisation getting on and off the ferry. Terrible customer service onboard though. Spoke too fast and quietly when doing the announcements so didn't have a clue what they were saying other than the safety announcements. Staff were unfriendly and didn't seem bothered at all.
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Over with Swift, back with Ulysses"
Swift was fast, very smooth sailing, and clean, a very satisfying experience. Ulysses was smooth sailing (weather was perfect), not long travel time, but a big black mark for cabin 214 which smelled of sewage, unfortunately.
Reviewed by Patrick who travelled with Irish Ferries on Dublin Swift
"Quick, clean and economical"
I’d recommend Irish Ferries as my recent experience transiting a vehicle were simple, seamless and very straightforward. Professional traffic-directing staff and pleasant catering staff.
Reviewed by Philip who travelled with Irish Ferries on Dublin Swift
"Irish Ferries"
Good trip generally. Small delay leaving. Left coat on boat going over and difficult to contact lost property number … no one answered despite several calls and long wait on line. However went to office in Dublin and staff efficient and had coat registered and returned it
Reviewed by Martin who travelled with Irish Ferries on Dublin Swift
"Irish Ferries seift"
Good vessel and fast. I had a dog with me. The kennels were not great as they were directly on the car deck. Very few passengers turned their alarms off. I would suggest the ferry company make more of an effort to remind people to do this.
Reviewed by Rachel who travelled with Irish Ferries on Dublin Swift
"Enjoyable journey "
Very enjoyable experience. Stress free. Would never fly again after using ferry. Definitely recommend
Reviewed by Michael who travelled with Irish Ferries on Dublin Swift
"Ripoff"
The Ferry trip itself was fine, however, the £125 extra charge for changing the car we boarded in is an absolute ripoff. If we don't get a refund we will never reuse
Reviewed by Stephen who travelled with Irish Ferries on Dublin Swift
"Brilliant service"
Great crossing, competent staff
Reviewed by who travelled with Irish Ferries on Dublin Swift
"As smooth as silk"
Flawless journey from check in to arrival the other side. The club lounge facilities are worth the extra price as coffee and complementary buffet are top notch. Can’t thank thé friendly staff enough for a great overall experience.
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Review 2"
Good punctual service. Far easier/more convenient to park than the older standard ferry service
Reviewed by Paul Brenner who travelled with Irish Ferries on Dublin Swift
"Great way to travel to Ireland "
Had a wonderful cruise on the Swift. Did club seats but definitely would have been comfortable anywhere on the ship. Good food and drink options included in Club seating.
Reviewed by Sue who travelled with Irish Ferries on Dublin Swift
"Beautiful"
Pleasent trip,
Reviewed by Dennis who travelled with Irish Ferries on Dublin Swift
"Staff need to be more customer focused "
It was a nice sail over to Ireland , the staff in the shop were not very helpful , and the man serving the beers could not understand what I was saying , so I think maybe the staff need to be made aware of their attitude especially the 2 men serving in the shop .
Reviewed by Donna who travelled with Irish Ferries on Dublin Swift
"Great experience "
I traveled on a motorcycle, the crew were excellent securing the bike, friendly nice and the ferry was nice and clean
Reviewed by Jeanette who travelled with Irish Ferries on Dublin Swift
"Ferry travel"
Very comfortable travel, very organised staff, great punctuality. Lovely cooked breakfast and plenty of seating.
Reviewed by Fiona who travelled with Irish Ferries on Dublin Swift
"Not enough contact about cancelled ferry "
We should have been on the swift but this was cancelled. I believe we received a phone call when my phone was out of service (which was my fault) but an email would have resolved this. Also the phone message about services running was stating “all services running” when the website was clearly showing cancellations which didn’t help the situation.
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Last day ruined"
Outward journey was great. Last day of arectrip to Cong we received a text from Irish ferries saying our journey home would have to be changed from 14.40 to either 8.05 that morning ot 20.0 that night. Bearing in mind we were 3 hours drive from Dublin port.
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Cancelled again ...."
Disappointed that the Swift was cancelled again so had to endure a 5 hour delay at the start of our holiday. When finally did get on board the next sailing there were no premium facilities, no seating and no food.
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Shocking service "
We booked and paid on line, never received any booking confirmation….. tried to call but cannot be contacted by phone. Had to spend hours on the phone to Irish ferries who managed to finally sort our booking. Will not be using direct refries again.
Reviewed by Ciaran who travelled with Irish Ferries on Dublin Swift
"Golf Trip "
Good trip there and back, ferry left on time with no delays. Service was excellent and we were quick getting off.
Reviewed by James who travelled with Irish Ferries on Dublin Swift
"Not a bad way to travel!"
We travelled on the Dublin Swift. We paid for the club lounge, not sure I'd pay for it again. It was pretty small and the free snacks were pretty limited, not a great selection. Seats are pretty comfy and it was a fast ship to be fair!
Reviewed by who travelled with Irish Ferries on Dublin Swift
"A good experience "
Good correspondence from the start. Good organisation at ports. Smooth crossing. Good facilities. Helpful staff. Ladies toilets bit nasty towards end of crossing.
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Feedback"
Staff in reception very helpful and polite. Cabin beds were very uncomfortable and shop ridiculously small with everyone queuing up for crates of Vodka. Shop is very old and should be replaced.
Reviewed by Neil who travelled with Irish Ferries on Dublin Swift
"Great company service"
First run with 5 friends on motorcycles. The logistics, staff attitudes and support and all round facilities available were spot on. Thank you for a trouble free service.
Reviewed by Ian who travelled with Irish Ferries on Dublin Swift
"leaving Ireland"
nice views
Reviewed by Erick who travelled with Irish Ferries on Dublin Swift
"Poor customer service"
I booked 4 passengers and a car to travel to Dublin for a wedding that had been postponed due to COVID. We was sailing on Sunday so on Thursday I checked my booking and noticed that the passenger names were wrong. Long story short DF showed no urgency in resolving the issue despite costing £1,000. Friday Irish Ferries cancel my sailing and offer an alternative 02:00 or 14:10hrs however, due to issues between DF & Irish Ferries they only had 2 passengers booked despite taking £225.00 for these passengers and not refunding £168.00 for the previous 2 passengers Tried to ring DF & Irish Ferries to resolve as we all needed to travel could not get a phone contact for DF and the Irish Ferries contact never answered the calls due to high volume of calls go to the website, Go to the website then advised as within 48hrs of sailing you must call. Brilliant. As neither operator could accommodate my booking despite having confirmation emails I cancelled the booking and requested a refund as I have a Flexi ticket. No response from either to date. Yesterday would have been my return trip I was still getting messages that my return trip will be brought forward due to operational issues
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Very stressful day "
Unfortunately I did not enjoy the experience having traveled 3 and half hours to hollyhead got told are ferry was cancelled from 10 40. To 14 10 we didn’t board till after 3 and set off about 15 40 to cut a long story short we ended up missing a family function in Westport
Reviewed by Dean who travelled with Irish Ferries on Dublin Swift
"Recent Ferry Trip to Dublin and return "
All went very well
Reviewed by Kevin Joseph who travelled with Irish Ferries on Dublin Swift
"comfortable in the club lounge"
first time on the Swift and thoroughly enjoyed it
Reviewed by Nicola who travelled with Irish Ferries on Dublin Swift
"godd enough, pleasant craft"
Well was an hour late and no reason given except by the captian but the signs at checkin said on time and the text message told me to arrive early because of queues - which as you can imagine was pointless due to the aforemention known issue of late sailing. boat good, clean and nice, not a huge shop and chocolate for example expensive
Reviewed by David who travelled with Irish Ferries on Dublin Swift
"Ferry Across the water"
Trip to Ireland went well with no hitches at all.
Reviewed by Richard who travelled with Irish Ferries on Dublin Swift
"Perfect"
Couldn’t fault anything
Reviewed by Justin who travelled with Irish Ferries on Dublin Swift
"swift complaint"
We travelled on the ferry from Dublin to Holyhead on Sat. 16/07/2022 on what was supposed to be the 08.20 crossing. The crossing was 3.5 hours late. . We had a meeting to attend but obviously we missed it .We have always travelled with Stenaline for years but due to the location of the venue we thought we would try Irish Ferries this time as the 8.20 sailing seemed perfect. We felt that we were not kept up to date with what was happening and details were very sketchy. All staff were foreign and their Englash was not up tp an acceptable standard. ( I have no issue with foreign workers if their English is reasonable )I feel Irish Ferries could do better than this . Margaret
Reviewed by Margaret who travelled with Irish Ferries on Dublin Swift
"Unable to contact direct ferries"
I went to ireland with my partner to get married and whilst there my mother's partner had a heart attack meaning we couldn't travel back on out return ferry and neither could my mother. Tried for hours to contact someone at direct ferries to discuss the situation and any options however it was impossible.
Reviewed by Chris who travelled with Irish Ferries on Dublin Swift
"Awesome ride"
Great accomodations. Fast trip across the Irish Sea. Loved it.
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Complaint"
This ferry was delayed again, I paid for the fast ferry to arrive in time in to the Uk and once again it was delayed.I also travelled in April and the Ferry was delayed 3 hours
Reviewed by Aisling who travelled with Irish Ferries on Dublin Swift
"Irish Ferries Holyhead to Dublin"
This was my first trip to Dublin by ferry. Everything went smoothly, all staff were very helpful. Lounge and toilets were very clean.
Reviewed by who travelled with Irish Ferries on Dublin Swift
"So easy"
Cant believe how easy it was to travel From start to finish. The ferry's are lovely and comfortable seating throughout. Food served onboard a bit expensive but very tasty. And excellent choice
Reviewed by Moira who travelled with Irish Ferries on Dublin Swift
"Return trip from Dublin to Holleyhead"
My going trip was very good from all aspect .However the return trip ,the boat was different ,no club lounge which wasn’t mention on the booking ,no internet and the lady in the window wasn’t helpful in taking actions just reporting It was a very disappointing experience after the the very good experience we had on the away trip compared to the return trip I don’t find your site gives honest details about the type of ferries ,and the differences between trips facilities
Reviewed by Magid who travelled with Irish Ferries on Dublin Swift
"Pleasant sail"
The Crewe were well organised and very professional in there work. The his ferry didn’t have the seating space as the one we went on to Ireland
Reviewed by Susan who travelled with Irish Ferries on Dublin Swift
"Holiday to west coast of Ireland "
Faultless service from Irish Ferries on both outward and return journeys. neys
Reviewed by Allan who travelled with Irish Ferries on Dublin Swift
"Streamlined Service"
Very impressed with professionalism of the teams getting us all on and off board so quickly and easily.
Reviewed by Haidee who travelled with Irish Ferries on Dublin Swift
"I don’t do reviews BUT this time …"
As a first time user of this Ferry service I was a little bit apprehensive due to it being our first time over seas in our Motorhome, and I was so pleased with the user friendly online booking format also the reminders regarding the booking. I was made confident that I was in safe hands in a presently very turbulent world. Obviously I would have no problem with using direct ferries and the swift Irish ferry again.
Reviewed by John who travelled with Irish Ferries on Dublin Swift
"As good as Stena"
Our first time with Irish Ferries and it was all good. Smaller vessel maybe than Stena but just as comfortable.
Reviewed by David who travelled with Irish Ferries on Dublin Swift
"Holyhead to Dublin "
Great way to travel. Only negative, charges for internet are ridiculously high.
Reviewed by Nicole who travelled with Irish Ferries on Dublin Swift
"Seeing the relatives"
Great trip over to Dublin. We traveled on the ferry over and the swift back. Both trips were a pleasure. No delays and pretty calm crossings.
Reviewed by Elizabeth who travelled with Irish Ferries on Dublin Swift
"Great way to travel!"
Easy, comfortable, well organized - smooth sailing!
Reviewed by Tricia who travelled with Irish Ferries on Dublin Swift
"Great experience "
Great experience crossing yesterday from Holyhead to Dublin. I couldn’t really fault anything apart from the price of the food, chicken curry with chips and rice €18? Maybe I need to get out more! Overall a great journey! Very fast crossing, il definitely be back!
Reviewed by who travelled with Irish Ferries on Dublin Swift
"First time on a car ferry"
Staff were excellent at check in and on/off loading. Ferry staff also very professional. Whole experience was stress free and professional. Food and refreshments very expensive, people in the know take their own which makes it a false economy for the operator surely, cheaper prices means selling more and less waste
Reviewed by Paul who travelled with Irish Ferries on Dublin Swift
"Canceled trip"
Canceled the crossing due to apparent bad weather which meant I had to change plans and cancel meetings. The storm never came and it was clear and calm weather all day. This was a trail trip for our frequent trips to Dublin office but will likely stick to flying
Reviewed by Christopher who travelled with Irish Ferries on Dublin Swift
"Ferry crossing details "
Fantastic service all round the only thing I was dissatisfied with that there was no text message for return journey to let us know with ferry terminal to go to
Reviewed by Carole who travelled with Irish Ferries on Dublin Swift
"Beautiful "
On days I travelled all went extremely smoothly
Reviewed by Andrew who travelled with Irish Ferries on Dublin Swift
"Experience sailing across Irish Sea"
Smooth sailing with great assistance from staffs
Reviewed by who travelled with Irish Ferries on Dublin Swift
"The Best Way to Travel to Ireland. "
Got to say I was really impressed with the service we got from Direct Ferries. We had to amend our booking for family reasons a couple of days we were due to travel and this was dealt with really efficiently although there was quite a big surcharge but this was mainly due to the fact we had to travel out on a Sunday rather than the original Wednesday. The only problem we had was that we had paid for Club Lounge access but this did not appear on outbound boarding pass and we had to convince the Club Lounge Manager that we had actually paid for it. But it did mean we missed out on priority boarding. No such problems on the way back. Club Lounge access appears to be good value but the rest of the ferry looked really comfortable. Definitely travel with Irish Ferries again
Reviewed by Jim who travelled with Irish Ferries on Dublin Swift
"Holiday to Ireland "
Overall very good only the food let the side down (cold and tasteless)
Reviewed by Ann who travelled with Irish Ferries on Dublin Swift
"Potential for Car Damage"
The ferry trip was fine EXCEPT for the Holyhead to Dublin 10:40 28/05/2022 when the cars on the side ramp sections where parked TWO abreast. This meant that people had to squeeze between cars, and near impossible to get children in back child seats out of the cars. I then vowed never to use Irish Ferries again - HOWEVER on the return trip on 31/05/2022 @ 13:50 all the cars were aligned in single file with easy access to get out of the cars and walk past to the stairwells. I'll have to check to see if doubling up of cars is a common occurence, as the return trip was brilliant (EXCEPT latecomers got on first and the car queues dissolved into a free-for-all)
Reviewed by Clive who travelled with Irish Ferries on Dublin Swift
"Great service and friendly staff"
I would wholeheartedly recommend Irish Ferries. The ferry was on time, clean and a fast no nonsense service. The staff were all very friendly and extremely helpful. Really would recommend Irish Ferries.
Reviewed by Steph Harwood who travelled with Irish Ferries on Dublin Swift
"Today 31 may"
Good
Reviewed by Michael who travelled with Irish Ferries on Dublin Swift
"First time foot passenger"
This was the first time I'd crossed as a foot passenger. The transfers to and from the ferry were easy and punctual. i just had to remember I hadn't driven on board!
Reviewed by Gareth who travelled with Irish Ferries on Dublin Swift
"Excellent in all ways"
What an easy and pleasant trip - Check-in and loading was easy and efficient, at every stage staff knew what they were doing and did it with a smile and efficiently. Facilities and the provided food and drink in Club Class were great and we had a fast and smooth crossing. Disembarkation was handled just as well as embarkation. These comments apply to our travel from Holyhead to Dublin and our return trip .
Reviewed by Bridget who travelled with Irish Ferries on Dublin Swift
"Ireland Trip"
The organisation and ease of travel, and the facilities were faultless a truly enjoyable trip both ways
Reviewed by Peter who travelled with Irish Ferries on Dublin Swift
"Dublin-Holyhead"
Smooth process from booking to crossing
Reviewed by Allen who travelled with Irish Ferries on Dublin Swift
"It was very packed, quite difficult to squeeze past tightly parked cars on car deck. One customer ma"
It was very packed, quite difficult to squeeze past tightly parked cars on car deck. One customer made a complaint to crew that there was no kennel for their dog which sat on the passenger deck. Food very average for price
Reviewed by Seimon who travelled with Irish Ferries on Dublin Swift
"Holyhead Dublin Holyhead"
The staff at both terminals and on board were all very polite and helpful. The embarkment and disembarkment process were great at both ends. Two not so positives, the check in at Dublin is extremely difficult to find and when you do you are not sure if you are in the right place. I paid to upgrade into the lounge for my return journey, it was not worth it.
Reviewed by Neal who travelled with Irish Ferries on Dublin Swift
"Dublin - Holyhead"
Check in easy, sailing on time. Everything went well with no problems.
Reviewed by Phil who travelled with Irish Ferries on Dublin Swift
"Easy travelling"
Great experience with IrishFerries from beginning to end. Efficient service, comfortable interiors would certainly sail with them again
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Return journey from Dublin to Holyhead"
Based upon the trip on Tuesday 17th of September I will always look for an alternative provider. During loading of our car I raised a question to one of the ships staff and was met with barrage of abusive language telling me to do as I was told. The staff member was very offensive in his manner and my wife was quite shocked and upset with the tone of his language. We had travelled to Dublin to collect a young puppy and in no uncertain terms told to put the puppy in the on-board kennels, which consisted of some very dirty old dog crates. Totally unacceptable. Fortunately the man at reception was more helpful and arranged for us to visit during the trip. Compared with our trip the day before, on the Ulysses, the conditions on board were very poor and we were only too happy to get off in Holyhead.
Reviewed by Stephen who travelled with Irish Ferries on Dublin Swift
"Epsilon"
Staff were good and the ship was stable in a fresh crosswind but it is simply an old vessel. Not necessarily a bad thing but cramped, dated and careworn.
Reviewed by Roderick who travelled with Irish Ferries on Dublin Swift
"limited contact available"
My ferry back from island was canceled and rescheduled for I time I was unable to make, I had to pay Irish ferries for another ferry ride who said that direct ferries would give me a refund, howeve there seems to be no way of contacting direct ferries except through they contact form on their website and I'm still waiting a reply
Reviewed by Lucan who travelled with Irish Ferries on Dublin Swift
"Short break Dublin "
Great crossing , service very good. Recommend
Reviewed by Sarah who travelled with Irish Ferries on Dublin Swift
"Good value"
No problems at all with this company, got the dog settled quickly, smooth journeys both ways, food decent value
Reviewed by Gerald who travelled with Irish Ferries on Dublin Swift
"irish trip"
initial booking altered due to vessel issues but good service re-arranging, ferrys where on time and the upgrade was good on the outward trip , non available on return trip but the ferry was fine , staff friendly and helpful.
Reviewed by John who travelled with Irish Ferries on Dublin Swift
"Journey to Ireland "
Had a lovely trip both ways including a nice breakfast on the way back. Even the sea was lovely and calm
Reviewed by Carol who travelled with Irish Ferries on Dublin Swift
"The Swift fails - yet again!"
Direct Ferries service and prices are good. Irish Ferries are as unreliable as ever - this was my 5th booking to travel on the Swift in 2 years and it’s been cancelled on 4 occasions. IF usually blame the weather even though the sky is cloudless - at least this time they blamed ‘technical reasons’ and gave a week’s notice rather than the usual 24 hours.
Reviewed by John who travelled with Irish Ferries on Dublin Swift
"Dreadful journey "
five and a hours late, and that’s after cancelling the boat we were actually on in the morning. Very little information and no updates until after the event and only on text. Free food and drink was only available from one restaurant. Apologies were cursory. The worst thing was the fact that fellow passengers kept their engines on all afternoon and then put them on immediately on return to their cars inside the ship so giving us all carbon monoxide poisoning and headaches as the car doors hadn’t opened and most of the offending drivers waited at least 20 minutes to disembark. Please tell them not to do that! Don’t worry we aren’t coming back.
Reviewed by Helen who travelled with Irish Ferries on Dublin Swift
"Worse journey ever"
Having got off to a bad start on the outward journey to Ireland ie. A change of timetable and a slow ferry as, apposed to the Swift the return journey was evev worse. Travelling on the Epsilon we were 65 minutes late leaving Dublin. Excuse was given was overcrowded hearths. The Epsilon itself was overcrowded with very limited facilities. What seats were available were much like a school canteen. Tables and hard chairs hence a queue to purchase cabins at an extra 38 euros. We had to park our vehicle at the rear of the ship and then negotiate our way back to reception avoiding cars moving into position on the deck. Arriving close to Holyhead we were then informed that there was no bearth available and had to wait another hour and a half for one to be vacated. All in all by the time we drove off the journey had lasted over 5 an a half hours. Weather conditions are unavoidable but not bearth space for a scheduled crossing. When travelling on this route avoid travelling on the Epsilon
Reviewed by John who travelled with Irish Ferries on Dublin Swift
"Irish ferry diaster"
Firstly we had our original sailing on the swift canceled 2 weeks before sailing, which we didnt mind changing to the slower ship. Then on our return journey we were told about delays on our holyhead to dublin sailing 2 hours before departure, which again we accepted and spend the extra 3 hours in a nice westerly seaside town 30 mins from holyhead. We then returned to holyhead an hour before our expect departure now 4.30pm. We spent the next 4 hours sat in the que for the ferry with no updates on the what exactly was going on, as the ferry proceeded to enter and exit the port in front of us. We were given meal vouchers which could only be used in 1 restaurant on the ferry, which obviously led to massive ques for food which weren't feasible for us to stand in with 2 small kids (ended up buying 2 pizzas and some water for €35!!) Original sailing 14.10 with arrival at 17.25 in dublin, we eventually arrive in dublin port after 11pm with 2 complete exhausted kids with a 2 hour drive home in front of us. I'll never travel with irish ferries again!
Reviewed by Niall who travelled with Irish Ferries on Dublin Swift
"Not a fast ferry"
Not impressed. Bumped from a fast ferry for which I paid a premium to a slower one. As a result had to travel at an inconvenient time. Calls to book on an earlier rather than much later alternative charged at 13p a minute even though the change was as a result of Irish Ferries’ action in withdrawing the fast ferry. The replacement ferry is old, shabby and looks very tired. Catering arrangements were poor and there was insufficient comfortable seating for the number of passengers on board. Straight backed chairs for a 3.5 hour trip are not satisfactory.
Reviewed by Chris who travelled with Irish Ferries on Dublin Swift
"Sailing to Ireland"
Unfortunately both times of our sailing were cancelled and rescheduled to timing not of our choice
Reviewed by James who travelled with Irish Ferries on Dublin Swift
"First time"
Hired a car in Northern Ireland to travel to the UK. We hadn't travelled on the ferry before. We're from Australia. It was quite easy. Lots of people directing us where to go and where to park our car. Once on board we just followed the crowd. Very well organised.
Reviewed by Ian who travelled with Irish Ferries on Dublin Swift
"Recent trip"
We paid for fast ferry and got later slow ferry .we were not informed of this and arrived much later than we expected.No refund for slower ferry and no discussion on using other ferry in morning.
Reviewed by Francis who travelled with Irish Ferries on Dublin Swift
"Service cancelled, moved to later (cheaper) service and not offered compensation"
We booked the Dublin Swift sailing with Club Class, which was cancelled due to inclement weather. We were moved to the next available service (a few hours later). We paid extra for the Dublin Swift as this is a faster service (an hour faster than the sailing we were moved to). We also paid additional for Club Class, both because my partner is heavily pregnant. However, we were not permitted to use Club Class on the sailing we were moved to. I appreciate that cancellations due to weather are in the interest of safety and we were happy to be moved to a later service. However we paid additional for the faster sailing and Club Class to provide my partner with additional comfort on the sailing. neither of which we received. Irish Ferries have stated that they will not offer a refund on the difference that we paid! I have contacted Direct Ferries who have raised this with Irish Ferries about a month ago, but they have not yet replied.
Reviewed by Oliver who travelled with Irish Ferries on Dublin Swift
"swift"
Bring back the Swift
Reviewed by Brian who travelled with Irish Ferries on Dublin Swift
"poor Service"
My experience has put me off your organisation. My initial booking with changed and return had the similar problem. I had to cancel my original ticket reserved for train and buy an expensive ticket. I was booked of fast ferry on both ways and that too was changed losing additional revenue. Staff have been of no help throughout my journey. Only answer given was to take refund as I was travelling for urgent commitment to help my daughter. Please look into this and give your reply with full understanding of the importance for ferry travellers.
Reviewed by Ajay who travelled with Irish Ferries on Dublin Swift
"Review Irish ferries"
Very good service on both ships, club class seats going , excellent Cabin coming home exceptionally clean and worth the money
Reviewed by Patricia who travelled with Irish Ferries on Dublin Swift
"Poor service"
Price far to high for a car and one person Swift not available for return journey
Reviewed by Derek who travelled with Irish Ferries on Dublin Swift
"Excellent experience "
We have had a truly wonderful time on holiday to Ireland. This was made so much more memorable by the excellent boat trip by Irish Ferries. The service was excellent we will surely travel with them again.
Reviewed by Marian who travelled with Irish Ferries on Dublin Swift
"Good overall service"
Some facilities on Stena Line are better - but overall a fairly proficient service. Cabins better equipped and the kids entertainment a bit more roomy and cinema is free. Overall is a fairly proficient service for what you pay.
Reviewed by John who travelled with Irish Ferries on Dublin Swift
"Ferry Return Holyhead to Dublin"
When arriving at the port staff were unfriendly and rude. Afternoon Ferry was cancelled on the way back for "operational reasons" we were rebooked on the evening ferry meaning our family didn't return home until 4 n the morning. Very little in a way of apology by Irish Ferries, they even put us in the last section of cars so we were last to board the ferry and most of the comfortable seating was taken.
Reviewed by Christopher who travelled with Irish Ferries on Dublin Swift
"Disappointed"
Outward journey on fast cat good and efficient staff hard to understand as English not first language of majority Disappointed return ferry cancelled had to get up at 4am for different ferry which was a longer journey by sea ferry was good though this did affect our attendance at funeral we had attended in Galway
Reviewed by John who travelled with Irish Ferries on Dublin Swift
"Excellent service"
Had two good sailing. Recieved good communication regarding our bookings. The ferry was clean, the food really good, staff were friendly and there was plenty of seats available
Reviewed by Graham who travelled with Irish Ferries on Dublin Swift
"Disappointed"
Our return trip dublin Holyhead on swift was cancelled. This meNt we had to come to dublin the night before as the j other option that worked for ya was the early morning sailing. We can’t seive at night du to night blindebess so the later asking was no good for us. We should be offered compensation as we had to stay in a hotel overnight so as to make the early morning sailing, yet Irish Ferries haven’t offered us any compensation. In addition the ferry sailing is cheaper than the swift which we laid for. Can you do anything to help our case? Also because we made a change to the booking on the Steve crossing Holyhead Dublin we were very severely penalised and not impressed with them either
Reviewed by Phena who travelled with Irish Ferries on Dublin Swift
"Easier than changing Trains in London"
Simple easy travel on the Ferry from Holyhead to Dublin, recommend to anyone, cheers Grant & Kathy
Reviewed by Grant William who travelled with Irish Ferries on Dublin Swift
"Sailing to Ireland "
The ship was good it was the sea which was rough!! Finding somewhere to sit was a problem, people spread themselves out and take up four seats and only two sitting there.
Reviewed by Ruby who travelled with Irish Ferries on Dublin Swift
"Very nice trip"
:)))
Reviewed by Piotr who travelled with Irish Ferries on Dublin Swift
"Will never use Direct Ferries again"
My wife was ill so needed to investigate cancelling and amendments to our reservation. The only method was online, no customer service. Tried to amend prior but was being charged £40 more than the actual ferry charge. Plus was told it could take 48 hours for the change. Considered cancelling but found !00% penalty. Tried to amend after starting trip but was not allowed. Will never use Direct Ferries again. Contact ferry operator directly for better service. Irish Ferries was late 1 hour but never let passengers know. One hour after boarding time we were still standing in line under the ontime sign. No announcements or board updates. Irresponsible!
Reviewed by Paul who travelled with Irish Ferries on Dublin Swift
"Slow and expensive"
Booked on Dublin Swift as we wanted to cross in a faster time so accepted the higher cost. Holyhead to Dublin left late without any communication and took longer than advertised to cross. Return trip left 40 minutes late and took 40 minutes longer - so booking on the faster ferry was a complete waste of money. There is no communication or explanation so I wouldn't use this company again.
Reviewed by Mike who travelled with Irish Ferries on Dublin Swift
"Holyhead to Dublin "
Booked the trip early this year and due to weather conditions the sailing time was altered two days prior to the departure date which wasn’t a problem but then the times were changed again the day before which did cause some confusion on which sailing we were booked on. Taking my 80yr old father back to his home town didn’t want to be sitting round in a ferry dock for hours. We arrived for the ferry on the 3rd time change and boarding the ferry with no problems thank goodness. The staff were efficient and polite would definitely travel with them again.
Reviewed by Helen who travelled with Irish Ferries on Dublin Swift
"Disappointed "
Irish ferries were excellent however I am very upset with directferries who I made the booking with and would definitely not recommend them to anyone. I have just found out that the actual cost of the return trip from Holyhead to Dublin was £388.75p if I had booked direct with Irish ferries and I paid £471.38pbooking through directferries. I think charging £82.63 just to make a booking is disgraceful. Not only that when I altered the original dates to travel they removed the club class seats I had originally paid for both ways. My partner and I were very embarrassed when we were turned away even though I had the information printed off. In future I will ensure I am dealing directly with Irish ferries and not a booking agent.
Reviewed by Geoffrey who travelled with Irish Ferries on Dublin Swift
"Lovely Ferry"
The ferry is lovely roomy and has great facilities for the trip. We enjoyed the sailing very mich and the only disadvantage to the trip was waiting for one hour in the car when trying to leave the ferry. Not sure why it happened this way and would have appreciated knowing why we couldn't get off.
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Ferry crossing"
Trip both ways from Hollyhead to Dublin was efficient and trouble free. Only complaints was eh limited facilities on board for anyone with specialist dietary needs as choice was limited.
Reviewed by Simon who travelled with Irish Ferries on Dublin Swift
"Fast and smooth"
We were told to arrive in port early due to congested traffic, so we did. We were left on the port in a huge queue for over an hour and a half with no explanation of why, in the baking hot sun. The ferry then left 40mins later than scheduled, again with no explanation of why. But the crossing was smooth and fast which was good, and the ferry was clean and comfortable. More spacious than the big ferry we had to get over to Dublin.
Reviewed by Jamie who travelled with Irish Ferries on Dublin Swift
"First trip with Irish Ferries"
Hello, this was my first trip with Irish Ferries and unfortunately it wasn't the best. I travelled on Monday 12th August @ 10:40, this was delayed by at least 45 mins and was running on reduced power meaning arrival time was 1hour 30 mins later than expected which impacted the remainder of my day. I returned on 19th August on the 13:50 sailing which again was approx 45 mins delayed and I wasn't notified, again this crossing was running on reduced power which meant it arrived over 1 hour later than planned further impacting my onward journey.
Reviewed by Ryan Lumb who travelled with Irish Ferries on Dublin Swift
"Great when it runs"
The Dublin Swift crossing is fast and the loading / unloading are fast too thanks to the smaller size. The seats we used were comfortable and the facilities good. The deck area is small but welcome. However, our outward journey was cancelled due to bad weather leaving us very late at our holiday cottage. On the return it did run although delayed. Had it been cancelled the closest crossing time was fully booked so we would have had to sail at either 8am or 8pm rather than 1.50pm as booked causing considerable problems with our journey plans. The sea was running south to north across our path causing the vessel to rock side to side. We were fine but a number of passengers, especially on the south side of the ship, were finding the going hard to stomach.
Reviewed by Ian who travelled with Irish Ferries on Dublin Swift
"Major delays on the Holyhead Dublin route (Dublin Swift)"
The departure time was delayed 80 minutes and the ferry crossing itself was 40 mins longer than on the itinerary, third was a total of 2 hours delay. They announced that the boat was not functioning at full power, my family travelled on this last Monday and they had a similar experience. We where not offered any real apologies or anything for the inconvenience. The sailing was good, smooth with no complications. Just unfortunate that the crossing seems to be repeatedly up to 2 hours delayed.
Reviewed by Barry who travelled with Irish Ferries on Dublin Swift
"Family back home"
Our ferry was cancelled both directions so we had to catch the slower ferry both times , a little disappointing but other than that service was great
Reviewed by Martin who travelled with Irish Ferries on Dublin Swift
"Ulyseees crossing."
The ship was on time and loading and unloading organised and efficient. There was plenty of room especially as we were only on the ship due to the cancellation of the two swift crossings for “bad weather”. Some areas could have been cleaner and certainly smelt cleaner. We also ate in the Brassiere despite having just opened the food was at best lukewarm and I am glad it was not an introduction to Irish cuisine as the Roast beef was extremely tough
Reviewed by who travelled with Irish Ferries on Dublin Swift
"Unreliable "
We book on a Tuesday fast furry and it was cancelled so had to take the 4 hours slow boat, then on the way home our boat was delayers by 70mins. Wouldn’t use them again...
Reviewed by Padraig who travelled with Irish Ferries on Dublin Swift
"Crossing good, journey to Dublin Port a disgrace"
As usual the fast cat was cancelled and transferred to Ulyses at 8.05 which meant us cutting our holiday short by a day and booking an overnight in Dublin to catch the early morning ferry. Ferry crossing was excellent despite the Gale force 5/6 winds so no problem with that. Irish ferries advised us to travel early to the Dublin port but gave no indication of the absolute chaos getting there. 2.5 hours to travel 4 kms! Dublin Port travel is an absolute disgrace! No updates from Irish Ferries who must have been aware of thee chaos; wethought we had missed the ferry despite allowing 90 minutes but they delayed the ferry bu 30 mins so just got on. Communication not good enough and Dublin Port is a shambles
Reviewed by John who travelled with Irish Ferries on Dublin Swift
"Swift my foot!"
My ferry was cancelled, supposedly because of the weather, which was flat calm! and the afternoon one was full, so I had to wander round Dublin for 7 hours, get the late evening ferry, then drive back to Yorkshire, arriving at 4am. People I spoke to who had also been 'bumped off' said they had had the same problem with their ferry to Ireland. Mine was just an hour late.... I will never book the Swift again. The late one was a perfectly good ferry....
Reviewed by Carolyn who travelled with Irish Ferries on Dublin Swift
"Happy customer "
Made a recent trip from Dublin on Irish ferries and was impressed on the additional and larger facilities they had compared to competitors ships that I had also used on the same holiday. Will prioritise using Irish Ferries in the future now.
Reviewed by Michael who travelled with Irish Ferries on Dublin Swift
"Erratic"
Holyhead to Dublin was a nightmare. Every thing from check in opening over an hour late to sitting in the car park for an hour and a half. No communication, no apology, nothing. Arrived 3 hours late as the Swift captain said they had to ‘conserve power’ so crossing took much longer- so much for being swift. Dublin to Holyhead was a dream- well organised, left on time, arrived on time and out of the ferry very quickly. For the cost of a return journey for two, next time I’ll fly and hire a car, it would probably be cheaper.
Reviewed by Robert who travelled with Irish Ferries on Dublin Swift
"DELAYED!"
Sadly our ferry was delayed by nearly 2 hours, our compensation for our children arriving home after midnight was a small coffee and a biscuit, this is terrible, only one member of staff in the terminal cafe ment I had tired , hungry children, just not good enough when you pay nearly £400 for a ferry
Reviewed by Warren who travelled with Irish Ferries on Dublin Swift
"Liverpool to Dublin overnight "
This is the 2nd year we have taken the overnight ferry as it works well with our travel plans. Great value, good food, comfortable beds and has always departed and arrived on time. A great way to start our holiday - arrive in Dublin early, refreshed and ready for a great day
Reviewed by Jeanette who travelled with Irish Ferries on Dublin Swift
"Trip to Ireland "
We sailed out on the swift ferry and myself and my 3 kids loved this experience on a very smart and clean ferry. Unfortunately on the return trip the swift was cancelled and we had to make alternative arrangements and managed to sail on the 8.05 pn the Ulysses. This trip was still a good one but not as good as the swift. The way in which we were contacted to inform us of the cancellation was very good and early which allowed us to change our plans, getting up at 2.30, which was nice. The one issue was the length of time it took to exit the ferry port at Holyhead and get to the main road, 1 hour in total. Overall though still a very good experience.
Reviewed by Peter who travelled with Irish Ferries on Dublin Swift
" even the best laid plans can come unstuck"
Being tourist we booked seats well in advance and paid E124. 00 to acquire reserved seats only to end 24 hours out our cruise was cancelled and we were offered the choice of two alternate tours in place of the original but it was a free for all. (TOLD WE WOULD RECEIVE A REFUND FOR THE DIFFERENCE.) then let's hope Irish Ferries are more reliable than British Airways. We have since learnt that you can get pay E43. 00 for solid rail... So travellers beware ask questions and get the best prices. Ths staff and the amenities plus choice of food was very good...
Reviewed by Elizabeth who travelled with Irish Ferries on Dublin Swift
"Delays"
For what was supposed to be a "Fast Ferry" it was delayed getting to our starting port and delayed on it's journey back as well. Very frustrating to deal with. VIP Lounge not worth the extra money.
Reviewed by Adam who travelled with Irish Ferries on Dublin Swift
"Horrendous journey"
Ship was late arriving from Holyhead to Dublin - had to travel slower than usual because of engine trouble so very late getting home. No information given to us while waiting for boarding and on board couldn't understand the crew because of poor English and mostly they weren't friendly. I was worriedif there is ever an emergency staff won"t be understood. Ship was different from usual and some toilets were filthy. Food was extremely expensive and quite small portions. Will definitely never travel by Irish Ferries again - more like Foreign Ferries. Stena Line far superior company. Would be happy to receive a response to this reeview.
Reviewed by Bernard who travelled with Irish Ferries on Dublin Swift
"Late and not great!"
Arrived early, one of the first and with a 40 min delay that left me a 2 and a half hour wait but despite this l was directed onto one of the side ramps and one of the last off. This is particularly annoying as you have to join the back of the slow-driver procession for the next hour of your journey. I something I ate something at Boylans one of the supposed restaurants. The wrap was average but the chips were super crunchy due to overlooking. Ridiculously poor value for money. I am only filling in this survey as annoyed with yesterday’s travel experience but sometimes not sure why I bother as standards around food on boats continues to be dreadful despite all the feedback I’m sure that has been provided in the past and I refuse to believe anybody could rate it even average.
Euro
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Euro
US Dollars