Fantastic
Operated by Grandi Navi Veloci
Fantastic
Operated by Grandi Navi Veloci
Operated by Grandi Navi Veloci on the Barcelona Genoa, Barcelona Tangier Med, Civitavecchia Palermo Termini Imerese, Civitavecchia Palermo, Civitavecchia Tunis, Genoa Tangier Med, Genoa Tunis, Nador Sete, Palermo Tunis & Sete Tangier Med routes
GNV’s Fantastic can carry up to 2033 passengers and 760 vehicles while making crossings at speeds of up to 21 knots. Onboard you’ll find 373 comfortable cabins, 36 sumptuous suites and four cabins specially adapted for disabled access. Whilst onboard you’ll find a huge variety of facilities and attractions to help you enjoy the smooth sailing. There is a wide section of culinary options to choose from as well as a shopping centre, games room, children’s room, meeting rooms and Wi-Fi available to all who travel on this GNV vessel.
Travellers have the chance to benefit from great accommodation options on the Fantastic. The 373 rooms all come with air conditioning, en suite bathrooms, including a shower and hairdryer and the comfy beds will help you put your feet up, relax and maybe get some much needed sleep. In one of the 36 suites you can take advantage of air conditioning, television, radio and mini bar, as well as a large porthole for you to admire the sea views.
No matter what your taste, you won’t be disappointed with what the Fantastic has to offer. From informal to something a bit more upmarket, this ferry has it covered. The a la carte selection serves up the choice of three courses, with a mix of Mediterranean cuisine, regional foods and international flavours. The self service area contains a fast and informal restaurant setting, with extensive choices to suit all. The snack bar serves up breakfast, lunch, dinner and that something small in between if you are feeling peckish. This includes a variety of meal options and sandwiches, fruit salads and ice creams, to name a few.
A shopping centre can be found on Fantastic where you can enjoy some duty free shopping whilst making your crossing. Voyagers have the chance to buy gifts and pick up some great bargains on items such as perfume, aftershave, alcohol and other selected items. There are also newspapers, magazines, books, toys and puzzles to help you pass the time on your travels.
Travelling with little ones can sometimes be a challenge but the designated children’s area helps keep young voyagers happy.
The ship has been adapted throughout to help travellers with restricted mobility.
Please Note: Whilst we have taken great care in making our Fantastic guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.
out of 5
10% of our customers recommended this ship
" Never again"
I was not allowed to board the ferry, I had a PCR test result but a big fat guy with a pistol and a bad attitude to the British said I could not board because I have not had the vaccine. 70 years ago he would be wearing a brown shirt
"Chaotic"
We usually use Brittany Ferries to travel from Santander to Plymouth UK and GNV could learn a lot from their professionalism. It would have been helpful if Direct Ferries had given us some directions for the ferry port terminal to use at the port. Ourselves and at least 4 other families were waiting at the wrong terminal. We had our car so but the others had arrived in taxis and had to walk in 36degrees heat to the correct terminal. Once we were there the girl at the check in told us the wrong garage number to go to. The ferry was delayed and changed from the Majestic to the Fantastic which we were informed about. However there was nothing fantastic about it. In the garage to park the car there were staff smoking!! There were people sleeping in the corridors and at the top old stairs. There were children running riot all over the place with no supervision at all. At one point an announcement was made but it didn’t change anything. Our cabin was clean and comfortable but we were woke up at 6.30/7am by the loud speaker in our room and told to vacate our rooms that we had paid for by 9.30 even though we weren’t due to dock until 12.30 so everyone was milling around for 3 hours with nothing to do. The children we even more manic than the day before. Passengers were lying on the floors, sitting on suitcases or on the stairs, it was chaos! As we were waiting for so long I had to use the public toilets and they smelt disgusting and were filthy. We had an evening meal in the Al a carte restaurant but had to wait an age to get served although an officer who came in after us was served immediately. The food when it arrived was good.I’m afraid we would not use this company again .
"Barcellona - Genova GNV Fantastic"
Departure initially planned for 11pm Sunday, postponed to 2.45 am Monday but we have been informed weeks in advance so all fine. Check-in was due to open at 22.45 on Monday, only opened at 24, therefore 6 hours waiting at the port (not even a bottle of water provided), finally onboarded at 4.30 AM Monday, ship left at 5.15 am. Landed at Genova 00.30 Tuesday night in Genova. Ship very dirty at the end, due to people very unpolite of course, but staff should also check on it. Food was awful.
"Very little customer information provided."
No signs indicating where to go or what to at the Genoa terminal.. No indication as to when and how to board ship. No signs on board advising restaurant opening hours.. A general lack of customer information.
"il tempo"
Inesattezza nell'orario di partenza e di arrivo.... Partenza ritardata tra Tunisi e Civitavecchia 3 ore Stessa cosa al Partenza da Civitavecchia
"Not what it says on the tin"
The “cruise” ferry was run down to the point that it was scary. Cigarette butt marks on the wash basin, an engine that was rattling so much that the laptop screen was shaking and sleep was near impossible. No Wi-Fi, so much for plans to work during the 20 hours of gloom. Deck so salty that it was dangerous to walk. Announcements yelled at 4am in the morning. 95% of staff running around in boiler suits with tools in hand. Smoking indoors around the casino. Ferry was 6 hours late, so had to wait in line to get on and off from 1-3am on two consecutive mornings. Avoid at all cost. Better drive! Or watch a doomsday movie, at least you can switch that one off.
"All well"
No problems at all. Arrived, was given the key for my cabin, travelled to the destination and got off! The cabin was fine, although a couple of things not working (the in cabin radio control, but I don’t know if there was even anything to listen to!) or open (it’s January!). Otherwise all fine, friendly crew, clean ship. The food is expensive, so it’s worth getting the food vouchers as you end up paying a bit less
"Misguided and lost"
We were told that the ferry would go to Palermo, so we booked a hotel there for the evening we were to arrive. It was not made clear that the terminal was 40 km from Palermo. We thought that Imerese was just the name of the terminal, like, for example Terminal 1, 2 or 3. We were given no help as to where we were to walk when we got off the ship, so walked for about 20 minutes next to the perimeter fence, looking for a way out. No one helped us. The staff on the ship had no idea if there was a bus at the terminal or where we could get a taxi. We did not know where we were until a local person, at about midnight, told us that we were not in Palermo and very kindly drove us to a hotel. So we had to pay twice for that night's stay, as our reserved hotel, in Palermo could not refund our money. We were very disappointed, on the ship, to have no television signal, in our room,and to find that the library and card rooms were closed. Our cabin was very nice, but did not have a kettle or hot drink facilities. We will not travel that way again; it is too dangerous, when leaving the ship.
"We brought food thankfully"
After our last experience we avoided long queues to self service and bad food. However we did not avoid the rude cleaning staff telling us to get packed and out of our rooms wearing a face mask of all things!
"A very pleasant journey."
Having read some terrible reviews of the ferry trip from Genoa to Barcelona we were pleasantly surprised. The check-in went well and we got onto the ship easily, after having booked food(dinner and breakfast) in the self-service for 18€ each. Our 3 berth cabin (for2)was very large, comfortable and clean(except for the top of the sink) and the shower was good. The ship left on time and the cafeteria opened at 7.30 for dinner, which was of the school dinner style but perfectly acceptable. The crossing was very smooth and we had an excellent sleep waking up for breakfast -done in a similar style to dinner. The ship arrived at noon as they had predicted, and although there were no taxis at the terminal gate they stopped on request on the round outside.
"Dont count on comfort"
We knew there would be limited space to bed down, but we hadnt foreseen that there would be screaming babies and young boys who had the big screen tv on all night long. Perhaps you could set up one of the rooms for adults only to help us older folks. Also since the sailing was pretty full there was a shortage of plastic chairs to sit outside. Also the men totally trash the restrooms with all their foot washing making it impossible for the maintainence crew to keep it usable. We tried one of the specialty dining areas and the food quality was positively awful. The final straw was the arrival at the New Port which is far away from the city and an expensive cab ride into the city. Sadly we will have to find an alternate means of travel if we should ever visit Tangier again. P.S. Direct Ferries misrepresented that we must arrive at the port 4 hours before the cruise which caused us to spend hours of unnecessary time sitting outside a closed office and then waiting inside while many were arriving only minutes before the sailing with no problem.
"Genoa to Barcelona"
Punctual arrival into Barcelona after a smooth journey. Trying to get on the ship as a foot passenger was a little difficult (more down to Genoa ferry terminal) as I was sent this way and that way, and upstairs and downstairs with my bag. Cabins are small but everyone has a bed - probably more enjoyable to stay in a cabin as a family / friends rather than with strangers so personal space is less of an issue. Staff were very friendly and helpful. Food OK, wish I brought more of my own on board.
"Not a good experience - transport with no delight."
Arrival at the Port- Use sat nav to get to the address given and the entrance is impossible to find and the road signs are dreadful. Checking in- Shambolic, confusing, filthy and depressing. Waiting to load - Tedious, no information, filthy, dis-organised. Loading - Had to reverse up a steep loading ramp into a dark hold on to the instruction of 3 or 4 people shouting conflicting instructions and blowing whistles simultaneously - unbelievable! Condition of Ferry -Seen better days, things look quite nice from a distance but get a bit closer and everything is run down. On board - Everybody is helpful and friendly but nobody can speak English. There is a dreadful unintelligible speaker system bleating out messages every 10-15 minutes, some of which are in English but I never understood one. Passengers for Tangiers are sleeping on the floor in many corridors. The pool and spa have no water in them. Food - Went to the most expensive restaurant for our evening meal, were not offered bread although others were, were not served the water we ordered and ate our food because we were hungry, not because we enjoyed it. Breakfast in the self service was worse, no plates available and had to use paper serviettes on trays with an extremely limited choice available. Cabin- This was ok if slightly shabby with no remote for the TV. The bed was comfortable, the temperature was just right and we enjoyed a really good night of sleep. Staff- Everybody, except the head waiter in the best restaurant, was extremely and genuinely friendly. Overall - Avoid it if you can, we survived the trip, we arrived where we were meant to and when we were meant to but we would not use this service again unless there were no better alternative - I would much prefer to drive the whole way.
"Barcelona to Genoa with Grandi Navi Veloci Not Fantastic"
This boat had come from Tangiers so was very full and late leaving Barcelona. ( I am told that it was a security issue?) So we had to wait nearly 2 hours in the midday sun 39C on the key. Th result was I had to Lie down to cool off for 30 minutes. At 2.30 I searched for lunch and was told it over and the doors closed This after the boat was over an hour late loading. I.e. no allowance had been made for the new boading passengers. I did look around the door but the smell of burnt fat and noise was reminiscent of a cheap American fast food dinner! We did get some sandwiches on the upper deck near the pool. In the evening I looked in self service restaurant but there was long quires and fatty smells so I went to the waiter service and had a nice meal but on presenting my voucher was told it was not valid in this restaurant. I was then accosted by two young men to pay up to pay up and given a piece of paper to say my voucher were not valid. I paid up and at breakfast due to the long quires we got coffee at a bar but there were no rolls. You advertised savings to buy voucher but unlike all other European ferries you did not allow this to be use against the other restaurants. This year alone we have traveled on Zeeburg to Hull Newhaven to Dieppe Barcelona to Genoa and Ancona to Igametsa ( where we had a free meal due to the 2 hour delay ) (WE are both nearly 80years old) .
"Grande Navi Veloci Ferry Tanger to Barcelone"
Not a reliable service provider. Often late and sometimes cancels sailings at last minute. Expensive but you have no other option if you want to take car.
"An Experience"
All in all it wasn’t too bad. There was a limited option for food or two restaurants, and it was inconvenient that restaurants didn’t open until 7:30/8pm. The ship signs needed to be updated, we wandered around looking for things that actually were no longer there. The journey onto the boat was ridiculous. We had no car and therefore were walking. We recieved no information for where or how to get onto the ferry. When we finally managed it after contacting the company we were sent on a wild goose chase by security in a massive circle around the cars because apparently it was unsafe to cross. The direction he sent us actually meant we had to cross cars for abit of a laugh, but we were unable to say anything back to him as we did not speak strong enough Italian so maybe learn some key words before walking.
"Utterly disorganised "
Poor information re boarding, very long wait in a queue once we worked out how to get through the port, ( 6 hours) 4 hours late actually sailing so missed dinner. The cabin was good but the food was poor . No comparison with DFDS who we sailed England to France with 2 weeks earlier.
"Confusing & Stressful"
Very easy to book through Direct Ferries but lack of information and signposts to the correct port lead to to a very stressful end to our journey. Once we found the port we then had to find where we could obtain our ticket. Again no information or signposts. The office turned out to be up three floors via a supermarket! We ended up running in various wrong directions before we found the office - who would have thought it would be in a supermarket! Thank goodness we were reasonably fit. A little information from Diect Ferries and signposting in Genoa and at the the port would have made the experience so much easier.
"Fantastic! Unfortunately Not."
Do not choose to use a Pullman seat as the room was cold. Our allocated seats had been taken by people who wanted to sleep across 4 or 5 seats. My wife was the only female in our allocated room. Staff non existent. Ship grubby. Very overpriced. Punctuality was good.
"Genoa to Barcelona "
We took the ferry after our road trip around Italy, we booked it on line and didn't have the bit of paper required to enter the port you need to go and find the ticket office which is on the top floor of the shopping centre which is not well sigh posted once inside you park up with other ferry car going to other places and it not very clear and no one seemed to have a clue were to go, then when its time to load you have little man with big whistle running round screaming at everybody quite amusing, the cabin was ok clean and the shower was good the self service restaurant is only open for a certain time and I have never seen a queue as long to get your food so we went into the main restaurant the meal was good but a little pricey for what you got and finally the time it took to do the crossing it said on the web site arrive 13.30 but we got there at 11.45 I don't know how they got that wrong !!!
"A good way to visit Sicily"
I used the ferry at the end of a trip to Palermo to get back to Naples for a day's sightseeing and to connect to my flight home (Naples has lots more flights than Sicily). The ferry is cheap and comfortable and the crew do a good job. I enjoyed sailing out of Palermo and into Naples - an old-fashioned pleasure of travelling slowly and seeing the places take shape. I was fortunate in sharing a four-berth cabin with just one, very pleasant passenger and the cabin, including shower was great. I would happily use the ferry again when travelling in Italy. I would probably not, next time prepay a meal package (although this is probably the cheapest option), as the dinner is self-service and the choice and quality are not great. There are two or three places to eat on board and I would be inclined to make a decision on the day.
"Good schip"
It was a good experience. I want to travel again next year. Recommended.
"Trip Palermo-Civitavecchia with a car"
High quality service. The organisation on board was good. The vehicle boarding should be improve (h2 prior departure). The disembark was quick.
"Observations"
The ferry Suprema offer a better assistence. I suggest to be on time with the departure, otherwise the trip is endless
"Trip"
Perfet trip, cosy ferry
"genova-palermo and return"
friendly staff, clean ship
"my opinion"
I travelled with Fantastic and Suprema, great trip and comfortable cabin but the boarding time is slow
"on time"
Genova-Palermo and return with the ship Fantastic with 7 hours of delay. Never again
"strengths and weaknesses"
good service but the departure was 3 hours late from Palermo to Genova. I know that is not your fault.
"trip Civitavecchia-palermo Termini Imerese"
outbound crossing perfect. The return has been cancelled from the operator due to a technical problem. I could choose to travel 6 hours before, to travel with deck space and not reserved seat or to travel from Palermo to Napoli. Good customer service.
"Late arrival, late departure"
Ship was OK but arrived 2 hours late in Palermo. No effort by the crew to turn the ship around quickly, so by the time we got to Genoa we were almost 3 hours overdue. Missed my ongoing train connection and couldn't even claim for compensation - it has to be 3hrs or over late. 2hrs 45min doesn't count, apparently. By comparison, the Tirennia ferry was bang on time.
"sicily"
great trip
"with my family on holiday"
good
"my trip for Sicily"
all good, friendly staff. Great experience. See you next time
"Genova to Palermo"