"Late arrival, late departure"
Reviewed 03 September 2014 by Anonymous
Ship was OK but arrived 2 hours late in Palermo. No effort by the crew to turn the ship around quickly, so by the time we got to Genoa we were almost 3 hours overdue. Missed my ongoing train connection and couldn't even claim for compensation - it has to be 3hrs or over late. 2hrs 45min doesn't count, apparently. By comparison, the Tirennia ferry was bang on time.
'Anonymous' travelled with Grandi Navi Veloci on Fantastic
"Genova to Palermo"
Reviewed 29 August 2014 by Patrick
For a 21 hour trip the restaurants were only open for a tiny proportion of it. So availability of proper food was pretty bad. The food served on boarding the ship was cold, but tasted ok. I would have paid for a waiter served restaurant. The photo shoot on entry to the ship gave the impression it was a cruise ship instead of a ferry. Not amused. Why not stick to the kids when you are doing it. Being forced to listen to overly loud and poor entertainment for the last two hours in the lounge once we had to vacate the cabin was extremely stressful and irritating.
'Patrick' travelled with Grandi Navi Veloci on Fantastic
"great way to travel"
Reviewed 27 August 2014 by J.e.
Having taken a train from Rome to Catania , Sicily and experienced the train being ferried over to Sicily was a great way to get there..Wishing to spend more time in Sicily and finding the "Direct Ferries" site , reading reviews and selecting to get a cabin were all good decisions.The ship was great ,clean and all staff,crew on-board were more than professional about their duties. 30 + years in the travel industry has shown me more than one "good idea I wish I never had"..This was NOT one of them..The entire experience from boarding to departure was a delight.Arriving the following AM in Naples well fed well rested and ready for the next leg of our travels was the best and I look forward to more travel on Ferry/ships in the future.Great Job
'J.e.' travelled with Grandi Navi Veloci on SNAV Sardegna
"The most dirty ferry I have ever tried - Really need some changes"
Reviewed 23 August 2014 by Miguel
Really, the state of the boat and specially the cleaning on this route, that I have tried now several times, could not be worse. One word..disgusting! And I wonder, the place used for the mosque on board (in my mind a very strange thing on a ferry) could that not have been used better for making space for another restaurant, reading space etc.? The opening hours for the only restaurant on board are crazy. Only opens two hours for each meal. This mean, that there is not enough capacity for serving all passengers that like to to have dinner/lunch. The food though, is fine. I found the staff professional and nice. Best Regards, Miguel
'Miguel' travelled with Grandi Navi Veloci on Excellent