"Boat trip was nice but check-in was confusing.."
Reviewed 22 July 2014 by Dana
We rented a Family Room for 2 adults and a child. The photo showed a Queen and a couch. The couch actually folds over into a real twin bed and another twin drops above for 2 bunks. The bathroom was clean and big with toiletries and slippers. The carpet and bedding were a little dated but everything was clean. The rest of the ship is actually quite nice with 2 dining areas, a coffee bar/dance floor, a TV room with 4 or 5 large screens and theater seating, and a gift shop. We didn't use anything except the coffee bar for breakfast since we had to be awake so early. They will not let anyone down to their car until it is time to drive off so you wait a good while in the lobby while the foot passengers disembark. Some truck drivers showed up just before the ropes were lifted because they knew the process (extra sleep). Once they let you down to the cars, it goes fairly quickly so that is probably why they want everyone ready and waiting. Check-in at the port, however, was confusing for us. First of all you must change your email confirmation for actual tickets at the check-in building. The email we received did not say SNAV only Grand Navi Veloci and there are two ferry companies leaving at the same time. The first entrance into the port says SNAV but it is not for cars(foot passengers maybe?). The car entrance is the last entrance with the official PORT Entrance sign. Once you get your tickets, which is a fairly quick process, then you have to drive your car directly behind the check-in building but you have to drive off in a completely opposite circular pattern to get back. There are people to ask. WARNING: We booked the reservation knowing we were taking a rental car and put Hertz/Hertz in the make/model. That did not work. They made us go back to the ticket office and get the tickets reprinted with the actual plate number and it cost an extra 25 Euros. Take your rental key in and have them put that information on the tickets before they print them the first time. We were glad we allowed 2 hours for check-in. Otherwise it was a nice ride with nice views leaving Naples. The seas were choppy overnight but I don't know if that is normal. Not enough to get sea sick but since we were not used to the waves we woke up several times. Overall, I'd do it again.
'Dana' travelled with Grandi Navi Veloci on SNAV Sardegna
"A crossing between Palermo and Napoli"
Reviewed 08 July 2014 by Giuseppe
I was assigned an internal cabin for two people in which the beds had been described as a castle. The negative aspect was that the cabin was located on deck 2, which is the lower of the ship, even lower than the lower parking deck. It was a challenge to go to deck 7 and 8 (reception, bar, restaurant, etc.): the lift were always full.
'Giuseppe' travelled with Grandi Navi Veloci on SNAV Lazio
"a short comment"
Reviewed 07 July 2014 by Anonymous
We've been taking the Suprema to travel between Genoa and Palermo for 7 years. I was unpleasantly surprised to see that the external cabins are no longer equiped with televisors. If you want to have the TV, you have to book an expensive suite. The rest was ok as usual.
'Anonymous' travelled with Grandi Navi Veloci on La Suprema
Reviewed 03 July 2014 by Judith
Nice clean room with great facilities. Aircon was just right. Didn't feel like I was down in the bowels of the ship!
'Judith' travelled with Grandi Navi Veloci on SNAV Lazio