Operated by DFDS Seaways on the Amsterdam (Ijmuiden) Newcastle route
With room for over 1,300 guests the Princess Seaways cruise ferry offers excellent on board facilities. There’s a choice of restaurants, shops, a casino, bars, and much more to keep you occupied while you cross the North Sea in the sort of comfort you’d expect from a cruise ship.
Onboard you’ll find comfortable cabins to suit every taste. Whether you’re looking for a value for money cabin or something extra special, you’ll awake refreshed after a great night's sleep. All cabins feature comfortable beds, en suite showers, bedding, towels and wardrobe space.
Enjoy a delicious meal and delightful company onboard the Princess Seaways. With a number of restaurants to choose from there's something to suit every taste including the 7 Seas Buffet, the Blue Riband à la carte restaurant and the Explorer's Steakhouse.
For a coffee or a quick snack head to Latitude café for a relaxed atmosphere, your favourite hot drink or a light meal.
If you fancy a drink onboard then you’ll be pleased to know that there are numerous venues to choose from. The Navigators Bar serves an excellent selection of drinks and quality beers with live music in the evening. The Compass Bar located close to the restaurants is a lounge bar that’s ideal place if you want to relax and enjoy yourself in comfortable surroundings and serves an excellent range of wine, beer, cocktails and spirits.
If you like music, sports, a few drinks and a friendly atmosphere, the Sports Bar is the place to be while for great views, the top-deck Neptune Sky Bar is a superb place to begin your journey as your ship sails out of port. Enjoy the maritime atmosphere with a beer or long drink in your hand.
Shopping at sea is one of the great pleasures of travelling onboard the Princess Seaways. The Sea Shop features a range of wines and spirits, fashion accessories, aftershave, perfume, confectionery, children's toys and tobacco
Watch the latest blockbusters in the onboard cinema or visit the casino to try your luck at blackjack or roulette. There’s also a Wildlife Watching Experience where you can learn about the wildlife of the North Sea as you sail across it. Led by the leading wildlife charity ORCA, the wildlife experience is fun for both kids and adults.
The ‘Kidz' Club is a safe and enjoyable play area for children. With a range of activities available, children will be entertained for hours when sailing on the Princess Seaways.
For older children there's a games room with video games, and a cinema too!
Princess Seaways is wheel chair friendly with lifts to all decks (except deck 4). There's also a choice of specially adapted disabled cabins including 4 Outside (sea view) and 2 inside. Special arrangements cannot be made on the day you travel for requirements that are not requested beforehand so if you have have any special requests then please notify us before booking.
Please Note: Whilst we have taken great care in making our Princess Seaways guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.
72% of our customers recommended this ship
"Good and some potential"
Good voyage despite a bit of a rough sea on the way back. I would have liked only a soup in the evening, but that was not possible, only a full dinner. Also there was not the chance to only get an uncooked breakfast with different breads, only a cooked breakfast or only croissants and muffins. The full breakfast was quite a steep price. Still I liked the voyage and would do it again.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"November 2022"
I have used this service many times over the last 30 years, as it is handy for me, but somehow or another I do not like it. Something to do with the atmosphere on board? I usually travel alone and the dining facilities are just not to my taste. Perhpas great if you are one of a party, but not on your own. No fault of DFDS but it took nearly two hours to disembark as the Border Force decided to carry out extra checks. DFDS did kindly offer free coffee or tea to all waiting passengers.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Voyage Amsterdam Newcastle "
Voyage sans soucis
Reviewed by Marijke who travelled with DFDS Seaways on Princess Seaways
"First time "
Overall we have enjoyed our time but it is expensive onboard DFDS. We went hungry overnight because the cost of the buffet at 33euro each or a two course meal for 39euro is only option. No middle place such as sandwich or salad. Breakfast was good and included in our package. Bus to NCL centre a fortune £6 each !! It’s all these extras that leave you feeling ripped off! Overall good experience on time but be very aware they charge lots Of expensive extras which impacts your experience and overall enjoyment pre book as much as you can!
Reviewed by Damien who travelled with DFDS Seaways on Princess Seaways
"Dutch Trip"
Excellent Ferry Service from boarding to disembarking. Car on/off was fast, and efficient. Cabins, we're very clean and well fitted, catering facilities very good. Food was excellent. Ship facilities were great and staff very friendly, courteous and helpful. Best trip to date and found DFDS to be superior to the other companies who sail to the Netherlands
Reviewed by Douglas who travelled with DFDS Seaways on Princess Seaways
"Amsterdam Newcastle "
Comfortable bed. Either 3 course meal or buffet but nothing in between, not ideal for a family of 4. Not enough seating away from cafe/restaurants where you have to buy food/drinks. Cabin bathroom was tiny and not terribly clean.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Unacceptable"
My return from Amsterdam to england was unacceptably bad and I will not travel this way again. Firstly, the foot passenger assembly arrangements in Amsterdam are deplorable. An aimless crowd gathers in the open air with no covered bus stance or protection or even a designated gathering point. There is no information whatever. A scrum develops when a bus eventually arrives. At the terminal many of the passengers cannot enter the hall and have to stand in the open because the desks are positioned near the entrance instead of further back in the building. It was clear that foot passengers are treated by DFDS like cargo or luggage, not as humans. On board, our cabin on deck 4 was indescribably noisy for most of the night. A metallic vibration sounding like a heavy steel plate was drumming on the side of the vessel made sleep almost impossible. It eased somewhat towards morning but was still present. Finally, it took more than an hour to disembark, although this was not the fault of DFDS and was caused by the inadequate english border arrangements. Never again!
Reviewed by E D who travelled with DFDS Seaways on Princess Seaways
"First timer "
Loved every minute of my trip to holland and back and will be booking again next year. First off the punctuality of the staff to border control right down to staff on the boat was First class. The only thing I would complain about was the cost of the food at dinner time. Not so much the 40+ pounds per person that it costs but to charge over 3+ 20 pound to eat is a bit ridiculous in my opinion. Had the breakfast tho and the variety is excellent. But sort the cost of the meals as for the 4 of us it would've cost over 150 pound.
Reviewed by Robert who travelled with DFDS Seaways on Princess Seaways
"Convenient "
The whole process was very easy. I was surprised that my 12 year old daughter was considered an adult in the restaurant! Well sign posted at both ports, in and out.
Reviewed by David who travelled with DFDS Seaways on Princess Seaways
"DFDS and Direct Ferries"
Well I didnt travel on the ferry as Iwas invited to Wembley ti be presented with my England Cap Id waited 50 yrs for! I tried to change dates but they wanted over £300 and I couldnt cancel either so list over £400 because I wanted to attend this once in a lifetime event. They werent interested. I wont be booking my delayed trip through either if these companies
Reviewed by Susan who travelled with DFDS Seaways on Princess Seaways
"Really good experience despite glitches"
Wife and I. had never done the trip before. Very convenient on/off times (around teatime out, after breakfast back); Transfer coach to Amsterdam was convenient (best to book in advance both to and from Amsterdam, about €10 each way). Boat facilities, cabin (2 bunks with en suite) were very good, as were buffet dinner and breakfast, and the bar & club (w live music). Glitches: out from North Shields, there was a problem with the boarding 'tube' and we. had to get a bus into the car hold then go up the ship stairs - the bus was a sightseeing bus, unsuitable for luggage and it wouldnt go for a good while - engine trouble. In Amsterdam, electricity at the terminal failed leading to long delay in boarding - the terminal was small (unlike on UK side) so we had to stand around, some outside, for a long time until staff got a manual system working for check in. Things go wrong. Staff were helpful and struggling with the problems - but more information would have helped, eg regular announcements about what had gone wrong and what they were doing about it. We'd go again - really good experience (putting glitches to one side).
Reviewed by Edward who travelled with DFDS Seaways on Princess Seaways
"Travel "
A very nice sailing from Newcastle to Amsterdam, the Princess seaways, is a very clean and tidy ship. The staff our friendly and helpful. Would highly recommend using DFDS.
Reviewed by Heather who travelled with DFDS Seaways on Princess Seaways
"Weekend away "
Whole weekend was brilliant wasn't happy with direct ferries I only book 7-9 October when we got back to the ship Saturday afternoon we were told that we weren't due back till Monday possible my fault not checking dates had to pay to come back all our luggage was still our room were not going to let us back on to get it
Reviewed by David who travelled with DFDS Seaways on Princess Seaways
"nothing to read and long wait on way out"
Lack of choice in shopping. No newspapers or magazines. Exit of vehicles badly managed. We were held up on the ramp for about 20 minutes as lower level trucks etc were brought out
Reviewed by Elizabeth who travelled with DFDS Seaways on Princess Seaways
"Excellent!"
Very good ship, service, staff, cabins.
Reviewed by Gisela who travelled with DFDS Seaways on Princess Seaways
"Amsterdam - Newcastle"
Couldn't fault the staff and the condition of the boat. The Kitchen had an extensive range of food on offer, but was a little lacking on quality.
Reviewed by Ian who travelled with DFDS Seaways on Princess Seaways
"Efficient as Always"
We have travelled this route many times and it was pleasant as usual.
Reviewed by Mark who travelled with DFDS Seaways on Princess Seaways
"Good ship trip but the wrong cabin choose. "
Every thing was fine but my cabin in deck 5 was wrong choose, without ear plugs is sleeping there not possible cause of the noise of the ship machine in deep frequencies.
Reviewed by Rainer who travelled with DFDS Seaways on Princess Seaways
"Ferry Crossing the Cheaper Way"
I book my DFDS crossing with Direct Ferries saving about 60% for the same crossing. The buffet on board was expensive for a vegetarian but I had more than enough and it was nice but it's not a 50/50 split. The cabin was very clean and comfortable, would be nice to be able to turn off the air con or get usable controls. Breakfast was too many people in the coffee shop which when they ran out of milk in one machine needed an extra person tp refill it rather than making the process of getting a coffee take 30 minutes- DON'T USE THE COFFEE SHOP Cinema was overcrowded and not well set up for Netherlanders who are all 2.5m tall Overall not too bad at the Direct Ferries price, not sure I would have paid the DFDS price
Reviewed by Tom who travelled with DFDS Seaways on Princess Seaways
"Dobrá komunikace "
Vše proběhlo v pořádku a přehledně
Reviewed by Jiri who travelled with DFDS Seaways on Princess Seaways
"Amsterdam -> Newcastle Ferry Princess Seaways."
Enjoyed the trip very much. Fast and easy check-in. Very friendly staff. Cabin clean. Breakfast was delicious. Only critic: Just the high priced restaurant was open in the evening, The buffet restaurant was closed.
Reviewed by Andreas who travelled with DFDS Seaways on Princess Seaways
"Sleepless"
Great ferry trip ..entertainment very good but cabins need to be insulated more as we could hear people talking during the night
Reviewed by David who travelled with DFDS Seaways on Princess Seaways
"Very choppy"
A few incidents in bar are. Due to the weather. People falling of chairs. Glasses smashing Also in bar are men lighting Up cigarets on more than one occasion and security on told them this wasn’t allowed. Being told once should of been enough. But no 3 times in an hour and they were still allowed to stay in bar
Reviewed by Jane who travelled with DFDS Seaways on Princess Seaways
"Wery satisfied"
All was perfect. I travelled by King from Amsterdam and by Princess Back from Newcastle yesterday. Below: yes and 8
Reviewed by Jan who travelled with DFDS Seaways on Princess Seaways
"????? "
Super rraversee très bon orchestre de country rock
Reviewed by Bernard who travelled with DFDS Seaways on Princess Seaways
"A disapointing experience"
The crossingsand almost everything to do with them were good. They were on time, the accommodation was comfortable the food was excellent however on the way home we made a small purchase in the shop. The first attempt to pay was successful as far as the card reader was concerned but not on the terminal of the assistant. Cutting a long story short we had four attempts to make the payment and subsequently discovered that we were charged twice. Trying to get redress in the shop was hard and took over an hour when we were offered a refund on our card. There was no apology what so ever. The refund arrived back on our card some 5 days afterwards. As I said very disapointing.
Reviewed by Forbes Hamilton who travelled with DFDS Seaways on Princess Seaways
"Room cleanliness "
Absolutely disgusting smell in room and nobody wanted to help ended up sleeping in car on board ferry
Reviewed by William who travelled with DFDS Seaways on Princess Seaways
"Excellent trip"
A good trip.
Reviewed by Carol who travelled with DFDS Seaways on Princess Seaways
"Easy to find "
Route to the dock well signalised ,check in organised ,helpful and friendly staff .The breakfast buffet had something for everyone and was delicious.
Reviewed by George who travelled with DFDS Seaways on Princess Seaways
"Ferry trip to Netherlands"
Cabins comfortable. Staff helpful. Book your evening meal time in advance as on day you will be left with really early or very late and nothing in between. Delayed on way back due IT issues. Water bottles distributed whilst we were delayed boarding.
Reviewed by Paula who travelled with DFDS Seaways on Princess Seaways
"Great"
NIce trip, staff is outstanding
Reviewed by Malcolm who travelled with DFDS Seaways on Princess Seaways
"Booking through Directferries"
Generally a ship that has seen its best days. But a pleasant crossing and stay on the ship. I will not order through Directferries again. We had ordered the double bed but ended up in bunk beds. There were booked for 2 motorcycles, but it was only on the one crossing that was booked for 2 motorcycles. we had to pay for the extra motorbike on the way home.
Reviewed by Erik who travelled with DFDS Seaways on Princess Seaways
"relaxed tour by ferry"
It is great to travel by ferry to the UK. Easy to access and on board is everything you need.
Reviewed by Irmelin who travelled with DFDS Seaways on Princess Seaways
"Good experience"
All good except for the return trip where i booked a dinner a lá carte and the reservation at the shop was buffet dinner. Had to pay a difference
Reviewed by Nuno who travelled with DFDS Seaways on Princess Seaways
"A nice way to travel"
We've used this crossing 4 times now, once with someone's dog too. The service is efficient and punctual, well organised and with no administrative problems. Friendly staff. The ship and cabins are clean and everything works like it should. Even when busy it is possible to have plenty of space from other people if Covid is a concern. You can get a decent sleep (sea state depending!) Overall DFDS provide a very good service on this route.
Reviewed by Alasdair who travelled with DFDS Seaways on Princess Seaways
"Another great journey"
They are not a cruise line,they are a ferry company and they are excellent.
Reviewed by Ian who travelled with DFDS Seaways on Princess Seaways
"Great Voyage."
First time I've travelled this way on an overnight ferry. Absolutely loved it, we were over for a football match. It helps when the weather was so nice I suppose, so we spent the first part of our journey on the the deck. Having a few beers in the sun. Later on we ended up in the night club lounge where there was live music and a DJ. Food was good also, we tried the buffet on our journey back. The cabins were clean and had comfortable beds, and the ship throughout was clean , with all staff and crew very friendly. We travelled on Wednesday evening and came back from Amsterdam Friday evening arriving back in Newcastle on the Saturday morning. We booked pretty late so prices were more expensive than would have been if booked well in advance. So plenty of good deals. Definitely using DFDS again and another short break back to the Netherlands.
Reviewed by Roddy Adam who travelled with DFDS Seaways on Princess Seaways
" Too hot, too expensive"
Unlike with other companies, there is no option for just a burger or pasta. The only option is a € 30,- all you can eat; which for a family of 4 is really too expensive. Cabin temperature is too warm and not adjustable, flimsy pillows.
Reviewed by Michael Antonius who travelled with DFDS Seaways on Princess Seaways
"Excellent"
Perfect
Reviewed by Marcin who travelled with DFDS Seaways on Princess Seaways
"A pleasant, rather expensive, trip across the Channel"
Odd boarding for a motorcycle. I have been on other ferries, with a bike. There was always a special area for them, and I think that also made use of space more efficiantly. This time, bikes all over the place. I paid in advace for meals. My waiter had a difficult time understanding that I HAD paid in advance. I finally showed the payment reciept on my cell phone. Despite the fact that I paid in advance for dinner...drinks - not even water - were not included. $655...and no drinks with dinner.
Reviewed by James who travelled with DFDS Seaways on Princess Seaways
"i have no passport "
I and son have no passport. Only a so called Personalausweis. We dont know that a passport is neccesary. we drive from cologne to Amsterdam over 5 hours and than whe are not allowed to go one the ship We have cards for the british open- please give as information if we can get the money back our name Julian Matzner and Dr Rüdiger Burkard my telefonnumber 0177- 8233197 thank you greetings burkard
Reviewed by Rüdiger who travelled with DFDS Seaways on Princess Seaways
"Great Sailing"
We were very impressed with the whole package, every one should be congratulated about the quality, that they are responsible for. Delightfully helpful staff.
Reviewed by Michael who travelled with DFDS Seaways on Princess Seaways
"Feedback"
Need to provide a TV lounge and better general seating.
Reviewed by Andrew who travelled with DFDS Seaways on Princess Seaways
"Journey on 18/19 May 2022"
A very relaxing journey with attentive staff and lovely comfortable cabin . The only fly in the ointment was being expected to pay €5 per hour for WiFi after paying €396.00 for a single journey tic
Reviewed by Bryan who travelled with DFDS Seaways on Princess Seaways
"Ferry trip"
Everything on board was excellent staff, food, etc the only thing that would stop us using you again is the late arrival in port
Reviewed by John who travelled with DFDS Seaways on Princess Seaways
"Good trip"
Outward journey was absolutely fine, due to COVID restrictions, all the facilities onboard were closed but wifi was free which was great and breakfast was take away style and more than enough. Return journey, staff at Newcastle were insistent that I do a COVID test for GBP 75 (!), but nowhere in the email did it mention that; it only reminded me to wear a mask. I never received any SMS or text reminding me of boarding times, which I had received on the outward journey. As a Swiss citizen in transit, even if coming into Holland from the UK, the information I had, stated that a COVID test was not needed...If I had known about the test, I could have done one much cheaper at home before leaving and would not have taken a 4-hour journey! When I got to Amsterdam, the staff there only wanted to see my vaccination certificate and passport and said the test was not necessary! WOULD DFDS CARE TO REIMBURSE ME GBP 75??? Once onboard everything was fine, all the facilities are open again, but as a risk category passenger, I was happy to stay in my cabin and also requested the breakfast to take away, which I got, again it was plenty! Decent crossings in both directions, very comfortable beds and peaceful. Thanks!
Reviewed by Catherine who travelled with DFDS Seaways on Princess Seaways
"Delighted "
Excellent service far better than many others and I would like to highlight Philippines kitchen team very professional
Reviewed by Constantin Ciprian who travelled with DFDS Seaways on Princess Seaways
"Fine but they don't know the rules "
The ship was fine. However I was a bit perplexed when I got a call whilst on the way to the port from DFDS telling me I was unable to travel due to the Covid restrictions - despite having researched it extensively and ensuring I followed all the nesecery procedures. I then spoke to a supervisor on the phone and informed them they were wrong and they still said they didn't think I met the criteria but just to try at the port anyway. Got to the port and not a single issue or question was asked by anyone in relation to not been allowed to travel due to restrictions. Found it very strange I'd get this call so late after I'd booked.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Cabin allocation just daft"
Travelled under very strict covid regulations which meant there were no facilities open and we were asked to remain in our cabin as much as possible. Why then on a ferry which is nowhere near its capacity would they allocate cabins which sounded and felt like we were in the engine room. Anything to do with not booking through dfds?
Reviewed by Craig who travelled with DFDS Seaways on Princess Seaways
"Unfortunate circumstances"
We used DFDS to visit family for Christmas, and though our outbound trip was lovely (only thing we didn't like was the coffee with the breakfast, everything else was great), on the way back there was an annoying rattling sound outside our cabin window (something got loose and was flapping in the wind loudly) so we slept very poorly. Because of lockdown we had to collect our breakfast to eat in our cabin, which couldn't be helped, but there was some miscommunication about our dietary requirements and some of the food had started going mouldy, which put us off quite a bit. Overall the trip was still great, and most of the staff were super helpful and friendly!
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"All very good despite Covid and Brexit"
Not our first trip but first for 3 years. While bar and restaurant services were reduced the trip was still fine. We took some food and a bottle of wine and had that in the cabin. Bar was open on this outbound trip and we managed a couple of drinks. Ship was very quiet and trip went quickly. Staff were as every cheery and very helpful.
Reviewed by Campbell who travelled with DFDS Seaways on Princess Seaways
"UK disembark stupendously slow"
2.5 hours!!! That's how long it takes to get of the boat and back into the UK! Really, can they not get some more booths open and faster IT equipment. It takes longer to travel the first 100 meters/yards on UK soil then the rest of the drive home. Also very disappointed that DFDS decided on this trip back due to Covid restriction to close ALL facilities on board. Not sure what law UK/NL/DK they used for this, but it makes for a very boring trip! The other point to make about DFDS, they have an absolute rubbish cancelation/rebooking policy! No refunds and if rebooking, you pay the extra if the cost go up, but you don't get a refund if the cost go down.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Nice overnight trip"
Thank you for nice ferry trip. Cabin was very clean, spacious, clean; beds comfy; bathroom immaculate. Unfortunately due to unforseen circumstances all facilities were closed during this trip and dinner / breakfast service were made on take away basis. We will definately be coming back.
Reviewed by Mateusz who travelled with DFDS Seaways on Princess Seaways
"Lovely and stress free travel experience. "
First time traveling on the Newcastle - Amsterdam route. What a lovely experience and value for money. Staff were super friendly and helpful. LOVED THE FREE BINGO! Plus the guy with the guitar was amazing. Dogs were allowed to stay in cabin and there was an outside area where we could take them during the crossing. We had dinner in the North Sea Bistro, the menu was small but tasty and the wine choice was excellent. Compliments are given to our waiter. All in all I was travelling, door to door, for 29 hours but because of the easy ferry experience it did not seem like that. I woke up refreshed, the dog was not stressed and the onward journey was easy. Heartily recommend this crossing over and above the Rotterdam-Hull P&O route, especially if you are travelling with a canine buddy. It's also way cheaper!
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Positive Negative"
Positive: Booking and check-in easy, good and clean accommodation, good service on board, no delays Negative: poor communication. I tried to do an alteration to our booking. It took days for a reply, until it was actually too late.. In general there ar no phone no. to get a quick and easy information. Bad (in fact no) information on our way back, that we had to have a positive corona test before embarking. We had to take a test (antigen, nor pcr!!!)on site for the unbelievable price of 75 pounds per person!!! Very annoying.
Reviewed by Werner who travelled with DFDS Seaways on Princess Seaways
"Comfy but missing some stuff"
Cabin was small but comfortable. Meals were to a good standard and care taken to have separate items at the buffet. Unfortunately some facilities not available I guess due to COVID and reduced numbers of travellers. However, should surely have been possible to have more than a choice of poor canned beer in the bar. No draught beers available.
Reviewed by Euan who travelled with DFDS Seaways on Princess Seaways
"Ferry trip"
Had a great crossing. Cabin clean and comfortable. Great choice of food in restaurant. All staff were welcoming,helpful and friendly. This is the first time we have used this ferry and it won't be the last.
Reviewed by Mary who travelled with DFDS Seaways on Princess Seaways
"Amsterdam"
Amazing
Reviewed by Julie who travelled with DFDS Seaways on Princess Seaways
"the trip that never was"
yes I was due to travell back to the UK from my trip to Germany on the 7th April, 10 days before this I had a text message to say all sailing from Amsterdam to Newcastle where cancelled till at least the 13th April, I tried to contact your office by mail as you had informed Direct ferries had closed all phone lines, as I was trying to contact your office on the morning of departure to get some kind of update as there was no news since your last text to me, only to have a message on your web site to Phone your office, guess what, phones shut down, so no comunication with your company and I am now left stranded in Germany with no way of getting back to the UK,Thats what I call Direct F**king Ferries service, in this time of world wide crises what more do we expect, in future if I can't book direct with DFDS then I will not be booking.
Reviewed by Alan who travelled with DFDS Seaways on Princess Seaways
"COVID-19"
Haven’t even sailed? Sent a request to have our ferry changed and no on has got back to us. Our trip didnt happen and has been paid for
Reviewed by Eliza who travelled with DFDS Seaways on Princess Seaways
"Passenger view"
Appreciate polish radio in the cabin :)
Reviewed by Grzegorz who travelled with DFDS Seaways on Princess Seaways
"Film listing difficulty"
This is trivial, but annoying. We are pleased there is a cinema in board (unlike P&O to Hull). However, when reading the film summaries, the screen gives time to read one line of description before switching to another screen. It takes ages to read it all. The paper version gives only the film titles, so unless you're a film buff, it's pretty useless.
Reviewed by Keith who travelled with DFDS Seaways on Princess Seaways
"Newcastle-Amsterdam "
Walls are very thin so hard to have a conversation without people being able to hear everything. Restaurant promotes vegan however only actually has 1 option so more vegan options would be great. Other than that the mini cruise is great and I’d definitely do it again. Tv’s would be a great option for rooms too.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Well done DFDS! "
My ferry to Newcastle was canceled just a day before, due to extreme weather. With some difficulty I phoned and got through to a gentleman who re-booked me onto a ferry from Dunkirk instead of Amsterdam in hope the weather would be more clement there. Upony arrival however, it decidedly was not. I was therefore swiftly given a voucher for a Euro tunnel train. I really needed to be in Scotland on the next day and I am therefore extremely grateful to DFDS ferries for making it possible in spite of the extreme weather conditions. Well done!!
Reviewed by Krzysztof who travelled with DFDS Seaways on Princess Seaways
"Good trip"
Polite, helpful staff helped make it a good trip.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Easy travel"
Easy to travel with the ferry Princess of Scandinavia. Friendly personnel. We did not like the cabin, as it was on the lowest deck, below the cars and trucks. The cabin was very far from the mustering stations and the entertainment decks, difficult to find, and you had to take many staircases. Furthermore, it smelled stuffy on deck 2. I recommend to book a cabin on deck 4 or higher on the Princess. Restaurant meal was great, very good food. The disembarking took very long, we got off at 10.30 am which was half an hour late.
Reviewed by Alastair who travelled with DFDS Seaways on Princess Seaways
"Somewhat noisy experience"
Based on the lower deck we ended up near to the engine room. Even after being moved from an adjacent room to one a few metres away there was no escaping what sounded like industrial work (grinding etc.) being undertaken. With a couple of kids this meant we couldn't really stay in the room (from the point of setting off until about 8pm and then ass soon as the kids woke around 7-8am). Another thing I've noticed using this service over the last few years is that the staff are less and less jovial (or even polite) with the kids. I recall there used to be a lot of interaction and the kids had a great time with the 'pirates'; lately I've noticed there's not even any verbal interaction when the kids have their face painted - even to the point that the pirate came in all dressed up - walked in and promptly walked back out of the kids play area - made for a dismal appreatance in all!
Reviewed by Mark who travelled with DFDS Seaways on Princess Seaways
"Good as usual"
The only complaint I have is that Port and Tyne are incredibly slow with passport control and customs. I know this is not your fault, but perhaps you could bring some pressure? Compared with Dover it is appalling.
Reviewed by Keith who travelled with DFDS Seaways on Princess Seaways
"All went well. Nearly "
The two small irritating details would be the kitchen smells in our cabin for a while plus couldn't turn the temp.up.
Reviewed by Krzysztof who travelled with DFDS Seaways on Princess Seaways
"Horrendous trip"
My son was covered in bites from what I assume is either fleas or tics, having sensory difficulties this meant our trip was disastrous. He was awake all night screaming in pain. We asked guest services to change the room and they were no help. I would never use this service again.
Reviewed by Jordan who travelled with DFDS Seaways on Princess Seaways
"Good trip"
Very good trip. Excellent dinner and breakfast buffet. Friendly staff. All on time. Only niggly bit...drinks prices on the boat are extortionate.
Reviewed by Francisca who travelled with DFDS Seaways on Princess Seaways
"All good."
Excellent service in all aspects,nice and friendly staff .thank you for a great trip.
Reviewed by Richard who travelled with DFDS Seaways on Princess Seaways
"Excellent "
Our stay on on the ship was brilliant.
Reviewed by James who travelled with DFDS Seaways on Princess Seaways
"Lovely trip."
Really nice ship and staff lovely. was nice and relaxed enjoyed our trip.
Reviewed by John who travelled with DFDS Seaways on Princess Seaways
"Mini cruise to Amsterdam "
The ship was very budget and most crew walked round with a stiff face! The food was nice and to be honest not a bad price for an all you can eat on a ship! The room was a little dirty and also was kept awake u till 3/4am both nights by load drunk screaming people which no one seemed to sort out! Very budget but think I will try a different company next time due to the major lack of sleep and it effecting our day
Reviewed by Macorlee who travelled with DFDS Seaways on Princess Seaways
"First time by ferry. Would recommend."
Surprisingly pleasant experience Abundance of facilities for a very favourable price
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Fun and Rest on the Sea"
Travel by ship is fun! You can walk all around the vessel and get great views, feel the sea breeze, eat in a proper restaurant, and then retire to a cozy cabin for hours of shut-eye. On an airplane you get none of that, but rather standing in queues, running for gates, to be crammed into a tiny seat and fed like cattle.
Reviewed by James who travelled with DFDS Seaways on Princess Seaways
"First time with a best experience"
It's was a very nice experience with DFDS ferries. It's looks like a 5* Hotel with all amenities, clean and clear. Will try again on summer.
Reviewed by Sasikumar who travelled with DFDS Seaways on Princess Seaways
"Amsterdam break"
This Amsterdam trip was one of the best I have ever done. Direct ferries are the best. Staff are brilliant food excellent Buses to ferries on time All in all great trip
Reviewed by Veronica who travelled with DFDS Seaways on Princess Seaways
"Newcastle Amsterdam travel"
Very good service
Reviewed by Ines who travelled with DFDS Seaways on Princess Seaways
"Better choice of food"
The only gripe I have regarding our trip to Amsterdam is the choice of food. You had to pay a minimum of €25 per head. The restaurants didn't seem very busy and I think if you catered for snacks and not Bistro food then you would possibly get more custom
Reviewed by Shaun who travelled with DFDS Seaways on Princess Seaways
"Best way of getting from the North to Amsterdam!"
This is a great way of getting to Amsterdam - makes the journey into part of the holiday. Our cabin was comfortable and we slept very well (weather was calm, which I don't doubt helped!). Dinner and breakfast were both v good. Staff were all brilliant too. Note: if you're foot passengers like we were, it's worth getting the coach transfer to Amsterdam city centre. If you don't book it at the time you book your crossing there's another chance to buy when you check in at Newcastle.
Reviewed by Ashley who travelled with DFDS Seaways on Princess Seaways
"DFDS have got it so right! "
Having been on a few other ferry companies(and cruises)through the years, DFDS, should be proud. The staff, food and even entertainment are excellent- For a mini-cruise, it is outstanding. It was nice not to be rushed out of your cabin! The staff are an absolute credit.... Thank you!
Reviewed by Heather who travelled with DFDS Seaways on Princess Seaways
"Cabins"
I was very pleased with our trip to Amsterdam using dfds. I was unsatisfied with our return cabin due to uncleanliness but we were quickly offered a new cabin which was much more satisfactory. Your staffs helpfulness were second to none.
Reviewed by Paula who travelled with DFDS Seaways on Princess Seaways
"Dfds Newcastle to Amsterdam "
Excellent trip swift boarding and disembarking procedure and cabin as you would expect will definitely use again.
Reviewed by John who travelled with DFDS Seaways on Princess Seaways
"Great time me as always "
We travel with Dfs’s every year and they always have been friendly staff on and off the ships. Only thing I would say they are a bit on the expensive side. For tickets with cars and the on board shops and restaurants. Other than that good service 8/10 all in all for us...
Reviewed by Hassan who travelled with DFDS Seaways on Princess Seaways
"Return trip from Newcastle to Ijmuiden"
excellent relaxing journey. refreshed by the morning, ready for our 5 hour drive to Nürburgring. great on board facilities, comfortable roomy cabins. immaculately turned out. excellent catering , cant fault the experience from start to finish
Reviewed by Keith who travelled with DFDS Seaways on Princess Seaways
"Excellent"
Excellent trip. Well organised
Reviewed by Keith who travelled with DFDS Seaways on Princess Seaways
"Overnight sailing with DFDS Seaways"
I have not traveled on DFDS Seaways before but after this trip I would not travel again with this company. Considering how long the journey is, 15 hours overnight, the cabins are very cramped to the extent the toilet door could not fully open without hitting the edge of the top bunk when open. there is no room to move around once the bunks are down and It was so noisy from the engines below that anything that could vibrate in the cabin, did! I had very little sleep. The catering was very poor, travelling with young children i was expecting a child friendly cafe as on other ferries but there were only two restaurants on board, both with a set charge of 30 euros a head for adults and about 17 euros for children and not really the sort of menu suitable for young children. Even a cup of tea was £3.20! I have travelled on many different ferry companies and I am afraid this was the worst, even on a crossing to the Isle of Man there are tea making facilities in the cabins.
Reviewed by Anita who travelled with DFDS Seaways on Princess Seaways
"Great food and comfortable cabin"
We had never done the trip before and took advice to have the buffet dinner- which was fantastic as we could choose to have a little spoon of all sorts of food from across the world. The cabin was small but very comfortable and the shower hot and very efficient.
Reviewed by Andrew who travelled with DFDS Seaways on Princess Seaways
"Lovely"
I recommend this ferry. Good quality and service from the crew and no issues whatsoever
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Good prices, poor communications"
We booked with Drect Ferries rather than through DFDS itself on this occasion, and the only problem was with contacting Direct Ferries themselves which was nothing short of abmismel. As for DFDS we will book through them next time we go to Holland from Newcastle and back.
Reviewed by Michael who travelled with DFDS Seaways on Princess Seaways
"Not DFDS"
No issues with the actual ferry, but Direct Ferries isn't DFDS, website gives the impression youre booking direct with all the logos etc. Annoying it was going to cost £35 to add meals to the booking (so didn't), just booked on the ferry instead. Thought the buffet meal was a but expensive but really good choice and excellent quality. Cabin clean and bed comfortable, only quibble wasvthe cabin was too hot even after adjustments to ceiling fan.
Reviewed by Lee who travelled with DFDS Seaways on Princess Seaways
"Brill "
Excellent time on the boat. Thought breakfast was a bit poor but the evening buffet was really nice, lots of entertainment and cabins are clean
Reviewed by Gaynor who travelled with DFDS Seaways on Princess Seaways
"Plan ahead with kids"
First time on a ferry with a 3yr old and 5yr old and a few things worth sharing: * the economy room we had was in the bottom of the ship. We knew there was no window but we weren’t prepped for how little air circulating there is down there. There is air con but it wasn’t doing much. We all drank tonnes of water to compensate! Next time we’re booking the next price group up! * There isn’t much for the very little ones. The staff doing the balloons and face painting in the navigator bar looked so bored and didn’t engage with the kids at all. The soft play is crazy small for a ship that size (more than 10 kids at once felt too busy). * similarly the food offering for kids isn’t great. I’m not for spending over £15 a head so my kids can eat at the buffet - they don’t eat enough for it to be worthwhile. There are hotdogs at the sky bar but we didn’t figure that out till the return trip, and I didn’t see any fruit or veg on either trip in the sky bar or coffee lounge ... for the return trip we packed ahead and had lots to eat ... * but you can’t have an indoor picnic... only on the deck ... which is kind of okay but again... not really kid friendly... a few outdoor picnic tables wouldn’t kill their profit margins. * the wifi and food is crazy expensive, but the cinema special ticket with juice and popcorn is actually pretty good value, you need to get the tickets early from the guest services desk tho. We saw Toy Story 4 and The Queens Corgi - both great for wee ones. Anyway, hope that all helps you plan. Next time round we’re paying for a better room and bringing more of our own food! But all in all, still easier than flying 😉👍
Reviewed by Iain who travelled with DFDS Seaways on Princess Seaways
"Nice Ship, pleasant staff and a trouble free journey"
First time on a ship like this and it was a very pleasant experience. Very clean and spacious; very helpful staff on boarding and throughout the voyage. Good food and drink catering for all tastes. Some of the staff in the catering areas spoke poor English and / or Dutch and communication was ok but difficult. The officers & bar staff had perfect language skills. All in all a great experience and we will certainly be travelling with DFDS again.
Reviewed by Kevin who travelled with DFDS Seaways on Princess Seaways
"A good end to a good holiday"
We turned up at Ijmuiden ferry terminal in plenty of time after visiting several European countries. We were whisked through immigration etc and before too long told to drive into the ferry which was great. Had time for a quick shower and to go on deck as it was a nice sunny day and that was before the ferry actually disembarked! We had a very enjoyable prebooked evening meal in the buffet restaurant with friendly waiting staff on hand. The outside cabin on deck 7 was very comfortable and all facilities on board were just right. All in all a great relaxing end to a super holiday.
Reviewed by David who travelled with DFDS Seaways on Princess Seaways
"Motor cycle trip"
Great service
Reviewed by Graeme who travelled with DFDS Seaways on Princess Seaways
"Newcastle to Amsterdam "
First time I've used this crossing and was over the moon with it. The cabin was much bigger than i expected, the food was excellent and the staff waiting of were superb. Everything was great no complaints at all
Reviewed by Robert who travelled with DFDS Seaways on Princess Seaways
"Scotland Visit"
Boarding was very professionally handled and went very smoothly. I decided to book a buffet dinner on board and was very happy with the quality of the food and the service provided. My cabin was as expected and I had a good nights sleep. Breakfast was excellent and the service was excellent.
Reviewed by David who travelled with DFDS Seaways on Princess Seaways
"Princess seaways"
Great crew, excellent service and cleanliness in the public areas. Just a pity that the cabin wasn't so good, mould starting to appear in the corner of the shower and rust on the sink framing.
Reviewed by Peter Cawton who travelled with DFDS Seaways on Princess Seaways
"Great Experience"
Overall a great experience. Staff was professional and welcoming and my wife and I enjoyed the whole trip. Next time we might consider a double bed cabin, as it was not possible for us to sleep the whole night on the bottom bed in the bunk beds.
Reviewed by Jesper Tobias Harbsmeier who travelled with DFDS Seaways on Princess Seaways
"Trip to the UK from Amsterdam"
Ship cabins were basic and tight for 4 people but It was only for one night. They were clean but on our trip over there was a horrible smell coming from the backed up pipes/gas in the bathroom. We paid for a “cinema” showing on the way over which helped the time go by as there is no tv or entertainment in the rooms.
Reviewed by Daniel who travelled with DFDS Seaways on Princess Seaways
"review"
good boat
Reviewed by Mirte who travelled with DFDS Seaways on Princess Seaways
"Over night Newcastle to Ijmuiden"
Accommodation and Food in Bistro both very good. My only gripe is that a larger or a second towel in the cabin would have been appreciated. One word of warning, I was breathalised by the Dutch police as part of the border checks on disembarking.
Reviewed by John who travelled with DFDS Seaways on Princess Seaways
"DFDS Experience"
Firstly, the security in general was shocking to say the least, "security" was non-existent. No bags were checked on departure and return, security just stood there and when we asked if the suitcase was to go on the scanner, the reply was " no, just go through". In essence, anything could've been brought on board e.g. drugs, guns and bombs, putting the safety of passengers and crew at risk. Security is not a subject to be ignored, this experience has completely put me off travelling with DFDS again, from now, I will just stick to flying. Secondly, on departure back to the UK, the check-in was open from 13:00, yet the first DFDS transfer from Centraal Station was at 15:00, this is poorly organised and on arrival at the port, we had to wait an hour to check-in and staff poorly executed this process. One of the passengers had a broken leg, was in obvious discomfort and walking with crutches, yet there was no priority boarding for those with medical illnesses or disability, yet those who had pets were classed as priority and didn't have to wait for an hour. Thirdly, upon boarding the ferry, I asked a member of staff if we could have extra pillows in our cabin to elevate the broken leg, due to the swelling that had occurred during the long wait, I was told they would bring the pillows to the cabin straight away. Little did I know, that straight away meant 2.5 hours later they would arrive. This entire experience has completely put me off travelling with DFDS again, in future I will use other companies.
Reviewed by Jordan McCarthy who travelled with DFDS Seaways on Princess Seaways
"Long Weekend Away"
Sailed on Thursday evening, arriving in Holland on the Friday morning Great trip, great staff, clean ship and well stocked shop. We sailed back on the Sunday afternoon arriving home Monday morning. We Used the cinema, with drink and nacho / pop corn voucher option. Good quality cinema experience, it won’t be like a IMAX, but didn’t expect that. Pop corn is salted, nachos come with Salsa and Cheese sauce. On Both journeys we had a Bunk bed room with en-suite, everything fully functional and working. One surprise was how could the shower is! Better than most on land hotels! Would use DFDS again, no issues or complaints.
Reviewed by Matthew who travelled with DFDS Seaways on Princess Seaways
"Great way to travel!"
Travelling by ferry on this route was SO easy and smooth. From boarding to breakfast, the staff were efficient, helpful and friendly. The buffet was fantastic (book at the port to save €10) and the cabins were spacious, with everything you need (towel, soap and bedding provided). There's also duty free, a cinema and music at the bar every night. I would definitely do this again.
Reviewed by Mhairi who travelled with DFDS Seaways on Princess Seaways
"Third Rate Travel - Cattle would be treated better."
Let me outline the booking and consequences: I booked a 4 berth cabin each way (plus a space for a five month old baby). I inadvertently ticked the "wheelchair user " box mistaking this for a general disability ( I have arthritis of the spine). The outward cabin approx. ten feet square with bunk beds either side, had a toilet within the shower and absolutely nowhere to put a pram (or a wheelchair, had I had one !): it was situated on Deck 5 with no lift access (think wheelchair !) On arrival, as we had to load the pram and accompanying "on board" baggage and the lifts (TWO IN TOTAL) were constantly in use, we were last to leave the car deck and harassed by staff constantly trying to hurry us up. To facilitate more room my daughter booked (and paid 50 euros) for a second room two floors above (but with lift access) - this room was presumably available to us all along ? The return journey was slightly worse ! We were allocated a cabin on Deck 2, three decks below the cars and below the actual water level (I repeat, wheelchair user, baby ??) The room stank of urine and my wife complained - we were sent a cleaner who replaced the smell of urine with one of disinfectant and bleach ! My daughter was not prepared to subject her infant daughter to this smell and asked to be relocated, which she was at at a further cost of 55 euros - again remarkably on Deck 7 (the floor of complainants ?) ! Prices were stated to be in euros on all notices, but if you paid in sterling the exchange rate was deemed to be 1:1 ! Breakfast was £15 and an evening meal £35. Tea and coffee were approximately £4 per cup and Croissants in excess of £2. Not a cheap crossing. Entertainment was OK, but no more and there was very little to do on board. Cabins were too small to relax in and the eating of food purchased ashore, prohibited in all areas bar cabins !
Reviewed by Brian who travelled with DFDS Seaways on Princess Seaways
"A very good experience spoiled."
Catering was superb. Staff experienced and helpful. Cabin adequate. Being a 15hr ferry crossing overnight, all started very well until out to sea and then the whole of the ship literally rattled all the way across, making sleeping impossible. Expected the engine noise, but the curtain rails, doors, windows, walkway, ceilings all rattling, on our deck and other decks when a walk was taken due to the noises, made the whole crossing a poor experience.
Reviewed by Andi who travelled with DFDS Seaways on Princess Seaways
"First timers"
It was a very pleasant experience. Comfortable cabin and enjoyable meal. Good way to travel.
Reviewed by Ian who travelled with DFDS Seaways on Princess Seaways
"Very helpful staff"
We needed 2 bunks on lower level & this was arranged without fuss
Reviewed by David who travelled with DFDS Seaways on Princess Seaways
"DFDS not my favourite ferry"
We have done a fair amount of ferry journeys this summer with various operators but all left our trip to Amsterdam and back well in the shade for a raft of reasons. I think the little things make a big difference overall and DFDS need to take a little look at themselves. Just for starters I think the lack of adequate signage on each stairwell would make a good start. Why the secrecy of what is on offer on each floor! I’m also not a fan of showering leaning ‘over’ the toilet. But my biggest gripe is waking up to find my 10 year old son covered in bites. Princess Seaways level 2 2017 is one to avoid. The most scary though is when we reported it this morning with the Business Leader. She was lovely but totally ‘unsurprised’ of our plight last night. All in all I personally will choose a different operator when I have the choice.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Good quality ferry"
Comfortable cabins. Very good quality buffet food and good value. Bar prices, however, exceedingly high.
Reviewed by RML who travelled with DFDS Seaways on Princess Seaways
"Smooth sailing"
No complaints.
Reviewed by Vanessa who travelled with DFDS Seaways on Princess Seaways
"Very good first experience of ferry travel"
Thank you, we found the ferry crossings (to Amsterdam and back) to be very pleasant. The staff were polite and attentive during both trips. The evening meals and breakfasts were very nice. The shops and cinema were good. Our cabin was quite small but it was economy after all! This is the first time we have travelled by ferry and we will certainly consider using your ferries on future holidays.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Holiday in Amsterdam "
1st time I have used Dfds ferry's and will not use them again.I suffer from anxiety and panic attacks when I checked in at Newcastle I mentioned it to them and they were brilliant moved my cabin so I was in easy reach of the facility I needed and even escorted me on the ferry and showed me were everything was and put a note on computer about my disability.On my return trip from Amsterdam they didn't want to know I just got told the ferry was full and the cabins are given out randomly and told to got customer services on the ship who informed me i would have to wait till 6pm to see if there was a spare cabin I then had to find my way to my cabin.I ended up having a meal then spending the rest of the journey in my cabin.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"great crossing "
We found the crew most helpful and polite throughout. The a la carte restaurant food was certainly not cheap but delicious and service excellent. Our cabin was very clean and adequate for one night although our neighbours were noisy. Good disembarking at both ports with not much delay. Not impressed by the Starbucks coffee bar as the coffee and tea from a machine were pretty awful. Ship left slightly early and arrived dead on time, also punctual on the return. Overall good value for money.
Reviewed by Barry who travelled with DFDS Seaways on Princess Seaways
"Grand but could be improved for foot passenger. "
Great sailing - improved cabin facilities. Catering grand and staff attentive. The only diwn side was accessing and leaving the ferry as a foot passenger. There was no easy access onto the ferry and leaving, although better, still involved stairs. Given the demographic on board this isnt ideal.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Bar staff "
Really rude staff behind bar If they do not like the job move on
Reviewed by Graham who travelled with DFDS Seaways on Princess Seaways
"Could be better "
We have travelled many times with DFDS over the years and unfortunately, we have noticed a distinct reduction in the quality of food onboard. There is much less choice of anything other than fast foods. We would love to see a return to meat joints and vegetables.
Reviewed by James who travelled with DFDS Seaways on Princess Seaways
"Poor service "
Breakfast was tasteless waiting 49 minutes in car get off the ship
Reviewed by John who travelled with DFDS Seaways on Princess Seaways
"Great Weekend"
We used the ferry as a means to get to Amsterdam for a forward journey to Gouda. Ship staff were all friendly and helpful, Would recommend to anyone.
Reviewed by Linda who travelled with DFDS Seaways on Princess Seaways
"Breakfast "
The breakfast was the worst I've had the bacon was like leather one tea bag in a tea pot between 2 people it was like drinking hot water could not find anywhere to make toast and at the cost of €14 not value for money
Reviewed by James who travelled with DFDS Seaways on Princess Seaways
"Poor entertainment and administration of standards of drinkg"
We crossed both ways, the so called entertainment was poor to say the least, we booked the buffet dinner one way and the buffet breakfast, which I have to say was pretty good, on the return I booked the bistro 2 course menu we were seated alongside a couple, who looked very pleasant, however the woman was in a drunken state, after we ordered she spilled her dessert on the floor, this was replaced, then as we were duly served our main course this woman divulged the contents of her stomach on the floor between us, this fully ended the meal for us we left, but not before explaining to the maitre de why and that despite not having had the two courses we had pre paid for I would not be paying for our drinks that we had only partly consumed, to be fair she did offer to reseat us but the smell of the situation let alone the sight had totally put us off, in actual fact we went to the bar had one drink and retired to bed only 40 minutes later, not the end to a lovely 2 weeks holiday I had planned, my actual annoyance is that this did not allow me the time to suitably tip the waiter who up until that point head been really nice to us all
Reviewed by William who travelled with DFDS Seaways on Princess Seaways
"Day Trip to Amsterdam"
Great weekend, crossing was good, ran on time no delays, easy book in and easy passport immigration on and off boat. Told we would have the same cabin for our return trip, didn't think it would be anything else, WRONG not able to book in on return to boat, Boarding Pass not valid as they had changed our room and move all our belongings. Have to say the reception staff member was fantastic and helped us collet our cases and showed us to our new cabin. (Still not sure why this was necessary). Only other issue was the heat in the cabins so hot, and air con not very good at all. Still having said all of this we had a very pleasant trip, but next time I would up grade or book a better cabin.
Reviewed by Beverley who travelled with DFDS Seaways on Princess Seaways
"Ferry crossing "
Small but adequate room, friendly helpful staff, all facilities you need
Reviewed by Sean who travelled with DFDS Seaways on Princess Seaways
"Lovely staff, shame about the passengers!"
We got on to the boat really early and the staff were amazing, couldn't have helped us more. The buffet restaurant in the evening was busy but our waiter was attentive without being intrusive. Because we booked late, we could only get inside rooms - what a mistake! You imagine a double room to be quite large - not so. A double bed horizontally across the back of the room with just enough room to stand at the side of it, plus a bathroom. It was only for a night so we decided to suck it up and just chill out. We couldn't! We tried lots of different areas on the boat and all of them had club/dance music blaring out - even an area where the bar was closed and there were no other passengers there. We eventually found a music-free area in the coffee lounge - but had an adjoining children's play area so no peace and quiet there. I had a migraine starting and needed a little peace and quiet so we eventually decided to go back to the room and try to sleep. The dutch couple in the next room weren't speaking particularly loudly but I heard every word (don't speak Dutch so thankfully no idea regarding the conversation!) then they started to argue and it was like they were in our room with us. I tried to change rooms but they were fully booked so ear plugs would have been a great idea. I usually do the Harwich/Hook of Holland route and think that I will stick with that going forwards. Thank you however to the lovely staff, especially Ilse on the customer services desk.
Reviewed by Susan who travelled with DFDS Seaways on Princess Seaways
"Extreme difficulty to get in touch with DIrect Ferries"
I had to amend my booking and it took about 20 phone calls to get in touch with Direct Ferries. I was in the phone loop for 40 min before I got connected. As soon as I got connected, Directed Ferries staff solved my issue quickly and efficiently.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Too expensive"
To transport our car, sleep and basically exist on the boat was expensive. Then the food was insanely price gouged. As we’re the movies. They nickel and dime you once onboard. The entertainment, cinema, should be free as well as the food.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Just a ferry trip"
Nothing is free, it's obvious but this ferry crossing requires a lot of additional payments. Kidz zone is very poor. Children films in cinema are shown at 5 pm - dinner time begins at 5:30 and ends at 7pm. BTW, diner will cost you £30 per person. Bottle of water £6.50. Clean cabin but in the morning there was a bad smell in the bathroom. It was really bad. Good channel crossing but nothing to remember.
Reviewed by Piotr who travelled with DFDS Seaways on Princess Seaways
"Newcastle-Amsterdam-Newcastle"
Pleasant experience, much better than flying.
Reviewed by Karin Friedrich who travelled with DFDS Seaways on Princess Seaways
"Fantastic experience -- would recommend to anyone"
My partner and I decided to return to the UK via DFDS instead of flying. What a wonderful decision! The room was fantastic for one night -- very comfortable bunks. The variety of entertainment meant that passengers could have whatever experience they were looking for. We are more on the quiet side and were able to have a really pleasant laid-back trip. Everything was on time and orderly. We did not take part in any of the meals, so I can't comment on that front. I would highly recommend getting up for the sun rise -- what a one-of-a-kind experience! - and then taking a nap before disembarking. We can't wait to plan our next trip with DFDS.
Reviewed by Grace who travelled with DFDS Seaways on Princess Seaways
"North Shields "
Getting on the ship in North Shields takes hours! Getting off the ship in North Shields, then again stuck forever to get out of the dock! Not in Amsterdam, they are quick and efficient. English service is shocking compared to Amsterdam, NEVER AGAIN
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"A fun experience"
We travelled on DFDS Princess Seaways for the first time, in order to cut out the long drive from Scotland to Dover ferries at the start of our European holiday. The trip was great. We were welcomed to the restaurant by a lovely waiter named Ernie and well served. The cabin was good but with just one nasty problem: we were provided with one of the towels which had escaped washing and was unbelievably disgusting (yuck). Timing was great, the sea was calm and we really enjoyed the trip.
Reviewed by Cynthia who travelled with DFDS Seaways on Princess Seaways
"Really annoyed"
They pushed 5 rows of cars in to the 4 rows on the car deck. People were having trouble getting into and out of their cars and some cars got damaged by door strikes. Not good! Our new car has a dent in the door down to the metal. Really annoyed!
Reviewed by Brian who travelled with DFDS Seaways on Princess Seaways
"Expensive "
Ferry is extortionate. As it is half the price outside the holiday season and with kids you have no options. UK side border control is apauling as the contorlforce is out to make brow ie points it seems and takes do it to five times more than the Dutch side.on exiting the ferry.
Reviewed by Wesley who travelled with DFDS Seaways on Princess Seaways
"Easiest way 2 continent!"
Boarding @ Newcastle was a bit of a wait whereas at ijmuiden on return trip we got onboard straight away! (2pm instead of 4pm)! Cabins are ok although VERY cramped! £4 for 1 tin of fanta @ Skybar is an absolute joke!!! Didn’t eat onboard as would have cost €90 for 3 of us!!!👎🏼👎🏼👎🏼 I think £600 is way ‘overboard’ for the trip but i couldn’t be bothered driving from scotland to dover so ferry was easiest option! Will probably use again but try to book further in advance so i dont need to remortgage my house to travel with DFDS!😁
Reviewed by Chic who travelled with DFDS Seaways on Princess Seaways
"Wonderful experience "
We really enjoyed our journey. All the staff were friendly, smiling and helpful and made sure we were kept informed and were comfortable at all times. The food was amazing. The onboard facilities were great too. We really enjoyed the live music and all the singers were great too!
Reviewed by Aris who travelled with DFDS Seaways on Princess Seaways
"Smooth sailing towards a great holiday"
Fast check in, quiet cabins, good food from the bufet. All in all a good experience
Reviewed by Arie who travelled with DFDS Seaways on Princess Seaways
"everything ok."
clean cabin, food was quite okay,
Reviewed by Seth who travelled with DFDS Seaways on Princess Seaways
"amsterdam"
very expensive unless pre book, nowhere for a coffee/tea and a sandwich. Was told no breakfast tea just Earl Grey or Green tea! But cabins are comfortable.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Cabin cleanliness "
The bathroom inside our cabin had a rancid smell from the moment we entered on our first day, which spilled out into the room making it difficult to stay in there longer than absolutely necessary. Other than that generally good ship.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Not for bikers."
I am 73 yrs old and had 7 broken ribs and collapsed lung. The only reason I mentioned this is being a biker I thought not only me but the rest were not treated the same as other pax . Nowhere to park when raining , no assistance with unfamiliar equipment (tie down straps) other ferries supply this service. The reason I mentioned the above was seeing other pax in wheelchairs with an assistant taking care of all their needs. Thankfully I am independent and can look after myself and do so but would be nice to have some one to assist bikers on a strange boat.
Reviewed by David who travelled with DFDS Seaways on Princess Seaways
"IJmuiden to Amsterdam "
We had just come from Greece on the Patras Ancona crossing so had a real comparison in services to compare to the Amsterdam IJmuiden crossing. The Princess Seaways was so clean and all passenger spaces were well kept. Nothing felt dirty or unclean. We had an outside cabin with ensuite. Very comfortable and with a sea view window. We had the buffet dinner which we payed in advance for at a lower price. Buffet was amazing, i wish my stomach was bigger as i wanted to try more things on display. The choice was huge!! Everything was included including coffee and ice cream. Alcohol was extra and we paid 19.95 Eur for a bottle of Chardonnay wine. The duty free was well stocked with Gant clothes, Superdry clothing, wide range of whisky and other spirits. Tommy Hilfiger watches and perfumes. I checked the whisky prices and the Balvenie Doublewood was 59Eur whilst i paid 65Eur in Moscow airport the previous week. The ships crew consist of a Dutch Master, phillipino, Ukrainian and Polish crew. All were extremely friendly and welcoming. Extremely refreshing and joyful experience. There are two cinemas with latest movies tickets were 8.50 per adult. Musician played in the Calypso bar and there were other facilities such as the casino and other restaurants i didnt try. Crossing arrived on time in North Shields and exiting the port took about 25 minutes. Couldnt be better.
Reviewed by Gregor who travelled with DFDS Seaways on Princess Seaways
"Very expensive, but efficient"
I dont think the price we paid was anywhere near good enough value. An efficient service however, spoiled only by the constant noise coming from the ceiling in our cabin (889) on our return.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Good, As Ever (but food choice limited and expensive)"
The usual quality trip but since the removal of all other food options (Princess) except the North Sea Bistro (quality but VERY expensive) and the buffet choice (again, expensive) you are left with no cheap and cheerful option (burger, fish & chips, pasta meal) This is VERY disappointing so we will probably take our own food next time. This omission spoils an otherwise great start and end to our holiday in Europe (but i doubt if anyone will take notice of this until the next refit and probably not even then?) The star ratings are for the ship in general ignoring this vital aspect.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"What a pity!"
We booked a return trip from Newcastle to Ijmuiden as we were driving an old 1950s classic car on 2 week holiday to Germany. Unfortunately, it broke down after 8 days. I contacted DFDS straightaway to cancel the return trip but was told you can't, you've already used your ticket. They refused any discussion. It seems a little unfair for the company to ignore customers who have a valid reason for cancelling the return part of the journey and asking for a partial refund. In future we'll book single journeys. Other travellers might consider the same option.
Reviewed by Classic traveller who travelled with DFDS Seaways on Princess Seaways
"Trip to nugello moto GPs"
Used this crossing for my 2018 trip down to italy first clss service will use them again
Reviewed by Graeme who travelled with DFDS Seaways on Princess Seaways
"On our way"
Booking in and upgrading was simplicity itself. Our cabin had a sea view and two single beds. The crossing was a little rough causing my partner to suffer badly from sea sickness, I was absolutely fine.
Reviewed by David who travelled with DFDS Seaways on Princess Seaways
"recent trip"
enjoyed the cruise
Reviewed by Ashwani who travelled with DFDS Seaways on Princess Seaways
"There and back - a hobbits tale (minus the hairy feet)"
Cannot fault the trip at all. If was going to change one thing it would have been the moderate sea on the way back. A seafarer I am definitely not, I was a little green around the gills by the end. However the beds helped loads in the they were incredibly comfy. We had a Commadore suite on the way out and a Standard Room on the way back. The Commadore suite was well worth the upgrade. The Standard room was perfectly adequate too, just considerably smaller than the other, and with a lack of sea view. Staff were very efficient and helpful, the food was lovely, and everything was very clean. I would recommend to anyone, but make sure you take seasickness tablets as they don't sell anything like that on board.
Reviewed by Kathryn who travelled with DFDS Seaways on Princess Seaways
"Disturbing night!"
I was awoken just after midnight by a man shouting, 'police police! About 20 minutes later security entered a neighbouring room and began an episode which included several minutes of shouting, fighting, restraining etc etc... my door was dented... as were an number of panels in the corridor. This experience has not left a very positive memory and I'll think twice before travelling with DFDS again. The people involved were clearly intoxicated... stop serving drunks! Security were not skilled in de-escalation.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Good experience"
I had never travelled by boat from Newcastle to IJmuiden, but I liked my trip very much! Clean room, nice beds, sheets and towels. Also good and quite luxuruous catering and punctual. Some members of staff can be more friendly, they don’t explain a lot about the routines on the boat (at dinner). You don’t know the routines when you have never travelled on this kind of boat so staff can explain a little bit more, with patience.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Newcastle to Amsterdam "
Upgraded to Commodore was very nice
Reviewed by Rowena who travelled with DFDS Seaways on Princess Seaways
"Mixed experience"
Ticketing, check in etc was very good. No hassles there. The outward trip - Monday evening from Newcastle - was the better of the two. Quieter overall. The return trip - Friday night from Amsterdam/Ijmuiden - not so good. A lot busier and noisier. Breakfast in particular was unpleasant. The food itself was OK, but the restaurant was just too busy. The notice outside says if you arrive during peak times "you might not get a window seat" - that's a bit of a joke, because you might struggle to get a seat at all! I felt the restaurant was under-staffed for this, and could actually have done with some more people on 'crowd control' - it was all a bit chaotic. The sailing locations suited me, but next time I'll be more careful which dates and sailings I use. Finally, the prices on board. Yes, you're on a ferry; yes, you're a captive market; but the mark-up on food and drink is unpalatable. A tin of Fosters for 5 euros?
Reviewed by Donald who travelled with DFDS Seaways on Princess Seaways
"Fun but hungry "
Can’t buy any decent food and expensive drinks . Mint night on board
Reviewed by Connor who travelled with DFDS Seaways on Princess Seaways
"Pleasant journey"
Had a very pleasant crossing to Amsterdam. The cabin, although smaller than I’m used to, was clean and comfortable. The food in the Northsea Bistro was excellent (if it’s available, I recommend the Bloody Mary Prawn Cocktail starter - you won’t regret it). Staff were friendly and helpful and the entertainment was tiptop. Clearly DFDS are making every effort to make life on board as pleasant as possible.
Reviewed by Barry Magee who travelled with DFDS Seaways on Princess Seaways
"Don't believe everything you read"
I booked a mini cruise from Newcastle to Amsterdam for my daughter's 18th birthday, it was really easy to book. My friend and I then read through reviews on trip advisor, and were then regretting booking the trip as so many were awful. "Horrible staff, terrible Food, rip off prices". One review said there was no choice in the buffet and it cost them €18 for a small slice of pizza. We checked in at the port and booked evening meals for 3 of us for both nights €108, very reasonable price. We were on the "princess seaways" We got straight through customs no problem. Boarding was easy and staff were there to direct us to our room. We had a problem opening the top bunk and I went and asked a member of staff for help. Someone was there in 2 minutes to solve the problem. We later had an issue with a terrible smell coming from the toilet. I asked at reeption if it was normal, she said no and within 5 minutes a cleaner came down. We didn't have any recurrence of the smell. All staff were pleasant and helpful.Yes the bar prices were a little high, but you would probably pay as much in a club newcastle. €8.80 for a sex on the beach. €5.50 for a Smirnoff ice. Entertainment was good. There was a singer on in the navigator bar. And music, then a group on in the Commodore lounge. We didn't play bingo. Food was lovely, there was a lot of choice, food from America, China, Italy. Plenty of choice for vegetarians as well. Yes it was the same for both nights but there was enough choice to vary your meal. Drinks not included In the price. Getting off was easy, yes there were queues but we got on the first coach into Amsterdam, arriving about 10.45. We found our way around easily (map was good but reccomend using google maps if unsure) and had over 4 hours to spend in Amsterdam. I recommend the Ice bar it was very good. Look for the discount cards on the ship, you get money off various attrections. I think they were on deck 6. We didn't feel rushed and had enough time to eat, shop and look in a museum. We made our way back to the pick up point for 3pm.( Last coach leaves at 4) Back through customs easily. We had our evening meal, then watched a film in the movie theatre. Getting off was a little slow, but easy enough. Would definitely do it again.
Reviewed by Hayley who travelled with DFDS Seaways on Princess Seaways
"Dick Turpin Wore a Mask"
The ship was OK, but unless you live in Newcastle and on a very short travel time scale I would advise using another crossing. Every thing on board in the shop restaurant bars are well over priced even have to pay for WiFi.
Reviewed by Allan who travelled with DFDS Seaways on Princess Seaways
"Just what we needed"
After many hours and hundreds of miles motoring from Switzerland this overnight journey was just what we needed. The buffet meal was excellent, the ship's staff competant and friendly and the cabin and beds were very comfortable and clean. Only one minor downpoint was the late evening boistereness from the young lads in the next cabin but it didn't go on for too long. Perhaps a patrol now and again would have helped everyone settle.
Reviewed by Roger who travelled with DFDS Seaways on Princess Seaways
"Fantastic value for money"
Even though I was born in South Shields I had never sailed out of the tyne. I am now in my 80th year and thought it was an experience that I would both enjoy and remember. When I went to book, I could not believe that the price was £69 for two nights on board and the chance to visit Amsterdam for a few hours. I was further surprised when I checked in at North Shields to learn that the return coach trip from the docks into Amsterdam was included in this £69. Fantastic. The crew on the ship could not have been better and all in all it was a very good "mini cruise" . However, I do have one complaint. The only beer available was in bottles or cans. The Draught beer available, even though being very good was lager. A very good two days. Thank you all.
Reviewed by Peter who travelled with DFDS Seaways on Princess Seaways
"Great experience"
Brilliant
Reviewed by John who travelled with DFDS Seaways on Princess Seaways
"Rip off at the bar"
We travelled on the boat to Amsterdam from Newcastle. I have one significant complaint. My partner and I had one drink prior to retiring for the very stormy crossing. My beer cost 4.99 I think. My partner asked the barmaid for A brandy and ginger ale. We saw the barmaid pour what appeared to be two measures. Jeanette did not ask for two measures. She was charged more than 20 Euros for her drink. I believe the barmaid cheated us and this has coloured my view of your service very substntially. Why? Because if someone wants a double measure of spirit they will ask for it. If you serve someone a double unknowingly and charge them double then that is im moral and inappropriate. Of course we did not know your measuring system. It was easily the most expensive single drink that we have ever purchased anywhere in the world. Scandalous and we would appreciate a refund and that you advise your bar staff NOT to do this kind of thing. speanbridge@googlemail.com
Reviewed by Christopher Dickinson who travelled with DFDS Seaways on Princess Seaways
"Good and bad"
The crossing itself was smooth enough, the staff were generally helpful but became quite defensive when I complained about the quality of the food £108 was a lot to pay for two people to have plates of chips and beans on toast, either because the food was dry or just didn't look or taste good.
Reviewed by Christopher who travelled with DFDS Seaways on Princess Seaways
"Mothers 80th"
Taking the ferry proved to be a wonderful experience. It made for a relaxing break when travelling from Scotland to Luxembourg for Mothers birthday.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Our trip "
Well everything was lovely except for our room had a rather loud squeaking sound which happened every time the ship moved, my partner and I got no sleep so for that point I wouldn’t recommend an over night ferry trip. Not happy at all
Reviewed by Scarlett who travelled with DFDS Seaways on Princess Seaways
"Trip to visit friends"
impressed by standard of service, though the exit from the car deck on arrival at Ijmuiden was a little slow
Reviewed by Robert who travelled with DFDS Seaways on Princess Seaways
"Absolutely marvellous"
We were a little sceptical re the crossing in Winter and the North Sea overnight. We need not have worried as all was marvellous. For us visiting Scotland from France for Xmas, missing out the traffic and possible weather problems in Southern UK. We would highly recommend and travel with DFDS again.
Reviewed by John who travelled with DFDS Seaways on Princess Seaways
"Remembering Trip "
I think it was a remembering trip of ferry, cleanliness was excellent, can not rate exact rating for quality of catering because didn't tried it but off coarse the rest was excellent and quite a remembering trip for me .
Reviewed by Raheel who travelled with DFDS Seaways on Princess Seaways
"Captured Publicum"
The prices on the ship can only be described as extortionate with a simple Pizza Margarita costing over €20, but then again where can you go on a ship to buy something cheaper. The cabins are noisy with Families crowding into two berth cabins, and keeping the other passengers awake most of the night. The ships WIFI is non existent and should you need to connect to the internet then your talking of a price of £7.20 per MB for the Maritime Zone It is not surprising to me that DFDS no longer do Newcastle to Esbjerg or Harwich to Hamburg when they subject their customers to such prices and conditions, but then again today's customers are happy to drive the extra couple of mile to enjoy the extra services which DFDS are selling at an extortionate price
Reviewed by William who travelled with DFDS Seaways on Princess Seaways
"Newcastle-Amsterdam Ferry Dec 17/Jan 18"
Not tried the ferry for several years but air fares were exorbitant this time. Cabins are good but beware that the temperature control does not always work so it can get hot and very stuffy and the long standing problem of acrid diesel fumes filling the cabin presumably depending on which way the wind blows still remains. I had the evening buffet meal which I had been really looking forward to based on my past experience. It was very good going out but the staff warned me that catering would be changed on the return trip. Breakfast buffet next morning is also very good and sets you up for the day - there is both English style hot breakfast and Dutch cheese, hams and rolls. However yet again an engine had to be stopped so we arrived an hour late - no problem for me as I was on holiday for the next fortnight but no good for day trip passengers. Coming back the evening buffet menu main courses were indeed changed and poor - starters were fine and there was other food to compensate - all I can say is that the price had been reduced. Breakfast was unchanged and good. But I had little sleep because the cabin was hot and the temp control did not work and diesel fumes got in again. I think next time I will fly again - its over in an hour.
Reviewed by John who travelled with DFDS Seaways on Princess Seaways
"Easy & excellent"
I have only good things to say – it was easy, convenient, fast and comfortable. Nice to have some spaces where you could sit without having to buy food or a drink. Very friendly staff.
Reviewed by Monica who travelled with DFDS Seaways on Princess Seaways
"crossing"
good crossing as usual apart from poor air conditioning both ways in cabin. The cabin was too warm with no means of cooling it. Us pensioners prefer colder bedrooms.
Reviewed by joe who travelled with DFDS Seaways on Princess Seaways
"Christmas crossin"
Ihave travelled frequently with DFDS and have never experienced a bad journey, the vessels are always well looked after, spotlessly clean and the crew pleasant, facilities on board are as much as you can expect for an overnight journey if a little expensive on the food side
Reviewed by Colin who travelled with DFDS Seaways on Princess Seaways
"Rather expensive restaurant "
Twin outside Cabin on Princess Seaways on deck 4 was very small. I thought the Explorers Steakhouse was pretty expensive,especially for a glass of wine. The food quality was good however. Excellent shop with good offers. Comfortable crossing,if a little noisy. Car loading and unloading was very efficient.
Reviewed by William who travelled with DFDS Seaways on Princess Seaways
"Great last minute trip"
We booked this trip on the day we travelled because we were stranded in Amsterdam due to weather causing many flights to be cancelled. We stayed in an inner two-berth (bunk bed) cabin. The cabin itself was functional and great for the one night we were aboard. We were really surprised by the high standard of the ship in general and the excellent choice of restaurants and bars. We elected to go for the buffet in the 7 Seas Restaurant and the quality and choice was excellent. Breakfast was equally good. I'd happily recommend this ship.
Reviewed by Martin who travelled with DFDS Seaways on Princess Seaways
"Could be better."
The Princess Seaways is an old vessel and it is smaller than the normal ferries which makes it vulnerable for the slighest movement. Small waves make you feel like you are having a storm at sea. The cabins are shabby and the water for the shower not warm. Despite having booked a trip for a person with disability were were given a cabin on deck 4 where you had to climb 2 sets of stairs before you could take the lift. At the information desk someone changed the cabins for us but this was depending on availability. So if a traveller did not turn up we could get another cabin otherwise we would not have been able to go for a meal and would have been stuck in the cabin for the entire journey. Ferry did not leave on time and was an hour late for disembarkation.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Nice jorney"
!
Reviewed by Pavel who travelled with DFDS Seaways on Princess Seaways
"Halloween sailing"
The ship is much improved following the refurbishment in March. All new furniture in the public areas. We had a Commodore Deluxe cabin for the first time which is in a different league to the standard one. Excellent. Food in the a la carte restaurant looked a little "tired", and is mega-expensive.
Reviewed by Keith who travelled with DFDS Seaways on Princess Seaways
"Ijumuiden-Newcastle crossing"
Difficult to monitor the air condoning in the inside cabin - too hot and dial would not work when repositioned to cool. Breakfast prices are costly. Previous trips - crossings were really good. This recent trip was 'rough' due to weather - not a lot can be done about this! No cabaret this time round.
Reviewed by David who travelled with DFDS Seaways on Princess Seaways
"Top Class"
Highly professional boarding and disembarking. Immaculate cabin. Range of eating and drinking places - all expensive but what you might expect. hopelessly expensive shop like the so called tax free airport shops. Good value price.
Reviewed by John who travelled with DFDS Seaways on Princess Seaways
"Great experience "
Had a great time while in the ferry. We had a allergy problem with our daughter and the paramedic was excellent and reassuring. Good and affordable food on board. Also a place for the wee ones to burn the energy. The cabin was just what we needed to rest.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Trip across europe"
Great service from checking in to joining the vessel. Good clean well equipped cabin. Ferry overall great good facilities. Managed to grab a beer in the top deck bar. Had dinner in the Italian restaurant extremely good service by the staff in there and again in the morning I had pre booked breakfast which means I saved some money and again food was great and staff really good and attentive. Only bad pointa from the voyage was the people in the next door cabin didn't know I could here everyrhing and it was a noisey group of girls drinking till 3 am. (Not DFDS's fault at all) No Wi-Fi in the cabin areas but the do have free WiFi in the public areas. Overall thankyou very much for the safe trip.
Reviewed by David who travelled with DFDS Seaways on Princess Seaways
"Bedden"
We vinden een stapelbed niet bij onze leeftijd passen, kost veel inspanning om in en uit bed te komen en we moeten in de nacht er ook uit voor het toilet.
Reviewed by Cornelis who travelled with DFDS Seaways on Princess Seaways
"On our way home"
We had an excellent experience on our trip from Newcastle to Amsterdam The check-in and boarding experience was quick and efficient. The ship itself was well equipped and the accommodation comfortable. There were ample restaurants, bars and entertainment. We ate in the steak house and the food was good although the one criticism would be on price. Restaurant prices were extremely high particularly in the pizzeria. 20 euros for a pizza is really quite extortionate in comparison to any European country. However apart from this the overall experience was very positive and we would recommend this as a comfortable way to travel from the north of the uk to holland.
Reviewed by Maria who travelled with DFDS Seaways on Princess Seaways
"a great first experience"
This was my first experience as an older woman travelling alone and I was excited, delighted and surprised by the reception, cleanliness and willingness of staff to upgrade my cabin. I thought that the booking process was a bit difficult as I'd booked with a different company to save money. That meant it was difficult to see how to book and pay for the shuttle buses but I dug around and found it was pretty straightforward and that you don't have to book online at all. It looked like the dining options were a bit overpriced for someone who doesn't eat that much and is vegan so I brought my own food. (There should be an opt-out on reviewing items as I couldn't comment really) The cabin was spacious and exceptionally clean and I would definitely do it again.
Reviewed by who travelled with DFDS Seaways on Princess Seaways
"Disapointed"
Over priced for food and drink.
Reviewed by Gerrit who travelled with DFDS Seaways on Princess Seaways
"Too many students"
We travel by Ferry at least twice a year and always have a good experience. This time however, there were too many students. Sitting blocking the corridors to get to your room. They have no manners and won't move for you, so you end up climbing over them. Even if there was a room they could all gather it would help with the conjestion.
Reviewed by Lucyna who travelled with DFDS Seaways on Princess Seaways
"Direct ferries did not book with operator"
When we arrived at DFDS in Newcastle they told us although we had a booking confirmation from Direct Ferries for that day this had not been passed on to DFDS and were told that we were lucky that they could accommodate us on the crossing that day. We were happy with DFDS but not with Direct Ferries
Reviewed by Stephen who travelled with DFDS Seaways on Princess Seaways
"Good and bad"
Going out, where do I start, got onboard sorted out where our cabin was then went to see about evening meal, we booked our table in the all you can eat buffet, the lady put on the paper 75,75€, for 3 adults, our table number and time, we sat down to have our meal, then the waiter come over and asked if we want coffee, yes plz, 3 coffees, at the end of our meal we asked for the bill, our bill was £122, it was 37€ each for the meal, then it was 34€ for 5 coffee’s, I went and spoke to the lady who we booked our meal with for the paper we got off her for our booking, she was rude and spoke to us like we was dirt on her shoe, so we told her we are going to compline, she said I’m not bothered, I can understand booking meals when booking tickets for discount, but for charging ppl an extra £12/13 for not booking early, is a rip Off, then to be charged extra for coffee, is a rip off, on the way back on the king seaway, 1000000000% better, staff fantastic, couldn’t fault them, they had a cafe onboard with cheap meals, all round fantastic, my star rating will be based on going outbound, not inbound on king seaways
Reviewed by Jackob who travelled with DFDS Seaways on Princess Seaways
"Night ferry to newcastle"
Good and clean. Friendly service.
Reviewed by Simon who travelled with DFDS Seaways on Princess Seaways
"nice trip"
Outward bound to Amsterdam (King Seaways) we enjoyed an excellent buffet meal, homeward bound (Princess Seaways) it was good but not as good. The staff outward bound we found particularly friendly. We found sound deadening in our cabin on deck 5 to be poor, luckily there were no parties next door.
Reviewed by Alan who travelled with DFDS Seaways on Princess Seaways
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