Operated by DFDS Seaways on the Amsterdam (Ijmuiden) Newcastle route
With room for over 1,500 passengers and 600 cars, the King Seaways comprises a wide range of quality onboard facilities including comfortable cabins, bars, restaurants, cinemas, shopping and much more.
Onboard you’ll find comfortable cabins to suit every taste. Whether you’re looking for a value for money cabin or something extra special, you’ll awake refreshed after a great night's sleep. All cabins feature comfortable beds, en suite showers, bedding, towels and wardrobe space.
Enjoy a delicious meal and delightful company onboard the King Seaways. With a number of restaurants to choose from there's something to suit every taste. The 7 Seas Buffet serves over 80 dishes each night while the Blue Riband restaurant offers delicious à la carte dining options in a relaxed and contemporary atmosphere. A trip to the Explorer's Steakhouse for a steak cooked just how you like it by the expert chefs.
Enjoy a coffee or freshly baked delicacy in the relaxed, modern surroundings of the Bake n’ Coffee Café and the Latitude Café. The relaxed atmosphere of the Cafés is perfect in which to enjoy your favourite hot drink or a light meal.
If you fancy a drink onboard then you’ll be pleased to know that there are numerous venues to choose from. If it’s a comfortable setting and pleasant atmosphere that you’re after then head to the Navigators Bar which serves an excellent selection of drinks and quality beers with live music in the evening.
The Compass Bar located close to the restaurants is a lounge bar that’s ideal place if you want to relax and enjoy yourself in comfortable surroundings. Pleasant background music is played, and the bar serves an excellent range of wine, beer, cocktails and spirits.
If you like music, sports, a few drinks and a friendly atmosphere, the Sports Bar is the place to be or for great views, the top-deck Neptune Sky Bar is a superb place to begin your journey with friends or family, as your ship sails out of port. Enjoy the maritime atmosphere with a beer or long drink in your hand.
Shopping at sea is one of the great pleasures of travelling onboard the King Seaways. The Sea Shop features a range of alcohol, chocolate, perfume, cosmetics, toys and fashion wear.
Watch the latest blockbusters in the onboard cinema, enjoy a flutter or two in the casino and try your luck at blackjack or on theroulette wheel. There’s also a Wildlife Watching Experience where you can learn about the wildlife of the North Sea as you sail across it. Led by the leading wildlife charity ORCA, the wildlife experience is fun for both kids and adults.
The ‘Kidz' Club is a safe and enjoyable play area for children. With a range of activities available, children will be entertained for hours when sailing on the King Seaways.
For older children there's a games room with video games, and a cinema too.
The King Seaways is wheel chair friendly with lifts to all decks (except deck 5). There's also a choice of specially adapted disabled cabins including 4 Outside (sea view) and 2 inside. Special arrangements cannot be made on the day you travel for requirements that are not requested beforehand so if you have have any special requests then please notify us before booking.
Please Note: Whilst we have taken great care in making our King Seaways guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.
74% of our customers recommended this ship
"15 Hours at Sea"
It was great 15 Hours, from Newcastle to Amsterdam, lot of fun and entertainment
Reviewed by Yaniv who travelled with DFDS Seaways on King Seaways
"Good and some potential"
Good voyage despite a bit of a rough sea on the way back. I would have liked only a soup in the evening, but that was not possible, only a full dinner. Also there was not the chance to only get an uncooked breakfast with different breads, only a cooked breakfast or only croissants and muffins. The full breakfast was quite a steep price. Still I liked the voyage and would do it again.
Reviewed by who travelled with DFDS Seaways on King Seaways
"NEVER use DFDS Ferries "
I travel often to and from both the UK and Ireland to the Continent. I just took a DFDS Ferry from Newcastle to Amsterdam. This Ferry company engages in Fraud and Misrepresentation. I am, by profession, a Barrister. So, I well know the legal concepts of Fraud and Misrepresentation. I specifically requested that I pay for a plate of chips "French Fries". I was charged Euro 32. For a late of French Fries. When I tried to explain this to a uniformed ship officer, he was arrogant and adversarial. He told me I winever receive a credit for this over charge. I will take DFDS Ferries to court. I strongly recommend that you choose any other Ferry company to travel to or from the UK and the Continent.
Reviewed by Joseph who travelled with DFDS Seaways on King Seaways
"Amsterdam Newcastle "
Comfortable bed. Either 3 course meal or buffet but nothing in between, not ideal for a family of 4. Not enough seating away from cafe/restaurants where you have to buy food/drinks. Cabin bathroom was tiny and not terribly clean.
Reviewed by who travelled with DFDS Seaways on King Seaways
"Enjoyable"
As always the trip was comfortable and the staff were all pleasant and helpful.
Reviewed by who travelled with DFDS Seaways on King Seaways
"Great service till departure...Very poor"
Staff were great till we had to disembark .. Ignored and laughed at by a Polish waiter Miamo
Reviewed by James who travelled with DFDS Seaways on King Seaways
"Our Experience "
Tired when we boarded we headed to our cabin. The carpet under one of the beds hadn’t been vacuumed, crisps still there from previous occupant. Noisy from next door, you can hear every word. My partner had several bites on right wrist, elbows and neck. Maybe from flea bites? Anyway we reported it and staff were very pleads. We don’t eat breakfast, so declined the complimentary breakfast offered. We will come back as we are heading back to Europe in the summer f so I hoping for a better room next time.
Reviewed by Bear Townsend & Melanie Collie who travelled with DFDS Seaways on King Seaways
"First timer "
Loved every minute of my trip to holland and back and will be booking again next year. First off the punctuality of the staff to border control right down to staff on the boat was First class. The only thing I would complain about was the cost of the food at dinner time. Not so much the 40+ pounds per person that it costs but to charge over 3+ 20 pound to eat is a bit ridiculous in my opinion. Had the breakfast tho and the variety is excellent. But sort the cost of the meals as for the 4 of us it would've cost over 150 pound.
Reviewed by Robert who travelled with DFDS Seaways on King Seaways
"Excellent from start to finish"
So much nicer and more environmentally friendly than flying! Lovely cabin, hot shower, comfortable bed and I was even upgraded to an outside cabin. The staff were super-friendly, the breakfast was excellent and travelling with my bike was stress-free. I'll be travelling with DFDS again!
Reviewed by Trevor who travelled with DFDS Seaways on King Seaways
"Convenient "
The whole process was very easy. I was surprised that my 12 year old daughter was considered an adult in the restaurant! Well sign posted at both ports, in and out.
Reviewed by David who travelled with DFDS Seaways on King Seaways
"DFDS and Direct Ferries"
Well I didnt travel on the ferry as Iwas invited to Wembley ti be presented with my England Cap Id waited 50 yrs for! I tried to change dates but they wanted over £300 and I couldnt cancel either so list over £400 because I wanted to attend this once in a lifetime event. They werent interested. I wont be booking my delayed trip through either if these companies
Reviewed by Susan who travelled with DFDS Seaways on King Seaways
"Fab facilities"
The facilities were fab and the staff were nice. Economy class on the return journey was a bit rough. We were warned noise may occur, but didn’t realise quite how much as we were out in a corridor with very rowdy school trip kids so probably wouldn’t travel economy again. Getting into ijmuiden port was brilliant and super quick, but getting off the ship in England was very very slow and we are unsure why as they weren’t doing searches. We got off the ship/through passport control 90 minutes after expected
Reviewed by Tobias who travelled with DFDS Seaways on King Seaways
"Weekend away "
Whole weekend was brilliant wasn't happy with direct ferries I only book 7-9 October when we got back to the ship Saturday afternoon we were told that we weren't due back till Monday possible my fault not checking dates had to pay to come back all our luggage was still our room were not going to let us back on to get it
Reviewed by David who travelled with DFDS Seaways on King Seaways
"Recommended Ferry Trip"
The attitude of the staff has impressed me. Even though the sea was rough due to the weather I felt save and in competent hands. Furthermore the quality of food I came to enjoy has been very recent and tasteful. The facilities have been clean and functionality and did provide a high level of functionality.
Reviewed by Tim who travelled with DFDS Seaways on King Seaways
"Good ship trip but the wrong cabin choose. "
Every thing was fine but my cabin in deck 5 was wrong choose, without ear plugs is sleeping there not possible cause of the noise of the ship machine in deep frequencies.
Reviewed by Rainer who travelled with DFDS Seaways on King Seaways
"Dobrá komunikace "
Vše proběhlo v pořádku a přehledně
Reviewed by Jiri who travelled with DFDS Seaways on King Seaways
"Mixed Bag"
All in all, much enjoyed my crossing to Newcastle with you. However (!), I was for quite awhile locked out of my cabin, which really should never have happened. It was eventually sorted out, and it gave me the chance to talk with one of your helpful staff, but it did rather detract from the overall experience. Still . . . look forward to my next trip by ferry, I love the adventure aspect, even when something goes wrong.
Reviewed by Reid who travelled with DFDS Seaways on King Seaways
"Very slow disembarkation "
Generally a very good trip. Facilities on board are fine. But arriving in UK is very slow to disembark and then a very slow queue for passport control.
Reviewed by Timothy who travelled with DFDS Seaways on King Seaways
"Getting to Ijmuiden"
You really need to improve your facilities and systems for transporting foot passengers to Ijmuiden from central Amsterdam. It is not acceptable to have people queuing by the side of the road for a coach, in what is in effect a building site, with no shelter from the elements. You need to lease a reception centre. In terms of the system, you had not properly calculated the number of foot passengers and hence the number of coast seats you would require. The driver of the one coach who turned up at the appropriate time seemed to be phoning frantically to organise more coaches to come because he could see he could not carry all the passengers queuing. In fact we had to wait, standing for over one hour until two more coaches arrived to transport us. In the meantime we had the worry that the ship would sail without us. There was no DFDS representative there to inform us what was happening; we only found out what was happening by phoning direct or direct messaging you on Twitter.
Reviewed by John who travelled with DFDS Seaways on King Seaways
"Rocky ride"
Great entertainment, lovely clean ship and helpful staff
Reviewed by Angela who travelled with DFDS Seaways on King Seaways
"Wery satisfied"
All was perfect. I travelled by King from Amsterdam and by Princess Back from Newcastle yesterday. Below: yes and 8
Reviewed by Jan who travelled with DFDS Seaways on King Seaways
"A disapointing experience"
The crossingsand almost everything to do with them were good. They were on time, the accommodation was comfortable the food was excellent however on the way home we made a small purchase in the shop. The first attempt to pay was successful as far as the card reader was concerned but not on the terminal of the assistant. Cutting a long story short we had four attempts to make the payment and subsequently discovered that we were charged twice. Trying to get redress in the shop was hard and took over an hour when we were offered a refund on our card. There was no apology what so ever. The refund arrived back on our card some 5 days afterwards. As I said very disapointing.
Reviewed by Forbes Hamilton who travelled with DFDS Seaways on King Seaways
"Room cleanliness "
Absolutely disgusting smell in room and nobody wanted to help ended up sleeping in car on board ferry
Reviewed by William who travelled with DFDS Seaways on King Seaways
"Very poor "
Had to climb across the car to get in and out, car at the other end of the ship to my cabin exited the car,had to go up 2 floors then walk full length of the ship then go down 4 floors just to get to the cabin. Ship full of drunks. Had to reverse all the cars just to get off, absolute shambles.
Reviewed by Sean who travelled with DFDS Seaways on King Seaways
"Ferry trip to Netherlands"
Cabins comfortable. Staff helpful. Book your evening meal time in advance as on day you will be left with really early or very late and nothing in between. Delayed on way back due IT issues. Water bottles distributed whilst we were delayed boarding.
Reviewed by Paula who travelled with DFDS Seaways on King Seaways
"relaxed tour by ferry"
It is great to travel by ferry to the UK. Easy to access and on board is everything you need.
Reviewed by Irmelin who travelled with DFDS Seaways on King Seaways
"Travel "
Very helpful
Reviewed by who travelled with DFDS Seaways on King Seaways
"Better management of pets is required"
Many people doing a trip like this on a boat, do it to be able to bring their pets. Therefore I expected the handling of pets to be much more organised as well as friendly (for the pets and the owners). The cabins accepting pets are too few, when you could use normal cabins and simply clean them better afterwards (you do charge 40EUR for extra cleaning after all!). As well the pet area for toilet and paws stretching is utterly disgusting. Either you organise it better, extend it or just clean it more often as the smell was unbearable. The food at the dinner buffet was not great and way too expensive for the quality. The breakfast was much better, food and price-wise. The cabin was good, clean and comfortable.
Reviewed by Rita who travelled with DFDS Seaways on King Seaways
"Over night on a ferry"
Our first experience on an over night ferry and we enjoyed it. It was fun in its own way, as it is different to the Tunnel of course. We found it actually quite restful, enjoyed the meals, experiencing both the Buffet and the A la carte - recommend the a la carte as a more pleasant meal experience. We had a window cabin, marked for the disabled, which we are not, but it was very comfortable and spacious, with a good warm shower. The queues to get off the ferry were not so pleasant- took ages to get off and on our way.....were
Reviewed by Derek who travelled with DFDS Seaways on King Seaways
"Another great journey"
They are not a cruise line,they are a ferry company and they are excellent.
Reviewed by Ian who travelled with DFDS Seaways on King Seaways
"Great Voyage."
First time I've travelled this way on an overnight ferry. Absolutely loved it, we were over for a football match. It helps when the weather was so nice I suppose, so we spent the first part of our journey on the the deck. Having a few beers in the sun. Later on we ended up in the night club lounge where there was live music and a DJ. Food was good also, we tried the buffet on our journey back. The cabins were clean and had comfortable beds, and the ship throughout was clean , with all staff and crew very friendly. We travelled on Wednesday evening and came back from Amsterdam Friday evening arriving back in Newcastle on the Saturday morning. We booked pretty late so prices were more expensive than would have been if booked well in advance. So plenty of good deals. Definitely using DFDS again and another short break back to the Netherlands.
Reviewed by Roddy Adam who travelled with DFDS Seaways on King Seaways
"Confused "
Trip itself was perfectly fine however staff members were "rude/ unpolite" without simple "hello, thanks, yourwelcome" I'm more concerned regards taking orders and working there in general. Some customers service training might help the issue resolve. Otherwise ship was clean, organised, punctual. Amazing bonus as live music! Excellent! Thanks for experience!
Reviewed by Elizabeth who travelled with DFDS Seaways on King Seaways
"accommodation standard"
Since 15 years I am traveling with my family of 4 on the King Seaways several times a year. This is the first time we were allocated our cabin right in the bottom of the ship on deck 2 ( cabin 272 and returning 262). Our car was parked on higher decks( 6 and returning on deck 4). Especially cabin 272 was showing signs of neglect. The plughole int he sink was very rusty and the shower was rusty too. There was a big rusty patch above the sink. We did not feel comfortable to have a shower or let alone a wash. We acknowledge maintaining a big ship like the King Seaways is not easy but considering that we paid over £1,000 for a return ticket I think we should have been offered another cabin, especially on our return trip on the 9th August where the ship was not fully booked. When I enquired about changing the cabin I was told by your customer service staff at the information desk that this is only possiblse if I upgrade for a fee of Euro 50. Taking Covid and fuel price increase into consideration I think the value for money we received was very poor. For £1000 I would expect at least an up to date, well maintained cabin that is not below the car deck.I would also expect to be offered a change of cabin free of charge especially when the ship was not fully booked, which was the case on our retrun trip to the UK. Not a good experience fo me and my family
Reviewed by Maria who travelled with DFDS Seaways on King Seaways
"Travelling with dog"
This was our first trip by ferry and we enjoyed it very much. however the facilities for dogs is very limited. there is an outdoor exercise area which is basic but clean and good enough. Pet friendly cabins which are ideal are few on each boat and booked out very quickly. the Dog Hotel is a small hot room where the dog crates are stcked on top of each other - quite awful. or the dogs can be left in the car for short trips but the car was much too hot on our sailing.
Reviewed by who travelled with DFDS Seaways on King Seaways
"Smooth crossing, but extremely annoying border control"
Check-in, boarding and the actual crossing were without any problems. It should be noted that there was no option to get something small for dinner on board - the choice was between a buffett dinner (25 EUR) and a two- or three-course menu (25/35 EUR). A very unpleasant experience was disembarkment and the following border control in Amsterdam, which took more than 75 minutes! Neither the DFDS staff on board, nor the ferryport staff nor the border control police were able to organize this in a smooth, fair and efficient way. There were just four border control lanes, and vehicles were distributed arbitrarily by staff, resulting in unequal and in part very long waiting times.
Reviewed by Alexander who travelled with DFDS Seaways on King Seaways
"Gastroenteritis"
The ferry experience itself was great but within 12 hours of disembarking the whole family were vomiting. We are at the explorers cafe. I would like to know whether other people reported this too.
Reviewed by Emma who travelled with DFDS Seaways on King Seaways
"Commodore deluxe"
Upgraded at check in, room was nice and big, free wifi and buffet breakfast. Extra space was great but the tv signal was very poor. The room was very dated but overall a bargain upgrading at check in. I wouldn't pay the full price for it.
Reviewed by Sharon who travelled with DFDS Seaways on King Seaways
"Great Sailing"
We were very impressed with the whole package, every one should be congratulated about the quality, that they are responsible for. Delightfully helpful staff.
Reviewed by Michael who travelled with DFDS Seaways on King Seaways
"travel & Meal options"
Travelled to Amsterdam from Newcastle booked everything online and paid in advance. Seamless check in and boarding booked inner cabin with bunk nt the best idea at 70, a le carte restaurant excellent return trip upgraded to Commodore class free Wifi, free minibar &double bed. Disaster stuck at Restaurant Wrong meal served fish instead of Guinea Fowl sent it back waited for correct serving which arrived with partially frozen potato crochets sent it back by this time i had finished my meal ,partner still waiting and going off notion of food .and had finished the wine. we could not refuse payment as we had paid in advance and as it was through DFDF own booking agent we could not get a refund either. After complaining to Manager.we were given vouchers to the value of the prebooked meal 70 Euros and not charged for wine so ended well but diappointing last meal of a wonderful holiday.
Reviewed by George who travelled with DFDS Seaways on King Seaways
"Amsterdam "
Thanks for the trip. I will highly recommend your company to my friends
Reviewed by Robert who travelled with DFDS Seaways on King Seaways
" Myboat trip"
The ship is really clean and all the staff aboard are helpful and do a brilliant job
Reviewed by Louise who travelled with DFDS Seaways on King Seaways
"Speaking clear English would be an advantage "
Horrendous staff and speaking clear English would have been an advantage. Booked a table to eat for 7.30pm arrived to be told the table has gone as they move the time forward leaving the port ! No one told us that so we could not get anything to eat as they refused to give us a table and then threatened to call security!
Reviewed by Alexander who travelled with DFDS Seaways on King Seaways
"all as it should be"
can't say much. I travel on this route for decades. Cabins are a bit small but I buy economy, no surprise. Disembarcation can be lengthy but it is a big ferry and Brexit doesn't help. Used to have food but not any more, too late for me. Pleasant crossing. Thankfully anouncements in the cabin are nowadays kept to the minimum.
Reviewed by Krzysztof who travelled with DFDS Seaways on King Seaways
"Ferry trip"
Everything on board was excellent staff, food, etc the only thing that would stop us using you again is the late arrival in port
Reviewed by John who travelled with DFDS Seaways on King Seaways
"Disembarkation"
Only fault was excessive time spent in car before disembarkation
Reviewed by Michael who travelled with DFDS Seaways on King Seaways
"Good trip"
Outward journey was absolutely fine, due to COVID restrictions, all the facilities onboard were closed but wifi was free which was great and breakfast was take away style and more than enough. Return journey, staff at Newcastle were insistent that I do a COVID test for GBP 75 (!), but nowhere in the email did it mention that; it only reminded me to wear a mask. I never received any SMS or text reminding me of boarding times, which I had received on the outward journey. As a Swiss citizen in transit, even if coming into Holland from the UK, the information I had, stated that a COVID test was not needed...If I had known about the test, I could have done one much cheaper at home before leaving and would not have taken a 4-hour journey! When I got to Amsterdam, the staff there only wanted to see my vaccination certificate and passport and said the test was not necessary! WOULD DFDS CARE TO REIMBURSE ME GBP 75??? Once onboard everything was fine, all the facilities are open again, but as a risk category passenger, I was happy to stay in my cabin and also requested the breakfast to take away, which I got, again it was plenty! Decent crossings in both directions, very comfortable beds and peaceful. Thanks!
Reviewed by Catherine who travelled with DFDS Seaways on King Seaways
"Unfortunate circumstances"
We used DFDS to visit family for Christmas, and though our outbound trip was lovely (only thing we didn't like was the coffee with the breakfast, everything else was great), on the way back there was an annoying rattling sound outside our cabin window (something got loose and was flapping in the wind loudly) so we slept very poorly. Because of lockdown we had to collect our breakfast to eat in our cabin, which couldn't be helped, but there was some miscommunication about our dietary requirements and some of the food had started going mouldy, which put us off quite a bit. Overall the trip was still great, and most of the staff were super helpful and friendly!
Reviewed by who travelled with DFDS Seaways on King Seaways
"Ferry was cancelled and there has been no communication from direct ferries"
I arrived at the port only to find The ferry was cancelled and I have had no communication from direct ferries about it! I had to arrange alternative route to get into Netherlands. This is not acceptable.
Reviewed by Palash who travelled with DFDS Seaways on King Seaways
"Vegan"
We enjoyed the trip very much and the staff were very kind. I feel DFDS could cater a little better for vegans. If possible please provide more plant based options in Starbucks and the restaurants. Oat milk coffees would be perfect and vegan bakes and pastries.
Reviewed by who travelled with DFDS Seaways on King Seaways
"Amsterdam"
Amazing
Reviewed by Julie who travelled with DFDS Seaways on King Seaways
"the trip that never was"
yes I was due to travell back to the UK from my trip to Germany on the 7th April, 10 days before this I had a text message to say all sailing from Amsterdam to Newcastle where cancelled till at least the 13th April, I tried to contact your office by mail as you had informed Direct ferries had closed all phone lines, as I was trying to contact your office on the morning of departure to get some kind of update as there was no news since your last text to me, only to have a message on your web site to Phone your office, guess what, phones shut down, so no comunication with your company and I am now left stranded in Germany with no way of getting back to the UK,Thats what I call Direct F**king Ferries service, in this time of world wide crises what more do we expect, in future if I can't book direct with DFDS then I will not be booking.
Reviewed by Alan who travelled with DFDS Seaways on King Seaways
"COVID-19"
Haven’t even sailed? Sent a request to have our ferry changed and no on has got back to us. Our trip didnt happen and has been paid for
Reviewed by Eliza who travelled with DFDS Seaways on King Seaways
"Smooth crossing "
Boarding and disembarking were very easy with helpful staff ar the port and on the ferry. Food very expensive in the restaurant with poor service and lots of excuses from senior staff that don't wash.
Reviewed by Ian who travelled with DFDS Seaways on King Seaways
"16th Feb"
Good crossing, despite Storm Dennis. Friendly helpful staff. Light on top bunk room 601 not working and shower was cold at 6.30 am.
Reviewed by Eileen who travelled with DFDS Seaways on King Seaways
"Average service and super expensive everything"
Everything was clean enough and the kids service was great for facepainting etc. Drinks are £5 a pint at the cheapest, food is about three times what you’d expect to pay normally and the buffet is a bit unreasonable at £30 each!
Reviewed by Nick who travelled with DFDS Seaways on King Seaways
"NO FREE WIFI. EXPENSIVE FOOD. "
I think its criminal that you charge for wifi even in public areas. Also you say that the price of your cinema tickets is a good deal but its actually cheaper to go to the cinema on land! I also think that you should have a more general store where you can buy cheaper snacks like sandwiches and crisps and maybe a magazine rather than the expensive sea shop - something like a WHSmiths for example.
Reviewed by Madeleine who travelled with DFDS Seaways on King Seaways
"Good trip"
Polite, helpful staff helped make it a good trip.
Reviewed by who travelled with DFDS Seaways on King Seaways
"Best route possible for me to Scotland...nearest to"
Received in Scotland message on mobile not to forget my leaving time which is 5pm from Newcastle Thankfully I was just on time as the ship sailed just after 4pm Therefor the 5pm must have been CET continental time. Am I mistaken? I miss the Zeebrugge ferry from Belgium to Rosyth Scotland; which was ideal and less driving by car time to Aberdeen...2hrs Dover to Aberdeen 13hrs driving with breaks; Hull is 9 hrs and Newcastle is 5/6 hrs The cabin for us was neat; slept well and good shower and the breakfast was delicious especially the mushrooms...I and friend had a feast and then played the piano, but was told to stop by the "maitre de" and quite right too....what a clanking So the big question is when will there be a ferry between Zeebrugge and Rosyth....I want to sail under the Forth Road and Railway Bridges while having breakfast
Reviewed by Nick who travelled with DFDS Seaways on King Seaways
"Great trip"
Excellent vessel with great staff. Very comfortable and good value for money all round.
Reviewed by Peter who travelled with DFDS Seaways on King Seaways
"Thugs @ sea"
Disgusting behaviour by ‘security staff on board. Police are now involved. Plenty of witnesses. As long as DFDS employs ‘thugs’ myself, my family and friends will be using P&O for a much safer trip!
Reviewed by Michael who travelled with DFDS Seaways on King Seaways
"Somewhat noisy experience"
Based on the lower deck we ended up near to the engine room. Even after being moved from an adjacent room to one a few metres away there was no escaping what sounded like industrial work (grinding etc.) being undertaken. With a couple of kids this meant we couldn't really stay in the room (from the point of setting off until about 8pm and then ass soon as the kids woke around 7-8am). Another thing I've noticed using this service over the last few years is that the staff are less and less jovial (or even polite) with the kids. I recall there used to be a lot of interaction and the kids had a great time with the 'pirates'; lately I've noticed there's not even any verbal interaction when the kids have their face painted - even to the point that the pirate came in all dressed up - walked in and promptly walked back out of the kids play area - made for a dismal appreatance in all!
Reviewed by Mark who travelled with DFDS Seaways on King Seaways
"VERY VERY POOR"
On our outward journey we asked to be moved to a quitter cabin which we had to pay 50 Euros for. We did not realise it was next to and external door which was used frequently by drunken smokers throughout the night resulting in very little sleep. When we complained in the morning we were told DFDS would not refund my upgrade fee BUT they would make our return journey more comfortable. When we arrived on the ship for our return journey we had been upgraded. However we were directly across from the elevators and the second cabin away from the stairway. Once we were in bed again constant noise from the constant stream of drunken traffic kept us awake. I again complained and was told they had no free cabins tome us to. Again they said they would not refund anything. On both occasions we left the ferry to take on a 3 hour drive in a tired and uncomfortable state. I would NOT RECOMMEND anyone travel with DFDS!!! Overpriced and very poor quality.
Reviewed by David who travelled with DFDS Seaways on King Seaways
"Horrendous trip"
My son was covered in bites from what I assume is either fleas or tics, having sensory difficulties this meant our trip was disastrous. He was awake all night screaming in pain. We asked guest services to change the room and they were no help. I would never use this service again.
Reviewed by Jordan who travelled with DFDS Seaways on King Seaways
"Good trip"
Good trip on a half-empty boat. Friendly crew, good buffet dinner.
Reviewed by John who travelled with DFDS Seaways on King Seaways
"OK trip but nasty noise from the bow"
Travelled north on Monday 9th Dec. Strong headwinds so boat was bucking into the swell. Every five minutes or so there was a big metallic bang up the sharp end. This reminded me of the Estonia Disaster which also started with a big bang. I have to assume that the ship's officers were happy that there was no risk however many passengers were alarmed. I overheard some expressing great relief at getting off 'that boat' while waiting for passport control. (I also use email arrancomrades@hotmail.com)
Reviewed by Michael Johnston who travelled with DFDS Seaways on King Seaways
"All good."
Excellent service in all aspects,nice and friendly staff .thank you for a great trip.
Reviewed by Richard who travelled with DFDS Seaways on King Seaways
"Lovely trip."
Really nice ship and staff lovely. was nice and relaxed enjoyed our trip.
Reviewed by John who travelled with DFDS Seaways on King Seaways
"DFDS from Newcastle"
1. Check in OK but could not take any card payment due some problem. Very confused, had to get cash from ATM. 2. No draft beer at all. Only bottles of warmish Heineken 🤢 3. Beware ships mobile system roaming charges. Some Norwegian system. Turn off roaming until you get to Holland 😱 4. Food excellent
Reviewed by Stephen who travelled with DFDS Seaways on King Seaways
"Sea trip"
Beautiful ship, very clean and lovely facilities. The double cabin had a comfy bed, an efficient shower and adequate space .
Reviewed by Christine who travelled with DFDS Seaways on King Seaways
"Amsterdam break"
This Amsterdam trip was one of the best I have ever done. Direct ferries are the best. Staff are brilliant food excellent Buses to ferries on time All in all great trip
Reviewed by Veronica who travelled with DFDS Seaways on King Seaways
"return trip"
staff pleasant, nice trip heading out to Amsterdam, buffet good selection of food although herbal teas would have been appreciated. Unfortunately the table we had for dinner was looking towards the door and the toilets. on return journey we were allowed to board ship as soon as we checked in which was great, unlike when we headed out from Newcastle . The weather was a bit rough so unfortunately my wife was unable to eat, one dry bread roll, but as we had prepaid our meals in advance there is no refund.! plus £6 for a large bottle of water ! The breakfast was not well organised, we came down at 6am to discover it was 7.30am on Sunday, lots of people starting to gather, then when the doors open for breakfast everyone trying to get a table and join queues for various foods, it wasn't enjoyable. plates and cutlery open for all hands touching concerned me due to hygiene, as not all people wash their hands, I saw someone put up a plate rub it, put it back and pick up another one. On disembarking, it was very unclear as to what was happening, we were all standing waiting and a few frosty members of crew not saying what was happening. then a French tour , rather a large number in a holding area, are moved to the front and we all have to move out of the way, having been standing for quite some time. Quite amazed at lack of security checking on baggage etc. The tannoy announcements were very difficult to hear.
Reviewed by who travelled with DFDS Seaways on King Seaways
"Better choice of food"
The only gripe I have regarding our trip to Amsterdam is the choice of food. You had to pay a minimum of €25 per head. The restaurants didn't seem very busy and I think if you catered for snacks and not Bistro food then you would possibly get more custom
Reviewed by Shaun who travelled with DFDS Seaways on King Seaways
"Mr kor"
Not bad
Reviewed by Krzysztof who travelled with DFDS Seaways on King Seaways
"DFDS have got it so right! "
Having been on a few other ferry companies(and cruises)through the years, DFDS, should be proud. The staff, food and even entertainment are excellent- For a mini-cruise, it is outstanding. It was nice not to be rushed out of your cabin! The staff are an absolute credit.... Thank you!
Reviewed by Heather who travelled with DFDS Seaways on King Seaways
"Cabins"
I was very pleased with our trip to Amsterdam using dfds. I was unsatisfied with our return cabin due to uncleanliness but we were quickly offered a new cabin which was much more satisfactory. Your staffs helpfulness were second to none.
Reviewed by Paula who travelled with DFDS Seaways on King Seaways
"Possitiv"
Nice ferry well mentained ,beds and cabin conforteble,no soap or shampoo not availeble in bathroom. Staff helpfull and Friendly. Ferry tidy. One thing i am not happy with is,if i send a mail to you ,you do not reply.
Reviewed by Jan Hendrik Kloosterhuis who travelled with DFDS Seaways on King Seaways
"Very good "
Very clean and efficient with helpful friendly staff. Excellent that DFDS support free environmental talks and marine wildlife activities. Food and drink too expensive and cabin too warm for me. Thank you
Reviewed by who travelled with DFDS Seaways on King Seaways
"Return trip from Newcastle to Ijmuiden"
excellent relaxing journey. refreshed by the morning, ready for our 5 hour drive to Nürburgring. great on board facilities, comfortable roomy cabins. immaculately turned out. excellent catering , cant fault the experience from start to finish
Reviewed by Keith who travelled with DFDS Seaways on King Seaways
"Excellent"
Excellent trip. Well organised
Reviewed by Keith who travelled with DFDS Seaways on King Seaways
"Overnight sailing with DFDS Seaways"
I have not traveled on DFDS Seaways before but after this trip I would not travel again with this company. Considering how long the journey is, 15 hours overnight, the cabins are very cramped to the extent the toilet door could not fully open without hitting the edge of the top bunk when open. there is no room to move around once the bunks are down and It was so noisy from the engines below that anything that could vibrate in the cabin, did! I had very little sleep. The catering was very poor, travelling with young children i was expecting a child friendly cafe as on other ferries but there were only two restaurants on board, both with a set charge of 30 euros a head for adults and about 17 euros for children and not really the sort of menu suitable for young children. Even a cup of tea was £3.20! I have travelled on many different ferry companies and I am afraid this was the worst, even on a crossing to the Isle of Man there are tea making facilities in the cabins.
Reviewed by Anita who travelled with DFDS Seaways on King Seaways
"Great trip - excellent service "
Friendly helpful staff, excellent facilities, good meals.
Reviewed by Duncan Macnab who travelled with DFDS Seaways on King Seaways
"More fun than the Hull to Rotterdam route"
Staff were polite and friendly; entertainment was fun; cabin was clean and comfortable, as was the ship generally. Fellow passengers a nice mix of UK/ European / families/ hen parties / groups /singles. We traveled out on the Hull to Rotterdam route, we much preferred our journey back to the UK despite it being a longer route because the ship was bigger and more fun. There was a bus waiting when we got off the ferry that took us straight to Newcastle train station.
Reviewed by who travelled with DFDS Seaways on King Seaways
"Good prices, poor communications"
We booked with Drect Ferries rather than through DFDS itself on this occasion, and the only problem was with contacting Direct Ferries themselves which was nothing short of abmismel. As for DFDS we will book through them next time we go to Holland from Newcastle and back.
Reviewed by Michael who travelled with DFDS Seaways on King Seaways
"pozitive"
pozitive
Reviewed by Slawomir who travelled with DFDS Seaways on King Seaways
"Safer embarkation. "
Our camper van was parked on deck 3. We had to climb up to deck 7 and find the staircase down to deck 5 cabin 573 which was almost at the end of a very long corridor. On the point of collapse both my hubby and I were totally exhausted and even feared for our survival. What I ask is when booking the journey is it within the realms of possibility to make The embarkation safer and even more comfortable for us passengers. I must add that we are pensioners who have been frequent passengers for approx 55years and don’t want to be stopped by the painful access experiences.
Reviewed by Carol who travelled with DFDS Seaways on King Seaways
"Problems booking with direct ferries."
As I booked a journey from Imudijn to Newcastle through Direct Ferries on line whilst camping in Europe. All was well until I came to the insurance page. I found I couldn't move passed it and tried for some time without success. I eventually decided to purchase the insurance even tho I didn't want it as I had already travel insurance covering everything I required whilst travelling. Surprisingly, or not, I was able to continue the purchase of the fare with DFDS. Of course the price shot up to over £300. I was not happy and attempted to contact direct ferries but the number was said to be null and void. I want to know why the purchase couldn't be completed until I had bought unneeded insurance..
Reviewed by who travelled with DFDS Seaways on King Seaways
"Not terribly impressed!!"
The actual ship and crossing on the whole l can’t really complain about and on our return we had to change cabin as ours was extremely noisy and they did so with no problem at all. The buffet was lovely both times however the extremely expensive drinks makes it an expensive trip!! 4 euro for a soft drink is just robbery!!! And it was similar in the bar in the evening, just too too expensive!!! My actual problem is with Direct Ferries!! I had to call to change my crossing for personal reasons and it was very difficult and stressful!!! It took more than 1 hour for them to answer and then l was put on hold for 20 minutes!! I then asked to change explaining my problem and they said no problem but wanted me to pay a further 600 €! Ridiculous as l had already paid more than 1000€ l understand l need to pay a charge but 600!!! I eventually agreed to go 1 week later for a charge od 200€ but my children lost a weeks holiday with their grand parents!! So indeed l will probably not use Direct Ferries next time as they were neither understanding nor kind!!!
Reviewed by Angela who travelled with DFDS Seaways on King Seaways
"Brill "
Excellent time on the boat. Thought breakfast was a bit poor but the evening buffet was really nice, lots of entertainment and cabins are clean
Reviewed by Gaynor who travelled with DFDS Seaways on King Seaways
"Great value for price"
The trip from Newcastle to Amsterdam was a bit under 300 pounds with a car and included a night in the cabin - a completely reasonable price. The crew was friendly and answered any questions promptly. We were honestly a bit let down by the quality of the buffet - for about €25 we expected great food, but got pretty average instead. However, the atmosphere in the bar was relaxing, the ship was clean, and everything went according to plan - you even had a few movies to pick between at the cinema. All in all, I can recommend DFDS.
Reviewed by Klaus who travelled with DFDS Seaways on King Seaways
"I'll drive to Dover next time"
Decided on taking this ferry in preference to driving all the way south to Dover, as part of a continent driving holiday. The ferry including cabin, is overly expensive, so represented poor value for money. Cabin was stuffy and towels were past their effective use-by date.
Reviewed by Harry who travelled with DFDS Seaways on King Seaways
"Pint Pinchers transfer disaster "
Don't leave your pint in the coloubus bar go for a cigarette and assume your pint will still be there went for a cigarette returned 5 minutes later and the bar staff had took my pint so when I went to ask her about it I seen it with the other glasses on the bar but had other people's glasses stacked on top so obviously didn't want that and she said well there is nothing we can do and I shouldn't of left it and I explained I was gone 5 mins max went for a cigarette she still wasant Interested so I asked to speak to a manager and she simply replied with she's not here so you can't haha Philippine femail very rude and uncooperative apart from this the ship it's self was run like clock work very clean and tidy well prepared and room was spot on entertainment was good also there is a room at the front if the ship were you can look and the view and learn a bit about Wales the lass who works in there from Yorkshire was a very pleasant lady friendly and took the time to learn us about Wales the north sea etc she is a credit to dfds sea ways only other bad experience on the trip was while on the way into amsterdam got more than half way into the journey and in bad traffic so took a while the driver informed us that he had to turn back go all the way back to the docks because 2 passengers were left behind this took at least a hour of our time in Amsterdam and when if you only on a day trip this is a significant amount of time
Reviewed by Kyle who travelled with DFDS Seaways on King Seaways
"Overprieced meals"
The crew was very friendley and helpfull.What we did not Like was the overpriecd food.Onley expensiv or expensiv.Not a good choice
Reviewed by John Whiley who travelled with DFDS Seaways on King Seaways
"Comfortable travel"
The standard cabin was really comfortable and there was a lot of interesting things to do on board. The only not so good thing I have to say is the fact that there is a charge for WiFi and its not cheap. Recommend having stuff downloaded on your device before you travel. Also there is no signal on board and the charge for calls is around £1.5 per minute (I am with tesco mobile). Overall a very nice and comfortable experience, good value for money and very friendly and helpful staff.
Reviewed by Aikaterini who travelled with DFDS Seaways on King Seaways
"Motor cycle trip"
Great service
Reviewed by Graeme who travelled with DFDS Seaways on King Seaways
"Et bildæk med meget lidt plads til bilen."
En god tur med gode vejrforhold, god mad og god service over hele linien, men der var for lidt plads til bilen på bildækket, så det var meget besværlig at parkere på bildækket og komme derfra trods god hjælp af personalet.
Reviewed by Leif who travelled with DFDS Seaways on King Seaways
"Newcastle to Amsterdam "
First time I've used this crossing and was over the moon with it. The cabin was much bigger than i expected, the food was excellent and the staff waiting of were superb. Everything was great no complaints at all
Reviewed by Robert who travelled with DFDS Seaways on King Seaways
"MINI CRUISE TO AMSTERDAM"
Our mini cruise was fantastic from the moment we stepped aboard we were welcomed by very helpful and friendly crew our cabin with a window was clean and comfortable and we were happy to keep the same upgraded cabin for the return trip The buffet was delicious the chili and curry were the best ive tasted in a long while and as for the spring rolls perfect we sailed on time but whos in a rush when the beer is cold and the sun is out on the sky bar we will be booking again soon and yes from the crew the food/drinks cabin and entertainment 10 out of 10 from us.
Reviewed by Martin who travelled with DFDS Seaways on King Seaways
"Scotland Visit"
Boarding was very professionally handled and went very smoothly. I decided to book a buffet dinner on board and was very happy with the quality of the food and the service provided. My cabin was as expected and I had a good nights sleep. Breakfast was excellent and the service was excellent.
Reviewed by David who travelled with DFDS Seaways on King Seaways
"Nice crossong"
Great experience.
Reviewed by who travelled with DFDS Seaways on King Seaways
"A nice journy"
We felt very well on board, had good night sleep, a nice atmosphare and much support.
Reviewed by Ute Angelika who travelled with DFDS Seaways on King Seaways
"Nice food, but sound sensitive cabins"
Everything was very nice, especially the food was very good. We have one thing that was not so good. We slept in a cabin where we very easily could hear noise from neighbour cabins - both talk, and sadly also snorring throughout the whole night. People in other cabins banged the walls to make it stop. If we are going on another trip, we would like to be sure of getting a whole nights sleep Next time.
Reviewed by Jan who travelled with DFDS Seaways on King Seaways
"Dutch Bulb Field Trip"
Every thing in Holland was perfect, but I had a problem checking in on ferry . The room I thought I had booked was an outside cabin the for my wife and myself. The documentation you sent didn't match with DFDS. The staff on the ship were very nice about everything , but ended up with a inside cabin. Anyway I am home now, but will think very hard about future travel by ferry.
Reviewed by William George Runciman who travelled with DFDS Seaways on King Seaways
"decent but with reservations "
clean and functional cabins food was good and prices reasonable but getting a table in the bufett was a 2 hr wait and then you had to que for another 15 mins service was ok but many of the staff did not speak english the impression was we want to grab every penny from you!! making a profit is ok but this was blatent the cost of internet access was prohibitive as were the films to a captive audiance!! seems my book was a lot cheaper
Reviewed by Stewart who travelled with DFDS Seaways on King Seaways
"A trip home"
Booked this ferry as I needed to drive up to Scotland from Belgium, it was a very basic ferry having done the Harwich to Hook of Holland and the Dover to Dunkirk crossing I expected more. Nothing in the room apart from a bed, evening meal was ok but breakfast was at best chaotic, stood waiting for over 15 minutes in the queue for food and just gave up.
Reviewed by David who travelled with DFDS Seaways on King Seaways
"Needs more staff"
The crossing in general wasn't too bad. The fact that the cafe no longer serves hot food meaning you need to either eat in the buffet restaurant or the "a la cart" which is in name only as you must order a minimum of two courses, this was very disappointing. The worst part though was probably the fact that only 4 lines were open for passport control and that is why I am currently sat in the queue writing this review an hour after the ship arrived still in no sight of even being in a queue never mind getting to the front of it.
Reviewed by David who travelled with DFDS Seaways on King Seaways
"Europe for Christmas "
My partner and I had a very pleasant trip on DFDS King Seaways. My partner is disabled and staff couldn't do enough for us . Food was exelent and plentiful. Cabin very clean and warm. I thank you for contributing in a positive way to our trip. Regards William Prowse
Reviewed by William who travelled with DFDS Seaways on King Seaways
"Excellent voyage..thank you"
Lovely and friendly staff, nice clean room and amazing food from the buffet. Cannot fault anything at all on my trip.. was perfect. thank you
Reviewed by Katrina who travelled with DFDS Seaways on King Seaways
"Kurt hartmann"
Hallo we booked the Ferry from Newcastle to Amsterdam, but we both came l I’ll, we had to pay 46 pound for re booking again .last Friday we travel to Newcastle to take the Ferry to Amsterdam when we arrived we had to pay a other 48 pound because some one booked the Ferry from Amsterdam- Newcastle so we are not very happy that this trip cost over 200.00 pounds. Yours sincerely jean kurthartmann.
Reviewed by Jean who travelled with DFDS Seaways on King Seaways
"Good for the price "
The joiner who was doing hallway maintenance really woke me up 8:00 apppart from that was nice trip
Reviewed by Vadims who travelled with DFDS Seaways on King Seaways
"Third Rate Travel - Cattle would be treated better."
Let me outline the booking and consequences: I booked a 4 berth cabin each way (plus a space for a five month old baby). I inadvertently ticked the "wheelchair user " box mistaking this for a general disability ( I have arthritis of the spine). The outward cabin approx. ten feet square with bunk beds either side, had a toilet within the shower and absolutely nowhere to put a pram (or a wheelchair, had I had one !): it was situated on Deck 5 with no lift access (think wheelchair !) On arrival, as we had to load the pram and accompanying "on board" baggage and the lifts (TWO IN TOTAL) were constantly in use, we were last to leave the car deck and harassed by staff constantly trying to hurry us up. To facilitate more room my daughter booked (and paid 50 euros) for a second room two floors above (but with lift access) - this room was presumably available to us all along ? The return journey was slightly worse ! We were allocated a cabin on Deck 2, three decks below the cars and below the actual water level (I repeat, wheelchair user, baby ??) The room stank of urine and my wife complained - we were sent a cleaner who replaced the smell of urine with one of disinfectant and bleach ! My daughter was not prepared to subject her infant daughter to this smell and asked to be relocated, which she was at at a further cost of 55 euros - again remarkably on Deck 7 (the floor of complainants ?) ! Prices were stated to be in euros on all notices, but if you paid in sterling the exchange rate was deemed to be 1:1 ! Breakfast was £15 and an evening meal £35. Tea and coffee were approximately £4 per cup and Croissants in excess of £2. Not a cheap crossing. Entertainment was OK, but no more and there was very little to do on board. Cabins were too small to relax in and the eating of food purchased ashore, prohibited in all areas bar cabins !
Reviewed by Brian who travelled with DFDS Seaways on King Seaways
"Very effcient and rooms were very clean"
Thankyou the allocation of rooms and men rhat work to load our cars were very effcient. I do wish there weren't such a wait for the lifts for my husband's arthritic legs but I'm happy there were lifts. I was so seasick though and would suggest to other seasick people to ask for a suite in the centre of the ship but the sheets doona and pillow were very clean, as was the ensuite. Sorry we didn't leave it very clean. The shower was amazing Thanks everyone x We did not eat on-board but Starbucks was great
Reviewed by Susan who travelled with DFDS Seaways on King Seaways
"A very good experience spoiled."
Catering was superb. Staff experienced and helpful. Cabin adequate. Being a 15hr ferry crossing overnight, all started very well until out to sea and then the whole of the ship literally rattled all the way across, making sleeping impossible. Expected the engine noise, but the curtain rails, doors, windows, walkway, ceilings all rattling, on our deck and other decks when a walk was taken due to the noises, made the whole crossing a poor experience.
Reviewed by Andi who travelled with DFDS Seaways on King Seaways
"First timers"
It was a very pleasant experience. Comfortable cabin and enjoyable meal. Good way to travel.
Reviewed by Ian who travelled with DFDS Seaways on King Seaways
"Very helpful staff"
We needed 2 bunks on lower level & this was arranged without fuss
Reviewed by David who travelled with DFDS Seaways on King Seaways
"DFDS not my favourite ferry"
We have done a fair amount of ferry journeys this summer with various operators but all left our trip to Amsterdam and back well in the shade for a raft of reasons. I think the little things make a big difference overall and DFDS need to take a little look at themselves. Just for starters I think the lack of adequate signage on each stairwell would make a good start. Why the secrecy of what is on offer on each floor! I’m also not a fan of showering leaning ‘over’ the toilet. But my biggest gripe is waking up to find my 10 year old son covered in bites. Princess Seaways level 2 2017 is one to avoid. The most scary though is when we reported it this morning with the Business Leader. She was lovely but totally ‘unsurprised’ of our plight last night. All in all I personally will choose a different operator when I have the choice.
Reviewed by who travelled with DFDS Seaways on King Seaways
"Good quality ferry"
Comfortable cabins. Very good quality buffet food and good value. Bar prices, however, exceedingly high.
Reviewed by RML who travelled with DFDS Seaways on King Seaways
"sea view cabin "
Really poor air condition; fainting flow of air near the ceiling was all I was getting, certainly did not reach the level of the bed and my airways. Sleepless night and bad headache in the morning was to follow. Not a rest I was hoping for before driving 1400km on the next day. They have improved on ensuring drivers find their cars in the morning. Have been given a small note on the door and deck number. Disembarkation again took very, very long time.
Reviewed by Beata who travelled with DFDS Seaways on King Seaways
"Great experience"
Just had 6 weeks in France using this ferry both ways, cannot fault the service we had and would certainly recommend this ferry to others. The only downside we had was the buffet meal. Being older we do not want a multi course meal , just a single plate of food so to pay £50 plus for the two of us is not an option. Just wish there was a simple cafe where we can buy a simple meal at a sensible cost. Other than that , great and we will use this ferry again soon.
Reviewed by Robert who travelled with DFDS Seaways on King Seaways
"DONT use it unless there is no other choice bring your own food and drink"
Pricy
Reviewed by who travelled with DFDS Seaways on King Seaways
"Bar staff "
Really rude staff behind bar If they do not like the job move on
Reviewed by Graham who travelled with DFDS Seaways on King Seaways
"Poor service "
Breakfast was tasteless waiting 49 minutes in car get off the ship
Reviewed by John who travelled with DFDS Seaways on King Seaways
"Things that are useful to know"
Had a really noisy room on the way out. It was on a lower deck (deck 5) near the back. On the way back-room was much quieter (deck 7 and more towards the centre of the boat). Take food and water as it’s very expensive to buy. A coffee is nearly 5 Euros!
Reviewed by Anna who travelled with DFDS Seaways on King Seaways
"dated and confusing"
This ship is in desperate need of refit particularly the cabins and getting from the car deck to cabin is a nightmare especially if you are carrying luggage.Also very confusing moving around the ship you find yourself having to go up to go down and lifts that only take you one deck then you change to another !!! Prepaid dinner decent, prepaid breakfast very poor and overcrowded .
Reviewed by Michael who travelled with DFDS Seaways on King Seaways
"Good wildlife, pricy food"
I found the meal prices rather high. In the afternoon, the cafe had nothing savory, no sandwiches, etc, only huge sweet cakes, not good for people who have skipped lunch. The so-called A la Carte restaurant had just one fixed price, apparently for 2 courses, not my idea of A la carte! There was no TV and I didn't find a quiet room. But I liked the Wildlife presentation very much. Finding the ferry port in North Shields was not easy either - I think the main road had just one sign, partly obscured by trees, in the middle of road works. Having failed to take that exit, I went on to North Shields and had to stop and ask pedestrians, as I found no signs for the port in the town.
Reviewed by who travelled with DFDS Seaways on King Seaways
"Newcastle to Amsterdam"
Beautiful crossing in comfortable spotless boat. Book early to get a cabin with a window as it makes all the difference. Only downside is cost of eating and drinking, which felt like we were being taken advantage of as you were not allowed to take on your own snacks.
Reviewed by Jacqueline who travelled with DFDS Seaways on King Seaways
"coming home from europe"
The last leg of our motorbike trip through europe
Reviewed by Ian who travelled with DFDS Seaways on King Seaways
"Birthday trip"
The online booking was easy. The cabin was clean. Restaurants rather expensive. Staff helpful. Crossing was smooth and enjoyable.
Reviewed by Nancy who travelled with DFDS Seaways on King Seaways
"Newcastle to IJmuiden "
Brilliant service. Prompt. Pleasant staff. Comfortable cabin. Definitely to be recommended!
Reviewed by Charles who travelled with DFDS Seaways on King Seaways
"Extreme difficulty to get in touch with DIrect Ferries"
I had to amend my booking and it took about 20 phone calls to get in touch with Direct Ferries. I was in the phone loop for 40 min before I got connected. As soon as I got connected, Directed Ferries staff solved my issue quickly and efficiently.
Reviewed by who travelled with DFDS Seaways on King Seaways
"Battered and Tired"
The cabins are dirty, battered and smell bad. I am glad we took our own pillows onboard. The duvets, while having clean covers in then, are in need of laundering. Table surfaces damaged, sticky and unhygienic. The first thing we bought in shop was hand sanitising gel because we were afraid of germs. Not a pleasant experience. We understand the nature of the turn around time to get ready for next guests sailing, but when things are old and tired, this is what you are presenting to customers and there’s no cosmetic cover up, the ship is ready for renewal. The rest of the facilities are adequate, airy and modern. Staff kind and helpful, particularly in restaurant, where the food is as delicious as ever. The shop on King Seaways is not as well stocked as the Princess.
Reviewed by Susannah who travelled with DFDS Seaways on King Seaways
"Newcastle - Amsterdam - Newcastle "
The check-in process was welcoming and smooth, once in Lane to board the ship, the Marshaller was blasé with an attitude when asked why other vehicles were being loaded before our turn. On board the ship was not as clean as I would expect, with a lot of staff stood around not doing a great deal. I had pre booked the buffet meals for the family to enjoy, with great disappointment from all. At first I thought it was just me but the whole family commented on the poor quality of food and the fact it didn’t taste as it should. There were plenty of choices just either tasteless or quality of preparation was poor. I only give this one star because it won’t allow me to give none! My daughter wanted a hot chocolate drink that evening at a cost of £4 was absolute rip off to customers and the prices for consumables continued throughout the ship. The shop had reasonable priced clothing but not a great deal of choice. Duty free goods are priced well but, still have a decent profit margin on them for the company who sell. The cabins are basic with a small en suit, although good enough for a nigh or two. Our cabin was on deck 5, which seemed extremely noisy due to the engine throughout the whole journey. It was nice to have a window in the cabin on the outward journey as on our return we didn’t on deck 2. Deck 2 would have been quiet was it not for the baby next door that woke us at 04.30 and kept us awake until we docked. The cinema on board was basic but adequate for the film. You need to sit at the front as it is all level floor seating. All in all for the money paid for our journey, I would not recommended this service, as I feel it is over priced both for the journey and on board. In comparison to other services I have used DFDS services comes way behind on all aspects of value and service.
Reviewed by Scott Simpson who travelled with DFDS Seaways on King Seaways
"Food quality "
Standard of food and quality is awful. Buffet full of junk food. No fresh vegetables, plain fish or meat. All dreadful stodge, salty and inedible Very disappointing
Reviewed by Amanda who travelled with DFDS Seaways on King Seaways
"North Shields "
Getting on the ship in North Shields takes hours! Getting off the ship in North Shields, then again stuck forever to get out of the dock! Not in Amsterdam, they are quick and efficient. English service is shocking compared to Amsterdam, NEVER AGAIN
Reviewed by who travelled with DFDS Seaways on King Seaways
"A fun experience"
We travelled on DFDS Princess Seaways for the first time, in order to cut out the long drive from Scotland to Dover ferries at the start of our European holiday. The trip was great. We were welcomed to the restaurant by a lovely waiter named Ernie and well served. The cabin was good but with just one nasty problem: we were provided with one of the towels which had escaped washing and was unbelievably disgusting (yuck). Timing was great, the sea was calm and we really enjoyed the trip.
Reviewed by Cynthia who travelled with DFDS Seaways on King Seaways
"Disappointed! "
When we booked our trip, we informed you that I am disabled inasmuch as I have difficultly walking and my sight is not so good. I booked what I thought was a standard twin, what we got was bunk beds! I'm nearly 80 and my husband is in his seventies! Sleep was not forthcoming on the outward or return trip. I heaven tried to upgrade on the turn but the ship was fully booked. DFDS Had not been made aware of our needs so I can hardly blame them. I'm extremely disappointed with the service and will think very carefully before booking with you again. Next time I'll book direct with DFDS.
Reviewed by Dorothy Parker who travelled with DFDS Seaways on King Seaways
"Easiest way 2 continent!"
Boarding @ Newcastle was a bit of a wait whereas at ijmuiden on return trip we got onboard straight away! (2pm instead of 4pm)! Cabins are ok although VERY cramped! £4 for 1 tin of fanta @ Skybar is an absolute joke!!! Didn’t eat onboard as would have cost €90 for 3 of us!!!👎🏼👎🏼👎🏼 I think £600 is way ‘overboard’ for the trip but i couldn’t be bothered driving from scotland to dover so ferry was easiest option! Will probably use again but try to book further in advance so i dont need to remortgage my house to travel with DFDS!😁
Reviewed by Chic who travelled with DFDS Seaways on King Seaways
"Annual trip"
Sailing to amydam is such a chilled out experience. A great way to start the holiday and such an easy way to end it defo beats the airport chaos
Reviewed by Kenneth who travelled with DFDS Seaways on King Seaways
"amsterdam"
very expensive unless pre book, nowhere for a coffee/tea and a sandwich. Was told no breakfast tea just Earl Grey or Green tea! But cabins are comfortable.
Reviewed by who travelled with DFDS Seaways on King Seaways
"Very expensive, but efficient"
I dont think the price we paid was anywhere near good enough value. An efficient service however, spoiled only by the constant noise coming from the ceiling in our cabin (889) on our return.
Reviewed by who travelled with DFDS Seaways on King Seaways
"What a pity!"
We booked a return trip from Newcastle to Ijmuiden as we were driving an old 1950s classic car on 2 week holiday to Germany. Unfortunately, it broke down after 8 days. I contacted DFDS straightaway to cancel the return trip but was told you can't, you've already used your ticket. They refused any discussion. It seems a little unfair for the company to ignore customers who have a valid reason for cancelling the return part of the journey and asking for a partial refund. In future we'll book single journeys. Other travellers might consider the same option.
Reviewed by Classic traveller who travelled with DFDS Seaways on King Seaways
"Trip to nugello moto GPs"
Used this crossing for my 2018 trip down to italy first clss service will use them again
Reviewed by Graeme who travelled with DFDS Seaways on King Seaways
"A tale of two halves"
Our overnight ferry trip out started fine - the ship left on time and we were loaded on board very quickly. Difficulties started around 30-45 minutes into the sailing. The ship stopped at sea for many minutes, then took off again slowly. The captain announced that there was difficulty with the engines and we would be delayed by approximately 3 hours. IE arriving at lunchtime rather than 9 am ish. However, when we woke up the next morning it was to the news that the ship was travelling much more slowly than before and it would be after 6 pm when we arrived. As we had a 5 hour plus journey to make on arrival, we were not impressed. We arrived at our next destination at 1 am after travelling for several hours in the dark. Not the best start to our holiday. In addition, the ship seemed "tired" and the food wasn't that great. The trip back was much better - we arrived at our destination on time for a start. The ship seemed newer and brighter (maybe had a makeover), the food better and we had a selection of wines with our meal.
Reviewed by Robert who travelled with DFDS Seaways on King Seaways
"First experience "
Booked a five berth family room with window with excellent value just beds felt claustrophobic. Facilities were good onboard despite the vast expense £30 for a cheap bottle of wine and almost £5 for a bottle of alcohol. Spent £250 for four ppl evening meal and breakfast for the two day trip. Also didn’t realise transfers weren’t included so spent half the time in Amsterdam trying to get from the harbour only to trek back in time to catch the ship home- this should be more explicit when booking (they certainly try hard enough to get you to book their meals-only fair they should let this little gem be known even if they aren’t pocketing the cash). Overall a good trip just wish we had allowed longer in the city to make the most of the experience.
Reviewed by Deborah who travelled with DFDS Seaways on King Seaways
"Trip review"
It's a long journey from Ijmuiden to Newcastle - which makes it even more important than usual that the staff are friendly and competent. Our experience was just that - we were very impressed with the politeness, friendliness and general competence of the crew. The a la carte dinner was of a very good standard and value, even if the menu is small. Our only negative point is the cost of the trip, it is quite high.
Reviewed by Alan who travelled with DFDS Seaways on King Seaways
"Good trip"
Very comfortable. The King Seaway is very well fitted out! No complaints other than the horrendous price of drinks on board. TIP.... Buy your meals when you check in, not on board. You will save a lot of money.
Reviewed by Chris Spratt who travelled with DFDS Seaways on King Seaways
"Good crossing"
Smooth sailing thank goodness, a meal in the restaurant although pricy was acceptable.
Reviewed by John%20rw who travelled with DFDS Seaways on King Seaways
"Mixed experience"
Ticketing, check in etc was very good. No hassles there. The outward trip - Monday evening from Newcastle - was the better of the two. Quieter overall. The return trip - Friday night from Amsterdam/Ijmuiden - not so good. A lot busier and noisier. Breakfast in particular was unpleasant. The food itself was OK, but the restaurant was just too busy. The notice outside says if you arrive during peak times "you might not get a window seat" - that's a bit of a joke, because you might struggle to get a seat at all! I felt the restaurant was under-staffed for this, and could actually have done with some more people on 'crowd control' - it was all a bit chaotic. The sailing locations suited me, but next time I'll be more careful which dates and sailings I use. Finally, the prices on board. Yes, you're on a ferry; yes, you're a captive market; but the mark-up on food and drink is unpalatable. A tin of Fosters for 5 euros?
Reviewed by Donald who travelled with DFDS Seaways on King Seaways
"Newcastle to Amsterdam "
Slow loading Well worth prebooking any meals Try Al a Carte, buffet is ok but could be better Dfds look for extra sales at every turn, beware. They seem to think the ferry is a cruise boat as well as a ferry. Only ferry I’be been on where a motorcyclist has to strap down his own bike! Comfortable cabin
Reviewed by John who travelled with DFDS Seaways on King Seaways
"1st time- will definitely not be the last. "
This trip was brilliant. Loved it. The staff are friendly, the good is fantastic, the facilities are great & overall it was the best journey I've ever had. So much better than travelling by air or rail. Will definitely be doing this again.
Reviewed by Kellie who travelled with DFDS Seaways on King Seaways
"Fun but hungry "
Can’t buy any decent food and expensive drinks . Mint night on board
Reviewed by Connor who travelled with DFDS Seaways on King Seaways
"Just what we needed"
After many hours and hundreds of miles motoring from Switzerland this overnight journey was just what we needed. The buffet meal was excellent, the ship's staff competant and friendly and the cabin and beds were very comfortable and clean. Only one minor downpoint was the late evening boistereness from the young lads in the next cabin but it didn't go on for too long. Perhaps a patrol now and again would have helped everyone settle.
Reviewed by Roger who travelled with DFDS Seaways on King Seaways
"Rough Crossing"
Sadly due to the weather conditions the trip was very uncomfortable due to rough seas. Many people suffering from motion sickness. Not a lot the crew can do I'm afraid. The crew were courteous helpful and compassionate where needed. The Ferry was 4.5 hours late docking in Ijmuiden, again due to the sea conditions not a lot could be done. The thing is we got there in one piece, except for maybe a few wobbly legs and a few upset stomachs. So a big well done to DFDS.
Reviewed by Thomas who travelled with DFDS Seaways on King Seaways
"sailing"
The King is a lovely ship to sail on and very comfortable we had an excellent crossing there and back, parking on it is far better than the parking on the princess with it's very narrow parking high side loadings.
Reviewed by James who travelled with DFDS Seaways on King Seaways
"Mini cruise"
Had a very enjoyable weekend, ship and staff were nice. Would be nice to have more time in amsterdam as it takes time to disembark, go through passport control then coach but still well worth the wait. Would definatly do the mini cruise again and recommend it.
Reviewed by Kirsty who travelled with DFDS Seaways on King Seaways
"Poor facilities and dull decor"
Expensive drinks and food Cabins dull and industrial looking Dull decor giving an impression of coldness Hairs on sheets and some stains All round low standards
Reviewed by Victor who travelled with DFDS Seaways on King Seaways
"Some good some bad"
Firstly the good:- the kids loved it, and we only did this trip for them to experience a ferry. The kids club was brilliant and not something we were aware of so a good surprise. The price for a family of four was great too. That's it! Bad points:- we were told by the receptionist of dfds when getting boarding passes about where to get off and on our coach transfer in Amsterdam, we were also given a leaflet with this information on and a map. The leaflet states to go to bus stop g for collection back to the ferry, this was not the case as we realised after waiting through half an hour of the one hour time slot to get a coach back, we were almost stranded as I being heavily pregnant struggled to walk in a timely manner back to the drop off point (bust stop f, not even mentioned in the leaflet) I literally just caught the last bus. Then upon return to the ferry we went to our cabin which was a different one to the night before, we deposited our things and went for a coffee. Later we went back to the cabin and noticed there was still rubbish under the bed from the previous person, there were brown, what looked like chocolate, stains on both the bottom and top bunk beddings and mascara on another bedding. This was obvious the room had not been cleaned from the last occupant to us, it had been tidied but not cleaned. I can only assume the staff though the same people were returning and so didn't change the bedding, but obviously we weren't the same people. I told a crew member about this and was told it would be dealt with. We booked lunch but couldn't get in till 9:30pm, this was at a cost of £90 for a buffet for the four of us where the mince tasted like fish and everything else was cold or nothing left. Then we returned to our room to find nothing had been changed. We went to inform another cabin crew member, I found a man who stated he did not understand me and would get someone else, he never returned. By this time our children were tired and wanted to go to sleep, so we had to sleep the two of them in the one clean looking bed while me and my husband sat on another bed with our coats on and no sleep for the night. After a great first impression, everything went down hill from there and in future I think we will continue travel on ferries with P&O, who also at least have a convenience shop on board there ferries with the option to buy sandwiches and soft drinks if you don't want to pay extortionate rates to feed your family.
Reviewed by Terri who travelled with DFDS Seaways on King Seaways
"Newcastle Amsterdam"
Punctual, efficient and well run. Deck 5 cabins subject to some engine noise, but beds surprisingly comfortable.
Reviewed by Peter who travelled with DFDS Seaways on King Seaways
"Like Benidorm At Sea"
Family room above nightclub. Loud music til 3:30am. More like booze cruise than a ferry crossing. Waiter asked my wife (as we were sat with our 2 children), "what would you like to drink to get drunk" as a first question. Classy. Only food options are 2 restaurants which are pricy and must be pre booked. Not a good experience all round.
Reviewed by Andrew who travelled with DFDS Seaways on King Seaways
"Slow in North Shields"
This is not a criticism of DFDS, but maybe you can apply some pressure. It took 52 minutes between starting the engine and leaving Port of Tyne - and we were not the last. Normally at Dover we reckon 20 minutes for that. Here's a suggestion - those of us who are allergic to cigarette smoke would be more comfortable if one outside deck could be non-smoking. Preferably the lower deck, as smoke drifts upwards. Another small point - the ticket said arrival time was 09:00 UK time. The captain announced that we would arrive on time at 10:30 ship's time (09:30 UK time). Please clarify this anomaly in future. On this site, please add an option N/A for catering - we didn't use it.
Reviewed by Keith who travelled with DFDS Seaways on King Seaways
"Our trip "
Well everything was lovely except for our room had a rather loud squeaking sound which happened every time the ship moved, my partner and I got no sleep so for that point I wouldn’t recommend an over night ferry trip. Not happy at all
Reviewed by Scarlett who travelled with DFDS Seaways on King Seaways
"A quick way to get to the continent"
if you live in Scotland the Newcastle ferry is a quick way to get to the continent. Check in, boarding, the cabin and the communal areas were all fine. The staff were friendly and helpful. The business model is to get you to spend as much as possible on board which is fine as it is your choice. Good selection of bars, restaurants and cafes. They even have live acts if that is your thing.
Reviewed by Neil who travelled with DFDS Seaways on King Seaways
"Absolutely marvellous"
We were a little sceptical re the crossing in Winter and the North Sea overnight. We need not have worried as all was marvellous. For us visiting Scotland from France for Xmas, missing out the traffic and possible weather problems in Southern UK. We would highly recommend and travel with DFDS again.
Reviewed by John who travelled with DFDS Seaways on King Seaways
"Godd as usual"
Comfortable as usual, and we appreciate the wide choice of films. The only annoying things are the early check-in time (90 mins compared with 45 mins on short crossings) and the time it takes to get off the boat at Ijmuiden. The boat was alreadt 15 mins late, and then it was an hour until we got off the boat and through passport control. I ticked that I would recommend, but I not do so in summer as the price is too high, and I would warn people to avoid Friday night from Newcastle, because of the rowdy drunkards.
Reviewed by Keith who travelled with DFDS Seaways on King Seaways
"Trip to Poland "
It was nice trip . We and our grandchildren very enjoy it. Staff very friendly and professional, nice music and more entertainment.
Reviewed by Marzanna who travelled with DFDS Seaways on King Seaways
"There and back again"
This was my second trip on the King Seaways within the past couple of months, and I am pleased to say it wasn't half bad. First time we took the two-day mini-cruise to Amsterdam from Newcastle, and due to technical issues with one of the five engines we arrived late. Foot passengers are only aloud to disembark after the vehicles have unloaded, and that plus going through customs and taking the bus into town took huge chunks of time out of our already limited excursion into Amsterdam. The last bus to take you back from the city center to the dock departs at 4pm, so we had a little less than 4 hours to explore. The return journey was also slow due to bad weather, and resulted in yet another late arrival back into Newcastle. Truthfully if you have the capacity to take a three day cruise, I would only for the sake of getting a reasonable amount of time in Amsterdam. The only compensation for the delay was a slight discount in the cruise's shop. Delays of 4 hours or more result in better compensation, but 2-3 hour delays don't pay out in time or money lost. The amenities, food, and cleanliness were all above standard for both my trips. Things to note however are as follows: 1. Your room assignment might change from what you booked online to what you receive in port if you are booking multiple rooms. However they are more than happy to accommodate changes once there. 2. Your ticket is paper, but will still get demagnetized if placed near your phone (free replacements issued) 3. BRING SHOWER SHOES. The showers are only separated from the rest of the bathroom by a curtain, and water will move freely across the floor. (Flip Flops at the ship's store cost 16 pounds) 4. Booking a meal, and reserving a meal are NOT the same thing. You must go down and reserve a table for your party at the buffet even if you booked the meal before boarding. (No drinks are included with the dinner buffet) 5. WEEKEND vs. WEEKDAY makes a big difference. Weekend cruises are generally still pretty rowdy until 3 or 4 in the morning. If you're a light sleeper, and the intense rocking doesn't keep you up, the club/dj just might. Weekdays are much tamer and more family friendly. 6. FREE Seasickness medicine is available at reception for anyone who hasn't quite got their sea legs. 7. Get the bus/shuttle service. The ports are quite far from both city centers and ubers to either port run pretty pricey. All in all, it's a great mini cruise with a few hiccups that can be overcome. The staff is very helpful, and the beds are surprisingly comfy so I'd definitely book it again for my next trip.
Reviewed by who travelled with DFDS Seaways on King Seaways
"Ok services but be prepared to pay to speak to someone"
In general it was an OK crossing. We were kept up to date with delays due to bad weather. It did take 2 hours to disembark the boat and exit passport control - not ideal when you have an infant in the car and are trying to coordinate feeds. We did consider having food on the boat, but changed our minds when we saw it was £7 for soup! I appreciate there needs to be mark up on food, but that seems slightly excessive. My main complaint is the cost of telephone calls to check that I had booked our dog into a kennel. You are unable to alter a booking online if you have a booking with a pet, so the only option is to call. It took over 2 hours to actually be able to speak to someone. The kennel cost an additional £8...the telephone call cost £32! It may have been cheaper had we called from a landline, but we did not have this option as we live on the continent and had been holidaying in the UK for the new year. I hasten to add we both have UK mobile numbers. I am disappointed at both the time it took to speak to a representative and the incurred telephone calls. Being a frequent traveller from Europe to the UK, based on the time it took to disembark; the overly-inflated cost of food; and, the sheer lack of customer service representatives available to deal with telephone calls swiftly, I will probably use the Hull to Rotterdam crossing or the Euro tunnel for our subsequent visits.
Reviewed by Jamie who travelled with DFDS Seaways on King Seaways
"Newcastle-Amsterdam Ferry Dec 17/Jan 18"
Not tried the ferry for several years but air fares were exorbitant this time. Cabins are good but beware that the temperature control does not always work so it can get hot and very stuffy and the long standing problem of acrid diesel fumes filling the cabin presumably depending on which way the wind blows still remains. I had the evening buffet meal which I had been really looking forward to based on my past experience. It was very good going out but the staff warned me that catering would be changed on the return trip. Breakfast buffet next morning is also very good and sets you up for the day - there is both English style hot breakfast and Dutch cheese, hams and rolls. However yet again an engine had to be stopped so we arrived an hour late - no problem for me as I was on holiday for the next fortnight but no good for day trip passengers. Coming back the evening buffet menu main courses were indeed changed and poor - starters were fine and there was other food to compensate - all I can say is that the price had been reduced. Breakfast was unchanged and good. But I had little sleep because the cabin was hot and the temp control did not work and diesel fumes got in again. I think next time I will fly again - its over in an hour.
Reviewed by John who travelled with DFDS Seaways on King Seaways
"Poor food"
For restaurants that we’re not cheap the food quality was very poor. Kids burger with meat that Tasted like something you would be frost from Iceland. Pizza that was just avarege fro the price of £18. The price is not a problem if you are served food you can enjoy. Other than the food the journey was pleasant.
Reviewed by who travelled with DFDS Seaways on King Seaways
"It’s ok"
We were given a room on the lower floor, it was windy, and the ferry was shaking all the night. The standard of this company is lower than Stena and you can notice that in everything
Reviewed by Nabil who travelled with DFDS Seaways on King Seaways
"Easy on but not off"
The cruise and amenities superb. Staff could not be better. Downside was amount of time, due to disembark in Holland it was around 12:00 when got to centre with bus back 15:00. The same at the Newcastle end.
Reviewed by Kevin who travelled with DFDS Seaways on King Seaways
" quiet cruise"
everything was ok
Reviewed by who travelled with DFDS Seaways on King Seaways
"dissapointed"
arrived at port in Amsterdam with no problems, staff were very friendly and booking the dogs in was not a problem. registered as a wheelchair user but loaded on to ferry where there was no access for the chair. room was not disable access, room allocated was situated half way down a corridor that was to narrow to self propel down, unable to gain access to room on chair had to transfer to sticks to gain access (not to good when crossing is not smooth. in enquiry all accessible rooms were fully booked, due to additional stock in shop s was unable to fully access all areas. no public bathroom facility's available for wheelchair users. again had to transfer and leave chair unatended.
Reviewed by Gemma who travelled with DFDS Seaways on King Seaways
"Rather expensive restaurant "
Twin outside Cabin on Princess Seaways on deck 4 was very small. I thought the Explorers Steakhouse was pretty expensive,especially for a glass of wine. The food quality was good however. Excellent shop with good offers. Comfortable crossing,if a little noisy. Car loading and unloading was very efficient.
Reviewed by William who travelled with DFDS Seaways on King Seaways
"Passport control"
After a fabulous ferry trip in very bad weather our experience was spoiled by having to wait 2 hours to disembarke. We had a very long journey and travelled for over 24 hours including taxi, train, bus and ferry so this ruined what was otherwise a great ferry Trip.
Reviewed by who travelled with DFDS Seaways on King Seaways
"Fabulous trip"
Our flight with easyJet was cancelled and we had to find alternative transport to get home. Your customer service agent was able to quickly add our bus transfers which we didn’t realised we needed when we booked, his name was Jed Lambert. Despite having to wait for 45 minutes in the snow at Amsterdam once on the coach we were warmed up and soon on our way to the port. The greetings at the port was friendly and once again very welcoming once aboard and we were quickly directed to our cabin. The hospitality staff were friendly and accommodating too. I overheard a guest complaining at guest services about the delay. The Ship was delayed by an hour an half due to adverse weather conditions that was hampering the transfer buses getting all the additional guests to the port. I understand the ship had over 500 additional travellers!! I don’t know which of your staff dealt with the complaint but I must say that it was dealt with in a very professional manner explaining the bad situation they were in and that he was sure that they wouldn’t have wanted to be left behind. So please pass this on to your staff and say thank you from us!
Reviewed by Wayne who travelled with DFDS Seaways on King Seaways
"Weekend aeay"
Loved every minute of the trip. Only used the ferry as our flights from school were cancelled and booked last minute to get myself and 4 daughters home. Only fault I can mention is 16 euro for all you can eat breakfast which is reasonable only if it was hot which it wasn't otherwise faultless and will certainly use this service again.
Reviewed by Janette who travelled with DFDS Seaways on King Seaways
"An Unexpected Journey"
When our return Aircraft was cancelled on a visit to Amsterdam we were faced with another three days in the city before we could get on an alternative flight. After reviewing our options we managed to book a berth on the Ferry leaving Amsterdam for Newcastle later that evening. The Ship WAS late in leaving but it was for reasons outwith their control. Once on board I found that the general standard of facilities and service far exceeded my expectations, especially considering the very reasonable fare. In fact the whole experience was much better than flying and the associated drag of going through Airport security, so much so that I would now consider using this Ferry again as a viable and more civilised way of travelling to mainland western Europe. It's a big thumbs up from me!
Reviewed by Ian who travelled with DFDS Seaways on King Seaways
"Newcastle to holland"
Ship was very plessnt sleeping quarters small but comfortable! Only one complaint the food and beverage extremly expensive! Advise for backpackers take own food and beveridge
Reviewed by who travelled with DFDS Seaways on King Seaways
"saturday crossing newcastle to amsterdam"
a large group of people were on the same ferry as us to amsterdam. we were located in the middle of there group. they were very noisy and didn't go to bed at all during the ferry crossing. from 2am until 5.30am they returned to their rooms shouting and then decided to have a party in their cabin down the corridor from us. at 5.30am i gave up and went upstairs to complain but it was pointless i had already spent the entire crossing awake. arrrived in amsterdam completely exhausted. i know its a party destination but large groups should be spread throughout the ship to prevent an accumulation of noisy people in one area where there are other passengers who may want to sleep.
Reviewed by lynn burrow who travelled with DFDS Seaways on King Seaways
"Good but only 3*"
The journeys were good and the cabin fine. However, as I have commented previously, the seating facilities for families are inadequate. The restaurants are too expensive, the lighthouse Cafe too small for the number of passengers to be served efficiently. My main point is that there is no reasonably-priced option for families with young children and on a budget. Also there are hardly any sitting areas for customers who want peace and quiet, rather than the noise of live entertainment. My other gripe is that our car was directed into a very narrow area where it was impossible to open the doors on one side. This made it extremely difficult when one has young children and bags to get out of the car. This is the second time in my 3 last journeys this has happened. This is really not good enough. It would be courteous of you to reply to these points and to know you are taking them into consideration.
Reviewed by who travelled with DFDS Seaways on King Seaways
"Poor guidance for parking in the boat"
Hand signals by the crew were confusing. I was told at one point that I had to get out without explanation. I imagined some disconcerting security check. In fact it was just that the space where my wife was to park was narrow, and I would not have been able to open the door. A little explanation would have made the experience much pleasanter, like on Caledonian Macbrayne, when the guy explained that cars had got wider, but they still had to cram 3 rows of cars in. Of course he was a native English speaker, so it came more naturally. Did not use the catering - needs a n/a response.
Reviewed by Keith who travelled with DFDS Seaways on King Seaways
"Service has changed"
Dear Sir, we have travelled many times with your company to the Uk. We were always satIsfield with the competence of your staff. We travelled this time from Newcastle to Amsterdam and we were shocked how unfriendly the staff were. We received a cabin on deck 6and it was near the back of the ship. It was impossible to sleep as the noise from the engines were so loud that these cabins should not be used for guests. I asked the staff if it was possible to change and the answer was a very abrupt NO !!! We were 4 persons and all of us did not sleep or very little sleep at all. We also booked a table for an evening meal in the buffet restaurant and asked for a window seat. The young lady told us it was not possible as others from the mini cruise had reserved all of them. It was the way we were treated and I will not be using you company in the near future. Your standards have slipped as the catering was not as good as it used to be. I have worked for over 30 years as trainer for a German airline and I can assure you I definitely know what I am talking about. Regards Barrie Hurren
Reviewed by Barrie who travelled with DFDS Seaways on King Seaways
"Late arrival"
Ticket said we would arrive at 07:30 on October 29th, but it was in fact 09:30. 09:30 is acceptable, but we should know in advance. Didn't use the catering.
Reviewed by Keith who travelled with DFDS Seaways on King Seaways
"Top Class"
Highly professional boarding and disembarking. Immaculate cabin. Range of eating and drinking places - all expensive but what you might expect. hopelessly expensive shop like the so called tax free airport shops. Good value price.
Reviewed by John who travelled with DFDS Seaways on King Seaways
"Nice Vouage"
Nice ship with good facilities. If you do not opt for full evening meal when booking then you will find the light evening meals on offer limiting in choice and rather expensive, but at least food avaialble.
Reviewed by John who travelled with DFDS Seaways on King Seaways
"Rip off on board"
Whilst the British pound is low against the Euro at present, it does not diminish the fact that the prices for everything on this ferry are over priced. The restaurants, bars and especially the internet are a complete rip off. Examples - steak dinner + bottle of Rioja EURO130, 150 ml wine Euro 9, Grouse whisky more than UK supermarkets. Next time I will fly. I also felt that measures from the bar were inaccurate, e.g. 300 ml of wine was at most 250 ml. In general ship was clean but a little tired.
Reviewed by Peter who travelled with DFDS Seaways on King Seaways
"Excellent service"
We had to change our ferry date due to a storm forecast as I get seasick easily. Directferries helped us to get a booking the next day although there seemed no space available and they waved their amendment fee as a gesture of courtesy. Catherine was very nice and helpful and we will happily book with Directferries again : )
Reviewed by Ilse who travelled with DFDS Seaways on King Seaways
"Good trip"
Nice clean ship and room,
Reviewed by Scott who travelled with DFDS Seaways on King Seaways
"Too many students"
We travel by Ferry at least twice a year and always have a good experience. This time however, there were too many students. Sitting blocking the corridors to get to your room. They have no manners and won't move for you, so you end up climbing over them. Even if there was a room they could all gather it would help with the conjestion.
Reviewed by Lucyna who travelled with DFDS Seaways on King Seaways
"Excellent Experience!"
Superb!
Reviewed by who travelled with DFDS Seaways on King Seaways
"Good and bad"
Going out, where do I start, got onboard sorted out where our cabin was then went to see about evening meal, we booked our table in the all you can eat buffet, the lady put on the paper 75,75€, for 3 adults, our table number and time, we sat down to have our meal, then the waiter come over and asked if we want coffee, yes plz, 3 coffees, at the end of our meal we asked for the bill, our bill was £122, it was 37€ each for the meal, then it was 34€ for 5 coffee’s, I went and spoke to the lady who we booked our meal with for the paper we got off her for our booking, she was rude and spoke to us like we was dirt on her shoe, so we told her we are going to compline, she said I’m not bothered, I can understand booking meals when booking tickets for discount, but for charging ppl an extra £12/13 for not booking early, is a rip Off, then to be charged extra for coffee, is a rip off, on the way back on the king seaway, 1000000000% better, staff fantastic, couldn’t fault them, they had a cafe onboard with cheap meals, all round fantastic, my star rating will be based on going outbound, not inbound on king seaways
Reviewed by Jackob who travelled with DFDS Seaways on King Seaways
"Nice trip"
Nice trip, no problems.
Euro
US Dollars
Euro
US Dollars