Operated by DFDS Seaways on the route
The Norman Voyager has a capacity for 550 passengers, a selection of comfortable cabins for a restful night’s sleep and a superb range of facilities to keep you occupied during the trip.
There is a great range of 4 berth inside and outside cabins on the Norman Voyager with something to suit all budgets and requirements. There is also a cabin available for passengers with disabilities and a cot is available upon request at the reception desk.
All cabins are ensuite.
The Norman Voyager’s spacious Seaside and Horizon Lounges house comfortable reclining seats which will allow you to rest or sleep for the journey ahead!
'Le Bistro du Norman' self-service restaurant is situated at the front of the ship and is the perfect venue for a sunset dinner or to watch the sunrise over breakfast.
In the Shamrock Pub you'll find a superb range of wines, beers, spirits, cocktails, soft drinks and tea and coffee.
In the shop onboard the Norman Voyager you'll find a wide range of alcohol, tobacco and perfume, as well as books, regional souvenirs, chocolates and confectionary.
Euro, Sterling and Credit/Debit cards are accepted for payment onboard.
For those that wish to stay connected WiFi is available onboard for a small supplement.
Please Note: Whilst we have taken great care in making our Norman Voyager guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.
71% of our customers recommended this ship
"LD Lines / DFDS Portsmouth to Le Havre"
Excellent value for money ferry operator and crossing. Screaming child for 4 hours of 5 hour crossing slightly irritating. All the crew were as friendly and helpful as usual. Tasty food and bar snacks. Immaculately clean ship including the toilets. The shop was well stocked for holiday gift purchases. Short organised boarding and disembarking of vehicles as usual. It is such a shame that DFDS have now ceased this route leaving no competition.
Reviewed by David who travelled with DFDS Seaways on Norman Voyager
"Trip to UK for Chrismas"
It was not difficult to find the ferry port at Le Havre and the staff were very good! I was pleased to get a return crossing that was a very competative price,especially sailing just before Christmas and returning for the new year.
Reviewed by Colin Story who travelled with DFDS Seaways on Norman Voyager
"Clean & efficient"
The overall ferry journey was clean, efficient & comfortable.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Thank you"
I thank DFDS directferries as i have recieved my lost passport in the post. I dropped it on board and it was found the same day when i contacted the ferry. The only request i have is if all lights could be turned out during the night crossing in the lounges with reclining seats.
Reviewed by Katherine who travelled with DFDS Seaways on Norman Voyager
"review"
very pleased - crossing on time food good and everything OK.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"5 day trip"
Boat was quiet but not over warm. Loading in UK seemed to take ages whereas in France we were whisked straight on, having arrived 60 minutes before sailing at each port. Unloading seemed lengthy, due to much manoeuvring of trucks, 30 minutes plus in France. Overall 7/10 Will travel with Direct Ferries again.
Reviewed by Colin who travelled with DFDS Seaways on Norman Voyager
"Ferry booking"
From arriving on-board we were greeted like old friends by the deck handlers, pursers office staff, Bar staff and restaurant crew. Our cabin was very clean and comfy, and after a drink in the bar area as we left the harbour was welcoming. Only thing that I would like different would be Hot food to be hot, not luke warm that needs microwaving. We returned on the same vessel and as above were made to feel very welcome, Highly recommended and will be returning with the same company.
Reviewed by Mick who travelled with DFDS Seaways on Norman Voyager
"A far better alternative."
We took our car over to France using the Portsmouth to Le Havre crossing. As there were very few passengers on board, we were informed that they would stop one of the engines. This made us one hour late in arriving in Le Harve. The food was also of pretty poor quality. Six weeks later, for our return crossing I decided to travel with DFDS. This was a much better appointed ship with better food and service. It was on time and was even cheaper that the outward carrier. Many thanks, DFDS.
Reviewed by Richard who travelled with DFDS Seaways on Norman Voyager
"Portsmouth - Le Havre"
Check-in, loading and disembarking all very efficient. Facilities on board more than adequate. Only problem was attempting to sleep in the 'reclining' seat. As a solo traveller the cost of a cabin was prohibitive.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Satisfied"
I used the ferry last week and found most things to be satisfactory. The bed in the cabin was comfortable enough, although I could have done with a thicker pillow, and the blanket wasn't sufficient for my travelling companion who needed to wear her fleece in bed. I was delighted to get on and off the ferry very quickly as frequently even though I invariably arrive early, I am one of the last off the boat.( perhaps because usually I travel in a higher vehicle) I didn't use the restaurant, but the food looked appetizing. The ferry I think was the Seven Sisters, not the Norman Voyager. I find LD Lines to be much better value for money than Brittany Ferries, and it will be a pity that this route may close.
Reviewed by Susan who travelled with DFDS Seaways on Norman Voyager
"trip to france "
The trip to France on the 14th of Nov 14 was very smooth and service to the ferry was very smooth also all the staff were very helpful, ferry was clean and tidy would recommend the company to any one.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"trip to Le Havre"
Great trip however.. No sleeper units..Cabins too expensive...Reclining seats so uncomfortable slept on floor. Joe Geoghegan
Reviewed by Joseph who travelled with DFDS Seaways on Norman Voyager
"Value for money"
Hi lv used Portsmouth to lehavre ferry for about 10 years now the Norman voyager was the first ship l went on and in my opinion was the best it had most room good food the staff very very helpful it was the same staff faces each time u went it was good the thing with this ship was boarding it was fast and easy the deparchture was the best you arrived at Severn in the morning the staff where so good at there jobs u was off that ship in about twenty miniats and on your way and missed all that rush hour traffic those where the good old days since then the ships have changed in my exspiriance it was terrible getting on and off being the biggest headache back to now days the ship is ok very comfortable to travel on Even in rough seas the toilets ain't the best being not very many but when u look at wot it has cost l can't complane the price of this crossing is the best part we as a family our low earners and dfds make this journey very affordable for us my personal thoughts on this crossing to improve and reclaim the past travlers to its former glory is the boarding and depatchter it has to be easy to park on the way out and the quick deparchter that's your answer to this service thanx for enjoyable times traveling with this service please keep the prices low thanx again dave brown from bristol uk
Reviewed by David who travelled with DFDS Seaways on Norman Voyager
"A good but rough Crossing"
We found the staff and the facilities aboard the seven sisters to be very good. As we were out off season I can only assume there was less passengers which gave us a choice of seating and the amenaties. The food was of a high standard and was very welcome after a several hour drive to the dock. The only draw back was the weather going to France it was quite choppy which we were warned about its a shame the DFS ferries cant control the waves and it would have been perfect.
Reviewed by David who travelled with DFDS Seaways on Norman Voyager
"From Le Havre to Portsmouth"
We had a very good, comfortable journey. Embarking with the car was accomplished efficiently and quickly; the self-service restaurant opened before we sailed and we enjoyed our meal. Our cabin was basic, but clean and perfectly adequate. We sailed and arrived on time. We think the crossing was very good value for money.
Reviewed by David who travelled with DFDS Seaways on Norman Voyager
"good trip"
Lovely smooth crossing (both directions) Staff were very helpful and friendly. Food in the restaurant was very nice and a welcome start to a long journey after disembarkation. Facilities were good although toilets were a bit smelly and the air conditioning in the seating salon seemed not to be on making it very warm on the return journey. Overall an enjoyable experience, would travel this route again.
Reviewed by Peter who travelled with DFDS Seaways on Norman Voyager
"My Trip to Le Havre"
My trip to Le Havre was a late night trip, we left Portsmouth on time and was soon out off the harbour and on my way. It was just a couple of days after the last of the hurricane had relented so I was a bit uneasy about the crossing, but all was well and I arrived on time. thank you D Kendall G/Facilities: Only one urinal in service in the toilet.
Reviewed by Newdavid Kendall who travelled with DFDS Seaways on Norman Voyager
"life on the ocean waves"
excellent service, would use DFDS in the future. I needed to change my departure time from Le `Havre and the lady in booking terminal who helped me couldn;t have done a better job.
Reviewed by Andrew who travelled with DFDS Seaways on Norman Voyager
"Affordable Crossings"
My trip with DFDS was as good as Brittany Ferries and a lot cheaper.Being a smaller vessel the scale of the facilities was smaller but this was made up for by the pleasant and helpfull staff. My return journey was delayed by bad weather for which DFDS cannot be held resposible. My only critisism of the service was the lack of refreshment facilities at Le Harvre terminal with no refreshments being available having traveled for 3 hrs to get there. It will be a pitty to see the service stopped in the near future leaving most customers at the mercy of one operator. A value for money service that will be missed
Reviewed by Desney who travelled with DFDS Seaways on Norman Voyager
"My trip"
Very good all round.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Flawless service from arrival to disembarkation"
trouble free assembly and loading. Ship bright and clean. Cafeteria meal well presented and reasonably priced. With a 150 mile onward journey from Portsmouth at 10pm, our party opted for a couple of cabins to get some rest on the crossing. Clean, smart, en-suite cabins.No contest for value. £5 each for an aircraft style seat in a public area or £10 each for a cabin for two !! We will repeat this run
Reviewed by John who travelled with DFDS Seaways on Norman Voyager
"A good nights sleep"
Even though the sea was quite rough we slept all night. The loading and unloading were efficient. Would use DFDS again.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Smooth Sailing"
Everything ran very smooth, staff very friendly and courteous.
Reviewed by John who travelled with DFDS Seaways on Norman Voyager
"Portsmouth to La Harve with DFDS"
I often travel to France and have found the route from Portsmouth to La Harve to be the least expensive and quickest route to the part of Normandy I visit. You pay less in tolls, it's only a two hour drive to Villedieu whereas it may be an hour's drive from Caen but almost 3 times the cost on Brittany ferry. The boat was much cleaner on this route than the Dover to Calais one which, frankly, was awful. I do hope DFDS continue to serve this route as I've read somewhere they may be discontinuing! The alternative, Brittany ferries is very expensive. Our Government is very short sighted, even stupid, if they think high fuel levy's will bring in more revenue....have they thought about the people they will make unemployed who will cost the country more money! Do they ever!!!!!!
Reviewed by Selena who travelled with DFDS Seaways on Norman Voyager
"Portsmouth-Le Havre September 2014"
We have travelled on this route on a number of occasions and have always found it very satisfactory. Our last trip - 16-27 September -was no exception. The staff - from booking-in to onboard, were efficient, friendly and helpful. the only negative was disembarking in Portsmouth on return, which took more than an hour. There is no point in recommending this route as from what we read in the press, it will be ending later this year??. A great disappointment.
Reviewed by Eileen who travelled with DFDS Seaways on Norman Voyager
"Pleasant trip for First Timers"
As part of our European vacation, my wife and I took the overnight ferry from Portsmouth to Le Havre. Overall it was a good experience and we would do it again. We opted for a cabin to appease my wife, though after she saw the ship she felt we could have gone without. The ride was smooth and the services were all you need (and would expect) for a ferry trip. The biggest complaint we have is it was very difficult to get a sense of what to expect. It's not cushy by any means, but more like a dumbed down cruise ship. There's a cafeteria and bar with ample options. The seating areas for those without cabins were much nicer than what we were expecting, kind of like airplane seats but much bigger. We could have slept comfortably there, though we would have given up having our own bathroom (albeit a tiny one).
Reviewed by Jason who travelled with DFDS Seaways on Norman Voyager
"Sept. hols."
Chose this route due to where we were heading. Portsmouth being closer than Dover, as well saving some 500 odd miles in the process. This allowed us to accept the more expensive crossing, balancing costs. The staff were the most pleasant we have come across for some time both off and on board. Polite and attentive, we could not ask for more. We shall be back. If an observation had to be made it would be that on both journeys some WC's were inoperative involving a slightly longer walk, only difficult due to a dodgy knee.
Reviewed by Roger who travelled with DFDS Seaways on Norman Voyager
"Good crossing spoilt by a lack of a good restaurant facility"
Not having crossed from Le Havre before we found the access to the harbour facilities easy. Loading was a little slow, but we left on time. Although the ship was basic we had reasonable seating in a spacious longe. As we were crossing in the late afternoon/evening we were looking forward to a nice meal in a comfortable restaurant. This did not exist and we had a basic cafeteria meal. The food was reasonable, but we would have liked more of a restaurant setting. We docked on time, exit was reasonably quick from the ship and very good from the harbour.
Reviewed by Michael who travelled with DFDS Seaways on Norman Voyager
"happy days"
Everything worked out fine, coffee machine a bit stingey with portion size and the tokens needed to fire up the machine not easy to get. Would prefer to be able to get beverages with a meal whilst queueing, also option of separate machine for those who do not want to get tangled up with meal queue.
Reviewed by Neil who travelled with DFDS Seaways on Norman Voyager
"All good till return to portsmouth."
Cannot fault DFDS great crossing both ways until; I was on the terra firma at 21.40 and joined a line of cars for Border Security,so possibly the first 50 cars off the boat possibly bit more . I was in the last 12 carsto pass through passport check at 22.40 .WHAT is going on the passport checker verified my time at his booth so this is not in anyway prejudice. 1 hour to go 500 metres and have my passport checked a bit of a mess me thinks ,are there any plans to eleviate this problem of traffic incoming and outgoing crossing each other?? If not Newhaven is the better place even considering the time/distance scale I would be home quicker.I would recommend to a friend after pointing this failing out.
Reviewed by Keith who travelled with DFDS Seaways on Norman Voyager
"Return from France"
We traveled Portsmouth to Le Havre (and back two weeks later) at the end of Aug 14. On the way out there was a slight delay of an hour but as we were traveling overnight it did not impact too much. Cabins were all booked so we had to sleep in chairs - worked out OK even with 8 and 10 yr old children. Return fine - they showed a number of Disney DVDs which kept the children occupied for the 5hr journey. Food good quality/tasty but a little expensive over £50 for four - cafeteria style.
Reviewed by Jonathan who travelled with DFDS Seaways on Norman Voyager
"A good experience all round"
I'm happy to say that everything went smoothly from start to finish. The ship was surprisingly quiet and the staff friendly and professional. The boarding was easy and we'd come prepared to bed down in a seat as we could only pre-book a single birth, but to our surprise were given an upgrade to accommodate three of us. The cabin was comfortable and well equipped so we had a good night's sleep once we'd explored the ship and had a coffee. We didn't try the food on the way out but it didn't look bad. The seating was comfortable and we discovered a quiet area tucked away on the upper deck which would have been fine if we hadn't had the cabin. All in all, a good experience, better than expected.
Reviewed by Andrew who travelled with DFDS Seaways on Norman Voyager
"Good travel!!!"
All perfect, very good experience....
Reviewed by Sergio who travelled with DFDS Seaways on Norman Voyager
"Portsmouth to Le Havre"
Good overnight crossing. Thought we had reserved seats but no indication on the tickets. Found two anyway so ok.
Reviewed by Ian who travelled with DFDS Seaways on Norman Voyager
"You get what you pay for"
They used a subcontractor for the crossing. A small vessel, felt every wave, but the outside cabins were bigger than it's Stena or Brittany Ferry rivals. The facilities were limited compared to the bigger companies, catering was a cornered market! Staff seemed friendly and helpful. The onboard shop was small but well stocked. Don't expect a movie, but we did find a TV with an incorporated DVD bolted to the wall at the miniscule kids play area that kept the kids distracted. The crossing was thankfully not too busy so we had plenty of room for the family. For the busier night crossings a cabin is recommended, there are people sleeping on most available floor surfaces. If your tight on cash a good £150 cheaper than the same return journey with Brittany Ferries, but you get what you pay for.
Reviewed by Paul who travelled with DFDS Seaways on Norman Voyager
"Never again!"
Very poor facilities. Loading took forever - not what you want when your two children just want to go to sleep. They are loading/unloading these ships every day, It should be as smooth an operation as a Swiss watch by now. Not enough cabins available. We had two children with us and had to sleep in upright seats with all the lights still on as well as the TV. Some people were sleeping on the floor around the ship. Toilets were either out of order, dirty, or broken. Be careful where you sit. The truck drivers like to have noisy card games whilst using foul language. Food was expensive and just warm. This ship either needs a refit or decomisioning.
Reviewed by Matthew who travelled with DFDS Seaways on Norman Voyager
"camping holiday"
I am certainly most happy with the service. I think all the staff on-board were friendly and helpful. The cabin and boat was clean. I think the most impressive aspect of the service was that the food an drink on-board was good quality and good value. In the restaurant you were able to get a decent meal for £6.50 and pint of Stella was £3.10.
Reviewed by Ian who travelled with DFDS Seaways on Norman Voyager
"ferry annoyed"
on returning to portsmouth i was luckey to be at the front when loading so we managed to get a reclining seat which was good soon they all filled up everyone settled down to reading sleeping relaxing.then wow the shouting screaming startedfrom the play area right behind the seating people began moving away for soom peace and soon we had to move leaving the seating area empty people were sat in the dining area with a coffee for the whole trip wont be on your ferry again thanks
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Norman Voyager"
Every thing was great,only wish sailing back from Le Havre was later as I have to leave my brothers place real early to make the ferry, but otherwise very good and would use again,but book early to get a cabin.
Reviewed by Melvyn who travelled with DFDS Seaways on Norman Voyager
"Not too impressed..... but staff 10/10"
The staff at DFDS Seaways were very friendly and helpful but the ferry, the queues and the cabins were terrible. We had to wait for hours before boarding, the cabins were so noisy (very thin walls) and very basic (and that for £85!!!) and we had to queue again getting off the ferry. Staff were amazing though. Never again will we use DFDS again.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Le Havre crossing on Severn Sisters"
I have to admit that this crossing was a bit cheaper than Brittany (about £60) but I did regret being so tight.No facilities except basics for crossing(cafe ,shop)- toilets horrible and a lot locked at start of crossing-not impressed.
Reviewed by David who travelled with DFDS Seaways on Norman Voyager
"best value ferry"
The trip was comfortable, smooth crossing. Cabin booked for return, which was good, ensuite and private space to relax. Overnight crossing however, no cabins available. The lounge seats barely recline at all and this made sleeping very uncomfortable. Also no blankets given, and it was very cold. I slept very little. Some people stretched out on the wooden floor as a more comfortable option! So I would recommend a cabin if you want to sleep.
Reviewed by Sharon who travelled with DFDS Seaways on Norman Voyager
"Cancelled our cabin two days before sailing"
We booked the ferry in February 2014 for a sailing in August 2014. Two days before we were due to sail. we received a phone call to say that the ship had been changed and we couldn't have a cabin! They did resolve it in the end but it was upsetting. I'm certain that had we not been so forthright, we'd have had to sleep on the deck! In all other respects we were happy with the service.
Reviewed by Simon who travelled with DFDS Seaways on Norman Voyager
"Night crossing."
The whole package is good value for money we found the seating poor if you did not get to the recliners early as a result sleep was near impossible. The staff were very helpful and friendly. The mens toilets flooded and it seemed could not be repaired. The overall verdict was good.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Go prepared"
The Seven Sisters ship which we travelled on was a nice, clean and well laid out ship. However we didn't go prepared well enough for the overnight crossing. I would highly recommend taking sleeping bags, pillows, eye covers and ear plugs if you want to sleep before a long drive the next day. It is a very long and stressful night in the reclining chairs if you don't have these items. It is a good service which gets in at 8am and gives you the full day ahead to get on with your holiday. Also the lights were kept on over our reclining chairs, all night long, so I would advise you to ask which areas have their lights dimmed throughout the night!
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Overall - fine!"
Overall I was happy with the ship and the service. One small gripe is that no signs were posted to say that they charged £1 extra for using a UK debit card on board - I'd have used Euros if I'd known as no doubt the bank will charge me too. I would rather have specifically been allocated a sleeper seat on the night crossing going out as some selfish travellers were saving 3 seats so their little darling (one child) could sleep on the floor in front of them. It made getting seats together tricky for some travellers. The Severn Sisters is showing a bit of wear and tear. I used the onboard hire a DVD and player (complete with headphones thankfully) for my granddaughter - 2 hours of bliss!
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"My Trip"
I thought the improved ferry was a lot nicer to travel, more comfort, better choice of food, the bar area was so much better & above all being a roll on roll off was so much better for boarding & leaving especially when towing a caravan. I would travel with this ferry again.
Reviewed by John A Collins who travelled with DFDS Seaways on Norman Voyager
"Super Trip"
DFDS staff were helpful, friendly and efficient, we had a cabin overnight which for four of us was clean, spacious and comfortable. Food was good too, I would recommend them strongly.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Thank you, DFDS!"
We chose DFDS crossing from Le Havre to Portsmouth because the price was less than half that of Caen to Portsmouth with Brittany Ferries. We left on time and arrived on time after a smooth crossing. My comments are as follows: (1) The food offered was adequate but not as hot as it should have been (2) Considerable areas of the ship were being repainted but no-one was working (3) Disembarkation took a very long time (50 minutes) I would definitely use DFDS again in spite of these minor criticisms
Reviewed by Peter Scott Lewis Wilson who travelled with DFDS Seaways on Norman Voyager
"Ferry Crossing"
Left on time Staff really friendly Food really good - though could be hotter Well informed throughout trip Loading easy Check in woman at Le Havre - fantastic All in all - good experience. Thank you
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Nice trip"
Had a pleasant experience going from Le Havre to Portsmouth. This was a day trip (we usually travel overnight) but the ship had everything we needed.
Reviewed by SeymourH who travelled with DFDS Seaways on Norman Voyager
"Very good"
Excellent cruise
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Almost everything perfect"
We traveled to Normandy at night so we tryed the "scilent room" and it was really fine. The seats were really confortable, so we slept all night :) The canteen and the bar was fine, wer didn't eat so I don't know anything about the food. The ferry started and arrived in time. The only problem was the cleanliness: the toilets were a bit dirtiy (honestly just a little bit) and the soap trays were empty. Anyway, I think I'm gonna use this company again, if I have an opportunity.
Reviewed by David who travelled with DFDS Seaways on Norman Voyager
"Wonderful staff at LeHavre ferry office"
We we so shocked to have missed our ferry! The very efficient and understanding lady at the office was marvellous and what we thought was a disaster was smoothed over by kind help and alternative crossing all organised by her with no fussing. Thank you the bubbly blonde at Le Havre...sorry we did not get your name! We will use DFDS again.
Reviewed by Susan who travelled with DFDS Seaways on Norman Voyager
"Very good service overall"
We had a very pleasant trip with DFDS. All staff was very nice, boat was perfectly on time. Even the restaurant staff was super nice and food was good ! We had a cat with us and we really appreciated how everybody dealt with it nicely. We had a cabin, very clean and useful. I strongly recommended as it made the crossing much smoother and pleasant.
Reviewed by Benjamin who travelled with DFDS Seaways on Norman Voyager
"A superb trip"
I travelled overnight with a friend and returned on the same boat five days later. We were really impressed by the friendliness and courtesy of the staff. The boat was clean, the food was perfectly adequate (from the snack bar)and the cabin was a delight. Everything worked according to plan and we would most definitely go with Direct Ferries in the future. It was excellent value for money, indeed, it was a class act!! Thank you very much. (I wish I hadn't left my make-up bag in cabin 653.....I really hoped I might be able to pick it up on the way back but, no....it had gone!)
Reviewed by Elizabeth who travelled with DFDS Seaways on Norman Voyager
"I would like have seen more crew during the crossing"
The crossing was nice , the boarding and landing were fast and without difficulties but i would have preferred to see more crew during the travel, to mantain the control, for example in the children space there were two teenagers watching tv with the shoes on , even if was forbidden, and any supervisor was present at that moment to reproach them.
Reviewed by Oscar L. who travelled with DFDS Seaways on Norman Voyager
"le havre to portsmouth a week ago"
very pleasant trip and super efficient and friendly crew on the ship. great value for money to get to normandie and back! normandie a great place to visit
Reviewed by Neil who travelled with DFDS Seaways on Norman Voyager
"Relaxed sail from Le Havre to Portsmouth"
The sailing from Le. Havre to Portsmouth is five and a half hours but the time passed quite quickly. We shopped for wine in the duty free, sat in very comfy seats and read or watched TV and had a meal. All in all it saved a lot of driving to Calais and was a much more civilised journey for us. We booked a simple ie not expensive hotel near Portsmouth for when we landed on Saturday night and had a leisurely drive north on Sunday. It worked really well for us and the ferry was the key to it.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Take me home"
An exciting way to return to Britain and a great view of Portsmouth was offered.
Reviewed by Geoffrey who travelled with DFDS Seaways on Norman Voyager
"Does what it says. "
Good, punctual service. Does what it says
Reviewed by Alan who travelled with DFDS Seaways on Norman Voyager
"Le Havre to Portsmouth-Friday Evening 04.07.14 Depart 17.00 Arrive UK 21.30"
My wife and I enjoyed a very pleasant and relaxing cruise back to the UK after completing 3000kms over 26 nights in France. The Ferry named Seven Sisters provided a comfortable and restful experience before our onward 250 miles in England. The Loading & Unloading was very well managed. The bar and restaurant were a delight and the prices reasonable. I particularly enjoyed the Chicken Tikka Curry which went down well! Thanks to all the crew.
Reviewed by John Richard who travelled with DFDS Seaways on Norman Voyager
"Chanel crossing on Norman Voyager"
Decent food, a comfortable bed in a clean cabin & a good night's sleep on a calm crossing & all cheaper than everyone else, what more could I ask for. Crew were all pleasant & helpful.
Reviewed by Jenny who travelled with DFDS Seaways on Norman Voyager
"Summer holiday outward journey"
This is not our first crossing with DFDS and we will be repeating the trip next year. Good crossing. Everywhere clean and plenty of seating available both outside and in. Ferry prices convenient too.
Reviewed by Antonio who travelled with DFDS Seaways on Norman Voyager
"Another ferry"
the ferry is better than the Norman voyager
Reviewed by Jean-jacques who travelled with DFDS Seaways on Norman Voyager
"seats"
a good crossing, it's a pity that some passengers damage the seats…
Reviewed by Nicole who travelled with DFDS Seaways on Norman Voyager
"A trip between Le Havre - Portsmouth and back"
Everything was perfect, the ferries were punctual and clean, there wasn't any problem.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"DFDS Channel crossing Le Harve to Portsmouth Tuesday 24 June 2014"
Ferry left late but made up a little time. Very smooth crossing. More than adequate facilities. Food, could be improved with more attractive choices but what was available was adequate and reasonably priced. (well done). Staff were attentive and helpful. Why were only the previous days newspapers available?? We enjoyed our trip, the time passed very quickly. Thanks
Reviewed by John who travelled with DFDS Seaways on Norman Voyager
"all good"
A great price and a great service.
Reviewed by Christian who travelled with DFDS Seaways on Norman Voyager
"A tale of two journeys!"
Going out to Le Havre from Portsmouth we timed it just right for le Mans. The ferry was awash with wondrous cars and the banter was great, and everyone slipped away in the early hours to catch 40 winks ready for a fresh day when we docked at 8am. The return journey was the opposite. No peace anywhere, and considering we docked at 9.30pm with most passengers having some kind of homeward journey, parents of children took no heed. The children's play area really does need relocating away from the quiet lounge or some kind of policy of quiet time imposed, if at all possible. I arrived home at 3am, very much the worse for a disturbed journey, unfortunately.
Reviewed by Fiona who travelled with DFDS Seaways on Norman Voyager
"My First trip With DFDS Seaways"
I found my experience to be an enjoyable one with all your needs catered for and the staff were friendly, polite and eager to help with any information that was needed. I found the facilities to be first class and the food on offer was of a good variety and quality, I would therefore have no problem sailing with DFDS in future.
Reviewed by Trevor Foster who travelled with DFDS Seaways on Norman Voyager
"Generally very happy"
The contact with the after sale staff which notified me of the change of boat and of the lack of cabin available was excellent. They organised an alternative route quickly and efficiently. The staff on board was very nice too. The boat was of human scale, so boarding and disembarkment didn't take too much time and it was easy to circulate (cars on deck 4 and 5, cabins on deck 6). The external cabins were spacious, with confortable beds. They were cleaned and well maintained. The only negative is that the passengers are woken up and told to go to their vehicles, however the access to the decks are not open yet. So, the passengers need to wait standing up for a while, which is particularly unpleasant for elderly passengers or family with young children. Of course, the staff needs to clean the cabins, but it's a bit hasty. Apart from this, I have very happy with the service offered by DFDS Seaways.
Reviewed by James who travelled with DFDS Seaways on Norman Voyager
"Ferry Crossing"
Good value. Shame there's no on-board Wi-Fi.
Reviewed by Patrick who travelled with DFDS Seaways on Norman Voyager
"Journey"
The crew were very nice in France like in England. I would recommend this companu.
Reviewed by Mickael who travelled with DFDS Seaways on Norman Voyager
"Sailing from Le Havre-Portsmouth 11th June 2014"
Everything was fine regarding boarding, on time, staff etc. The only problem was toilet facilities, dirty toilets, no soap and nothing to dry your hands on. We would definitely use DFDS again but would recommend taking wet wipes.
Reviewed by Barry who travelled with DFDS Seaways on Norman Voyager
"My opinion"
The crossing went well, the boat was on time and the food was good.
Reviewed by Anita who travelled with DFDS Seaways on Norman Voyager
"A very pleasant crossing"
Nothing to report, a good value for money.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Good crossing"
I'm not a particularly experienced ferry user but I was quite happy with the experience we had.
Reviewed by Peter who travelled with DFDS Seaways on Norman Voyager
"Vintage vehicles"
Sailing was very calm arrived on time it was a bit rowdy but the ferry was packed with vintage WW11 lorries etc and vintage cars and motor bikes but the atmosphere was friendly and it was nice to be able to meet people who were taking part in the June 6th services for WW11 70th anniversary.
Reviewed by Charles who travelled with DFDS Seaways on Norman Voyager
"Le Havre Portsmouth"
This journey went very well, thanks to the punctuality, the professional attitude of the staff and the good organisation at boarding.
Reviewed by Alain who travelled with DFDS Seaways on Norman Voyager
"Very decent prestations"
A very good impression overall. It's not as good as Brittany Ferries, but the fares are a lot cheaper. The external cabin (4 people) was very decent. The disembarkment was a bit long.
Reviewed by Alain who travelled with DFDS Seaways on Norman Voyager
"excellent value"
Really good on time crossing, boarding well managed by the crew, very good motorcycle parking and lashdown. Excellent chicken curry,comfortable bar, I enjoyed the trip & coming back into portsmouth, it's light's, the ships, and it always feels good to be back home.
Reviewed by Arthur who travelled with DFDS Seaways on Norman Voyager
"Recommend"
Excellent, good value for money.
Reviewed by Kevin who travelled with DFDS Seaways on Norman Voyager
"In need of improvement"
It's a pity that the announcement to say that we arrive in the morning is so late (7am for an arrival at 8am). There is no time to shower or even just wash a little when you are 4 people in a cabin, you have to rush through your breakfast…. I thought that the staff didn't want to work a lot during breakfast, am I right? Nothing else to report as we sleep.
Reviewed by Jean-pierre who travelled with DFDS Seaways on Norman Voyager
"Grateful thanks"
My wife and I wish to send grateful thanks to all the crew members of the Seven Sisters ferry who helped me when I collapsed with loss of conciousness, due to a temporary abnormal heart rhythm. I was kindly lent the use of a cabin until arrival. The blonde female crew member who pushed me to our car while I was vomiting [due to the heart condition, not seasickness] was exceptionally kind. My wife, a doctor, drove me to hospital where I stayed overnight and I'm now recovering at home while waiting for a heart operation.. Please thank everyone involved.
Reviewed by David who travelled with DFDS Seaways on Norman Voyager
"Evening ferry to Le Havre"
Grading as below. Courteous pleasant staff.
Reviewed by Jean who travelled with DFDS Seaways on Norman Voyager
"A very good crossing!"
A very good crossing, in spite of a rough sea. The staff is welcoming and efficient.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Satisfied"
Satisfied
Reviewed by Tony who travelled with DFDS Seaways on Norman Voyager
"a crossing between portsmouth and le havre"
The staff on board is polite and competent. Punctual
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"JC Gavan "
Efficient and fast. Unfortunately no cabins available so uncomfortable over night. Some seats broken and didn't recline, or didn't stay upright. We eventually found a row that suited. All in all good value for the money.
Reviewed by David who travelled with DFDS Seaways on Norman Voyager
"A good crossing on a budget"
We booked to go to France at short notice, and found DFDS to be the best value crossing, allowing us a leisurely journey down to Portsmouth, with time for a meal before boarding, and a reasonable arrival time in France rather than the middle of the night! The Seven Sisters is clearly not as recently renovated as some other ferries - most of the reclining seats we saw seemed to be stuck in one position and it was just a case of luck if yours was upright, or reclined, also the TV being left on all night in the reclining areas wasn't great for getting a good nights sleep. That said, there were plenty of people who had come prepared with sleeping bags and roll mats, laid out around the lounge areas, and along the floor under the reclining seats, which is what I will be doing next time I cross! Breakfast was a good serving for a reasonable cost, made even better by the fantastic sunrise if you sit on the correct side of the boat.
Reviewed by Owen who travelled with DFDS Seaways on Norman Voyager
"The Commodore Suite"
This suite was lovely! A large double bed, a welcome bathroom with shower, toilet, etc, and a great view of Portsmouth harbour from the front of the ship. Well worth the price! The ship is small, but there is a restaurant, bar and good seating at tables where you can work on your laptop after dinner.
Reviewed by John who travelled with DFDS Seaways on Norman Voyager
"Trip back from France."
Generally good value for money - the trip could be bit quicker possibly. The ferry lacks the finesse of Brittany Ferries, but the staff were pleasant and it was good value. John Pell
Reviewed by John who travelled with DFDS Seaways on Norman Voyager
"Good trip"
Pleasant trip over to France - check in was painless, facilities at Portsmouth are good, ferry was clean and food and drink OK and arriving at 8:00AM meant we had a whole day to travel south so made good progress. Only downside was that it took ages to get off: first on but last off so don't get to Portsmouth early.
Reviewed by David who travelled with DFDS Seaways on Norman Voyager
"Smooth Sailing"
We did experience a long delay checking in due to the printer not working. I felt a little embarrased as people queuing behind us for half an hour were not advised to move to another queue. We waited for 45 minutes before another assistant printed our boarding pass out for us, a contingency plan for if this happens should be in place. Despite that the actual boarding the ferry and the crossing was very smooth. For a short journey there is enough facilities and the staff are very helpful and polite.
Reviewed by Patricia who travelled with DFDS Seaways on Norman Voyager
"My comment"
A nice and confortable ship It's a pity that there are no movie theatre.
Reviewed by Alexander who travelled with DFDS Seaways on Norman Voyager
"Poor catering"
My wife, my friends and myself regularly use cross channel ferry services. We all thought the food on offer was poor quality and I had to leave the curry that I had ordered. I will continue to use this service but will probably take sandwiches.
Reviewed by Keith who travelled with DFDS Seaways on Norman Voyager
"a return crossing"
The inbound journye was made difficult by the lack of manners of some people (slamming doors, people talking loudly at night). As the concept of respect for other people does no longer exist, I cannot be upset with your company.
Reviewed by Jean-françois Olivier who travelled with DFDS Seaways on Norman Voyager
"a return crossing"
The inbound journye was made difficult by the lack of manners of some people (slamming doors, people talking loudly at night). As the concept of respect for other people does no longer exist, I cannot be upset with your company.
Reviewed by Jean-françois Olivier who travelled with DFDS Seaways on Norman Voyager
"Portsmouth - Le Havre - Seven Sisters 4/11th April 2014"
Nice ship, good crossing.
Reviewed by Fergus who travelled with DFDS Seaways on Norman Voyager
"Portsmouth -Le Havre April 2014"
I love using the ferries--I appreciate "slow travel"-- an opportunity to read a good book and observe others. The service is very good all-round- courteous staff, very clean ships and general efficient operation etc I have just a couple of quibbles-- its a sham,e your catering staff have succumbed to the lowering of standards that seems to be creeping in in other places- leaving the customer to take out the tea bag. Its a little thing but it represents a lowering of standards. The second small point- could yopu consider offering a gluten-free option and soya milk for tea/coffee. Allergies are now very big and limits many peoples' ability to eat out- but many outlets are now catering for them.
Reviewed by Phil who travelled with DFDS Seaways on Norman Voyager
"Great value!"
Basic but everything you need. We paid £78 return Portsmouth - Le Havre and can't complain at all about the facilities on board. Excellent value for money.
Reviewed by Jane who travelled with DFDS Seaways on Norman Voyager
"Le Havre - Portsmouth on Seven Sisters"
The crossing was cheaper. The boat is confortable and clean. The cabin is confortable. The staff on board is friendly and always helps with a smile. The boat isn't too big and everything is accessible for elderly people. We enjoyed our journey.
Reviewed by Valerie who travelled with DFDS Seaways on Norman Voyager
"Good crossing, would recommend"
We have used the service on 2 occasions recently and were pleasantly surprised as it was excellent value for money; comfortable seating and efficient service. Will definitely use again!
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Trip to Dordogne via Le Havre"
Excellent crossing on DFDS from Portsmouth to Le Havre. This appeared to be a new vessel and was more comfortable than our previous crossing. It is a good destination for getting to South West France.
Reviewed by Brian who travelled with DFDS Seaways on Norman Voyager
"Easy Peasy Channel Crossing"
It was the first time that I'd used DFDS and it was just me driving. I'd booked using Direct Ferries so needed to get my tickets at Portsmouth and Le Havre. Everything went well. The check-in staff were very helpful. Departure form Portsmouth was on-time. There was a delay at Le Havre due to a security alert but not the fault of DFDS. Passengers were kept informed by staff both in the car park and on the boat. I recommend DFDS and will be using them again when using this route. One improve I would like to suggest is to allow dogs out of vehicles during the crossing. This is done on ferries in other parts of Europe (eg Italy to Greece) but not crossing the Channel.
Reviewed by Mike who travelled with DFDS Seaways on Norman Voyager
"Review"
All great, late departure but arrival time ok, cabin excellent hope to use again soon. Many thanks
Reviewed by Kevin who travelled with DFDS Seaways on Norman Voyager
"Trip to France"
We booked with DFDS as they were reasonable and offered us the service which others did not. I had to be in France to sign for a house and the ferry trip was on time, the cabins were comfortable and we arrived in Le Havre following breakfast on board ready for our dash to sign. I recommended this service to a friend who crossed over the following week for a drive down in to Spain. Thank you for any a pleasant trip.
Reviewed by Sarah who travelled with DFDS Seaways on Norman Voyager
"Le Havre ferry crossing"
Excellent value for money if all you want is a cheap short crossing. The Restaurant lacked any appeal. Food expensive and looked awful.
Reviewed by Phillip who travelled with DFDS Seaways on Norman Voyager
"beware of the booking dates"
The journey went well, the staff is welcoming and the cabins offers enough confort for a good crossing. The only problem was a booking mistake that I made. The inbound journey was the day before I selected on the search tool. Be attentive to the different options offered by Directferries.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Easy Journey"
The big plus is that you receive the code of the cabin with you boarding pass, so you don't need to wait for the key. The cabin was clean. The sea was agitated, but the crossing was confortable.
Reviewed by Tony who travelled with DFDS Seaways on Norman Voyager
"Le Havre to Portsmouth"
Excellent service on crossing from Le Havre to Portsmouth.Free seats very comfortable. Spectacular entry to Portsmouth at night. Will use this service again.
Reviewed by Alun who travelled with DFDS Seaways on Norman Voyager
"Le Havre Return crossing."
We travelled on the overnight crossing to Le Havre and booked a cabin. it is eight hours across at night, the cabin was very clean and towels were supplied, but you have to take your own toiletries. My only problem with this crossing, other crossings may be different, but groups travelling together decided to have open door discussions well into the early hours. The return journey only being five hours, we booked the free chairs, very comfortable. We chose to sit in the forward area, opposite the young childrens play area. Most of the time the children played farely quietly. Then older children joined in and the noise was terrible. These childrens parents left them playing, although notices on the wall state that children should be supervised. If we travel this way again, we will sit further away from the play area.
Reviewed by Jeff who travelled with DFDS Seaways on Norman Voyager
"ALL OK"
Best Price, ideal sailing times for me travelling from the south of France, on time departure and arrival and good helpful staff. all I could have done with was a WiFi connection which wasn't available on the boat.
Reviewed by Christopher who travelled with DFDS Seaways on Norman Voyager
"My Journey"
Portsmouth to Le-Havre - fantastic 8 hour journey didnt feel like we were on a ship at all. Le-Havre to Portsmouth on the other hand, horrific journey never again! I very much doubt you will post this review on your website This put me off ferry journeys
Reviewed by William who travelled with DFDS Seaways on Norman Voyager
"Friendly service"
The ladies at the reception were very helpful. A pleasant experience all round.
Reviewed by Conor who travelled with DFDS Seaways on Norman Voyager
"Le Havre to Portsmouth review"
Good service but a long journey to get to the harbour at Le Havre. No problems on the journey across to Portsmouth. Found Portsmouth much better harbour to leave in the dark than Newhaven.
Reviewed by Susan who travelled with DFDS Seaways on Norman Voyager
"Basic"
Strange car loading and offloading due to the parking and storage arrangements on this ferry. I think it would be better to back cars into position for a quicker offload. Facilities are pretty basic and small. Fortunately it was a lightly loaded boat so no pressure but I would hate to be on a peak service. No wifi. Pleasant and friendly staff.
Reviewed by Shaunne who travelled with DFDS Seaways on Norman Voyager
"Recent crossing to Le Havre"
Excellent crossing, bang on time. Winter facilities acceptable and cabin clean, warm and surprisingly roomy. Really enjoyed our first overnight with DFDS.
Reviewed by WK who travelled with DFDS Seaways on Norman Voyager
"Sleep"
For the overnight trip there is a lack of quiet, dark seating.
Reviewed by David who travelled with DFDS Seaways on Norman Voyager
"Refund"
Following a change in the return date from the 23rd to the 26th of December, we asked for a refund. We're still waiting for it.
Reviewed by Gerard who travelled with DFDS Seaways on Norman Voyager
"Good experience"
This was our first trip on this route, using the overnight service. The overall experience was better than we expected to be honest! Firstly the price was the best we found. The facilities were somewhat basic but perfectly adequate. The most impressive part for us was the staff on board - every single person we came across, french & english, were superb - excellent manner & communication. The cabin was fine. It was a 4 berth but to be honest I'd not like to be in there with 4 adults!! we had 2 adults & a child which was just about bearable with the space. Havin said that, the alternative of sleeping in the chairs was simply not an option! The crossing was fine, we got there on time but because we were parked on the top deck it did take a long while to disembark Return trip was fine too. Because it was an afternoon departure we didn't book a cabin & used the lounge seats. Was ok but I think in hindsight I'd prefer a cabin to try & get a bit more rest especially as it was 10.30pm when we arrived in UK & had a few more hours to drive home
Reviewed by David who travelled with DFDS Seaways on Norman Voyager
"Standard ferry "
As expected, not a luxury, but to sufficiently utilize a night to cross the channel.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"What A Rough Crossing!"
Well done to DFDS on maintaining standards and the ferry service despite horrendous weather conditions on both outward and return journey Portsmouth-L'Harve 27th Dec- 3rd Jan.Fortunately both my husband and I do not suffer with Sea sickness but the staff were v sympathetic with those that did,polite efficient and quick to respond to 'misshaps'I did dread the thought of visiting the toilets but was pleasantly suprised to see them serviced and clean.Well done everyone!
Reviewed by Elizabeth who travelled with DFDS Seaways on Norman Voyager
"Rough crossing but great experience"
I have just done return journey from Le Havre to Portsmouth on the Norman Voyager. Both trips were accomplished in the worst storms and roughest seas the area has seen in a long time and yet both crossings were excellent and departed and arrived on time. The cabins were clean and basic but they were comfortable and the staff were very helpful, polite, competent and knowledgeable. The trip was easy to book, and I can't fault the service. My only recommendations for improvement would be that the ship only has a tiny shop with a few items for sale - so don't think you can stock up on cases of cheap booze before your holidays. The catering did also look expensive, given that you've already paid for your ticket. Otherwise embarking and disembarking with a push chair was a challenge because of the stairs. The staff were quick to help us in any way they could. Overall, it was a very good experience that I would recommend to anyone with sturdy sea legs.
Reviewed by Jonathan who travelled with DFDS Seaways on Norman Voyager
"RETURN JOURNEY 2013 HOLIDAYS"
The sea was rough, but the crew was capable and reassuring. The boat was clean both morning and evening. The staff at the self service restaurant in the morning was nice and cheerful
Reviewed by Gerard who travelled with DFDS Seaways on Norman Voyager
"Very good"
We made two crossings with dfds. We paid 50 euros for each crossing with a car and two people. The ferries are good, in spite of the bad weather, it was barely moving. We ate once at the bar and once at the restaurant. Both were simple but good. Bording and disembarkment were quick.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Easy trip"
Very Happy with service will use again.
Reviewed by Mark who travelled with DFDS Seaways on Norman Voyager
"a pleasant journey"
I made this crossing with a very original objective. To feel the sensations of high waves between Le Havre and Portsmouth (not my first experience) A cheap fare (no cabin) I looked at Prévimer.org beforhand and I obtained what I was looking for. The staff is nice and friendly, the boat is very beautiful
Reviewed by Philippe R who travelled with DFDS Seaways on Norman Voyager
"a nice crossing"
We didn't try the food, so we cannot rate it. Regarding the cabin, the toilets and the berths were clean However the floor and the seats were dirty The passengers seats are a bit outdated IMPORTANT: It's not indicated on the ticket purchased online, but arrive 1h early if you want to board the boat
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Good boat but poor loading"
The cabin and the boat were simply perfect. No problems there. One major fault was loading the cars onto the upper deck and then having to reverse them to get them off. This slowed down what was an on time service and though the boat was not full of cars (although the lorry deck was pretty full)it all took ages.
Reviewed by Peter who travelled with DFDS Seaways on Norman Voyager
"Afternoon sailing"
Good value, efficient service. Friendly staff, reasonable food and comfortable surroundings. Cabins in short supply on night crossing unless booked well in advance.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Good Value for Money"
I frequently take a Transit over to France from the west of the UK. It makes a much shorter journey to use Portsmouth/L'Havre than Dover/Calais. It saves on fuel, saves on overnight at Dover and toll charges both ways. I always take a cabin because the rest makes such a difference to how you feel when you hit the road again. I thoroughly recommend DFDS. Direct Ferries got me the best price by a long way.
Reviewed by David who travelled with DFDS Seaways on Norman Voyager
"Journey from Portsmouth to Le Havre and return"
I had a very nice journey to and back from France. The staff on the boat was extemely pleasant, nice and helpful. Well done.
Reviewed by Olga who travelled with DFDS Seaways on Norman Voyager
"Portsmouth-Le Havre"
Great crossing. Cabins luxorious! Staff helpful and facilities spotless.
Reviewed by John who travelled with DFDS Seaways on Norman Voyager
"My experience with DFDS"
I found the trip quite pleasant and comfortable.
Reviewed by Rosa Maria who travelled with DFDS Seaways on Norman Voyager
"a perfect journey"
The timetable was respected. The crew was welcoming and competent A superb cabin I would recommend this company
Reviewed by Didier who travelled with DFDS Seaways on Norman Voyager
"Portsmouth - Le Havre"
Travelled overnight, found staff on board very pleasant and helpful. Had a clean and comfortable cabin. Good food and drink. Very good price for crossing.
Reviewed by John Gregory who travelled with DFDS Seaways on Norman Voyager
"The DFDS Experience."
Using DFDS is a pleasant and relatively inexpensive way to cross the Channel. The staff are friendly and unendingly helpful and the food uncomplicated and tasty. I would say, however, that travelling over night on your own, having had such good value at the point of booking, it comes as a shock when you learn that it would cost an additional £60 to share a cabin. Consequently, despite making myself as comfortable as I could for the night, I felt the effect the following day!
Reviewed by David who travelled with DFDS Seaways on Norman Voyager
"Your male chef"
All was well until the chef shouted at me because nobody was there to serve and it was my first time and it was really embering otherwise we enjoyed our trip hopefully he would control his temper with the costomers. Thanks alot. Rose Wilson
Reviewed by Rose who travelled with DFDS Seaways on Norman Voyager
"Weekend in Honfleur"
We were very impressed with our ferry. We had a meal in Portsmouth before boarding the 11.00 p.m ferry, had a few drinks in the very comfortable, clean bar. Reasonable prices. Cabin was larger than we had had on other ferries, we were a group of 4 and had two cabins everyone slept well. Lots of staff on hand when we boarded to assist us in finding our way around. We had a meal on our journey home on the 5.00 p.m ferry, very nice food shop is very small but overall a very pleasant experience.
Reviewed by Jennifer who travelled with DFDS Seaways on Norman Voyager
"Once again great service"
Good facilities including a microwave. I would say that we sat opposite the soft play area and it was very noisy. Lots of older children screening and shouting without parental supervision.
Reviewed by Evthokia who travelled with DFDS Seaways on Norman Voyager
"Trouble-free travelling"
The journey was very satisfactory. The food in the restaurant was wonderful and the staff very helpful.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Value for money"
Excellent value for money, compared to other ferry companies. A nice well equipped ship, good food and the staff were charming without exception. Recommended.
Reviewed by Len who travelled with DFDS Seaways on Norman Voyager
"RETURN TRIP ,PORTSMOUTH-LE HAVRE"
No complaints re the actual ship & sailing. BUT there are no signs for LD FERRIES IN PORTSMOUTH, WE ARRIVED EARLY, and luckily found A solitary man who directed us to DFDS FERRIES who had apparently taken over LDS ABOUT ONE YEAR AGO. Come on guys let your customers know where to go in Portsmouth.
Reviewed by FRED WILKINSON who travelled with DFDS Seaways on Norman Voyager
"Norman Voyager LeHavre - Portsmouth"
Good punctual crossing with high level of competence and efficiency of loading and catering personnel.
Reviewed by Christopher who travelled with DFDS Seaways on Norman Voyager
"Great journey!"
This was the first time I traveled with LD lines and I am really happy of this experience. The price was first of all really cheap, the staff were all really friendly and helpful(on the Ferry but also in Le Harve and Porstmouth), which is nowadays quite rare! I definitely recommend travelling with LD Lines. Marie
Reviewed by Marie who travelled with DFDS Seaways on Norman Voyager
"Portsmouth Le Havre"
Ideal crossing for us living in Central France. Comfortable cabin, decent food.
Reviewed by Thomas who travelled with DFDS Seaways on Norman Voyager
"Portsmouth to Le Havre and back"
The signage to when you get to Portsmouth isn't good so connecting LD Lines with the DFDS signage wasn't obvious and at 10.00pm after a long drive with trailer it would be nice to come of the Motorway and be more clearly directed - perhaps the post code of the actual entrance for the SatNag? Once checked in, loading was executed without fuss or stress and the teams clearly work well together. The seating area on this ship is quite small and located either side of the small bar with the restaurant at the far end. The ship has a whole deck of cabins so perhaps focused towards lorry traffic? The food in the restaurant was hearty and reasonable quality. It's perhaps a little expensive compared to onshore (Fish, Chips, Peas and Orangina - £12.50ish). Overnight trip to Le Havre was without issue. No blankets are provided for the seats so take your own and a pillow or neck support would be good. The lights in the seating area were turned off promptly about midnight, but some lights stay on and it's not obvious which these are until all others turned off. If you can't sleep with the light on it would be good to know so you don't sit under one of them. Didn't have too many load snorers which was good. The seating area was clean and seat was reasonably comfortable for sleeping. Could do with better foot support. Men's urinals were not all functioning and the use of tatty black plastic bags to cover them just lowers the quality of the experience. It looked like they'd been out of action for some time and it was more than one of the loos that were affected. Just this aspect makes you question the companies attitude towards the customer experience. Loos were clean and didn't smell which on a rough crossing would be a blessing! Breakfast smelled and looked very good, but I had coffee (good) and croissant (cold). Unloading quick and similarly well orchestrated. Return trip was overall similar to the outbound, but obviously in day light. If you want to sleep sit in the first seating area before the bar. The second area nearest the restaurant is next to the small kiddies play area and the shrieking might mean you can't settle. Food (Ginger Pork with Rice and Peas) was satisfying and a good portion. Looking at other diners there wasn't much waste on their plates either so conclude that quality is acceptable. Given the great reliability of this service even in bad Weather I would strongly recommend it. I think the pricing is very good and I'd be very happy to use it again next time I go.
Reviewed by Geoff who travelled with DFDS Seaways on Norman Voyager
"French Industrial Action"
We booked a cabin on the Portsmouth to Le Havre. It was very clean and the overnight passed in great comfort. However, on our return the French port was in the midst of industrial action. Your company made every effort to contact us via email, mobile phone and text to let us know. When I contacted your service personnel I found them to be very helpful and efficient in what for me a stressful situation. We were redirected to a Dieppe crossing which worked out very well. Would have preferred to not have the extra 3 1/2 hours driving (including the UK side) but that was out of your control. Satisfied customers.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Crossing to France"
All what you expect for a crossing the seat are not very comfortable for a night crossing but day one was all right.
Reviewed by Beatrice who travelled with DFDS Seaways on Norman Voyager
"LD line comment"
Used LD a few times now, and appreciate their timings and costs, with the Dieppe route very convenient if heading East of Paris. Ships are always clean and tidy and perfectly adequate for the short day crossing times. Extremely efficient and easy vehicle check in and departure, good friendly staff, will always use them if the routes suit the journey.
Reviewed by Hugh who travelled with DFDS Seaways on Norman Voyager
"Should have taken the tunnel"
This ship is not fit for purpose and the quicker it is changed the better. Loading and unloading take far too long.
Reviewed by Roger who travelled with DFDS Seaways on Norman Voyager
"Excellent for wheel chair users"
Wheel chair users are loaded onto deck 5 where they are level with all major services on board I.E. Reception, Restaurant, Toilets, Reclining seat lounges, bar and shop etc. The only down side being that your car is exposed during the voyage, and on busy crossings some complex manoeuvres are required to disembark. The ship also has various points of access to the outer walkways where smoking is permitted and catered for by several ashtrays.
Reviewed by Phillip who travelled with DFDS Seaways on Norman Voyager
"Portsmouth to Le Havre"
Good service. Good bar service for coffee and breakfast. Really convenient to leave Portsmouth at 11:00 pm and be in France first thing next day ready to drive.
Reviewed by Phillip who travelled with DFDS Seaways on Norman Voyager
"Crossing from Portsmouth to Le Havre"
Good crossing, on time, cabin comfortable. Little engine noise.
Reviewed by Clive who travelled with DFDS Seaways on Norman Voyager
"A Very Smooth Ride from France to the UK"
We were coming from Eastern France by train and needed to get to the UK and based on previous experience with Direct Ferries we booked from home on line in Canada. Very simple process and very reasonable rates. Since we had to wait in the Le Havre terminal for a couple of hours having travelled all day, it would have been nice to have had a café or coffee shop in the waiting area. On board, it took a while to get oriented but we were lucky to find seats in a very quiet lounge next to the Purser's office. As all the cars load before the foot passengers, the majority of seats are taken before latter get aboard. Dinner in the restaurant was very pleasant, looking out of the windows forward to the Channel. I must say the restaurant is a most friendly, efficient and well -run operation catering to a lot of people at once. The staff were particularly welcoming and helpful.
Reviewed by James who travelled with DFDS Seaways on Norman Voyager
"LD Lines"
Still badged as DFDS at ports which is ok if you know. Bar and restaurant rather small for the number of passengers. Cabins very clean and comfortable.
Reviewed by Paul who travelled with DFDS Seaways on Norman Voyager
"A great trip!"
We had a great trip on the ferry. Didn't book a cabin for the overnight crossing but managed to find some empty couches which we slept on. Great fun!!
Reviewed by Debe who travelled with DFDS Seaways on Norman Voyager
"LD Lines / DFDS Improvementa Needed"
On the western channel, the ferry competition is weak. Brittany Ferries prices are extortionate, unless a special offer is secured. DFDS is more affordable and can be very reasonable with special offers. The outward service from Portsmouth is overnight and many passengers opt for the reclining seats instead of cabins. Many bring camp beds or blow up mattresses, so the public areas become something of a camp site. Some stretch out on the bench seating, whilst the remainder contort themselves into various positions on the reclining seats to try and get comfortable for a snooze. The breakfast is a bit canteen like, but acceptable. Dinner on the return crossing is much the same - not haute cuisine. Avoid the fish - not proper fillets but frozen shaped portions - disappointing. I have two main gripes. Boarding is so painfully slow, not helped by that long narrow ramp taking cars up to the outside part of the main passenger deck and the subsequent manouvering to pack the cars into the limited space. Disembarkation is just as slow - as priority is given to the vehicles on the lower decks. My second gripe concerns toilets. Having used the ferry in June and found a gents urinal out of use, I was not expecting to find the same urinal still out of use in September and added to with the second of three also out of use. I mentioned the issue to staff and was told that parts were awaited. So let's hope the engines do not develop any faults, or we could be in for a very long crossing, or no service at all for a few months.
Reviewed by Alan who travelled with DFDS Seaways on Norman Voyager
"Seamless"
I had an excellent experience travelling with LD Lines on Norman Voyager. I hadn't had time to print off my on-line confirmation but it didn't matter as ANPR gave the staff my details as I arrived and I was greeted by name. The ship was clean and sailed on time. Unfortunately the wind had set my car alarm off and flattened my battery but it was not a drama as the sailing staff quickly summoned quayside staff with jump leads who started my car for free and had me away in minutes. Seamless service.
Reviewed by Jon Lewis who travelled with DFDS Seaways on Norman Voyager
"Trouble Free Travel"
The check in at Portsmouth was perfect. Practically drove straight through to the loading area. Once on board, the Cabin was excellent, clean and very comfortable. On arival at Le Havre, disembarkation was very quick and efficient and we were very soon on our way in France. The return journey was just the same except for the fact that we hadn't had time to eat so we had to find something on the Ferry. Were we pleased at that, the meal and wine deal in the restaurant was excellent and the food was top class. We travel over at least twice a year and Direct Ferries will get our business from now on. Thank You for making our holiday complete.
Reviewed by Antony Barnham who travelled with DFDS Seaways on Norman Voyager
"Great service from LD Lines"
Good crossing from Portsmouth to Le Havre all went well, missed the return ferry because of road works in France (one of those things in life you have to accept). The guy at LD Lines reception desk was very helpful rebooked our crossing from Dieppe to Newhaven for the next morning crossing with NO charge. Great service just about to book another crossing with LD Lines.
Reviewed by Clive who travelled with DFDS Seaways on Norman Voyager
"Le Havre - Portsmouth"
Very punctual. Very well organised The seats were confortable and the atmosphere friendly However, the English captains on the ferry are loosers.
Reviewed by Christian who travelled with DFDS Seaways on Norman Voyager
"My Thoughts"
We found the boat very clean and our bunks surprisingly spacious and there was lots of hot water for showers, there were three of us in a cabin. The staff were helpfull and 'smily' On the return trip we hadn't booked a cabin and were told there would be unreserved lounger seats, but not enough of these were available I'm afraid. If you were a seasoned traveller and were prepared to rush and barge a bit, I'm sure we could have got to the front of the que for some. We ate on our return trip and the food was ok, one of our party had the fish and chips which he didn't eat as it was so dried up and tasteless, I feel if he had complained he may have been offered something else, but he was tired and not willing to do so. I had the curry which was ok, but my nan bread was cold and dry. I also didn't say anything. All in all, apart from the food, which was average a good experience.
Reviewed by Carrie who travelled with DFDS Seaways on Norman Voyager
"Overnight ferry from Portsmouth to Le Havre"
Despite a delay in loading, the voyage was excellent with a clean and comfortable inner cabin.
Reviewed by Hugh who travelled with DFDS Seaways on Norman Voyager
"Crossing"
We were very impressed with being able to book on line the day before our crossing and not even having to print out a ticket, no hassle. Good Crossing. Will use LD again.
Reviewed by Peter who travelled with DFDS Seaways on Norman Voyager
"Good value"
Couldn't fault it!
Reviewed by Peter who travelled with DFDS Seaways on Norman Voyager
"Coming home"
Very good value for money. The food was generally good. It was a bit difficult to get the car off as we had to reverse it.
Reviewed by Brian jameson who travelled with DFDS Seaways on Norman Voyager
"Good for the price"
LD Lines were much cheaper than the other companies doing similar routes but we felt we got good value for our money. The ship was clean and comfortable, and the staff we dealt with were helpful. The only downside was that the car parking deck has no exit in the direction you park facing, which means everyone has to reverse and turn round to disembark. On the way over to Portsmouth, there didn't appear to be anyone directing this, and it was a bit chaotic. It was still a bit of a shambles on the way back to Le havre but at least there was an LD employee refereeing.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Very good except that…."
Everything was great, except for the ramp to the upper deck which was a bit stiff.
Reviewed by Gerard balloteaud who travelled with DFDS Seaways on Norman Voyager
"Trip to le havre"
Excellent service, good cabin, speedy efficient loading, will definitely use this service again. Only critisism lack of facilities available at le havre on departure disappointing ie one coffee machine.
Reviewed by John who travelled with DFDS Seaways on Norman Voyager
"Happy holidays"
Very pleasant crossing. Had a cabin, which was really good to have. Friendly staff and I would travel with LD lines again.
Reviewed by Patricia who travelled with DFDS Seaways on Norman Voyager
"A rather good journey"
The cabins are spacious and confortable. You sleep well until 7am when you are forced to get up.
Reviewed by Carole who travelled with DFDS Seaways on Norman Voyager
"Motorbike"
Very helpful crew. Pity we were left in the bottom of the ship until all others had left.
Reviewed by Desmond who travelled with DFDS Seaways on Norman Voyager
"LE HARVE TO PORTSMOUTH"
BASIC, CLEAN AND EFFICIENT.
Reviewed by Michael who travelled with DFDS Seaways on Norman Voyager
"Plymouth to LeHarve"
I took my family to France, I am a mother on my own with three children, so was a bit nervous. The ferry terminal in Portsmouth was very easy to find. It was an overnight crossing so I paid the extra and booked the cabin. I am so glad I did, it was comfortable, clean and made the journey very easy. on the return trip, the ferry terminal was well sign posted. It was a little confusing when I got to the terminal as it said Brittany Ferries only, but it was also for LD lines. The staff were very helpful and polite. The food was OK. There was an option to have a day cabin for 20 euros, in retrospect I should have taken that as my children did like spending my money on board. I would definitely use LD Lines again, it was good value for money.
Reviewed by Samantha who travelled with DFDS Seaways on Norman Voyager
"Norman Voyager"
We used the Portsmouth-Le Havre service and returned the same way. The overnight sailing was great, we had a cabin which we needed as we had a long drive in France. The boarding was efficient and fast which enabled us to be in our cabin early enough to get a full night sleep. Docking in Le Havre was a breeze! I wish the same could be said for arriving in Portsmouth. The queues at passport control were horrendous as 3 ships dock at the same time, it took 45 mins in a queue to get through which was not great considering we had already had a long day. The ship was great, very clean and comfortable and the cabin was comfortable. My only criticism is the lack of comfortable seats for the return. We did have seats but a lot of people had to sit on floors or stand around. Definitely travelling with them again, highly recommended!
Reviewed by Sam who travelled with DFDS Seaways on Norman Voyager
"Smooth sailing but difficult sleep!"
While we knew the journey was an eight-hour trip overnight and that we wouldn't be having cabins, we had hoped for seats that reclined a bit more. The seating was in abundance, of that we were pleased, and it was a smooth and uneventful crossing. Some of us found suitable sleeping areas in the restaurant on the benches and we were very glad to have bought our pillows and blankets on board as they were all indispensable. We were all impressed by the outside areas that were allowed for passengers to roam around; they seemed less restricted than on other boats. This allowed us to enjoy the fresh sea air and the wonderful sights and views leaving Portsmouth and indeed, arriving in Le Havre, early the next morning.
Reviewed by Anna who travelled with DFDS Seaways on Norman Voyager
"Delay"
It's ok for a ferry to be late, but it's a pity that so few information are given about it. There was only was annoucement and it was impossible to hear it. Moreover, the electronic pannels were indicating that boarding was starting at 9.30pm when it only started at 10.45pm.
Reviewed by Thierry who travelled with DFDS Seaways on Norman Voyager
"Portsmouthund Le Havremit LD Linesauf the Norman Voyager ferry "
Booking and processing were carried out without problems. It would be desirable to provide a more precise description of the ferry-copmany and exact address of the ferry terminal for input into the navigation system in the booking confirmation would be.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Trip LeHavre Portsmouth"
It was very easy and pleasant to travel with LD Lines! Thank you
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"The best mode of transport to go to England"
A very quiet crossing during the night (it took me a few minutes to realise that the ferry had left the port), the staff was very pleasant, the sunrise was beautiful. An excellent value for money.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Overnight sailing Sunday August 25th"
My wife and I traveled overnight but my wife was taken ill on the crossing.Early in the morning I asked if there was a ships doctor on board, there was not but the captain was really efficient. He visited my wife in our cabin, was most courteous, arranged for our car to be one of the first off. A van was arranged to meet us as soon as we drove off and escorted us to the nearest Health centre. Our escort took us to the receptionist and explained my wifes illness and left us in very capable hands. Thank you to the Captain for all his help and concern. Sadly I do not have his name.
Reviewed by Donald who travelled with DFDS Seaways on Norman Voyager
"No refunds allowed!!!"
Did not travel due to my wife having serious illness requiring urgent and ongoing treatment. There is a no refunds policy in place so out of pocket. Didn't seem to be a cancellation facility or option to defer to a later date. seems to be a case of once they have your money you're committed or if you don't go, tough!
Reviewed by Paul who travelled with DFDS Seaways on Norman Voyager
"The return trip"
The company was very efficient and the trip was very easy. The cabin overnight was great if a bit cramped. the food in the restaurant was fine and there were enough places to sit - just! The only thing which marred the return was that I chose seats near the childrens play area. There was a group of young children who were unbelievably naughty, loud, screaming and generally badly behaved. In spite of the request, twice, over the speaker system for parents to control their children, they continued. THe staff did come and try to calm them but in th eend it caused me so much distress that we moved seats. Disappointing that duty free was so tiny!
Reviewed by Caroline who travelled with DFDS Seaways on Norman Voyager
"Overnight on the Ferry"
I have a mobility disability and ordered a disable cabin and expected a normal cabin with a few handholds. Instead we were given a cabin with plenty of room and best of all was the shower and toilet facility had plenty of room and handholds so that at no time wasI troubled by the motion of the ship. We also were given a parking space just outside the facility so didn't have far to the cabin. My only gripe is that the food for breakfast looked and tasted tired. Catering could do with a bit of update training
Reviewed by David who travelled with DFDS Seaways on Norman Voyager
"Anonymous Ferry?"
Since LD Ferries has been taken over by another company wouldn't it be a good idea to inform your customers of this fact?! When we arrived at Portsmouth we were concerned that LD Ferries was not mentioned anywhere and we didn't know where to go without asking a policeman who was directing traffic - not good enough!
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"portsmouth to le harve"
We undertook an overnight ferry with cabin, very pleased with the trip, ferry was clean and staff were excellent! Would recommend this to anyone with children who have a long drive ahead once arriving in France
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"Portsmouth to L'Havre return trip"
It did the job! Embarkation took a while. Our cabin was clean, quiet and comfortable and we arrived on time. On our return, we were almost the last to embark and the last to disembark so a lot of waiting. The very friendly man organising the loading helpfully explained it was because they didn't want my elderly dad having to climb stairs. i even had time to brew tea!! Plenty of seat choice in the lounges but the meal in the restaurant was dire and very expensive. The staff were helpful and friendly but the quality of the food was so disappointing, especially after 10 days in France. The price was competitive and we got what we paid for.
Reviewed by who travelled with DFDS Seaways on Norman Voyager
"A good journey, but LD could make some changes."
Reviewed by Bernard who travelled with DFDS Seaways on Norman Voyager
"Le Havre - Portsmouth"
My family and I had a great travel. We have 2 twins (5 years) and we were a bit worried about travelling by ferries, but we found perfect boarding operations and very confortable accomodation on board. All facilities were easily experienced.
Reviewed by Daniele who travelled with DFDS Seaways on Norman Voyager
"Travelling with Directferries"
It was my first journey with Directferries and I am very happy with it (installation, meals, staff) I will recommend your company and I am looking forward to travelling with you again.
Reviewed by Christine who travelled with DFDS Seaways on Norman Voyager
"Notes regarding both crossings"
Outbound crossing from Le Havre: very disappointed with the quality of the boat: small, no booking for reclining seats (people are putting their bags or their jackets on the seats for long periods of time) and there is no way to find two free seats. The food wasn't very appetizing, except for the sandwiches.
Reviewed by Alain et Yolande who travelled with DFDS Seaways on Norman Voyager
"A good impression"
Le Havre / Portsmouth in July. Punctual despite a long boarding Good facilities on board with showers in the cabins Helpful and competent staff
Reviewed by Xavier who travelled with DFDS Seaways on Norman Voyager
"France 2013"
Facilities were most satisfactory for our requirements.
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