Operated by DFDS Seaways on the Dover Calais route
The DFDS Seaways ferries can carry in excess of 1900 passengers, with ample space for passenger and freight vehicles. The state of the art vessels include a choice of bars, cafes and restaurants, as well as a shop for any last minute purchases or souvenir buying. Travellers of all ages will find plenty to keep them occupied whilst on board, with a designated kids area, video games section and plenty of areas to relax and take in the sea vistas.
Premium Lounge seating provides those seeking a more luxurious journey with the ideal setting. As well as private area seating you are treated to complimentary food and drinks, newspapers and have the option to kick back and watch some TV. From your comfortable chair you can enjoy beautiful sea views.
On board, you will find a self-service restaurant serving a range of delicious hot and cold dishes, freshly cooked throughout the day. Vegetarian alternatives and children's options are also available. If you would prefer something lighter, there are also plenty of cafes and bars where you can relax and admire the superb sea views.
You don’t have to just sit around whilst making your crossing, with DFDS you can indulge in some retail therapy and maybe treat yourself to a little something while on the move. The Sea Shop includes great deals on fragrances, skincare and cosmetics, as well as being stocked up on gifts, souvenirs, magazines, books and sweets. The kids can also enjoy the range of goods with plenty to choose from the toys and games selection. Don’t worry if you’ve forgotten to pack some of your much needed holiday essentials. You can find everything from phrase books, maps and guides to toiletries and adaptors.
Additional Onboard Facilities - DFDS Seaways - C Class
Keeping the little ones can prove to be one of the greatest challenges when travelling abroad but this is made a lot easier with a dedicated soft play area. Here they can safely run around, burn some energy and enjoy the journey. Those youngsters who have outgrown the play area can pass the time in the arcade area, where they will find a number of video and racing games.
The C Class vessels all have lift access parking, passenger lifts so you can move freely between the decks and wheelchair accessible public toilet facilities.
Please Note: Whilst we have taken great care in making our C Class guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.
88% of our customers recommended this ship
"Cheap and efficient"
Booked with Direct Ferries as they were mentioned on Martin Lewis. Couldn't believe they were a lot cheaper than booking direct with DFDS. Booking process was easy and had instant confirmation and follow up emails were helpful and clear info. Would definitely use Direct Ferries again and happy to recommend.
Reviewed by who travelled with DFDS Seaways on C Class
" My Voyage experience "
Excellent
Reviewed by Prabhu Richard who travelled with DFDS Seaways on C Class
"Excellent Service "
Very comfortable service
Reviewed by who travelled with DFDS Seaways on C Class
"Excellent "
Excellent experience, very clean ferry and friendly service. I would definitely recommend.
Reviewed by Robert-lee who travelled with DFDS Seaways on C Class
"Travel to France "
Everything was good. Food ok. Staff friendly. Ship on time thank you
Reviewed by Anthony who travelled with DFDS Seaways on C Class
"Dover to Calais"
We had two great crossings. Arrived early for both and straight onto the earlier ferry. Paying extra for speedy boarding was excellent value as first on and first off. Also quite a bit cheaper than the competition.
Reviewed by Cliff who travelled with DFDS Seaways on C Class
"Quick, Puntual, Professional"
Easy to book, quick to load punctual to depart and arrive. I was able to work during the crossing. Thanks to the availability of Wi-Fi and power supply.
Reviewed by Fiona who travelled with DFDS Seaways on C Class
"Holidays UK"
The trip to and from the UK (Calais-Dover) was perfect, shame the checking-in took over an hour both ways so although we were an hour early we had to take the next ship..So a manditory 'pauze' of 90 min each turn. On your site you recommend to arrive 45 min before departure; make that double to prevent disappointments. On board the (ladies) restrooms should be checked and cleaned more often. The trips was pleasant, till next time
Reviewed by Pascal who travelled with DFDS Seaways on C Class
"Good experience "
Perfect
Reviewed by Alin who travelled with DFDS Seaways on C Class
"Good service but could have been better"
I accidentally purchased the wrong tickets.. got my port entry and exits the wrong way round when booking! My fault totally! They fixed the issue but charged me £70. I felt that was a bit steep! Happy it hot sorted but would have been nice for a bit of a break😂
Reviewed by James who travelled with DFDS Seaways on C Class
"Timetable issues"
DF rescheduled our trip, making it an hour earlier. We made it to the port in perfect time only to be held up by software issues at UK Border control. In short, we missed the rescheduled crossing and had to wait 3 hours for the next. Can't really blame DF, but not a good day in all.
Reviewed by Glenn who travelled with DFDS Seaways on C Class
"First Experience with DFDS"
Everything about your service is excellent. Good communications, cleanliness aboard ship, staff very friendly, price and facilities. However, our return trip yesterday was extremely frustrating and time wasting. After a 447-mile return from the Swiss boarder we managed to get to Calais in time to be boarded 0n the 23rd August Calais to Dover Because of the UK Boarder Control, I and numerous passages were left stranded. Having been registered on the boat, surely it could have waited 10 -15minutes. The ferry afterwards left 10 minutes late. It meant we had to wait over two hours in the port increasing our overall time travel time back to the UK to 14 hours! Really felt let down that the ferry left unusually on time at 2.20. If you have problems with the UK Boarder Crossing than don't register people on the boat if you can't be flexible for a few moments. Surely you know who has been registered and can wait. The ferry was still in port when we arrived and missed it by minutes. A real shame as our first experience with everything else was excellent. Thank you.
Reviewed by Patrick who travelled with DFDS Seaways on C Class
"Calais - Dover trip"
Very very large queue/delay at UK customs. DFNS check in, was good, French border fast and clean, but UK border... caos. New passenger´s terminal is nice and large but not well equipped. Large shopping area and nice coffee shop but very reduced offer and only one worker there !! Very bad coffee too. Free wifi is good. Toilets are small for that large facility.
Reviewed by Maximo who travelled with DFDS Seaways on C Class
"Ferry crossing"
Very good and friendly service
Reviewed by Jeffrey who travelled with DFDS Seaways on C Class
"Great way to start and end your holiday"
From start to finish we all enjoyed our recent trip from Dover to Calais. It was smooth and everything was clear from arriving at the port. The staff on the dock were chatty and informative and really set us up. On the return leg, we paid for the Premier Lounge which was perfect for the peace a quiet and drinks and food that were included. I had a chance to sleep before the next drive. Highly recommended.
Reviewed by Andrew who travelled with DFDS Seaways on C Class
"Holiday "
Great
Reviewed by Mihai who travelled with DFDS Seaways on C Class
"VERY IMPRESSED "
At first I was very sceptical about using Direct ferries,but my experience has been very good. I would recommend them and hopefully,I'll use them again.
Reviewed by Naseem who travelled with DFDS Seaways on C Class
"Vive La France"
Excellent experience despite being diverted to Dunkerque from Calais due to industrial action. No big deal and all the staff were very helpful and welcoming even at passport control! Happy to to take this route again and certainly use DFDS to get to France which will be a regular occurrence moving forward.
Reviewed by Mark who travelled with DFDS Seaways on C Class
"Satisfied."
A good return trip with 2 weeks in between. Good facilities & helpful staff. Return delayed but no reasons given. maybe the weather?
Reviewed by James who travelled with DFDS Seaways on C Class
"Toilet service "
It was the first time to find the toilet is so bad. My wife wanted to go to the toilet and found onlt one toilet that is very bad and couldn't use it
Reviewed by Hemdan who travelled with DFDS Seaways on C Class
"All good!"
Loading was efficient, cast off on time, every area of the ship was super clean, nice coffee and fresh sandwiches.
Reviewed by Roland who travelled with DFDS Seaways on C Class
"Revised schedule annoyance "
Whilst our crossing on the way to France ran on time, in fact the kind lady at the check in desk managed to get us on the earlier ferry. Our experience on the way back was not as smooth. We arrived an hour before the departure of our 13:15 ferry back to Dover, only to be told that the DFDS schedule had been changed and the next ferry wouldn't be until 14:20. With very little to occupy us whilst we waited for 2 hours, this proved a very frustrating end to our trip. If the schedule changed why were we not informed? Very annoying, as we could've spent an extra couple of hours in bed, or at the city we were staying. .
Reviewed by Charlie who travelled with DFDS Seaways on C Class
"Perfect"
Pay the extra and travel DFDS, way better than P&O. If you can travel on a Monday for a quiet boat with barely any children on board. Food was good and facilities were clean
Reviewed by Thomas who travelled with DFDS Seaways on C Class
"Super efficient "
Very friendly staff from check in to disembarkation - Really flexible and got me back far sooner than I expected
Reviewed by Graham who travelled with DFDS Seaways on C Class
"DFDS are the best"
I always use DFDS. The best operator between Dover and Calais. Lovely staff, good food and great service
Reviewed by Jakub who travelled with DFDS Seaways on C Class
"Didn't travel"
Not great, had a hitch and wanted to re-schedule but not allowed as it was within 24 hours of departure time, so total loss and had to pay again
Reviewed by Paul who travelled with DFDS Seaways on C Class
"Dover / Calais"
Very good
Reviewed by Gustave who travelled with DFDS Seaways on C Class
"Travel to Calais "
First class service
Reviewed by Geoffrey who travelled with DFDS Seaways on C Class
"first ferry crossing in years"
allright
Reviewed by Marregje Gezina who travelled with DFDS Seaways on C Class
"Shocking - Direct Ferries Booking!"
We have no issues with the ferry company but certainly have a major one with Direct Ferries, tried to change our booking but didn’t receive a reply then when we did we were informed we couldn’t change!
Reviewed by David who travelled with DFDS Seaways on C Class
"Feedback trip to the UK"
Perfect trip and helpful crew, thanks
Reviewed by Etienne who travelled with DFDS Seaways on C Class
"Nice crossing but it’s the little things that are missing"
It’s a ferry we get that. However the food is just appalling and the WiFi is rubbish. Great staff make up for an obvious lack of investment
Reviewed by Kirk Blackmore who travelled with DFDS Seaways on C Class
"Excellent "
Good Quality and cleaness
Reviewed by Alwin who travelled with DFDS Seaways on C Class
"1st trip "
friendly staff, flexible company and in time .
Reviewed by Ali who travelled with DFDS Seaways on C Class
"Fabulous "
Fantastic
Reviewed by Sedigi who travelled with DFDS Seaways on C Class
"A few days in France"
We took the ferry Flanders to Calais and we’re extremely disappointed at the service in the premium lounge. We had paid an extre £30 each way and I can honestly say it was not worth it on the trip out. What was more worrying there was no safety briefing. On our return on the Dune it was a very different trip. Plenty of snacks and fruit and when we went to the duty free we were assisted by a lovely lady called Carol.a brand ambassador. She could see that we were disabled and went out of her way to,take care of us even arranging For our goods to be brought to our car when we arrived back in U.K. I don’t want anybody to lose their job but the you * guy on the trip out couldn’t care less.
Reviewed by Patricia who travelled with DFDS Seaways on C Class
"My recent experience with DFDS"
DFDS Staff extremely polite and helpful
Reviewed by David who travelled with DFDS Seaways on C Class
"Highly recommended"
The staff are accommodating and friendly. No problems encountered. Wonderful experience.
Reviewed by Jeremiah who travelled with DFDS Seaways on C Class
"All went well!"
Really friendly staff, very efficient crossing. Boat in great condition. Not much in the way of kids' activities, but for a short crossing it's fine as they are busy anyway!
Reviewed by Luke who travelled with DFDS Seaways on C Class
"Weekend trip"
The ship was comfortable and the facilities were good. However, both crossings were delayed by an hour.
Reviewed by Terry who travelled with DFDS Seaways on C Class
"Our recent weekend trip"
We travelled both ways on the same boat. It was very calm and really comfy and on time. On the way back the sea was very choppy but it was still fine inside.
Reviewed by Anna who travelled with DFDS Seaways on C Class
"Weekend away"
Boat was clean, not too busy, food and drink well overpriced, but expected.
Reviewed by Susan who travelled with DFDS Seaways on C Class
"Highly recommended!"
The best ships to cross the chanel!
Reviewed by who travelled with DFDS Seaways on C Class
"Poor Lounge "
I have been in the lounge on other ferry companies and you have a multiple choice of lunch and snacks for only £10 - £15. Yesterday I entered the premium lounge to find moldy bananas and stale biscuits> it cost me £17.50 to enter the lounge but I could not have any substantial food for that price. Seems like a massive con.
Reviewed by Marco Lelio Furio who travelled with DFDS Seaways on C Class
"Great Service!"
We arrived slightly later than planned due to traffic. We were moved to the next ferry but when we arrived in our departure lane we were told we could just make our original slot, Super !
Reviewed by Carl who travelled with DFDS Seaways on C Class
"Best Ferry Operator "
DFDS are simply the most efficient operator. We travel a lot and now only book DFDS because we know it will be hassle free. Facilities are very good , the staff are excellent and it’s always clean on board. Thank you
Reviewed by Mir Ghani Amir who travelled with DFDS Seaways on C Class
"nagative"
They charged me £30 each way for adding one person when the real charge is per car
Reviewed by who travelled with DFDS Seaways on C Class
"Great"
Great
Reviewed by Tomas who travelled with DFDS Seaways on C Class
"Snatched victory from the jaws of defeat 😊"
After a day of storms, with ferry’s running 4 hours late, DFDS we’re flexible, let me travel a day early for no extra charge!
Reviewed by Guy who travelled with DFDS Seaways on C Class
"Excellent service "
We had excellent service, on both occasions we went on an earlier ferry. Coming home we were stuck outside Dover for two hours due to weather but we were kept up to date with information and provided with refreshments. All round a great trip.
Reviewed by Helen who travelled with DFDS Seaways on C Class
"Bad experience "
Bad experience
Reviewed by Kanthasamy who travelled with DFDS Seaways on C Class
"Round trip"
Everything was good everyone polite and facilities were good
Reviewed by William who travelled with DFDS Seaways on C Class
"Super "
Great service
Reviewed by who travelled with DFDS Seaways on C Class
"A very disappointing end to a wonderful holiday "
We arrived earlier than the 45 minutes check in deadline only to be told that we would be on a later boat as check in had closed. Why not warn customers that this may happen and suggest an even earlier check in. I was especially annoyed as I paid extra in case of early or late arrival. Is this a political situation caused by the dreaded Brexit and will this always be the case? I chose this ferry company as I felt strongly about the way other firms had behaved to their staff early this year. Was I wrong to do that? nd will
Reviewed by Clive who travelled with DFDS Seaways on C Class
"Trip was good… UK immigration in Calais an absolute nightmare"
Ferry ride was positive. Free change to an earlier ferry worked well on the way to Calais. The return was a giant mess. Immigration into UK in Calais was so slow that it took approx. 5min per car Tongas through. The immigration officer is than surprised that the kids are screaming because they are waiting for too long. Food on the ferry was pretty bad as well.
Reviewed by who travelled with DFDS Seaways on C Class
"Really clean, efficient and great staff"
I enjoyed the trip and found checking in etc really straightforward. Staff are very helpful and I booked the premium lounge as it’s even quieter. If you want hot food it’s probably best to go in the general area. Premium offers complimentary tea, coffee, soft drinks and biscuits pastries, crisps folks one prosecco for the extra per person.
Reviewed by Michelle who travelled with DFDS Seaways on C Class
"They cancelled our ferry crossing and didn’t tell us "
What you’d expect
Reviewed by Katie Jane who travelled with DFDS Seaways on C Class
"Not a very good experience"
I arrived for my trip Dover- Calais and my boat didn't exist. Either I had to wait 1h30 or change to dunkirk. I picked dunkirk as there is no facility to wait. But the trip is longer. And it took me further away from my destination. On the way back, it was a 2h30 wait to get the next boat due to queues in control. This is not great when travelling with small children. The childrens play area was closed. I have used dfds before and was happy but I have been really disappointed this time.
Reviewed by Chloe who travelled with DFDS Seaways on C Class
"Good experience but.."
No children play area!!! Access to it was closed for both sides!!
Reviewed by Mohammad who travelled with DFDS Seaways on C Class
"Great"
Great service
Reviewed by Nicolae who travelled with DFDS Seaways on C Class
"Amazing "
Very easy and safe booking and top quality service
Reviewed by Naji who travelled with DFDS Seaways on C Class
"Enjoyable crossing"
Efficient crossing. No frills but expectations met
Reviewed by Stephen who travelled with DFDS Seaways on C Class
"A trip to home"
Satisfaction
Reviewed by Olivier who travelled with DFDS Seaways on C Class
"Comfortable crossing "
Very comfortable crossing. Crossing was on time and the food in the restaurant was lovely. It certainly helped to have a lovely meal on the ferry after a long drive. The ferry was busy but there was plenty of seating available Could do with more charging points next to the seats though. There were a very limited number and all were being used.
Reviewed by Andrew who travelled with DFDS Seaways on C Class
"Good service"
Ship is in good condition, facilities were adequate, staff friendly. Breakfast poor quality snd expensive. Queues long and food cold by the time we got it to the table. Not acceptable.
Reviewed by Elaine who travelled with DFDS Seaways on C Class
"Great ship"
Very good
Reviewed by Suresh who travelled with DFDS Seaways on C Class
"good trip"
having used this service a few times this year it was finally good value. Ship has adequate catering and duty free and the crossing was punctual and comfortable
Reviewed by Steven who travelled with DFDS Seaways on C Class
"Very good experience "
I love travel with DFDS, they are punctual, clean, quick and really nice stuff. Can't be disappointed. I could amend the tickets several time without any problems, and this is something that I really appreciate.
Reviewed by E. L. who travelled with DFDS Seaways on C Class
"Short trip away"
Seamless journey and was allowed to swap to earlier ferry coming back as it was still in port. Very helpful staff. Being only a short trip I was anxious not to have any waits or holdups - only queue was passport control which was not too bad.
Reviewed by Pamela who travelled with DFDS Seaways on C Class
"A very good crossing, obviously slower than Eurostar much more interesting and with very good duty f"
Ship left on time for a smooth crossing. I paid extra for the Premium lounge, but the cost was mitigated by free coffees, crisps and cakes. Really enjoyed the Duty Free shop. If you're not in a hurry then this is the best way to cross the channel.
Reviewed by Michael who travelled with DFDS Seaways on C Class
"I saw three sailing ships"
Very modern ferry, and good service crossing from Calais to Dover. Nicely laid out, minimum number of staff, but everything worked.
Reviewed by Marc who travelled with DFDS Seaways on C Class
"Ferry crossing "
Great staff each and everyone was very helpful
Reviewed by Terence who travelled with DFDS Seaways on C Class
"Great"
Great
Reviewed by Florin Dan who travelled with DFDS Seaways on C Class
"Didn’t receive update info"
Ferry great, just a shame our ferry as scheduled Early and wasn’t notified
Reviewed by Scott who travelled with DFDS Seaways on C Class
"A very pleasant trip"
Very good
Reviewed by Peter who travelled with DFDS Seaways on C Class
"Luxury"
We loved the trip meals and drinks
Reviewed by Jayne who travelled with DFDS Seaways on C Class
"Hassle free, smooth crossing !"
Travelled with 2 children, on time, clean ship, friendly staff and good facilities.
Reviewed by Karen who travelled with DFDS Seaways on C Class
"From dover to calais"
It was amazing from dover to calais but on our war back coffee machinecwas broken, seats were dirty towards windows. Windows were dirty it was hard to enjoy the scenery.
Reviewed by Sonia Noreen who travelled with DFDS Seaways on C Class
"Short crossing perfect breakfast break"
We were offered to get on an earlier ferry which was about to leave. That was just great!
Reviewed by who travelled with DFDS Seaways on C Class
"Definitely recommend it"
Very happy with service and shops. Definitely recommend it and use it again in the future.
Reviewed by Michal who travelled with DFDS Seaways on C Class
"Ticket allows for a change of ferry to one before or after if available"
Travelled with DSDS due to the flexibility of the ticket
Reviewed by Vanessa who travelled with DFDS Seaways on C Class
"Ferry"
Ferry
Reviewed by Niroshan who travelled with DFDS Seaways on C Class
"Very efficient"
This was a great experience. Easy checkin and even better on leaving the ship in Calais - straight in to the motorway.
Reviewed by Carol who travelled with DFDS Seaways on C Class
"not satisfactory, try an alternative"
The food was cold and had clearly been sitting for a while, no physical menu to see food prices, seating worn and stains.
Reviewed by who travelled with DFDS Seaways on C Class
"Does as it says on the tin"
Great!
Reviewed by Gerard who travelled with DFDS Seaways on C Class
"Ferry review"
Overall, I cannot complain about the shop however, on the return trip a lady behind the cafe was very rude to us which was not appreciated
Reviewed by who travelled with DFDS Seaways on C Class
"good and no P&O cheap labourers"
good and no P&O cheap labourers
Reviewed by Arthur who travelled with DFDS Seaways on C Class
"a great service"
Very well organised, quick loading and unloading of vehicles. very satisfied customer
Reviewed by Martina who travelled with DFDS Seaways on C Class
"customer service."
Great customer service
Reviewed by Agnieszka who travelled with DFDS Seaways on C Class
"Excellent service"
Brilliant breakfast .
Reviewed by who travelled with DFDS Seaways on C Class
"schedule Direct Ferries for DFDS is NOT correct ! "
Het hours that Direct Ferries communicates about the DFDS-sailings Calais-Dover are NOT CORRECT. The DSFS-schedule differs with yours !
Reviewed by Marc Decorte who travelled with DFDS Seaways on C Class
"Great crossing"
Had a fantastic crossing. Friendly staff and ferry is very clean.
Reviewed by Robin Morton who travelled with DFDS Seaways on C Class
"From Dover to Calais"
We had al pleasant trip with the ferry. Everything was comfortable
Reviewed by who travelled with DFDS Seaways on C Class
"Good trip"
Our first ferry crossing to France, did not know what to expect but was pleasantly surprised. All the staff were both helpful and very friendly
Reviewed by Michael who travelled with DFDS Seaways on C Class
"All calm at sea"
We were delighted that we were allowed to board the earlier crossing- thank you. The ferry was not particularly busy which meant there was no queuing for anything, plenty of spaces to sit down and enjoy the trip. After a long drive through France it was good to be able to relax.
Reviewed by Phil who travelled with DFDS Seaways on C Class
"Delayed service"
I have misfortune to use DFDS service where the ferry was delayed with one hour of out arrival at the port. Not only the ferry shown on the screen was delayed but it was from a timetable no one was familiar with. The service I booked was not there, there was no explanation why and on top of all that at the terminal which was not fully completed there were only basic facilities. The food available was whatever you can fancy from the duty free shop - mainly chocolate and alcohol and whatever was left in the mostly empty and temperamental vending machine. I will be approaching DFDS in the future with a caution and as a last case resort.
Reviewed by Evgeni who travelled with DFDS Seaways on C Class
"Both travel times changed"
Both there and back the sailing times were Changed with short notice, when traveling 8 hours to the ferry this causes alot of problems
Reviewed by Christopher who travelled with DFDS Seaways on C Class
"Poor communication"
We had a booking at 08:25 one 20/9 and arrived in good time in Calais. Everything was quiet but your representative booked us in on the later boat - because there was insufficient time to process the paperwork. We were then assigned a later boat and were at the head of the queue. Our booked boat was in the process of loading. Finally, the traffic director and asked if we\'d like to travel on h arlierbat - the one I had booked! This is a sign not only ion poorcommunmication but of an acceptance of aN UNACCEPTABLE TIME DELAY TO PROCESS PAPERWORK. thenn
Reviewed by Valerie who travelled with DFDS Seaways on C Class
"Excellent "
Excellent missed my ferry no fuss they booked me on the next one. Plus brilliant service in the premium lounge highly recommend
Reviewed by Liselotte Anna who travelled with DFDS Seaways on C Class
"Happy trip!"
Brand new furniture and materials, it was a real pleasure to travel with DFDS. Thank you
Reviewed by Charlotte who travelled with DFDS Seaways on C Class
"Good service as usual"
Everything went well, however there was a little delay arriving to Dover, we were standing still for about 30-40 minutes just before the port, a little information would have been good to know what is going on, but
Reviewed by Gergo who travelled with DFDS Seaways on C Class
"No Title"
The trip was routine (as such entirely satisfactory) but, and this is a big but, upon arrival we were simply transferred to a later sailing without any mention at all. I would/will suggest to others that they should consider DFDS over P&O providing that the company make customers aware of cancelled sailings.
Reviewed by Allan who travelled with DFDS Seaways on C Class
"Dishwasher needs replacement"
Great ferry, efficient boarding and disembarkation, generally clean but we were horrified by the state of the cutlery in the restaurant, which spoilt an otherwise good meal.
Reviewed by who travelled with DFDS Seaways on C Class
"Bad experience "
Very bad service. Our time 9:55 but 3 hour late. They lies with us . They sai we send you email changes the time but we not receive any email We are very upset both way same late with out information
Reviewed by Iftikhar who travelled with DFDS Seaways on C Class
"Everything was good"
It was good and clean.
Reviewed by Badar who travelled with DFDS Seaways on C Class
"Excellent service "
Friendly staff
Reviewed by Shaun who travelled with DFDS Seaways on C Class
"efficient crossing"
Although 30 mins late everything else worked very smoothly. Check in very easy and quick. Employee very efficient and cheerful!. Ship clean and very stable in strong wind.
Reviewed by who travelled with DFDS Seaways on C Class
"My trip"
A good reliable on time service. Good clean well ordered faculties on board but on this particular trip the toilet faculties were somewhat limited. Overall however it’s excellent.
Reviewed by Adrian who travelled with DFDS Seaways on C Class
"Need more boat"
Very nice boat but not enough frequencies of boat. I miss my boat and have to wait 2h30. That was my fault but not practical
Reviewed by Christophe who travelled with DFDS Seaways on C Class
"Helpful "
I booked a ferry which I couldn't board due to my own error as had a pet and couldn't board for 24hr after his treatment... I got to the ferry port to be told my dog couldn't get on... I asked if they could exchange my ticket for a later ferry which they did without hesitation... then when I went to duty free I spent 150 pounds and got a free trip to France 🇫🇷 can't moan at that would definitely book through them again Thank you
Reviewed by Robert who travelled with DFDS Seaways on C Class
"Smooth and reliable"
A quick and easy passage with straightforward check-in in procedures. Even the UK border control officer was personable and chatty. October is a good time to travel. Well done
Reviewed by Roger who travelled with DFDS Seaways on C Class
"Ferry "
Good 👍🏽
Reviewed by Eric who travelled with DFDS Seaways on C Class
"Not told of schedule changes not fault of DFDS"
For both directions s heddle changes had been made by DFDS but we were not told of this by Direct Ferries. As this had happened on our outgoing trip I decided to check for myself for the return voyage. This time, the ferry was scheduled for almost an hour earlier.
Reviewed by Catriona who travelled with DFDS Seaways on C Class
"Delays at Dover"
Good experience at Calais. The trip on the ship was good but we had over 1 hour's delay getting into Dover. We did not receive any explanation from the ship's crew and this would have been helpful. Is it lack of investment in Dover (it seems tired compared with Calais)
Reviewed by who travelled with DFDS Seaways on C Class
"Dover to Calais crossing"
Crossing was very good, food was nice but pricey and got some good duty frees on the way back home
Reviewed by Nick who travelled with DFDS Seaways on C Class
"Very comfortable."
Recently travelled from Dover to Calais on DFDS ferries. I booked the club lounge as I was travelling with my infant daughter and wife, the staff were very helpful upon boarding and the lounge was clean and well stocked with food and drink,. I usually travel on the channel tunel however for the sake of 45mins more the ferry is more better value for money and one has the freedom to walk around.
Reviewed by Vittorio who travelled with DFDS Seaways on C Class
"Somewhere for those that require peace and quiet!"
DFS Staff have confirmed to me - they get asked numerous times, is there anywhere no matter how small a room, a place for peace and quiet. You listen but don't care!
Reviewed by Martin who travelled with DFDS Seaways on C Class
"unjust charges"
Arrived one day early and was charged £75 extra to the full price already paid. Not happy with this charge. Its a situation that must happen in this business so it becomes a money centre. The boat was less than half full.
Reviewed by Leslie who travelled with DFDS Seaways on C Class
"Ferry from Calais to Dover"
Everything was perfect
Reviewed by Samuel who travelled with DFDS Seaways on C Class
"Ferry times changed without any correspondence "
On booking our return ferry from Dover to Calais, I booked my transporter for the crossing however as soon as I’d booked I realised the booking was for a car despite entering the registration for the vehicle it did not auto fill or prompt the vehicle make and model to be entered. Changing this on the booking cost £100 which is ridiculous when the vehicle type could have easily been checked by their database. On our return journey we arrived 1 hr before our ferry departure time only to find it didn’t exist, we were given a ferry for 3 hours time. This easily could have been communicated via email but was not. The booking confirmation does say ferry time can change due to weather however this was a beautiful sunny day, they certainly removed ferries from the timetable to saw money without communicating to customers.
Reviewed by Chloe Jones who travelled with DFDS Seaways on C Class
"great service"
Well its been a while since I used your company, my main reason for booking was due to the way P and O treated its staff, so I very surprised at the quality of the ships, they felt modern and clean. One issues was the menu in the food court its was the same on the way out as it was on the return we opted for sandwiches
Reviewed by Ronald who travelled with DFDS Seaways on C Class
"Calais and Dover and back"
A nice and smooth return trip from Dover to Calais. A very useful option for a flexy ticket, especially on your way back from a holiday (Croatia) when you can not predict the roads conditions. Thank you
Reviewed by Aleksandar who travelled with DFDS Seaways on C Class
"Excellent service "
Our crossing was very efficient and all was great
Reviewed by David who travelled with DFDS Seaways on C Class
"Channel Hopping"
Dover to Calais Route
Reviewed by Douglas who travelled with DFDS Seaways on C Class
"Dover - Calais"
We were really looking forward to a proper fish & chips. Instead we got some glorified fish stick. Apart from that, the trip went smoothly
Reviewed by Johannes who travelled with DFDS Seaways on C Class
"Only use dfds"
Overall excellent crossings very friendly staff clean tidy toilets catering slightly expensive but good
Reviewed by Stuart who travelled with DFDS Seaways on C Class
"Relaxing travel"
Nice way to travel was happy with price and comfort
Reviewed by Ronald who travelled with DFDS Seaways on C Class
"DFDS excellent service."
I arrived 3hours early both ways and was immediately put on the next sailing ; very much appreciated. Café service friendly and efficient.
Reviewed by Shirley who travelled with DFDS Seaways on C Class
"Easy going"
Was unable to get away three years ago like many people when this ferry booking was first made. They have haloed and extended this booking now into its forth year. I have just returned from a very welcomed holiday. Thank you.
Reviewed by Andy who travelled with DFDS Seaways on C Class
"4 minutes too late !"
Journey delayed by over 150 minutes. Why ? Checked in "on time" but told we´d be on the 20:00 sailing instead of the booked 18:00 one. Ferry was was about to load as we waited. Other customers were also infuriated . Hardly any vehicles travelling, but we had to sit there in the sunshine and wait. Journey plans ruined. On the return trip we arrived in good time. Told we could board the sailing about to leave, in 20 minutes. Good. The boat was packed , compared to the sailing for Dover.
Reviewed by David R. who travelled with DFDS Seaways on C Class
"Dover Calais"
The outgoing trip faultless, but when I tried to change the return date it was impossible, I finished up buying a new ticket on the docks.
Reviewed by Fraser who travelled with DFDS Seaways on C Class
"Nearly missed the ferry"
Arrived at the check in desk to see all red cross’s above the Check in huts. We were back and forth trying to find some one to help us. Not what you want when you are running out of time, even though we were in good time.
Reviewed by Peter Bolton who travelled with DFDS Seaways on C Class
"Very nice people on the both sides of the Channel"
A pleasant experience overall.
Reviewed by Candea who travelled with DFDS Seaways on C Class
"Direct Ferries booked us on a sailing that didn't exist !"
It's a good job that we checked online with DFDS prior to setting out for our return journey, as the crossing that we were booked on by Direct Ferries didn't exist ( Timetable change ? ) The ship and all facilities at Calais was fine - but we would have had to wait two hours for the next ship if we had not decided to arrive early. As it was, we were boarded two hours earlier than planned. Quite poor for Direct Ferries no to advise us of what we assume was the seasonal timetable change .
Reviewed by George who travelled with DFDS Seaways on C Class
"Good crossing"
Very efficient in all respects. Breakfast is excellent. Duty free is a little sparse.
Reviewed by Kathy who travelled with DFDS Seaways on C Class
"Review 220926"
Staff really friendly and helpful, both generally and in the shop. Self service restaurant could improve. No list of menu or prices before reaching the counter, food served was almost cold. It was quite cold once one had waited at the till. Microwave to warm it up again had no instructions for those who were unfamiliar with it.
Reviewed by Roger who travelled with DFDS Seaways on C Class
"Easy to book, excellent value, good choice of sailings"
What was there not to like, simple to book, a fraction of the cost of the tunnel, swift on and off, and relaxing with the option for food and drink...
Reviewed by Samantha who travelled with DFDS Seaways on C Class
"Nothing to complain about which is always good :)"
Clean, hassle free and all the staff I dealt with were lovely. Would definitely look to use dfds again in the future
Reviewed by Kim who travelled with DFDS Seaways on C Class
"The first part of a wonderful trip"
We thoroughly enjoyed our first trip with DFDS and would definitely travel with them again..loved the pictures on the walls..great trip!
Reviewed by Gordon who travelled with DFDS Seaways on C Class
"Great service "
Not a lot choice on catering,and the food is cold and the same options all the time...
Reviewed by Marco who travelled with DFDS Seaways on C Class
"Best trip"
💯 💯
Reviewed by who travelled with DFDS Seaways on C Class
"Positive "
Great service
Reviewed by Gyula who travelled with DFDS Seaways on C Class
"Great boat and service"
Have discovered DFDS recently and have to say it is the best ferry company I have crossed the English Channel with so far. Boat was a year old and new, staff well trained and friendly (although not the best English :)), food and beverages were great. Only downside was not much entertainement.
Reviewed by Jennifer who travelled with DFDS Seaways on C Class
"Super trip "
Excellent
Reviewed by Aurel who travelled with DFDS Seaways on C Class
"Efficient travel"
Journey going to Calais from Dover was swift,easy and on time. Our return trip was great as the ferry company allowed us to board to earlier ship which was convenient for us. Ships amenities were adequate for length of travel
Reviewed by Kate who travelled with DFDS Seaways on C Class
"Great trip"
Great service. We were late 2 hours and they let us travel with no extra pay.
Reviewed by Sebastian Pawel who travelled with DFDS Seaways on C Class
"Better Than P & O"
I will only use DFDS after the way P & O treated their staff. DFDS are friendly and efficient and I will use them everytime.
Reviewed by Martyn who travelled with DFDS Seaways on C Class
"(Almost) perfect sailing 😊"
During the outbound journey there was an issue with the bridge which caused caused 1hr delay but we received regular updates so kudos for that! Return sailing was perfect. Also a special thank you to the customer service for your excellent help 👍
Reviewed by Mic & fam who travelled with DFDS Seaways on C Class
"Fabulous!"
Smooth sailing, friendly staff, very happy customer!
Reviewed by Joseph who travelled with DFDS Seaways on C Class
"Thank you so much "
Very cool 👌
Reviewed by who travelled with DFDS Seaways on C Class
"Border Force"
Only 2 booths open and then questioned a Romanian man 3 cars in front for 40 minutes before telling him to pull over to allow the rest of the queue. So despite arriving nearly 2 hours early we missed the boat. The French customs were polite and efficient, our lot were polite and inefficient
Reviewed by Colin who travelled with DFDS Seaways on C Class
"Seaview "
Easy boarding and disembarking all on time and good value. Catering bit limited. Staff helpful. Was out of season so think lots of things closed.
Reviewed by Leslie who travelled with DFDS Seaways on C Class
"Refreshingly good service"
I had to change my travel plans by a day, arriving 3 minutes before the close of check-in for a service that i did not have a ticket for. A super friendly check-in clerk took a small extra charge and i was accommodated. Once on board, the attendant in the Lounge was exceptionally helpful. Altogether a relly good service. Thank you DFDS.
Reviewed by who travelled with DFDS Seaways on C Class
"French touring trip "
Sailed on time friendly staff food could be better
Reviewed by Lester who travelled with DFDS Seaways on C Class
"Dover to Calais "
Very well organised and efficient service
Reviewed by David who travelled with DFDS Seaways on C Class
"Feedback"
Very friendly and on time
Reviewed by who travelled with DFDS Seaways on C Class
"Great Trip"
We had a great trip and everything run to schedule. Boat was a lot nicer than some of their competitors !
Reviewed by Robert who travelled with DFDS Seaways on C Class
"Absolutely Brilliant "
Many thanks to the fabulous crew and shore crew for getting out of their way for us to make the earlier sailing. Too Customerservice and focus. See you next time!
Reviewed by Heiko who travelled with DFDS Seaways on C Class
"Not what it was"
It appears that many of the benefits of travelling by ferry rather than train have now disappeared. The ferry provides 90 minutes break of driving giving time for breakfast and a read of the paper. With main restaurant area closed and no newspapers available the benefits over the Chunnel have lessened.
Reviewed by Michael who travelled with DFDS Seaways on C Class
"Dover-Calais"
Everything alright
Reviewed by Céline who travelled with DFDS Seaways on C Class
"DONT BOTHER"
I changed my booking from one ferry timing to another and once arrived at the port in Calais, was informed that no such change had been made (Email to prove), but still had to pay an additional "booking fee" of 72 euro and then to pay for the ticket again at 85euro. As it was 1am, I felt I had no other option to pay, if I wanted to travel. I am the organiser of an annual event with in excess of 50 vehicles travelling to and from Europe. NEVER again will I use DFDS. Absolute RIP OFF
Reviewed by John who travelled with DFDS Seaways on C Class
"Excellent Service on Plush Ship"
We travelled for a long weekend with DFDS and found ourselves on the Opale, a ship less than 2 years old. Very clean, plenty of seating and real pleasure to be on.
Reviewed by Andrew who travelled with DFDS Seaways on C Class
"Service "
Very good service and time keeping 👍
Reviewed by Clement who travelled with DFDS Seaways on C Class
"Mixed good and bad"
Reception booth not clearly marked. The open one marked DFDS was apparently not DFDS so redirected to another one where the guy was off duty but nevertheless helped us and took tickets. Sailing right on time. Breakfast not great for £12. Coffee like dishwater. Food sparse. Unclear which end of counter to queue from. It seems it starts at the paytills !
Reviewed by James who travelled with DFDS Seaways on C Class
"Clean and efficient "
The ship was clean and there were staff available for direction and advice. When we arrived at the port early we were immediately put on an earlier ferry.
Reviewed by George who travelled with DFDS Seaways on C Class
"Sailing with DFDS"
Not having traveled to England by car for many years I found the whole experience very pleasant. At both departure points I arrived well outside the reserved time slot but was given a new time without the slightest problem. The ships were modern, clean and fast. Overall a very pleasing eperience which I will be repeating.
Reviewed by Kevin treanor who travelled with DFDS Seaways on C Class
"great service"
Thank you for your great service .
Reviewed by Michal who travelled with DFDS Seaways on C Class
"Nice time."
Was a very nice experience. Very happy. Easy an comfortable.
Reviewed by Sergio who travelled with DFDS Seaways on C Class
"Generally pleased with service"
First time booking with DFDS. Priority boarding doesnt work on return leg and to be honest wasnt worth it on outward trip. Dont pay for this.
Reviewed by Sean who travelled with DFDS Seaways on C Class
"Smooth Ride"
The easiest way to book.
Reviewed by Albert who travelled with DFDS Seaways on C Class
"Poor Customer Service "
I’ve booked ferry for this Monday last Wednesday and on Saturday I asked the company to amend it (due to family circumstances) and they replied to me on Monday to say that this booking cannot be amended. So I had to buy another ticket. That’s unfair.
Reviewed by Pawel who travelled with DFDS Seaways on C Class
"Dover calais"
I normally sail p&o but decided not to after what they did to their staff, dfds is way better and will be using in the future
Reviewed by Matthias who travelled with DFDS Seaways on C Class
"My journey "
Our journey with dfds ferry was ok. It was just 1 hour and 30mins and you can find all facilities on board. It was a very nice!
Reviewed by Ivelina who travelled with DFDS Seaways on C Class
"Quick & Comfortable Travel"
Everything ran smoothly from arrival to departure from the ferry - both in Dover & Calais. On board everything was fine and we had uneventful crossings. Thank you
Reviewed by Peter who travelled with DFDS Seaways on C Class
"Value for money"
Ship was smart , modern and and clean....would definitely recommend
Reviewed by Roy who travelled with DFDS Seaways on C Class
"Flawless"
No problems easy and flawless
Reviewed by Karen who travelled with DFDS Seaways on C Class
"Extremely nice man in ticket booth"
Everything went to plan 😃
Reviewed by Collette who travelled with DFDS Seaways on C Class
"Trip home Calais to Dover "
Good trip
Reviewed by Derek who travelled with DFDS Seaways on C Class
"Calais - Dover and back..."
This was the first time I'd travelled with DFDS. I booked the Premium Lounge as an extra, just for some extra peace and quiet. I was not disappointed and found it was well worth the surcharge. In general, the staff were friendly and helpful and my whole experience was that everything ran efficiently and punctually, which I was very pleased with.
Reviewed by Nigel who travelled with DFDS Seaways on C Class
"Everything ok"
Everything was fine until my return trip when the ferry was 30 minutes late leaving which made my day very long.
Reviewed by David who travelled with DFDS Seaways on C Class
"France trip"
Very clean friendly staff. And premium lounge was very quirt
Reviewed by Stephen who travelled with DFDS Seaways on C Class
"Organisation "
Very good
Reviewed by Samuel who travelled with DFDS Seaways on C Class
"Excellent service "
Excellent service and ticket price good value for money.
Reviewed by Donna who travelled with DFDS Seaways on C Class
"Great as always. "
We were late as the traffic was busy but they just put us on the next ship at no extra charge 👍
Reviewed by Neil who travelled with DFDS Seaways on C Class
"I understand why the "Your review" panel is not user-friendly."
Staff were friendly and also professional. I am sorry to say that the public areas of the ship had a general air of neglect. For example, the toilet I used was dirty and it was obvious that it had not been cleaned between sailings, or recently. 2. The hot meals on offer were unappetising, the fried fish batter dry, the gravy on a meat dish congealed. 3. I could not identify a bar - a no-alchol rule is perfectly acceptable but I would expect it to be trumpeted in advance. 4. Of entertainment (e.g. TV) There was no sign. d scruffiness and neglect. 1. The toilet I used, early in the trip, was dirty; it had obviously not been cleaned between sailings. 2. Thepd a general air of scruffiness and neglect
Reviewed by James who travelled with DFDS Seaways on C Class
"Dover to calais and return trip"
3 star rating
Reviewed by Rachael who travelled with DFDS Seaways on C Class
"Toilets not great "
On the whole the trip was a reasonable experience but for the gents toilets. The first toilet I tried was blocked by a coffee cup. The second had no toilet paper. The third was fine. Then there was no soap at the sinks. None of this van be blamed on large numbers as there were few passengers on board.
Reviewed by Anthony who travelled with DFDS Seaways on C Class
"Crossing to Calais "
Check in quick and easy. Ferry on time. Staff friendly and helpful
Reviewed by Wayne who travelled with DFDS Seaways on C Class
"Disappointed return journey "
We turned up in Calais 1 hr and 15 minutes prior to sailing. Check in waiting time with 5 cars in front of us was just over 20 minutes for some reason. On our turn true check in lady gives us the message that she has to book us on a later ferry due to waiting times at the British border control. Not much we can do than carry on. British border control no issues and we get inline. The original sailing time still has to board. It wasn’t that busy and I am sure my Skoda fabia would have been able to get on but w e were not allowed and told to wait for the next sailing. Then some loud mouth Dutch turn up and talk themselves on board. Then 4 men in a German car turn up and are allowed on board. They all had the same later sailing time on their paper hanging off the car mirror. Very disappointed I have to say. But lesson learned; shout loudly, complain and approach and intimidate the port staff directly pays off.
Reviewed by Trijntje who travelled with DFDS Seaways on C Class
"Great experience"
The journey was pleasant and the staff onboard was friendly, I even missed my return time and they just put me onto the next ferry without any issues
Reviewed by Bojan who travelled with DFDS Seaways on C Class
"Great service"
On time nice staff great crossings you couldn't ask for more!
Reviewed by Frederick who travelled with DFDS Seaways on C Class
"Perfect trip across channel"
Nice and smooth
Reviewed by Razvan who travelled with DFDS Seaways on C Class
"Excellent service"
Very friendly and helpful staff in general . Thank you to Zoé in Duty Free at Calais Port to help me when asking her about my shopping . Thank you
Reviewed by Susan who travelled with DFDS Seaways on C Class
"Holiday 22"
Quick and easy check in,clean ship with great duty free. On time
Reviewed by Alastair who travelled with DFDS Seaways on C Class
"Channel Crossing "
Very quiet crossing, plenty of areas to sit. On time.
Reviewed by who travelled with DFDS Seaways on C Class
"DFDS Dover to Calais"
Thank you - so easy - so clean and loved the upgrade to premier lounge - will definitely be booking that again in the future - arrival at Calais .. oh my goodness ... I was expecting queues but off the ferry and not even stopped at customs or passport control ... that bit done in U.K. so it was quick and effortless!
Reviewed by Suzanne who travelled with DFDS Seaways on C Class
"Seats very dirty in the seating area "
Will be nice to have a clean seat for auch an expensive journey. Many seats in the seating area ( level 7) are very dirty and like a passenger is not a pleasure to sit down. Will be nice to clean them occasionally
Reviewed by Alexandru who travelled with DFDS Seaways on C Class
"the best company"
you can always count on them
Reviewed by Desislava who travelled with DFDS Seaways on C Class
"Dover to Calais - simple"
Very easy, nice staff on board, clean and comfortable.
Reviewed by Cat who travelled with DFDS Seaways on C Class
"Perfect trip"
It was perfect the staff was very polite as usual...thanks
Reviewed by who travelled with DFDS Seaways on C Class
"Very good service"
Got on board the ferry which was fresh and clean and tidy. Great breakfast going from Dover lovely curry from Calais so all in all hubby really happy. 😃 Toilets really clean and the whole ferry really nice
Reviewed by Joseph who travelled with DFDS Seaways on C Class
"Very helpful and friendly staff."
Enjoyed our trip mainly due to high quality staff on thrvferry! Well done to all.
Reviewed by William who travelled with DFDS Seaways on C Class
"Channel crossing "
Though P and O were cheaper I will never ever sail with them whilst I have a choice. I was dreading sailing from Calais but the experience was good. On time, efficient, would definitely reccomend hoice
Reviewed by Rachel who travelled with DFDS Seaways on C Class
"Poor!!!"
The ferry was disgustingly dirt chairs were horrendously dirty thought twice to sit on them!!!!! Staff were moody a little smile won't hurt anyone.
Reviewed by Abdullah who travelled with DFDS Seaways on C Class
"Waiting Long in my Return"
When we came back ( 03-09-22) our ferry was shifted by 2hrs and waiting around 3hrs at Calais. Struggled. Anyway safely came back to home. :)
Reviewed by Thuraisingam who travelled with DFDS Seaways on C Class
"Efficient"
Quick, easy and efficient. Very good value for mobey
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