"Changing a booking whilst a road"
We travelled to France from Dover on 12th Aug 22, whilst abroad we notified DFDS that we wanted to stay longer to see friends in Polant and instead of returning from Dunkirk on the 21st as originally planned we returned on the 23rd August. We had a lovely experience with DFDS who change our booking to the later date bus also didn't charge any extra for doi g it. We wanted to see a medical friend in Poland which we managed to do. We had a horrendous road trip back a major a accident on A2 polish German border which shut the road noth lanes 4
for 4 hours. The another Toad traffic accident on the E30 car vs truck both severely damage the car coming off worse. We were 30 minutes late due to this and missed our 8pm sailing. Not to worry DFDS just put us on the next sailing at 2200 hours no problem. Crew spoke multiple languages Lithuanian, polish, french, English, russian, spannish etc Really helpful crew, could even take a joke or two. Even after a couple of delays. Came off dover end wanting to go up M20 not realising it was closed and customs pulled us over, had a laugh and joke with them and off we went. Really enjoyed the experience with DFDS and Dunkirk/ Dover customs and Excise and crew. Can't wait to go again in my citreon berlingo.
Reviewed by who travelled with DFDS Seaways on D Class