Operated by DFDS Seaways on the Dover Dunkirk route
The 3 'D Class' vessels used on the Dover Dunkirk route - Dover, Delft and Dunkerque Seaways were purposely built for the cross channel stretch and feature a wide range of facilities to ensure you can relax and enjoy your time onboard including a wide selection of restaurants and bars, dedicated play areas for children and great value shopping.
Onboard Cabins / Reserved Seating - DFDS Seaways - D Class
Onboard you’ll find a family friendly self-service restaurant serving good wholesome food at affordable prices, or alternatively there’s the Bistro where you can dine in comfort in a fully licensed seating area with full table service and a first rate menu. Fast Food is on offer at Food Express.
The Lounge bar is a stylish environment and the perfect place to relax and catch up on the latest news and sports via the onboard wide TV screens. The Lounge bar serves refreshing hot and cold drinks, light snacks, wines and spirits. Costa Coffee is now also served within this area. Alternatively, if you’re looking for an ambient atmosphere on board then visit the Bistro Bar on deck 7.
If you enjoy retail therapy then you will find a great deal to please you on board in the retail shop which offers great savings on the latest fragrances, cosmetics and skincare and a wide selection of beers, wines and spirits.
Newspapers, magazines and those easily forgotten items such as maps and toiletries can also be purchased from the onboard shop as well as a range of travel essentials and equipment required to drive legally in the UK and on the continent are also available.
There’s an information desk which is manned throughout your journey (situated on deck 6), a bureau de change and an ATM.
Travelling with children - DFDS Seaways - D Class
D Class vessels are equipped to carry disabled passengers however it is advised to inform us at the time of making a booking so that the we can ensure that your car can be situated nearer to the lifts on the car deck.
Please Note: Whilst we have taken great care in making our D Class guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.
80% of our customers recommended this ship
"Overall good experience "
Smooth sailing, dedicated staff on each floor, decent variety of products on board. Unfortunately I found cheaper tickets on comparison sites than on the official website.
Reviewed by who travelled with DFDS Seaways on D Class
"French Border Control Dover "
Processing through French border control took 1.5 hrs. I won’t be using Dover port in the future if this does not improve.
Reviewed by Adrian who travelled with DFDS Seaways on D Class
"superb"
easy access good service
Reviewed by Renata who travelled with DFDS Seaways on D Class
"Direct Ferry experience"
Expierience was really good, enjoyed journey, no hassels throughout the journey but only 1 thing is ship leaves 20mins late on both ways
Reviewed by Geetha who travelled with DFDS Seaways on D Class
"Great Experience"
It's a great way to rest after and before a long drive. A lot of space and good services.
Reviewed by Tomas who travelled with DFDS Seaways on D Class
"Free ticket"
We arrived 50 min late to DFDS Ferry Dunkirk to Dover due to being stuck for almost 3 hours in traffic. The lady at DFDS didn't even or flinch. She just gave us ticket to the next Ferry and said have a good trip. I have never seen this magnitude of hassle free service in my plus 40 years of live. Thank you and very much appreciated.
Reviewed by Mustafa who travelled with DFDS Seaways on D Class
"Travel "
Fantastic service we was late for our ferry crossing due to accident on the way but with out any trouble at all was put straight onto another ship perfect service from start to finish
Reviewed by Scott who travelled with DFDS Seaways on D Class
"not happy"
I wish I had bought a flexi ticket as the cost of changing my return was almost as much as buying a new ticket
Reviewed by Chris who travelled with DFDS Seaways on D Class
"Smooth sailing "
It was one of the most straightforward sailing to and from Dover. From the check in to the end of the journey, it was trouble and stress free. The ship was clean and well equipped and we had a comfortable journey. Thank you !
Reviewed by who travelled with DFDS Seaways on D Class
"Happy with the service."
I booked premium lounge which has better standard and quiet area. You can enjoy ride with cup of coffe and sit on comfortable sofa.
Reviewed by Lukasz who travelled with DFDS Seaways on D Class
"First time"
This was our first time travelling by ferry so we were a little anxious on what to expect. Once you’re out of the harbour you don’t realise the time, it’s literally plain sailing. We would definitely use again, even though the fish smelt so nice my hubby wasn’t a fan, other than that great. All staff were polite and friendly.
Reviewed by Lesley who travelled with DFDS Seaways on D Class
"Pleasant journey"
Very good and comfortable
Reviewed by Alti who travelled with DFDS Seaways on D Class
"Great travel"
Very happy
Reviewed by Akif who travelled with DFDS Seaways on D Class
"Recent trip "
Ship was on time. Able to access earlier voyage
Reviewed by David who travelled with DFDS Seaways on D Class
"Excellent service "
Well organised, ran like clockwork
Reviewed by who travelled with DFDS Seaways on D Class
"Friendly and helpful staff"
Value added brought on by the pleasant and competent staff
Reviewed by who travelled with DFDS Seaways on D Class
"Service delay, my ship was 30 minutes delay, never told us earlier nor mentioned during the journey "
You need have few electric charging in the port, very disappointing not to see or the company hasn't integrated in the company policy to reduce the carbon footprint
Reviewed by Jayabalan Gukanesan who travelled with DFDS Seaways on D Class
"Overview"
Trip Experience: Timewise Not reliable, However convenience is Great. Staff not helpful, but place is big enough to move around and find someone more helpful
Reviewed by Phillip who travelled with DFDS Seaways on D Class
"Ferry good"
Sailed with dfds on the Dover-Dunkirk route this October 22. Crossing was about 45 minutes late on the way to France and on time on return to blighty. Boat was fairly quiet, plenty of space. Not a lot to do, but it's only a 2 hour crossing. It's a basic no frills service, run fairly efficiently, but we paid a low price. .
Reviewed by Christopher who travelled with DFDS Seaways on D Class
"Dover Dunkirk crossing Oct 2022"
Early crossing at 4 am was on time, very few people and comfortable. A bit expensive.
Reviewed by Dawn who travelled with DFDS Seaways on D Class
"Dover to Dunkirk "
Breakfast was a disgrace
Reviewed by Philip who travelled with DFDS Seaways on D Class
"Great Service and Staff"
Great service on both journeys, couldn't have asked for any more really.
Reviewed by Gary who travelled with DFDS Seaways on D Class
"Recent ferry crossing"
We had a positive experience with DFDS. The check in staff in the UK were very friendly and attentive. The outbound ship was quiet and disembarking was efficient. It was great to be able to return on an earlier crossing than we had boked too.
Reviewed by Caroline who travelled with DFDS Seaways on D Class
"Dunkirk to dover"
Good crossing though boarding was very long sitting from 4pm to 5.50 with small children in the car communication could have been better
Reviewed by Lucy who travelled with DFDS Seaways on D Class
"Wonderfull"
Very good ferry , SH094007D time, fresh food , nice and clean
Reviewed by Amjad who travelled with DFDS Seaways on D Class
"Review"
Very good+
Reviewed by Milan who travelled with DFDS Seaways on D Class
"Dunkirk to Dover"
Nice ship nice trip. Thoroughly recommended.
Reviewed by Kevin who travelled with DFDS Seaways on D Class
"Excellent way to travel"
Pleasant way to travel, easy and comfortable.
Reviewed by who travelled with DFDS Seaways on D Class
"Stress-free travelling "
We travelled from Dover to Dunkirk, and the ferry journey was an enjoyable break in our journey where we could relax and enjoy some family time. The ferry was recently refurbished with thoughtful design so the lounge and restaurant were comfortable, calm and stylish. The staff were also friendly and helpful.
Reviewed by who travelled with DFDS Seaways on D Class
"Dunkirk - DOver"
Arriving early at the port I was immediately put on an earlier ferry. Service on board , as usual, good. Premium lounge is exellent
Reviewed by Elizabeth who travelled with DFDS Seaways on D Class
"Dunquerk Dover Dunquerk"
DFDS has a very flexible approach to passenger arrivals. I was too late arriving for both journies because I miscalculated the time required to fight my way through roadworks on both sides of the Channel.This flexibility avoids the necessity for drivers to undertake a dangerous driving style in order to catch the ferry. I live in Germany and using the Dunquerk crossing instead of Calais saves me almost 100Km
Reviewed by Graham who travelled with DFDS Seaways on D Class
"Very Good Service"
It was a great journey as the service was very good
Reviewed by Hassan who travelled with DFDS Seaways on D Class
"Good experience"
We arrived 12 hours early and they changed our booking at no cost. Very easy process, good service will use them again next week.
Reviewed by William who travelled with DFDS Seaways on D Class
"Ferry trip"
Very unproblematic and nice trip with the DFDS ferries!
Reviewed by Fred La Boche who travelled with DFDS Seaways on D Class
"Recommended "
Great .thanks
Reviewed by Dalius who travelled with DFDS Seaways on D Class
"No issues "
After a warm welcome by crew members,with plenty of room to make oneself comfortable, the Ferry left on time arriving in Dover with no issues,overall very satisfied.
Reviewed by Leonard who travelled with DFDS Seaways on D Class
"DFDS/Directferries"
No problem with ship just Direct Ferries
Reviewed by Brian who travelled with DFDS Seaways on D Class
"DFDS Review"
Carmagnole
Reviewed by Jean-claude who travelled with DFDS Seaways on D Class
"Great service"
Punctual, the ship was clean and the staff were professional and friendly.
Reviewed by Clare who travelled with DFDS Seaways on D Class
"Disgusting "
All 3 WCs in the terminal building were blocked
Reviewed by Alan who travelled with DFDS Seaways on D Class
" trip."
Very nice trip.
Reviewed by Teofil Nicolae who travelled with DFDS Seaways on D Class
"feeling sick after curry"
Unfortunately I started to feel very after eating the curry on the ferry. being sick three times during the night. The curry actually tasted very nice but i suspect the rice may not have been freshly made.
Reviewed by Claudio who travelled with DFDS Seaways on D Class
"Prefer ferry vs Tunnel"
I prefer the ferry over the train as I can walk, eat and drink and also shop tax-free 😆. Makes a big difference to be able to walk around after a long drive.
Reviewed by Lina who travelled with DFDS Seaways on D Class
"Good service but tea too expensive"
The service was good- punctual, rapid on and offloading. On a Tues in late Sept it was easy to find a nice quiet corner. But how does the cafe justify charging over 3 GBP for a cup of hot water with a teabag floating in it? This is daylight robbery.
Reviewed by Rosemary who travelled with DFDS Seaways on D Class
"Beware of hidden Data charges"
The trip, the ship, facilities, crew etc all great. DFDS neglect to tell you, when in the English Channel, your phone switches to a marine service provider. 2.00MB 20GBP ouch! NOT GOOD
Reviewed by Stuart who travelled with DFDS Seaways on D Class
"VERY NICE PERSON "
VERY NICE PERSON AND A SAFE AND QUIK TRAVEL, THANK YOU
Reviewed by Cristian who travelled with DFDS Seaways on D Class
"Very good 👍 "
Very good
Reviewed by Daniel who travelled with DFDS Seaways on D Class
"Plain sailing "
The voyages outward and return was plain sailing, quiet and not too busy. Sailing was delayed however the length of time of 2 hours was accurate. I would definitely use dfds again.
Reviewed by Victoria who travelled with DFDS Seaways on D Class
"super efficient"
We were surprised we had to show our passports three times in Duinkerken, that did not seem very efficient. On the way back we noticed that the ladies rest rooms were very dirty (not flushed) perhaps signs in various languages could poit mto the location of the flush button?
Reviewed by Hella who travelled with DFDS Seaways on D Class
"Reliable and friendly service "
I enjoy to travle with Dfds. Thankyou very much for your cheep and friendly and comfortable service
Reviewed by Jawad who travelled with DFDS Seaways on D Class
"Crew is 5* but T&C was incorrect about pets"
Booked the ferry as I wanted to take my dogs with me. used to travel with it pre-pandemic and saw several dogs on board. During the booking process NOWHERE in the T&C was it mentioned that the dogs cannot come up to board any more. And they needed to stay down in the stinky, extremely loud cargo space. Overall they were trautamatised, so was I. The crew took me down half way through and couldnt have been more apologetic, they were absolutely amazing. BUT the management should provide an ACCURATE T&C. Obviously I will not use the ferry any more as I will not depart from my dogs. that was cruel!
Reviewed by Ann who travelled with DFDS Seaways on D Class
"Great service!"
I would definitely choose Direct Ferries again. We normally book direct with DFDS but Direct Ferries were cheaper than DFDS this time.
Reviewed by Frank who travelled with DFDS Seaways on D Class
"My view"
The ferry, the booking, all was fine but I was disappointed by the indifferent attitude of some crew members in the cafe area.
Reviewed by Paul who travelled with DFDS Seaways on D Class
"Calais to Dunkirk return"
Quick turnaround, on time, friendly staff at check-in and onboard, the boats were clean and tidy, and the food was good, so we enjoyed the trip much more than using the Channel Tunnel.
Reviewed by Mike who travelled with DFDS Seaways on D Class
"Punctual and reliable.. the best of the bunch."
Having been made to wait a few hours several times with no warning by one of the competitors, it’s great to be able to be with this reliable and good company. .I won’t use the other competitor after the way they sacked their loyal staff with no warning. I’ll always use DFDs in future!
Reviewed by Colin who travelled with DFDS Seaways on D Class
"Cross channel travel"
Review
Reviewed by Ramaraj who travelled with DFDS Seaways on D Class
"Always a good service"
I always book DFDS because of ease of booking, good prices and efficient embarking and disembarking procedures
Reviewed by Peter who travelled with DFDS Seaways on D Class
"Dover to Dunkirk "
Fabulous, very helpful. Too much food!
Reviewed by Thierry who travelled with DFDS Seaways on D Class
"Great!"
Punctual on the dot - nice, clean facilities - great sitting areas - and cherry on the cake: we arrived early at the port and were allowed on an earlier sailing -
Reviewed by Angi who travelled with DFDS Seaways on D Class
"Dover to dunkirk"
Ship was clean , punctual.. most of the staff helpful , however catering staff awful, cold breakfast , when i politely complained i was met with rudeness , a simple apology would have been nice instead childish dirty looks and snatching of the plate ... i found the whole incident unsettling .
Reviewed by who travelled with DFDS Seaways on D Class
"Boarding Order"
Can you do something to improve the boarding order to reward people who turn up on time. We were one of the first to arrive, but one of the last to board, by which point all of food / drink serving points had massive queues and all the seating by the windows had been taken. We were also among the very last to disembark and had to wait in a massive queue to leave the port. It feels like a deliberate action to encourage people to pay extra for priority boarding.
Reviewed by Ed who travelled with DFDS Seaways on D Class
"Never do the Dunkirk crossing!"
To arrive at 4pm, to be told your 6pm has been delayed by 90mins, and the only food and drink at Dunkirk is out of a vending machine that didnt take my cards and i had no coins is unbelievable. without my emergency stash in my car i'd have been terribly dehydrated and hungry.
Reviewed by Nicholas who travelled with DFDS Seaways on D Class
"DFDS "
Excellent
Reviewed by Remus Adrian who travelled with DFDS Seaways on D Class
"3rd Sept 2022 Dunkirk-Dover"
Everything was great about the ferry service, we found the whole experience on the ferry great, from shopping to the cafe and seating. We would add that the return journey from Dunkirk to Dover checking in experience a little bit time consuming especially as there were no toilet facilities until we arrived at the lanes to board the ship.
Reviewed by Kumar who travelled with DFDS Seaways on D Class
"Not pleased "
There was delays that caused all our plans to change.
Reviewed by Moudjahidat who travelled with DFDS Seaways on D Class
"Comfortable and clean "
Punctual, easy, well organised, clean and comfortable.
Reviewed by Antonella who travelled with DFDS Seaways on D Class
"Excellent"
Excellent
Reviewed by Roland who travelled with DFDS Seaways on D Class
"Chanel crossing "
Very poor 90 min Late
Reviewed by Michael who travelled with DFDS Seaways on D Class
"no infomation"
Told on arrival it would be a delay for 1 hrs. Then no further information boards or updates, eventually 2.5hrs, very poor service
Reviewed by Gary who travelled with DFDS Seaways on D Class
"Crossing 4 pm onAug 31"
Service in restaurant very slow 3 staff serving only one taking payment Crossing 90 minutes late ssing
Reviewed by Michael who travelled with DFDS Seaways on D Class
"Some suggestion"
Helpful Company
Reviewed by John who travelled with DFDS Seaways on D Class
"Excellent "
Very good service and experience team
Reviewed by Krzysztof who travelled with DFDS Seaways on D Class
"Nice trip"
Ship left bang on time and check in was efficient. Nice touch being welcomed on board. Security announcements could have been louder and given higher priority. Overall, very happy and loved the flexibility of being put on an earlier boat.
Reviewed by Graeme who travelled with DFDS Seaways on D Class
"Great experience"
Employees were friendly and helpfull, instructions easy to follow and they are flexible with the bookings. What more could i expect?
Reviewed by Ioana Laura who travelled with DFDS Seaways on D Class
"Efficient and enjoyable "
We were allowed to get the earlier ferry both in Dover and Dunkirk which was great. The food on board was good and value for money and we had no issues at all. Very pleasant trip.
Reviewed by Caroline who travelled with DFDS Seaways on D Class
"Dunkirk to Dover crossing"
Hassle free , good service
Reviewed by who travelled with DFDS Seaways on D Class
"Price of changing to earlier departure"
We arrived early for our return from Dover and asked if we could go on the next available ferry. We could but they charged us 89 £ for the favour, that is a bit steep seeing that the ferry was practically empthy and on top of already having paid 600 EUR for the trip. Other than that, no complaints
Reviewed by Mogens who travelled with DFDS Seaways on D Class
"Very Dissapointing"
Once onboard we headed to the restaurant for something to eat, we wish we hadn't, the curry was awful with one small piece of beef, a small portion of rice and a nan bread covering the excuse of a curry, the fish was curled up and dried and when we got to the table the seats were disgusting and dirty, it looked like the place hadn't been hovered or cleaned in weeks.
Reviewed by Nigel who travelled with DFDS Seaways on D Class
"Awful wait to go from Dunkirk home"
Going to Dunkirk from DOVER quick & easy LONG long wait to come from Dunkirk . Took over 3 hours to get through Check In Control & Border Control. No one apologised or explained why
Reviewed by Ian who travelled with DFDS Seaways on D Class
"Nearly perfect"
Nearly perfect
Reviewed by Ariel who travelled with DFDS Seaways on D Class
"Could be better "
The outward boat was nice and cold in the hot weather, however the inbound boat was way too hot and muggy. The menu on these boats is extremely limited, boring and never changes. Vegetarian options are poor. Alcohol offering is also poor. Apart from being cheap and value for money, there is no other reason to recommend DFDS.
Reviewed by Saurabh who travelled with DFDS Seaways on D Class
"Excellent in the end"
When I first booked, I gave my car Reg, but then I changed it. I tried to log on to Directferries but it kept saying I had to pay £170. I contacted Driectferries but everything was automated, i then had an E Mail but managed to sort it out myself. Finally got an E Mail saying that they apologised for the delay, some 3 hrs after I had set sail. The crossing was excellent, as was the return.
Reviewed by Nigel Copestake who travelled with DFDS Seaways on D Class
"Could be better"
Understaffed big time. You could see clearly the nervousness on a lot of staff members. Some parts of the ferry were not cleaned in ages.
Reviewed by who travelled with DFDS Seaways on D Class
"A good ferry route."
We arrived early and were able to get on an earlier ferry, great customer service.
Reviewed by John who travelled with DFDS Seaways on D Class
"On time"
I enjoyed my trip. Was surprised how good fish and chips you have on the board:)
Reviewed by Sylwia who travelled with DFDS Seaways on D Class
"Cleanliness"
State of cleanliness on board was disappointing. Stained chairs in dining lounges. Dirty windows and dirty stained floors. Could be much improved.
Reviewed by Barry who travelled with DFDS Seaways on D Class
"Ferry crossing"
Awfull
Reviewed by Leon who travelled with DFDS Seaways on D Class
"DFDS from Dunkerque "
Good
Reviewed by Daniel who travelled with DFDS Seaways on D Class
"Dunkirk-Dover "
Great service, punctual and friendly
Reviewed by Anthony Benjamin who travelled with DFDS Seaways on D Class
"Another nice travel experience"
Professional as always, a good balance price vs. quality of services.quality of service.
Reviewed by Cosmin Gheorghita who travelled with DFDS Seaways on D Class
"Always a nice travel experience"
Well organized and competent staff. No more money exchange on the boat as employees have not returned after pandemic.
Reviewed by Stuart who travelled with DFDS Seaways on D Class
"Slow trip"
Week
Reviewed by Enes who travelled with DFDS Seaways on D Class
"France trip"
Ourferry trip both ways was good , both ferries were clean and the staff very friendly.
Reviewed by Karl who travelled with DFDS Seaways on D Class
"Good experience "
Good journey
Reviewed by who travelled with DFDS Seaways on D Class
"Dover"
Dunker
Reviewed by Paweł who travelled with DFDS Seaways on D Class
"Ferry "
I'm using this company for long time never disappoint
Reviewed by Danut who travelled with DFDS Seaways on D Class
"Great experience"
We purchased priority boarding so didn't have to wait for too long before we were allowed on board. Trip was smooth , services great. The only disappointment was wi-fi as after connecting to it I received a text that I was being charged £6 per MB while connected! I disconnected straight away and was charged £18! Which is ridiculous as I didn't see any posters about super expensive wi-fi.
Reviewed by Aurelija who travelled with DFDS Seaways on D Class
"Dover Dunkirk Aug 26, 2022, 14:00"
Reaching DFDS installations was easy, check-in very quick, but the ship left one hour later than scheduled
Reviewed by Jose David who travelled with DFDS Seaways on D Class
"Satisfaction "
Exceptional, Excellent quality service. Thanks DFDS
Reviewed by Jolly who travelled with DFDS Seaways on D Class
"5stars"
We were Lucky to get on a Board on a earlier ship. Thank you so much. We saved a lot of time.
Reviewed by Krzysztof who travelled with DFDS Seaways on D Class
"Shahadat "
Amazing journey by DFDS.
Reviewed by Ameen who travelled with DFDS Seaways on D Class
"Dunkirque to Dover"
Nice and smooth trip
Reviewed by Kamiran who travelled with DFDS Seaways on D Class
"great way to travel"
It's a beautiful ship with great views at the front. It has clean facilities, and a good choice of food and drinks. If you travelling a long journey by car, taking the ship instead of the train could help a lot. The food in the cantine is ok, although be mindful that not all staff will tell you about the free drink that comes with a meal course. We figured this out on our return jouney.
Reviewed by Costel Rusu who travelled with DFDS Seaways on D Class
"Best option for travelling between France and England"
In my opinion, DFDS Seaways is the best option for travelling between France and England. Much better value for money (and much less expensive) than the Eurotunnel and you even get to see the amazing sea views and the Cliffs of Dover. Check in and booking are easy and uncomplicated and everything is handled very professionally and without any problems. I would recommend and totally do it again!
Reviewed by who travelled with DFDS Seaways on D Class
"Disgusting"
Very bud service
Reviewed by Constantin Ciprian who travelled with DFDS Seaways on D Class
"Changing a booking whilst a road"
We travelled to France from Dover on 12th Aug 22, whilst abroad we notified DFDS that we wanted to stay longer to see friends in Polant and instead of returning from Dunkirk on the 21st as originally planned we returned on the 23rd August. We had a lovely experience with DFDS who change our booking to the later date bus also didn't charge any extra for doi g it. We wanted to see a medical friend in Poland which we managed to do. We had a horrendous road trip back a major a accident on A2 polish German border which shut the road noth lanes 4 for 4 hours. The another Toad traffic accident on the E30 car vs truck both severely damage the car coming off worse. We were 30 minutes late due to this and missed our 8pm sailing. Not to worry DFDS just put us on the next sailing at 2200 hours no problem. Crew spoke multiple languages Lithuanian, polish, french, English, russian, spannish etc Really helpful crew, could even take a joke or two. Even after a couple of delays. Came off dover end wanting to go up M20 not realising it was closed and customs pulled us over, had a laugh and joke with them and off we went. Really enjoyed the experience with DFDS and Dunkirk/ Dover customs and Excise and crew. Can't wait to go again in my citreon berlingo.
Reviewed by who travelled with DFDS Seaways on D Class
"Crossing"
Had very relaxing home trip with great view Staff very helpful and a request to change time got answered in person very promot
Reviewed by Brigitta who travelled with DFDS Seaways on D Class
"Happy with the Journey "
Over all is very good. Cleaning can be improved specially in the Toilet.
Reviewed by Abu who travelled with DFDS Seaways on D Class
"Disappointed "
During our boarding one of the crew member who was guiding us to park must have had a very bad day! First, he had a go with the driver in front me for parking too far from the vehicle in front and started swearing and using the F word then same thing with me for parking “too far over to the right and again using the F word in front of my 3 years old child!!! I raised the issue with the manger. He took my details and told my he will pass my complaint to his colleague and he will get back to me but didn’t hear anything yet!
Reviewed by Sayed who travelled with DFDS Seaways on D Class
"canceled covid-19"
We had to cancel our trip to England, due to Covid-19 contamination. We got this answer from Rebecca K. : Rebecca K (Direct Ferries) 3 Aug 2022, 10:10 BST DFP149222250 Dear Jan Van Elewyck, Thank you for contacting Direct Ferries. The operator has replied that the booking is not refundable so the cancellation fee would be 100%. However as it is due to Covid, we can offer our Travel guarantee. If there is anything else that we can help you with please let us know. Kind regards, Rebecca K Direct Ferries Please confirm the travel guarantee and the possibilitees for rebooking. Thanks Jan Van Elewyck
Reviewed by Jan who travelled with DFDS Seaways on D Class
"Great ferry "
Top ferry... very good cuisine
Reviewed by Johann who travelled with DFDS Seaways on D Class
"A pleasant rediscovery of channelcrossing by ship."
We enjoyed very much the Dunkirk-Dover (+return) ferry, especially its close-by and thus easy acces for Belgian travellers (our case) and invites to make more tourist excursions (neither channel tunnel nor airplane represent for me alternatives) to the UK in the future. I’m convinced that the ease of the Dunkirk location for boarding might inspire more ‘hesitating’ retirees to enjoy the Kent-Avon etc.-countryside. The ‘young’ retiree society is a growing community and potential clientèle looking for simplified travelling (might also mean instant site ticketsale etc)
Reviewed by Geert who travelled with DFDS Seaways on D Class
"Amazing service and good ferry "
Very nice
Reviewed by Jamie who travelled with DFDS Seaways on D Class
"a very pleasant experience"
Both journeys from Dunkirk to Dover and return were very pleasant. The staff on both sides and onboard very helpful. I managed to get on an earlier ferry on my return trip as I was at the terminal early enough. This was a very welcome surprise. I will travel with Direct Ferries / DFDS Seaways again. Cannot comnment on the catering, did not consume anything.
Reviewed by Sylvia who travelled with DFDS Seaways on D Class
"France 2022"
Traveled once again with you excellent once more we will be using your company on all our holidays
Reviewed by Michael who travelled with DFDS Seaways on D Class
"Rip off "
Charged £250 to change the vehicle on the booking, which was as much as the original booking, due to car troubles. Go with another provider!
Reviewed by Suzanne who travelled with DFDS Seaways on D Class
"Dover and Dunkirk with DFDS Seaways 08/2022"
despite the tailback of traffic at port before boarding at Dover the boat was not crowded and we settled in quickly with a hot breakfast and choice of views. The helpful staff were easy to find at all times. A comfortable and easy journey. Our return trip was just as good but with one regret. I did not have enough money to buy out the duty free shop.
Reviewed by D I who travelled with DFDS Seaways on D Class
"Efficient and uncomplicated"
Efficient check amd boarding, no big queues, friendly staff at check-in (and customs), ship has nice seating, play area for under 6s and good food options. Very clean and competent shipping employees "front of house" and "below decks". Felt safe!
Reviewed by who travelled with DFDS Seaways on D Class
"Review"
A good experience. Easy travel.
Reviewed by who travelled with DFDS Seaways on D Class
"A ferry crossing that's part of the holiday"
Both ways the weather was good so I wanted to go on deck. Going to Dover from Dunkerque the boat had lots of space on deck. Coming back, on a bigger boat from Dover to Calais, deck space was more limited.
Reviewed by Stephen who travelled with DFDS Seaways on D Class
"Good experience"
The general experience was good.
Reviewed by Paula Georgiana who travelled with DFDS Seaways on D Class
"5* DFDS / 0* Direct Ferries"
Absolutely no issues using DFDS Seaways, 5* for their services. But I will never use Direct Ferries for purchasing tickets. If anything goes wrong you will never have the possibility of contacting someone to solve your problem. You can only send an e-mail to them and then you have to wait more than 5 days for a reply.
Reviewed by George who travelled with DFDS Seaways on D Class
"Great service. "
Recommended vs others from Dover
Reviewed by Colin who travelled with DFDS Seaways on D Class
"The bast company DFDS"
Help me with the issue
Reviewed by Ovidiu who travelled with DFDS Seaways on D Class
"Great crossing "
Easy process, on time, ferry facilities great.
Reviewed by Gabriella who travelled with DFDS Seaways on D Class
"Great staff!!!"
I travelled with my elderly mother and a friend recently. About 45 minutes into our trip, my mother collapsed. Staff were very quickly there to help and made sure she was ok. Am so grateful! They stayed with us throughout and partially thanks to your staff, my mum recovered enough to go home.
Reviewed by who travelled with DFDS Seaways on D Class
"Nice trip "
From the start to the end of the trip everything was a nice experience for me and my family, special for my kids.
Reviewed by who travelled with DFDS Seaways on D Class
"Fares"
I logged in to change ferries. The first implication was it was at no cost. When I got on wifi and received the email to confirm the change, it had gone up to £100. When I clicked the link and waited for another email an hour or so later, it had gone up to £127. By that point it was too late to revert to original plans so I had no choice.
Reviewed by Richard who travelled with DFDS Seaways on D Class
"Emergence email "Come early" and then we left port late"
I was asked to 120 minutes eairly due to customes chechs, there was actualy very little delay, we left port about an hour later than the scheduled time and car where still being taken on board well after the scheduled departure time, and only stopped loading case just before we left the port
Reviewed by Eric who travelled with DFDS Seaways on D Class
"Trip to Paris "
Excellent
Reviewed by Abu who travelled with DFDS Seaways on D Class
"Great service"
Great service, I was able to board the ship 2 hours earlier to my original time slot, due to early arrival to a port in Dover. It was a pleasant and a quick journey.
Reviewed by who travelled with DFDS Seaways on D Class
"Dunkerque to Dover"
Used this route for first time as timing good for us and thought Dunkerque would be less busy than Calais. Found the signposting to ferry port very poor, the last but one roundabout had no signage at all on relative exit and sat Ave would not take address provided. After several kilometres of wrong turns found the port and the rest was great, once through French security. Especially enjoyed picnic style tables on deck.
Reviewed by Hugh who travelled with DFDS Seaways on D Class
"Training "
Fantastic service
Reviewed by Yaseen who travelled with DFDS Seaways on D Class
"Filthy Ship and Terrible food"
After the way P & O treated their staff I vowed I would only use DFDS for my frequent travels to Spain via Dunkirk or Calais , what a mistake that was!. The ship we sail on was old, dirty and in a desperate need of refurbishment. The carpets were stained throughout, the toilets we filthy and disgusting and the food whilst reasonably price was virtually inedible. In the plus side the staff we’re friendly and courteous
Reviewed by Steven who travelled with DFDS Seaways on D Class
"Great Crossing. "
Efficient and timely boarding. Quick and easy offload.
Reviewed by Teresa who travelled with DFDS Seaways on D Class
"Great trip "
First time traveling to Dunkirk by ferry - trip was very smooth, considering we missed our first ferry due to traffic issues. Staff were really efficient and friendly. Much enjoyed will do again.
Reviewed by Samantha who travelled with DFDS Seaways on D Class
"Impressive"
The journey was a pleasure and very interesting. I would fell very good.
Reviewed by Cornel who travelled with DFDS Seaways on D Class
"Food travel"
Food ans Easy Ticket reach. Ob Board was everything perfekt
Reviewed by Matthias who travelled with DFDS Seaways on D Class
"extremely professional and friendly"
Fantastic experience of my life.
Reviewed by Munawar who travelled with DFDS Seaways on D Class
"holiday in UK"
duinkerken dover
Reviewed by Leonardus who travelled with DFDS Seaways on D Class
"Trip to Europe "
Trip to Europe
Reviewed by Leif who travelled with DFDS Seaways on D Class
"Great way to cross the channel "
Easy way to travel. Excellent communication from DFDS ahead of the trip too
Reviewed by Jette who travelled with DFDS Seaways on D Class
"Ferry Review"
Lounge needs a food service like it used to have, where we can order a meal and have it delivered, much better service than a glass of bubbles.
Reviewed by David who travelled with DFDS Seaways on D Class
"I recommend it to everyone"
I recommend it to everyone
Reviewed by Tomasz who travelled with DFDS Seaways on D Class
"Good journey "
Good time let us go earlier ship
Reviewed by Harinder who travelled with DFDS Seaways on D Class
"A TRIP TO EUROPE"
Overal very good and on time. Not that comfortable on the stools around the tables. Only by paying for the Prem Lounge could you get a decent comfortable stool for the 2 hour trip. The food was very poor. My wife had fish and chips, well what was supposed to be fish and chips, it was discusting at best. Apart from that the trip was good.
Reviewed by Edward who travelled with DFDS Seaways on D Class
"V nice service "
Vv good
Reviewed by who travelled with DFDS Seaways on D Class
"Good "
Good
Reviewed by Paulo who travelled with DFDS Seaways on D Class
"Smooth sailing!"
Efficient loading, premium lounge exactly what we expected. Great trip, we will do it again.
Reviewed by Nigel who travelled with DFDS Seaways on D Class
"Disappointment at the Dunkirk Duty Free Shop on our return trip"
Having selected my Duty Free purchases amounting to approximately £200, I wheeled my trolly to the cash desk to pay, only to find that the power cut that happened had affected the tills therefore meaning no one could purchase anything! It is quite surprising that a company of the size had not got a back up plan so as not to lose such income? Further disappointment was that the ship did not have some of the same range available.
Reviewed by Richard who travelled with DFDS Seaways on D Class
"Comfortable crossing and good service"
I made a crossing on a Friday, which is a very busy day in Dover. DFDS warned me in time to be at the port 2 hours early. I was 2 1/2 hours early and they managed to book me on an earlier crossing. I thought this was lovely.
Reviewed by Maureen who travelled with DFDS Seaways on D Class
"Good trip apart from internet cost"
Ferry to Dunkirk. Efficient check in. Food on board ok & over priced. All staff pleasant and helpful. Biggest shock was getting message from phone provider that had used ££££ worth of extra data because had been connected to at-sea internet. Was never told about this by DFDS so please be aware.
Reviewed by Martin who travelled with DFDS Seaways on D Class
"great experience"
trip to dunkirk
Reviewed by Stephen who travelled with DFDS Seaways on D Class
"Excellent service! "
Arrived early at the port and delighted we could catch the earlier ferry. Boarding was quick and efficient. Very courteous and friendly staff.
Reviewed by Simon who travelled with DFDS Seaways on D Class
"Dover to Dunkirk and back"
Overall the journey was good. The ship was on time, the check-in and boarding was very efficient and smooth. The only negatives were that the toilets were not very clean and the breakfast was cold. For the price they charge for breakfast, it should have definitely been warm. On our return journey we avoided the food and brought snacks instead and are after leaving the ship. But other than that the ferry was a great way to travel.
Reviewed by Matthew who travelled with DFDS Seaways on D Class
"Easy Boarding"
It was very easy to access the Port of Dunkirk and we boarded easily without incident. Crossing was pretty good and I managed an hours snooze whilst aboard. Toilets a bit smelly though. Recommend as an alternative to Calais.
Reviewed by Karl who travelled with DFDS Seaways on D Class
"Very good service "
Nice customer service
Reviewed by Jose who travelled with DFDS Seaways on D Class
"Feedback"
From start to finish we can say this was an excellent service, prompt, well organised and good value.
Reviewed by Stephen who travelled with DFDS Seaways on D Class
"All in all good experience "
The only remark I have is people sleeping in the restaurant so we had difficulty finding a place to eat
Reviewed by Robert who travelled with DFDS Seaways on D Class
"Well done DFDS! "
Thanks DFDS for your solution-oriented approach when we arrived earlier than our booking by rebooking us onto the next available crossing. You were transparent that the sailing had been delayed, but this helped us make the crossing so thanks again! I can't comment on the catering in the Restaurant as we didn't have a meal at 11:45pm but used the very good services in the Premium Lounge for refreshments!
Reviewed by Sarah who travelled with DFDS Seaways on D Class
"Ferry trip"
Just normal and good
Reviewed by who travelled with DFDS Seaways on D Class
"Bad managemnat."
We were due to catch 6am ferry on Friday 22nd July 2022. we had planned to leave our home at 2am to travel 3hours to the port of dover. We received a text at 1230pm on Thursday 21st that we should allow an extra 4hours because of delay at customs, so we left out home at 2230 on Thursday 21st, we joined the queue for the port at around 0230 on Friday and was kept waitng out side the port of dover until arond 0530 which caused us to miss the 0600 ferry. We finally boareded the ferry at 0800 which threw out our holiday plans by 3 to 4hrs and considerin that we were tourin europe on motorcycles caused us a few issues. On the return journey out 2000 return ferry was held up due to technical difficulties and did not depart until gone 2100.
Reviewed by David who travelled with DFDS Seaways on D Class
"Happy to travel "
Very happy with that company
Reviewed by Ioan Cosmin who travelled with DFDS Seaways on D Class
"Review trip dunkirk dover"
Review trip dunkirk dover
Reviewed by Pieter who travelled with DFDS Seaways on D Class
"Extremely efficient"
Really pleased with our experience of travelling with DFDS. The staff were polite and always had a smile on their face. Boarding and disembarking extremely efficient. We were on our way in no time / very happy.
Reviewed by Paul who travelled with DFDS Seaways on D Class
"Super!!Thank you"
Super!!Thank you
Reviewed by Regina who travelled with DFDS Seaways on D Class
"Mixed bag"
We travelled from Dover on the “critical incident” delay over which DFDS had little control. We ended up being 6 hours behind schedule and the friendly check in staff accommodated our 2 vehicles very quickly and ensured we made a departure within 2 minutes of passing check in. However on the return leg I contacted DFDS 3 times on Twitter to ask for advice about travel from Dunkirk following our chaos at Dover. I was ignored 3 times, including multiple threads where other customers were dealt with easily! Very frustrating given our problems in the other directions
Reviewed by James who travelled with DFDS Seaways on D Class
"Recent crossing"
All good
Reviewed by Simon who travelled with DFDS Seaways on D Class
"Great service"
Excellent sercive, on time sail.
Reviewed by Barbara Csombor who travelled with DFDS Seaways on D Class
"Great service "
Booked on the 14.00 service but our early arrival allowed us onto the noon sailing Loading seemes a bit ,'chaotic' with lorries joining from all directions but it seemed to work and we left on tome (and arrived on time. The forward-facing lounge/dining area was great, superb views across the channel and the respective coast. Enjoyed great service in the cafeteria especially. by Olivia and Kelly who went the extra mile in meeting our needs. I felt the ships PA System could have promoted the cafeteria- announcing its opening and what was on offer, a bit of active marketing could have increased sales.
Reviewed by Anthony who travelled with DFDS Seaways on D Class
"Dfds ferry review"
Good price ,on time, ,clean ferry
Reviewed by Tadas who travelled with DFDS Seaways on D Class
"Excellent service by DFDS not direct ferries "
We missed the ferry since our car broke down .. direct ferries do not have a contact number instead you have to request a call back which took 24 hours very inconvenient .. however dfds at Dover were extremely helpful can’t recommend them enough
Reviewed by who travelled with DFDS Seaways on D Class
"Our first trip with DFFS"
We have travelled to France many times with P&O but never again the DFFS experience was so much better the staff were very friendly and helpful the journey was on time the travel costs were competitive so we look forward to our next crossing to France with DFFS
Reviewed by who travelled with DFDS Seaways on D Class
"Great experience "
It was a great experience and 100% will recommend to friends and family. The traffic getting to the port in Dover was horrible. Overall, DFDS is highly recommended!
Reviewed by who travelled with DFDS Seaways on D Class
"Ferry Dunkirk-Dover and return July 2022"
Overall fair level of service. Check-in is swift and quick. There is a lack of adequate information once we had checked in. The boat was running late (45 minutes) both for in- and outbound. We have never received any information while waiting.
Reviewed by Guy who travelled with DFDS Seaways on D Class
"DFDS Ferry"
Excellent trip. Taken well care of.
Reviewed by Alan who travelled with DFDS Seaways on D Class
"Holiday "
Very plesent experience
Reviewed by Leslie Peter who travelled with DFDS Seaways on D Class
"Absolutely horrendous"
The 5 hour stuck in standstill traffic to get on the ferry completely ruined the start of our trip and meant we missed a family event we were travelling to. We were given absolutely no information on why and recieved no apology or compensation. Would never travel on the ferry to France again.
Reviewed by Lewis who travelled with DFDS Seaways on D Class
"Experience with Direct Ferries "
Services
Reviewed by Moshood who travelled with DFDS Seaways on D Class
"Pleasant trip as always "
I always travel through Direct ferries, compatible prices, reliable, good service
Reviewed by Hendrik who travelled with DFDS Seaways on D Class
"Holiday"
Everything went perfect according to time despite the large numbers of cars
Reviewed by Andrzej who travelled with DFDS Seaways on D Class
"ferry crossing"
got the priority boarding for £10 which was good.
Reviewed by David who travelled with DFDS Seaways on D Class
"Where was the Priority Boarding on Thursday 21st July 2022 "
Unfortunately, we could not use Priority Boarding as we arrived too late at the DFDS Check-In. We had arrived at Dover port at 10-20 am and reached DFDS Check-In at 11-50 am; our departure time was 12-00 noon (to Dunkirk). We were told we could not use Priority Boarding it was too late. My question is, what is the point of priority boarding when you are unable to reach it in time (for example, no dedicated access . It is a waste of money (and time).
Reviewed by Stephen Patrick who travelled with DFDS Seaways on D Class
"4Dagse nijmegen "
4Dagse nijmegen
Reviewed by Mohamed who travelled with DFDS Seaways on D Class
"Delays"
Something has to be done about channel crossings all roads to the docks closed impossible to get there missed original boat by 3 hrs even though we left well well early. Nice boat & crew pleased with them
Reviewed by John who travelled with DFDS Seaways on D Class
"Disappointed "
Despite arriving 180mins before departing as advised by DFDS, a further 2+ hours delay meant our holiday was spoilt and we missed a family wedding. Extremely disappointed is an understatement.
Reviewed by Branko who travelled with DFDS Seaways on D Class
"Good crossing"
It was a comfortable crossing. There was however a little delay and WiFi on Apple devices didn't work properly.
Reviewed by Servaas who travelled with DFDS Seaways on D Class
"Great experience"
As usual always impressed with the competence and friendliness of all the crew only gave catering 4 stars because as last time parts of the breakfast were cold otherwise great
Reviewed by Stuart who travelled with DFDS Seaways on D Class
"Trup from dover to dunkirk and return"
Good trip
Reviewed by Antonio who travelled with DFDS Seaways on D Class
"Got me across the Channel "
Well we were glad to get off the shop early. We got across fine, but a kor of services were closed and the only food was fish and Chips or chili sin carne and the fish smelled rotten Andy unedible. You have to check in 45 min before - why I didn’t understand, it was quite hot and the only place you could get water was from a broken down vending machine.
Reviewed by Signe Marie who travelled with DFDS Seaways on D Class
"Road trip to France - Belgium - Netherlands. "
Thanks to Direct Ferries and the crew. For making our trip successful. Easy to board and disembark, very well organised. Facilities onboard were up to mark. Enjoyed shopping at duty free.
Reviewed by Gabriel who travelled with DFDS Seaways on D Class
"crossing"
crossing
Reviewed by Joseph who travelled with DFDS Seaways on D Class
"OK - but terrible cold!"
We had an early morning departure from Dover. It was freezing cold o all the crossing! Very unpleasant.
Reviewed by Birte who travelled with DFDS Seaways on D Class
"Dunquerque Sailing"
Very satisfactory
Reviewed by Joyce who travelled with DFDS Seaways on D Class
"Dover - Dunkirk "
Excellent service. Highly recommended
Reviewed by Stephen who travelled with DFDS Seaways on D Class
"Dfds Dunkirk all over again"
Lovely crossing, border formalities perfect, on board loading perfect, lovely ferry, hreat bar and restaurant staff. All announcements perfect.Timely arrival in Dover. Lovely smooth crossing with sunny skies and no wind.
Reviewed by Christopher who travelled with DFDS Seaways on D Class
"Easy way of traveling "
It was the first time we used the car ferry on a holiday. We liked the easiness and relaxed way of traveling. We disliked the fact that the facilities on the ship we’re far from clean. Because we travel with a toddler, hygiene is specifically important to us. We also had a delay of our departure, we got off the ferry one hour later than expected. On the way home the ferry was almost empty and we arrived perfectly on time.
Reviewed by who travelled with DFDS Seaways on D Class
"Dunkirk Port location "
All very good - however two things would have better. Firstly the short cut to maps to show the port location was not working and Google maps search to the correct Dunkirk port was not correct which added to a little bit of stress. Secondly, compared to P&O, the information about port delays and queues was lacking.... which further added to stress not knowing if we were going to miss the ferry.
Reviewed by Paul who travelled with DFDS Seaways on D Class
"Great journey"
Great time on the ferry, nice respectful and helpful staff, they didn't have the decaff. option for the coffee, but apart from that everything was fine.
Reviewed by Aniko Somi who travelled with DFDS Seaways on D Class
"I am happy thanks"
Thanks
Reviewed by who travelled with DFDS Seaways on D Class
"Don't sail from Dunkirk"
The facilities in Dunkirk are poor to say the least. We arrived in plenty of time for our ferry and expected to get a cup of coffee and relax. We were overwhelmed by the lack of facilities, there was no cafe. The whole of the upstairs has been converted to duty free. There is one vending machine on the ground floor which was out of order. So, not even a coffee. We took our dog to the dogs area, the dogs drinking water was empty and the area for dogs was pitiful, a small fenced off gravel surfaced, weedy box. We have decided never to use DFDS from Dunkirk again. Very disappointed.
Reviewed by John who travelled with DFDS Seaways on D Class
"Cycle Tour"
Great experience. Staff very helpful and considerate.
Reviewed by Gary who travelled with DFDS Seaways on D Class
"Nice tracel"
Everything was fine, the staff was friendly and cooperative!
Reviewed by Thomas who travelled with DFDS Seaways on D Class
"Good job "
Super
Reviewed by who travelled with DFDS Seaways on D Class
"Great way to travel"
Travelling from Dunkirk is an easy way to travel to the UK
Euro
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Euro
US Dollars