Onboard Bretagne

Other Brittany Ferries Ships

Bretagne

Operated by Brittany Ferries

Bretagne

279 Reviews

Operated by Brittany Ferries on the Portsmouth St Malo route

Bretagne has first-rate onboard facilities, including excellent dining, shopping and live entertainment, and can accommodate over 2000 passengers, almost half of them in cabin accommodation. It is named after the French region Brittany, and is decorated in traditional Breton style and colours.

Onboard Cabins / Reserved Seating

There's a wide choice of 2, 3 and 4 berth cabins ranging from bunk style beds to commodore class luxury. All of the Bretagne cabins are ensuite, air conditioned and have fresh linen and towels. Soap and shower gel are also provided in case you want to freshen up and you'll also find at least 1 plug socket to use or to charge any electrical appliances that you may have.

Reclining seats provide a great value option for overnight crossings and additional comfort to your day sailing. These lounges are ideal for groups or large parties as well as for individual customers wishing to stretch out and relax.

Onboard Food and Drink

The Bretagne main a la carte restaurant ‘Les Abers’ offers seating for smaller and larger groups. You'll enjoy elegant surroundings and panoramic views - as well as an open kitchen where you can see first-class chefs in action.

La Baule is the Bretagne's self-service restaurant. La Baule offers a fantastic choice of foods from around the world, as well as French favourites such as our minute steaks, a salad buffet, great choice of desserts, and drinks, including wines and beers to accompany your meal.

Café - La Gerbe de Locronan serves sandwiches, cakes, pastries and hot and cold drinks. The children's soft play area is also situated within this area, so is a great place for families.

The Bretagne's main lounge bar, Gwenn Ha Du serves everything from the finest French wines to cocktails. Also on the menu are hot and cold drinks and snacks. The bar also offers some tiered seating, ensuring a great view of the large stage area which regularly plays host to great cabaret acts, from singers to magicians! There are also a number of flat screen televisions showing big sports matches and news updates.

Located at the entrance of the main restaurant, the Bretagne's piano bar, Yacht Club offers a superb setting for an aperitif - or a great atmosphere in which to simply relax as you sip cocktails and enjoy live music played on a grand piano.

Onboard Shopping

Perfect for gifts, souvenirs, or just a treat for yourself, Bretagne boutiques offer a fine range of spirits, wine, tobacco, perfumes and cosmetics, leather goods, confectionery, toys, fashion, decoration, souvenirs, newspapers, games, cameras, sunglasses, jewellery and much more! All are at great prices, and certainly worth a browse.

Purchases made on board may be paid for in Euros or Sterling. Payment can be made in cash, by credit or debit card. Prices are shown in both currencies and you can combine different payment methods.

Additional Onboard Facilities

There are 2 cinemas onboard where you can catch some of the latest films. 'Wi-Fi time' can be purchased from the information desk. Bretagne features plenty of deck space so you can stretch your legs and and enjoy a calm spot to relax, while enjoying the sea air and incredible views, particularly when entering or leaving the port. Sun decks are on decks 7, 8, 9 and 10. There is also a baggage room, bureau de change and baby changing rooms.

There are also a number of options to keep you and your family entertained while onboard including resident music duos and cabaret singers, close-up magic and headlining illusion sets, through to children's entertainers, cocktail pianists, tribute acts and DJ sets.

Travelling with Children

In addition to seasonal childrens entertainment there is also a playroom where young children can enjoy fun and games.

Accessibility

There are wheelchair accessible cabins, disabled toilets on decks 6, 7 and 8 and lifts are available with access to all decks.

Please Note: Whilst we have taken great care in making our Bretagne guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.

Bretagne Reviews

4.25

out of 5

89% of our customers recommended this ship

General:4.1
Staff:4.4
Catering:4.1
Punctuality:4.4
Cleanliness:4.3

"Road trip 2023"

We allways enjoy this crossing .it sails at a nice time of day and arrives early in france so you have the whole day ahead of you .
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Reviewed by Mark who travelled with Brittany Ferries on Bretagne
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"Ferry crossing"

Good crossing,comfortable and on time.staff very helpful
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Reviewed by Margaret who travelled with Brittany Ferries on Bretagne
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"Great ship"

Nice trip home!!
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Reviewed by Gary who travelled with Brittany Ferries on Bretagne
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"Ferry crossing "

Fantastic service
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Reviewed by Paul who travelled with Brittany Ferries on Bretagne
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"BF catering lets a good service down"

In almost all respects my recent journey , aboard Bretagne, was enjoyable and the vessel met high standards.....but. On an 8.5 hour crossing was the restaurant only open for 1 hour 15 minutes? And at almost €30 for the privilege. The self-service cafeteria meal was pre-cooked, tired and dull. At least the fish tasted quite good, though luke warm. Very clean ship. Staff very pleasant. Drinks at very good prices. Disembarkement fairly quick. Arrival bang on time.
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Reviewed by Roger who travelled with Brittany Ferries on Bretagne
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"Great trip"

All very efficient
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Reviewed by Timothy who travelled with Brittany Ferries on Bretagne
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"Gentle sailing back to Portsmouth"

Our first experience of the St Malo Portsmouth sailing and would not hesitate to do it again. One of the larger ships in the Brittany Ferries fleet and plenty of room everywhere. As we were out of season there was little or no waiting for any of the facilities on board and lots of places, inside and out, to rest up. Checking in was quick and a relatively short wait to go through the french border checks. Similar experience in Portsmouth. Perhaps not the case when travelling in peak season?
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Reviewed by Paul who travelled with Brittany Ferries on Bretagne
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"Ferry crossing Portsmouth to St. Malo & return"

The cabin facilities were basic but comfortable enough, the food was average, staff friendly. Much cheaper and easier than flying and probably not much time difference either. Plus you can take as much with you as you can get in the car!
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Reviewed by Rowland who travelled with Brittany Ferries on Bretagne
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"So comfortable "

We enjoyed our voyage to portsmouth so much! Thank you.
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Reviewed by Lila who travelled with Brittany Ferries on Bretagne
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"Portsmouth St Malo"

I had a pleasant trip, taking my motorcycle across to France. A bit of wait to board, never good for a biker. Cars are more comfortable. Quick disembark though. Nice buffet facility, friendly staff, clean dining area. Cabin clean and comfortable. Thank you.
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Reviewed by Jess JEPHCOTT who travelled with Brittany Ferries on Bretagne
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"St malo to Portsmouth crossing"

Fantastic service , our ferry trip was made so easy and stress free , from moment we boarded our motorhome , booking in was simple , staff were always easant and accommodating, food on board was 5 star and entertainment felt like we were on a mini cruise .would recommend this trip for sure
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Reviewed by Mark who travelled with Brittany Ferries on Bretagne
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"Friendly"

Friendly staff. Efficient. Nothing to complain about. Thank you
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Reviewed by Paul who travelled with Brittany Ferries on Bretagne
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"1st time ferry crossing "

Would not recommend a day crossing, cabin nice, but silly things (embarking, wifi, shops closing) made it a painful experience
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"Trip on foot to Brittany in September"

The experience of the ferry (the first time I have been on a cross channel ferry for more than 25 years) was very positive. The ferry was comfortable and the staff helpful and pleasant. The night crossing with a cabin was a good experience. The only thing that I would suggest could be improved was for foot passengers emerging and walking to the railway station. There was no dedicated footpath and we had to navigate through the car park. Also some signs for the sation and the quickest way would have been warmly welcomes
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Reviewed by Robert who travelled with Brittany Ferries on Bretagne
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"Bretagne Fantastic"

We have not travelled on a Ferry for over 20 years, always flying! However, we were more than pleasantly surprised at the facilities on board, with plenty of choice for eating, drinking and even a cinema! The 2 berth accommodation was functional with little noise and decent facilities! The only downside was the music through the cabin intercom to alert you that the ship was close to docking, The overall experience booking in at portsmouth and the loading procedure (although you always feel you've chosen the wrong lane) was a pleasant one, no problem at all.
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Reviewed by Steven who travelled with Brittany Ferries on Bretagne
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"France and back"

Everything went well. We would like to have been off first as we had a long trip from Portsmouth to Edinburgh . Is there a way of organising that in advance?
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Reviewed by Kenneth who travelled with Brittany Ferries on Bretagne
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"Ferry crossing"

Every thing was perfect, the staff were very efficient
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Reviewed by John who travelled with Brittany Ferries on Bretagne
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"A pleasant way of crossing the zChannel"

The outbound journey (Portsmouth/St Malo ms Bretagne) was quite rough and the inbound journey (Caen/ Portsmouth, ms Mont St Michel) was very smooth. Both ships were comfortable, and despite being end of season most facilities were open, the main restaurant outbound served only cold food, and was closed completely inbound. The cabins on both were comfortable. My only criticism was the time taken to unload, at both arrival ports, for example it took about an hour between arriving at Portsmouth and clearing the port. However all in all a reasonable experience and I would use these routes if visiting Brittany in the future.
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Reviewed by John who travelled with Brittany Ferries on Bretagne
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"Great way to cross the channel"

Easy to book via Direct Ferries. The embarkation and disembarkation were straightforward. The food in the self service restaurant was reasonable value for money. Disappointing that thge free wifi did not work in the self service restuarant
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Reviewed by Patricia who travelled with Brittany Ferries on Bretagne
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"No Wifi"

Wifi does not work at all even in public areas, reclined seats area
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Reviewed by Pauline who travelled with Brittany Ferries on Bretagne
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"Great experience all around, no problems with anything. "

Direct Ferries have some very unfavourable reviews online, which, in my experience is totally unjustified. Our family experience with DF was absolutely great, we had no problems with anything, their price was cheaper than booking direct with Brittany Ferries. We did the Portsmouth - St. Malo crossing in peak holiday season. The booking experience was easy and straightforward, the confirmation emails explained everything, how to to get to the ports, and all the information I needed to make sure we have a great start to the holiday.
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Reviewed by Anna who travelled with Brittany Ferries on Bretagne
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"3 negative issues"

The crossing was good on the whole but there were 3 issues that people may need to be aware of: 1.The cabins were still being cleaned when we boarded at Portsmouth so there were queues of people hanging around with their belongings 2. The menu in the buffet was very confusing as none of the options advertised were on offer which led to more queues as people had to make different choices when they got to the service area and 3. Worst of all was the constant barking by one of the dogs in the deck below us. It went on ALL night so we didn’t get any sleep. It would be worth checking where you cabin was in relation to the kennels!!
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Reviewed by Susan who travelled with Brittany Ferries on Bretagne
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"Brittany Ferries superb, Direct Ferries not"

Having booked with Direct Ferries, I had an issue with my booking. It was effectively impossible to contact Direct Ferries remotely quickly. I had to contact Brittany Ferries, who were very helpful. The reviews below are ONLY for Brittany Ferries..
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Reviewed by Graham who travelled with Brittany Ferries on Bretagne
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"Very Contrasting Experiences"

The Portsmouth/St Malo overnight leg was excellent. Had a great meal at the a la carte restaurant immediately after boarding. The catering on the St Malo/Portsmouth daytime leg was rubbish. The self-service restaurant had queues lasting forever, with only average food. The a la carte restaurant closed to serving breakfast at 11.30 am. We eventually used the self service restaurant at 3pm, after the queue had reduced.
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Reviewed by Philip who travelled with Brittany Ferries on Bretagne
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"We paid to change our crossings by a day . The next day we arrived at the terminal in saint Marlo an"

Very very poor practice
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Reviewed by Anthony who travelled with Brittany Ferries on Bretagne
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"No issue"

All good beats Dover / Calais route if driving from the south. Nice relaxing sailing and efficient unloading
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Reviewed by Richard who travelled with Brittany Ferries on Bretagne
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"Great crossing both ways "

We did a night crossing on route to Saint Malo and a day crossing on route back. Catering was great, but the ferry did need a bit more of a clean.
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Reviewed by George who travelled with Brittany Ferries on Bretagne
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"Portsmouth to St Malo"

Ship was nice, facilities good, and sailed on-time. Spoiled by the haphazard approach to boarding. On the return trip, we were the 2nd car to arrive at the port, but for some reason we ended up being one of the last to board the ship, which meant we lost about 90 minutes of time actually leaving the port. For this reason, we won't be travelling with Brittany Ferries again.
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Reviewed by Gavin who travelled with Brittany Ferries on Bretagne
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"Absolute Rubbish"

Brittany Ferries are great. Direct Ferries are awful. Dont book with them. Impossible to get in touch.
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Reviewed by Ryan who travelled with Brittany Ferries on Bretagne
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"Short staffing is evident! "

The ferry was covered in litter. The toilets were appalling- goodness knows the last time they were cleaned. The only positive part was the staff coordinating vehicles whilst embarking and disembarking the ferry. They were very efficient. Such a shame the quality of cleanliness was so poor.
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Reviewed by Andrew who travelled with Brittany Ferries on Bretagne
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"Cross Chanel to St Malo "

I really enjoyed to sail to St Malo in Britain Ferries. The staff was very professional as well all the facilities in the Ferry.
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Reviewed by Julio who travelled with Brittany Ferries on Bretagne
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"Disappointed "

The staff were very helpful. But the organisation for disembarking was confusing. Myself & another passenger had to ask several times what was happening. The prices of food & drinks was very expensive. Lack of choice of food & poor quality.
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Reviewed by Ruth who travelled with Brittany Ferries on Bretagne
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"Pleasant trip"

Everything went smoothly restaurant food very good
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Reviewed by Alan who travelled with Brittany Ferries on Bretagne
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"Fwrry review"

The one comment we have is the breakfast. Very expensive for such a small portion!
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Reviewed by Jo who travelled with Brittany Ferries on Bretagne
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"Inability to speak to anyone"

I’ve used Direct Ferries several times in the last 2 months and despair at not being able to message or talk to anyone. Please contact me asap either on 07768236930 or at Robert.beebee@ipu.co.uk Thanks
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Reviewed by Robert who travelled with Brittany Ferries on Bretagne
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"Good booking experience then confusion "

We used Direct Ferries to book our Portsmouth to St Malo trip as their site was a lot easier to use than Brittany Ferries. However changes to the booking proved to be very expensive - I added a person to make us a group of 3 in our 4 berth cabin. In the process I was told that it would cost £40 with £10 charge for a change but was actually charged £72. When we got on the ferry our external cabin had turned into a deck 2 internal cabin so I had to make a fuss. Brittany Ferries moved us to the right cabin but by that time I had spent more than £500 on a single crossing so was very disappointed. Next time I will try to remember to book direct with Brittany ferries.
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Reviewed by Sarah who travelled with Brittany Ferries on Bretagne
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"Great to travel "

Easy checking in, comfortable journey. Only comment for improvement or to warm future guests is that the restaurant closes early due to shortage of staff. Limited seats available, so book early. Easy disembarked. Information on the sail was frequent and informative.
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Reviewed by Nigel who travelled with Brittany Ferries on Bretagne
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"failed trip"

Booked with Direct ferries any number of times before and providing nothing goes wrong - like a medical emergency - I'm sure they are still OK . Just don't get ill, run late or doing anything they haven't considered in their own planning because what happens to you, their customer, they don't really want to bother about
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Reviewed by Robert who travelled with Brittany Ferries on Bretagne
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"Would definitely recommend this way to get to France - beats flying these days - far more comfortabl"

We decided to use the Portsmouth St Malo Ferry to get us to the mainland and were so glad we did. It was very comfortable, punctual, the food was great, it was lovely having the on board cinema - in short - we will do this again!
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Reviewed by Owen who travelled with Brittany Ferries on Bretagne
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"Portsmouth to St Malo and Return. Smooth sailing!"

We booked both ways for a trip to France and the ship was clean and with helpful friendly staff on both journeys. The cabins were what we needed and also very clean.
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Reviewed by Haydn who travelled with Brittany Ferries on Bretagne
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"Fantastic return "

Staff and ferry amazing
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Reviewed by Julie who travelled with Brittany Ferries on Bretagne
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"Trip to st malo"

Loading seemed to be a little haphazard but on the ship was fine with nothing to complain about. Saying that the cabin was like sleeping in a cupboard.
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"Satisfaction"

Excellent voyage sur un navire et avec un équipage au top entre portsmouth et saint malo de nuit
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Reviewed by Orive who travelled with Brittany Ferries on Bretagne
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"My recent voyage from St. Malo - Portsmouth"

I travelled as a foot passenger for the first as an adult and for the first time on my own last week, and I was really impressed with how easy and pleasant it was. Thank you. The sailing could not have been more relaxing and more enjoyable for me. I appreciated being welcomed on board - the staff were very helpful. I found a table just alongside the cafe and spent the entire journey writing poetry, eating meals from the cafe and enjoying a glass of wine or two. Occasionally, I heard announcements for events that were taking place and it is very clear that the company makes a great effort to engage with passengers and enhance their experience of being on board. I did not feel the need to take part in any of the activities, but I might do on future journeys. The only thing that I feel needs to be addressed, and it might seem a very small thing, is about the bus that transferred the foot passengers to the terminal building in Portsmouth. The engine of the bus was running while passengers were getting on, so I had quite a lung full of exhaust fumes as I walked alongside the bus and got on. It took several minutes for everyone to get on and the bus was idling the whole time. I would like to suggest that the buses are turned off while they are standing like that - it will help reduce the carbon footprint, whilst also being better for the health of the passengers. As to the journey on the ferry, I was very impressed by the helpfulness of the staff and the standard of services - thank you.
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Reviewed by Kathryn who travelled with Brittany Ferries on Bretagne
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"Ferry Bretagne to Portsmouth from St-Malo on Tuesday 13 August"

The trip was long but comfortable, the ferry provides as much entertainment as possible (more than I expected), the lunch was pretty good and it was easy to buy snacks and drinks as the ship wasn't very full. The only thing I noticed was that the women's toilets smelled of stale urine even though they looked clean.
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Reviewed by Rosalind who travelled with Brittany Ferries on Bretagne
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"Very good trip"

We were very pleased to find that the food was excellent and not expensive. Staff were helpful. Loading and unloading was efficient and quick. Very good experience.
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Reviewed by Glenys Fear who travelled with Brittany Ferries on Bretagne
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"Relaxing time"

When you see it takes eight hours you may be put off but it is a great journey to relax and enjoy the ships facilities. Impressed by cleanliness, shops , food options and a great film too.
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Reviewed by David who travelled with Brittany Ferries on Bretagne
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"Ferry from St Malo to Portsmouth on 14/07/19"

The air conditioning was too cold. I was wearing summer clothes like most of the other passengers. I complained about being too cold. I was not aware of any change in the temperature of the air being forced into the passenger accommodation. Why didn't the engineering staff rectify this discomfort?
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Reviewed by Hugh Dunlop who travelled with Brittany Ferries on Bretagne
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"sandwiches"

The food was always attractively presented and the Crème caramel was delicious. This was in the self service restaurant. My only complaint was a salmon/cheese sandwich in a carton (with dark blue edging all round) which had brown bread which was wet and soggy. I was only able to eat part of one of the two sandwiches. This was on the St Malo - Portsmouth trip yesterday. Only a minor frustration on otherwise excellent teips.
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Reviewed by James who travelled with Brittany Ferries on Bretagne
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"Ideal way to cross channel"

Perfect way to cross the channel. Lovely meal in restaurant, cabin comfortable and overnigt crossing is the best way to go (why is there no overnight return ferry this would make it 5 star all the way). Return trip pleasant and comfortable but long. That said plenty of space and good variety of things to do.
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Reviewed by Sally who travelled with Brittany Ferries on Bretagne
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"portsmouth to st malo crossing"

great ship - lovely, friendly staff, clean facilities and excellent food.
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"Honest review"

The ferry crossing was on time, check in etc went smoothly etc. The food in the canteen is exactly that - canteen food. On the return journey we ate in the “buffet” sit down restaurant and the food was very good, although we did find the menu confusing as they charge you for different things off the buffet.... As for our cabin - well that was revolting. It smelt of wee, it was dirty and left a lot to be desired! So for that reason I won’t recommend
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"Great service by Brittany Ferries but book direct with them, it's no cheaper and you have more choic"

The whole process of booking the cruise through to the end was seamless. The ship was clean, a great cabin and the staff very courteous. The only drawback was a flat tyre when we returned to our car and this was down to a screw in the tyre - beware of the surroundings (we had only driven 800 yards from our hotel), but had an electric pump which allowed us to limp home.
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Reviewed by Russell who travelled with Brittany Ferries on Bretagne
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"A good first experience, on the whole"

Efficient boarding. Good (but pricey) food at the restaurant. The live piano music at the bar was rather sad. Still the ship looked tired and could do with some proper modernization but the cabin we had was clean and tidy. Pls seriously update the retail side - the gift shop in particular looks like the sad duty free in the 80s and the prices are non competitive. Finally WiFi is poor
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Reviewed by Simon who travelled with Brittany Ferries on Bretagne
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"Portsmouth to Santander"

Ran 3 hours and a half late!!! Only informed 5 hrs before and already travelling. This ferry had run late for two crossings before so why not tell people earlier a huge wait and slow boarding......
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Reviewed by Bill who travelled with Brittany Ferries on Bretagne
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"Excellent journey"

First time in this journey, very efficient and relaxing journey both ways, plenty variety of activities/restaurants/rest areas and outdoor space to pass the time and enjoy the sail. Great entertainment as well in bar area, enjoyed the quiz. All staff very welcoming and friendly, they work hard& long hours and help everyone to enjoy our trip on the ferry- definitely recommend this trip if staying near Brittany.
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Reviewed by Eileen who travelled with Brittany Ferries on Bretagne
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"Angouleme 2018"

Had a fantastic night crossing on our way to watch the Circuit des Remparts, great staff, lovely food and an excellent experience overall, it’s a shame the other ferry companies can’t offer the same, would recommend to anyone thank you 😊
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Reviewed by Simon who travelled with Brittany Ferries on Bretagne
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"Very good experience"

Was a very smooth process and transport across. The only issue was that the restaurant was very late to open which meant there was a mad rush the minute the doors opened and staff struggling to get to everyone without too long a wait. There was also no tea or coffee provided in the cabin despite having paper cups available. The family entertainer proved a total hit with my two kids and he managed to attract a very large crowd of kids and parents who stayed fixed until the end.
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Reviewed by Henrietta who travelled with Brittany Ferries on Bretagne
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"NOT HAPPY WITH CABIN"

In January 2018 I booked an external cabin for late August expecting at least a porthole with a sea view (the trip being daytime). I was therefore extremely disappointed when my wife and I entered our cabin to see people walking right past our porthole together with 2 enormous vent covers and the inside bows of the ferry. I obviously paid extra for an external cabin and booked early to ensure availability. The cabin itself was very good but had I known what the view out of the porthole was going to be, I wouldn't have bothered paying extra for a 'sea view'. As it was, the weather was OK and we spent most of the trip on deck. We felt rather cheated.
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Reviewed by Raymond who travelled with Brittany Ferries on Bretagne
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"Overnight ferry to St Malo"

Easy , quick access to the cabin which was clean and comfortable. Prompt disinformation on time .
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Reviewed by Paul who travelled with Brittany Ferries on Bretagne
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"Dirty cabin"

Our cabin for four had not been cleaned sufficiently with rubbish left in bins in bathroom and main room . No soap in bathroom and one of the towels had been used. Bins Full of disgusting previous guests food etc. Otherwise trip good with food choices and entertainment. Getting on and off was very well organised. Would not book s cabin in future
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Reviewed by Martin who travelled with Brittany Ferries on Bretagne
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"Portsmouth - St Malo "

This is the 3rd year we have travelled to France with Brittany Ferries, as part of our family camping holiday. Previously we have been very happy with the service, but unfortunately this year was a different case. We travelled on the evening of Friday 3rd August 2018 and boarded the ferry to be crammed in with our vehicle and caravan. Having paid £912 for the priviledge, my husband was unable to get out of the vehicle and was expected to climb over the centre console and exit via the passengers door, which also could not be opened fully. When we highlighted this to the staff loading the vehicles, there was a huff and the male simply walked off. On reporting this to the reception, we were informed this was an old ferry and that it was very busy. I appreciate it was in the height of the holiday season, but we had still paid full price and therefore expected to be able to enter and exit our vehicle from the standard doors. On raising this issue with the reception, I was informed if my husband was disabled this should of been highlighted at the time of booking and they would make special arrangements. My husband is far from disabled, having completed an ironman the previous week, however at 15 stone has not climbed over the centre console of our vehicle since he was a child! This is not normal practise and should not be expected from full paying customers. Unfortunately there were no suitable explanations given and we were just left feeling that the vehicles had been crammed, potentially causing safety issues. Our concerns were concreted when we returned to our vehicles to depart. A caravan in front was being directed out of the ferry by staff, which resulted in hitting another parked vehicle. This was not due to the driving of the vehicle, but the ridiculous parking which allowed no movement of passengers or vehicles to depart. I have pictures of our vehicle parking (which show our wing mirror was nearly touching the next vehicle) and also of the vehicle which struck the other vehicle on departure) if required. I would appreciate a response and explanation as this has significantly impacted on consideration whether to use this mode of transport next year. As we travel with other families this would also impact on their decision whether to utilise your service.
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Reviewed by Mrs Tamlyn Burgess who travelled with Brittany Ferries on Bretagne
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"Ferry from st Malo to portsmouth"

A fantastic end to our holiday. Amazing entertainment including a pantomime for the kids and we arrive an hour early! Can’t fault it.
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Reviewed by Louise who travelled with Brittany Ferries on Bretagne
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"Cheap but not always cheerful"

We booked the Bretagne because the Pont Aven was fully booked, the main differences are obvious - smaller self-service restaurant and limited menu, but the food was much better than expected, apart from a very surly server/chef who literally threw the food onto the plate and when I mentioned that he'd broken the eggs his reply was 'well, you are going to break them when you eat them so it doesn't matter!' Other than that all was basic but OK.
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Reviewed by Dave who travelled with Brittany Ferries on Bretagne
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"Superb Service"

Everything about both journeys was very good. In particular the food in the restuarant was superb as was the service.
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Reviewed by David who travelled with Brittany Ferries on Bretagne
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"Stress with dog"

Our journey started stressfully when we were told that our dog could not go to the kennel because we did not have a muzzle. I didn’t know that we needed one and was told that I could not buy one on the ship which wasn’t true. We really worried about leaving our dog in the car as she likes to chew and dig, she would have destroyed the back seat. We were told later on the boat that it was not a problem, we could take the dog to the kennel...! I wished that the first person who checked our booking knew a little more about what is really happening in the boat. Also, the wait to get on the boat was quite long. The cabin we booked was clean but it smelled of old tobacco and this was very unpleasant. At the end of our journey, there was no announcement about how closed to the arrival we were. I decided to order food thinking that I had another hour but I had to hurry up eating it because we were there...! Other than that, it was a very pleasant journey, the facilities, food and animations are great.
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Reviewed by Emmanuelle who travelled with Brittany Ferries on Bretagne
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"A truly bad night on a reclining seat"

We went on an expensive ferry from P to St M (nearly 400€ - as it was the busiest weekend of the year, which we hadn't considered) and only got a reclining seat for this rather extortionate amount (single fare!). I understand that no cabins were available anymore, but charging this much for the pleasure of trying to sleep on a seat is really not on. Looking at people crawling out of the room in the morning looked like an episode of Night Of The Living Dead. I suggest BF give these seats at a much lower rate, and warn people of the extreme discomfort or simple not sell them at all. Never again.
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Reviewed by Mark who travelled with Brittany Ferries on Bretagne
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"In safe hands"

Cant fault this company... did everyhting they could to make for 2 perfect crossings at the peak time. Boat was immaculate (well... apart from the unclean windows...but minor niggle)... Food fair priced.. as was the coffee...bar and all others. Staff exemplary! We felt we were on a cruise not a ferry... so WELL done the staff ... merci boucoup!
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Reviewed by Steve who travelled with Brittany Ferries on Bretagne
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"Calm! Panic and more panic! Calm and relaxed"

Lovely crossing, meal in the a la carte restaurant was fantastic (fillet of beef was wonderful). The meal was also extremely good value - kids meals were £8 or so for 3 courses.
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Reviewed by David who travelled with Brittany Ferries on Bretagne
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"Very pleasant all round."

Staff seemed genuinely happy, must have something to do with winning the World Cup whilst I was on board .
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"thank you to you great staff"

I needed assistance as I don't walk very well and am asthmatic. I am very grateful for the kindness of your staff - the people who accompanied us at every stage were unfailingly helpful. i couldn't hope to travel again without assistance but I would happily come again. Thank you.
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Reviewed by Anthea who travelled with Brittany Ferries on Bretagne
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"Good sevice"

An enjoyable crossing, both outbound and return. Found faculties, staff and cleanliness all excellent The Boule restaurant was more rhan satisfactory, excellent quality, range, presentation and reasonably priced. Cannot find any fault in the service offered.
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Reviewed by Patrick who travelled with Brittany Ferries on Bretagne
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"Very disappointed "

We arrived at St Malo ferry terminal 12 hours before our ship was due to depart. We found that the cafeteria was closed, so we used the coffee machine (the worst coffee we had ever tasted), avoid at all costs. We settled down in the most uncomfortable seats on the planet to await our ship. We were kicked out of the waiting area by security, as it was closing. We, and 2 other foot passengers had to settle down on the benches outside all night. Why are there no indoor waiting areas? On the ship we were served a cold breakfast, which was scrambled egg on toast. Not a good start for 2 tired motorcyclists. When we we’re disembarking, the bikes had to SQUEEZE between a barrier, cars and avoid the various floor fixings. I had to turn my mirrors in, as did all the car owners that I had to squeeze past. An absolute disaster from start to finish.
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Reviewed by Christopher who travelled with Brittany Ferries on Bretagne
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"Seat booking a waste of money "

We paid extra money for seats. Even though the seat numbers were consecutive, the actual seats were in difffernt rows and against a wall. Seat allocation would be far better if it were shown on a map like cinema or airplane bookings where you’re able to choose your own seating.
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Reviewed by Fiona M who travelled with Brittany Ferries on Bretagne
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"Last night’s crossing. "

Very pleasant trip. Excellent meal in the restaurant. Compliments to the chef. Food and presentation was amazing. Cabin was very adequate.
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Reviewed by Joanne who travelled with Brittany Ferries on Bretagne
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"Relaxing ferry journies"

Thoroughly enjoyed our return trips from Portsmouth to San Malo, especially the return on a very calm and sunny day. We were able to relax in comfortable surroundings and all the facilities were excellent.
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Reviewed by Georgina who travelled with Brittany Ferries on Bretagne
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"Fantastic "

My brother and I were completely impressed with Brittany ferry! From the minute we loaded our car on the boat, we were given a card with the deck number on it so we didn’t forget. The boat is clean, the staff are friendly and welcoming, the shops are good and the seats are comfortable. The food was nice and not over priced. There is enough seating outside for the smokers. Over all great experience. The only thing that I was surprised about was how much the cabin were. The price for a cabin when up another £300! Which I think is too much.
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"Visiting the grandchildren in france"

Overnight ferry, on time even though I had a text saying delayed. Cabin facilities clean with towels, toiletries supplied and plenty of room. Shower excellent.. food in the self catering restaurant was ok if a little cold. Breakfast was better. On and off the ferry was well organised. Reclining seats on the return journey on a day crossing, were very comfy. Plenty to do on both crossings. Children’s entertainer (although we had no children with us ) was very good, as was the bingo caller with his jokes. Very funny .
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Reviewed by Karen who travelled with Brittany Ferries on Bretagne
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"Great time "

We enjoyed sleep on overnight crossing and day on board on the way back
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Reviewed by Kingsley who travelled with Brittany Ferries on Bretagne
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"Cruies Across"

We've always been "rush rush rush" le shuttle or shortest crossing. This was a wonderful way to start our holiday with a relaxing cruise, sleeping whilst Brittany Ferries did the miles for us. Knowing what we know now, we'll use more of the on board facilities next time.
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"Excellent"

Experienced a really enjoyable trip in both directions. Great ship, very helpful staff. Dining was a highlight. Cabin was clean & comfortable. A great deal obtained through Direct Ferries.
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Reviewed by Eryl who travelled with Brittany Ferries on Bretagne
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"Dog facilities"

Disasterous. It was the first trip to take my dog. The visiting times were 12and 03pm. The first visit was fine ,although there was trouble opening the door to the deck which gave less time for the visit. The second visit was with a nice young man who couldn't open the door at all, so he called his superior who shouted and ridiculed him and then dismissed him and eventually got me in through another door.My poor little dog had been sick in the car and when I got her out she had daireah .The Hotel manager shouted at me to clean it up before I had a chance to do so.I had no time to comfort her at all. He was a very nasty , rude man. A terrible example for your company , which I've always enjoyed using.As I was complaining at your reception desk he came along and realised what he had done and I told him what a rude man he was, to which the receptionist said he was a nice man but as I pointed out to her , she was not witness to his behaviour.Another dog owner saw the way he treated the young man and was disgusted as was I.If your company offer this service they should be more understanding.
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Reviewed by Jeanne who travelled with Brittany Ferries on Bretagne
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"PORTSMOUTH TO ST MALO.. 08.04.18"

While the ship in general was remarkably good with staff courtious and rooms clean, the outside cabin asked for ended up looking onlr at the equipment on the front of the ship.. a rip off realy as we couldn't see anything. The food we had was absolutely abysmal. Everything was only half warn and the chips were soggy and uneatable.. with this our first time sailing for a long time we presumed this to be the norm, untill we returned on North Sea ferries and saw how it should be...
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Reviewed by Terry who travelled with Brittany Ferries on Bretagne
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"30th wedding anniversary. "

Thanks for another enjoyable crossing to St. Malo to celebrate our 30th anniversary. Meal in restaurant was fab as usual.
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Reviewed by Glyn who travelled with Brittany Ferries on Bretagne
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"Brittany Ferries"

The whole experience of booking, travelling and crossing from France to the U.K. with Brittany Ferries is good. My only complaint is that if one lives in the Southwest of France the 7 hour driving to Roscoff is very long and tiring. The crossing from France to the U.K. is limited to just one choice -22:00 arriving in the U.K. after an 8 hour ferry trip at 8:00am the following morning. I feel that Brittany Ferries should look at 1) more sociable hours 2) adding a service from Bordeaux to Plymouth especially since there are some 800 thousand British citizens living in this area. I am sure there would be lots of interest in this route both for private and business use.
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"One day in St Malo"

I needed to pick something up from st Malo and this was without doubt the best way to get there. Good value. Excellent food and comfortable cabin.
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Reviewed by Peter who travelled with Brittany Ferries on Bretagne
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"Great experience, food good but a bit expensive"

Great experience, easy check in both sides, quick loading. Great cabins and good shower, good night's sleep. I'll definitely use this route in the future rather than the shorter ones. Only downside is the price of the food, though I guess it's to be expected. That said the food was good, just a bit pricey.
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Reviewed by Michael who travelled with Brittany Ferries on Bretagne
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"Le bateau est fantastic "

Breakfast is expensive than other ferry. Staff are nice and cool. Bateau est jolie but ticket are a bit high. Kind regards
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Reviewed by Mohamed who travelled with Brittany Ferries on Bretagne
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"Great customer service"

We had to delay our crossing by 24 hours. The counter person at the San Malo direct Ferries Office rebooked us with a smile. Whew!!! We use direct Ferries for all ferrying. France - england. Italy - croatia. England - copenhagen. We have been in Europe for the first two years of retirement and direct Ferries has all the information we need. Their staff is always helpful. That means a lot when traveling.
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Reviewed by Jeanne who travelled with Brittany Ferries on Bretagne
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"Excellent service "

Excellent service and will use again
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Reviewed by Ginette who travelled with Brittany Ferries on Bretagne
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"st malo"

Very good experience.
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Reviewed by Sean who travelled with Brittany Ferries on Bretagne
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"Bretagne"

Very good service both ways
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"St Malo to Portsmouth"

Pleasantly surprised with the experience. Compared to the last time I made this crossing some 20 years ago the service and facilities have vastly improved. Just one niggle with the overall Brittanny Ferries service is that the facilities for dogs is inconsistent ferry to ferry with only (I understand) one vessel providing kennel facilities. Otherwise, highly recommended.
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Reviewed by Alan who travelled with Brittany Ferries on Bretagne
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"Honeymoon"

Great crossing food brilliant staff great all in all a great ferry crossing and return thank you
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Reviewed by Steven who travelled with Brittany Ferries on Bretagne
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"First ever ferry trip"

lovely spacious decks with entertainment in the evening which passed the time away till 11pm. Had a bunk cabin which was adequate but claustrophobic. Being 6 foot 1 inch tall found bed very cramped. Return journey during day using recliner chairs was comfy and will be my preference for evening crossing next time..(and cheaper). Took pet dog which stayed in motor home rather than kennels. Able to visit dog twice on each journey to quickly walk dog for relief. Kennels looked a bit cramped and dark, so would not use them for my dog.
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Reviewed by Trevor who travelled with Brittany Ferries on Bretagne
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"Excellent "

Very friendly and helpful staff, the cabine was as expected and we've been offered a cot bed for the baby which was really appreciated. We enjoyed our journey both ways.
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Reviewed by Gaelle who travelled with Brittany Ferries on Bretagne
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"FANTASTIC"

I would like to congratulate you all on the FANTASTIC service we have received from the booking team, every time I phoned with a query they were very professional. I came away from the phone feeling very uplifted at the service I was given. These days we all moan about when we receive a bad service and all to often forget about the good, SO WELL DONE. We had a great time on the ferry the facilities were brilliant and the staff equally as good. We will highly recommend the company and service you provide. Our future plans will mean we will need to travel with your company on a regular basis Keep up the good work.
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Reviewed by Tanya Anker - Ryan who travelled with Brittany Ferries on Bretagne
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"Excellent service. "

I found the staff throughout both my journeys helpful, informative and polite. On foolishly leaving my coat in my cabin on my outward trip they kindly arranged to have it left for me at the information desk on my return trip. Saving me any inconvenience or additional expense. I would be happy to recommend to anyone.
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Reviewed by Angela who travelled with Brittany Ferries on Bretagne
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"Gets you where you want to go"

Fir R o R o service it does its job ok. Expensive for what you get. The exchange rate is terrible so use sterling.
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Reviewed by Bruce who travelled with Brittany Ferries on Bretagne
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"We are sailing"

The biggest ferry we have ever been on and found it a very pleasant experience , we were not looking forward really to the eight hour trip but there was so much to do and beautiful food to eat also good weather so we sat on deck most of the way that the time just flew by. Staff very helpful and friendly look forward to our next trip .
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Reviewed by Roy Henry who travelled with Brittany Ferries on Bretagne
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"Enjoyed trip"

Our first time sailing with you and we enjoyed the trip. Only criticism is that there was a used breakfast tray and bottle still in our cabin
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Reviewed by Helen who travelled with Brittany Ferries on Bretagne
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"Ferry Crossing"

I was very impressed with the efficiency of the staff, i was very pleased the food was very fresh and reasonably priced - they had a good entertainment programme- the cabin bunks were surprisingly comfortable and we managed to have a very good sleep - we even docked early !
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Reviewed by Deborah who travelled with Brittany Ferries on Bretagne
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" Very good"

Very comfortable journey. Air con in one of bedrooms not working but staff found a new room straight away. Lovely music to wake us in the morning. Prices for food much higher in Euros so best to buy in £s. Long wait for passport control when we arrived.
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Reviewed by Heather who travelled with Brittany Ferries on Bretagne
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"Direct Ferries Review "

This was the first time my family and I had used a ferry to travel abroad. I didn't know what to expect whilst driving on board the ferry with my two children. We parked on board Portsmouth ferry terminal and was greeted by lady handing out cards telling us where we were parked. The help stopped there.... We found all the faculties ourselves, no one pointed us in the direction of our cabins so that took a while to locate- this was quite an adventure for my two children. It was the same issue on trying to locate where the car was parked once docked at St Malo. No help what so ever- but we got there in the end. On our return trip we wer a little more customed as to what to do on board and had reasonable knowledge of the ships layout. Therefore the return trip was much easier. I found that there wasn't much staff assisting travellers like myself and it was a case of figure it out yourselves. On the way out the wifi wasn't an issue as we were in a cabin. On the return trip we were in seats on the 9th deck. We had absolutely no wifi signal up there in the seating area. This was a bit annoying as the television was not working and one was missing. Overall, it wasn't a bad trip- the entertainment was better on the night than the day. The kids had fun Which was what it was all about
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Reviewed by Michael who travelled with Brittany Ferries on Bretagne
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"we'll do it again!"

Travelled from Portsmouth to St Malo overnight on Bretagne. Wonderful experience. Food and service in restaurant excellent, crossing very easy and smooth. However, we would definitely recommend the booking of a cabin. We didnt and the reclining chairs dont recline very far and so I ended up sleeping on the floor, as it was more comfortable! travelling back came cherbourg portsmouth on Normandie express, again very good service, very easy at both ends, food not so good as on Bretagne and more limited in choice .. much noisier as not such a big boat so less places to go so children more restless. However, for a quick and shorter crossing would certainly recommend.
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Reviewed by Susan who travelled with Brittany Ferries on Bretagne
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"Returning home"

Only negative point is lack of internet. When booking you are told free internet available. Well that's not quite true. If you want wifi you have to position yourself in certain areas of the ship. NOT where we had our booked seats. So all in all a total waste of time. Even standing in the specific areas it was a weak connection. Oops one more complaint. What exact is your policy on dogs? Before boarding we are told only allowed in kennels if muzzled!! Told it says it on the information on web, NO it doesn't. Once on board we are told muzzles only for dangerous dogs! 9 hours and your dogs stay in the car or kennels which are incredibly noisy. Nowhere to walk your dog at halfway point. Poor animals, I will now always opt for shorter crossing.
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Reviewed by Kathryn who travelled with Brittany Ferries on Bretagne
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"Excellent Service"

I did not know when I was returning from France but it was easy to get onto the Direct Ferries site and book a place within 48 hrs of the sailing. I admit that I only have a motorbike so it may have been more difficult with a car. The ship and the crossing were fine and I was well looked after. The operatives were very good with tying down the bike.
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Reviewed by David who travelled with Brittany Ferries on Bretagne
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"Smooth Sailings"

Our ferry ride was superb. The spaciousness of the vessel meant that we were able to unwind and enjoy the sights very comfortably.
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Reviewed by Michel who travelled with Brittany Ferries on Bretagne
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"Good crossing"

Everything was as good as expected. Staff in self service restaurant very friendly. Toilets could have been cleaner seeing it was not a busy day.
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Reviewed by Craig who travelled with Brittany Ferries on Bretagne
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"Can not contact Direct Ferries to explain the problem below."

Hi, When I arrived at the check in for Brittany Ferries - they said I should have been charged an extra £10 each way for my bike. This is not what your website said when booking. Direct Ferries Reference Number: DFP20184811 Brittany Ferries Reference Number: SF57651 Can you help get a £20 refund. Thanks,
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Reviewed by Peter who travelled with Brittany Ferries on Bretagne
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"A pleasant and unhurried experience"

The St Malo to Portsmourh crossing takes nearly nine hours, but does not seem that long. It is well worth eating in the restaurant, which offers a fabulous hors d'ouvre and table of desserts. A comfortable crossing, but a bit expensive. One minus: air conditioning much too cold. Don't leave the overcoat in you car!
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Reviewed by John who travelled with Brittany Ferries on Bretagne
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"Genuinely excellent, relaxing and well equipped; made my holiday start a day early!"

Ship was in good order. Dinner was incredible, such a spread of food and very affordable. Wine list was small but adequate with good range in price and quality. Cabin was clean, quiet and comfortable all with en-suite facilities that worked well. Breakfast was also great. The biggest difference this crossing makes to other channel crossings is time, a full nights rest and starting our journey in West France with less traffic and no need to negotiate Paris made the holiday feel like it started a day early!
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Reviewed by Tristan who travelled with Brittany Ferries on Bretagne
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"Great way to wrap up the holiday"

Both ways on the ferry was definitely a part of the journey the kids were looking forward to and a relaxed way to break a long drive. We always make ours an excuse to catch up with friends.
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Reviewed by Martine who travelled with Brittany Ferries on Bretagne
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"Disappointed "

The worse meal I've had ordered the mushroom ravioli it was over cooked cold and was discussing never again
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"Would go again"

A good crossing arriving in Rotterdam feeling refreshed without the hassle of airport queues. Easy boarding in the can, ship facilities were good but we did have to change the cabin as the first one smelled like an old trainer so we upgraded to an outside one which was fine.
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"St Malo to Portsmouth Ferry"

Very convenient, the option for a comfortable cabin was great.
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"First experience on Brittany Ferries"

Had an evening journey over to St Malo, booked a cabin. Has a meal in the cafe, pleasant. Had a drink in the lounge and watched a bit of the entertainment which was good but we were tired so went to bed. Cabin comfortable, was woken up early morning by the ships alarm, what a good idea. Had a shower, not bad at at all. Had coffee in another of the cafes. Before you know it, you are instructed to go to your vehicles. Journey home to Portsmouth, don't know how I did that but had booked a seat in the exclusive area. Very comfortable but disappointed when one of the ships stewards placed a drunken young lad in there who then proceeded to be a little sick and use foul language, don't know why they didn't put him in a cabin.
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"Pleasant crossing to St Malo"

The helipad/sun deck was great on the return, it was a shame our cabin was so small (bunk beds) but otherwise okay. Café self serve has reasonable food and not egregiously expensive.
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Reviewed by Yasmin who travelled with Brittany Ferries on Bretagne
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"min cruise to St Malo"

Evening departure from Portsmouth to St Malo The ship was very clean and the mainly French crew were all very helpfull and friendly the return trip was very much the same.
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Reviewed by Michael who travelled with Brittany Ferries on Bretagne
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"Great experience"

Great trip. Very comfortable.
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Reviewed by Dorothy who travelled with Brittany Ferries on Bretagne
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"First motobike trip, but not the last with Britany Ferries."

The check in was quick and simple. Boarding with the motobike was very efficient and bike was carefully secured. The staff from the checkin to the garage were really friendly and helpful. Straight to cabin which was clean and ready, a little dated but basic. I took the meal in the main restaurant, 30 GBP for four french courses turned out to be a bargin. Staff serving were very helpful and polite. A good nights sleep, docked on time and a smooth transition off...exellent service all round.😊😊
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Reviewed by Stephen who travelled with Brittany Ferries on Bretagne
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"Poor customer phone line from Direct Ferries, but good experience on the boat."

It is easy to store your bicycle when you get on the boat and a shower and dry cabin is just what you need after a long ride. The cabins are clean and the air circulates properly and I slept well. The French woman at passport control on the way home gave me a cabin at the last minute for free, which was great. The food is fine but you cant get any fresh salad. Dont bother ringing up Direct Ferries for any information about the boat. The woman on the phone seemed a bit annoyed I had rung, said she didn't know what the cabins were like, if they had drinking water (they do!) or what the reclining seats were like, or if you could upgrade to a cabin at the port (you can!). Some of this information would have been very useful before I left. The staff on the boat were polite and helful.
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Reviewed by William who travelled with Brittany Ferries on Bretagne
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"Ferry from Portsmouth to St. Malo"

Overall a wonderful experience. Everything went according to plan with timings, and the evening meal in the restaurant is stupendous. One thing I must remember, and which I think is a bit strange. I booked a two berth disabled cabin for my elderly parents, but it transpired this is a bunk bed arrangement. There is no way one of them could get into the top bunk. I think it is just the toilet and shower which is disabled accessible. Fortunately there was a 4 berth cabin available so they could both be in a single bed on the ground rather than one of them in a bunk. I will remember in future, but it would be helpful to make this clear on the booking forms. Also, it would be helpful if there were more vegetarian options on the menu for both the restaurant and buffet.
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Reviewed by Rosalind who travelled with Brittany Ferries on Bretagne
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"Recent trip "

Lovely ship fantastic staff. Food great choice on both self service and buffet. Just be careful when booking cabin. We had a cabin for two lol bunk beds. One of us has both knees replaced the other has a hip replacement and recovering from broken femur both pensioners so found it very difficult to use the bunks Nevertheless was very comfortable.
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"Ferry to saint Malo"

Generally nice ferry and good value for money as passenger only. Could have more comfortable seats, rather than modern design would be nice to have more comfortable seats for long crossing. Cakes were nice and good price, cappuccino however was just a bitter coffee with hardly any milk and no resemblance to a cappuccino, can't recommend that.
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Reviewed by Christiane who travelled with Brittany Ferries on Bretagne
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"Glad I won't have to do that ever again"

Dreadful. Unfortunately as we booked lat there were no cabins left, so we had to sit on the recliner chairs all night. This really should not be offered as an option it is horrendous. We landed in St Malo having no slept a wink all night with a 10 hour drive ahead of us. If there are no cabins, that should be it, you can't book. it's just a money grabbing exercise. We ate in the main restaurant and ordered from the menu. The food was just awful, it was inedible. who puts lettuce on a warm soup like starter, the sauce on the seafood dish was so runny it could only we described as soup, so could not be eaten with a fork. The main course was duck, this was so over cooked and dried out, I presume from sitting under a heat lamp, I could have soled my boots with it, unacceptable. The deserts were just awful. I find it hard to believe that you employ trained chefs, they cam make such a mess of the meals. The menu was far too fancy there was no option to have something plain or simple, everything was over complicated. the next horror was the bill, #90 for a pile of disgusting food, we ended up buying crisps we were so hungry. As my title says, glad i won't ever have to travel with Brittany Ferries every again.
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Reviewed by Adam who travelled with Brittany Ferries on Bretagne
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"Bretagne"

Most things were very good - only slight complaint would be that I am in a wheelchair and, although I was clearly marked with a wheelchair on the side that I needed to get out, they tried to park me too close to the boat and I had to get out and have my wife move the car. Coming back from France on the 25/5 I did not have the same problem.
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Reviewed by Martin who travelled with Brittany Ferries on Bretagne
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"Exceeded my expectations"

As a family we have always chosen the tunnel rather than the ferry following a grim ferry trip 15 years ago. I travelled with Brittany Ferries from St Malo to Portsmouth in late May 2017. Wow! Helpful, welcoming staff, spotlessly clean boat, really lovely food and a very pleasant crossing. What a revelation - I would actively choose to travel with Brittany Ferries again. 5 star recommendation!
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Reviewed by Henry who travelled with Brittany Ferries on Bretagne
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"Life made easy !"

This has to be one of the best points of crossing into France if you want to chill out and enjoy an evening aboard with excellent food ,great service and a comfortable place to lay your head in preparation for an early start the next morning. A joy from start to finish .
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Reviewed by Brian who travelled with Brittany Ferries on Bretagne
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"Fun trip - hard beds!"

Fun and intriguing way to travel from England to France. Food was very good. Ship was clean and well maintained. We traveled overnight and reserved two rooms to sleep in. Unfortunately the mattresses were very, very hard. Nine of us slept well and we all woke up quite sore. That said, we would do it again, but hope they improve the beds.
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Reviewed by John who travelled with Brittany Ferries on Bretagne
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"St Malo to Portsmouth with Brittany Ferries"

An excellent ferry, modern and comfortable, for this daytime crossing 10:30 - 17:30. Not full (of cars) by any means so embarking/disembarking fast and efficient. Only problem was noise from about 100 excited French schoolchildren!
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Reviewed by Martin who travelled with Brittany Ferries on Bretagne
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"Good way to travel "

Easy to load and unload the car. Good facilities. Whilst perhaps not to cruise ship standards the cabin was very comfortable and quite spacious. On board facilities were very acceptable as was the food.
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Reviewed by Colin who travelled with Brittany Ferries on Bretagne
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"Good way to travel "

Easy to load and unload the car. Good facilities. Whilst perhaps not to cruise ship standards the cabin was very comfortable and quite spacious. On board facilities were very acceptable as was the food.
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Reviewed by Colin who travelled with Brittany Ferries on Bretagne
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"Great easy trip"

The overnight outward leg to st malo sped by as we enjoyed a nice meal a few drinks in the piano bar and got a good nights sleep before docking on time at 8.15am. The way back was during the day but unlike a flight again passed quickly as we enjoyed lunch and dinner and took in a film at the cinema. The ships are a little tired decorwise but this is offset by the great facilities food and staff. Would recommend
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Reviewed by Hannah who travelled with Brittany Ferries on Bretagne
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"An Enjoyable Experience"

The overall overnight crossings were very enjoyable in terms of facilities of the Bretagne (outward) and Pont Aven (return). The crews of both boats were very helpful and obliging in relation to keep you informed of the current status as well as providing answers to any questions. Prior to boarding on both occasions, once we had passed through Customs and Passport checks (at both ports) it took a very long time before we were called for boarding. This might have been because we had a medium trailer and they obviously had to load individual cars and HGV`s prior to larger vans and vehicles towing trailers. At Portsmouth Port there were toilet facilities on the departure side, but not at St Malo Port where it would be beneficial.
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Reviewed by Nigel who travelled with Brittany Ferries on Bretagne
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"Exciting "

This was our first such experience and we weren't disappointed. We travelled overnight from Portsmouth -> St Malo then spent the day at Mont St Michel before returning on the very same ship for the next overnight crossing from St Malo -> Portsmouth. On the outbound voyage, we ate at the sit down restaurant which served decent food with excellent service. Upon leaving the Portsmouth dock, the ship was very noisy, vibrating and rattling all the crockery and cutlery. Not in an alarming way, but it's still worth noting. The staff told us this was unusual. The rest of the voyage was uneventful. Our cabin was comfortable, if a little dated. The wake-up call music that is broadcast shipwide is a beautiful way to be woken from your (admittedly shallow) slumber. On the return voyage, we ate in the self service restaurant, which was more like an office canteen in terms of food quality. Portions were large. The voyage was much smoother than the outbound journey and we slept much better. All in all a very agreeable trip.
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Reviewed by wlad who travelled with Brittany Ferries on Bretagne
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"Excellant first time use of Ferry"

As newbies to the world of Ferry's, I'm delighted to state we were impressed with Direct Ferries, both on cost, and ease of paperwork. We will certainly be using Brittany Ferries again too. The Ferry itself was clean, with excellent value in the self catering, and bar with good light hearted evening entertainment,. Down side, the cabins, the air conditioning didn't work and sounded like a tank all night, the queue sitting in the vehicles to board and unboard was overly slow when taking into account the time of year.
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Reviewed by Wayne who travelled with Brittany Ferries on Bretagne
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"Home for Christmas"

An excellent journey from St Malo to Portsmouth. Smooth crossing. Excellent facilities. Catering was very good. The whole journey was a very good experience and we arrived on time.
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Reviewed by Brian who travelled with Brittany Ferries on Bretagne
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"French"

No problems on the trip.
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"Good trip but tight parking space"

The trip was excellent, punctual and smooth. The boat was clean, modern and had great cabins. The only let down was the cramped space on Deck A4. I have a small car, a Peugeot 208, but both driver and passenger could barely get out because the doors were both pressed so hard against the rails on one side and the next car on the other. It was not possible to remove a suitcase from the rear passenger seats.
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Reviewed by Peter who travelled with Brittany Ferries on Bretagne
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"overnight Portsmouth - St Malo and return"

V.good, smooth crossing. Found the on board instructions referenc e cabin directions a bit confusing however lots of helpful staff. Unable to book rwo-birth cabin without bunks this we found tricky for one 79 and one 75 year old, but survived the top bunk! Comfortable. Excellent meal in restuarant - booked out on return trip so we tried self service- also excellent and a lot cheaper. Embarking and disembarking totally controlled and excellent with no delays.
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"Great service"

All the staff are very helpful and despite the delay caused by strong currents (outwith their control) they efficiently dealt with any problems and were helpful from start to finish
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"enjoyable trip"

Brittany Ferries overnight trip from Portsmouth to St Malo is a very easy way to travel. We never felt rushed, the staff were polite, friendly and helpful, we had time for a great self service meal and a film in the cinema, before getting a good nights sleep in the cosy but comfy cabin. We left feeling refreshed and fit for the 8 hour drive ahead.
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Reviewed by Cathy who travelled with Brittany Ferries on Bretagne
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"Quick trip to France"

Restaurant, Catering Bar and general ambiance exceeded my expectations.
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Reviewed by Steven who travelled with Brittany Ferries on Bretagne
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"Excellent."

A most enjoyable trip. Loaded early, found cabin then a superb dinner in the restaurant - well worth the money. A restful night, quick cup of coffee and off the ship for the long drive south. Could not have worked better.
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Reviewed by Eryl Parry who travelled with Brittany Ferries on Bretagne
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"holiday visit to France"

Travelled with my wife, daughter and her boyfriend. Ferry was on time and we had a good crossing. Daughter and boyfriend enjoyed some but not all of the caberet. Staff very friendly and helpful. On disembarkation we noticed one of the crew going down the isle of cars with a jump starter. Little did my wife and I know that it was for my daughters boyfriends car. He held things up a little but all came good in the end. Had a good holiday and returned on the same ferry. I would recommend this crossing to everyone travelling to Brittany. Very relaxing andcomfortable.
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Reviewed by Guy who travelled with Brittany Ferries on Bretagne
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"Miam!!!"

We use ferry's between France and England quite a lot .. maybe 4 to 6 times a year ... and this journey is the best. Brittany provide a really pleasurable and comfortable journey, and most importantly, have excellent catering services. A high point of our journey was to relax and enjoy the buffet with a bottle of Gewurtztraminer. All staff from arrival, deck/parking and on passenger levels and restaurants were very pleasant and welcoming. We will definitely be using the ferry again.
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Reviewed by Chris who travelled with Brittany Ferries on Bretagne
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"Miam!!!"

We use ferry's between France and England quite a lot .. maybe 4 to 6 times a year ... and this journey is the best. Brittany provide a really pleasurable and comfortable journey, and most importantly, have excellent catering services. A high point of our journey was to relax and enjoy the buffet with a bottle of Gewurtztraminer. All staff from arrival, deck/parking and on passenger levels and restaurants were very pleasant and welcoming. We will definitely be using the ferry again.
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Reviewed by Chris who travelled with Brittany Ferries on Bretagne
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"A great ferry trip "

Exciting to travel overnight on ferry to France from England. Great trip, evening entertainment and good cabin.
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Reviewed by Angela who travelled with Brittany Ferries on Bretagne
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"Short break"

Decided on the spur of the moment to take up the special offer fare. It was certainly considerably cheaper. We have used this crossing several times before and it is ok. Probably because we're getting older we think we will go for a cabin next time rather than the reclining seats, which are fine coming back during the day.
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Reviewed by Mike who travelled with Brittany Ferries on Bretagne
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"Good once again"

There is little to say about the quality of this ship. It suits us down to the ground. There are plenty of choices for sailing times.
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Reviewed by Margaret who travelled with Brittany Ferries on Bretagne
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"Journey from St MALO"

We enjoyed the journey and although it was long it was relaxing. Coming back was better with an overnight crossing.
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Reviewed by Stuart who travelled with Brittany Ferries on Bretagne
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"Crossing to St.Malo"

Everything was 'plain sailing' and all went to plan without any problems. Fast and efficient service at an affordable price. I can definitely recommend this crossing as you arrive early next morning already further into France therefore less distance to travel when heading south.
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Reviewed by Michael who travelled with Brittany Ferries on Bretagne
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"Good Trip"

We found all of your staff to be excellent. The people on the book in at Poole at 6.30 in the morning were very very kind and they were a pleasure to deal with. Others could take lessons from your staff. All knew what they were doing and put us all in the right place and the right time.
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"Very pleasant "

Great crossings ..very pleasent staff .
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Reviewed by Kevin who travelled with Brittany Ferries on Bretagne
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"Easy trip!"

Despite having booked for the previous night in error,we were able to change dates very easily. Didn't like bow-stern orientation of bunks which accentuated the ship's motion. Ok meal. Easy xrossing.
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Reviewed by Celia who travelled with Brittany Ferries on Bretagne
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"An enjoyable crossing."

Boarding was well organised, we were given a card reminding us of our garage location. Staff very helpful and friendly, a well equipped boat, with a range of entertainment for all ages. The food was of good quality and very reasonably priced. An overall very good experience.
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Reviewed by Nicky who travelled with Brittany Ferries on Bretagne
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"Impressive service"

I thoroughly enjoyed the trip. And the food on offer was truly impressive! Thank you all!
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Reviewed by Louis who travelled with Brittany Ferries on Bretagne
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"St Malo - Portsmouth"

Having crossed two weeks earlier on the fast crossing between Portsmouth & Cherbourg we'd favoured the ease of staying in St Malo & leaving on the 10:30 morning ferry. We'd not given it much more thought than that, however we were both pleasantly surprised by how much we & more so the kids enjoyed it. We did have very calm seas but more so the boat crew, facilities were excellent & the kids loved the panto. All in all a very easy & surprisingly relaxing finish to the end of the holiday.
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Reviewed by Jamie who travelled with Brittany Ferries on Bretagne
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"good but not good value for money"

The staff were very competent and the ship was spacious and certainly not overcrowded. The service was very good in the restaurant and although the food looked wonderful, it was extremely limited for vegetarians. We ate a plate of ratatouille, which was very good, but there was no choice for those of us who don't eat meat or fish. I felt that the trip was extremely overpriced and learned from others that they had paid much less for the same journey.
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Reviewed by Jeanette who travelled with Brittany Ferries on Bretagne
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"Great service on board!"

We were pleasantly surprised by the standard of the food served in the main restaurant. The quality and range of choices on the buffet and a la carte menu were excellent and the service was faultless. It was good to have the option of a quiet space in the reclining seat area, something we would have appreciated on the crossing to Santander where we could not escape the loud children's quiz entertainment. The ship is, I believe, due for a refit. It is looking a little worn but overall a very positive experience.
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Reviewed by Fletcher who travelled with Brittany Ferries on Bretagne
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"8 hours of relaxation"

Crossing the sea between Portsmouth and St. Malo with Brittany Ferries was worth every penny. Everything was superb; especially the food.
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Reviewed by Nigel who travelled with Brittany Ferries on Bretagne
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"Smooth return"

A three week visit had turned into a fraught three months through serious illness. We needed a relaxing journey home and that was provided. From the quayside to disembarkation, the staff members were extremely pleasant, the meal was excellent, the cabin clean and comfortable and the crossing was smooth. Thank you.
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Reviewed by Francis who travelled with Brittany Ferries on Bretagne
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"Round trip to St. Malo from Portsmouth "

Ship was very clean and comfortable. Food in the self service restaurant was very good value for money and well presented. Plenty of on board activities if required.
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Reviewed by Anthony who travelled with Brittany Ferries on Bretagne
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"Cabins far too hot, everything else good"

Boarding took a long time no reason given for the delay, may have been because of the 28 vintage rolls royces that got to go on first, Food in the restaurant really excellent. Very good singer in the main bar, but she needs a stylist to advise her on clothes. Inner cabin so hot it was hard to breath, never mind sleep. Very quick getting off at St Malo. Quick boarding on return, we had a day cabin, which was good for the long crossing, quite restful. Quiz in the bar was fun, although didn't seem to be advertised, just info at the bar, so only 3 teams. Lovely food at the self service restaurant, had one of the best Entrecote steaks I have had perfectly cooked to my request.
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Reviewed by Alan who travelled with Brittany Ferries on Bretagne
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"Decent Crossing"

I thought the crossing was excellent. All the staff were friendly, helpful and polite. The catering was a good standard , and the prices were reasonable. Considering you are a captive audience, the could be a lot worse. I thought it was a very pleasant experience.
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Reviewed by Matt Dunmore who travelled with Brittany Ferries on Bretagne
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"MOTORCYCLE TRIP HOME"

I had to make a quick change to the dates of return. On to the phone, quickly changed the date and time, easy. All went fantastically well and to top it all the weather was the best we had all holiday sitting at the back of the ferry. I would definitely use the ferry again to get to that part of France.
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Reviewed by Angus who travelled with Brittany Ferries on Bretagne
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"First time with Brittany ferries"

Due to the fuel shortages on whit week, we decided to book a return journey by ferry from St Malo to Portsmouth. Wow, are we glad we did. Having never been on a ferry for many many years, I was pleasantly surprised at how smooth the process was and amazed at what I thought were excellent facilities. We had a cabin last minute and it was clean, comfortable and the ensuite was great. We had a lovely evening meal, and the entertainment for kids was brill. Had a very comfortable sleep, awoke, showered and breakfast - and we were there. Even better no awful drive around London to get home. A complete revelation and we will now always be booking a ferry for the homewards journey.
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Reviewed by Pam who travelled with Brittany Ferries on Bretagne
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"Heading home"

Very satisfied with crossing from St Malo to Portsmouth. Had a meal which was lovely. Coming back from warmer weather in France I would recommend wearing warm clothes as it is not too warm on board. Staff very pleasant and helpful.
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Reviewed by Samuel who travelled with Brittany Ferries on Bretagne
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"A perfect start"

Loading with car was easy. Finding cabin was easy. Abers restaurant food was delicious, the buffet is to die for. Although there were 2 of us, we are in our seventies, so we had booked a 4 berth cabin, glad we did, compact and 'bijou!' Disembarking took time as the ferry was pretty full. Staff all helpful, smiling and delightful. The perfect start to our week away.
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Reviewed by Ann who travelled with Brittany Ferries on Bretagne
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"a short notice trip"

the trip was booked at short notice and spent quite a bit of time looking at all forms of travel and sites. the I found direct ferries who have been able to offer an amazing price even better than direct with the company. great work guys the trip was a great break
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Reviewed by Chris who travelled with Brittany Ferries on Bretagne
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"Will I Won't I"

I recently travelled to UK, and then to France via Eurostar. (April 16) My travels took me to St Malo in France, and I had to decide whether to travel back to UK by Eurostar or the Brittany Ferry crossing. Decided that the Ferry crossing to Portsmouth ( there are other destinations) put me closer to The New Forest , my next stop, I'm so glad I did. Ferry crossing was easy, I had a two berth cabin, and although small was extremely comfortable and secure to leave luggage and wander the ships facilities with ease. Fantastic service, professional and helpful. Fully catered souvenirs etc and both ports were clean and secure. I wouldn't hesitate to recommend, P. from Australia.
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Reviewed by Peter who travelled with Brittany Ferries on Bretagne
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"A Smooth Crossing"

Arrived in France, refreshed and ready for the day. Comfortable cabin, lots to do onboard a great experience and all on time.
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Reviewed by John who travelled with Brittany Ferries on Bretagne
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"Excellent quality"

Another brilliant time spent aboard both ships. The only downside was a school party which blocked the self service restaurant on the Normandie. We recently travelled to Ireland on Irish ferries and they had separate dining areas and reception areas( including their own disco) for school parties... a much better idea. The food in the restaurant on the Bretagne was good as usual but it is about time the menu was changed. Excellent staff on both ships.
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Reviewed by Margaret who travelled with Brittany Ferries on Bretagne
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"St Malo to Portsmouth"

We had a nice smooth crossing. The booking was easy, as was the boarding in St Malo. We had an outside cabin, clean and roomy with a good shower. The main resteraunt was friendly with a good choise of menus. Opted for the dinner buffet. In the morning we chose the breakfast buffet menu. Dis -embarking went as smooth as the loading. Excellent value, would use this route again.
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Reviewed by Michael who travelled with Brittany Ferries on Bretagne
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"Experience on Brittany Ferries"

My first journey on Brittany Ferries was undertaken in February 2016 from St Malo to Portsmouth. I was most impressed with the courtesy of the crew, the cleanliness of the boat and the air of quiet efficiency. This was in great contrast to my experience on other cross-channel ferries over the years. Not least, I was also impressed with the general behaviour of the French schoolchildren who were on board in large numbers. Would that their English counterparts could be so well behaved!
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Reviewed by John Hare who travelled with Brittany Ferries on Bretagne
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"Excellent"

A very pleasant crossing, thank you.
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Reviewed by Graham who travelled with Brittany Ferries on Bretagne
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"Clean, quiet, efficient"

We were struck by the cleanliness in all areas. Uncrowded and plenty of quiet places to sit. Helpful and efficient service. Would choose to pay onboard in UK pounds not euros next time - better value.
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Reviewed by Catherine who travelled with Brittany Ferries on Bretagne
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"Beautiful Journey home"

A stunning way to finish our trip, sailing out of St Malo as we watched the sun rise over the walled city and ort. The staff were competent and approachable, the food tasty and the seating comfortable and spacious. Thank you France, we had an awesome stay and thank you Brittany Ferries, you will be highly recommended when we return to Australia.
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"Beautiful Journey home"

A stunning way to finish our trip, sailing out of St Malo as we watched the sun rise over the walled city and ort. The staff were competent and approachable, the food tasty and the seating comfortable and spacious. Thank you France, we had an awesome stay and thank you Brittany Ferries, you will be highly recommended when we return to Australia.
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"Nice ride"

I enjoyed the trips between Portsmouth and St. Malo. Staff were courteous and prices for the trip and onboard were reasonable. Would definitely do it again. Only criticism was that the windows were dirty and hard to see the views unless outside on deck.
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Reviewed by Diana who travelled with Brittany Ferries on Bretagne
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"Quick trip to France"

So straightforward with booking and crossings. We were very impressed and enjoyed both our night crossing and daytime return.
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Reviewed by Julie who travelled with Brittany Ferries on Bretagne
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"A great start and end to our holiday"

I enjoyed the ferry sleeping in a cabin, was an ideal way to begin our holiday. friendly personnel, good facilities. Would recommend it. The return journey was in the daytime, I still had a cabin again I would recommend this as it affords a quiet place to retire to.
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Reviewed by Robert who travelled with Brittany Ferries on Bretagne
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"Trip to Brittany "

Great trip as always, good food, good service in the self service, calm crossing. Comfy cabin though a bit of a squeeze
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Reviewed by Anne who travelled with Brittany Ferries on Bretagne
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"What a relaxing way to travel"

Made the journey part of the holiday, Great food in the restaurant, cosy cabin and friendly staff. Woke refreshed and ready to tackle any continental journey. recommended.
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Reviewed by Timothy who travelled with Brittany Ferries on Bretagne
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"experience"

this is the first time we have used your service. Boarding very good, cabin adequate, facilities on board excellent. Thoroughly recommend it. In fact have already booked another trip across in December.
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Reviewed by Robert who travelled with Brittany Ferries on Bretagne
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"Fantastic crossings"

First time towing a large trailer, so we were a little apprehensive. From the moment we were checked in to arrival, we were looked after brilliantly. Helpful staff, clean environment- I'd definitely use Brittany ferries again
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Reviewed by Lisa who travelled with Brittany Ferries on Bretagne
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"Portsmouth St Malo ferry"

Excellent food and service but would be good if wifi range was extended to reserved seating areas
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"great start of the holiday"

Coming from Woking, Surrey, Portsmouth is only an hour away so a very short drive to the start of the holidays. We booked fairly late so only 2-person cabins were available but this is fine when travelling with 2 young children, each parent can take 1 child. We went to dinner at the a la carte restaurant (we stood in line straight after getting on board, don't wait until you've sailed as it will be full), which had a great selection of buffet style entrees and desserts and really nice mains for such large numbers. The waiting staff was a bit impatient, but that just got us in the right mood for France:). Seated next to the piano bar, we were also treated to a nice concerto for part of the dinner and the kids got a nice surprise-box afterwards. The cabins were comfortable and we were awoken by Breton harp-music an hour before arrival to make sure we were back in our car on time. Take some breakfast along as this is hard to come by in the morning, unless you rise really early before the harps. Once off the ship, you drive easily from the harbour to your destination, in our case a 2 hour drive to southern Brittany. A great relaxing start to our holiday.
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Reviewed by Elis who travelled with Brittany Ferries on Bretagne
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"Nice Journey back"

Easy and slick access process on to the ferry. Food and restaurant options varied and reasonable value. Purchased seating in a lounge which was nice and quiet. Cinema with good films to view if you wish, I don't have children but it seemed they were provided with a fair selection of entertainment. Toilets I used were clean. Ship a touch late arriving / letting us depart.
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Reviewed by Robert who travelled with Brittany Ferries on Bretagne
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"Excellent"

Great ship, great food, easy journey. Only minor problem was a failure of the projector part way through a film which was a serious disappointment to children. However full refunds were forthcoming. Will definitely use again.
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Reviewed by who travelled with Brittany Ferries on Bretagne
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"St Malo remembered"

It is over 20 years since we last used the Brittany Ferries St Malo route. We remember how we enjoyed the crossing on that occasion and it was just as pleasurable this time. The staff were exceedingly polite and helpful and disembarkation was very efficient. We would definitely use B.F. when we visit this part of France again.
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