"Fine on the boat, but getting on & off......."
Didn't wait long in Poole in the numbered lanes before we (my can & 1-2 dozen others) were told to go, only to be directed to a loop road just in front, where we waited 1/2hr before we were allowed to board! In the meantime people who had arrived well after us were allowed to go straight on!! What's that about!!??
On the return trip, just prior to getting off the boat, I noticed that the front 2 cars in the 3 columns had chocks under the wheels, a lady crewman dutifully removed the ones from the front row & left car, (but not mine, or the car to the right), she then left & a male crew member took over, he directed me to drive over the chock (which I thought was odd at the time!) which I did but it then dug into my cars plastic sill cover & damaged it!! He walked off to the rear, so when I pulled forwards I spoke to another crew member there, & complained about what the other guy had just done, he said sometimes they have to do that as the chocks get jammed in (from car movement, I understand this). But that's rubbish as all you have to do is get the car to back up just a tiny bit & then they can pull them out!
In future I shall refuse to drive of the chock, back up a teeny amount & then they can pull the chock out or do it myself!
I'm a mechanic, so when I get the car on the ramp on Monday I shall be checking the damage properly (I've already briefly looked & I can see 2 clips have been torn off & the sill panel is now loose!). If theirs any damage beyond the 2 missing clips I shall be sending you the repair bill!!
So boarding at Poole was slow, & leaving the boat a male crew member didn't do his job properly & damaged my car!
Incidentally, my car is not that low, it's a standard BMW 330d e46, so god knows what kind of damage he's doing to other cars which are lower!
The boat was nice enough, aside from missing an exchange bureau, which I thought was odd.
Reviewed by Mark who travelled with Brittany Ferries on Barfleur