"A game of two halves"
Onto the Armorique at Plymouth, everyone friendly and efficient as usual, up to our cabin, clean and tidy, but a slightly odd almost chemical smell - had they changed the cleaning chemicals? No. No. By the end of the night the bathroom was somewhat malodorous and it was beginning to pervade the cabin itself. So we beat an early retreat for breakfast, where we lost a rather expensive water bottle, received mixed levels of interest and concern from staff and were compensated with a two litre bottle of water (did they understand the problem?) On the return trip I decided to try again at the customer services desk and, with the usual prompt efficiency the bottle was triumphantly produced.
Boarding at Roscoff on the way back was not Brittany Ferries usual slick operation, positioning on the car decks was a bit chaotic and they didn't appear to know where they wanted to put me and didn't even see the 9C sticker at first! However, we were near enough to the lift for me to be able to manage with my elderly, blind husband so all was well. That is, until dinner time - who on earth puts crab in coleslaw? Even if it is the fake stuff (surimi). Well, I am both vegetarian and allergic to crab - big fail on two fronts! I stopped eating it as soon as I hit the fishy taste, but even fake crab had me unwell for the next six to eight hours - food needs labelling properly Brittany!!
I will still travel with Brittany again. There have been too many good times for one bad trip to put me off, but a letter will be written and I hope they will take appropriate action.
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Overall Rating:
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General:
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Catering:
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Cleanliness:
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Staff:
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Punctuality:
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Recommended?
Yes
Reviewed by Jennifer who travelled with Brittany Ferries on Armorique
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