Operated by P&O Irish Sea on the Dublin Liverpool route
The conventional cruise ferry Norbank provides a host of onboard facilities to help make your journey a memorable one including delicious complimentary food, a spacious TV lounge, a bar, an onboard shop and comfortable cabins.
Onboard the Norbank ferry you’ll find comfortable en-suite 2 bed cabins with a choice of either inside or outside (sea view).
Meals are included in the price and complimentary tea, coffee and fruit juice are available throughout the crossing.
The Norbank has a basic shop onboard.
You can change currency onboard at the Bureau de Change.
Travelling with children - P&O Irish Sea - Norbank
There are no lifts to the main passenger areas and access is by a staircase therefore the Norbank may be unsuitable for the infirm, disabled or young children.
Please Note: Whilst we have taken great care in making our Norbank guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.
92% of our customers recommended this ship
"Travel"
The staff could not do enough for you to help the boat very clean it beats the French crossing hands down.
Reviewed by Anthony who travelled with P&O Irish Sea on Norbank
"P.o Ferries "
Great family boat
Reviewed by who travelled with P&O Irish Sea on Norbank
"Good crossing"
Excellent service from the crew. Friendly and professional . Food was well cooked and plenty of it and coffee tea as much as you like. Couldn’t fault the crossing at all. Really good.
Reviewed by Martin who travelled with P&O Irish Sea on Norbank
"Great service, good food, no lifts"
All of the staff were cheerful and helpful. Due to a lack of lifts, I don't recommend the route for anyone with mobility problems or small children. Meals are included in the fare and were of a good standard. All public areas and the cabins were clean and spacious.
Reviewed by Joseph who travelled with P&O Irish Sea on Norbank
"First Class"
From check in to departure was excellent, first class staff and extremely helpful, enjoyed the inclusive breakfast and evening meals too, took a cabin clean and tidy reasonably priced as a lot of driving to do needed the rest up.
Reviewed by who travelled with P&O Irish Sea on Norbank
"First Irish Ferry trip with P&O"
Although the Liverpool-Dublin trip is a long one at 7 hours, you can use the time to relax and get ready for whatever you’ve planned. We had a daytime cabin so had somewhere to snooze, read or even shower.Food on the Ferry was good and service too. Enjoyed the experience.
Reviewed by Bryan who travelled with P&O Irish Sea on Norbank
"Great staff"
The staff were amazing, they couldn't do enough to make us feel welcome. It was an 8 hour crossing and they just kept smiling and being kind.
Reviewed by Glenys who travelled with P&O Irish Sea on Norbank
"My latest journey "
Easy to obtain ticket from ferry office on arrival. Food was great and we'll presented. Staff were friendly and efficient. Only slight improvement would have been internet in the cabin.
Reviewed by Ann who travelled with P&O Irish Sea on Norbank
"P&O Ferry crossings to and from Ireland"
A good crossing
Reviewed by George who travelled with P&O Irish Sea on Norbank
"Excellent crossing"
A very convenient, comfortable and pleasant experience (Liv-Dublin and back with P&O). Excellent service, very helpful staff, high quality catering with plenty of choice. Dinner and breakfast are included in the price. Mostly truck and a few cars.
Reviewed by Karim who travelled with P&O Irish Sea on Norbank
"Excellent"
Excellent
Reviewed by Martin who travelled with P&O Irish Sea on Norbank
"Our UK adventure, "
Travelled from Ireland to UK for family wedding, Onboard facilities 1st class, cabin spotlessly clean, meals onboard prepared to a high standard, looking forward to the next time
Reviewed by Mark who travelled with P&O Irish Sea on Norbank
"My trip"
We went from liverpool to Dublin.have travelled this route numerous times.I was happy to see there is now duty free available.as always the food and the service was excellent,it’s always a good experience to travel with yourselves and I look forward to my next trip…
Reviewed by Daniel who travelled with P&O Irish Sea on Norbank
"1st time with yourself's"
Very enjoyable will use P&O Again. Goodbye to Stena Line .
Reviewed by Michael who travelled with P&O Irish Sea on Norbank
"Disappointed with Direct Ferries happy with P&O"
I am was very disappointed with Direct Ferries as they advertise one price and then add a booking fee, The service provided by P&O was excellent
Reviewed by William who travelled with P&O Irish Sea on Norbank
"Greg's first trip...to Dublin.."
We had a wonderful time..very calm Sailing..friendly staff..cabins comfortable..love the shower..food was amazing...can't wait to travell again
Reviewed by Patricia who travelled with P&O Irish Sea on Norbank
"Excellent trip"
Lovely staff. Very friendly. Food was provided breakfast. Lunch soup and meal before leaving. All excellent food
Reviewed by Malcolm who travelled with P&O Irish Sea on Norbank
"Enjoyable first trip with P&O ferry's "
Staff very polite food and service excellent I will always travel with P&O. Thank You P&O .
Reviewed by Michael Mckenna who travelled with P&O Irish Sea on Norbank
"Break to Dublin "
Easy to book, downside on booking on line was asked if wanted at an additional cost to book meals or a cabin. Didn't want a cabin due to daytime crossing. Glad we didn't pay extra for meals as they were included at no additional cost in the ticket price. This seems to be on line booking to get more money from travellers.
Reviewed by Catherine who travelled with P&O Irish Sea on Norbank
"Dublin to Liverpool - P&O"
Good trip tnx although ship is basic with lots of steep steps and limited facilities ie no WiFi or radio/tv in cabin. Signage into Dublin P&O and out of Liverpool Docks is poor
Reviewed by who travelled with P&O Irish Sea on Norbank
"Fantastic service "
Excellent breakfast and lunch
Reviewed by John who travelled with P&O Irish Sea on Norbank
"Dublin to Liverpool P&O Ferdy"
The staff were wonderfully friendly, helpful and accommodating and made the ferry journey so pleasant and enjoyable. I will certainly use P&0 again. Thank you
Reviewed by who travelled with P&O Irish Sea on Norbank
"Plain sailing "
Are you fed up with airport frenzy ? Long queues hours before your flight ? All those hidden added extras on cheap flights ? Then extortionate car rentals ? If you are , go back to using the ferry - simple, friendly, comfortable , free refreshments and a chance to lie back and relax until your destination …
Reviewed by who travelled with P&O Irish Sea on Norbank
"Liverpool to Dublin "
We traveled over to Ireland for a road trip and took our own car on the ferry. The booking process was straight forward and we enjoyed the crossing. The food was free and we always had access to hot drinks. We sailed during the day but booked a cabin on our return due to there not being many places to sit. Some passengers used the comfy seats to lie down and sleep which reduced the seating area. Staff were friendly and helpful.
Reviewed by Diana who travelled with P&O Irish Sea on Norbank
"Assessment of P &O Ferry service"
The catering as provided on the ferry on which I travelled was excellent. The food and service which your caterers on board was first class. I did at the time express my thanks to them personally for their hard word in producing a quality catering experience. Well done and thank you to all . On another topic, I experienced great difficulty trying to locate Terminal 3 at Dublin sea ferries in the hours of darkness. The signage was extremely poor. Fortunately for me a Docks Official led me to Terminal 3 . I followed his car to the terminal. Without his assistance, I doubt if I would ever found the terminal in time for my departure. As other must experience the same problem, I respectfully suggest that P&O update their signage at the Dublin Ferry Terminals and also provide a map giving clear and concise directions to their departure terminals.
Reviewed by David who travelled with P&O Irish Sea on Norbank
"BEST VALUE FOR MONEY FROM IRELAND TO THE UK"
BEST VALUE FOR MONEY FROM IRELAND TO THE UK
Reviewed by Paul who travelled with P&O Irish Sea on Norbank
"Dublin to Liverpool trip"
Top class, lovely outside cabin, 3 meals we weren't expecting and everyone very nice
Reviewed by Frances who travelled with P&O Irish Sea on Norbank
"Liverpool to Dublin Ferry"
Fantastic cheap crossing with good breakfast and main meal included in the price. Everything was really efficient, on and off boat quickly there and back. Didn't reserve a room on way out but when got on boat booked one. For such a cheap price they are great, small but comfortable with own bathroom. Remeber this is a long sailing, 7 to 8 hours and the ship is mainly for transporting commercial goods but caters really well for travelers alike. Couple of TV's in the seating areas which are comfortable but basic. If you are thinking of going with young children then take loads of things for them to do as there is nothing for them and walking on the deck is restricted to a couple of relatively small areas. Overall it was a great crossing at a really good price
Reviewed by Gordon who travelled with P&O Irish Sea on Norbank
"Holiday travel"
Excellent trip, ship set sail on time. The food was definitely a bonus to the trip. Great service from start to finish. First time we have used the ferry. Will definitely travel with P and O again. Thank you.
Reviewed by Deborah who travelled with P&O Irish Sea on Norbank
"The trip as a whole went smoothly, food awful. Dublin port was badly signposted and P&O ferries wer"
We had a cabin both ways, so the trip went quickly as you could either sleep or read. Food was rank on the trip from Liverpool, absolutely awful on the trip from Dublin. Would never travel with P&O again due to the disgusting way their UK employees were treated. Already booked and paid for trip before the news broke.
Reviewed by who travelled with P&O Irish Sea on Norbank
"Brilliant "
Very easy to check in and board. Staff were very helpful and friendly. Will travel with P&O again,
Reviewed by Kealan who travelled with P&O Irish Sea on Norbank
"Brilliant crossing GREAT value for money "
Was absolutely fantastic great value for money and whatever you do try and book the cabin they so cheap and you can rest shower and be ready when to continue your journey refreshed
Reviewed by Sam who travelled with P&O Irish Sea on Norbank
"Excellent Trip"
The journey Liverpool to Dublin and return were both excellent trips. They were punctual and the staff were courteous and helpful. Facilities were also excellent with really good food at both ends of the journey. Overall an excellent experience which I would recommend to family and friends as an excellent way to travel between Liverpool and Dublin.
Reviewed by John who travelled with P&O Irish Sea on Norbank
"A very pleasant journey "
This was a very good trip & it passed very quickly. The ferry had good facilities, it wasn’t too crowded and the inclusive food was excellent! The only downside was that the dock was difficult to find
Reviewed by who travelled with P&O Irish Sea on Norbank
"Motorhome"
Visit from Ireland
Reviewed by Janice who travelled with P&O Irish Sea on Norbank
"Great way to travel"
Great inexpensive way to travel no frills but great food included and great staff at every point on contact
Reviewed by Martyn who travelled with P&O Irish Sea on Norbank
"Short break to wexford"
Booked the crossing from Liverpool to Dublin as it was the shortage trip by road to connect to the ferry. The whole process of been booked in and loaded on board went very smoothly. We booked a cabin for both trips. The accommodation was clean and we were informed of all details about the trip across the Irish Sea. The meal selection was plentiful and varied with hot drinks available throughout the crossing. We will definitely use this crossing again as we felt refreshed and completed the onward journey with ease. The crew were friendly and helpful
Reviewed by Bryan who travelled with P&O Irish Sea on Norbank
"Liverpool to Dublin"
Definitely taking this ferry again. Excellent value and saves the long trek across Wales so worth the extra hours onboard.
Reviewed by Christopher who travelled with P&O Irish Sea on Norbank
"Liverpool to Dublin "
Excellent service great staff
Reviewed by who travelled with P&O Irish Sea on Norbank
"ALWAYS "
I would not travel to Ireland with a car any other way. I arrive stress free, fed and energetic after a sleep in a cabin. Only way to go
Reviewed by Colette who travelled with P&O Irish Sea on Norbank
"Great discovery!"
Very friendly ladies at check in, free meals, quiet saling, all facilities needed , affordable berth, woaw. I prefer po to stena and Irish ferries, industrial and takes longer but comfy and a bargain! Wish I knew about it earlier:)
Reviewed by Ilona who travelled with P&O Irish Sea on Norbank
"Surprisingly good value"
Having completed the outbound and return trips, I can say that our overall experience was very good and any criticism must be taken into that context. I booked cabins for both journeys and glad I did so as it gave us a break out area where we could relax change cloths if we wanted and take a shower. On the outbound we were on the ship quickly and found all table already taken leaving us eating breakfast on bar stools but that was ok. I don't smoke so found duty free options limited for me but others will be content. On the return leg They had no beer so couldn't buy. Food was punctual and generous on the way out but breakfast was late and dinner early on the return leg but again generous so no worries if you are at the back of the queue. Getting on and off through check-in could do with a little more tech investment but somehow works. Overall I have to give the trip a very solid 8 out of 10 maybe a bit more.
Reviewed by Allan who travelled with P&O Irish Sea on Norbank
"Great Service"
We had a super experience from Beginning to end. Staff were friendly, cabin was comfortable and clean. Very happy and wouldn’t hesitate to travel this way again.
Reviewed by Helen who travelled with P&O Irish Sea on Norbank
"Efficient no frills service that does not disappoint "
We did not expect catering so this was an added bonus, particularly the pastries for breakfast. The staff were efficient and speedy. Everything ranike clockwork.
Reviewed by Elaine who travelled with P&O Irish Sea on Norbank
"A good experience. "
This was our first time travelling complete with car on a ferr.in this day and age its a slow way to travel a relatively short distance. But with car hire being ramped up in price no doubt specially for the summer school holidays it made sence to take our own. Booking isn't to bad az long as you have all the necessary information to hand and upon arrival booking in and loading on to the ferry is simply enough. The food was good, the facilities adequate a d tbe crossing smooth and on time. I would do it again for sure.
Reviewed by Trevor who travelled with P&O Irish Sea on Norbank
"Very good"
Excellent experience
Reviewed by Ingrida who travelled with P&O Irish Sea on Norbank
"Great experience "
We have used this ferry for years now and always had a great experience with P&O
Reviewed by Anthony who travelled with P&O Irish Sea on Norbank
"Great first experience "
Fantastic first experience. We were not aware that food/drink was included in our ticket. Food options were available & there was plenty of choice Cabins were clean & well equipped with fresh bedding & towels Staff were friendly & helpful. Smooth crossing, very enjoyable, will definitely travel on this route again. Big thank you 😊 to all
Reviewed by Christopher who travelled with P&O Irish Sea on Norbank
"Crossing Dublin to Liverpool "
Super journey
Reviewed by Peter who travelled with P&O Irish Sea on Norbank
"Totally happy"
Everything went as expected but the catering deserves at least 5 stars.
Reviewed by Lorcan who travelled with P&O Irish Sea on Norbank
"Super Trip"
I was very pleased with the crossing from Dublin to Liverpool, I booked a cabin for very little extra and it provided me with a place to nap peacefully and shower as I as I had a 5 hour drive to do afterwards. I was very posotively surprised by the food which was provided ( included in the fare) at the beginning and end of the voyage. Highly recommend P&O Ferries!
Reviewed by Elisabeth Jane Grover who travelled with P&O Irish Sea on Norbank
"Good service "
Need to have your directions changed on Google maps, the map takes you to the old port in Liverpool and we nearly missed our sailing due to this. Everything else was good
Reviewed by Michelle who travelled with P&O Irish Sea on Norbank
"Generally service was good. Staff are friendly and helpful. Food are really nice, hopefully in futur"
We enjoyed our journey.
Reviewed by Varghese Raphy who travelled with P&O Irish Sea on Norbank
"Great experience"
We really enjoyed our trip to Dublin, it was easy, fuss free and the catering was fantastic, also used the duty free shop to buy bargain booze
Reviewed by Barbara who travelled with P&O Irish Sea on Norbank
"Fantastic journey "
Our first trip.to Ireland and it could not have started better, the crew were fantastic and very helpful. The cabin was more spacious than we expected, clean throughout. The food was wonderful and the choices were exceptional, we will travel again thank you P&O
Reviewed by Leslie who travelled with P&O Irish Sea on Norbank
"Liverpool to Dublin"
Had a very pleasant journey Accommodation was clean food on board was great staff pleasant
Reviewed by Paul who travelled with P&O Irish Sea on Norbank
"My Summer trip"
Great crossing, good food at both evening meal and breakfast. All included with berth
Reviewed by Patrick who travelled with P&O Irish Sea on Norbank
"Not what we expected!"
Po When we booked this Dublin to Liverpool, we just assumed it would be like any ‘normal’ passenger car ferry, but we were surprised when it turned out to be a freight ferry instead. There were only 20 cars on board, the rest were trucks and containers. Boarding the ferry proved to be tricky…up a steep narrow ramp, then a tricky reverse manoeuvre into the outside ( ie exposed to weather) parking bays. Several elderly drivers were clearly struggling to back up in a straight line and needed lots of help from the crew to keep straight. After that the same elderly folk struggled again - this time with the very steep, narrow, metal steps up to the gangway and the ‘reception area’. Anyone who is disabled or infirm wouldn’t make this - there were no lifts either. The cabin we’d booked ( extra €20) was pretty good; warm, quiet, comfy, with toilet and shower. Complimentary breakfast, lunch and afternoon meals were also very good, and the Filipino crew were very friendly and helpful throughout. Our car was covered in a layer of white salt spray when it was time to disembark. Bottom line, this is an 8 hour journey on an old PO freight transport ferry, not a modern passenger-oriented one like the Stena we came over on. Be aware.
Reviewed by Mark who travelled with P&O Irish Sea on Norbank
"Great "
Great crossing, found the whole experience great. On time, friendly staff and helpful. Food was nice and plentiful. Only thing I would not bother with again was the cabin experience which was stale and not really very comfortable..
Reviewed by Kieran who travelled with P&O Irish Sea on Norbank
"Cheap, simple and met all out needs"
We were really happy with having our meals included. The staff were helpful and facilities perfectly adequate. It was much cheaper than alternatives. What more do you need?
Reviewed by Clare Angelika who travelled with P&O Irish Sea on Norbank
"Not bad but could be better."
Generally good, but breakfast could easily, and needs to be, improved. Evening meal pretty reasonable. I pity anyone who isn't physically in good shape - steep stairs and no lifts, so not suitable for disabled passengers. Liverpool end easy to find: Dublin end confusing and difficult to find - nearly missed the boat as a result of driving round for ages trying to find Terminal 3: P&O signage is woefully poor with entrance very easy to miss (we did) - apparently staff hear this very frequently. Received no text to advise us of alteration of sailing time from Dublin - due to sail at 21:30 and left at 20:30 (ten minutes after we finally found the terminal and boarded).
Reviewed by Simon who travelled with P&O Irish Sea on Norbank
"P&O ferries dublin/ Liverpool return "
We didnt know what to expect upon boarding as we had opted for the basic package for my wife daughter myself and our car. My wife and daughter had never traveled by sea before so the 7 and a half hour journey was already a daunting thought in their minds but to our surprise we were offered a very comfortable double cabin with window and shower and toilet for £27 and were greeted with a full english breakfast free of charge and 2 additional meals throughout the day which were delightful. The staff on board were extremely helpful and friendly and made the voyage an equal part to our holiday experience to britain. Ive personally traveled with the other ferry companies and our P&O experience far surpassed them both and we will be travelling with them again hopefully later this year. So thank you P&O for getting our holiday off to a great start and ending our holiday in the same great experience it began with.
Reviewed by Nigel who travelled with P&O Irish Sea on Norbank
"Liverpool to Dublin"
This was my choice of crossing due to price and I was pleasantly surprised with the ship, excellent service & catering with good value for money.
Reviewed by Michael who travelled with P&O Irish Sea on Norbank
"Great trip! "
Great trip on board p&o - excellent staff, delicious complimentary food (cooked breakfast, soup lunch & full dinner before arrival. Thanks everyone!
Reviewed by Alex who travelled with P&O Irish Sea on Norbank
"Liverpool to Dublin return"
Good
Reviewed by Michael who travelled with P&O Irish Sea on Norbank
"P&O Ferry trip "
Was a very good experience all staff from start to finish were very helpful and polite the food was amazing will recommend them to anyone I will certainly be using them again
Reviewed by Anne Michelle who travelled with P&O Irish Sea on Norbank
"A relaxing day "
We find this crossing to Ireland very relaxing and it is the best way for us to go there. It is very basic but comfortable and plenty of space to relax. The foor provided is always tasty and a good selection. It is not really suitable for young children as they could get bored, as it is a long day with little for them to do. For adults it is a way to wind down at the beginning and end of a break away.
Reviewed by who travelled with P&O Irish Sea on Norbank
"Punctual service that works"
The service is primarily for freight and facilities reflect that. However it’s service with a smile with clean comfortable cabins, plentiful food and friendly staff. Will use again.
Reviewed by David who travelled with P&O Irish Sea on Norbank
"Holiday travel"
Staff superb,friendly and helpful. Quick and easy boarding. Overall a great experience which helps make your holiday. Looking forward to sailing with you again.
Reviewed by Margaret who travelled with P&O Irish Sea on Norbank
"Alternative to Holyhead "
We wanted to take our bikes to Ireland so the ferry seemed to be the easiest option. We travelled from east anglia and took the overnight ferry from Liverpool. It was all very easy and smooth. The ferries don't have many passengers as they mostly seem to deal with freight. I would definitely recommend to break up a long journey
Reviewed by who travelled with P&O Irish Sea on Norbank
"Ferry to Dublin"
P&O gave excellent service as I had to change travel dates a few times due to Covid rules and this was not a problem to them and the staff on the ferry where great and the food on the ferry was really great very happy with P&O
Reviewed by Philomena who travelled with P&O Irish Sea on Norbank
"Happy Saling"
Very good
Reviewed by Joyann who travelled with P&O Irish Sea on Norbank
"Journey to Dublin on Norbay"
Sadly our trip ended in disaster as a deck steward directed us in our motorhome to proceed up a steep ramp from the lower deck to an upper deck. Unfortunately our high mounted near side mirror collided with an obstical part way up the ramp, completely smashing it. A competent dack hand should have realised that our vehicle was too large to proceed up the ramp, and should have allowed us to remain on the bottom deck with other large vehicles. Consequently, due to a replacement mirror only being available in France with a delivery time of at least four weeks, we were, unable to continue with our holiday and after spending one night in the P&O car park in Dublin we duly returned to Liverpool the following day, thus abandoning our long awaited holiday in Ireland. Having said that all of the P&O staff following the incident were most helpful,even upgrading us to a cabin for the return journey. I believe the company's attitude towards us following the incident shows that they realised that the incident was their staff's mistake. Since returning home I have emailed P&O addressing my concerns and have received an automated email from the company saying that they would look into my case within 28 days. As yet I have heard nothing further. My insurance company have agreed to pay for the new mirror (Over £800 less £200 excess) and will be asking P&O's Insurers to foot the bill. In addition I feel that further recompense is due as we have lost a much needed holiday and are unable to use our mororhome until the mirror is replaced. Given a satisfactory outcome we would certainly travel with P&O again in the future, but feel that the incident was due to inexperienced agency staff being used in place of the usual staff who had been made redundant.
Reviewed by Richard who travelled with P&O Irish Sea on Norbank
"P&O Liverpool to Dublin "
We love this route have been using it for over 20 years The ferry trip is part of the holiday, love the old ships on that route it’s like a mini cruise really. The onboard team get a gold star ⭐️ food was excellent as was the Guinness and great to be able to do some duty free shopping. And finally we had a very comfortable en-suite cabin so slept for a few hours. God willing we hope to use this service again later in the year.
Reviewed by who travelled with P&O Irish Sea on Norbank
"Safe no hassle trip"
Couldn't really fault the trip. Easy check in both ways, friendly staff, arrived on time. Meal service was excellent. Could have done with a snack machine in-between meals as we hadn't taken any provisions. Slamming door by the room meant interupted sleep throughout the journey. Would use again but pick a different room.
Reviewed by John who travelled with P&O Irish Sea on Norbank
"smooth sailing"
i found this crossing very relaxing, the 2 full meals were very good and self serve tea and coffee, also the cabin was comfortable and quite, excellent value,
Reviewed by Patrick who travelled with P&O Irish Sea on Norbank
"Happy cruising!"
Very helpful staff providing a very good service. Comfortable cabins and an efficient service. I'll think twice before I fly again!
Reviewed by Philip who travelled with P&O Irish Sea on Norbank
"Liverpool-Dublin-Liverpool"
Staff in Liverpool and Dublin very friendly and efficient, only question of efficiency is why we were not told of re-scheduled sailing, due to adverse weather. Very nice staff at Dublin had been told by the office that we had been informed. Passenger contact staff at terminals and on board could not be faulted, food on board very acceptable, cabins perfectly ok for this crossing.
Reviewed by Thomas who travelled with P&O Irish Sea on Norbank
"A great trip!"
I arrived at Dublin port feeling very tired but my ferry journey was excellent and I when I got Liverpool I was feeling refreshed. I decided to pay for a cabin (£22.50) for the day - it was clean and quiet and I was able to sleep. The breakfast and late-afternoon meals were very good, the staff were polite, efficient and friendly. Couldn't have been better!
Reviewed by Ann who travelled with P&O Irish Sea on Norbank
"Dublin Liverpool Po ferries"
The gentleman in the car park would not let me park to wait for the ferry as it was 3.am he said come back at 7 which is ridiculous as I had driven from cork as I did not want to go through Dublin at 7 am . There was no reason why I could not park there so I had to park in the streets of Dublin and come back ,the ferry is really just for truck drivers but it’s cheap and you get basic food , they recently but arm rests in the settee so you can’t lay down I would have thought to encourage buying a cabin ,it’s the only ferry that goes to Liverpool so there is no other choice for me , but it’s not a patch on Irish ferry’s .
Reviewed by Gavin who travelled with P&O Irish Sea on Norbank
"March 20 experience"
Our first time on the Liverpool Dublin service. Clearly designed for lorries indeed, on our trips there were no more than half a dozen cars each way. On the plus side this means the public spaces are relatively empty, the food simple but well cooked and tea/coffee/ fruit juice is always available; all included in the ticket price. On the negative side the entertainment is confined to a couple of televisions, and a bar. The cabins are simple, clean but without any frills. So provided you can entertain yourself for 8 hours this is excellent way to cross the Irish sea
Reviewed by Mark who travelled with P&O Irish Sea on Norbank
"Over 60 traveller."
Travel frequently on ferries. This suited me as Liverpool was handy for my destination. It was also handy to sleep on board and wake refreshed which I did. The ship as we were told from the start is not suited for people with mobility problems so don't come with lots of bags to carry up stairs. Next time I will bring a rucksack as two hands to hold onto rails going up stairs would be useful. Otherwise a very good service.
Reviewed by Richard who travelled with P&O Irish Sea on Norbank
"Excellent service in difficult conditions. "
As usual you provided a great service for your passengers during some of the worst weather conditions of the winter. Though there was a short delay on the return journey, the service, accommodation and food were of a very good standard.
Reviewed by John who travelled with P&O Irish Sea on Norbank
"Liverpool to Dublin"
No staff available throughout the journey. No facilities shop bar and restaurant all closed
Reviewed by Kerry who travelled with P&O Irish Sea on Norbank
"Like a Mini Cruise "
Clean & tidy, good food served & all the coffee you can drink. Clean cosy cabins.
Reviewed by John who travelled with P&O Irish Sea on Norbank
"Enjoyable trip"
Very relaxing onboard with time enough to chat with fellow passengers. Cabins were clean and very adequate for our needs. The beds were very comfy. The food was more than adequate and very welcome. A trip we would repeat if the opportunity arose.
Reviewed by Richard who travelled with P&O Irish Sea on Norbank
"Long sailing, nice time..."
Great service, the food was great, beats IOM steam packet to heck! Competent employees, clean and comfortable, the cabins are better than most hotel rooms. Have already raved since i got off today at 5.30pm, but highly recommended and very pleasantly suprised. 5star
Reviewed by J mcguinness who travelled with P&O Irish Sea on Norbank
"my sailing with p and o"
once again i cannot fault this ship or the service it offers,i would give everything 10 stars although the general facilities lack, also it would be nice at breakfast to offer a choice of scrambled egg instead of just fryed
Reviewed by Mark who travelled with P&O Irish Sea on Norbank
"Norbay "
We have used the P&O Liverpool to Dublin Service a great number of times over the last 10 years, owing to a delay on boarding and sailing on the 20:30 passage (10/12/19) we collected our cabin key (Number 1) and went straight in to dinner. on entering the cabin there was a rather horrid smell, this was emanating from the en-suite which can only be described as the stench of rotting fish. As there was no one around to complain to at this time, we were not in a position to request being relocated to another cabin. The following morning i reported this to the stewardess. She informed me that it was probably the scuppers but having spent 15 years in the Merchant Navy as an Engineer i would be inclined to disagree. My guess would be the sanitary bin found under the sink the following morning hence the stench of rotting fish.
Reviewed by David who travelled with P&O Irish Sea on Norbank
"Good trip - well organised"
We've travelled this way many times -P&O make it an easy journey. The meals are good and the staff are friendly and efficient. Only criticism is no free WiFi on board.
Reviewed by Adrian who travelled with P&O Irish Sea on Norbank
"Excellent service"
Excellent service
Reviewed by Oluyomi who travelled with P&O Irish Sea on Norbank
"A nice leisurely way to travel. "
Rather than put up with the turmoil and hassle of travelling to Ireland by air we chose to use the Liverpool to Dublin ferry. Specifically designed for freight traffic the boats accommodate a small number of cars, vans and motorhomes. Loading and unloading is easy and the helpful and efficient staff ensures a pleasant crossing. With a basic but very clean cabin and two meals included in the price it is the same cost as flying, the only difference being you arrive refreshed and calm ready to carry on with your journey. Highly recommended.
Reviewed by Ian who travelled with P&O Irish Sea on Norbank
"Good ferry service."
I've done this route a number of times and it's always good. The most recent used a smaller vessel, the Norbank, which is smaller and not as comformable as the former ships I've used. But, the staff are always courteous, efficient and try to make your experience positive. The on board food is good enough, but plentiful, so no complaints there. Overall, very good.
Reviewed by Gregory who travelled with P&O Irish Sea on Norbank
"Good service"
We used P&O Ferries to travel from Liverpool to Dublin during October 2019 then back to Liverpool a week later. We were impressed by the overall efficiency and the space and comfort on board. The weather was very stormy on the way out but the ship kept stable enough for us not to feel any ill effects. The two free meals on each journey along with constant free tea and coffee were welcome. Our only slight grumble was that the crossing was delayed by an hour on the way back but there were no apologies or explanations.
Reviewed by Richard who travelled with P&O Irish Sea on Norbank
"Satisfied traveller "
We travelled from Liverpool to Dublin and back on a two week holiday to Ireland and found it a very relaxed and pleasant way to travel.Two meals helped the journey along and tea and coffee available throughout was also a treat.The affordability of cabins also allowed us to sleep for much of the journey.The only noisy and unpleasant bit is leaving and returning to the car, but it is a brief inconvenience .
Reviewed by John who travelled with P&O Irish Sea on Norbank
"Trip to Liverpool "
Great trip staff great shop clean nothing to much trouble!!!
Reviewed by Patricia who travelled with P&O Irish Sea on Norbank
"Terrible customer services "
Disgusting staff at port of dublin never again stenna line for us in future
Reviewed by Christine who travelled with P&O Irish Sea on Norbank
"Pleasantly surprised"
We were pleasantly surprised to get two full, free meals (which were quite good). Also, our stateroom was very clean, the beds were comfortable, and we had a private shower. If you travel at night you can take advantage of getting some sleep on your way to your journey. I would definitely recommend this ferry.
Reviewed by Lorraine who travelled with P&O Irish Sea on Norbank
"Disgusting customer care"
After travelling to Ireland we headed back to port of Dublin having know idea of traffic we were 20mins late and we could not board the ferry I called direct ferries to explain that I had two elderly women in our group of four required medication and could they please get us on a the next ferry to be told no so we then had to go to stenna line who were very helpful and gave us tickets at a reduced rate so we could have food so pensioners could take meds’ I have emailed direct ferries a number off times and had no response I will never use this firm again and will encourage others not to travel with you
Reviewed by Christine who travelled with P&O Irish Sea on Norbank
"Overnight trip Dublin to Liverpool Sept. 13-14"
Overall a decent trip. we have taken several ferries on Europe and the UK now. But this ferry was scheduled for 7-1/2 hours, 21:30 - 5:00 Saturday morning. When we checked in we were informed that breakfast would be served at apx. 4:00 to 4:30. We got up at 4:15 and went downstairs. Nothing but coffee was available. At 5:00 I asked about arrival times and was informed that breakfast was to be served about 5:45 with arrival at 6:30. Would have been really nice to have that extra hour of sleep. Poor communication on their part. This was not due to weather.
Reviewed by Don who travelled with P&O Irish Sea on Norbank
"Ferry from Liverpool to Dublin "
Very nice trip , really good food on board and nice and good staff.
Reviewed by Emanuele who travelled with P&O Irish Sea on Norbank
"A good experience"
We did not select a cabin. The benches were reasonably comfortable, the chairs less so. The food was good with an adequate variety of dishes. The staff were efficient and helpful.
Reviewed by Anna who travelled with P&O Irish Sea on Norbank
"Time passes by "
Although you are on board some eight hours it can pass by , if you rent a cabin , enjoy your free breakfast , take the air on one of the decks and then go and have a snooze which you will probably need if you have been up early and driven a fair distance . There is no TV in the cabin so make sure you take something to read or a small transistor radio . before you know they are serving afternoon tea and you are ready to dock at your destination
Reviewed by Ian who travelled with P&O Irish Sea on Norbank
"Trip/facilities great. Schedule not so much..."
The ship is comfortable, even if you don't have cabin. There are plenty of seats and it's clean and spacious. The food is great - plentiful and well cooked. The staff were all lovely - from the people at check-in to the guys clearing plates - everyone chatted and was helpful. What wasn't good was the schedule. Two hours late going over, and 3 hours late getting back. No good if you've made any important arrangements. I do understand that weather is outside of P & O's control, but neither day was really poor, and friends on a different ferry (same day) had no delays at all.
Reviewed by Sue who travelled with P&O Irish Sea on Norbank
"Dublin crossing "
Very good
Reviewed by who travelled with P&O Irish Sea on Norbank
"Excellent Customer Service both on and off the boat."
I tripped on a step on the ferry and broke my arm. I am 85 years old. My fault totally as the step was well sign posted. The captain phoned the ambulance service and delayed the sailing time until the paramedics examined me. I wished to continue the journey and the Captain allowed me too on the advice of the paramedics who told me to get treatment in Dublin. I cannot fault the efforts of all of the crew who looked after me. They really went above and beyond. A particular call out for the captain Gary Law, the Chief Officer Alan Swell and the OBS manager Rafic Foukraciie. I went back on the shorter journey to Cairnryan and that was a faultless trip also. Juliette Laasko of P&O Customer Care team quickly facilitated a refund from Direct Ferries for the cancelled return journey.
Reviewed by Colette who travelled with P&O Irish Sea on Norbank
"Best cruise"
The crew were so helpful and friendly, it was a very enjoyable trip. The food wad excellent too.
Reviewed by Jessica who travelled with P&O Irish Sea on Norbank
"Don't be fooled by 1st impressions..."
There is no getting away from the fact the the ferry from Liverpool to Dublin is old...very old. However, once you have recovered from that 1st impression you will be presently suprised at the standard of meals (all included in the price), friendly staff and the "cosy" cabin. There is very little to do during the voyage so bring things to keep you occupied.
Reviewed by John who travelled with P&O Irish Sea on Norbank
"We were absolutely happy on the boat.Every staff was helpfull and nice,the fresh food was delicious-"
We were absolutely happy on the boat.Every staff was helpfull and nice,the fresh food was delicious-a lot of passanger liked your kitchen!Many thanks for the chef!We definitely recommend your service!
Reviewed by Attila Zsolt who travelled with P&O Irish Sea on Norbank
"Great value"
Excellent value for money. Friendly staff. Punctual.
Reviewed by Michael who travelled with P&O Irish Sea on Norbank
"Holiday in Ireland "
A decent, reasonably comfortable facilities on ferry. Quick and well organised check in process. Everything on time and delivered in full. Good both breakfast and tea. Would recommend this type of transport to anyone.
Reviewed by Adam who travelled with P&O Irish Sea on Norbank
"Liverpool to Dublin overnight "
This is the 2nd year we have taken the overnight ferry as it works well with our travel plans. Great value, good food, comfortable beds and has always departed and arrived on time. A great way to start our holiday - arrive in Dublin early, refreshed and ready for a great day
Reviewed by Jeanette who travelled with P&O Irish Sea on Norbank
"Liverpool to Dublin - Overnight ferry."
What a terrific journey. From arrival to departure we enjoyed the experience. We were very well treated by the crew, had a great clean cabin and enjoyed excellent meals provided as part of the ticket. .
Reviewed by Larry who travelled with P&O Irish Sea on Norbank
"P and o sailling "
I think you should ask passengers not to lay one person on the lounge seats as the first on thay grab a seat and everyone else has to sit on the smaller chairs for the seven hours trips
Reviewed by Paul who travelled with P&O Irish Sea on Norbank
"Holiday trip"
Sailing from Liverpool to Dublin was flawless. Friendly welcome on board, informed of mealtimes and given key for our cabin which was spotless. Breakfast and evening meal meal were tasty with plenty of choice. Free hot drinks available throughout trip. Return trip was not so good,toilets out of use so had to use cabin, no bacon for breakfast and orange/apple juice machine not working.
Reviewed by Rosemarie who travelled with P&O Irish Sea on Norbank
"Liverpool to Dublin overnight "
My first overnight ferry with P&O. Really enjoyed the experience!
Reviewed by James who travelled with P&O Irish Sea on Norbank
"First trip"
Could do with more signage in Liverpool to port. Entry to ship fine. Sailing perfect. Shipclean. Cabin clean. Meals OK.
Reviewed by Thomas who travelled with P&O Irish Sea on Norbank
"Good experience with children"
We travelled as a family of 5(2 adults and 3 children-1,3,6). When leaving Liverpool the ship was delayed for 2,5 hours which understandably can happen. As compensation we were given 2 cabins free of charge . We greatly appreciate this as I think it opened our eyes that we needed cabins when travelling with such young children. The cabins were great, clean and cosy for our journey. On our journey home we purchased 2 cabins for 40€. All the children slept for some of the journey! The communal area again was clean and tidy. Great options for the catering side and it was all included in the price . Limited options for the children but they still are something! The only flaw was no children area as so previous ferries we were on but we brought lots to entertain them. Overall good experience and would travel again. The staff were all kind and courteous
Reviewed by Laura Granville who travelled with P&O Irish Sea on Norbank
"Horrendous experience "
A little advice. Don’t use Direct Ferries to book a Ferry anywhere. I paid extra for a flexi ticket which states you are allowed a complete refund if cancelled before 24 hours of departure. I cancelled the ticket well before 24 hours and they said cancellation and refund on my crossing with PO from Dublin to Liverpool wasn’t possible. My flexi ticket I purchased from them stated differently then I had some obnoxious prick of a customer service manager to deal with on the phone . Do not deal with them as they are con merchants. The ferry was old with no amenities with hardly any choice of food etc . It states on the ticket we would arrive in Liverpool at 16:30 and i was still sat on the ferry at 17;30 we weren’t delayed in departure and the weather was perfect.
Reviewed by Peter who travelled with P&O Irish Sea on Norbank
"good crossing"
We were please with the service. The ship staff were very nice, cheerful & helpful. The ship is a little old but clean & adequet facilities. The food is acceptable and good enought choice as its part of the package. I would have liked bigger towels for shower use & a hand towel & there was no soap in the dispensers in the cabin bathroom.
Reviewed by James who travelled with P&O Irish Sea on Norbank
"Travel Experience."
We always travel P&O Dublin-Liverpool route every time wouldn't travel any other. Staff very friendly and helpful, meals lovely great choice, cabin and bed comfortable. Arrive nice and fresh after a good sleep. Quick loading and unloading of passenger vehicles and punctual every time we travelled. Booking with Direct Ferries is so simple.
Reviewed by Reginald J who travelled with P&O Irish Sea on Norbank
"norbank v norbay"
both ships services and staff are excellent , however in my opinion norbank has the edge, seemed to be more selection foodwise and obviously cabins a bit more updated. just a minor point there is never any soap or shower gell in the cabin dispensers, we know to bring our own. drinks facilities at Dublin port are very poor and are only available when check in is opened.
Reviewed by Mark who travelled with P&O Irish Sea on Norbank
"Norbay and norbank "
Plugs were all 2 pin on this ship between Ireland and England they should be 3 pin or passengers should be provided wit an adapter. The food provided was almost non existent and no variety breakfast didn’t even have an egg The norbank on the other have was 3 pin plugs are the food was of an excellent standard
Reviewed by Alison who travelled with P&O Irish Sea on Norbank
"Liverpool - Dublin"
We enjoyed a very pleasant ferry both ways in calm weather. The breakfast and dinner were included in the price and were very good. The cabin came in very useful for resting and privacy though not essential for holiday makers. Overall, happy with the experience but waiting 1 hour in a lock system was tedious.
Reviewed by Anthony who travelled with P&O Irish Sea on Norbank
"Slow process, with a lot of waiting around"
Return trip stipulated that time for return would be 4:30, however moment to cars etc, was not until 5:30, along with long initial wait times I probably would have taken a flight and hired a car at airport, to give the whole trip a further day free from travelling/waiting around
Reviewed by Corinne who travelled with P&O Irish Sea on Norbank
"Gladstone dock & Norbank"
One of the female P&O staff at Gladstone docks searched our car. She was very rude and I wonder if she was trained or authorised. None of the trucks seemed to be searched. Was this right ?? Norland is a freight handling ship, so very few amenities. Great staff. Good food. Little choice at breakfast. Old fashioned cabin and bathroom, but clean and comfortable. Overall ok, but the woman at Gladstone docks needs a job swap with someone who does not deal with paying guests.
Reviewed by who travelled with P&O Irish Sea on Norbank
"Traumatic experience and physical pain"
During disembarkation at Liverpool my son and I were traumatised when we attempted to find our car in a hull packed with cargo containers. There was no officers to guide us through the labyrinth of the vessel that was designed for freight and not fee paying passengers. We spent half an hour searching in dimly lit and dirty conditions. The engineers and labourers that worked below decks were the only people we came across and were not helpful. During our ordeal I slipped on an oily metal chain that was strewn across the floor as I squeezed between the narrow gap between two containers. I slipped to the ground and damaged my knee. The experience left us in a state of shock and indeed I we are both still traumatised by it. We were returning from a week's trip around Ireland. The outward ferry journey was from Cairnryan to Belfast. That journey was both comfortable and safe with all the facilities expected from an efficient passenger service. If I would have known what type of vessel and journey we would have to endure in order to return to the UK,I would have definitely not hve booked it. There were many breaches of health and safety involved. Therefore I intend to make formal complaints to ABTA and ITAA. I have photographic and video evidence of our ordeal. I expect to receive a prompt reply from you with regard to this matter. A full refund of the journey fee should be the minimum compensation for our ordeal. Sean Daly
Reviewed by Sean Daly who travelled with P&O Irish Sea on Norbank
"Liverpool to dublin"
The first trip from Liverpool to Dublin we travelled on the Norbay (I think it was called?) and it was delayed over an hour with no explanation or announcement made to clarify the delay? We were sat on the boat for 2 hours before it left Liverpool harbour. We enquired regards the meal times on board as we were travelling with 2 young infants but the response was confusing to say the least? One person told me 4pm and another told my partner 4.30-5pm? Breakfast was 9.30am so the fact dinner was served 15minutes before we departed the ship made zero sense? Surely a lunch/dinner at 1, 2 or 3 would have made more sense? On the journey back to depart we were delayed in traffic around Dublin as there was heavy road works all over. We were conscious of running over the 8am check in so we called the office to let them know we were running slightly over the time. The person on the phone said they would pass on the message. When we arrived at check in it was 8.06am - and the gate was closed? The lady at Dublin terminal 3 port said it would not be possible to board as the ship was due to depart so we’d missed our ferry? We explained that we had a 2 year old and 1 year old in the car and had just driven 3 hours to get there, surely they could have let us through? But she said it wasn’t possible. She then offered us a later sail that night which was 12 hours later or another one in the morning...at a cost of almost 3 times what we’d paid for our original return sail in total? This was all made worse by the fact that the whole time we were parked up at the cabin trying to arrange a new route - the P&O ship we should have been on hadn’t even moved? It was there over a further hour. We arrived at 8.06am and that boat didn’t leave the whole time we were there. We drove to Irish ferries terminal after 9am and the staff and got on a different sail. The experience and dealings with Irish ferries staff couldn’t have been any different! They were helpful and accommodating throughout. Needless to say I would not consider P&O again or recommend them to anyone
Reviewed by Brendan who travelled with P&O Irish Sea on Norbank
"Refined service"
Everything was good, especially the food. The only 'BIG' fault is that I completed my task in Ireland so was ready to leave for the UK mainland 12 hrs earlier than booked. I went to the ferry port to see if I could get an earlier ferry transfer as I was extremely tired because of driving 750 miles or so and had 300 more to do but the P&O ferry port was closed for the night! Stena for one were still operating at night but the cost of the journey back with them and considering half of the cost that I had paid P&O (for the return journey) would have been wasted, made it inefficient.
Reviewed by Lloyd who travelled with P&O Irish Sea on Norbank
"Review of my travel experience."
Great way to travel, better than all the other ferries on the Irish sea. This was my first time on the Liverpool to Dublin ferry as they now take motor bikes.. Quick loading and unloading passengers, great breakfast and dinner, cabin was comfortable and warm, shower was lovely and hot. bed was great after 4 hour journey to get to the boat, slept till they called me for dinner. 5 stars all the way.
Reviewed by Wayne who travelled with P&O Irish Sea on Norbank
"Dublin trip"
Very nice experience food was delicious staff were very professional .
Reviewed by John who travelled with P&O Irish Sea on Norbank
"Norbay and Norbank"
Thoroughly enjoyable crossing s on calm seas.The cabins were clean and tidy with en suite facilities.A powerful shower which was excellent. The only issue is very minor but not enough dining space away from the tv lounge at busy times. Will definitely recommend and look forward to using the service again
Reviewed by Kevin who travelled with P&O Irish Sea on Norbank
"Excellent service"
Excellent service meals were fabulous would definitely use again highly recommended
Reviewed by Rory who travelled with P&O Irish Sea on Norbank
"Nothing was too much trouble"
Another comfortable, clean and easy return crossing of the Irish sea. The crew are friendly and helpful and Mark from Stranraer, the ship's cook on the Norbay, is friendly, helpful and knowledgeable about my Gluten Fee and Lactose free diet! He cooked me an amazing, one-off fish dish for tea - baked fish with garlic, chives and cherry tomatoes! I can't recommend the boat and the crew highly enough. Thank you again. Can't wait to be back on board! xx
Reviewed by Lynn who travelled with P&O Irish Sea on Norbank
"Great Service"
We arrived in Liverpool and was treated great by the Guard on site. On arrival on Board we were given our room key and again the staff were very helpful. The Ship was very clean and staff were all friendly. Thank you
Reviewed by Dawn who travelled with P&O Irish Sea on Norbank
"Ferry to Ireland."
Totally satisfied with the sail from Liverpool to Dublin and the sail back two weeks later. After driving to the ferry the breakfast that comes with the ticket was well appreciated. A delicious full English breakfast served by polite cheerful staff. At the end of the sail a full dinner that equals the breakfast. Very well received and so good not to have to find something to eat after leaving the ferry. Great service !!!
Reviewed by Linda who travelled with P&O Irish Sea on Norbank
"Wonderful crew and hospitality "
The crew on the Norbank were friendly and helpful. They catered for my dietary needs at the last minute and nothing was too much trouble.
Reviewed by Lynn who travelled with P&O Irish Sea on Norbank
"relaxing crossing"
Fortunately the weather was great for both crossings. Breakfast served at 9am which was ample to see you through until dinner at 4pm. Good selection on the menu. Tea/coffee available all day free of charge. Cabin was comfortable.
Reviewed by who travelled with P&O Irish Sea on Norbank
"Liverpool Dublin with P&O "
An excellent crossing with P&O on the Norbank. Lovely way to travel with meals included and comfortable cabin at an affordable price. Arrived on time and felt refreshed. The most relaxing way to cross the Irish sea.
Reviewed by who travelled with P&O Irish Sea on Norbank
"Reasonable ferry crossing"
The ferry was reasonably comfortable - the best part of the crossing were the meals and the fact that staff were helpful. The sea was so rough though that many passengers were ill - however, this wasn't the fault of Direct Ferries!
Reviewed by Adrian who travelled with P&O Irish Sea on Norbank
"I am very satisfied with my trip"
I recommend this company. I travelled without any problem with comfort and tranquillity. The attention was very good as well as the the meals, the cabins and the services in general offered. I will travel with this company again.
Reviewed by Lorimar who travelled with P&O Irish Sea on Norbank
"BE prepared to be treated as a second-class citizen"
Recently, we made a return Dublin/Liverpool trip with P&O. Overall, the trip was satisfactory, but car drivers come as a very low priority on this road-haulage ferry. We were kept waiting a very long time on the outward journey, meaning that the dinner included on the ticket was less than warm. Our two main courses were not warm and the chips were lukewarm. For breakfast the next morning, the galley were short of croissant rolls The return journey was better and - because we were allowed on early - the food was much more satisfying. On both legs, however, the price charged for the berths is outlandish, considering the way the beds are made, the lack of self-regulating heating and the very basic provision. Another grumble is that car drivers are always placed on the top deck, exposed to the sea, wind and rain and they are always delayed in leaving.
Reviewed by Michael who travelled with P&O Irish Sea on Norbank
" Don’t eat anything."
I had the curry and rice last night, over the 12 hours or so that I’ve been home I reckon I’ve had an hour’s sleep. The vomiting and diahhrea made sure of that. I’m making a formal complaint about this today.
Reviewed by Jamie who travelled with P&O Irish Sea on Norbank
"Mr anthony davies kennedy "
Joke never again was late leavein Liverpool an when we got to Dublin the ramp broke an we was sat about for 2 an a half hours never travelling with p&o again
Reviewed by Anthony who travelled with P&O Irish Sea on Norbank
"Trip to Dublin "
The over was good but the cabins were overpriced. The boat on the way back lacked facilities and the seating area was uncomfortable and the seats were of poor quality and it was cold The food was excellent going out and not as good on the return trip
Reviewed by William who travelled with P&O Irish Sea on Norbank
"Great value"
This is a truckers ferry with a number of car spaces. Great value, and two hearty meals on the day crossing. It is slightly longer but saves driving to West Wales. If you are towing, ie a caravan, you need to be able to reverse.
Reviewed by Colin who travelled with P&O Irish Sea on Norbank
"Comfortable trip."
The Norbank is not a "Cruise Ferry". It is adequate and comfortable as a basic ferry. I chose to have a cabin and it was a sensible thing to do. I was able to rest and shower and I arrived refreshed. With Breakfast and Dinner included it is good value for money.
Reviewed by Michael who travelled with P&O Irish Sea on Norbank
"Great trip"
We were aboard the newer of the ferries that do the route Dublin to Liverpool. Much more space for passengers than on some of the older vessels, and there is a lift, much appreciated by our older legs! Very clean, both on deck and in cabin. Great staff who are very helpful. Only snag was a delay getting into the berth and also in getting vehicles off the boat once we had docked. A long wait is not what you want when you have a long onward journey.
Reviewed by Elaine who travelled with P&O Irish Sea on Norbank
"Glad I found this route"
I was told this ferry was not one you use. But I got a good price so why not? Every thing was so easy and straight forward, simple car parks at both sides, easy loading, spacious cabins, and food included. What's not to like? I would certainly use the service again.
Reviewed by Dave who travelled with P&O Irish Sea on Norbank
"Jekyll and Hyde"
Maybe I did not read the small print, but the journeys t and from Ireland were like two different worlds. Norbank was obviously mainly for trucks/lorries and their drivers with everything pretty basic. I mean no disrespect t the drivers but that is what they expect, everything was basic. Come the Endeavour, all was 'sweetness and light. Everything was cleaner, more comfortable, there was a most useful lift. I do nit remember such a difference beng made obvious in the literature. Holyhead here we come.
Reviewed by Michael O'Neill who travelled with P&O Irish Sea on Norbank
"Ireland ferry"
We travelled from Liverpool to Dublin on the P&O morning crossing and it was a great crossing. The staff in both Liverpool and Dublin were very friendly and efficient. We didnt realise that there was breakfast and a pre docking meal provided in the price which was a bonus and very welcome. Hot and cold drinks were free for the whole of the 8 hour journey. The ferries are ‘no frills’ but this wasn’t a problem and berths were available at an extra cost for those who wanted them. We booked with Direct Ferries and got.a good price. Would definitely use P&O again.
Reviewed by who travelled with P&O Irish Sea on Norbank
"Very enjoyable,smooth crossings"
Had two enjoyable trips to Dublin and back Driving on and off was hassle free. Staff very friendly . We have no complaints whatso ever. Thank You P&O.
Reviewed by Patrick who travelled with P&O Irish Sea on Norbank
"Trip to Ireland."
Our holiday began once we boarded the ship.The staff were friendly and professional.We had everything we needed on board and the food at both breakfast and tea was of a high standard.Thankyou P&O !
Reviewed by Dianne who travelled with P&O Irish Sea on Norbank
"Early wake up"
Good service reliable and cost effective saves the long drive to Holyhead Basically for freight but they squeeze few cars on and you get evening meal Very early wake up 4.15 Am If your lucky you will eventually drive off at 6-15 am Why they wake you at 4,15 no idea Also breakfast is free
Reviewed by Bruce who travelled with P&O Irish Sea on Norbank
"Liverpool to Dublin"
Spent far too long waiting in our cars on the outward journey, didn’t board the ferry till 2:50am for 3am crossing. Return journey left Dublin 15 mins early but although arrival time said 4pm on the ticket, we did not get off the ferry till after 6pm. There is no mention of the lock or canal at Liverpool, which delays things. Cannot believe in this day and age there is no WiFi on the boats. Food good, Cabin good and staff very helpful though.
Reviewed by Graham who travelled with P&O Irish Sea on Norbank
"Book direct with P&O. Avoid Direct Ferries."
Direct Ferries charged me twice for the same trip. They did not confirm either payment at the time of booking. When I phoned them they kept me on hold for one hour and then the line went dead. They did not reply to my email until a few hours before the ferry was due to leave. This is not enough time to pack and prepare for a holiday. In the meantime I made the booking directly with P&O, who were fabulous. So I have paid for this trip 3 times. I have emailed Direct Ferries to ask for my money back. They have ignored my email. Even this review is an example of how poorly behaved Direct Ferries are because they are asking me to review the ship, which was great. I would highly recommend P&O. I would never use Direct Ferries again.
Reviewed by Diane who travelled with P&O Irish Sea on Norbank
"Well done p and o ferries"
Lovely crossing , no delays , staff very helpful, food fab will certainly travel this way again .
Reviewed by Pat who travelled with P&O Irish Sea on Norbank
"abysmal customer service"
I was unable to use my booking having suffered a serious RTA I have been trying to contact customer services by phone and email for over 4 weeks ,to date I have had no response . The telephone is never answered , just as a stupid message telling me the lines are busy and to send an email then it gives an incorrect address which excludes the dot between customer and services. I can only assume that your customer services department is imaginary . all I want is confirmation that I did not sail and that my booking was non refundable so that I can complete a travel insurance claim. I will never book using DIRECT FERRIES again . Having worked for a P&O company I cannot believe that they would find your level of customer service acceptable .In future I will only book with P&O directly.
Reviewed by Robert who travelled with P&O Irish Sea on Norbank
"Liverpool to Dublin ferry"
It was the first time we used this crossing and directferries. We would use it again it was all so easy and very comfort able, thank you directferriessee you next year.t
Reviewed by who travelled with P&O Irish Sea on Norbank
"Great Sailing "
Hi, My wife and I sailed with you on the 15th June from Liverpool to Dublin. The sailing from start to finish was excellent, From the Lady that books us in at 7-30 in the Morning, always a smile and a Big Hello from her, to everyone on the ground floor who are so Friendly, Excellent food and the cabins are great. The cleanliness of the Ship is excellent. I would recommend sailing with P&O to all my Family and Friends. Thank you for a excellent journey.
Reviewed by Derek who travelled with P&O Irish Sea on Norbank
"Great trip"
Great trip on the ferry Liverpool to Dublin. Lovely staff, lovely food and efficient boarding and disembarking.
Reviewed by Janet who travelled with P&O Irish Sea on Norbank
"Ferry trip between Dublin and Liverpool"
I found this a very busy crossing. The food was very good, and you can have as much as you want. The only point I would make is the fact that it is a long journey, ie 8 to 9 hours with disembarkation. Would possibly recommend a night crossing with a cabin so as to arrive refreshed for the following day.
Reviewed by Michael who travelled with P&O Irish Sea on Norbank
"Home away from home."
This is hassle free and uncomplicated travel. Food is good and you can have as much or as little as you want. Service is very good and rooms comfortable with toilet, sink and shower. Looking forward to next trip soon.
Reviewed by Rashid who travelled with P&O Irish Sea on Norbank
"Enjoyable Experience"
This was a relaxing way to travel, being on board was hassle free. The staff were helpful and kept the lounge and dining area clean and the beverages well stocked. The breakfast and late afternoon meals were good and there was a plentiful variety of food. We would book again.
Reviewed by Kenneth who travelled with P&O Irish Sea on Norbank
"thank you"
Had a lovely journey on board the European endeavor and norbay vessels. The two meals of breakfast and evening meal was excellent, with a wide choice of menu to suit just about anyone. I found it a pleasant way to travel and a great start to my holiday in Ireland
Reviewed by John%20alan who travelled with P&O Irish Sea on Norbank
"Great budget service"
We took a return journey from Liverpool to Dublin on the Norbank and Norbay ferries. It was my Wife and I and our 2 young kids. The service was bang on time, the cabins were clean and the complimentary buffet breakfast and dinner was excellent. High chairs were provided at meal times and the staff were very friendly and helpful. This is the best way to travel from the north west of England to Dublin with young kids in our opinion, we have done Holyhead but the drive is tiresome. Flying is a nightmare also. This is also a lot cheaper than Holyhead. Just be aware there are no lifts and the stairs are quite steep but really not a problem for us.
Reviewed by Ian who travelled with P&O Irish Sea on Norbank
"GREAT VALUE"
If your thinking of traveling by car to Ireland from the North West its a bargain you get your breakfast and dinner included on board and for a little extra you can have your own cabin with bathroom great to have a shower and and good sleep after a long journey.
Reviewed by John who travelled with P&O Irish Sea on Norbank
"Good trip"
Friendly and professional staff, everything ran like clockwork. Great experience.
Reviewed by Vivienne Weller who travelled with P&O Irish Sea on Norbank
"if you ever go across the sea to ireland "
excellent trip food fantastic and cabin very comfortable hope to go again very soon
Reviewed by William George who travelled with P&O Irish Sea on Norbank
"Ireland trip"
Excelellent trip. Catering excellent staff very helpful 😎😃😃
Reviewed by Michael who travelled with P&O Irish Sea on Norbank
"Basic but good"
Lovely staff, great complementary food, cabins very basic and could do with an upgrade but bedclothes/ towels clean, parking car a bit of a challenge and not much signage to find way on board from deck. I have travelled this route before and knew what to expect so would recommend with this added proviso - basic but good.
Reviewed by who travelled with P&O Irish Sea on Norbank
"Good Value Day Sailing!"
Had a pleasant and good value journey, leaving Dublin for Liverpool at 9am. All the staff are nice and the included food is a real bonus.. it makes all the difference and makes the 8 hour journey go that bit quicker!! Good Value cabins as well! Just a pity that the overnight sailing is so much more expensive!! As usual with P and O, the signage at the port is pretty useless...been like this for years...wish an intelligent member of staff would take a look at it!!
Reviewed by Peter who travelled with P&O Irish Sea on Norbank
"Trip to Ireland on P&O"
As always good sail good service no complaints whatsoever
Reviewed by Samuel E Dutton who travelled with P&O Irish Sea on Norbank
"Ireland"
Best route to Ireland,Relaxing,cheap and brilliant on board service.
Reviewed by Alan who travelled with P&O Irish Sea on Norbank
"Pleasant sea crossing"
Most impressed with check in. As I walked up to the counter the girl welcomed me by name (scanned car rego she knew who I was). She briefed me that there were only 7cars on this voyage (the remaining vehicles were trucks), that dinner and breakfast were included in our overnight crossing and how to check in to our cabin once on board. The cabin was very basic but clean. Great to be able to sleep in a bed. The staff on board were very helpful and polite. A great experience. Would recommend to anyone to do this overnight voyage.
Reviewed by Debra who travelled with P&O Irish Sea on Norbank
"Liverpool to Dublin return"
The boarding facilities have improved;we were on board in quick time at both Liverpool and Dublin and we were served breakfast almost immediately.Well done P&O
Reviewed by John who travelled with P&O Irish Sea on Norbank
"Excellent journey "
We boarded the ferry at 0830 went straight to the cabin,woke,refreshed,in time to enjoy the included meal, arrived in Liverpool on time everything ran like clockwork I would definitely recommend this service
Reviewed by Michael who travelled with P&O Irish Sea on Norbank
"Excellent service"
Arrived at Dublin Port, travelling with my 7yr old daughter and her mum. Straight onto ferry. Lovely breakfaat and Dinner on board at no cost. Sailing over to Liverpool very smooth. Very few passengers on the sailing. Offered a cabin on board at reception, £22:50. Purchased cabin and great if with children at that price. Ship very clean and staff helpful. Only issues was there was no real shop on board to buy gifts and when the ship sailed the reception and shop shut. Also, the member of staff who made the announcements over the ships tannoy system was not English/Irish and could not be understood with her announcements. I feel this would have been a real issue if there had been an emergency. Also, this service is not advisable for anyone with a disability as there are no lifts on board and stairs to negotiate up to and down from the car deck. Other than that, a good experience. Thank you.
Reviewed by Malcolm who travelled with P&O Irish Sea on Norbank
"Impressed by food"
I thought the overall experience was very pleasantness and calm. I am also a vegan and the chef made a special effort to find me and prepare something for me to have in the evening meal - really appreciated this effort! Only additional thing would be if there could be wi-fi onboard to allow working.
Reviewed by Alexandra who travelled with P&O Irish Sea on Norbank
"Po ferry"
Staff very friendly meals are nice cabins comfy
Reviewed by John who travelled with P&O Irish Sea on Norbank
"Trip to Dublin"
We Travelled from Liverpool to Dublin for on the 9-30 Boat on the 13th of March for St Patrick wee, we have to say it was a excellent crossing from start to finish The staff from the Lady who book you onto the Boat to the Staff helping you off the Boat is excellent. The Staff are very Friendly and for the food it was excellent, Breakfast is served with a friendly smile and you are spoiled for choice, The Lads that take your dishes do a excellent job and are very polite. Dinner was 16-30 and yet again you where spoiled for choice, I had Beef with potatoes and I have to say it was delicious. The Ship was spotless, we had a cabin and everything was to a very high standard. I would recommend to anyone that is going to Ireland to book with Direct Ferries .
Reviewed by Derek who travelled with P&O Irish Sea on Norbank
"Great"
Great trip small ferry but very friendly breakfast was lovely and the fish at dinner was very good
Reviewed by Sean who travelled with P&O Irish Sea on Norbank
"Ferry trip"
As usual a good experience Have recommended this ferry many times It seems to be the easiest route to Cork as the road from Dublin to Cork is much improved
Reviewed by Marie who travelled with P&O Irish Sea on Norbank
"Excellent service"
I look forward to my trips on the P&O ferries from Liverpool to Ireland as the food is always very tasty and with a good selection of starters, mains and desserts. I always have the curry as tastes great and never disappoints. The ferry is kept very clean and tidy with staff always checking in the communal areas during the trip to keep on top of it. The Bathrooms are always very clean too. Overall I enjoy my experiences on board as the staff are very friendly and the food is an added bonus. Thank you to all the staff on board.
Reviewed by who travelled with P&O Irish Sea on Norbank
"Not a bad ship, shame about the cabin..."
The ship and crew were great. Everyone was polite and helpful throughout the voyage. The decks and public spaces were clean and the restaurant food was nice with a good variety of options. Only downside was the cabin. While the beds were comfortable and clean, there was a strong smell of urine eminating from the toilet/shower. Closed the bathroom door immediately to avoid the worst if the stench. Didn't even go for a shower in there as it was that bad.
Reviewed by David who travelled with P&O Irish Sea on Norbank
"Cancelled sailing, DFP23061163"
Alex Manners was the agent that took our call to rebook our cruise back to Liverpool from Dublin that was cancelled due to weather. Can I please thank him for his excellent communications with us and the efficient way he dealt with our rebooking. He is an asset to your team.
Reviewed by Simon who travelled with P&O Irish Sea on Norbank
"Family holiday"
The cabin was comfortable , the staff were very helpful, the food was very nice.
Reviewed by Emma who travelled with P&O Irish Sea on Norbank
"Would book direct next time"
We had an extra passenger on our return journey as our daughter not wanting to miss any school days, flew out to meet us. This had all been pre arranged, booked and paid paid for at time of original booking with direct ferries. On our arrival at Dublin port P&O said that direct ferries had only booked for the 2 of us both ways of our journey. Even though I had confirmation of our booking, P&O needed to liase with direct ferries. They tried calling but no one was available to take their call. Long story short.....we had to pay AGAIN for our extra already booked and paid for passenger. I understand that we are all human and mistakes can be made, but to not be available on the other end if a telephone when you should be is unforgivable. Not at all happy!
Reviewed by Debbie-jayne who travelled with P&O Irish Sea on Norbank
"Ferry to and from Dublin "
Thank you for a brilliant experience I could not have wished for better service Every member of staff was helpful polite and friendly They could not do enough for you As a vegetarian on the way home the server realised without me saying offered vegetarian options and the chef came out to ask me what I wanted in the later meal
Reviewed by Noreen Roberts who travelled with P&O Irish Sea on Norbank
"Praise"
I had a lovely trip And a lovely breckfast Fully recomend this ship
Reviewed by Christopher who travelled with P&O Irish Sea on Norbank
"Ferry trip to Dublin from Liverpool"
It was a great trip, the on board facilities were fantastic! We didn't realise that we were going to get 2 good meals enroute. The quality of the food was superb. It is well worth booking a cabin for the small extra charge, particularly as we had driven back to Dublin through the night, we could have a few hours rest and have our own toilet. It probably would have been quicker for us to travel from Hollyhead or Milford Haven but I wanted to experience the Liverpool Dock scene again, (my hometown). It is a far cry to when we used to travel aboard the cattle boats in the 60's and they unloaded the cows before the passengers got off! One slight difficulty was getting to the right ferry terminal, it would be easy to get lost at both sides of the Irish sea. However when we did arrive all the paperwork was in order and we were made welcome and we were expected. Great trip, much recommended!!!!
Reviewed by Andrew who travelled with P&O Irish Sea on Norbank
"Trip to Dublin"
Very comfortable and great food, plenty of choice. Would choose this route again
Reviewed by who travelled with P&O Irish Sea on Norbank
"to and from Ireland "
It was a great trip, the facilities on board were great, I didn't realise when I booked that we were going to get a breakfast and dinner so that was a bonus. The cabin was good to relax after over night driving, and very clean too. Every thing was great! Just found the docks a bit hard to locate, so many ships and ferry's but got there in time. Highly recommended! (food great by the way)
Reviewed by Andrew who travelled with P&O Irish Sea on Norbank
"P and O managed not to inconvenience us too much despite hurricane force winds."
We were booked to sail the morning after there had been hurricane force winds on the Irish Sea. Not surprisingly our boat was cancelled and we were transferred to a boat that night, supposedly with Pullman seats. As we usually get a cabin with ensuite even for day trips I was not looking forward to this. My husband and I are good sailors but a lot of people aren't and it's nice to have your own bathroom. When we checked in we were pleasantly surprised to find we did, in fact, have a cabin which was a great relief. The trip was smooth and uneventful. The facilities are basic, but clean. This is reflected in the price. There is a decent variety of food. I felt they did well to accommodate us when they must have had a lot of juggling to do.
Reviewed by Pamela who travelled with P&O Irish Sea on Norbank
"Ferry to Dublin"
I was very nervous before going on the ferry of being sea sick. The staff from checking in at the gate to getting on the ferry and having breakfast and dinner were so helpful. Accommodation was goo. All in all i would definitely use P+O Again without doubt. To top it all i wasn't sea sick and enjoyed breakfast and dinner.
Reviewed by Paul who travelled with P&O Irish Sea on Norbank
"Ireland "
Travelling on short notice to Ireland and back. The Endeavour is a larger vessel food is good. Norbay is a better vessel and the food is excellent. Berths available on board . Only thing you need a 2-pin adapter to use the sockets.
Reviewed by Kevin who travelled with P&O Irish Sea on Norbank
"best part of our trip"
i really enjoyed sailing on Norbank. Marcel was top class, cabins clean, showers as well - kids really loved it as well.
Reviewed by Natalia who travelled with P&O Irish Sea on Norbank
"Full marks!"
Very pleasantly surprised by this jrny, cabin facility excellent; comfortable bed and great shower. Food very adequate, was glad to see vegetarian option, would travel this way again and recommend to others.
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