Le Shuttle
Operated by LeShuttle (Eurotunnel)
Le Shuttle
Operated by LeShuttle (Eurotunnel)
Operated by LeShuttle (Eurotunnel) on the Folkestone Calais route
The Eurotunnel car train service runs between Folkestone and Calais via the channel tunnel in just 35 minutes. Once onboard passengers stay with their vehicle throughout the channel tunnel crossing in bright, air-conditioned carriages. You can sit back and relax, or get out and stretch your legs. Pre-boarding at both ends there's plenty to do at the Eurotunnel terminal with a selection of shops, fast food restaurants and bars.
Please Note: Whilst we have taken great care in making our Le Shuttle guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.
out of 5
71% of our customers recommended this ship
"Quick, simple easy"
Maybe because it was out of season but the journey both ways was so easy... the longest delay was at UK border on the French side coming home. Efficient on the approach, signage and, on the UK side outbound anyway, people directing you.
"compliement"
no issues, smooth crossing
"Convenient, quick and easy way to travel to France"
Smooth method of travel to France. I like the way that if you turn up early, they offer you an earlier train than the one booked. Catering could be better: seemed to be only junk food outlets. The dog parks have been drastically reduced in size since Brexit: the one on the UK side is now tiny compared with the lovely play park they used to have, and on the French side I could only find a tiny enclosed square of grass, instead of the reasonably-sized dog park they had pre-Brexit. Duty Free is barely worth it. There seemed to be lots of expensive Australian wines and lots oif expensive English sweets and chocolates. The French goods were ok but were the most expensive brands possible (Maxim's) so I could have got the same goods much cheaper in France in more normal brands. .
"Quick and prompt I never disappointed "
I think the Shuttle is the best choice to cross the Channel. Quick and prompt I use it always when I am short of time
"appreciation"
Thank you for your kindness.It was the first time I travelled by eurotunnel and it was fantastic.Five stars to the personal too.Keep on..
"Not as good as expected"
Train 45 minutes late in leaving. Asked to be there 75 minutes before departure. Therefore hung around for 2 hours. Boat far cheaper and more comfortable
"A time saver"
We have always crossed the Channel by ferry, but needed to get across in a hurry and booked the Eurotunnel. It was a big time-saver, maybe 3 hours quicker, and perfectly comfortable.
"trip november 2022"
trip november 2022
"Excellent! "
Easy to travel
"Quick way to cross chanel "
Recommended
"Train long delay same money paid "
More than three hours waiting for train on 25/10/22 At 21:20. No advice received from company related at delay.
"Booking and check in excellent BUT ......"
The booking and check in process is smoot, but the train puncutuality is in question. I booked for 10.20pm train and I was rushing from the airport to meet the booking time. I did arrive 60 minutes earlier but the trains was delayed to 11.13pm. It should have been notified via SMS so that the passenger does not necessarily stress out
"Never again"
I will never travel with direct ferries again. I made a mistake with my booking, not being computer literate. I was due to travel in one week but couldn’t alter the booking on line, there’s no way to telephone. Sent numerous email which weren’t replied to. On the morning of travel someone telephoned. We had to cancel the booking and pay again. This time we went direct to Eurotunnel site.
"Eurotunnel weekend away"
Quick and easy method of getting to France!
"My car was hit because of co-worker on the way to calais- folkstone"
Check my mail that i redirect you yesterday. My car is hit because of bad manipulation of your co-worker. I want a refund and a repair damage for my car.
"Relaxing trip "
No delay,good service,very fast. I will travel again 👍
"Confusing of van height "
Booked van with you guys your asked for ref of van make and model ! When I arrived I was sent back to ticket office at 5am missed my 520 departure! To be told this has been happening a lot through direct ferries ! My ticket was showing small van I eventually went out at 720 am ! And had same issue on my return
"EuroTunnel"
Direct Ferries, very helpful and supportive and so easy to cross using the Eurotunnel, going and coming back, thank you.
"Nice trip on the Eurotunnel"
Fastest way to travel to the UK. Very nice workers. Everything fine!
"So simple"
Couldn't have been easier. Tickets booked, and at check in didn't even need to get out of the car. Was offered a slightly earlier crossing automatically. Completely seamless.
"Our chunnel experience"
First trip on chunnel excellent cant comment on food as this usnt an option, brill experience thank you highly recommended and thoroughly enjoyed being on holiday with my dog
"Fast, uncomplicated and well organized"
Absolut perfectly organized and easy way to cross the channel.
"Holiday "
Very organised and trouble free
"Happy "
Very pleasant journey
"I recommend "
I recommend
"Excellent "
Super
"Good experience "
Train was rescheduled on way out but on time on way back despite huge numbers of travellers. Good experience. Facilities on French side limited, but choice on English side.
"Eurotunnel great, direct ferries rubbish"
Busy holiday weekends but Euro tunnel running smoothly and on time. Support from Direct Ferries ahead of trip was awful, over charging amendments and in accurate method for API information
"Would always choose Eurotunnel!"
Travelled earlier than booked crossing time both ways. Very slick loading and unloading. Entertainment at Folkestone whilst we waited. A girl with a beautiful voice!
"Holiday in europe"
Excellent service does what ever it says on the tin!
"Eurotunnel"
The Eurotunnel is a very good mean to travel. Unfortunately, the access from Folkestone is not indicated. Due to maintenance works, traffic was diverted, without any clear Signal to get the entrance.
"Worst Tunnel Crossing ever experienced"
I have travel on the /chunnel since it opened in the 90's. The outward and return journey [14th and 21st August 2022] were the worst I have ever experienced and will try really hard not to have to use it agian, preferring to use sea crossing or North Sea crossing. The wait without communication of any sort in the blazing sun was unforgiveable, not reasons were given for extreme delays until a lady told us, after I chased aroubnd to find something out [I had 2 children with me] that trains were too hot to load a full train so only half trains were going. We were at the terminal 3.5 hours. Coming home, no boards worked, we were all herded onto the departure concourse and left until an unliste train that looked lilke 2 together took us back 30 minutes late. But as you now have to check in at lease 75 minutes before departure this makes this crossing untenable in furture as far as I am concerned
"Poor service again"
No empathy
"No empathy"
I collapsed in Germany, attending doctor called ambulance and I was rushed to hospital. My wife then nursed me back to the UK over 3 days, cutting our holiday short, explained situation to Eurotunnel, who say I understand, but you have to buy another ticket at €190, well get you on the next train, but then staff all say different things constantly sending you back to the parking lot.
"Using Direct Ferries rather than Ferry/Tunnel Operatot"