Commodore Clipper
Operated by Condor Ferries
Commodore Clipper
Operated by Condor Ferries
Operated by Condor Ferries on the Guernsey Portsmouth, Jersey (St Helier) Portsmouth & Jersey (St Helier) Guernsey routes
The Commodore Clipper is a purpose built conventional ferry designed for a year round, all-weather service. This well-equipped ship has space for around 300 passengers and over 100 cars. Onboard facilities include en-suite cabins, reclining Seats, a brasserie, a lounge bar, duty free shop and a children’s area.
There’s a range of comfortable cabins available on the Commodore Clipper, all offering en-suite facilities. In addition, there are 2 cabins with disabled facilities which are accessible by wheelchair. In terms of seating, relaxing reclining seats are available for a small supplement. For a bit of extra luxury and affordable comfort, book a Condor Ferries Club Class seat. These seats are in a private lounge area featuring tables for work or relaxation, a steward service, complimentary newspapers and a selection of snacks and hot drinks.
The Commodore Clipper offers a sit down service and a mouth-watering menu with plenty of choice on every sailing including hot and cold breakfasts, a wide selection of filled sandwiches and baguettes, a choice of tempting desserts and a good selection of hot and cold drinks. The Condor Traveller Bar offers a wide selection of soft and alcoholic drinks.
As the Channel Islands are treated as being outside of the EU you’ll be able to shop duty free onboard the Condor Rapide! You'll be amazed at the range of quality branded products available too including beauty, cigarettes & tobacco, confectionery, fashion accessories, fragrance, gifts, spirits, toys, games, travel essentials, wines and beers.
Children can enjoy the viewing deck where they can watch the ferry pull away and make its onward journey. There is also a soft seated children’s area to keep them entertained throughout the journey where they can watch DVD's.
Most seats are wheelchair accessible including the reclining seat lounges, which includes some seating with flexible armrests. There are also 2 cabins with disabled facilities which are suitable for use by wheelchair users.
Please Note: Whilst we have taken great care in making our Commodore Clipper guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.
out of 5
80% of our customers recommended this ship
"Poor performance "
My sailing to Saint helier was supposed to be Saturday 12th November at 0900.i was informed that the sailing had been changed to 12.30.the ferr eventually left Portsmouth at1645 and arrived into Saint helier at 05.00 the following morning Sunday 13th November. So I lost a day's paid stay at my hotel because of this.on top of that I was informed that my crossing today Tuesday 15 November had been cancelled and I was put on last nights crossing for Saint helier to Poole arriving01.00 this morning, because of this shocking performance by condor my 3 day break in Jersey has been ruined.on top of this on my sailing out to Saint helier I bought a meal costing £9.30. my bank account is showing me my card ha bee charged by condor for 1 meal no less than 4 times.so in effect condor has taken £ 28 pounds from me ,how can this be allowed to happen. I have just arrived home after a 6 hour drive exhausted with holiday ruined. We'll done condor, absolute disgrace. I will never sail with you again.
"Great journey "
Lovely and helpful staff. The ship left on time, the seats were comfortable and the lavatories were super clean. The journey was smooth even with a storm coming. Overall my experience was perfect
"Non Existent Ferry"
I cant review this trip as I did not happen. When we turned up to try and drop our bags we were told ferry had been cancelled . I did not receive any notification despite having been informed about previous changes. ALthough the staff were helpful if we had not decidedto try nad drop bags and just gone straight into St Helier as we had intended we would still not have known and would have turned up at the schedule time to find no ferry and no way to travel. w
"Enjoyable journey "
Really easy to use website, the travel onto the boat was easy, the boat was really comfortable
"Disabled access "
On the return crossing there were no facilities to enable a handicapped gentleman to get on deck, ie. Nothing to bridge the raised door thresholds to the outside, pretty damn poor for the wheelchair bound man Surely failing to provide a means to exit out of the ship is against health and safety guidelines based on if there was an emergency?? And the food was disgusting, well the lasagne certainly was !
"Excellent staff"
Staff were extremely safe and efficient. Cleaning of tables was done constantly in the restaurant . We booked a reclining seat for the overnight ferry-unbelievably uncomfortable - I can’t recommend
"Travel to Guernsey "
Pleasant crossing / helpful and friendly staff / and food was really good
"Luggage storage "
The trip on the ferry was pleasant if a little boring. A book exchange or a place to purchase magazines would be useful as the internet is very limited. I As the ferry leaves Guernsey in the evening a place to store luggage would be useful as we were staying at a hotel out of town. Trying to find out about this was difficult so adding information on your website would be a big improvement in your customer service.
"Awful night ferry"
The recliner chairs were not comfortable to sleep on, you need a leg rest to stop your legs going numb. I also had the burger and chips which gave me horrible belly pains around 04.30 onwards. This was my first overnight ferry experience and it wasn’t good at all.
"A good way to travel "
Night crossing very cold in recliner lounge overnight. Staff very helpful as I had walking issues so getting on mono bus. Would use again
"Frustrated traveller"
Mist frustrating form of travel. The outward journey, we were told to be no later than 8am for 9 am sailing. The queue only starting moving at gone 10 am, no announcements or explanations were given and we finally arrived in Guernsey over 3 hrs late. We choose to use the lounge facility on the outbound journey, paying for the upgrade, but my daughter spent mist of the time out of the lounge as there was no tables to do use for her laptop as she was doing school work. The return journey was a shambles,when we got to the ferry port we were casually told the ferry was no linger going to Portsmouth, but was now going to Poole. It was the late ferry, getting in at 11.30 pm, so I had booked a nights accommodation in Portsmouth so we could drive back to London fresh in the morning. The port worker said the good news was we would get there quicker, but did not mention the ferry was not leaving til 8 pm, not the 7 pm that was expected, so another long frustrating wait in the port. And shock horror we again boarded even later than that, arriving in Poole then having to drive to Portsmouth for the accommodation which was already paid for.
"Bad experience"
I took 3 times with this ferry but all delay over 1 to 2 hours. All the plan had to change. I'll never use it again.
"My fist sea experience travel by Condor Ferries "
I has a very safe travel the staff was very polite and helpful. I was anxious at first but I thourally enjoyed my journey. Thank you so much.
"Late departure as always"
Not even an apology or explanation to why it was late.to be honest I don’t think it has ever been on time so not sure why am I surprised .
"Never again 4 h30 delay"
Very slow boat, after a first delay of 2 hours, second delay arrived at 23.15 during the night!
"Lack of punctuality "
Both the outbound and return journeys were significantly delayed, resulting in me missing further travel connections, costing me substantial amounts of money in purchasing new travel arrangements. A very unsatisfactory experience.
"Round trip Portsmouth -Jersey-Portsmouth"
Round trip on the Condor Clipper, everything went to plan on the way out apart from cards getting declined du to poor signal,the till person tuts and shakes his head as if it were out fault, Jersey to Portsmouth the ship was 90 mins late,the front recliner area was freezing for the night crossing and the same person on the till was again tutting and shaking his head when we asked for ketchup all in all not a great experience but at least we got home safe.
"When Departure Times mean "whenever""
Our two ferry journeys (Jersey to Guernsey and back) were both delayed. We arrived at the terminal on time for departure in Jersey having had no warning about the delay. At least I got a email from DirectFerries when our return journey was also delayed. Which meant we arrived at our lodgings very late - making our hosts stay up to meet us, and leaving us exhausted. Condor Ferries, never again! They have a captive market, obviously and can do what they please.
"Feedback "
.
"Good experience but bad punctuality"
The ship arrived one hour late
"Experience on Condor"
We travelled Club Class, wasn't sure what to expect. The little extra you pay males the trip souch better. Comfy reclining seats, quiet behind doors, free tra, coffee, hot chocolate, bottled water, snacks throughout the trip. The wash bag with nech cushion, ear plugs etc is a very nice extra which is also free. Food on board great quality and reasonably priced
"delayed"
the ferry ran 6 1/2 hours late and we received no refund or even a complimentary drink when embarking , disgusted as it cost me a extra hotel booking , once on board we were greeted with a closed bar and limited catering ( toasted sandwiches) after hanging around untill oo.30 until boarding .
"Lack of communication "
The ferry is always great but directferries communication is not great. We found at after enquiries into why we were not docking in Guernsey that the route had been changed but you had not notified us. This was disappointing!
"Great place "
Really enjoyed my trip. Unfortunately a small language barrier on lunchtime. I was upstairs in the bar and as there was no speakers I missed out on the food. I heard some small noises but that was down to language as I couldn’t hear or understand. But apart from that. A very enjoyable and relaxing trip. See you soon
"Trip to Guernsey "
Great trip the ship cut throu the waves perfectly. Staff were very helpful.
"The Crossing"
We had a very good crossing both ways. I would point out the the cabin 711 has two faults. We had this on both our crossings. One the plug sockets are that low you cannot plug in a hair dryer! Which I found on our return trip a little frustrating. Second. It is next to the door that goes out to an area where the ships staff go through to have a cigarette. Did find that this happened during the night and that they did not whoever it was crew or passengers shut the door quietly. Not good when you have a long drive home the next day! Also found the staff apart from Becky and a couple of others miserable to say the least. Think Condor you need to brush up on this. Other that all good.
"Why was my trip cancelled"
I found the cancellation due to "maintenance" hard to believe This cost me money and was totally unsatisfactorily explained
"Smooth Sailing"
I'd highly recommend this ferry service, the price was very cheap especially if you need to get away for a few days. Everything on board was very well maintained and managed.
"Rough ride"
The weather was bed and the journey was extremely turbulent, causing a lot of passengers to be sick throughout the crossing. The worse ferry crossing I have ever been on. My partner spent the journey in the loo being sick!! I understand the crossing maybe better in good weather, need to watch for bad weather conditions.
"Cancelled ferry"
On your notification I was informed that this ferry was cancelled. I was asked to provide details which I did as to whether I wanted a refund or credit note. I chose a refund but so far have heard nothing else. I am not impressed.
"GREAT CROSSING DESPITE STORM DENIS DISRUPTION. "
DELAYED FOR ABOUT AN HOUR DUE TO LOTS OF FREIGHT LOADING, TOILETS SPOTLESS, DUTY FREE WELL LOOKED AFTER, STAFF WERE FRIENDLY AND HELPFUL AND OUR CROSSING WENT WELL. JUST ONE CRITICISM, CAN THE BOAT HAVE SOME DECENT COMFY BOOTH STYLE AREAS AS WELL AS THE HALF MOON KITCHEN STYLE SEATS, ON THE 8 HOUR CROSSING IT IS HORRENDOUSLY UNCOMFORTABLE, WE UPGRADED TO THE RECLINER SEATS AT THE FRONT OF THE BOAT BUT THAT DOESN'T HAVE A TABLE TO REST LAPTOPS ON TO CONTINUE WORK AND THERE IS ONLY TWO INCONVENIENTLY PLACED PLUGS IN THE CAFE SEATING AREA ALSO THE FREE HALF HOUR WIFI DIPPS IN AND OUT OF CONNECTION IF IT ACTUALLY CONNECTS AT ALL GIVING ONLY 6 MINUTES USABLE LINK IN THE WHOLE HALF HOUR, WHY WOULD ANYONE WANT TO PAY FOR ANY FURTHER HOURS OF USE IF THEY WILL ONLY HAVE 60 MINS OF CONNECTION OVER THE TOTAL JOURNEY TIME? IM SURE THESE THINGS COULD BE RESOLVED, AFTER ALL THE BIG RIVER CRUISE SHIPS MANAGE.
"Great trip"
The journey was great. The Ferry left on time and reached the destination on time. The lentil soup which I purchased was delicious. One of the female toilet doors was faulty and could not close.
"Condor is the worst... You're better of swimming with a pool float"
I had a booking on Flybe paid for - but their baggage fee (for hold luggage) turned out to be more than 2 tickets on Condor. So, I ditched Flybe and decided to take the 2hr ferry.... Condor was supposed to leave at 5:20pm - we were eating an early dinner at town at 4pm when I just happened to open up the ticket email and notice that they close boarding 40 min prior to departure! Crazy for walk-on passengers. We made a mad dash to hotel for luggage and then to the pier and arrived just 45 min prior to departure... Only to find exactly no-one there. No passengers, no staff. 15 min later a guard came out to tell us the ship was delayed 30 min. Fine... We waited. After an hour I went looking next door for someone. In the Condor office was a red headed guy that with a big smile said he had no idea how late the ship was, but would check.. Turns out it is 3hr late (big smile - no apology). Went back to service area to wait. The ship was 3:20 min late - when it came time to get our tickets same guy acted like he had never seen us before (right out of Monty Python), then again same guy at boarding acted like we were strangers even tho there were only 5 passengers in total.. So weird. Once on the boat no-one gave us any instructions, where to sit, what was available, where our luggage was, where to go to depart, where to pick up luggage. Service just really was bad. Supposed to arrive into Jersey at 7:20pm - instead got in at 11pm - to hotel at midnight. Totally ruined our night. No email or call from Condor, no apology, nothing. Will NEVER use their service again
"Interesting trip beware of extra costs if wanting to upgrade with this company!"
We for the first time travelled to Jersey on the boat. The boarding at Portsmouth was good and straight forward, and the journey was ok. We booked a recliner seat. The area where the seating is gives a good view, however the seats did not recline very far! Having traveled on airplanes my view was that they reclined less then I have experienced on planes which was a disappointment. As a result of our exsperience with the seating we tried to book a cabin on our way back. Beware this company charges £35 for any changes including an upgrade! This is not an exsperience that we have had in the past when we have upgraded. The charge is £10 if you do it online, however this was not possible. Had we have booked directly with condor ferries we would not have been chanarged for an upgrade. We were not able to book a cabin sadly. The return departure was delayed. I understand that this can be the case with weather, however it was the lack of information about how long the delay would be which is my issue. The port had a loud speaker facility but this was not used to keep us updated and the internet only gave information that the boat was delayed not how long we would be left sitting in our car. This sadly was compounded by the fact that when we got into the boat and the seating area the heating did not work! Staff were aware, we were just given more blankets. A very very cold trip back.
"My trip"