Azores Islands reviews

• "Good :)"

  Everything went well and was really uncomplicated. The only critics I might have is that in the confirmation email it said I had to pick up the tickets at least one hour before departure - which was in this case just too much time.

• "Reliable and efficient service"

  Good overall service all round, dealing with hundreds of passengers and baggage easily

• "Smooth sailing"

  Great way to get from Pico to Faial. Easy and fast, in only 30 minutes you are on the other island! I would definitely recommend it!

• "Good experience"

  The trip itself went relatively well. However, there were some problems with functioning of the website and for a week we could not buy the tickets because the website was not active (in May). I strongly recommend reminding/explaining foreign tourists the car license issues. While buying the ticket online for some reasons there was no option for "car registration/licence no. is unavailable at the moment" or something like this in the beginning of purchasing process. Then it appeared. When we came in a rented car to get the tickets in Madalena, the staff member at the ticket office did not ask us for the car registration number, so we went to the ferry and got to Horta with no car registration number on the tickets but, going back we experienced a big stress, when almost 5 minutes to the departure of the ferry we were told that our tickets are not valid for this car, though we had come without any problems to Horta already. Your staff at the ticket office should be careful. But generally we found this way of moving to Horta and back to Madalena very good.