"Don’t waste your time"
I had booked the ferry to and from France for a bike trip. On the outward route, Dover was chaos - the ferry was due to leave at 0925, and the email had said the last check in was 45 mins before departure, so, I arrived at 8am thinking this would be ample time. How wrong I was. Dover itself was traffic chaos, with congestion everywhere. Thankfully I was able to filter through most of it, so still got to the Harbour early. It took hours to get to check in, passport control didn’t seem to be checking passports etc, the delay was simply at P&O check in, which had a lengthy queue of cars that didn’t seem to be moving at all. Eventually, when I got to check in, I was told I’d been moved to an 11am ferry. I waited hours in the queue with the staff not even bothering to explain what the delay was. In keeping with the spirit of delays, the 11am ferry was late...
I eventually got on board, and as soon as I did, I was greeted with a massive queue to get near any of the restaurant area. The endless delays put me behind schedule for the rest of the day, and ruined day one of the trip.
The entire experience was so poor, I booked the Eurotunnel for the return route, which was much much faster. I’ll be using the tunnel in future, I’ll never be back to the ferry route. My advice to anyone would be to get the tunnel, don’t waste hours of time trying to get a ferry.
Reviewed by who travelled with P&O Ferries on Pride of Burgundy