Poole Guernsey Ferry reviews
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Our most recent Poole Guernsey customer reviews are below, read more by visiting our ship pages.
Reviewed 09 October 2013 by Trevor
I travelled out to Guernsey on the Condor Express, and returned on the Commodore Clipper.I found a good service on each ship. I had a good meal last night on board the Clipper.
I would like to raise a couple of items:-
1. With the Company offering various services between the South of England and Guernsey, I was surprised to find that there was no return service to Southern England which would reach England on a Tuesday, in time to catch a train back to London. This would have been my preferred option. By travelling back overnight Tuesday / Wednesday I had to rely on there being no delays, as I have another commitment in London later this afternoon.
2. On arrival at Portsmouth this morning I could not find out how to get from the terminal buildings to Portsmouth Harbour Station. I could see no signs at the Terminal, and no member of staff was able to direct me--with one person actually suggesting that it was more than a 2-mile walk. Surely I'm not the only passenger ever wanting to catch a train back from Portsmouth to their home. It was still dark and only a few people around in the street outside and I could only find someone who suggested that I walk to the Main Station (Portsmouth and Southsea) in town. I'm sure that the Harbour Station would have been closer. I have no issue about walking--I went on a walking holiday!
'Trevor' travelled Poole Guernsey with Condor Ferries on Condor Express
"Club class experience"
Reviewed 09 August 2013 by Patricia
The only negative point I would like to make is the following. I was travelling on my own in club class and on the way out the young steward did not offer me a drink I had to ask for one and at the end of the journey I paid for the sandwich that I had and then he did not bring my change I had to ask him for the money before leaving the ferry. I really felt as if I was invisible! I know the ferry was very busy and maybe he was new. Apart from that I always enjoy my trips on the ferry.
'Patricia' travelled Poole Guernsey with Condor Ferries
"Great start and end to a great holiday!"
Reviewed 24 July 2013 by Andrew
We found taking the fast ferry to Guernsey very easy - checking in and boarding was a breeze, our time on board was comfortable and the kids had a great time. The return journey was also the same. Thanks to the crew at the terminal and on board for making it so easy and enjoyable.
'Andrew' travelled Poole Guernsey with Condor Ferries on Condor Vitesse/Condor Express