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"IOM break "
Everything worked like clockwork. Staff very efficient on loading and disembarking. Very pleasant experienceRead More Read Less
"Fantastic Service, Super Quality and Great Staff"
We travelled both ways with Steam Pack, to and from the Isle of Man. The party were made up of four plus a car, between the age of 22 and 76 and two passengers had disabilities. From the second we arrived to depart on both occasions the staff were fantastic till we departed at both ends. No stress and no anxiety as everyone knows exactly what they are doing and as such everything runs like clockwork. Nothing is to much trouble, we did not pre-advise of the disabilities, however, at the check in window, we happened to mention it and the advice given was second to none. The staff member got straight on the radio, the car got loaded so as to reduce walking and/or access issues, a staff member met us with a wheelchair and escorted us to our cabin. We can not praise the staff and the company enough. If you are travelling either alone or as a couple, I would recommend booking/reserving a relaxing seat either in the main ship or the executive lounge. If three or more or if the price is within your budget book a cabin. Comfortable and very clean along with your own toilet, shower, towels, Wifi, TV along with Tea and Coffee. Makes the journey so much better and comfortable. That said, the main passenger area is clean, well set out with plenty of seats. The shop and the cafe have everything you will need and at normal high street prices, which says a lot for the company. They have the monopoly, so like Service Stations, they could if they wanted to, charge higher prices, but they Do Not, which tells me that they put Customer Service before profits. If we travel anywhere in the future and Steam Pack have a service, we will always use them. We gave 5*s, but this is not high enough, I would say they are 6+.Read More Read Less
Sailed from Heysham to Isle of Man Saturday 10th August 2019 at 02:15. We booked first class travel and loved it, well worth the extra money.Read More Read Less
"First timers to the isle of man "
This is the first time I used Steam Packet, we went to the Isle of man on board Ben My Chree. Loved the experience, everyone was really friendly and happy to help. Will definitely use them again.Read More Read Less
The village of Heysham can be found on the north west coast of England in the county of Lancashire. The town overlooks Morecambe Bay and is a pretty little coastal village a short distance from both Lancaster and Morecambe. The village has many beautiful 17th century cottages and is well known for its colourful floral displays, which have won Britain in Bloom's Gold Small Village prize on two occasions. Situated quite close to the village are two nuclear power stations but also areas of woodland, open grassland, sandy beaches and rock pools.
Ferry services from the village's harbour depart to the Isle of Man, operated by the Isle of Man Steam Packet Company, and to Ireland. The port's facilities include a waiting lounge with TV, some vending machines, a snack bar and restaurant, disabled toilets and a children's play area.
Douglas is the Isle of Man's largest town and lies on the east coast of the island, on the edge of a two mile sweeping bay and beach. The offers visitors many things to do and see and its promenade is always a hive of activity. Popular things to do in the town include the guided Story of Mann trail which takes visitors around some of the most famous sites, beginning at the Manx Museum. For petrol heads, the TT Grandstand is always popular and is where spectators can get the best view of the start and finish line of the world famous Isle of Mann TT Race. A trip to the Great Union Camera Obscura on Douglas Head is also worth a visit.
Ferry services from Douglas, operated by The Steam Packet Company, depart to Heysham, Liverpool, Dublin and Belfast. Both conventional and fast ferries are available, although the fast ferries only operate between March and November. Facilities on board the boats include shops, cafes and bars.