Liverpool Birkenhead Belfast Ferry reviews
Read our most recent reviews
Our most recent Liverpool Birkenhead Belfast customer reviews are below, read more by visiting our ship pages.
"Good Trip and Service "
Reviewed 28 February 2014 by James
Was very impressed with service. Staff were polite, helpful and friendly. Ship was on time and facilities on board were excellent. The only suggestion for change would be a changing room facility on board for people who don't have a cabin such as myself.
'James ' travelled Liverpool Birkenhead Belfast with Stena Line on Stena Lagan/Stena Mersey
Reviewed 15 February 2014 by John
We travelled on the Stena Mersey from Birkenhead to Belfast on 5 Feb. We had been warned by text message that it may be delayed up to one hour due to a rough crossing the previous night but in the event we boarded on time and departed only 45 minutes late.
To our surprise the passenger areas had, in the previous 3 days, had a total refit and all of them were really pleasant. The crew were rightly very proud of their 'New Ship' and couldn't do enough to make our trip a pleasant one. There were a few teething troubles, the cinema projector would only work in black and white and the credit card machine in the shop wouldn't work, but there was nothing of major importance that went wrong.
Food was plentiful, well presented, enjoyable and reasonably priced.
We didn't try the cabins as we're both good sailors and enjoy a bit of a 'Lumpy' sea, but the other passengers I spoke to said they were clean and comfortable.
Despite the late departure we arrived in Belfast on time.
We'd definitely use the Stena Mersey again.
'John' travelled Liverpool Birkenhead Belfast with Stena Line on Stena Mersey
"Amazing customer service"
Reviewed 07 February 2014 by Christine
So loved travelling with Stena Line, couldn't have had a more wonderful journey, your staff really looked after us the whole way, my little girl was unwell with sea sickness, and they did everything to help. Thank you. You all went the extra mile, and food was first class.
'Christine' travelled Liverpool Birkenhead Belfast with Stena Line on Stena Lagan/Stena Mersey