Reviewed 21 July 2014 by Tina
We were very happy with our first Eurotunnel experience and would definitely recommend it. Everything was very smooth from booking the trip to arriving and getting on the train to arriving in Calais. I was impressed with the car registration auto identification system that even allows you to go on an earlier train if you are there earlier than expected. Two thumbs up!
'Tina' travelled with Eurotunnel on Le Shuttle
Reviewed 19 July 2014 by Michael
Easy to follow embarkation system, efficient service thanks.
'Michael' travelled with Eurotunnel on Le Shuttle
"Le Shuttle V Easy and more flexible"
Reviewed 11 July 2014 by Andrew
prices now seem much more competitive than taking a boat. Certainly more flexible in case you turn up early or late there is a 2 hr window in which there is no charge to take a different time (as long as there is space). compare that to the boats where they will squeeze you for an extra charge. Direct Ferries website is useful since you can see at a glance what the comparisons are between boat or Shuttle. You are free to choose either but remember we all need a little flexibility since this is usually just a small part of a 500km+ journey. Check-in is a doddle since there is a camera which recocgnises yr plate at the gate so immediately knows yr name and yr booking.
'Andrew' travelled with Eurotunnel on Le Shuttle
Reviewed 10 July 2014 by John
Nothing beats the engineering achievement and feeling of actually driving onto a train. However, try to go to the toilet before getting on because those on board are dismal. Also, the catering has deteriorated with there being only chains. I was most disappointed to see that Starbucks had taken over Brioche Dorée. In Coquelles side, there is a fantastic exibition on the making of the tunnel and a video that I did not have the time to watch in its entirety. Lastly, I am impressed that most of the staff are bilingual French and English (as am I), however, when making announcements, they should aim to speak more slowly and clearly - do not equate speed of speech with fluency. This applies to both your English and French native personnel. However, I go back to what it is I am actually doing: crossing the Channel in the longest train tunnel in the world. A marvellous achievement and experience and my wife doesn't get sea sick.
'John' travelled with Eurotunnel on Le Shuttle