"Uncomplicated and Professional Ferry "
Not being a seasoned ferry traveller, it was great to have an experienced company that made booking online simple, provided the necessary information (without the deluge of legalese printed in miniature to print out), but also included the helpful reminders that "frequent sailors" wouldn't know about. My arrival at the ferry terminal in Calais and in Dover (I used my TomTom, tapped in Port Ferries Calais/Dover and followed it's instructions - it was really as easy as that). The check-in windows for "Direct Ferries" are clearly signposted, and the officers at the check-in were helpful, so finding my queue to wait in for boarding, and the boarding itself (despite my concerns at how it would work) was simple. Loading and unloading is supervised by officers in orange reflective vests, who are quick and confident. The Rodin has different decks, some for trucks, cars, or people, so I was sure to make a mental note of the level we parked on (e.g. 5 B) as one looks much like the other and it's possible to get confused and lose your car when there is a lot of people traffic on the stairs at the end of the crossing. We enjoyed the crossing, despite the choppy sea, as the ferry is pretty solid and doesn't roll much. I enjoyed the break from driving and found the prices for food reasonable (e.g. a salad Nicoise was around 5- GBP, a cappuccino was 1.80- GBP - maybe even slightly cheaper than some chain store coffee shops on dry land) and the quality of the salad/bread/drinks was great. We travelled over a bank holiday weekend and even though the ferry was fully booked I never felt squashed or bothered by people, as the decks are laid out in such a way that you can retreat to a quieter corner if you would like to, and small children & teens have the amusement areas which helps with the general noise level. The facilities are clean and safe and there are many WC's - so no queues there! I didn't always understand the announcements over the loudspeaker, but that had more to do with a tour group of seventh graders than it had with the quality of the audio!
I'd book with Direct Ferries again: all round a pleasant experience, thank you DF Team.
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Recommended?
Yes
Reviewed by Judy M. who travelled with MyFerryLink on Rodin
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